Fortune Games
3.5 /5
2 /5
Introduction to Fortune Games
Fortune Games is an online casino with an Irish theme that focuses on the lucky four-leaf clover. It’s a large site offering a wide variety of games, from slots and table games, to live dealer games and bingo. This review gives you a summary of what the site has to offer, so you can decide for yourself whether it’s worth joining.
Pros and Cons of Fortune Games
- Extensive games library
- 10 bingo rooms
- Plenty of bonuses to claim
- User-friendly site design
- Live chat isn’t available
- All withdrawals have fees
How Fortune Games Ranks
WhichBingo Rating – 3.5*
| Welcome Offer 3/5 One spin of the Mega Reel Win up to 500 free spins Winnings capped at £250 | Promotions 5/5 Tournaments Wheel Spins Free Bingo | Payment Methods 4/5 Good selection Debit Cards Pay by Phone PayPal Neteller Skrill | Game Selection 5/5 10 Bingo Rooms 2,500+ slots Live Dealer Games Scratchcards |
| Withdrawals 2/5 £2.50 for all withdrawals Up to 72 hours for processing | Wagering 2/5 65x bonus money or winnings Timeframe not clear | Mobile Play 4/5 No mobile app Fully Responsive Smooth navigation |
| Safeplay Tools 4/5 Self-Exclusion Take a Break Reality Check Deposit Limits | Customer Support 3/5 Live Chat: N/A E-mail: support@jumpmangaming.com FAQ | Navigation 3/5 Not a lot of choices in tabs Favourites option Can’t browse by provider |
Bonuses and Promotions at Fortune Games
Welcome Bonus
Join Fortune Games and you could win up to 500 free spins to use on the 9 Pots of Gold slot from Red Tiger Gaming. To claim this offer, you have to join Fortune Games and create a new account. Once this is set up, deposit £10 or more and you’ll earn one spin of the Mega Reel. This is a bonus wheel split into numerous segments, each offering a prize. The prizes vary from free spins on select slots to Amazon vouchers.
Before you can cash out your winnings from the free spins, you need to satisfy the wagering requirements. To do this, play through your winnings 65x. Also, there’s a cap on how much you can win. This is equal to your total lifetime deposits at Fortune Games, up to £250.
There’s also a separate welcome bonus you can claim if you enter the promo code FORTUNE2K when making your first deposit. This lets you spin a different wheel where you can win various prizes, including match bonuses (100% to 1,000%). There’s also a chance you might not win anything at all. The basic terms and conditions are the same as the main welcome bonus.
*18+. New players only, £10 min fund, Free spins won via mega reel, 65x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), Bonus T&C apply. Please gamble responsibly. Gambleaware.org #AD
Other Promotions, Bonuses and Perks
Players at Fortune Games can earn trophies by completing specific tasks such as making deposits and playing certain games. The more trophies you earn, the higher your level will be and the bonuses you’ll earn.
Fortune Games also has quite a few promotional offers. Some of these are limited-time offers, whereas others are ongoing. Examples of the casino’s promotions include Fortune Fridays, which basically repeats the welcome bonus, and the Rewards Reel that gives you two chances a day to win prizes. There are also extra opportunities to win free spins and claim vouchers.
Fortune Games – Play Over 2,500 Games from Top Providers
Game Selection at Fortune Games
At Fortune Games, you’ll find a large number of slots along with table games, live dealer games and scratchcards. Rounding off the collection are 10 bingo rooms.
Bingo Games
| Bingo Software platform: | Pragmatic Play |
| Bingo Variants: | 90-, 80-, 75- and 30-ball bingo |
| No of Bingo Rooms: | 10 |
For a site that’s mostly an online casino, Fortune Games has a pretty good collection of bingo games. There are 10 rooms in total and they come in a range of themes; to give some examples, there’s Super Heavy Weight Jackpot, Bingo Blast, Boombox and Animingo. Four types of bingo are available – 90-, 80-, 75- and 30-ball bingo – and the prices of tickets vary a lot, giving budget players and those with more money to spend the chance to play.
