Velvet Bingo

Powered by Cozy Games

About Velvet Bingo

Velvet Bingo opened in November 2013 and operates on Cozy Games software on the Live Bingo Network. 

The site looks classical in nature and has a distinctive retro feel - inspired by 1940's glamour. The strong burgundy and gold colour scheme perfectly matches the image the name brings to mind.

Excellent selection of games as you would expect.

New player offer

£15 freeplay no deposit and 350% first deposit bonus. 

Be sure to include payment card details when you register to qualify for the automatic £15 no deposit bonus. Your first deposit can be as low as £5.

*New players only. Wagering requirements apply. See website for full T&C.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • 80 ball bingo
  • 30 ball bingo
  • Slots
  • Casino games

Velvet Bingo boasts of more than 50 slots, casino and table games - many available to play as mini-games alongside the bingo games.

Withdrawal and wagering

  • Minimum withdrawal: £30
  • Processing time: up to a week
  • Bingo wagering requirement: 4x deposit and bonus
  • Slots wagering requirement: 10x deposit and bonus

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Any no deposit bonus has wagering applied of 8x on bingo and 20x on slots.

One withdrawal every five days and limit of £300 per week.

No withdrawal is permitted before a deposit has been made.
 
Photo id, proof of address and copy of card will be requested.

Help and support

  • Live Help
  • Tel: 020 3608 1305
  • Email: via on site form
  • On site support ticket

Promotions

150% bonuses are available on the second and third deposits made.

Once a member becomes a depositing player at Velvet Bingo it opens that second free bingo room and it also triggers a daily log in bonus.

Players that make at least 1 deposit per week, receive a loyalty reward bonus on the following Tuesday. A loyalty reward bonus is jus their way of thanking players for playing on their site!

All promotions will come with specific terms and conditions so be sure to check at the site before taking part.

Mobile and tablet

Players can take Velvet Bingo with them wherever they go thanks to its mobile bingo capability. It is possible to play all the bingo games and many of the most popular slots, casino and instant games on Apple, Android and tablet devices. Cozy Games were one of the first to deliver a high quality mobile bingo facility.

Company Information

    • Licence
    • UK Gambling Licence
      • Launched
      • November 2013
      • Payment Types
      • Help & Support
        • Live Help
        • Tel: 020 3608 1305
        • Email: via on site form
        • On site support ticket
BingoRank: 4.2 based on 43 reviews
WhichBingo Rating
4.4
Players Rating
3.9

Based on 42 reviews

    Player Reviews (42)


      1. Itsthesecret1


        Do not trust this site. Iv been playing this site for some while admittedly not winning much but was enjoying it, especially when depositing they offer you a bonus each time (how nice, ooorrrr not).
        Now at no point will this bonus ever be winnings!! as the "live chat assistant Alex" said; a bonus is given to allow extra "playing time" (if I wanted to "play" I'd go to the park thanks). I was under the impression it was a gambling site to win money not to pass time!!! So I received £20 bonus (wagering requirements being £300) I met the requirements and had a balance of £250. Guess what it's not real money. Even if I won £2000 off of the bonus they give it will never be withdrawable because it's "fake money" or "free play time" ... account is now closed and I feel robbed. Sticking to real bingo sites like tombola in future!! Avoid at all costs!!!

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: Thesecret1

        Helpful review? Y  2 users said yes.

        •  

          30/05/2017


          Hi there,

          I'm sorry to hear you've had issues. Please drop me an email at abi@velvetbingo.com, and i'll look into this for you.

          Abi
          Velvet Bingo Team
      2. Lukie2013


        Avoid!!!!! Stick with reputable sites such as Jackpotjoy, Sky, etc. Constantly reject withdrawal requests even when meeting wagering requirements. They constantly move the goal posts and change the rules.
        Do not accept any daily bonuses, etc as they also become part of the wagering requirements and it becomes impossible to access any winnings. I can honestly say this is the worst bingo site I have ever been on and I've been on quite a few.


        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: Lukie2013

        Helpful review? Y  5 users said yes.

        •  

          12/04/2017


          Hi Lukie,

          If you're ever unsure on your wagering requirements, go to the withdrawal page - It explains exactly how much you need to wager to withdraw your winnings.

          I'm sorry to hear you're unhappy with your experience. Please contact me on abi@velvetbingo.com and i'll look into this for you.

