Star Wins Casino Review

Our score How we rate
3.5 3.5 /5
User rating Based on 2 reviews
star 1 /5
Bingo Games Excellent Slots Live Casino Games
Spin to Win Up to £6,000 Welcome Bonus

*18+ only. New Players only. 1st, 2nd and 3rd ever deposit: spin multiplier wheel and win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all three offers, 65x Bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250) and full T&Cs apply Please play responsibly. Gambleaware.org. #AD.

  • check
    500+ slot games plus table games
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    Many promotional bonuses and giveaway offers
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    Extensive live casino variety
Launched 2020
License UK Gambling Commission
Live Chat: N/A
Phone Number: N/A
Support Email: [email protected]
FAQ Section: Yes
Payments methods
Visa Debit Mastercard Debit PaysafeCard Logo payment Pay by Mobile Phone payment Paypal payment method skrill payment Neteller payment
Game Manufacturers
Microgaming SG Digital NetEnt Software Eyecon Software Pragmatic Play Blueprint Gaming 1x2 Gaming Software Provider Big Time Gaming elk-studios G.Games Genii Greentube Hacksaw Gaming +14 High 5 Games Inspired Entertainment Markor Technology (Nektan) NextGen Gaming Novomatic Playson Playtech Quickspin Red Tiger Gaming Relax Gaming Skywind Group Slingo Wazdan Yggdrasil Gaming
Spin to Win Up to £6,000 Welcome Bonus
Play

*18+ only. New Players only. 1st, 2nd and 3rd ever deposit: spin multiplier wheel and win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all three offers, 65x Bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250) and full T&Cs apply Please play responsibly. Gambleaware.org. #AD.

Spin to Win Up to £6,000 Welcome Bonus

*18+ only. New Players only. 1st, 2nd and 3rd ever deposit: spin multiplier wheel and win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all three offers, 65x Bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250) and full T&Cs apply Please play responsibly. Gambleaware.org. #AD.

Updated May 15, 2024

A Quick Look at Star Wins

Operated by Jumpman Gaming, the Star Wins online casino comes from a reputable operator. They are licenced and regulated by the Gambling Commission in the UK and offer honest gaming.

Star Wins offers a complete online casino experience, from slots and big jackpots to traditional table games like Roulette and Blackjack. There are also different bingo rooms and instant win scratchers.

The design of the Star Wins casino site is appealing and looks good on a computer or through a mobile browser. As you might expect given the name and the colours used on the site, it is part of the Star newspaper group. They also have a community to follow on social media, plus convenient payment methods.


This site earns a WhichBingo 3.5* Rating – heres how:

  • Offers/Promotions/Wagering: Triple welcome bonus, ongoing promotions, but wagering high and a bit complicated
  • Fast Payments/Withdrawals: Instant deposits, but slower on withdrawals and there is a fee for withdrawals too.
  • Good Game Selection & Navigation: Leading software provider titles and hundreds of slots and casino games, all easy to get to.
  • Quality of Mobile Play: User-friendly on mobile
  • Customer Service: Email support only

  • Licence Details: Star Wins is regulated and licensed by the UK Gambling Commission.
  • Date Opened: 2020
  • UK Licence Holder Name: Jumpman Gaming Limited
  • UK Licence Number: 39175
pros
  • High-quality live dealer streaming
  • Many games from leading software providers
  • Variety of Bingo styles and rooms
cons
  • Limited Customer support channels
  • Fees for withdrawals and longer wait times

Bonuses & Promotions

The Star Wins Welcome Offer

  • 1st Deposit:  Spin to Win Up to £6,000 Welcome Bonus
  • Minimum Deposit: £10
  • Promo Code: N/A
  • Wagering Requirement: 65x and full terms

The Star Wins Welcome bonus is a triple package of rewards totalling up to £6,000. On your first three deposits on the account, you will receive a free spin of a Multiplier Wheel. Each spin allows you to win up to 10x the deposit amount.

There is a maximum bonus possible of £2,000 per deposit, while the minimum qualifying deposit is £10. Any bonuses are credited as bonus funds, subject to 65x wagering requirements before cashing out.

