Lucky Pants Bingo Review

20 bingo cards + 20 extra spins - no deposit

New players only. 18+. No deposit offer: Players receive 20 Free bingo cards + 20 Free spins on exclusive slots. Max cashout £15; Wagering and T&Cs apply
  • Daub software platform
  • A huge networked jackpot slots such as Cleopatra and Cluedo
Payment options
Software options
Support

Live Help

Tel: 0808 238 6070

Email: support@luckypantsbingo.com

About Lucky Pants Bingo

Lucky Pants Bingo feels different to most other sites because it is one of only a select few brands on the Daub software platform.

It benefitted from a major redesign in 2016 which introduced a brand new look and feel for both mobile and desktop devices, as well as the addition of NetEnt slot titles.

WhichBingo recommend giving Lucky Pants Bingo a try – especially if you’ve never experienced the Daub platform before.

Website

www.luckypantsbingo.com

Launched

2013

Licence

UK

New player offer

20 Free Spins on exclusive slots and 20 Free Bingo cards to play in any 5p bingo room with no deposit required, plus choice of first deposit bonus.*

The welcome bonus is a generous one:

– 20 free bingo cards, plus 20 free spins on site exclusive slots – no deposit required or card details.

PLUS

– 200% welcome bonus on first deposits from £10 to £50 (that’s £20 to £100 in bonus)

OR

– 100% slots bonus up to £50,

PLUS

– a further 100 free spins on NetEnt slots – released at 20 per day for the first five days.

Winnings from the no deposit registration bonus and free spins can be withdrawn up to a maximum of £15 after your account has been funded – any excess amount will be voided.

It is recommended to read all terms and conditions before commencing play.

Players can deposit less than £10, but no bonus will be payable.

*18+. New players only. Players receive 20 Free bingo cards + 20 Free spins on exclusive slots. Wagering 25x winnings. Max cashout £15. 4x wagering on depsoit + bingo bonus, with spend contributng 150%. 25x wagering on slot bonus + deposit. Max winnings from each batch of 20 extra spins is £3. Withdrawable winnings from 1st deposit bonus capped at £250. Full T&C apply. Please gamble responsibly.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Roulette
  • Scratchcards

Slots fans can take advantage of some exclusive games such as the multi-win line Grease slot as well as dozens of other slot games and huge networked jackpot slots such as Cleopatra and Cluedo.

Withdrawal and wagering

  • Minimum withdrawal: £10
  • Processing time: Up to 7 days
  • Bingo wagering requirement: 4x deposit and bonus
  • Slots wagering requirement: 25x winnings

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Bets placed on bingo will count 150% towards meeting the requirements. For example: a wager of £1 counts £1.50 towards wager requirement. Wagering can only be done on bingo games.

Winnings from bonus spending will go to bonus balance until wagering met in full. Bonus funds can only be spent on bingo games.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help
  • Tel: 0808 238 6070
  • Email: support@luckypantsbingo.com

Social media

Facebook – A popular social page with over 8,300 ‘likes’ and over 8,000 followers. What you get are polls on your favourite things, quizzes for bonus prizes and lots of gossip about goings on in the TV and entertainment world. You can also message the site and expect a response usually within an hour.

Twitter – Catch up on celeb gossip and never miss a promotion or the launch of a new slot game. All the news is here.

Lucky Pants Bingo on Facebook

Lucky Pants Bingo on Twitter

Lucky Pants Bingo on mobile and tablet

You can access Lucky Pants Bingo via any mobile device on the relevant mobile browser.

The layout of the mobile version of the site is simple and easy to understand. The main page shows you a bingo schedule, telling you when the next bingo game is about to begin and how much it see per ticket in said game. The homepage also shows featured and new games, there is also a section to easily inform you of the latest promotions at Lucky Pants Bingo.

The menu button at the top right of the screen has all the content on the main site available for you to access, such as Slots, scratchcards and casino games.

Overall it’s a shame that Lucky Pants Bingo doesn’t presently have an app available, however it runs great on the mobile browser, with super fast load times and with no crashing. It’s simplistic and easy to navigate.

iOS App Store – There is presently no iOS app available.

Google Play – There is presently no app available from the Google Play.

Android – Presently the site does not provide an alternative way of download an app to your android phone.

