Lucky Pants Bingo
Lucky Pants Bingo
Lucky Pants Bingo

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About Lucky Pants Bingo

In March 2013 came the launch of Lucky Pants Bingo and it became one of only three bingo sites that features its proprietary bingo software, so it offers something a bit different for online bingo players to enjoy.

In 2014 we were introduced to the cute Lucky Pants mascots Betty Balls and Luke Pants. Look out for them around the chat rooms as this generous pair will pop in and out every day, rewarding roomies with free tickets, free spins and special prizes!

The site will be familiar to many from its "Get Your Lucky Pants" TV adverts which feature a very catchy Lucky Pants Bingo song.

Its generous welcome package is one to enjoy and try out all the great range of games.

In July 2016 Lucky Pants Bingo underwent a major makeover and unveiled a fantastic new website for players to enjoy. Upgrades included:

Brand new look and feel for mobile and PC devices.
A faster and simpler banking facility.
The addition of new NetEnt slots.
A new message inbox - perfect for delivering news and offers.

Limited winnings can be achieved from the welcome bonus and it could be quicker with the processing time for withdrawals.

 

New player offer

The welcome bonus at Lucky Pants Bingo is a generous one:

- £5 free play, plus 20 free spins on Spinata Grande - no deposit required or card details.

- 300% welcome bonus on first deposits from £10 to £50 (that's £30 to £150 in bonus) OR 100% slots bonus, plus a further 100 free spins on NetEnt slots - released at 20 per day for the first five days.*

The bingo bonus can be played in Newbie, Lucky Stripes, Red Hearts and After Dark bingo rooms. Winnings from free spins will be credited as bonus money and will be playable on Spinata Grande, Starburst, Koi Princess and Gonzo’s Quest

Winnings from the £5 no deposit registration bonus and free spins can be withdrawn up to a maximum of £15 after your account has been funded - any excess amount will be voided.

It is recommended to read all terms and conditions before commencing play.

Players can deposit less than £10, but no bonus will be payable. 

*18+. New players only. Wagering requirements apply. See website for full T&C.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Roulette
  • Scratchcards

Slots fans can take advantage of some exclusive games such as the multi-win line Grease slot as well as dozens of other slot games and huge networked jackpot slots such as Cleopatra and Cluedo.

Withdrawal and wagering

  • Minimum withdrawal: £10
  • Processing time: Up to 7 days
  • Bingo wagering requirement: 4x deposit and bonus
  • Slots wagering requirement: 25x winnings

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Bets placed on bingo will count 150% towards meeting the requirements. For example: a wager of £1 counts £1.50 towards wager requirement. Wagering can only be done on bingo games.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help
  • Tel: 0808 238 6070
  • Email: support@luckypantsbingo.com

Promotions

2nd deposit bingo bonus of 100% or 50% slots bonus.

3rd deposit bingo bonus of 150% or 75% slots bonus.

50% reload bonus on every deposit.

- Lifetime Cashback scheme - the level of which is determined by a player's loyalty status, but is worth between 5% and 15% of losses incurred on cash deposits each week. The cashback will be paid to players on a Friday, just in time for the weekend.

£10k Slider plays the last Friday of every month with a starting jackpot of £10,000 but a guaranteed minimum prize of £400, with lots of chances to win in-between and right down to 1tg.

Pandora's Mystery Box - Every Thursday at 9pm and prizes of £50 to £100 for just 5p a ticket.

Daily Jackpot Feast – 5 guaranteed £50 jackpots AND 7 sliding jackpots worth up to £200! Play these 90 balll bingo games in the Lucky Stripes room every day for just 5p a ticket.

All promotions will come with specific terms and conditions so be sure to check at the site before taking part.

Mobile and tablet

You can access Lucky Pants Bingo via any mobile device on the relevant mobile browser.

The layout of the mobile version of the site is simple and easy to understand. The main page shows you a bingo schedule, telling you when the next bingo game is about to begin and how much it see per ticket in said game. The homepage also shows featured and new games, there is also a section to easily inform you of the latest promotions at Lucky Pants Bingo.

The menu button at the top right of the screen has all the content on Lucky Pants Bingo available for you to access, such as Slots, scratchcards and casino games.

