New Spins Review

Our score How we rate
4.0 4.0 /5
User rating Based on 9 reviews
star 1.3 /5
A Solid Selection Of Games

*18+. Please play responsibly. Begambleaware.org. #AD

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    Great selection of slots and games
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    Collect trophies to win more spins
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    All instant play and mobile ready
Launched 2020
License UK, Alderney
Live chat N/A
Phone N/A
Support Email support@newspins.co.uk
FAQ section
Payments methods
Maestro payment Mastercard Debit Pay by Mobile Phone payment Paypal payment method PaysafeCard Logo payment Visa Debit
Game Manufacturers
Barcrest Eyecon Software Jumpman Gaming Microgaming NetEnt Software NextGen Gaming Playtech Pragmatic Play Scientific Games
A Solid Selection Of Games
Play

*18+. Please play responsibly. Begambleaware.org. #AD

A Solid Selection Of Games

*18+. Please play responsibly. Begambleaware.org. #AD

Updated January 17, 2024

A Quick Look at New Spins

New Spins is a new slots and casino site, sitting on the Jumpman Gaming platform. The selection of games is solid, with over 800 slots, a handful of casino games and live dealers, along with a few bingo games, provided by Pragmatic Play. Promotions with free spins are frequent. However, there are a few things that could be improved. We found the cashout timeframe to be slower than average, and the lack of support via Live Chat is also disappointing. Get the full details from WhichBingo in this New Spins review.

Date Opened: 2020

UK Licence Holder Name: Jumpman Gaming

UK Licence Number: 39175

Games & Software at New Spins

Site PlatformJumpman
Game Software ProvidersNetEnt, Microgaming, Playtech, Pragmatic Play, Reel Time Gaming, Barcrest, Slingo
Type of casino gamesSlots, Jackpots, Slingo, Instant Bingo, Table Games, Live Casino
Number of Slot Games800+
Type of Slot GamesVideo Slots, Classic Slots, Megaways, Progressive Jackpots
Number of Casino games32+
Type of casino gamesBlackjack, Roulette, Live dealer games
Bingo gamesyes

Slot Games

Slots are more than plentiful at New Spins. There’s just about every theme under the sun here. The Rainbow Riches collection is all here, including the original slot as well as Rainbow Riches Megaways, Pick ‘n Mix, Cluster Magic as well as Slingo. There is also Fishin Frenzy if you’re looking for blue seas and a 2,000x payout. We’re also a big fan of Buffalo Blitz. It doesn’t have the fanciest graphics, but this Playtech slot does have a max payout of 10,000x your bet. If cute graphics are not high on your priority list and you’re looking for a bit of a thrill, then this high variance slot may just be what you are looking for. Of course, you can always kick back with a few rounds of Starburst too!

 Casino Games

New Spins has Blackjack and Roulette games that can be played as both live dealer games and as software-based games. It’s not the largest selection we’ve seen, but for a casual player, it’s more than enough. The live games are powered by Pragmatic Play and include Speed Roulette, Auto Roulette and several tables of Blackjack. The computer-based Blackjack games include European Multi-hand, Atlantic City, as well as Classic Blackjack. For Roulette, there’s American and European Roulette, as well as 20p Roulette.

 Bingo Games

  • Bingo Software provider: Pragmatic Play
  • Bingo Variants:  90 ball, 80 ball, 75 ball, Bingo MIllions
  • No of Bingo Rooms: 10

In addition to Bingo Millions instant bingo, there are also several bingo rooms at New Spins, powered by Pragmatic Play and offering 90 ball, 80 ball and 75 ball games. These aren’t very busy much of the time and won’t make the grade if you’re looking for a traditional busy bingo room experience. However, their bingo jackpot games like Super Heavy Weight and £4k Fab Fridays do draw in quite a crowd with their prizes!

What Jackpots are available at New Spins Casino?

The stash of 30 odd jackpot slots at New Spins mostly come from Eyecon. That means you’ll have jackpots like Fluffy Favourites Fairground, Shaman’s Dream, Beat the Bobbies and Sugar Train.

Other Games

Other than all the slots, bingo, table games and live dealers, you will also find a collection of Slingo games at New Spins, including games such as Slingo Berserk and Slingo Fortunes. We didn’t see any scratch cards while we were there though. 

