About Lucky Pants Bingo
In March 2013 came the launch of Lucky Pants Bingo and it became one of only three bingo sites that features its proprietary bingo software, so it offers something a bit different for online bingo players to enjoy.
In 2014 we were introduced to the cute Lucky Pants mascots Betty Balls and Luke Pants. Look out for them around the chat rooms as this generous pair will pop in and out every day, rewarding roomies with free tickets, free spins and special prizes!
The site will be familiar to many from its "Get Your Lucky Pants" TV adverts which feature a very catchy Lucky Pants Bingo song.
Its generous welcome package is one to enjoy and try out all the great range of games.
In July 2016 Lucky Pants Bingo underwent a major makeover and unveiled a fantastic new website for players to enjoy. Upgrades included:
Brand new look and feel for mobile and PC devices.
A faster and simpler banking facility.
The addition of new NetEnt slots.
A new message inbox - perfect for delivering news and offers.
Limited winnings can be achieved from the welcome bonus and it could be quicker with the processing time for withdrawals.
New player offer
£5 no deposit bingo bonus and 20 no deposit spins, plus choice of first deposit bonus.*
The welcome bonus at Lucky Pants Bingo is a generous one:
- £5 free play, plus 20 free spins on Beat the Bobbies - no deposit required or card details.
- 300% welcome bonus on first deposits from £10 to £50 (that's £30 to £150 in bonus) OR 100% slots bonus, plus a further 100 free spins on NetEnt slots - released at 20 per day for the first five days.
The bingo bonus can be played in Newbie, Lucky Stripes, Red Hearts and After Dark bingo rooms. Winnings from free spins will be credited as bonus money and will be playable on Spinata Grande, Starburst, Koi Princess and Gonzo’s Quest
Winnings from the £5 no deposit registration bonus and free spins can be withdrawn up to a maximum of £15 after your account has been funded - any excess amount will be voided.
It is recommended to read all terms and conditions before commencing play.
Players can deposit less than £10, but no bonus will be payable.
*18+. New players only. Wagering requirements apply. See website for full T&C.
Games available
- 90 ball bingo
- 75 ball bingo
- Slots
- Roulette
- Scratchcards
Slots fans can take advantage of some exclusive games such as the multi-win line Grease slot as well as dozens of other slot games and huge networked jackpot slots such as Cleopatra and Cluedo.
Withdrawal and wagering
- Minimum withdrawal: £10
- Processing time: Up to 7 days
- Bingo wagering requirement: 4x deposit and bonus
- Slots wagering requirement: 25x winnings
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.
Bets placed on bingo will count 150% towards meeting the requirements. For example: a wager of £1 counts £1.50 towards wager requirement. Wagering can only be done on bingo games.
Photo id, proof of address and copy of card may be requested.
Help and support
- Live Help
- Tel: 0808 238 6070
- Email: support@luckypantsbingo.com
Promotions
2nd deposit bingo bonus of 100% or 50% slots bonus.
3rd deposit bingo bonus of 150% or 75% slots bonus.
50% reload bonus on every deposit.
- Lifetime Cashback scheme - the level of which is determined by a player's loyalty status, but is worth between 5% and 15% of losses incurred on cash deposits each week. The cashback will be paid to players on a Friday, just in time for the weekend.
- £10k Slider plays the last Friday of every month with a starting jackpot of £10,000 but a guaranteed minimum prize of £400, with lots of chances to win in-between and right down to 1tg.
- Pandora's Mystery Box - Every Thursday at 9pm and prizes of £50 to £100 for just 5p a ticket.
- Daily Jackpot Feast – 5 guaranteed £50 jackpots AND 7 sliding jackpots worth up to £200! Play these 90 balll bingo games in the Lucky Stripes room every day for just 5p a ticket.
All promotions will come with specific terms and conditions so be sure to check at the site before taking part.
Mobile and tablet
You can access Lucky Pants Bingo via any mobile device on the relevant mobile browser.
The layout of the mobile version of the site is simple and easy to understand. The main page shows you a bingo schedule, telling you when the next bingo game is about to begin and how much it see per ticket in said game. The homepage also shows featured and new games, there is also a section to easily inform you of the latest promotions at Lucky Pants Bingo.
The menu button at the top right of the screen has all the content on Lucky Pants Bingo available for you to access, such as Slots, scratchcards and casino games.
Overall it’s a shame that Lucky Pants Bingo doesn’t presently have an app available, however it runs great on the mobile browser, with super fast load times and with no crashing. It’s simplistic and easy to navigate.
iOS App Store - There is presently no iOS app available for Lucky Pants Bingo.