The Star Wins slot site welcome bonus is quite a unique offer. It is straightforward to claim as it’s linked to regular deposits. However, the wagering requirements are a little steep, especially for larger deposit amounts. 

*18+ only. New Players only. 1st, 2nd and 3rd ever deposit: spin multiplier wheel and win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all three offers, 65x Bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250) full T&Cs apply . Please play responsibly. Gambleaware.org. #AD.

Ongoing Offers and Promotions

Players at Star Wins UK also get access to other types of promotions. Punters will see the promotions spread nicely across the different areas of casino play, from dedicated Slingo, Scratchcards and Slots Free Spin bonuses to cash prize giveaways.

Games & Software At Star Wins

With more than 500 slots available, the Star Wins slots site portfolio is excellent. Players can explore everything from simple classic-style fruit machines to progressive jackpots on video slots. 

Site Platform:Jumpman Gaming
Game Software providers:Microgaming, Scientific Games, NetEnt, Eyecon,
Pragmatic Play, Blueprint Gaming
Number of Slot games:500+
Type of slot games:Jackpots, Video Slots, Classics, Megaways
Number of Casino Games:3+
Type of casino games:Roulette, Blackjack, Live Dealer, Baccarat, Game Shows
Bingo Games:Yes

Slot Games

It is easy to spot popular online casino titles at Star Wins because they have a lot of games from major software developers. This adds tremendous quality to the slot experience. The Pragmatic Play Big Bass titles rank among some of the most popular.

Blueprint Gaming’s Eye Of Horus is another highlight, while their range of Fishin’ Frenzy titles is also on the Star Wins casino. The popular NetEnt games Starburst, Dead or Alive, and Gonzo’s Quest can be experienced, as well as the range of Fluffy Favourites and Temple Of Iris titles from Eyecon.

Casino Games

Table games come as RNG features or live dealer games on the Star Wins casino site. The latter area is highly impressive, although it only covers Blackjack and Roulette.

The variations of those casino classics are superb, from city-based play to Sports Arena and live XL Roulette. There are themed titles like Vinnie Jones Blackjack and Roulette, plus Vegas-style playing options. Baccarat tables are also available.

What Jackpots are available at Star Wins?

Jackpot slots are readily available at Star Wins. Again we see familiar titles from Eyecon’s Fluffy Favourites series here. Different types of jackpot play are available, including regular jackpots, progressives and Super Jackpots. 

Bingo Games

Different rooms with various playing options can be enjoyed at the Star Wins bingo site. Everything from quick Zoom Room to heavyweight jackpots on standard 90-ball bingo are available. 

Bingo Software provider:Pragmatic Play
No of Bingo Variants:90-ball, 80-ball, 75-ball,
No of Bingo Rooms:12

Other Games

Beyond the Hot Slots, Bingo and Table Games, there is further gaming variety on the Star Wins site. There’s a dedicated scratchcards section for instant wins, plus some video keno and Sic Bo. The likes of Monopoly-themed and Deal or No Deal games offer further options.

How to Deposit & Cash Out

Star Wins only accepts GBP deposits, and customers can add up to three payment methods to an account. There is a £10 minimum on most of their deposit methods, including Pay by Mobile.

Depositing

Find the Deposit link under Banking in your profile on the Star Wins slot site. Then choose the preferred method of payment and enter the qualifying amount. Payment methods will be saved for future use, and transactions will be encrypted for security. 

Deposit MethodMinimum DepositProcessing TimeFee
Debit Card£10Instant0
Paysafecard£10Instant0
Pay By Mobile£10InstantDeposits of £5, £10 and £20
via Pay by Mobile incur a £2.50
transaction fee
PayPal£10Instant0
Skrill£10Instant0
Neteller£10Instant0

Cashing out

Requesting a withdrawal is easy through account management. Note that all transactions are subject to a £2.50 fee. After a request is made, it will be put into a 72-hour pending period for a security check before being released and then could take 1-3 working days.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Debit Card£101-3 Business Days£2.50
PayPal£10Up to 72 hours£2.50
Skrill£10Up to 72 hours£2.50
Neteller£10Up to 72 hours£2.50

How do I upload my ID to Star Wins?