          Abi xx
          Velvet Bingo

        • Lukie2013


          I did go to the withdrawal page before I tried to withdraw winnings and I had met wagering requirements, yet my withdrawal was still refused. I was then told to spend a further £12 and I would definitely be able to withdraw my winnings.
          So I did this and yet again it was refused. This time I was told I needed to spend a further £49 to access my funds. This was attributed to the fact that I had since accepted daily bonuses of £1.25, £0.50 and £0.75. This is absolute rubbish. I met my wagering requirements on my original deposit, surely any bonuses AFTER meeting requirements should be applied to any NEW winnings.
          So, yet again I needlessly spent another £49 of my winnings and it looks like this time it may finally be accepted AFTER I spent £61 unnecessarily.
          I have never had problems like this with any other sites and I have kept all e-mails and live chat correspondence.
        •  

          03/05/2017


          Hi Lukie,

          Please email me your username, so I can look into this for you.

          Email: abi@velvetbingo.com

          Thanks,
          Abi
        • Lukie2013


          Lukie2013 is my username


      3. Kittykellym888


        Velvet bingo is a fab site love it.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Kittykellym88

        Helpful review? Y  5 users said yes.



        •  

          03/04/2017


          Hi Kittykelly,

          Thanks for your 5* review! :)

          Abi xx
          Velvet Bingo


      4. lovemybbyz


        I enjoy this site and will continue to come back.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: lovemybbyz

        Helpful review? Y  9 users said yes.



        •  

          24/03/2017


          Hey :)

          Thanks for leaving a 5* review!

          Abi xx
          Velvet Bingo


      5. Babybean17


        Definately a smooth experience with velvet bingo. Lovely looking site with good bonuses. Come to velvet and win the money you "RICHLY" deserve.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Babybean17

        Helpful review? Y  7 users said yes.



        •  

          24/03/2017


          Hey Babybean17,

          Nothing is as smooth as Velvet ;)

          Thanks for leaving a review!

          Abi xx
          Velvet Bingo


      Load more reviews
      1. jojomc1


        ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
        I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
        I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
        Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  63 users said yes.

        •  

          17/02/2016


          Hi Jojomc1,

          Sorry that something seems to have gone wrong for you! please can you drop me an email to Abi@VelvetBingo.com and explain what's happened and I'll look into this for you! Don't forget to include your username.

          Thanks!

          Abi xx
        • sweetpea


          Surely if you refuse the bonus any win is yours thats what we are led to believe .


        • WhichBingo Anita


          Site Administrator

          WhichBingo Anita

          Hi sweetpea. This is a slightly different issue, but on Live Bingo Network if you refuse a bonus there is still a 1x wagering requirement - you have to play through your deposit once before being able to withdraw. It's to do with money laundering legislation.
      2. chat1957


        I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
        Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  63 users said yes.

        • Jaguar123


          15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto "cash balance" still 7.50 in "bingo bonus" i would of deposited if i lost all bonus bucks.
          I went on to win a further 120.00 with "cash Balance" and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
          i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!
        •  

          06/10/2015


          Hi chat1957 and Jaguar123, we are really sorry to hear that you have been having problems with withdrawals. We do stress that this is all explained in the terms & conditions and we were not trying to keep your winnings! If you would like to email me at abi@velvetbingo.com I'll be happy to discuss it with you further :)
      3. dazza1967


        Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  62 users said yes.

        •  

          15/03/2017


          Hi Dazza1967,

          I'm Abi, the new site manager at Velvet Bingo.

          I'm sorry to hear you experienced these issues at Velvet Bingo. Please drop me an email on abi@velvetbingo.com and i'll look into this for you.

          I've been working hard to improve the site and make it as great as it can be.

          Abi xx
          Velvet Bingo
      4. bubblegem


        I received a letter promo for Velvet Bingo and foolishly registered. Had a 15.00 new player bonus and had to add card details to validate. Upon doing so i had a pop up saying my card details were registered to another player and there alias! Panicking coz they now had all my details i contacted live help - plz email a copy of the front of your card, im sorry your telling me you want all the numbers and what the card looks like?? No offer to check my card wasnt being used on there site etc,. My card is now cancelled! Not what appeals to me when joining a new bingo being trusted with my money! :(

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  61 users said yes.