Overall it’s a shame that Lucky Pants Bingo doesn’t presently have an app available, however it runs great on the mobile browser, with super fast load times and with no crashing. It’s simplistic and easy to navigate.

iOS App Store - There is presently no iOS app available for Lucky Pants Bingo.

Google Play - There is presently no app available from the Google Play.

Android - Presently Lucky Pants Bingo does not provide an alternative way of download an app to your android phone.

 

Company Information

    • Licence
    • UK Gambling Licence
      • Launched
      • January 2013
      • Payment Types
      • Help & Support
        • Live Help
        • Tel: 0808 238 6070
        • Email: support@luckypantsbingo.com
BingoRank: 3.4 based on 22 reviews
WhichBingo Rating
4.7
Players Rating
2

Based on 21 reviews

    Player Reviews (21)


      1. lucysp890


        I deposited numerous times on this site, never really had a decent win. I got a £5 bonus and i had 28p left thought id put it on and finally got up to £120. Was obviously over the moon. Went on to play and all of a sudden my money vanished down to £15. I asked the support why the money had gone and was told its because i met the wagering requirement so all the money i had won was forfeited. They even had the cheek to say that i was lucky to win £15!! Never again will i put a penny on this site. Funny how the only time i ever get a decent win and its when they know they can take it away?

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  5 users said yes.

        •  

          04/04/2017


          Dear Member,

          We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness amongst others.

          Our games are regularly tested and use the latest RNG software to ensure fair pay-outs to our members. In this unfortunate situation, upon having an active bonus, the terms and conditions associated to the offer will be effective. It is a shame that you mentioned of not willing to play with us, however if you have a change of heart, you can always access the My Account section or contact our Live Help Service to cancel any previous bonuses prior to accept a fresh offer.

          We hope the above will help to clarify any misunderstandings.

          Wish you all the very best in your future.
      2. chantalwon


        Stay away from this network. ive been playing it for years now and never won big yet spent a fortune on every single site they have. If like me you like playing slots they never pay or wake the spins, they just take every time i play. i feel it my duty to warn all new players to save there money and go somewhere else as they try to insult you by saying there games are uk trusted every time. save yourself a fortune and stay well away.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: xxxzumaxxx

        Helpful review? Y  7 users said yes.

        •  

          22/03/2017


          Dear Member,
          Thank you for your feedback.
          We are extremely sorry to hear about your disappointment regarding the site.
          The basis of our success as a Company rests on the development of a Satisfied and Loyal client base and we endeavour to provide an up to the standard level of Customer Service and Gaming Experience.

          As a Public Listed Company, we are bound to provide a Fair Gaming environment as we are licensed and Regulated by the UK Gambling Commission which implies that all our games are intensively tested and audited to ensure fairness for all our members on the site.

          We would have loved all our members to enjoy a positive gaming experience, however the outcome of the games is purely based on luck which is something beyond our control. Nevertheless, here at Lucky Pants Bingo, we strive to provide our members with the latest and best gaming experience that can be found online.

          Please do not hesitate to contact our Support Team should you require any assistance. They are available 24/7, they will be more than pleased to assist you.
      3. Kesh


        I don't usually write reviews that as well bad ones, but this was important to make other people aware. I deposited £100 in one day at £20 each time. I play the game regularly on other sites, this is the first time in two years I was not winning anything spin after spin. I could question it if it happened once or twice not if it has happened 5 times. Please stay away from this website, you can never win anything.
        When I told them about my experience of no wins they sent me a link of their winners page, funny because some people actually believe they are real winners it's all a lie and promotion to pure people in. Please stay away from this website.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: Ke11192

        Helpful review? Y  18 users said yes.

        •  

          13/02/2017


          Dear Kesha,

          We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness among others.

          To guarantee a win is not possible, but on the other hand, we can assure you that the best is done so that you have a very good experience through a variety of promotions, a possible return on your losses in the form of a cashback and through the regular launch of new games to suit the different tastes.