Uploading proof of ID and Address is required to verify your Star Wins UK account. This is standard practice at licensed online casinos, and nothing to worry about. Look under your account’s ‘Verification Status’ to see where you are. Verification can take up to three days, so it’s worth doing this as soon as possible to prevent withdrawal delays. Pictures of documents can be uploaded on the website in JPG, PNG or PDF format.

  • ID Verification: Driving licence or passport
  • Address Verification: Utility bill or recent bank statement
  • Proof of Payment Method: Photo of a registered card showing name and last four digits (other numbers blocked out)

The process is secure and further proof of funds may be required to ensure that payments are returned to the correct person.

Banking is straightforward under ‘My Account’ and the ‘Cashier’ button. However, the withdrawal fees are not ideal, and expanded coverage for e-wallet options would have been preferred.

Community and Customer Service 

The next part of this Star Wins review focuses on customer service and what aspects of the community they have. 

Community

To keep up to date with the latest happenings at Star Wins casino, you can follow them on Facebook, allowing you to see other community members and reach out to the operator. However, while the page was once very active, it has now not been used for some time. Live dealer games have chat features available. 

Customer Service

The customer service on the Star Wins site does feel a little bit limited. There’s no phone or live chat support. The main point of contact is through their support email address, meaning support can be slower. As a positive, there is a helpful FAQ section, which does offer a lot of insight into common areas like deposits and bonuses

Star Wins on Mobile

The Star Wins mobile site feels lightweight and fast. There is no Star Wins app to download but you can access your account through your preferred mobile browser. Importantly, live dealer games run very smoothly, and features like chat are easy to use. The graphics and colours of the slots look fantastic, and while there’s not much difference between the Star Wins mobile and regular site play, the former brings a lot more added convenience, however.

Should I Play at Star Wins

We would like to have seen more substantial customer support, and the welcome bonus is a little out of reach with its wagering requirements, but overall, Star Wins offers an excellent platform

Quality slot play from Microgaming, Scientific Games, NetEnt, Eyecon, and Pragmatic Play is always a great thing to see.

As for jackpots and features like Megaways, that’s another considerable strength of the Star Wins casino site that hits the mark. Really whatever your style of slot play is, you should be covered by their extensive library. 

The addition of bingo, plus an excellent range of Roulette and Blackjack, builds on the experience. We would recommend giving Star Wins UK a spin based on their variety of gameplay.

Star Wins FAQ

What are the deposit options at StarWins?

Payments to a StarWins account can be made by Debit Card, Pay By Mobile, Paysafecard, and selected e-wallets. 

How long before I get my money from a withdrawal?

After the initial 72-hour pending period, expect withdrawals to be completed within 1-3 working days. 

Do Star Wins have Safe Gambling Tools?

Yes, many can be set by the individual user, like deposit and bet limits.

Is Star Wins legit?

They are a safe platform for UK players, regulated and licensed by the Gambling Commission.

Better change
Sam Jarvis Author

Author

Sam Jarvis

Sam is passionate about all things bingo and has more than 10 years’ experience of writing about the game in its online and land-based forms, as well as casino, sports betting and gaming. When he’s not testing and reviewing the latest online bingo sites, Sam stays abreast of developments in the industry through his extensive network of contacts around the world.

User Reviews

1/5
Based on 2 reviews
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(2)
Ahar
April 3rd, 2023, 20:02
User rating:
Even though I am verified as they confirm on email there is a message coming up saying they need to do routine checks, completely ridiculous and seemingly a device to keep hold of my money. They have confirmed my verification via email. There is no phone number or even live chat.
Jack
September 11th, 2023, 17:29
Did you ever get your money?
Beckie
March 16th, 2022, 21:46
User rating:
I won £800 in one go back in Oct last year, due to the website freezing I never got my winnings I have been emailing and got no where. I would like what I'm owed. Even sent screen shots of when the froze still got no where.