Google Play - There is presently no app available from the Google Play.
Android - Presently Lucky Pants Bingo does not provide an alternative way of download an app to your android phone.
Company Information
- Website
- www.luckypantsbingo.com
- Software
- Daub
- Owner
- DAUB Alderney Limited
- Licence
- UK Gambling Commission & Alderney GCC
- Launched
- January 2013
- Payment Types
- Help & Support
- Live Help
- Tel: 0808 238 6070
- Email: support@luckypantsbingo.com
Based on 19 reviews
User Rating:
I've been on this site for the last few weeks and can honestly say it's a great site the ch always ask how you are and you can win abit of money. I deposited a few times and although I havnt won Everytime ( it is a gambling site after all) I always find it fun I got locked from the site because I got my password wrong but a quick email to customers services and they sorted it out in no time. I think it's the best bingo site I've been on- Lucky Pants Bingo
05/03/2015
Hello billyt1992, thank you for your feedback. We are glad that the site is to your liking and also that you had a nice experience while being in the company of the Chat Hosts. Our Support team aim to deliver the best services and we are very much pleased that you are getting just that. We wish you the very best on our games and may the wins come your way soon! User Rating:
Absolute shocking full houses at 5p a ticket ti win £2.72. Played a link game were all rooms linked up and it was 5p a ticket the full house was £7.22 and they was 89 players!
I have never seen such low payout in my life. Its boring as hell.
I played with the free fiver and after 3 games left the rest of the bonus as dont seem worth playing tbh for its poor payouts. Im glad i didnt deposit and will never put a penny on there.- Lucky Pants Bingo
09/12/2015
Hello Samborambo, we are very sorry to hear that your experience on the site was not up to your expectations. Please note that the prize of the pot in any game depend on the number of tickets purchased by all players in that particular game, irrespective of the number of players present in the room.
If you are looking for some big payouts, you may try some of our prebuy games such as The Big Dabber where you can win a share of £500, the £10,000 Slider, or the Daily, Weekly, and Monthly No Limit Bingo game amongst many others. - i made the mistake of depositing, so wished i had not, terrible, how you got that rating is beyound me
User Rating:
Slots are rubbish and no way fair. All the reviews above are not good yet you have a 4.7 out if 5 rating?
Sounds fixed just like the slots.
Lost a bomb on this site keep getting the normal reply its a rng we have no control blah blah blah.
Get your cash set fire to it You'll have more luck than playing on this pants site.
- Lucky Pants Bingo
02/07/2015
Hi again Sahra, we are sorry to hear about your discontent in regards to our site. Here at Lucky Pants bingo we do take our player's feedback and comments positively. However when it comes to the slot games, most of them are provided to us by external providers. Your chances of winning on our site or any other are equally the same. What the game pays out, to whom and when is totally unpredictable.
It's a shame to hear that you do not wish to play on the site anymore and do hope you have a change of mind and you have better luck on our games soon. The providers offer the RTP % information of their games (return to player) which you can find in the game information on our website.
User Rating:
I have been a member of the site since it opened. I deposited a lot and got up to ruby level on the loyalty scheme. Then without warning a few weeks ago I got downgraded to gold, then today downgraded to silver!! I have never heard of a site doing this before...shocking and I won't be playing on this site again absolute joke!- Lucky Pants Bingo
08/05/2015
Hello princessbony76, we are very sorry to hear about your disappointment in regards to the changes you mentioned and as such would highly recommend you contact our very friendly customer support team who will be more than happy to assist you and answer any queries you may have of such nature. Last but never the least, we thank you for your valuable feedback which will be helpful in our aim to provide our players with the best online gaming experience. Regards, The Team User Rating:
Lucky Pants Bingo is the best site ever. Great chat hosts and fab cms, the roomies are all great, never any bullying as the chs dont stand for it, they firm but fair. Fab prizes and great cgs and quizzes and great bonuses wen u deposit and it a good atmosphere. I love the slot game fiddle fee dough. There always different promotions going on, so if you’re more of a slot person then there be a promo for that and if you’re more of a bingo player they have a code for that too.
