Jackpot Cafe
Jackpot Cafe

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About Jackpot Cafe

Jackpot Cafe (formerly Bingo Cafe) was one of the first sites to introduce the concept of online bingo in 3D to the UK and it has proved very popular. One of the few remaining online bingo sites that needs to be downloaded to play.

Jackpot Cafe prides itself on having the highest bonus offers and payouts available. When you register at Jackpot Cafe you will receive £20 free play bonus with no deposit required,

Before you can play at Jackpot Café, you do need to download the software provided, it is safe to do so. Follow the easy to read on screen instructions and sit back. Once you've downloaded the software, you will be asked a series of registration questions. Once registered, you will get that no deposit £20 bingo bonus to play with. This bonus is available to play on the bingo games and selected slots.

The welcome page could be more inviting in my opinion, it's brown with a small image of a city on display. The bingo lobby is slightly different in the fact that it's based in a café with 3D people milling around. Click the tabs and find the game you wish to play. You won't be there for ages trying to find something to play though, because Jackpot Café only have 2 bingo rooms available for you to play in; one being 90 ball and the other 75 ball bingo. You can play plenty of games though.

If you wish to access the site again, you just click the icon on your computer homepage.

New player offer

Receive £20 free play bonus to spend on bingo or selected slots with no deposit required when you join Jackpot Café.

Get a 300% deposit bonus when you make your first deposit. This turns £10 into £40 to play with. Maximum bonus is £60.*

*New players only. Wagering requirements apply. See website for full T&C.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Instants
  • Casino games

In 2016 Reel Bingo came to Jackpot Cafe which is an additional way to win as you play certain upgraded slot games. On selected games the Reel Bingo feature has been added and gold stars are on certain reels as they spin into place. As a star appears it moves to a corresponding spot on the Reel Bingo card and if you achieve a full card within 50 spins you win the Reel Bingo jackpot. There is an additional cost one ach spin to play the Reel Bingo game.

Withdrawal and wagering

  • Minimum withdrawal:  £20
  • Processing time:  3 – 6 working days.
  • Bingo wagering requirement:  3x the deposit  and bonus. 
  • Slots wagering requirement: 10x the deposit and bonus.

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Signup No Deposit Bonus - the new player £20 sign-up bonus may be used for bingo games and certain slot games, but prior to a first deposit, being made slot games are limited to 20 spins per game. Once the first deposit is made, the sign-up bonus will be removed from the account and winnings over and above the sign-up bonus, up to an amount of £30 will be retained and transferred to the Bingo Bucks account. If no deposit is made within one month of registration any balance in the free bingo bonus account will be reversed. 

One withdrawal in any 48 hours and all bonus bucks will be forfeit.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help 
  • Email: For account queries you can email security@PCI.jackpotcafe.co.uk or you can email feedback@jackpotcafe.co.uk if you don't have an account.
  • Telephone line only for players wishing to self-exclude.

Live Help tends to be busy so you may have a short wait for a response.

Promotions

Jackpot Café has a loyalty scheme in place, designed to reward loyal players. You'll gain exclusive benefits by playing at the bingo site. Your loyalty status is based on the amount you deposit, how much you wager and the time you spend on the site. Climb the virtual ladder and you'll get better rewards.

Free bingo games are played randomly throughout the day. You will be informed of when these are just before the game is about to start, so you will need to be in the bingo rooms to find out when these take place.

Daily network bingo games called Mega Bingo with prizes ranging from £250 to £2,500.

Mobile and tablet

Jackpot Café is only available to play via the mobile browser of your iOS or android phone or tablet. There is no bingo available at the time of writing - just a selection of the most popular slot games. 

The mobile site is easy to access and the gameplay is excellent quality.

Company Information

    • Licence
    • UK Gambling Licence
      • Launched
      • November -0001
      • Payment Types
      • Help & Support
        • Live Help 
        • Email: security@PCI.jackpotcafe.co.uk 
        • Telephone - limited access
BingoRank: 3.5 based on 9 reviews
WhichBingo Rating
4.4
Players Rating
2.5

Based on 8 reviews

    Player Reviews (8)


      1. Toddster99


        I have played the site for some time now and can honestly say it's a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.

        User rating is 5.0 stars
        User rating: 5.0

        Jackpot Cafe username: Toddster99

        Helpful review? Y  5 users said yes.

      2. bisto2811


        Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.

        User rating is 1.0 stars
        User rating: 1.0

        Jackpot Cafe username: bisto2811

        Helpful review? Y  25 users said yes.

      3. whichbingo1000


        Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  38 users said yes.

      4. morts


        All I can say is you win once then they just take take take......

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  63 users said yes.



      5. Sabre69


        I'm new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  65 users said yes.

        • WhichBingo Anita


          Site Administrator

          WhichBingo Anita

          It's a bit complicated, but this is what it says at the site:
          Signup Bonuses
          Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer's first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.
      Load more reviews
      1. Sabre69


        I'm new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  65 users said yes.