Reviews for Lucky Pants Bingo

119 comments
BLUEWYVERN
Lucky Pants Bingo User Name: bluewyvern
User Rating:
Saturday June 23rd, 2018

Such a great range of slots and bingo, used to recommend this site to everyone (until recently). I used to love this site until my card that was registered expired , unfortunatly for some unknown reason every time I try to update card details it doesn’t update them and i end up going round in circles. Have pretty much given up trying. Also encountered same issue on all of their sister sites and some affilliates sites too.

Lucky Pants Bingo
User Rating:
Monday June 25th, 2018

Dear Valued Member,
Thank you for your feedback pertaining to the selection of our slots and bingo games as well as the concerns you addressed in your post.
We would therefore much appreciate if you could kindly contact our friendly support team the soonest possible for further assistance.
We are available on live help service 24/7 and you can also reach us on our toll free number on 08002793221.
Looking forward to hear from you soon.

trillionaire
Lucky Pants Bingo User Name: trillionaire
User Rating:
Thursday May 31st, 2018

Lucky Pants Bingo use to be a really enjoyable site until they closed my account across their entire network.

When I first signed up to LuckyPants Bingo and started playing, I use to really enjoy the site. I loved the software the games were running on, and I use to play for hours each day. The chat hosts in the chat rooms were nice & friendly, with good chat games, which included good bonus prizes for the number of people who played.

I also liked the fact that the site wasn’t too busy, the site is quieter that most sites meaning you have more chance to win in each game, plus the deposit bonuses were amazing on the site.

I would sometimes spend up to half of my day on the site, including Kitty and Bingo Extra as they were in my eyes, very good bingo websites.

But since they closed my account, I haven’t been able to find any such enjoyable bingo sites as the amazing playing experience I received with Daub.

Due to my accounts being closed without reason, this means that I cannot recommend anybody to play with LuckyPants, or it’s partner sites. If I do ever get my accounts back, I shall amend this review and boost the star rating.

Lucky Pants Bingo
User Rating:
Friday June 1st, 2018

Dear member,
Thank you for taking the time to write this review.
We are really sorry to hear of your situation and would request you to contact our friendly live help team who will be more than happy to assist you.
On the other hand, we wish you spend a wonderful weekend ahead.

Kind Regards,
Lucky Pants Team.

caznortheast
Lucky Pants Bingo User Name: caznortheast
User Rating:
Thursday May 10th, 2018

I just deposited £10 taking my total deposits to £490 since the 1st april 50p a spin as i always do and won 90p. shame you lot cant play so you know exactly what these reviews are about and not players being sore losers.

Update: Deleted my account. once you get to being a gold member folks your just gonna get ripped off like i did. no bonuses, no decent wins. Hope my review saves at least one person from joining i will be happy.

Lucky Pants Bingo
User Rating:
Friday May 11th, 2018

Dear member,
Thank you very much for taking the time to provide us with your honest feedback back.
We are very sorry to hear of your disappointment in relation to the outcome of the games you have played but yet again as you already know luck in itself is beyond anyone’s control.
All of our games have been extensively audited and regularly tested to conform to international standards to ensure fair pay outs.
On the other hand, should you have a change of heart and wish to try your luck again, please do not hesitate to contact our friendly support team who will be more than happy to assist you.
Until that time, we wish you spend a wonderful evening ahead.

caznortheast
Lucky Pants Bingo User Name: Caznortheast
User Rating:
Monday May 7th, 2018

I have had the same experience as a few of these reviewers regarding the wagering requirements winning on a bonus and once the required amount was reached the winnings were took away. To me once your an established depositor you win very little since the 1st of april i have deposited almost £500 i have been a loyal player to this site, but it seems that this loyalty has come to an end. i wouldnt call this fair gaming and i totally agree with every bad review just a shame i didnt read them sooner.

Lucky Pants Bingo
User Rating:
Tuesday May 8th, 2018

Dear Valued Member,
Thank you for your feedback, it is truly sad to hear that you have not been satisfied with our bonus scheme.
As you already know each of the bonus schemes have particular terms and conditions attached to them.
However, we would like to discuss further with you in view to provide you with more accurate information.
As such, we will request you to contact our support team for further assistance.
Alternatively, should you have any further feedbacks, please feel free to send an email to csmanagers@daubltd.com .
We are available on live help service 24/7 and you can also reach us on our toll free number on 08082386070.
Looking forward to hear from you.

Kind Regards,
Lucky Pants Bingo

Sharky32
Lucky Pants Bingo User Name: Sparky323
User Rating:
Saturday March 10th, 2018

I have been with Lucky Pants Bingo for about 4 years now and over the last 4 weeks I have easily deposited £1000 and won next to nothing. I play slots same slots all the time and the most I have won is £100 – would stay well away from them. I don’t mind losing money, but not at this rate. My advice to anyone wanting to play slots is look elsewhere.

