Casimba Review

Introduction to Casimba

A well-established part of the White Hat Gaming stable, this is a great site for committed slots players. There are more than 2200 games from over 100 studios, so the choice is immense, with all playing tastes catered for. The range includes Megaways slots, Slingo games and Pragmatic Play Drops & Wins slots, as well as a great selection of live dealer casino games.

One of the best features of playing at Casimba is how easy it is to navigate and find your favourite titles. When you go to the Slots page, the producer of each game is listed so if you enjoy a particular provider’s games, you can find more of them; alternatively, you can just go to the Providers tab, where you can find every producer and navigate to their titles.

There is a link on the site to the Casimba Android app, but when you follow the link, or go to the Google Play Store, it can’t be found. However, the good news is that you can play Casimba mobile slots directly in the browser of your phone or tablet.

Brand Rating 

The Site gets a WhichBingo  3.7* rating – here’s how 

Bonuses & Promotions at Casimba Casino

Welcome Bonus

When you sign up as a new player at Casimba UK, the welcome bonus gives you two deposit matches plus bonus spins.

Your first deposit, which must be at least £20 to qualify, gives you a 100% match bonus up to the value of £200, plus you get 50 bonus spins on Book of Dead. You also get a 50% match on your second deposit up to the value of £50.

The sign-up offer comes with a 35x wagering requirement that is applied both to your deposit and the bonus amount. Winnings from bonus spins capped at £100

No Casimba bonus codes are required to be able to claim the introductory offer.

It is a straightforward process to claim the Casimba Casino welcome bonus. Once you have opened a new account and made a first deposit of at least £20, the bonus amount and bonus spins will be automatically credited to your account.

*18+. New players only. Min deposit £20. Max bonus bet £5. Bonus spins on selected game only and must be used within 72hrs. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire within 30 days. Offer is 100% bonus match up to £200 + 50 Bonus spins on your 1st deposit, and 50% bonus match up to £50 on your 2nd deposit. Bonus funds are separate to cash funds & subject to wagering requirement (35x deposit + bonus). Only bonus funds contribute towards wagering requirement. Affordability checks apply. Terms apply. Please gamble responsibly. BeGambleAware.org

Other Promotions, Bonuses and Perks available at Casimba are mainly based on your spending/wagering and suit regular players. Depending on the amount and frequency of your deposits and wagers, you are automatically awarded points that are then converted into tickets for weekly, three monthly and annual prize draws, with cash prizes of up to £30,000 up for grabs.

Casimba does have a Loyalty Programme gives you points every time you play, which can then be exchanged for bonus spins and credits. Every 1,000 points you pick up will give you £5 to play with in bonus funds. You also get 500 points as part of the introductory offer when you sign up for a new account.

User Experience – Casimba excels at offering many payment options and game choices

Registration Process 

The sign up requirement at Casimba Casino is relatively straightforward. You will be asked to provide your name, age, email address, home address and mobile phone number. However, until you make your first deposit, you are not entitled to claim the welcome bonus.

ID required for signing up or withdrawals 

Under UK Gambling Commission regulations, you are required to provide documentation that proves your identity, address and access to funds. This includes a valid photo ID (i.e., passport or driver’s licence) and proof of address e.g. water, electricity, council tax bill), bank statement, etc., that shows your full address and name, and is no more than 3 months old (mobile phone bills are not acceptable).

1. Email to [email protected] or Go to My Account
2. Attach documents in a single email or click on Upload documents
3. Documents must be in PDF, JPEG or PNG format

Website Design and Navigation

The Casimba UK site is clean, well organised and highly functional, and is an enjoyable place at which to play. We feel in particular that with more than 100 different studios to choose from, being able to search for games by providers is a very useful feature.

The mobile site also has an easy-to-use UI, with buttons at the bottom of each page that mean live chat is always only a single click away.

Game Selection at Casimba

The Casimba slots selection is very impressive with more than 2200 games to choose from, meaning there are slots in every category. Highlights include a huge number of Megaways slots and Slingo games, backed up by a variety of Drops & Wins slots.

You can also play an excellent selection of high-quality live dealer games, plays a range of online table games, so you have an excellent choice of gaming options on all devices.

Slots & Casino Games

PAYMENT OPTIONS

UK slot players have a good selection of payment methods to choose from. All of the available methods can be used to make deposits, but Paysafecard cannot be used for withdrawals. No fees are charged for making either deposits or withdrawals.

DepositS

In order to deposit funds at any time, go to My Account and then follow the prompts. Deposited funds are available to play with straight away.

Withdrawing

All withdrawal requests take at least 24 hours to process before finds are released. The time it then takes for your money to reach you will depend on the payment method chosen; PayPal and e-wallets are usually the fastest, while a wire transfer is the slowest way of withdrawing funds.

Customer Service at Casimba

We love the overall look and feel of the Help Centre at Casimba and think it is very impressive and easy to use. The live chat function is available 24/7, and so you can always expect a reply in good time when you have a query (make sure you have your account details to hand when you make contact).

When you play in the Casimba mobile casino. there is a button at the foot of each screen that takes you to customer support in a single click.

• live chat 24/7
• email
• FAQ pages/Help Centre

In addition to live chat, you can also use email to get in touch, and replies are usually received within 24 hours. However, there is no phone number to call.

Casimba on Social Media 

• Twitter (@CasimbaCasino)
• Instagram (casimba_official)

These two accounts are both largely dormant so if you want to contact customer support, it is best to do so through the website or Casimba mobile casino.  We found them on Facebook too, but classed as a personal blog and zero activity.

Trust, Security and Fairness at Casimba

 Casimba Casino has protocols in place to protect from underage gambling, and also has a comprehensive complaints procedure should any issues arise with which you are not satisfied.

Casimba UK is licensed and regulated to operate in the by the UK Gambling Commission under the White Hat Gaming Limited licence 52894, so you can play here with some confidence.

There are a wide range of responsible gambling practices in place, and the emphasis on player safety at all times.

Safeplay Tools Available 

• Deposit limits
• Game Time Reminder
• Time-out (take a break)
• Clock-off (Day and Time “Time-Out”)
• Payday timeout tool
• Access to Account History
• Self-exclusion

If you are concerned about how much you are playing or wagering, it is a straightforward process to contact customer services to receive support. Responsible gambling tools can be accessed with a single click from any page, and it is simple to apply a range of restrictions to your account.

Should I Play at Casimba?

Any site that features more than 2200 slots by 100+ different studios is going to appeal to dedicated slots players, and even more so when there is such a rich variety of game styles of offer. We especially like that there are so many Megaways slots from a range of producers, and there is good choice when it comes to Slingo games, too.

The only criticism we have of the range of games at Casimba is that there is only a very limited number of scratch card and video poker games. We don’t love the higher £20 deposit baseline for deposits and withdrawals particularly, but at least that deposit gives a bit more play time.

We want your Casimba review

If you have any questions, please don’t hesitate to get in touch with our team. Alternatively, feel free to share your own experiences in the comments or to write a Casimba review.

Author

MARK ANGUS

Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.