I love the variety of the rooms and the chs as u can have fun as they get to know everyone and make u feel a part of this wonderful site, which is lucky pants bingo and that what makes them good at wat they do. ty all chs and cms and live help from kathryn aka booboobluebells
- Lucky Pants Bingo
05/01/2015
Hello harperddelight, Thank you for the nice review. We are glad to hear that you are enjoying every aspect at Lucky Pants Bingo and that you are having a great time! If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team. User Rating:
I've been on this site for the last few weeks and can honestly say it's a great site the ch always ask how you are and you can win abit of money. I deposited a few times and although I havnt won Everytime ( it is a gambling site after all) I always find it fun I got locked from the site because I got my password wrong but a quick email to customers services and they sorted it out in no time. I think it's the best bingo site I've been on- Lucky Pants Bingo
05/03/2015
Hello billyt1992, thank you for your feedback. We are glad that the site is to your liking and also that you had a nice experience while being in the company of the Chat Hosts. Our Support team aim to deliver the best services and we are very much pleased that you are getting just that. We wish you the very best on our games and may the wins come your way soon! User Rating:
Lucky Pants Bingo is the best site ever. Great chat hosts and fab cms, the roomies are all great, never any bullying as the chs dont stand for it, they firm but fair. Fab prizes and great cgs and quizzes and great bonuses wen u deposit and it a good atmosphere. I love the slot game fiddle fee dough. There always different promotions going on, so if you’re more of a slot person then there be a promo for that and if you’re more of a bingo player they have a code for that too.
I love the variety of the rooms and the chs as u can have fun as they get to know everyone and make u feel a part of this wonderful site, which is lucky pants bingo and that what makes them good at wat they do. ty all chs and cms and live help from kathryn aka booboobluebells
- Lucky Pants Bingo
05/01/2015
Hello harperddelight, Thank you for the nice review. We are glad to hear that you are enjoying every aspect at Lucky Pants Bingo and that you are having a great time! If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team. Lucky Pants Bingo username: Marvkilk
User Rating:
Received a barrage of the same offers from lucky pants bingo (I'm more of a slot player).
This offer was sent to me every day at 14:00 precisely. Talk about harassment.
I went to look at their offer, which states: Claim 100 Free Spins on Lucky Pants Bingo Slot when you make a 1st dep. of min. £5. Login @ blah & use code LPBS100. T&C Apply. STOP1 to 60777.
However the minimum deposit is you can make is £20? So the above offer is not true.
I wonder what the Gambling Commission people will say about this offer.
- Lucky Pants Bingo
15/08/2017
Dear Martin,
We regret to find that you are displeased with the offer that you had received.
At Lucky Pants Bingo, we strive to offer a prestigious and state of the art service to all our customers and we appreciate getting feedback from players.
The code “LPBS100” that you received can be used on your first deposit and a minimum deposit of £5 is required to be eligible for the offer. It has been noted that this offer is still available, hence it can be used while you make your deposit on the site.
Moreover, depending on the deposit method, if you use a card, the minimum deposit is £5 and if you use e-wallets, such as PayPal or Neteller, the minimum deposit is £20. You will have more information on the subject on the following link: https://www.luckypantsbingo.com/banking/
On another note, we would like to invite you to contact the Lucky Pants Support Team to discuss and resolve this matter.
The service team is available 24/7 through any one of our contact portals. Find below our contact portals:
Phone Numbers:
- United Kingdom: 0800 279 3221 (Toll Free)
- United Kingdom: 0203 544 6725 (Landline)
- Live Help: https://www.luckypantsbingo.com/help
User Rating:
This honestly has to be the worst payout site ever. A word of advice, do not waste your money!!!
I have been with LuckyPants for several years. I reckon I have put in more than a £1,000 over this period. Anytime I play, it gives a little bit, but nowhere near enough to withdraw.
I seriously have no idea why I keep going back. They have just taken, taken, taken and given nothing in return.
If I was a newbie, then ok, I couldn't really justify my anger. However, I have been using them for years.
Lucky Pants? Yeah Right!!
I promise from the bottom of my heart... do not use!!!
- Lucky Pants Bingo
14/07/2017
Dear Mr. Robert,
Thank you for taking your time in providing us with this feedback.
We are really sorry about the experience you’ve encountered on the site and comprehend in its entirety the frustration and dire feeling you are experiencing.
We can assure you, that the games offered on our sites use the latest RNG software available in the industry to draw winners. The algorithm generates completely random results which lacks any pattern & where one outcome does not define the next making it completely unpredictable.
Further to the above, all games, their rules and pay-out ratios comply with the Commission's guidelines on fairness and transparency. Pay-out ratios are reported to the Commission monthly.
No attempt whatsoever is possible to alter or manipulate the random nature of the system. The bases of our success rests on the development of a satisfied and loyal client base.
Were we not to offer our clients the opportunity to play in a fair system, in which they have a real chance to win, we would not be able to sustain our growth as a company.
