Jackpot Cafe Review

Unique bingo games available on download

  • Jackpot Cafe (formerly Bingo Cafe) has been around a long time
  • You do need to download the software provided
Payment options
Software options

Live Help

Email: security@PCI.jackpotcafe.co.uk

Telephone - limited access

About Jackpot Cafe

Jackpot Cafe (formerly Bingo Cafe) has been around a long time – it was among the first sites to open in the UK and is, in fact, one of the few remaining sites remianing that needs to be downloaded to play bingo – the slot games are available to play instantly with no download required if this is your preference.

Jackpot Cafe prides itself on having the best bonus offers and payouts available. In 2018 the site became one of the few to retain a no deposit bonus offer and to adopt a no wagering policy.

Before you can play bingo at Jackpot Café you do need to download the software provided and it is perfectly safe to do so. Follow the easy to read on screen instructions and sit back. Once you’ve downloaded the software, you will be asked a series of registration questions. Instant play is available if you only want slot games.







Click the tabs and find the game you wish to play. You won’t be there for ages trying to find something to play though, because Jackpot Café only have 2 bingo rooms available for you to play in; one being 90 ball and the other 75 ball bingo. You can play plenty of games though.

If you wish to access the site again, you just click the icon on your computer homepage.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Instants
  • Casino games

In 2016 ‘Reel Bingo’ came to Jackpot Cafe which is an additional way to win as you play certain upgraded slot games. On selected games the Reel Bingo feature has been added and gold stars are on certain reels as they spin into place. As a star appears it moves to a corresponding spot on the Reel Bingo card and if you achieve a full card within 50 spins you win the Reel Bingo jackpot. There is an additional cost one ach spin to play the Reel Bingo game.

Withdrawal and wagering

  • Minimum withdrawal:  £20
  • Processing time:  3 – 6 working days.
  • Bingo wagering requirement:  No wagering requirement
  • Slots wagering requirement: No wagering requirement

See website T&Cs for further details as requirements may have changed since the time of writing.

Once the first deposit is made, the sign-up bonus will be removed from the account and winnings over and above the sign-up bonus, up to an amount of £100 will be retained. 30 day validity on all bonuses.

One withdrawal in any 48 hours and all bonus bucks will be forfeit.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help
  • Email: For account queries you can email security@PCI.jackpotcafe.co.uk or you can email feedback@jackpotcafe.co.uk if you don’t have an account.
  • Telephone line only for players wishing to self-exclude.

Live Help tends to be busy so you may have a short wait for a response.

Jackpot Cafe on mobile and tablet

Jackpot Café is only available to play via the mobile browser of your iOS or android phone or tablet. There is no bingo available at the time of writing – just a selection of the most popular slot games.

The mobile site is easy to access and the gameplay is excellent quality.

Reviews for Jackpot Cafe

sarah holesworth
Jackpot Cafe User Name: minnie
User Rating:
Sunday August 12th, 2018

Jackpot Cafe used to be a very good site – but has become very greedy.

Jackpot Cafe User Name: blowbubbles
User Rating:
Friday May 4th, 2018

Used to play all the time, then they changed it “said they were making more exiting changes” they forgot to mention the meant for them. I came off as they turned bb into only being able to get cash back playing bingo…no use for playing slots. i even noticed how drastically the winning went down…i am talking big time here, the only people making money on this site is Jackpot themselves. please don’t join this site as it will swallow your money big time…use to really enjoy this site as well as their other sister sites, would not go near it now. stay away

Jackpot Cafe User Name: Dobby
User Rating:
Saturday June 24th, 2017

Beware of wagering requirements, the free £20 bonus stated that cash won from BBs can be withdrawn, wrong, you even have to wager your own money on slots and they do not give the option of forfeiting any bonus to take your own cash back out. The wagering means you will be exceptionally lucky to leave with anything, and, if you play the bingo, you can only play one room at a time, the odds are stacked firmly against you.
£10 down, not for me at all.

Jackpot Cafe User Name: Toddster99
User Rating:
Monday April 3rd, 2017

I have played the site for some time now and can honestly say it’s a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.

Jackpot Cafe User Name: bisto2811
User Rating:
Thursday December 29th, 2016

Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.

Jackpot Cafe User Name: whichbingo1000
User Rating:
Wednesday August 17th, 2016

Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.

Jackpot Cafe User Name: morts
User Rating:
Thursday March 17th, 2016

All I can say is you win once then they just take take take……

Jackpot Cafe User Name: Sabre69
User Rating:
Monday March 7th, 2016

I’m new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?

WhichBingo Anita
Jackpot Cafe User Name: WhichBingo Anita
User Rating:
Tuesday March 8th, 2016

It’s a bit complicated, but this is what it says at the site:
Signup Bonuses
Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer’s first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.

