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BGO Entertainment UK Licence Suspended

Friday 15th October was not a good day for BGO Entertainment. In the words of Mark Quayle, the Chief Executive Officer, on LinkedIn, ‘I’ve had a better days!’

What has happened to BGO?

The UK Gambling Commission is constantly monitoring and reviewing the actions of its licensees and in this instance, it has found grounds to suspend the BGO Entertainment operating licence while it continues with a full review.

The Commission says that the suspension has come about because it has concerns that activities may have been carried out contrary to the Gambling Act 2005 and that the licensee may be ‘unsuitable to carry on licensed activities’.

A failure to protect customers is also cited among the reasons given for the suspension.

Ongoing problems

The Gambling Commission will have been keeping a watchful eye on BGO Entertainment, as only last year the company was found wanting in relation to its anti-money-laundering controls and customer care duties between September 2018 and March 2020. A £2million settlement was instructed by UKGC at that time and that the company undertake immediate due diligence checks on its primary 250 customers.

Existing customers with money sitting in any of the BGO Entertainment brands, including bgo.com, Power Spins, Chilli Casino and Vegas Luck, can still log in and withdraw, but no play and no new registrations will be possible for the foreseeable future.

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