Responsible Gambling

It is important to WhichBingo that all our visitors are aware of the potential risks in regards to gambling and that they know how to spot the warning signs of any potential gambling problem. 

In this section you will find some of the warning signs as well as useful links to tools and organisations that can help you if you are experiencing any problems related to your online gambling activity.

If you're worried about your gambling or a friend's please visit begambleaware.org.

Signs to look out for

Is your gambling causing problems for you or others around you? The following signs may indicate a problem:

  • Spending more money and time on gambling than you can afford.
  • Finding it hard to manage or stop your gambling.
  • Having arguments with family or friends about money and gambling.
  • Losing interest in usual activities or hobbies like going out with friends or spending time with family.
  • Always thinking or talking about gambling.
  • Lying about gambling or hiding it from other people.
  • Chasing losses or gambling to get out of financial trouble.
  • Gambling until all your money is gone.
  • Borrowing money, selling possessions or not paying bulls in order to pay for gambling.
  • Needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz.
  • Neglecting work, family, personal needs or household responsibilities because of gambling.
  • Feeling anxious, worried, guilty, depressed or irritable.

Remember, problem gambling behaviour is often hidden. It can be difficult to know if someone has a problem with gambling. It can also be difficult to detect because many people who gamble do not show their feelings and may lie or get angry if questioned about their behaviour.

How to stay in control

  • Set deposit limits - Every operator is required by the UK Gambling Commission's Licensing Code of Practice to provide players with controls over their spending which include the ability to set deposit limits. Once you set a limit, you will be unable to deposit more than the amount you set for a specific period of time.
  • Self-exclusion - Again, every operator is required to provide players with the ability to self-exclude themselves, either temporarily or permanently from any gambling website. Generally this will only exclude you from that individual website, although if it is part of a wider network of sites you may find yourself excluded from all on that particular network. In Spring 2018 a new national self-exclusion system called GAMSTOP will be launching that will allow players to self-exclude from every UK licensed gambling site in one go, but at the time of writing this system is not yet live.

Where to find help

  • BeGambleAware - This site you will find advertised everywhere as the main source for help and support for a variety of problem gambling issues. 
  • GamCare - GamCare operates the National Gambling Helpline and offers free and confidential support, information and advice on problem gambling either via telephone, online or text. GamCare also offers free face-to-face and online counselling for those affected by a gambling problem either directly or via its network of treatment providers across Britain.
  • Gordon Moody Association - The Gordon Moody Association provides advice, education and high-quality therapeutic support to problem gamblers and those affected by problem gambling through residential, online and outreach services.
  • National Problem Gambling Clinic - The Central and Northwest London NHS Foundation Trust (CNWL) operates the National Problem Gambling Clinic located in Soho, London, to provide free and confidential treatment services to gamblers and others adversely affected by gambling.
  • Big Deal - Offers information, advice and support to young people impacted by problem gambling. They also provide information and resources to parents and professionals to increase awareness about the issue.
  • Gamblers Anonymous - A group of men and women who have joined together to tackle their own gambling problem and help others do the same. Use their website to find a group in your local area.

Protecting minors

It is illegal for anyone under the age of 18 to gamble and all operators will have processes in place to age verify. It is also against the UK Gambling Commission's License Code of Practice for operators to market their products in a way that could be of particular appeal to those under the age of 18.

WhichBingo takes these requirements very seriously, which as stated in our Compliance Policy, we avoid using graphics, characters or games that may be deemed as appealing to under 18s. We also age restrict our content where possible, such as videos produced and shared via our Facebook and YouTube channel.

There are tools at hand for parents who wish to go further and restrict access to gambling sites on their children's computers and other online devices. We advise at first contacting your internet provider to see what settings they can place and which tools they recommend for your devices.