          It would be advisable to contact the Support desk at Lucky Pants Bingo to check on the promotions and/or bonuses your account may qualify for. The contact details can be found at https://www.luckypantsbingo.com/help/

          With better knowledge of the promotions and rules, we are sure that you can make the most of Lucky Pants bingo and enjoy your time on the site whose ultimate aim is to entertain you.

          With regards to the winners, please note that this section of our website is perfectly legitimate and it contains details of those players who have accepted to have their wins published.

          We wish you all the very best in your future endeavours.
      4. wildjack77


        Not a good site, hardly any rooms amount of money you can win is so low its just not worth playing and a few days ago it was my birthday and was given a 10 pound bonus, but i didnt notice i had to use it within 72 hours and they took it off me which i think is discusting. wont be going back there again and only went in there because of the bonus i was sent.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: walesm77

        Helpful review? Y  17 users said yes.

        •  

          08/02/2017


          Hello WildJack77,

          Thank you for your feedback.

          First and foremost we are really sorry to hear about your disappointment regarding the site.

          As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

          However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Red Hearts and Lucky Stripes to enjoy the Bingo games.

          In regards to your Birthday Bonus, like any other bonuses offered on the site, it is attached to Terms and Conditions which are advertised on the Website. However, we will kindly request that you contact our Friendly Customer Service Team, who will be more than pleased to offer you something very special.
      5. cancaitie


        What a horrid site this is. I was given £5 slots bonus, was quite lucky and was up £130 so I thought I could meet wagering requirements went in to check and had £30 left to meet wagering thought yay!, erm ... well wasn't I disappointed when I reached wagering and they wiped my balance to £5. Your site is abysmal!!!. Why give bonus money when you have absolutely no chance of winning. My advice to anyone going to play is don't ! go to playtech or gamsys at least they give bonus money with a decent wagering.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  53 users said yes.

        •  

          28/09/2016


          Hi.
          Greeting from LuckyPants Bingo.
          We regret to hear about your experience with us, however most online gambling web sites have wagering requirements applied on bonuses which are offered and may also be related to other Terms and Conditions.
          Unfortunately, we were unable to locate your playing account with us, and thus we will request you to contact our Support Desk which is available 24/7 upon which we can provide you a better clarification on the situation.
          We hope to hear back from you very soon.
        • cancaitie


          Thank you for your reply, However I am not satisfied with your reply, I play many online sites I am well aware of the wagering requirements and how they apply I still stand by my statement, Your wagering requirement is horrid. usually on sites your wagering requirements are anything between 4x bonus and 25x bonus and even at the 25x bonus there is still a chance of keeping your winnings.
          Your site however does not allow you to keep anything other than £5 even if you are £70 up. You essentially expect people to play and meet their wagering requirements and when they have done you wipe out the balance and hand them £5 and Know fine well that the chances of them winning again are very low. And I know before you say it all down to luck blah blah... its also down to odds and the odds will be forever in your favour with bonuses like that. Good luck to you if people are willing to play then thats great, I however will stick to sites were I feel valued as a customer and not played like a mug.
      Load more reviews
      1. wendewon


        I thoroughly enjoy playing Lucky Pants Bingo - The Bingo games vary from just main games to link games to games with a chance to winning 200.00. The CM's are pleasant and funny. The slots are just fab with high jackpots and so many to choose from. I have never been thrown out of a slot due to their mechanics. I have always received my winnings with 5 days and have had no trouble whats so ever.
        I love the overall bonuses and the vibrant look of the pages. Also the staff at Lucky Pants are so very helpful if you want an answer to a question you get one and are not fobbed off. Please give Lucky Pants a try - I'm sure you will enjoy your time there.


        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  126 users said yes.

        •  

          23/09/2014


          Hello wendewon, Thank you for the nice review. We are happy to learn that your experience at Lucky Pants Bingo is everything you could wish for. Indeed, customer satisfaction is on top of our list and we always to our best to ensure that players have a satisfactory gaming experience on our side. Thanks again for the lovely review and best of luck to you and everyone!
      2. billyt1992


        I've been on this site for the last few weeks and can honestly say it's a great site the ch always ask how you are and you can win abit of money. I deposited a few times and although I havnt won Everytime ( it is a gambling site after all) I always find it fun I got locked from the site because I got my password wrong but a quick email to customers services and they sorted it out in no time. I think it's the best bingo site I've been on

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  124 users said yes.