      5. bingolover101


        Velvet is my new fave bingo site. I got 3 huge deposit bonuses with my first 3 deposits which was good. I love the prize room on Wednesday as I won a 20.00 voucher and 80.00 bonus in 1 nite! There is always great promos in the week as well. It's easy to use and CMs give out random bonuses, lol. Fishtoons is the best slot, I think.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  60 users said yes.

        •  

          06/10/2015


          Hey Bingolover101, that is brilliant to hear! We're glad you're having such a great time, may the fun continue!


      Load more reviews
      1. Kittykellym888


        Velvet bingo is a fab site love it.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Kittykellym88

        Helpful review? Y  5 users said yes.



        •  

          03/04/2017


          Hi Kittykelly,

          Thanks for your 5* review! :)

          Abi xx
          Velvet Bingo


      2. lovemybbyz


        I enjoy this site and will continue to come back.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: lovemybbyz

        Helpful review? Y  9 users said yes.



        •  

          24/03/2017


          Hey :)

          Thanks for leaving a 5* review!

          Abi xx
          Velvet Bingo


      3. Babybean17


        Definately a smooth experience with velvet bingo. Lovely looking site with good bonuses. Come to velvet and win the money you "RICHLY" deserve.

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Babybean17

        Helpful review? Y  7 users said yes.



        •  

          24/03/2017


          Hey Babybean17,

          Nothing is as smooth as Velvet ;)

          Thanks for leaving a review!

          Abi xx
          Velvet Bingo


      4. Dollybird


        Great bingo site with friendly cm and fab daily bonuses


        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Dollybird2209

        Helpful review? Y  6 users said yes.



        •  

          27/03/2017


          Hi Dollybird,

          Thanks for leaving a review.

          I'm pleased to hear you enjoy your daily freebie from our log-in wheel! :)

          Abi xx
          Velvet Bingo
      5. Brian SinclairT4


        Hi there. I've played on velvet bingo now for a long time and enjoyed every time ive played.
        luv the slot games, plus the bingo if fancy a change. Carnt fault anyone behind the sceens of this site. Velvet second to none. all ways very helpful if you have a question.
        Keep up the great work everybody at velvet bingo. great site you wont be dissapointed. from shakes

        User rating is 5.0 stars
        User rating: 5.0

        Velvet Bingo username: Shakes

        Helpful review? Y  6 users said yes.

        •  

          24/03/2017


          Hi Brian,

          I'm glad you enjoy your time at Velvet Bingo.

          Thanks for leaving a review! :)

          Abi xx
          Velvet Bingo
      Load more reviews
      1. Itsthesecret1


        Do not trust this site. Iv been playing this site for some while admittedly not winning much but was enjoying it, especially when depositing they offer you a bonus each time (how nice, ooorrrr not).
        Now at no point will this bonus ever be winnings!! as the "live chat assistant Alex" said; a bonus is given to allow extra "playing time" (if I wanted to "play" I'd go to the park thanks). I was under the impression it was a gambling site to win money not to pass time!!! So I received £20 bonus (wagering requirements being £300) I met the requirements and had a balance of £250. Guess what it's not real money. Even if I won £2000 off of the bonus they give it will never be withdrawable because it's "fake money" or "free play time" ... account is now closed and I feel robbed. Sticking to real bingo sites like tombola in future!! Avoid at all costs!!!

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: Thesecret1

        Helpful review? Y  2 users said yes.

        •  

          30/05/2017


          Hi there,

          I'm sorry to hear you've had issues. Please drop me an email at abi@velvetbingo.com, and i'll look into this for you.

          Abi
          Velvet Bingo Team
      2. Lukie2013


        Avoid!!!!! Stick with reputable sites such as Jackpotjoy, Sky, etc. Constantly reject withdrawal requests even when meeting wagering requirements. They constantly move the goal posts and change the rules.
        Do not accept any daily bonuses, etc as they also become part of the wagering requirements and it becomes impossible to access any winnings. I can honestly say this is the worst bingo site I have ever been on and I've been on quite a few.


        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: Lukie2013

        Helpful review? Y  5 users said yes.

        •  

          12/04/2017


          Hi Lukie,

          If you're ever unsure on your wagering requirements, go to the withdrawal page - It explains exactly how much you need to wager to withdraw your winnings.