Lucky Pants
User Rating:
Sunday March 11th, 2018

Dear Valued Member,

Thank you for your honest feedback.
We are sorry to hear that you have been on bad streak of luck, however we would like to reassure you that the outcome of our games is purely hazardous.
As with all games of chance, there is a very large element of luck involved with being able to win.
We recognise your loyalty to our brand and would hate for this situation to impact that loyalty and fondness for us.
We hope that your luck changes and that you get back to winning ways and at the same time we take this opportunity to wish you extra good luck on your games.
Should you wish to discuss the matter further, please do not hesitate to get in touch with our support team.

We remain at your disposal 24/7.

Worried about my win
Lucky Pants Bingo User Name: Savvymc16
User Rating:
Monday January 22nd, 2018

When I had a win I was a bit worried about getting it out after reading the other reviews. Im so happy with luckypants. I won £1200 and recieved all my winnings. Restored my faith. Hopefully they start recieving better reviews.

Lucky Pants Bingo
User Rating:
Tuesday January 23rd, 2018

Dear Valued Member,
First and foremost, we would like to thank you for taking the time to share your experience which you had on Lucky Pants Bingo.
We strive to offer a prestigious service to all of our members and we are happy to read that you have successfully received your withdrawal.
Every feedback we receive from our customers are valuable to us and we would like to thank you for being a member on our site.
Should you require any further assistance, please do not hesitate to contact us on our friendly support available 24/7.

Father
Lucky Pants Bingo User Name: Father
User Rating:
Saturday January 13th, 2018

Don’t waste your money! Never have I been on a site that you get all your winning numbers off your card and the winnings go to another player. This happened twice in one night. There’s not one good review about this site so why isn’t it investigated! Steer clear!

Lucky Pants Bingo
User Rating:
Monday January 15th, 2018

Dear Customer,
Hope you are doing well, despite the concerns you addressed pertaining to the games.

Indeed, our Technical Team shall require more information from you in view of better investigating the matter.

Indeed, we can assure you that, being licensed and regulated site, we give utmost importance to ensuring that all our services are up to standards and should there be any issue, we promptly strive in sorting it out.
As such, we invite you to contact our Support Team who operates 24/7 in view of looking into the matter.

Thank you.

daveyknowlson
Lucky Pants Bingo User Name: daveyknowlson
User Rating:
Thursday November 30th, 2017

I’ve been a loyal user of Lucky Pants Bingo and ive just recently noticed you never win a thing. it doesn’t seem fair to me and im not going to use it anymore. plus if you win with free spins it can only be spent on bingo games which is really annoying because you win on a slot and cant use those winnings on slots.

Lucky Pants
User Rating:
Friday December 1st, 2017

Dear Valued Member,

Thank you for your honest feedback, it is truly sad to hear your gaming experience on our site has not been up to your satisfaction.
However, the performance of your account and your overall happiness with our gaming offering is extremely important to us.
As such, we would be grateful for a second chance to make a better impression on you – We will therefore kindly request you to contact our friendly support team the soonest possible to discuss further regarding your concerns.
Alternatively, should you have any further suggestions or feedback, please feel free to send an email to support@luckypantsbingo.com.
Looking forward to hearing from you.
Kind Regards,
Lucky Pants Bingo Support

Marvkilk
Lucky Pants Bingo User Name: Marvkilk
User Rating:
Monday August 7th, 2017

Received a barrage of the same offers from lucky pants bingo (I’m more of a slot player).
This offer was sent to me every day at 14:00 precisely. Talk about harassment.
I went to look at their offer, which states: Claim 100 Free Spins on Lucky Pants Bingo Slot when you make a 1st dep. of min. £5. Login @ blah & use code LPBS100. T&C Apply. STOP1 to 60777.
However the minimum deposit is you can make is £20? So the above offer is not true.
I wonder what the Gambling Commission people will say about this offer.

Lucky Pants
User Rating:
Tuesday August 8th, 2017

Dear Valued Member,
Thank you for your feedback, it is truly sad to hear that you have not been satisfied with our services.
First and foremost, we would like to reassure you that Lucky Pants Bingo is regulated by the UK Gambling commission and all our promotional offers are in accordance to the requirements of the ASA and CAP.
As a matter of fact, the bonuses we offer on the site is given to our members as an opportunity to continue playing on their favourite games once their real funds have been used up and most importantly you can win real money from the bonuses.
Coming to the text messages that you mentioned, it would be very much appreciated if you could kindly contact our support team for further assistance.