Slots & Casino Games
| Game Software Providers: | Play’n GO, Red Tiger Gaming, Tom Horn Gaming, Pragmatic Play, Microgaming, Yggdrasil, NetEnt, Rabcat, Just for the Win, ELK Studios, Playtech, Thunderkick, Big Time Gaming, Realistic Games, NextGen Gaming and a few dozen more |
| Number of Slot Games: | 2,500+ |
| Type of Slot Games: | Classic slots, video slots, progressive jackpots, Megaways |
| Type of casino games: | Table games, live dealer games, scratchcards |
At Fortune Games, you’ll find a broad library of games available to play. The casino’s line-up is mostly made up of slots, with around 2,500 of them listed. Along with slots, you can play table games such as blackjack, baccarat and roulette, plus live dealer games and scratchcards. Some of the many slots waiting to be played at Fortune Games include Rainbow Riches, Max Megaways, Country Farming and Finn and the Candy Spin.
Should I Play at Fortune Games
Fortune Games does have some good points, namely its large and broad games library, its user-friendly site design and its many promotional offers. Having said that, you have to bear certain things in mind before deciding to sign up. These are the lack of live chat, the potentially slow withdrawals, the fees for every withdrawal and the high wagering requirements.
There are other casinos that are more suitable and convenient for players. I’d still suggest checking out Fortune Games if the games and promotions look appealing to you. Just make sure you understand all the negative points before joining; also, it would be sensible to read through the terms and conditions in full.
We want your Fortune Games review
We’d love to hear what you have to say about Fortune Games. If you’ve played at the casino recently, let us know about your experience. Your comments will help other players make their minds up about the site.
Fortune Games Payment Methods
Instant Deposits with Plenty of Options
Deposits
| Deposit Method | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| Visa | £10 | Instant | None |
| Mastercard | £10 | Instant | None |
| Pay by Mobile | £5 | Instant | £2.50 for deposits of £5, £10 and £20 |
| PayPal | £10 | Instant | None |
| Paysafecard | £5 | Instant | None |
| Skrill | £10 | Instant | None |
| Skrill 1-Tap | £10 | Instant | None |
| Neteller | £10 | Instant | None |
Withdrawals
| Withdrawal Method | Minimum Withdrawal | Processing Time | Fee |
|---|---|---|---|
| Visa | £10 | 72 hours | £2.50 |
| Mastercard | £10 | 72 hours | £2.50 |
| Paypal | £10 | 72 hours | £2.50 |
| Skrill | £10 | 72 hours | £2.50 |
| Neteller | £10 | 72 hours | £2.50 |
Making withdrawals at Fortune Games is easy enough. When you’re logged in, head to the cashier section and find the withdraw button. Click it, choose a payment method and enter the necessary details, along with the withdrawal amount. While the process is straightforward, there are some key disadvantages: the £2.50 charge for every withdrawal, and the fact that processing times aren’t the fastest.
Fortune Games Experience
Registration Process
Becoming the newest member of Fortune Games is straightforward. It takes no time at all to become a member. Once your account is up and running, you can deposit money and play games without having to upload any documents.
ID required for signing up or withdrawals
At Fortune Games, you may have to supply identification documents before being allowed to withdraw. Usually, the casino should be able to verify your identity using the details you provide in the registration. If it can’t do this, it will ask you to supply copies of certain documents to confirm you are who you claim to be. Below is a summary of how to join the site and become a verified user.
- Head to the Fortune Games site
- Click the ‘Join Now’ button
- Fill out the three-part registration form
- When your account is set up, head to ‘Account’
- Click ‘Account Details’ to find out what documents the casino needs
- You could be asked for your driving licence, passport or utility bill
The Fortune Games FAQ section has more information about the verification process.
Customer Service at Fortune Games
Fortune Games is lacking in the customer service area. This is because the casino doesn’t offer live chat, which is the most convenient contact method; nearly all other online casino sites have a live chat feature. Below are summaries of the two ways you can get help.