          I'm sorry to hear you're unhappy with your experience. Please contact me on abi@velvetbingo.com and i'll look into this for you.

          Abi xx
          Velvet Bingo

        • Lukie2013


          I did go to the withdrawal page before I tried to withdraw winnings and I had met wagering requirements, yet my withdrawal was still refused. I was then told to spend a further £12 and I would definitely be able to withdraw my winnings.
          So I did this and yet again it was refused. This time I was told I needed to spend a further £49 to access my funds. This was attributed to the fact that I had since accepted daily bonuses of £1.25, £0.50 and £0.75. This is absolute rubbish. I met my wagering requirements on my original deposit, surely any bonuses AFTER meeting requirements should be applied to any NEW winnings.
          So, yet again I needlessly spent another £49 of my winnings and it looks like this time it may finally be accepted AFTER I spent £61 unnecessarily.
          I have never had problems like this with any other sites and I have kept all e-mails and live chat correspondence.
        •  

          03/05/2017


          Hi Lukie,

          Please email me your username, so I can look into this for you.

          Email: abi@velvetbingo.com

          Thanks,
          Abi
        • Lukie2013


          Lukie2013 is my username


      3. What an absolutely joke this site is........
        After finally having a nice win on this site whent to withdraw some money it said I had met all depositing requirements, but had to send proof of id after 4 days of been messed about and sending everything it said because my partner had put some money on for me out of his account he had to send id and a written letter so did all that and now the site says I haven't met requirements and the withdraw page has now all changed saying I haven't. this is after asking every time on live chat if I had and they said yes every time.
        Its ok when you are depositing no problems, but when you want some of your money back its a big fat no and after days of leading you on they just change everything.
        Will be letting all of my friends no who most of them enjoy online bingo to stay well clear of this site and to let all of there friends no aswell.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: robin25

        Helpful review? Y  16 users said yes.

        •  

          09/03/2017


          Hi Scott,

          I'm ever so sorry to hear you experienced some difficulties.

          Please email me your username so i can look into this issue for you. You can reach me on abi@velvetbingo.com.

          Thank you,
          Abi
          Velvet Bingo
      4. jennifer64


        No idea how some even win on this site. Can not win nothing past 30 pence no matter what bet i put on. I have noticed a lot of the sites have changed and i for the love of god can not win a thing...it is not worth gambling on the net no more...your better off going to a real casino...at least you get a night out for your money.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  36 users said yes.

        •  

          09/01/2017


          Hi Jennifer64,
          I'm sorry to hear you're not having the best of luck at the minute.

          I'd just like to confirm that all payouts are completely at random as tested by iTech Labs. For more information on how this is tested, please visit: https://www.velvetbingo.com/content/itech-certification

          Thanks,
          Abi, Velvet Bingo
        • dingo


          thank you for reviews. was going to join but too many negative reviews


      5. John1262


        The site is not the problem, its the Live Bingo Network and Cozy Games, same email address from all the sites and they are all sites are okay till you win. I have been lucky on the sites and enjoying my run of luck.
        My wife had £370 winnings refused and I myself have just had over £900 of winnings refused to be paid out on. Every time you win you have to jump through hoops to get your money,
        Plus I stumbled on some of my accounts have been duplicated, for what reason I don't know, plus when they don't pay you out they say " as per your request you have been self excluded ".
        So beware, I am so angry about the way these sites make you feel, and feel the need to bring this to innocent players looking for entertain attention.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: johng55

        Helpful review? Y  43 users said yes.

        •  

          09/01/2017


          Hi John1262,
          I'm sorry to hear you've had some issues at Velvet Bingo. Please email me on abi@velvetbingo.com, I'd like to look into this for you. Don't forget to include your username.
          Thanks, Abi
      Load more reviews

    Write a review for Velvet Bingo

    Please write at least 5 words

    Your rating: Stars

    Make sure your email is valid to confirm registration.


    OR Login using your Facebook account

    Login with Facebook

    By submitting your review you are giving WhichBingo.co.uk the exclusive right to edit and post your review on this web site (and possibly within other media). Your review will be posted within five to seven business days. Submissions that do not follow our review guidelines will not be posted.


Share this review

£15 no deposit required with exclusive code

18+. New players only. Wagering requirements apply. See site for full T&C.

Play at Velvet Bingo

Pop Envelope3