Jackpot Cafe
Jackpot Cafe

About Jackpot Cafe

Jackpot Cafe (formerly Bingo Cafe) was one of the first sites to introduce the concept of online bingo in 3D to the UK and it has proved very popular. One of the few remaining online bingo sites that needs to be downloaded to play.

Jackpot Cafe prides itself on having the highest bonus offers and payouts available. When you register at Jackpot Cafe you will receive £20 free play bonus with no deposit required,

Before you can play at Jackpot Café, you do need to download the software provided, it is safe to do so. Follow the easy to read on screen instructions and sit back. Once you've downloaded the software, you will be asked a series of registration questions. Once registered, you will get that no deposit £20 bingo bonus to play with. This bonus is available to play on the bingo games and selected slots.

The welcome page could be more inviting in my opinion, it's brown with a small image of a city on display. The bingo lobby is slightly different in the fact that it's based in a café with 3D people milling around. Click the tabs and find the game you wish to play. You won't be there for ages trying to find something to play though, because Jackpot Café only have 2 bingo rooms available for you to play in; one being 90 ball and the other 75 ball bingo. You can play plenty of games though.

If you wish to access the site again, you just click the icon on your computer homepage.

New player offer

Receive £20 free play bonus to spend on bingo or selected slots with no deposit required when you join Jackpot Café.

Get a 300% deposit bonus when you make your first deposit. This turns £10 into £40 to play with. Maximum bonus is £60.*

*New players only. Wagering requirements apply. See website for full T&C.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Instants
  • Casino games

In 2016 Reel Bingo came to Jackpot Cafe which is an additional way to win as you play certain upgraded slot games. On selected games the Reel Bingo feature has been added and gold stars are on certain reels as they spin into place. As a star appears it moves to a corresponding spot on the Reel Bingo card and if you achieve a full card within 50 spins you win the Reel Bingo jackpot. There is an additional cost one ach spin to play the Reel Bingo game.

Withdrawal and wagering

  • Minimum withdrawal:  £20
  • Processing time:  3 – 6 working days.
  • Bingo wagering requirement:  3x the deposit  and bonus. 
  • Slots wagering requirement: 10x the deposit and bonus.

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Signup No Deposit Bonus - the new player £20 sign-up bonus may be used for bingo games and certain slot games, but prior to a first deposit, being made slot games are limited to 20 spins per game. Once the first deposit is made, the sign-up bonus will be removed from the account and winnings over and above the sign-up bonus, up to an amount of £30 will be retained and transferred to the Bingo Bucks account. If no deposit is made within one month of registration any balance in the free bingo bonus account will be reversed. 

One withdrawal in any 48 hours and all bonus bucks will be forfeit.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help 
  • Email: For account queries you can email security@PCI.jackpotcafe.co.uk or you can email feedback@jackpotcafe.co.uk if you don't have an account.
  • Telephone line only for players wishing to self-exclude.

Live Help tends to be busy so you may have a short wait for a response.

Promotions

Jackpot Café has a loyalty scheme in place, designed to reward loyal players. You'll gain exclusive benefits by playing at the bingo site. Your loyalty status is based on the amount you deposit, how much you wager and the time you spend on the site. Climb the virtual ladder and you'll get better rewards.

Free bingo games are played randomly throughout the day. You will be informed of when these are just before the game is about to start, so you will need to be in the bingo rooms to find out when these take place.

Daily network bingo games called Mega Bingo with prizes ranging from £250 to £2,500.

Mobile and tablet

Jackpot Café is only available to play via the mobile browser of your iOS or android phone or tablet. There is no bingo available at the time of writing - just a selection of the most popular slot games. 

The mobile site is easy to access and the gameplay is excellent quality.