- Email form. To send an email, click the ‘Support’ button you’ll see in the bottom right-hand corner. Fill in the details along with your question or comment and click ‘Send’. It can take up to 72 hours for a reply to come, but most of the time, you should hear back much sooner.
- FAQ. Before sending an email, you should check the FAQs. It has around two dozen common questions listed with their answers.
The lack of a live chat feature and the potentially long email response times make Fortune Games’ customer service quite disappointing.
Fortune Games on Social Media
Fortune Games has a Facebook page which doesn’t get updated that often. Most of the posts are various memes and quotes that don’t have anything to do with online casino games.
Trust, Security and Fairness at Fortune Games
Fortune Games ticks all the boxes to do with trust, security and fairness. The casino has a licence from the UK Gambling Commission, so you can rest assured that everything here is above board. To obtain and keep its licence, it has to meet very high standards and pass all sorts of checks.
Like many other casino sites, Fortune Games uses SSL (Secure Sockets Layer) encryption to ensure everyone’s data and transactions are fully protected. To ensure the games are always fair, Fortune Games uses a random number generator that gives everyone the same chance of winning.
There’s a page on responsible gambling that summarises what the site does to protect players from the harms of gambling and prevent problems from developing. The page has links to some prominent gambling addiction charities; these include Gambling Therapy, Gamblers Anonymous and Gamcare.
Safeplay Tools Available at Fortune Games
- Deposit Limits. The casino has daily, weekly and monthly deposits you can set up; once you’ve got one in place, you have to wait 24 hours before removing it.
- Take a Break. With this, you can exclude yourself from the casino for 24 hours, a week, a month or any amount of time up to six weeks.
- Self-Exclusion. Choose self-exclusion and you’ll be blocked from Fortune Games for at least six months.
- Reality Check. This lets you know how long you’ve spent at Fortune Games.
It’s a good idea to use at least one type of Safe Play tool when gambling online for real money. Even if you’re not a problem gambler, tools like these can help stop problems happening.
Website Design and Navigation
Fortune Games has an Irish theme and uses green as its main colour, with four-leaf clovers featuring predominantly throughout the site. The design looks decent enough, though it would be great to see other things to do with the Irish theme; leprechauns, rainbows and horseshoes, for example.
In terms of navigation, players shouldn’t have any issues finding their way around and locating things. Though the casino has a large number of games, its layout is simple and there’s not too much clutter.
If you want to access Fortune Games on your mobile device, there’s a browser-based mobile site. It’s fully responsive and has a mobile-friendly design and layout, making it easy for players to enjoy their favourite games while on the go.
Fortune Games FAQ
What are the casino’s deposit and withdrawal times?
Deposits should reach your account instantly; in some cases, there may be a short delay. It takes the casino up to 72 hours to process withdrawal requests.
How do I reach customer service?
Fortune Games doesn’t have a live chat feature. The only way to speak to a customer service member is to fill out an email form; replies may not be quick.
What Safe Play tools does Fortune Games have?
There are several useful Safe Play tools that players can use to help prevent gambling addiction. These include limits on deposits, reality checks and self-exclusion.
Is mobile play available?
Yes, it is. You can play at Fortune Games on your phone by loading the casino’s mobile-friendly site. This is a browser-based site that should run smoothly on both mobiles and tablets.
Does Fortune Games have bingo?
Yes, there is bingo available at Fortune Games. The casino has 10 bingo rooms offering a total of four versions of the game.
Are there any live dealer games?
Yes, you’ll find some live dealer games at Fortune Games. Try your luck on live versions of blackjack, roulette and baccarat, along with some live game shows.
Author
James is a freelance writer who’s been specialising in iGaming for over six years. He’s particularly passionate about the gaming side of things, especially slots with lots of features. Over the years, he’s written over a thousand slot reviews and many hundreds of casino reviews. Outside of work, he enjoys hill walking and gaming.
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