How to Deposit & Cash Out

Depositing

There aren’t a lot of choices for depositing into New Spins. Nonetheless, UK players will have no issues as you can use debit cards, Paysafecard and PayPal. The minimum deposit is £10, and there are no fees. However, Pay by Mobile will charge you a £2.50 service fee in an otherwise free process.

Deposit MethodMinimum DepositProcessing TimeFee
Paypal£10InstantNo fee
Paysafecard£10InstantNo fee
Debit card£10InstantNo fee
Pay by mobile£10Instant£2.50

Cashing out

This is where things are not so shiny. New Spins charges a £2.50 fee for withdrawals. There is also a 72 hour pending period to withdrawal requests. The fee is minimal, but given that most other casinos don’t charge cashout fees, we feel that they could at least be a bit faster. Other than that, the minimum amount for withdrawal is £10.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Paypal £103 days£2.50
Debit card £105 to 10 days£2.50

How do I upload my ID to New Spins Casino?

To avoid adding extra time to a slower than average cashout, we suggest you verify your account at New Spins soon after you register. Send a copy of the documents below to support@newspins.co.uk.

  • Photo ID with your name and date of birth, such as your passport
  • A recent bill from the last 3 months, with your name and address
  • Proof of payment method

We have to say we’re a bit let down with the withdrawal process at New Spins Casino UK. There’s a fee and even though it’s fairly nominal at just £2.50, the entire process is still slower than average with a pending period of 3 days.

Community and Customer Service

The people are sometimes just as important as the games. Here’s the crowd at New Spin.

Community

The bingo rooms aren’t going to be as sociable as a proper bingo site, but you do see a couple of dozens of players gathering in the evenings. Sometimes it goes up to the hundreds if it’s a big jackpot game.

You can also find New Spins on Facebook. They’re new on that platform and haven’t posted much yet, but we expect that they will be announcing all their latest promotions here.

  • Facebook
  • Chat Rooms

Customer Service

The FAQ section is decent, but there’s bound to be a time when you need to speak with someone. Unfortunately, when we wrote this review, New Spins did not have Live Chat support. There’s no phone support either. The only way is to email them. They do make a point of responding to emails within 2 workdays and most of the time in even less. Their customer service agents are helpful, but still, most players are used to having live chat support in this day and age.

  • Email
  • FAQ

New Spins Casino on Mobile

News Spins mobile plays out of your browser and will work on all devices and operating systems. Being a new casino site, mobile has been in their design right from the start. That means the mobile slot and games selection doesn’t play second fiddle to what you find on their desktop casino. The buttons are big and clear and it’s easy to move through the different parts of the mobile casino. There’s no New Spins app to download as it’s all instant-play.

Should I Play at New Spins Casino?

As a slot site, New Spins has plenty of choice with over 800 games from roughly 50 odd software providers. It’s all instant play and there’s no need to download an app. There are also many opportunities to pick up free spins and other promotions. The backend service could improve though. Withdrawals here are on the slow end with a 72-hour pending period and there is also a £2.50 fee. We also miss customer support for live chat. However, if you can overlook these things and are just looking to go in and have a blast, then New Spins is just as good as any. Take a look and decide for yourself!

We want your New Spins review!

Is our New Spins review spot on, or did we miss something? Love it or hate it, let us and other players know what you think of this new site!

New Spins FAQ

How many Free Spins are there in the New Spins Welcome Bonus?

There are 20 free spins in the no deposit bonus. The Welcome Bonus gives you one spin on the Mega Reel. The Mega Reel is loaded with different prizes, including a different number of free spins for different slot games. The maximum number of free spins you can get on the Mega Reel is 500, but you may win another prize instead.

Does New Spins Casino charge any fees?

New Spins Casino does not charge any fees for deposits, but it does charge a £2.50 for withdrawals.

How can I claim Cashback at New Spins Casino?

When you are logged in to your account, go into “My Account” and you will see the cashback from your play from the day before. The cashback is given as real money with no wagering requirements, but it is only valid until 23:59 of the next day, so make sure you claim it.

How do I set deposit limits at New Spins?

At the bottom of every page, you will see a link to “Responsible Gaming”. Click on that link and from there you can set deposit limits. If you need help, you can email their customer support at support@newspins.co.uk.