Company Information

    • Licence
    • UK Gambling Licence
      • Launched
      • November -0001
      • Payment Types
      • Help & Support
        • Live Help 
        • Email: security@PCI.jackpotcafe.co.uk 
        • Telephone - limited access
BingoRank: 3.3 based on 9 reviews
WhichBingo Rating
4.4
Players Rating
2.1

Based on 8 reviews

    Reviews for Jackpot Cafe

      1. Dobby

        User Rating:User rating is 2.0 stars

        Beware of wagering requirements, the free £20 bonus stated that cash won from BBs can be withdrawn, wrong, you even have to wager your own money on slots and they do not give the option of forfeiting any bonus to take your own cash back out. The wagering means you will be exceptionally lucky to leave with anything, and, if you play the bingo, you can only play one room at a time, the odds are stacked firmly against you.
        £10 down, not for me at all.
      2. Toddster99

        Jackpot Cafe username: Toddster99

        User Rating:User rating is 5.0 stars

        I have played the site for some time now and can honestly say it's a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.
      3. bisto2811

        Jackpot Cafe username: bisto2811

        User Rating:User rating is 1.0 stars

        Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.
      4. whichbingo1000

        User Rating:User rating is 1.0 stars

        Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.
      5. morts

        User Rating:User rating is 1.0 stars

        All I can say is you win once then they just take take take......
      Load more reviews
      1. Sabre69

        User Rating:User rating is 1.0 stars

        I'm new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?
      2. WhichBingo Anita

        It's a bit complicated, but this is what it says at the site:
        Signup Bonuses
        Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer's first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.
      3. morts

        User Rating:User rating is 1.0 stars

        All I can say is you win once then they just take take take......
      4. Heather

        User Rating:User rating is 1.0 stars

        I have been a member of Jackpot Cafe for around eight years now and until recently I was a happy camper - but no longer. Since the site changed ownership to DAUB Alderney, sacked all its UK based chat hosts, by email, without warning, it has got worse and worse. I'm not talking about not winning on slots or bingo all the time, I accept that gambling is like that, but to be consistently excluded from all promotional offers without reason, then to be told it must be my fault is getting pretty irritating. Customer service is non-existent, live help are rude and ignorant and complaint emails are replied to rather flippantly and dismissively. I think the time has come for me and Jackpot Cafe to part ways.
      5. Toddster99

        Customer Services has always been great when i have contacted them online and by telephone. They have dedicated account managers for players depending on your achieved level.
      6. Slotmachine

        User Rating:User rating is 5.0 stars

        This site is innovative, I like the access via icon that makes it easy to log on and play. The site is easy to negotiate and slot games are fun, although quite basic compared to other sites. Depositing is easy, perhaps too much so! Withdrawal is harder and I was caught out more than once by wagering requirements. Suggest when you deposit that you don't accept the bonus and you will be able to withdraw asap as others have mentioned.
        Overall a nice site to play on - can only re-iterate that you set limits it is addictive!
      7. whichbingo1000

        User Rating:User rating is 1.0 stars

        Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.
      Load more reviews
      1. Toddster99

        Jackpot Cafe username: Toddster99

        User Rating:User rating is 5.0 stars

        I have played the site for some time now and can honestly say it's a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.
      2. Slotmachine

        User Rating:User rating is 5.0 stars

        This site is innovative, I like the access via icon that makes it easy to log on and play. The site is easy to negotiate and slot games are fun, although quite basic compared to other sites. Depositing is easy, perhaps too much so! Withdrawal is harder and I was caught out more than once by wagering requirements. Suggest when you deposit that you don't accept the bonus and you will be able to withdraw asap as others have mentioned.
        Overall a nice site to play on - can only re-iterate that you set limits it is addictive!
      1. Dobby

        User Rating:User rating is 2.0 stars

        Beware of wagering requirements, the free £20 bonus stated that cash won from BBs can be withdrawn, wrong, you even have to wager your own money on slots and they do not give the option of forfeiting any bonus to take your own cash back out. The wagering means you will be exceptionally lucky to leave with anything, and, if you play the bingo, you can only play one room at a time, the odds are stacked firmly against you.
        £10 down, not for me at all.
      2. bisto2811

        Jackpot Cafe username: bisto2811

        User Rating:User rating is 1.0 stars

        Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.
      3. whichbingo1000

        User Rating:User rating is 1.0 stars

        Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.
      4. morts

        User Rating:User rating is 1.0 stars

        All I can say is you win once then they just take take take......
      5. Sabre69

        User Rating:User rating is 1.0 stars

        I'm new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?
      6. WhichBingo Anita

        It's a bit complicated, but this is what it says at the site:
        Signup Bonuses
        Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer's first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.
      Load more reviews

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£20 free play no deposit bonus + 300%

New Customer Offer. T&C's Apply. 18+. Please Gamble Responsibly.

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