        •  

          05/03/2015


          Hello billyt1992, thank you for your feedback. We are glad that the site is to your liking and also that you had a nice experience while being in the company of the Chat Hosts. Our Support team aim to deliver the best services and we are very much pleased that you are getting just that. We wish you the very best on our games and may the wins come your way soon!
      3. Samborambo


        Absolute shocking full houses at 5p a ticket ti win £2.72. Played a link game were all rooms linked up and it was 5p a ticket the full house was £7.22 and they was 89 players!
        I have never seen such low payout in my life. Its boring as hell.
        I played with the free fiver and after 3 games left the rest of the bonus as dont seem worth playing tbh for its poor payouts. Im glad i didnt deposit and will never put a penny on there.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  121 users said yes.

        •  

          09/12/2015


          Hello Samborambo, we are very sorry to hear that your experience on the site was not up to your expectations. Please note that the prize of the pot in any game depend on the number of tickets purchased by all players in that particular game, irrespective of the number of players present in the room.
          If you are looking for some big payouts, you may try some of our prebuy games such as The Big Dabber where you can win a share of £500, the £10,000 Slider, or the Daily, Weekly, and Monthly No Limit Bingo game amongst many others.
        • chubby


          i made the mistake of depositing, so wished i had not, terrible, how you got that rating is beyound me


      4. sahra


        Slots are rubbish and no way fair. All the reviews above are not good yet you have a 4.7 out if 5 rating?
        Sounds fixed just like the slots.
        Lost a bomb on this site keep getting the normal reply its a rng we have no control blah blah blah.
        Get your cash set fire to it You'll have more luck than playing on this pants site.


        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  117 users said yes.

        •  

          02/07/2015


          Hi again Sahra, we are sorry to hear about your discontent in regards to our site. Here at Lucky Pants bingo we do take our player's feedback and comments positively. However when it comes to the slot games, most of them are provided to us by external providers. Your chances of winning on our site or any other are equally the same. What the game pays out, to whom and when is totally unpredictable.



          It's a shame to hear that you do not wish to play on the site anymore and do hope you have a change of mind and you have better luck on our games soon. The providers offer the RTP % information of their games (return to player) which you can find in the game information on our website.


      5. princessbony76


        I have been a member of the site since it opened. I deposited a lot and got up to ruby level on the loyalty scheme. Then without warning a few weeks ago I got downgraded to gold, then today downgraded to silver!! I have never heard of a site doing this before...shocking and I won't be playing on this site again absolute joke!

        User rating is 3.0 stars
        User rating: 3.0

        Helpful review? Y  115 users said yes.

        •  

          08/05/2015


          Hello princessbony76, we are very sorry to hear about your disappointment in regards to the changes you mentioned and as such would highly recommend you contact our very friendly customer support team who will be more than happy to assist you and answer any queries you may have of such nature. Last but never the least, we thank you for your valuable feedback which will be helpful in our aim to provide our players with the best online gaming experience. Regards, The Team
      Load more reviews
      1. billyt1992


        I've been on this site for the last few weeks and can honestly say it's a great site the ch always ask how you are and you can win abit of money. I deposited a few times and although I havnt won Everytime ( it is a gambling site after all) I always find it fun I got locked from the site because I got my password wrong but a quick email to customers services and they sorted it out in no time. I think it's the best bingo site I've been on

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  124 users said yes.

        •  

          05/03/2015


          Hello billyt1992, thank you for your feedback. We are glad that the site is to your liking and also that you had a nice experience while being in the company of the Chat Hosts. Our Support team aim to deliver the best services and we are very much pleased that you are getting just that. We wish you the very best on our games and may the wins come your way soon!
      2. harperddelight


        Lucky Pants Bingo is the best site ever. Great chat hosts and fab cms, the roomies are all great, never any bullying as the chs dont stand for it, they firm but fair. Fab prizes and great cgs and quizzes and great bonuses wen u deposit and it a good atmosphere. I love the slot game fiddle fee dough. There always different promotions going on, so if you’re more of a slot person then there be a promo for that and if you’re more of a bingo player they have a code for that too.
        I love the variety of the rooms and the chs as u can have fun as they get to know everyone and make u feel a part of this wonderful site, which is lucky pants bingo and that what makes them good at wat they do. ty all chs and cms and live help from kathryn aka booboobluebells


        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  114 users said yes.