We look forward to hearing from you.
Kind Regards,
Lucky Pants Bingo

robbo87365
Lucky Pants Bingo User Name: robbo87365
User Rating:
Wednesday July 12th, 2017

This honestly has to be the worst payout site ever. A word of advice, do not waste your money!!!
I have been with LuckyPants for several years. I reckon I have put in more than a £1,000 over this period. Anytime I play, it gives a little bit, but nowhere near enough to withdraw.
I seriously have no idea why I keep going back. They have just taken, taken, taken and given nothing in return.
If I was a newbie, then ok, I couldn’t really justify my anger. However, I have been using them for years.
Lucky Pants??? Yeah Right!!
I promise from the bottom of my heart… do not use!!!

Lucky Pants
User Rating:
Thursday July 13th, 2017

Dear Valued Customer,
Greetings from Lucky Pants Bingo Team,
Thank you for your review, though it’s with much regret that we note that you had a rather negative experience on our site.
We are sorry to hear that luck has not been by your side as of lately but would like to reassure you that being a fully regulated company, all the games offered by Lucky Pants Bingo have been extensively tested to ensure fairness in pay out.
Customer feedback is an important aspect of our reviewing process and we would really appreciate if you can send us your suggestions as to how we might enhance your gaming experience.
We will be glad to give you a brief explanation on how our RTP works and what are the criteria’s taken into consideration regarding bonus allowances and allocations so that we can clear any doubt or misunderstanding that might have happened.
Please do not hesitate to contact our friendly live help team anytime who will be more than happy to assist you further.
Alternatively, should you have any further feedbacks, please do not hesitate to send them to csmanagers@daubltd.com
We wish you a nice day ahead
Regards,
Lucky pants Bingo

Multipc
Lucky Pants Bingo User Name: multipc
User Rating:
Friday June 30th, 2017

Bad, never received the slots re-deposit bonus so was given £7.50 by CS. Got my £6 cashback today and won £200 was playing and suddenly£90 was removed from my balance.
After contacting CS and speaking to a very rude supervisor I was advised that as i had wagered the bpnus and completed the requirements for the £7.50 I had the £90 removed.
I have never encountered this on any other site and advise anyone to use other sites as this one is a sham.

Lucky Pants
User Rating:
Saturday July 1st, 2017

Dear Valued Member,

Greetings from Lucky Pants Bingo.

Thank you for informing us about your experience on the site.

We regret to hear about your discontent with regards to our bonuses and we appreciate every feedback we receive from our valued customers.

Allow us to clarify on how the bonus scheme works. Wagering requirements are created whenever a player takes a bonus. A bonus is additional credits that we give to players for play purposes, as such there are always terms and conditions that are attached to these bonuses.

Therefore, upon completion of the wagering requirements of the offer claimed by our players, a certain amount is convertible to real and the excess winnings are voided by the system as stipulated on the terms of the offer.
For further assistance, please do not hesitate to contact our friendly support team and we will be glad to help you with any other queries.
We are available on live help service 24/7 and you can also reach us on our toll free number on 0800 279 3221.
Looking forward to hear from you.

Kind Regards,
Lucky Pants Bingo

lucysp890
Lucky Pants Bingo User Name: lucysp890
User Rating:
Wednesday March 29th, 2017

I deposited numerous times on this site, never really had a decent win. I got a £5 bonus and i had 28p left thought id put it on and finally got up to £120. Was obviously over the moon. Went on to play and all of a sudden my money vanished down to £15. I asked the support why the money had gone and was told its because i met the wagering requirement so all the money i had won was forfeited. They even had the cheek to say that i was lucky to win £15!! Never again will i put a penny on this site. Funny how the only time i ever get a decent win and its when they know they can take it away?

Lucky Pants
User Rating:
Thursday March 30th, 2017

Dear Valued Member,

Greetings from Lucky Pants Bingo Team.

We would like to thank you for taking your previous time to write to us, though we regret to hear that our services did not meet your expectations.

Allow us to clarify on how the bonus scheme works. A bonus always carries wagering requirement and is an additional credit that we give to players to play with. Therefore, there are rules that are attached to these bonuses.

Upon completion of the wagering requirements of the offer claimed by our players, only a certain amount is convertible to real and the excess winnings are removed by the system as stipulated on the terms of the offer.