Better change
Sam Jarvis Author

Author

Sam Jarvis

Sam is passionate about all things bingo and has more than 10 years’ experience of writing about the game in its online and land-based forms, as well as casino, sports betting and gaming. When he’s not testing and reviewing the latest online bingo sites, Sam stays abreast of developments in the industry through his extensive network of contacts around the world.

User Reviews

1.3/5
Based on 9 reviews
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Jas
February 27th, 2023, 07:41
User rating:
Rubbish site won 225 quid and can’t get it lol, oh well best thing to do is go out and earn it the hard way mate.
Natasha
September 22nd, 2022, 15:10
User rating:
i have been sending documents to get verified! but i keep getting the same emails back?? asking for same documents ? wondering if this site is legit?
Don
August 19th, 2022, 00:53
User rating:
Deposited £10 won a reasonable amount. The site asks for a lot of information for verification maybe sort that out first before depositing. Withdrew ok once verification was finally sorted
Mark
March 9th, 2022, 11:47
User rating:
They make it impossible to withdraw. I have showed all proof and documents and it’s been verified. Still won’t let me withdraw my 700 pound real money. it says to withdraw, deposit using registered bank card. which I can’t deposit any more money as I have too much winnings..this is a joke. I have been trying to resolve this issue for nearly 2weeks. they don’t respond back to emails and attachments I have sent. absolute rubbish as far as I am concerned. don’t play on this site or any other sites such as mirror bingo etc
Marieena
February 10th, 2022, 11:34
User rating:
Absolute disgrace.....after depositing a few hundred and winning a little bit back they sent me a email saying I was playing too much wth lol they asked me to reply if I was comfortable with the amount im playing I did this twice and still my accounts froze I cant even with draw I have been so had over I feel like a idiot Beware of this site their thieves little tramps thieves that just steal your money If I was you I'd run in the other direction I just wish I would of read the reviews and saved my money ....if I could give no stars I would Tramps...
NB
November 5th, 2021, 14:17
User rating:
I lost my bank card so had to resubmit proof of payment which i did. I won £550 and it allowed me to withdraw it as far as pending in my transactions which shows that my card proof was verified, 3 days later the funds reappeared back in my casino account so i tried to withdraw it again and it told me i had to send proof of payment. When i looked at my docs they had changed it from verified to unverified so i resent it exactly how they ask me to and used some of my winnings to carry on playing and ended up winning £4394 and now they keep rejecting my proof of payment telling me it does not meet the criteria even though it is sent the same way my other card was. emailing doesnt work as no one gets back to you and if they do it has nothing to do with the actual problem just tells you how to submit the doc which then still doesnt work. i really dont know what to do as it is a large amount of money and there seems to be no help in figuring out what to do.
Kayleigh
September 9th, 2022, 03:09
Hi did you get Ur winnings after?
Christine
October 4th, 2021, 10:25
User rating:
Be careful people with this site. A while ago i tried to withdraw money. I sent in so much proof it was unbelievable. After about 2weeks they excepted my proof. Then i changed my bank card due to be scammed. When i went to withdraw £60 over a week ago im coming up with the same problem again. Bearing in mind it is only my bank card thats changed and i sent in bank card details. everything else i submitted is the same. But once again they are refusing it all. Good job its not for a lot of money.Because i dont think im going to get it. Today i have sent in more proof but im not hopeful still that i will get my money. Have never had this problem on any other site..So beware people because you could win lots of money and go through all this like i am. If i dont get it today im contacting trading standards.
Brian
June 12th, 2021, 10:57
User rating:
Worst customer service ever. Good luck trying to make a withdrawal if you win. Impossible. Then they have the cheek to charge you to get your own money. Do yourself a favour, use another site.
Christine
October 4th, 2021, 10:27
wont give me my money either..
Fiona
June 9th, 2021, 13:40
User rating:
This is one of the worst sites I have ever joined. The personal info they ask for is ridiculous, I sent pic of driving licence, bank statement, bank cards, utility bill, even a selfie, yet they won't release my winnings because they want me to screen shot my PayPal account, which PayPal will not allow you to do due to security, but they still keep asking. PayPal who told me not to give this information they should not even be asking for it from a secure site. Totally fed up with it all they just don't listen.