        •  

          05/01/2015


          Hello harperddelight, Thank you for the nice review. We are glad to hear that you are enjoying every aspect at Lucky Pants Bingo and that you are having a great time! If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team.
      3. wendewon


        I thoroughly enjoy playing Lucky Pants Bingo - The Bingo games vary from just main games to link games to games with a chance to winning 200.00. The CM's are pleasant and funny. The slots are just fab with high jackpots and so many to choose from. I have never been thrown out of a slot due to their mechanics. I have always received my winnings with 5 days and have had no trouble whats so ever.
        I love the overall bonuses and the vibrant look of the pages. Also the staff at Lucky Pants are so very helpful if you want an answer to a question you get one and are not fobbed off. Please give Lucky Pants a try - I'm sure you will enjoy your time there.


        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  126 users said yes.

        •  

          23/09/2014


          Hello wendewon, Thank you for the nice review. We are happy to learn that your experience at Lucky Pants Bingo is everything you could wish for. Indeed, customer satisfaction is on top of our list and we always to our best to ensure that players have a satisfactory gaming experience on our side. Thanks again for the lovely review and best of luck to you and everyone!
      4. Yorkiegal1


        I like Lucky Pants Bingo - I won 450 on slots 2 weeks ago although put most back on I really enjoyed it. The slots are really good and the bonuses are great. I don't expect to win every time. I put my 20 pounds on weekly and I think some people believe they should win every time they deposit. Keep up the good work luckypants ........yorkiegal7291

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  112 users said yes.

        •  

          05/08/2014


          Hello Yorkiegal1, thank you for the nice comment. Congratulation on your wins, we hope you're having a wonderful time while playing on Lucky Pants Bingo. Catch you soon on the site!
      1. lucysp890


        I deposited numerous times on this site, never really had a decent win. I got a £5 bonus and i had 28p left thought id put it on and finally got up to £120. Was obviously over the moon. Went on to play and all of a sudden my money vanished down to £15. I asked the support why the money had gone and was told its because i met the wagering requirement so all the money i had won was forfeited. They even had the cheek to say that i was lucky to win £15!! Never again will i put a penny on this site. Funny how the only time i ever get a decent win and its when they know they can take it away?

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  5 users said yes.

        •  

          04/04/2017


          Dear Member,

          We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness amongst others.

          Our games are regularly tested and use the latest RNG software to ensure fair pay-outs to our members. In this unfortunate situation, upon having an active bonus, the terms and conditions associated to the offer will be effective. It is a shame that you mentioned of not willing to play with us, however if you have a change of heart, you can always access the My Account section or contact our Live Help Service to cancel any previous bonuses prior to accept a fresh offer.

          We hope the above will help to clarify any misunderstandings.

          Wish you all the very best in your future.
      2. chantalwon


        Stay away from this network. ive been playing it for years now and never won big yet spent a fortune on every single site they have. If like me you like playing slots they never pay or wake the spins, they just take every time i play. i feel it my duty to warn all new players to save there money and go somewhere else as they try to insult you by saying there games are uk trusted every time. save yourself a fortune and stay well away.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: xxxzumaxxx

        Helpful review? Y  7 users said yes.

        •  

          22/03/2017


          Dear Member,
          Thank you for your feedback.
          We are extremely sorry to hear about your disappointment regarding the site.
          The basis of our success as a Company rests on the development of a Satisfied and Loyal client base and we endeavour to provide an up to the standard level of Customer Service and Gaming Experience.

          As a Public Listed Company, we are bound to provide a Fair Gaming environment as we are licensed and Regulated by the UK Gambling Commission which implies that all our games are intensively tested and audited to ensure fairness for all our members on the site.

          We would have loved all our members to enjoy a positive gaming experience, however the outcome of the games is purely based on luck which is something beyond our control. Nevertheless, here at Lucky Pants Bingo, we strive to provide our members with the latest and best gaming experience that can be found online.

