Gala Spins Review

Bonuses and Promotions at Gala Spins

Welcome Offer

Gala Spins spins new players right round with a strong offer that includes a £20 slots bonus and 30 free spins on specific Starburst game, (this may change from time to time to a different specified game). You need to  deposit and spend £10 on any slot game within seven days of registering. No opt-in or promo code required. 

The slots bonus must also be claimed within seven days of becoming available and you must wager 40x the bonus amount. The free spins on Starburst are valued at 10p each and must be used also within seven days of being credited to the player’s account. These free spins have no wagering requirement on the winnings.

Some payment methods are excluded from the offer and looks like only debit card deposits qualify.

*18+. New customers only. Min deposit & spend £10 to get £20 bonus (40x wagering, selected games). 30 Free Spins (value £0.10 each, selected games). Bonus & Free Spins valid for 7 days. Payment restrictions & T&Cs apply. Please gamble responsibly. Begambleaware.org #AD

Other Promotions and Perks

Other attractions that can be found on the My Rewards tab include the daily wheel prize that awards free spins or cash (up to £10) if you deposit & spend £10 that day on any slot. Or the Drops & Wins (Winter Edition) promotion that gives you the chance to win thousands of prizes on games through daily prize drops and weekly tournaments.

Finally, the daily 10K Slots Tournaments where you can win a share of 10,000 Free Spins by collecting points while spinning your way to a top position.

User Experience – Good Range of Payment Options at Gala Spins

Registration Process

It’s a slightly longer process than other sites because you need to verify your account to complete registration. 

1. Click ‘Join Now’
2. Go through the steps filling in your name, DOB, address etc
3. Decide how you’d like Gala Spins to keep in touch with promotions
4. Accept the Fund Protection Policy (explains that customer funds are held in a separate account)
5. Click ‘Submit’

ID required for signing up or withdrawals

As per Gambling Commission regulations, Gala Spins must verify your identity (Know Your Customer KYC process.) Once this process is finalised (which can take up to 24 hours), your account will be complete and you can deposit and start playing.

• Upload a copy of your Driving Licence, valid passport (photo page only) or ID card (front and back)

And one of the following for Proof of Address:

• Bank/Savings account Statement (issued in the last 3 months)
• Utility bill – i.e. water, gas, electric (issued in the last 3 months)
• Alternatively, Council Tax bill (issued in the last 12 months), HMRC tax notification (issued in the last 12 months), Tenancy Agreement (issued in the last 12 months), or Mortgage or home loan statement will be accepted.

You can also upload them via the Gala Spins app or via email to [email protected]. 

Website Design and Navigation

• The site has been designed to feel bright and lively and intuitive to navigate.
• Optimised for tablet and mobile and tablet, though the T&Cs, which are small on desktop anyway, appear teeny tiny on mobile. There’s a Gala Spins app for both OSs.

Game Selection at Gala Spins

Gala Spins is generous with its offerings, hosting 1000s of games, from multiple providers. To help players narrow down choice, Gala Spins has strong categorisation. Look out for Game of the Week slots, 42 instant game Slingo options (for anyone looking to scratch a bingo itch), plus live slots, live casino, and hundreds more.

Slots & Casino Games

You’ll spot hundreds of popular titles, many of which are included in the Drops & Win promotion. From the treasured and classic Eyecon games to 28 Megaways options (over 100,000 ways to win playing them), and online scratchcards like Viking Riches Instant Win and Ted Big Money scratchcard which are exclusive to Gala Spins.

It’s a site that goes big on the live dealer experience – check out Deal or No Deal Live, Who Wants To Be A Millionaire Video Poker, or Live Roulette if you’re after some casino.

Gala Spins Payment Options – Low Withdrawals & Deposit

We appreciate Galas Spin’s fee-free, low £5 minimum withdrawal amount. PayPal is the only deposit method that requires minimum £10 deposit, the rest are min £5. Note that you can only use Google Pay to deposit, not withdraw. Conversely, you can use Visa/Mastercard FastFunds, a Bank Transfer or Instant Bank Payment to withdraw, but not deposit. Withdrawal times are similar to other sites.

Deposits

Click the green Deposit box in the top right corner of your screen to make a deposit and set your deposit limits (options are daily, weekly, monthly, or none).

Withdrawals

You can contact customer services for withdrawal requests below £5.

Customer Service at Gala Spins 

Gala Spins suggests it’s quicker to contact via social media – average five minute response time. On live chat, I got past CHIP the bot and spoke to customer support within minutes. You can also use live chat on the website or communicate via email. FAQs are extremely extensive.

• Live Chat
• Email – contact form on site
• FAQs

Access the email section by clicking on any article in the Help & Contact section of the site. At the bottom click yes on ‘Do you need any more help?’.

• Message on Facebook – https://www.facebook.com/GalaSpins/
• Message on X – https://twitter.com/GalaSpins
• Message on Instagram – https://www.instagram.com/galaspins/

Gala Spins on Social Media

• Facebook – https://www.facebook.com/GalaSpins/
• X – https://twitter.com/GalaSpins
• Instagram – https://www.instagram.com/galaspins/

Posts are sparse with little to no engagement across all channels. That’s the way it’s going for bingo sites atm, it seems. Posts promote safer gambling more than strengthening a community. 

Trust, Security and Fairness at Gala Spins

Well-known brands come under intense scrutiny for secure and fair online gaming. Gala Spins is operated by LC International Limited who’re regulated by the Gambling Commission (account number 54743.) All its games are supplied by companies who’re also licensed and regulated. The software on the site is tested for fair game outcomes and like other sites, uses a certified Random Number Generator (RNG). More information on this is on the website, in great detail.

Gala Spins promotes Sources of Help to protect players, including links to GamStop, TalkBanStop, GamCare, Take Time to Think, Gambling Therapy, and more. It has a safer gambling strategy ‘Changing for the Bettor’ – “We are putting customers at the heart of our business by ensuring they are protected from harm while enjoying their regular flutter.”

Safety Tools Available at Gala Spins

• Deposit Limits 
• Budget Calculator
• Self-assessment tool
• Max stake limit
• Deposit Curfew
• Reality Check
• Play Breaks
• Time Out
• Self-Exclusion
• Track Your Activity

Gala Spin’s Safe Gambling Portal section is extensive, with many opportunities to help you learn more and take steps towards safer gambling behaviour. Like Gala Spins, Which Bingo believe player safety is paramount, so please practise at least one of the above.