tombola review

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Tombola Games

Deposit £10, play with £30

18+. New players only. Wagering requirements apply. See site for full T&C.

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WhichBingo Rating
5
Players Rating
2.3
tombola has received 88 ratings with a total score of 3.7

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    About tombola

    Tombola Bingo is one of the UK's biggest and most popular bingo sites, with over 40 chat rooms and over 100 chat moderators working for them so as well as their exclusive games and big jackpots it’s also one of the most friendly sites around. 

    The stakes are not high and are within everyone's reach - to max any game the most you would have to spend is £2. Up to £500 can be deposited at the site in any 24 hour period.

    It's worth noting that this is the only online bingo site that does not offer an option to play slots. This site is all about the bingo and the different and entertaining ways it can be played.

    One of the reasons the site has been so successful is that they design and build all their games in-house so you won’t find them on any other website, this enables them to customise their games to their players' tastes.

    New player offer

    New players are welcomed with a 200% deposit match on a deposit of £5 to £25. £50 is the maximum amount available in bonus funds. Deposit £10, play with £30 or deposit £25 and play with £75. Added benefit here is you keep what you win.* 

    Bonus funds cannot be used on certain games - please see site for details.

    *18+. New players only. Any winnings can be withdrawn without wagering. See website for full T&C.

    Promotions

    £7 million is won every week by thousands of lucky winners. There is a progressive jackpot in bingo 90 which is won nearly every day as it is set to trigger at 40 calls, but does sometimes reach £20,000.

    Some of the most popular games on the site also have huge jackpot prizes, including £20,000 in Cinco and Pulse and £10,000 in Bingo Roulette.

    There is a weekly free game called Go Fish where you can win anything between a £5 bonus to £500 cash. Players get a unique code sent by SMS every week to access the game.

    All promotions will come with specific terms and conditions so be sure to check at the site before taking part.

    Help and support

    Support is available 24/7 -

    • Live help
    • Tel: Freephone - 0800 29 888 73 from a landline or 0330 124 0700 from a mobile - they aim to answer your call in 8 seconds. 
    • Email: support@tombola.co.uk - 4 hours is average response time.
    • Post: tombola, Wylam Wharf, Low Street, Sunderland, Tyne & Wear, SR1 2JR.

    Withdrawal and wagering

    • Minimum withdrawal: £10
    • Processing time: 48 hours
    • Bingo wagering requirement: Any winnings can be withdrawn = bonus funds can never be withdrawn.

    See website T&Cs for further details as requirements may have changed since the time of writing.

    Id and proof of address and payment type may be requested before a withdrawal is made and will definitely be requested each time a total of £2,000 in withdrawals is reached.

    Payment methods accepted

    Mastercard, Visa, Maestro, Solo etc. payments acceptedpaypal payments accepted

    Player Reviews (87)


      1. mikebw

        I used to love Tombola but have found myself increasingly frustrated at the amount of time between wins on the site. The Pulse game can eat your funds in no time and you may not even get close to a win; the same can be said for Cinco, a fun game, but not when you have played every day for a week and not even getting close to a win.
        I know this is gambling and I except that, but the thing that upsets me the most are the CMs who attacked you vocally if you start to complain about not getting any luck on the site.
        A site is as good as the way they treat their clients and tombola absolutely sucks at that, I would mark the games a 4 star review but because of the staff and bad luck I'm giving them a 2.

        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  30 users said yes.

      2. Lukeyboo89

        They disabled my account for no reason, when I asked them on live chat to help me I went all the way through security checks to be told they can't discuss accounts on live chat and that I had to call in. When I called I was cut off several times and mocked by the customer service agent.
        I had to send in my passport photo to prove who I was despite answering all of the questions correctly, including my security question. It was just very inconvenient and quite unnecessary. However, karma came around shortly after, my boyfriend played his free £5 off from a friend code I sent him, and won £2,200 without depositing a penny. Needless to say he took the money and ran. We both subsequently closed our accounts down. Take that Tombola!

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  36 users said yes.

      3. Josie68

        I've been a member in tombola for a few years now and sick to the teeth with it now . The same winners all the the time all they do is take take take don't know why I still play on it but closing my account now . Don't like sites that are all take . I'm very disappointed that I have to do this but can't afford to loose any more money I know it's gambling and its chance you take but there's no such thing as fair play in tombola . Would not recommend this site to anyone .

        User rating is 1.0 stars
        User rating: 1.0

        tombola username: Josie1968

        Helpful review? Y  37 users said yes.

      4. chubby

        Joined tombola few years back and was dissapointed then, so gave up. Went back tonight after a long break, wished i had not. so boring, every room, game 3tg. your face needs to fit. when i played before you got the same old winners still remember the names, i wont go bk thats for sure.
        best stick to the better bingo sites. tombola money grabbing site

        User rating is 1.0 stars
        User rating: 1.0

        tombola username: oneday0tg

        Helpful review? Y  67 users said yes.