We keep our fingers crossed for you and should you have any further query, please do not hesitate to contact our friendly Support Desk which remains at your disposal.
Lucky Pants Bingo username: multipc
User Rating:
Bad, never received the slots re-deposit bonus so was given £7.50 by CS. Got my £6 cashback today and won £200 was playing and suddenly£90 was removed from my balance.
After contacting CS and speaking to a very rude supervisor I was advised that as i had wagered the bpnus and completed the requirements for the £7.50 I had the £90 removed.
I have never encountered this on any other site and advise anyone to use other sites as this one is a sham.
- Lucky Pants Bingo
04/07/2017
Dear Multipc,
Thank you for taking the time to provide us with this feedback.
We are sorry to hear that you are not happy with bonus terms on the site and with the perceived poor service and manners from the member of staff.
Such instances of poor service are taken very seriously, and we would be very grateful if you could provide us with more information regarding this matter so we can consider the matter further.
As with all other gambling sites, each bonus that we offer comes with terms and conditions attached to it. This includes the wagering requirement, and the maximum amount that can be converted to real and withdrawn.
For us to consider your specific case further, we would be grateful if you could contact our Customer Support Team directly, either via email, Live Chat or Telephone.
We look forward to speaking to you soon regarding these matters. User Rating:
I deposited numerous times on this site, never really had a decent win. I got a £5 bonus and i had 28p left thought id put it on and finally got up to £120. Was obviously over the moon. Went on to play and all of a sudden my money vanished down to £15. I asked the support why the money had gone and was told its because i met the wagering requirement so all the money i had won was forfeited. They even had the cheek to say that i was lucky to win £15!! Never again will i put a penny on this site. Funny how the only time i ever get a decent win and its when they know they can take it away?- Lucky Pants Bingo
04/04/2017
Dear Member,
We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness amongst others.
Our games are regularly tested and use the latest RNG software to ensure fair pay-outs to our members. In this unfortunate situation, upon having an active bonus, the terms and conditions associated to the offer will be effective. It is a shame that you mentioned of not willing to play with us, however if you have a change of heart, you can always access the My Account section or contact our Live Help Service to cancel any previous bonuses prior to accept a fresh offer.
We hope the above will help to clarify any misunderstandings.
Wish you all the very best in your future. Lucky Pants Bingo username: xxxzumaxxx
User Rating:
Stay away from this network. ive been playing it for years now and never won big yet spent a fortune on every single site they have. If like me you like playing slots they never pay or wake the spins, they just take every time i play. i feel it my duty to warn all new players to save there money and go somewhere else as they try to insult you by saying there games are uk trusted every time. save yourself a fortune and stay well away.- Lucky Pants Bingo
22/03/2017
Dear Member,
Thank you for your feedback.
We are extremely sorry to hear about your disappointment regarding the site.
The basis of our success as a Company rests on the development of a Satisfied and Loyal client base and we endeavour to provide an up to the standard level of Customer Service and Gaming Experience.
As a Public Listed Company, we are bound to provide a Fair Gaming environment as we are licensed and Regulated by the UK Gambling Commission which implies that all our games are intensively tested and audited to ensure fairness for all our members on the site.
We would have loved all our members to enjoy a positive gaming experience, however the outcome of the games is purely based on luck which is something beyond our control. Nevertheless, here at Lucky Pants Bingo, we strive to provide our members with the latest and best gaming experience that can be found online.
Please do not hesitate to contact our Support Team should you require any assistance. They are available 24/7, they will be more than pleased to assist you.
Reviews for Lucky Pants Bingo
£5 free play + 20 free spins - no deposit required
New Customer Offer. T&C's Apply. 18+. Please Gamble Responsibly.
Marvkilk
Lucky Pants Bingo username: Marvkilk
User Rating:
This offer was sent to me every day at 14:00 precisely. Talk about harassment.
I went to look at their offer, which states: Claim 100 Free Spins on Lucky Pants Bingo Slot when you make a 1st dep. of min. £5. Login @ blah & use code LPBS100. T&C Apply. STOP1 to 60777.
However the minimum deposit is you can make is £20? So the above offer is not true.
I wonder what the Gambling Commission people will say about this offer.
Not useful
Useful
15/08/2017
We regret to find that you are displeased with the offer that you had received.
At Lucky Pants Bingo, we strive to offer a prestigious and state of the art service to all our customers and we appreciate getting feedback from players.
The code “LPBS100” that you received can be used on your first deposit and a minimum deposit of £5 is required to be eligible for the offer. It has been noted that this offer is still available, hence it can be used while you make your deposit on the site.