          Please do not hesitate to contact our Support Team should you require any assistance. They are available 24/7, they will be more than pleased to assist you.
      3. Kesh


        I don't usually write reviews that as well bad ones, but this was important to make other people aware. I deposited £100 in one day at £20 each time. I play the game regularly on other sites, this is the first time in two years I was not winning anything spin after spin. I could question it if it happened once or twice not if it has happened 5 times. Please stay away from this website, you can never win anything.
        When I told them about my experience of no wins they sent me a link of their winners page, funny because some people actually believe they are real winners it's all a lie and promotion to pure people in. Please stay away from this website.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: Ke11192

        Helpful review? Y  18 users said yes.

        •  

          13/02/2017


          Dear Kesha,

          We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness among others.

          To guarantee a win is not possible, but on the other hand, we can assure you that the best is done so that you have a very good experience through a variety of promotions, a possible return on your losses in the form of a cashback and through the regular launch of new games to suit the different tastes.

          It would be advisable to contact the Support desk at Lucky Pants Bingo to check on the promotions and/or bonuses your account may qualify for. The contact details can be found at https://www.luckypantsbingo.com/help/

          With better knowledge of the promotions and rules, we are sure that you can make the most of Lucky Pants bingo and enjoy your time on the site whose ultimate aim is to entertain you.

          With regards to the winners, please note that this section of our website is perfectly legitimate and it contains details of those players who have accepted to have their wins published.

          We wish you all the very best in your future endeavours.
      4. wildjack77


        Not a good site, hardly any rooms amount of money you can win is so low its just not worth playing and a few days ago it was my birthday and was given a 10 pound bonus, but i didnt notice i had to use it within 72 hours and they took it off me which i think is discusting. wont be going back there again and only went in there because of the bonus i was sent.

        User rating is 1.0 stars
        User rating: 1.0

        Lucky Pants Bingo username: walesm77

        Helpful review? Y  17 users said yes.

        •  

          08/02/2017


          Hello WildJack77,

          Thank you for your feedback.

          First and foremost we are really sorry to hear about your disappointment regarding the site.

          As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

          However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Red Hearts and Lucky Stripes to enjoy the Bingo games.

          In regards to your Birthday Bonus, like any other bonuses offered on the site, it is attached to Terms and Conditions which are advertised on the Website. However, we will kindly request that you contact our Friendly Customer Service Team, who will be more than pleased to offer you something very special.
      5. cancaitie


        What a horrid site this is. I was given £5 slots bonus, was quite lucky and was up £130 so I thought I could meet wagering requirements went in to check and had £30 left to meet wagering thought yay!, erm ... well wasn't I disappointed when I reached wagering and they wiped my balance to £5. Your site is abysmal!!!. Why give bonus money when you have absolutely no chance of winning. My advice to anyone going to play is don't ! go to playtech or gamsys at least they give bonus money with a decent wagering.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  53 users said yes.

        •  

          28/09/2016


          Hi.
          Greeting from LuckyPants Bingo.
          We regret to hear about your experience with us, however most online gambling web sites have wagering requirements applied on bonuses which are offered and may also be related to other Terms and Conditions.
          Unfortunately, we were unable to locate your playing account with us, and thus we will request you to contact our Support Desk which is available 24/7 upon which we can provide you a better clarification on the situation.
          We hope to hear back from you very soon.
        • cancaitie


          Thank you for your reply, However I am not satisfied with your reply, I play many online sites I am well aware of the wagering requirements and how they apply I still stand by my statement, Your wagering requirement is horrid. usually on sites your wagering requirements are anything between 4x bonus and 25x bonus and even at the 25x bonus there is still a chance of keeping your winnings.
          Your site however does not allow you to keep anything other than £5 even if you are £70 up. You essentially expect people to play and meet their wagering requirements and when they have done you wipe out the balance and hand them £5 and Know fine well that the chances of them winning again are very low. And I know before you say it all down to luck blah blah... its also down to odds and the odds will be forever in your favour with bonuses like that. Good luck to you if people are willing to play then thats great, I however will stick to sites were I feel valued as a customer and not played like a mug.
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