      5. tina123

        Variety of games, but the customer service is terrible. Bordering on childish behaviour and shows disrespect.
        Not really sure what to make of Tombola or its Customer Service.



        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  107 users said yes.

        • kissifur

          I agree Tombola must have recruited the customer service from kindergarten, very childish and to have a representative from your company laughing at you on the phone when trying to ask a very viable question is obnoxious and disrespectful, Tombola I think you need to review how you train or retrain your employees, dreadful and I would think twice before speaking to anyone who is employed by Tombola, dreadful service
      Load more reviews
      1. chubby

        i have to agree, boring boring boring, took 6 month break, went back, thought give it another go, but no change, total rubbish... only ever won once in 3 years and that was'nt enough to withdraw.
        i know 5 people family members not one will return, how they class this as a good site i will never now.
        i played 5 rooms tonight after 6 month break and lucky to see 4tg.
        yet i remember seeing one winner reg, even remember the name clear as day, but trying to get a 1tg is worse than pulling teeth.
        take your chances, depo once might win, depo more the your need more than luck

        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  126 users said yes.

      2. eejitxxx

        This site is beyond a joke!!! Why do they have to spend a fortune on advertising for new players? The rooms are full to capacity and more. They have no thought for players who have been members for years, no loyalty programme whatsoever, and the free game is absolute rubbish.

        It is time tombola stopped being so greedy and concentrate on making members feel welcome.....

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  124 users said yes.

      3. jed2004xxx

        Shocking site, Extremely rude customer services! One lady in particular speaks to you like something of the bottom of her shoe! Laughs down the phone at you for asking a question she must have thought she put me on hold but didn't instead they made fun of me and were laughing at me. I am disabled and they were making a fool out of me! Made me feel extremely upset and stupid.
        They disabled my account for 3 months for sending emails as they said my comments were concerning? Whats concerning is staff making a fool out of members and I've recently found out on facebook I'm not the only one!!!
        After the 3 months they decided to add another month on! So I contacted them after the month to receive an email saying my accounts been terminated! In a way Im glad as they were messing me about I was just some kind of joke to them. They mocked me and spoke to me unlike anyone has! Been left extremely upset by the whole experience.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  118 users said yes.

        • sweetpea

          Surely this review needs a reply,this is very concerning sorry you were treated this way jed2004 hope you have found a more considerate site to play on .lots of luck to you .
      4. DOLLYS

        This company allows certain people to troll on others because they say they need a win etc. not me, but i cant stand a bully and it gets worse cos when they ban u from chat they let the others carry on saying what they like. Also i notice a lot of same winners always winning.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  116 users said yes.

      5. honestmaid

        I have been a member for a number of years. The site is boring me. i played £320 one evening on pulse and not one win. stakes varied from 10p, 25p,50p, £1 £2 i played £2 stakes not one decent win. this site needs to be looked into, some players say they will stop people from winning and i am beginning to believe it.

        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  113 users said yes.

      Load more reviews
      1. lornaxiluvbingox

        Tombola is without a doubt the best site i have played on,and i have tried them all. i have played tombola for years i have won and withdrawn many times, they are very quick with withdrawal. I cant complain about the site at all.
        I have read some reviews about it being a fix, same winners and complaints like that, yes it is frustrating on any bingo site that seems to be same winner but i have had lucky streaks and ive been one of those same winners, but the folk moaning wont know i may have been playing for ages without a win, it was just my luck that particular time.
        I really dont think a site that have thousands of players depositing everyday would be so stupid. i highly recommend Tombola . xiluvbingox

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  107 users said yes.

        • MAW25

          Totally agree with you lornaxiluvbingo. I have been a member for many years now and have been lucky as they say "you win some, you lose some". Tombola is the only site that doesn't rip you off with their bonus wagering offers and you are able to withdraw without any bother! Yes you do see some same winners but these players spend quite a bit and don't bother with all the other rip off sites, so good luck to them! Tombola also show you their winners who are all genuine people, you just never know when your luck will be in so it comes as a nice surprize.
          My surprize came in 2010 when I won the £9k JP, also the week before my friend from the same Town as me won the £15k JP! So people don't give up you never know when it will be your lucky day!
      2. Bootsy1

        I've been a member of Tombola for about 9 years. I must say I am not very lucky on there, even thou I spend a fortune. I have never won a jackpot either. Seems I must be very unlucky or have a really bad IP address. I do often wonder how so many of the same names pop up so frequently. Oh well that's the gamble I guess.
        Just wish I had stayed away all those years ago. My sister and Mum are both members also and are just as unlucky as me lol.

        User rating is 3.0 stars
        User rating: 3.0

        Helpful review? Y  99 users said yes.