Furthermore, we will be glad to give you a brief explanation on how our RTP works and what are the criteria’s taken into consideration regarding bonus allowances and allocations so that we can clear any doubt or misunderstanding that might have happened.
Please do not hesitate to contact our friendly live help team anytime who will be more than happy to assist you further.
Alternatively, should you have any further feedbacks, please do not hesitate to send them to csmanagers@daubltd.com
Until that time, we wish you wonderful day ahead.

Looking forward to hear from you.

Kind Regards,
Lucky Pants Bingo

chantalwon
Lucky Pants Bingo User Name: xxxzumaxxx
User Rating:
Tuesday March 21st, 2017

Stay away from this network. ive been playing it for years now and never won big yet spent a fortune on every single site they have. If like me you like playing slots they never pay or wake the spins, they just take every time i play. i feel it my duty to warn all new players to save there money and go somewhere else as they try to insult you by saying there games are uk trusted every time. save yourself a fortune and stay well away.

Lucky Pants
User Rating:
Wednesday March 22nd, 2017

Dear Valued Customer,

Greetings from Lucky Pants Bingo Team.

First and foremost, we thank you for taking the time to provide us with the feedback.

We are sorry to hear that luck has not been by your side as of lately but would like to reassure you that being a fully regulated company, all the games offered by Lucky Pants Bingo have been extensively tested to ensure fairness in pay out.

Further to the above we will kindly request you to get in touch with our Friendly Support Team who will be able to assist you more accurately and clear any confusion that might have occurred.

We are available on live help service 24/7 and you can also reach us on our toll free number on 0800 901 2512.

Looking forward to hear from you soon.

Regards,
Lucky Pants Bingo

Kesh
Lucky Pants Bingo User Name: Ke11192
User Rating:
Sunday February 12th, 2017

I don’t usually write reviews that as well bad ones, but this was important to make other people aware. I deposited £100 in one day at £20 each time. I play the game regularly on other sites, this is the first time in two years I was not winning anything spin after spin. I could question it if it happened once or twice not if it has happened 5 times. Please stay away from this website, you can never win anything.
When I told them about my experience of no wins they sent me a link of their winners page, funny because some people actually believe they are real winners it’s all a lie and promotion to pure people in. Please stay away from this website.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday February 13th, 2017

Dear Kesha,

We thank you for taking the time to express your views on Lucky Pants Bingo. The site, just as others that operate online, are governed by the market regulations and therefore, it is subjected to regular audits which aim at ensuring fairness among others.

To guarantee a win is not possible, but on the other hand, we can assure you that the best is done so that you have a very good experience through a variety of promotions, a possible return on your losses in the form of a cashback and through the regular launch of new games to suit the different tastes.

It would be advisable to contact the Support desk at Lucky Pants Bingo to check on the promotions and/or bonuses your account may qualify for. The contact details can be found at https://www.luckypantsbingo.com/help/

With better knowledge of the promotions and rules, we are sure that you can make the most of Lucky Pants bingo and enjoy your time on the site whose ultimate aim is to entertain you.

With regards to the winners, please note that this section of our website is perfectly legitimate and it contains details of those players who have accepted to have their wins published.

We wish you all the very best in your future endeavours.

wildjack77
Lucky Pants Bingo User Name: walesm77
User Rating:
Saturday February 4th, 2017

Not a good site, hardly any rooms amount of money you can win is so low its just not worth playing and a few days ago it was my birthday and was given a 10 pound bonus, but i didnt notice i had to use it within 72 hours and they took it off me which i think is discusting. wont be going back there again and only went in there because of the bonus i was sent.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday February 8th, 2017

Hello WildJack77,

Thank you for your feedback.

First and foremost we are really sorry to hear about your disappointment regarding the site.

As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Red Hearts and Lucky Stripes to enjoy the Bingo games.