        • WhichBingo Anita


          Site Administrator

          WhichBingo Anita

          It's a bit complicated, but this is what it says at the site:
          Signup Bonuses
          Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer's first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.
      2. morts


        All I can say is you win once then they just take take take......

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  63 users said yes.



      3. Slotmachine


        This site is innovative, I like the access via icon that makes it easy to log on and play. The site is easy to negotiate and slot games are fun, although quite basic compared to other sites. Depositing is easy, perhaps too much so! Withdrawal is harder and I was caught out more than once by wagering requirements. Suggest when you deposit that you don't accept the bonus and you will be able to withdraw asap as others have mentioned.
        Overall a nice site to play on - can only re-iterate that you set limits it is addictive!

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  61 users said yes.

      4. Heather


        I have been a member of Jackpot Cafe for around eight years now and until recently I was a happy camper - but no longer. Since the site changed ownership to DAUB Alderney, sacked all its UK based chat hosts, by email, without warning, it has got worse and worse. I'm not talking about not winning on slots or bingo all the time, I accept that gambling is like that, but to be consistently excluded from all promotional offers without reason, then to be told it must be my fault is getting pretty irritating. Customer service is non-existent, live help are rude and ignorant and complaint emails are replied to rather flippantly and dismissively. I think the time has come for me and Jackpot Cafe to part ways.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  61 users said yes.

        • Toddster99


          Customer Services has always been great when i have contacted them online and by telephone. They have dedicated account managers for players depending on your achieved level.
      5. millie


        This site so far is my absolute favorite, it has wicked promotions and is the only one iv won on regularly. Chat games a fun all though you can not join in unless you are a funded player, and the hosts are friendly. I've personally won more on the spin games than i have on bingo but have also won regularly won a little on bingo. It has free daily bingo for funded players and you can save up your bb's and play for free which keeps you playing longer.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  59 users said yes.

      Load more reviews
      1. Toddster99


        I have played the site for some time now and can honestly say it's a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.

        User rating is 5.0 stars
        User rating: 5.0

        Jackpot Cafe username: Toddster99

        Helpful review? Y  5 users said yes.

      2. Slotmachine


        This site is innovative, I like the access via icon that makes it easy to log on and play. The site is easy to negotiate and slot games are fun, although quite basic compared to other sites. Depositing is easy, perhaps too much so! Withdrawal is harder and I was caught out more than once by wagering requirements. Suggest when you deposit that you don't accept the bonus and you will be able to withdraw asap as others have mentioned.
        Overall a nice site to play on - can only re-iterate that you set limits it is addictive!

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  61 users said yes.

      3. millie


        This site so far is my absolute favorite, it has wicked promotions and is the only one iv won on regularly. Chat games a fun all though you can not join in unless you are a funded player, and the hosts are friendly. I've personally won more on the spin games than i have on bingo but have also won regularly won a little on bingo. It has free daily bingo for funded players and you can save up your bb's and play for free which keeps you playing longer.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  59 users said yes.

      1. bisto2811


        Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.

        User rating is 1.0 stars
        User rating: 1.0

        Jackpot Cafe username: bisto2811

        Helpful review? Y  25 users said yes.

      2. whichbingo1000


        Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  38 users said yes.

      3. morts


        All I can say is you win once then they just take take take......

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  63 users said yes.



      4. Sabre69


        I'm new to the site and am wondering if I win a large amount with out a deposit them make a deposit will I still get all of my large win or does it take a chunk of it away?

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  65 users said yes.

        • WhichBingo Anita


          Site Administrator

          WhichBingo Anita

          It's a bit complicated, but this is what it says at the site:
          Signup Bonuses
          Upon opening an account, customers will receive £20 (the sign-up bonus) which may be used for bingo games and certain slot games. Prior to the customer's first deposit, slot games are limited to 20 spins per game. Once a customer has made an initial deposit, the sign-up bonus will be removed from the account. Winnings over and above the sign-up bonus, up to an amount of £30 will be retained, and transferred to the Bingo Bucks account. Customers that have not made an initial deposit will have any balance in their free bingo bonus account reversed one month after registering that account.
      5. Heather


        I have been a member of Jackpot Cafe for around eight years now and until recently I was a happy camper - but no longer. Since the site changed ownership to DAUB Alderney, sacked all its UK based chat hosts, by email, without warning, it has got worse and worse. I'm not talking about not winning on slots or bingo all the time, I accept that gambling is like that, but to be consistently excluded from all promotional offers without reason, then to be told it must be my fault is getting pretty irritating. Customer service is non-existent, live help are rude and ignorant and complaint emails are replied to rather flippantly and dismissively. I think the time has come for me and Jackpot Cafe to part ways.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  61 users said yes.

        • Toddster99


          Customer Services has always been great when i have contacted them online and by telephone. They have dedicated account managers for players depending on your achieved level.

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£20 free play no deposit bonus + 300%

18+. New players only. Wagering requirements apply. See site for full T&C.

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