Jackpot Cafe User Name: Slotmachine
User Rating:
Thursday November 19th, 2015

This site is innovative, I like the access via icon that makes it easy to log on and play. The site is easy to negotiate and slot games are fun, although quite basic compared to other sites. Depositing is easy, perhaps too much so! Withdrawal is harder and I was caught out more than once by wagering requirements. Suggest when you deposit that you don’t accept the bonus and you will be able to withdraw asap as others have mentioned.
Overall a nice site to play on – can only re-iterate that you set limits it is addictive!

Jackpot Cafe User Name: Heather
User Rating:
Monday June 1st, 2015

I have been a member of Jackpot Cafe for around eight years now and until recently I was a happy camper – but no longer. Since the site changed ownership to DAUB Alderney, sacked all its UK based chat hosts, by email, without warning, it has got worse and worse. I’m not talking about not winning on slots or bingo all the time, I accept that gambling is like that, but to be consistently excluded from all promotional offers without reason, then to be told it must be my fault is getting pretty irritating. Customer service is non-existent, live help are rude and ignorant and complaint emails are replied to rather flippantly and dismissively. I think the time has come for me and Jackpot Cafe to part ways.

Jackpot Cafe User Name: Toddster99
User Rating:
Monday April 3rd, 2017

Customer Services has always been great when i have contacted them online and by telephone. They have dedicated account managers for players depending on your achieved level.

Jackpot Cafe User Name: millie
User Rating:
Monday June 2nd, 2014

This site so far is my absolute favorite, it has wicked promotions and is the only one iv won on regularly. Chat games a fun all though you can not join in unless you are a funded player, and the hosts are friendly. I’ve personally won more on the spin games than i have on bingo but have also won regularly won a little on bingo. It has free daily bingo for funded players and you can save up your bb’s and play for free which keeps you playing longer.

Jackpot Cafe User Name: bugsy2000
User Rating:
Sunday March 16th, 2014

Got to admit I do love the 3D avatars at Jackpot Cafe, and its fun walking around and chatting to people, but it is very difficult to win on there. I have deposited loads of time and have won twice. The pots are very low despite how many people are playing and the tickets can be very pricey, even at 2am in the morning. The CM’s ignore you for the regular players and in general people are not too friendly or chatty and tend to ignore you. Its a really cool way to play and all, but I won’t be visiting or depositing there on a regular basis.

Jackpot Cafe User Name: Suzzdelux
User Rating:
Sunday September 29th, 2013

I like bingo cafe, only trouble is when you have less than 3bb you have nothing to spend it on as most times it is a minimum of 3 cards. I have had some good wins but I don’t seem to hit jackpots on slots. Bingocafe do send you some good promotions and a little something every month for your loyalty. I enjoy it probably a bit too much. An advantage you get on this bingo is you see how many numbers to go everyone else who is playing has as well as your own so you can see if you are in the lead to win.

Jackpot Cafe User Name: Sammy30
User Rating:
Tuesday March 19th, 2013

I spent loads of money on this site when i eventually stopped spending. Deposits were being made into my account and played down. Withdrawals being reversed and played down. And i was blamed for not keeping my username and password safe. And to top it all i was told the same computer id was used to make these deposits what a joke. My laptop stopped working due to some virus. When those deposits were made. Don’t waste your money you hardly ever win. Better to use a site like Gala Bingo where your money will be safe with the safe and secure visa verified option.

Jackpot Cafe User Name: Lullaby
User Rating:
Thursday March 14th, 2013

Same as Bingo Liner and King Jackpot. 8 bingo rooms but you can only enter the Newbies Lounge and cannot partake in any games, etc whilst using introductory BB’s. Chat is poor. Games are 10p a piece. You are not allowed to participate in chat games if you haven’t deposited in 7 days and wagering is high.

Jackpot Cafe User Name: drewbert73
User Rating:
Sunday February 10th, 2013

Easy to install software, fun to play, have had some good wins. Good bonuses. Good package at bingo cafe.

Jackpot Cafe User Name: king1974
User Rating:
Monday December 24th, 2012

Bingo Cafe gives you £20 to start you off and can play most games and a few bingo games. Casino slots and bingo from as low as 1p and daily and weekly jackpots. To unlock the rest of the games need to deposit £10, but get £30 bonus and another £5 for updating your profile. Overall good fun, easy to download, login and play.

Jackpot Cafe User Name: philipac
User Rating:
Wednesday December 19th, 2012

something i particularly like about Bingo Cafe is the information provided during a game as to how many balls the person with the leading ticket has to go.