In regards to your Birthday Bonus, like any other bonuses offered on the site, it is attached to Terms and Conditions which are advertised on the Website. However, we will kindly request that you contact our Friendly Customer Service Team, who will be more than pleased to offer you something very special.

cancaitie
Lucky Pants Bingo User Name: cancaitie
User Rating:
Monday September 26th, 2016

What a horrid site this is. I was given £5 slots bonus, was quite lucky and was up £130 so I thought I could meet wagering requirements went in to check and had £30 left to meet wagering thought yay!, erm … well wasn’t I disappointed when I reached wagering and they wiped my balance to £5. Your site is abysmal!!!. Why give bonus money when you have absolutely no chance of winning. My advice to anyone going to play is don’t ! go to playtech or gamsys at least they give bonus money with a decent wagering.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday September 28th, 2016

Hi.
Greeting from LuckyPants Bingo.
We regret to hear about your experience with us, however most online gambling web sites have wagering requirements applied on bonuses which are offered and may also be related to other Terms and Conditions.
Unfortunately, we were unable to locate your playing account with us, and thus we will request you to contact our Support Desk which is available 24/7 upon which we can provide you a better clarification on the situation.
We hope to hear back from you very soon.

cancaitie
Lucky Pants Bingo User Name: cancaitie
User Rating:
Thursday September 29th, 2016

Thank you for your reply, However I am not satisfied with your reply, I play many online sites I am well aware of the wagering requirements and how they apply I still stand by my statement, Your wagering requirement is horrid. usually on sites your wagering requirements are anything between 4x bonus and 25x bonus and even at the 25x bonus there is still a chance of keeping your winnings.
Your site however does not allow you to keep anything other than £5 even if you are £70 up. You essentially expect people to play and meet their wagering requirements and when they have done you wipe out the balance and hand them £5 and Know fine well that the chances of them winning again are very low. And I know before you say it all down to luck blah blah… its also down to odds and the odds will be forever in your favour with bonuses like that. Good luck to you if people are willing to play then thats great, I however will stick to sites were I feel valued as a customer and not played like a mug.

moonandstars
Lucky Pants Bingo User Name: moonandstars
User Rating:
Thursday June 2nd, 2016

This site will have you going round in circles trying to wager out bonuses, avoid at all costs. I played the slots for a while, thankfully I stopped in time, the pay out on the slots is appalling.
I played Bingo for a few weeks, chat hosts are great, however, the bonuses take forever to play out and as I discovered tonight my entire balance was wiped to zero. When I contacted live help I was given advice that if winnings are less than the bonus then the whole balance is voided. Never seen anything like this before on other sites. I don’t think it’s any way to treat regular customers anyhow.
The payouts on Bingo are so low you can never win enough to clear wagering requirements. If you deposit, well, the payouts are so low I can’t see how many customers can be withdrawing their winnings unless really lucky. Also live help advised me not to accept the bonus when depositing, I’m fully aware of wagering requirements, but this site is making a mockery. The bonus on most sites is there as back up so you can carry on having a bit of fun on bingo ..not on this site as you’ll never wager out or if you do they will put your balance to zero.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Friday June 3rd, 2016

Dear Moonandstars,
We are really sorry to hear about your discontent regarding the site.
You will agree with us that luck is something that cannot be controlled. As we are licensed and regulated by the UK Gambling Commission, this implies that all of our games are being intensively tested and monitored to ensure that they play in total fairness for all of our members.
Lady Luck was perhaps away during that time, nevertheless, we are sure that she’s keeping an eye on you.
You are certainly right when you say that the bonuses are offered as a second chance to continue enjoy your games. Hence why we would like to clarify on how the bonuses works;
Lucky Pants Bingo offers 2 types of bonuses- Convertible bonuses and Non-convertible bonuses. Most Deposit bonuses are convertible bonuses, therefore any winnings which you will generate will be credited into bonus money until you complete the wagering requirement. At the time you complete the wagering requirement of the deposit bonus, any winnings which you have plus your deposit bonus will be converted into real money which is unique to Lucky Pants Bingo. In difference to Non-convertible bonuses, only the excess winnings which you will generate above the bonus amount is convertible to real money. If ever at the time you complete wagering there is no excess winnings, the bonus will be removed.
We hope that this has given you a better picture on how the bonuses work and that you will consider given Lucky Pants Bingo another go.

chubby
Lucky Pants Bingo User Name: jumping
User Rating:
Wednesday May 25th, 2016

Should have taken noticed of the reviews. Had some win when playing bonus, gets near the end of wagering, high for bingo x4 i think? and guess what no wins so bonus never turns into cash. played slots and won zero.
i will not return to this site, personally i think these sites should not be allowed on site, stick to the standalone sites, might not win much, but fairer play, wagering normally 1x, payouts bigger and wins fairer.
wont get my cash again

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday May 26th, 2016

Hi chubby,

We are sorry to hear about your discontent regarding the site. We will seize this opportunity to re-assure you that our wagering for bingo is very competitive as compared to other bingo sites. As any bets placed on bingo will count as 150% towards meeting the wagering requirements. For example: if you are placing a bet of £1, this is counted as £1.50 towards the wager requirement meaning that you can complete the wagering faster.