      3. Fey fey

        Tombola has a very repetitive pattern of giving you a small win (if your lucky) and then nothing after. I have played there for the last 2 years and have never won a jackpot or any large amounts.
        The 28 days of summer free game is laughable. They state that you have the chance to win anything up to 10k when actually you will only win 5.00. And that is decided (in my opinion) before you login each day to play. Bingo lite is as boring as it gets, waiting forever for numbers and rarely get a 1tg. I don't chat in the rooms as there seems to be established "friendships" there.
        On a positive note, there is a wide range of games and no slots. And payouts are quick with PayPal.

        User rating is 3.0 stars
        User rating: 3.0

        Helpful review? Y  97 users said yes.

        • ubbingob.

          I really like tombola, but there is a but....its great that tickets are cheap, yes,ive had some small wins and some of promos are good and there is some really lovely members on there, who in my opinion really look out for each other, care about the site, and ive had some good old laugh out loud laughs with some.
          But heres the but..lol, unlike almost all other sites now, they do not do any loyalty bonuses, or loyalty points based upon your deposits, there is no birthday bonuses like most sites do, and they do not offer any deposit bonus codes by random like some sites do.
          So if you are on a loosing streak for months, you may feel you are loosing out all the time, as there is not anything for loyalty.
          It is looking a bit old fashioned now, maybe needs a facelift. But im not running it completely down as i like the site. Its simple, we all have the same chance, prices are very good value, and theres some really lovely, decent players, but as i said...maybe bonuses,or points for loyalty, as theres some members on there who really do spend big here. be lucky all..xx
      4. rcumbo14

        Tombola is by far my favorite site to use. Lots to offer and many different ways to win. Also has plenty of great offers.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  97 users said yes.

      5. Happy Days

        I really do hope that they don't block winners on this site. Today I played the link game in lites and after 34 numbers called I was left waiting for one number which I would have been in contention for the jackpot (call on 43 numbers or under to win jackpot) . A further 20 numbers were called but not the one I was waiting on.
        I know it's a game of chance, but there's always that doubt in your mind. I really hope that it is above board as I do enjoy playing at tombola.

        User rating is 4.0 stars
        User rating: 4.0

        Helpful review? Y  98 users said yes.

      Load more reviews
      1. mikebw

        I used to love Tombola but have found myself increasingly frustrated at the amount of time between wins on the site. The Pulse game can eat your funds in no time and you may not even get close to a win; the same can be said for Cinco, a fun game, but not when you have played every day for a week and not even getting close to a win.
        I know this is gambling and I except that, but the thing that upsets me the most are the CMs who attacked you vocally if you start to complain about not getting any luck on the site.
        A site is as good as the way they treat their clients and tombola absolutely sucks at that, I would mark the games a 4 star review but because of the staff and bad luck I'm giving them a 2.

        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  30 users said yes.

      2. Lukeyboo89

        They disabled my account for no reason, when I asked them on live chat to help me I went all the way through security checks to be told they can't discuss accounts on live chat and that I had to call in. When I called I was cut off several times and mocked by the customer service agent.
        I had to send in my passport photo to prove who I was despite answering all of the questions correctly, including my security question. It was just very inconvenient and quite unnecessary. However, karma came around shortly after, my boyfriend played his free £5 off from a friend code I sent him, and won £2,200 without depositing a penny. Needless to say he took the money and ran. We both subsequently closed our accounts down. Take that Tombola!

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  36 users said yes.

      3. Josie68

        I've been a member in tombola for a few years now and sick to the teeth with it now . The same winners all the the time all they do is take take take don't know why I still play on it but closing my account now . Don't like sites that are all take . I'm very disappointed that I have to do this but can't afford to loose any more money I know it's gambling and its chance you take but there's no such thing as fair play in tombola . Would not recommend this site to anyone .

        User rating is 1.0 stars
        User rating: 1.0

        tombola username: Josie1968

        Helpful review? Y  37 users said yes.

      4. chubby

        Joined tombola few years back and was dissapointed then, so gave up. Went back tonight after a long break, wished i had not. so boring, every room, game 3tg. your face needs to fit. when i played before you got the same old winners still remember the names, i wont go bk thats for sure.
        best stick to the better bingo sites. tombola money grabbing site

        User rating is 1.0 stars
        User rating: 1.0

        tombola username: oneday0tg

        Helpful review? Y  67 users said yes.

      5. tina123

        Variety of games, but the customer service is terrible. Bordering on childish behaviour and shows disrespect.
        Not really sure what to make of Tombola or its Customer Service.



        User rating is 2.0 stars
        User rating: 2.0

        Helpful review? Y  107 users said yes.

        • kissifur

          I agree Tombola must have recruited the customer service from kindergarten, very childish and to have a representative from your company laughing at you on the phone when trying to ask a very viable question is obnoxious and disrespectful, Tombola I think you need to review how you train or retrain your employees, dreadful and I would think twice before speaking to anyone who is employed by Tombola, dreadful service
      Load more reviews

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Deposit £10, play with £30

18+. New players only. Wagering requirements apply. See site for full T&C.

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