Jackpot Cafe User Name: o9angela63
User Rating:
Tuesday November 27th, 2012

Although I had £20:00 free to play on Bingo Cafe I found it very boring, firstly I was only allowed in that 1 room, which does happen in some bingo sites, but on this site it felt very closed in. In a small part was your bingo tickets another part your mini games, when you opened these up they went over your bingo tickets so could not watch your bingo tickets and play side games at the same time. But I could not get it to go full screen anyway. Every game a pop up came up asking you to top up , I found this annoying, chat host and roomies where friendly, I would not use this bingo site again.

Jackpot Cafe User Name: sonny
User Rating:
Sunday November 4th, 2012

Bingo Cafe will not let you bank your winnings unless you have spent over £101.00 and I do not agree with this and think it is unfair.

Heather Marsham
Jackpot Cafe User Name: Heather Marsham
User Rating:
Sunday November 25th, 2012

But wagering requirements before you can withdraw aren’t unusual. I haven’t played on a site that didn’t have them. If you deposit again then say no to the bonus, then you won’t have any wagering requirements and you can withdraw winnings straight away.

Jackpot Cafe User Name: etf4eva
User Rating:
Saturday November 3rd, 2012

I really like this site. The bonus $20 is great, just wish it lasted a bit longer. The slot games were also very fun. I was quite surprised to see what was being won from them at Bingo Cafe, as I’ve found slot games usually aren’t very successful when part of a bingo site. Though not the case for this site.

Jackpot Cafe User Name: bazaints
User Rating:
Sunday October 28th, 2012

Overall I enjoyed my time at Bingo Cafe. Never had any big wins, but i do receive lots of freebies. Friendly CMs and chat games are fun and pay out lots of bb. Worth a try, plus £20 free play.

Jackpot Cafe User Name: Emberz
User Rating:
Monday September 10th, 2012

Bingo Cafe is a great interactive site, so different…CH’s are all so friendly too …)

Jackpot Cafe User Name: WhichBingoAnni
User Rating:
Tuesday August 21st, 2012

At first I found Bingo Cafe very difficult to get to grips with, but once I started playing I got the gist. I love how I am able to access the site almost instantly as it is just a click away on my computer screen, plus the £20 no deposit bonus was a good incentive for me.

bingo queen
Jackpot Cafe User Name: bingo queen
User Rating:
Friday June 15th, 2012

I’m finding to be same winners over n over again at Bingo Cafe right now. I spent 500 bucks n not 1 win. Some player who are older players on site have started to delete the site say the site no longer has fair gaming even though they say they do.

Jackpot Cafe User Name: Gordon57
User Rating:
Sunday July 8th, 2012

Another one claiming ‘same winners’ – when it cannot be so in a game of chance. If I were a site operator and I saw someone say that about my site, I’d have ’em in court for libel.
Add in a bit of hearsay to back up the reviewers claim that it’s a bad site and we’re supposed to believe it’s a fair review – sorry Bingo Queen, but if you’re going to make spurious claims, be prepared to back them up as anyone with an ounce of sense would know that the sites are all regulated and you just don’t make sense in what you say.
You didn’t win, so you say it’s a bad site – I’ve feeling that if you had won big you would not have bothered to give a review about that.
I do get annoyed when I see these wild claims about ‘same winners’ – yet there’s no proof of any sort.
I win some, I lose some. I probably lose more than I win, but that’s the nature of the game. If you’re not happy losing your money then don’t play, because the odds ARE against you – it’s entertainment, not a way to guarantee an income.

Jackpot Cafe User Name: Gordon57
User Rating:
Tuesday April 3rd, 2012

One of the very few sites where I’ve downloaded their software to be able to play. That gets you an icon on your desktop, which you click to start logging in, rather than via a web page.
The plus for them is the occasional freebie, where they send out some ‘free money’ to remind players about the site and give you the chance to play a while – on them.
There’s a good choice of slots that are launched from their ‘rooms’ system, which takes a bit of getting used to.
Bingo isn’t that sparkling for me, limited rooms, not many players. I have played many games, but when the cash freebies come I tend to jump on the slots first then use bonus for bingo.
Not that i have much chance of withdrawing a big win – because I’ve played the freebies so much, my wagering requirements are sky high. I would have to deposit loads, and play for hours, to bring that down now.
A fun site in many ways, but unless you’re a serious player, you can get trapped in the system and it does not encourage me to deposit – I have done in the past, until I realised I was on a slippy slope, heading downhill.

Jackpot Cafe User Name: sarah5bb
User Rating:
Tuesday December 13th, 2011

In my opinion Bingo Cafe is just a good all round bingo site.

Thank you for your review!