Lucky Pants Bingo is unique as we offer the chance to our members to convert their Deposit bonus into real money, plus any winnings which they may have. For more information on your bonus converted, please check in your account on Promo Activity or ask our Support Team.

You will agree with us that the outcome of the games are purely based on luck, sometimes you win and sometimes unfortunately you may lose. We can understand that it can be frustrating when you do not win, however luck is something that cannot be controlled. Nevertheless, we are sure that Lady Luck is keeping an eye on you and you may never know when you might win big on Lucky Pants Bingo.

The size of the pots will depend solely on the number of players who have purchased tickets for the game. The more the tickets purchased, the bigger will be the pot. Therefore, we kindly suggest that you check the rooms and pot during the peak hours.

We sincerely hope that this will not act as a deterrent in your willingness to play again on the site and hope to see you soon back enjoying the games on Lucky Pants Bingo.

Samborambo
Lucky Pants Bingo User Name: Samborambo
User Rating:
Saturday December 5th, 2015

Absolute shocking full houses at 5p a ticket ti win £2.72. Played a link game were all rooms linked up and it was 5p a ticket the full house was £7.22 and they was 89 players!
I have never seen such low payout in my life. Its boring as hell.
I played with the free fiver and after 3 games left the rest of the bonus as dont seem worth playing tbh for its poor payouts. Im glad i didnt deposit and will never put a penny on there.

chubby
Lucky Pants Bingo User Name: chubby
User Rating:
Wednesday May 25th, 2016

i made the mistake of depositing, so wished i had not, terrible, how you got that rating is beyound me

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday December 9th, 2015

Hello Samborambo, we are very sorry to hear that your experience on the site was not up to your expectations. Please note that the prize of the pot in any game depend on the number of tickets purchased by all players in that particular game, irrespective of the number of players present in the room.
If you are looking for some big payouts, you may try some of our prebuy games such as The Big Dabber where you can win a share of £500, the £10,000 Slider, or the Daily, Weekly, and Monthly No Limit Bingo game amongst many others.

sahra
Lucky Pants Bingo User Name: sahra
User Rating:
Sunday June 28th, 2015

Slots are rubbish and no way fair. All the reviews above are not good yet you have a 4.7 out if 5 rating?
Sounds fixed just like the slots.
Lost a bomb on this site keep getting the normal reply its a rng we have no control blah blah blah.
Get your cash set fire to it You’ll have more luck than playing on this pants site.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday July 2nd, 2015

Hi again Sahra, we are sorry to hear about your discontent in regards to our site. Here at Lucky Pants bingo we do take our player’s feedback and comments positively. However when it comes to the slot games, most of them are provided to us by external providers. Your chances of winning on our site or any other are equally the same. What the game pays out, to whom and when is totally unpredictable.

It’s a shame to hear that you do not wish to play on the site anymore and do hope you have a change of mind and you have better luck on our games soon. The providers offer the RTP % information of their games (return to player) which you can find in the game information on our website.

sahra
Lucky Pants Bingo User Name: sahra
User Rating:
Sunday June 7th, 2015

I started playing bingo at Lucky Pants BIngo and the most you will win is about 9.00. But you’ll lose a lot more. Slots are just off the chart.
I contacted support after a few weeks of winning nothing on the slots they told me some spill about random number generators. The usual pony.
They don’t care a toss how much you put in. There a business after all they are only in it to get rich not to get you rich.
Try Ladbrokes or a well know site – at least there in the uk and have to stand by the gambling commissions laws. This lot seem to think they can take all your money and pay out peanuts. I won’t be playing on this site again.
As for all the other 4 and 5 star reviews i don’t know what site there playing on but its not the one i have been. Unlucky we pulled your pants down bingo.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday June 10th, 2015

Hi Sahra,

We hope you are doing well.

Thank you for having taken the time to write to us and let us know how you are feeling.

We are very sorry to hear that you have been going through a bad luck streak lately, but as such we would like to reassure that all our games are randomly operated by latest RNG (Random Number Generator) software systems and we can assure you that our games cannot be altered or manipulated.

All of our games are fairly operated and licensed under the Alderney Gambling Control Commission; as such all of our games are intensively tested and monitored to ensure that they play in total fairness for all of our players.

We hope you will agree that luck in itself is fortunately and unfortunately beyond anyone’s control.