Moreover, depending on the deposit method, if you use a card, the minimum deposit is £5 and if you use e-wallets, such as PayPal or Neteller, the minimum deposit is £20. You will have more information on the subject on the following link: https://www.luckypantsbingo.com/banking/
On another note, we would like to invite you to contact the Lucky Pants Support Team to discuss and resolve this matter.
The service team is available 24/7 through any one of our contact portals. Find below our contact portals:
Phone Numbers:
- United Kingdom: 0800 279 3221 (Toll Free)
- United Kingdom: 0203 544 6725 (Landline)
- Live Help: https://www.luckypantsbingo.com/help
robbo87365
User Rating:
I have been with LuckyPants for several years. I reckon I have put in more than a £1,000 over this period. Anytime I play, it gives a little bit, but nowhere near enough to withdraw.
I seriously have no idea why I keep going back. They have just taken, taken, taken and given nothing in return.
If I was a newbie, then ok, I couldn't really justify my anger. However, I have been using them for years.
Lucky Pants? Yeah Right!!
I promise from the bottom of my heart... do not use!!!
Not useful
Useful
14/07/2017
Thank you for taking your time in providing us with this feedback.
We are really sorry about the experience you’ve encountered on the site and comprehend in its entirety the frustration and dire feeling you are experiencing.
We can assure you, that the games offered on our sites use the latest RNG software available in the industry to draw winners. The algorithm generates completely random results which lacks any pattern & where one outcome does not define the next making it completely unpredictable.
Further to the above, all games, their rules and pay-out ratios comply with the Commission's guidelines on fairness and transparency. Pay-out ratios are reported to the Commission monthly.
No attempt whatsoever is possible to alter or manipulate the random nature of the system. The bases of our success rests on the development of a satisfied and loyal client base.
Were we not to offer our clients the opportunity to play in a fair system, in which they have a real chance to win, we would not be able to sustain our growth as a company.
We keep our fingers crossed for you and should you have any further query, please do not hesitate to contact our friendly Support Desk which remains at your disposal.
Multipc
Lucky Pants Bingo username: multipc
User Rating:
After contacting CS and speaking to a very rude supervisor I was advised that as i had wagered the bpnus and completed the requirements for the £7.50 I had the £90 removed.
I have never encountered this on any other site and advise anyone to use other sites as this one is a sham.
Not useful
Useful
04/07/2017
Thank you for taking the time to provide us with this feedback.
We are sorry to hear that you are not happy with bonus terms on the site and with the perceived poor service and manners from the member of staff.
Such instances of poor service are taken very seriously, and we would be very grateful if you could provide us with more information regarding this matter so we can consider the matter further.
As with all other gambling sites, each bonus that we offer comes with terms and conditions attached to it. This includes the wagering requirement, and the maximum amount that can be converted to real and withdrawn.
For us to consider your specific case further, we would be grateful if you could contact our Customer Support Team directly, either via email, Live Chat or Telephone.
We look forward to speaking to you soon regarding these matters.
lucysp890
User Rating:
Not useful
Useful
04/04/2017
We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness amongst others.
Our games are regularly tested and use the latest RNG software to ensure fair pay-outs to our members. In this unfortunate situation, upon having an active bonus, the terms and conditions associated to the offer will be effective. It is a shame that you mentioned of not willing to play with us, however if you have a change of heart, you can always access the My Account section or contact our Live Help Service to cancel any previous bonuses prior to accept a fresh offer.
We hope the above will help to clarify any misunderstandings.
Wish you all the very best in your future.
chantalwon
Lucky Pants Bingo username: xxxzumaxxx
User Rating:
Not useful
Useful
22/03/2017
Thank you for your feedback.
We are extremely sorry to hear about your disappointment regarding the site.
The basis of our success as a Company rests on the development of a Satisfied and Loyal client base and we endeavour to provide an up to the standard level of Customer Service and Gaming Experience.
As a Public Listed Company, we are bound to provide a Fair Gaming environment as we are licensed and Regulated by the UK Gambling Commission which implies that all our games are intensively tested and audited to ensure fairness for all our members on the site.
We would have loved all our members to enjoy a positive gaming experience, however the outcome of the games is purely based on luck which is something beyond our control. Nevertheless, here at Lucky Pants Bingo, we strive to provide our members with the latest and best gaming experience that can be found online.
Please do not hesitate to contact our Support Team should you require any assistance. They are available 24/7, they will be more than pleased to assist you.