In addition to the above, we also invite you to contact our very friendly live help who will be more than happy to assist you with any further queries you may have.

Until then we wish you spend a good day ahead.

ROSINA27
Lucky Pants Bingo User Name: ROSINA27
User Rating:
Monday July 10th, 2017

I think bingo sites like this should be struck off! It’s a disgrace with all their ridiculous excuses. They all happy to accept your deposits, but when it comes to paying you out fair and square it goes to show how dishonest they are. Stick to reputable bingo sites!

zoeloch
Lucky Pants Bingo User Name: zoeloch8@gmail.com
User Rating:
Tuesday May 12th, 2015

How long is this site under maintenance for as I was playing on a game and I got error message on screen to say my log in session had expired then I went to log back in and now says that there is maintenance being carried out and I have not received my bonus or spins

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday May 14th, 2015

Hi Zoe, thanks for contacting us. We had some scheduled maintenance for a couple of hours on Tuesday morning so our techies can keep improving the website. Hopefully you should have received your bonus and spins when we came back online with no issues. If there is still a problem please contact our 24 hour support team who will be more than happy to help. We hope you are otherwise enjoying playing at Lucky Pants Bingo and to see you soon in the rooms!

princessbony76
Lucky Pants Bingo User Name: princessbony76
User Rating:
Wednesday May 6th, 2015

I have been a member of the site since it opened. I deposited a lot and got up to ruby level on the loyalty scheme. Then without warning a few weeks ago I got downgraded to gold, then today downgraded to silver!! I have never heard of a site doing this before…shocking and I won’t be playing on this site again absolute joke!

KittyBingo
Lucky Pants Bingo User Name: KittyBingo
User Rating:
Friday May 8th, 2015

Hello princessbony76, we are very sorry to hear about your disappointment in regards to the changes you mentioned and as such would highly recommend you contact our very friendly customer support team who will be more than happy to assist you and answer any queries you may have of such nature. Last but never the least, we thank you for your valuable feedback which will be helpful in our aim to provide our players with the best online gaming experience. Regards, The Team

Multipc
Lucky Pants Bingo User Name: Multipc
User Rating:
Friday April 10th, 2015

Terrible. Won 2,700 on slots and withdrew 1,600. The slots took 1,100 back in the space of an hour, then I reversed the rest and lost it, on the same slots! Only 2 slots that is. Yes I know I reversed i,t but they pray on people who cannot help themselves and will reverse their winnings, Luck? nope random? nope what a lie and a joke.
Asked to close my account and was told cannot be done, what a joke again.
Stay away and play a site where you can limit yourself clearly without having to run through hoops.
Plus a rubbish selection of games.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday April 13th, 2015

Hello Multipc, we are very sorry to hear that your experience on the site was not up to your expectations and as such we sincerely hope you will agree that luck in itself is beyond anyone’s control. We would also like to reassure you that all game offerings at Lucky Pants Bingo have been extensively audited and approved by the UK gambling commission to conform to international gaming standards. As a responsible gaming company and as outlined in our Responsible Gaming Page, we make it our duty to advise our players regarding the deposits and wagering limits they can apply in their accounts plus our support team is trained to assist players in these kind of situations. Last but never the least, we thank you for your feedback which will be very helpful in our aim to provide our players with the best online gaming experience. We hope you have a good day.

Nothappy10
Lucky Pants Bingo User Name: Nothappy10
User Rating:
Wednesday April 8th, 2015

I’ve put money on this site and never really won a lot and when I do win anything it always goes in to my “bonus” money. If I had known all this I would not have botherd. Not only that playing on a mobile phone isn’t very good, hardly any games and no big wins ethier.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday April 9th, 2015

Hello Nothappy10, we are really sorry to hear that lady luck has not been by your side lately and we sincerely hope you will agree that luck in itself is fortunately and unfortunately beyond anyone’s control. We would also like to reassure you that any game offerings at Lucky Pants Bingo has been extensively audited and successful approved by the UK gambling commission to conform to international gaming standards. Kindly get in touch with the very friendly and competent Lucky Pants Bingo customer support team who we are sure will be more than happy to help you with any query you may have pertaining to your player account. Until then, we hope you have a good day ahead:) Last but never the least, we thank you for your valuable feedback which will be helpful in our aim to provide our players with the best online gaming experience.

billyt1992
Lucky Pants Bingo User Name: billyt1992
User Rating:
Wednesday March 4th, 2015

I’ve been on this site for the last few weeks and can honestly say it’s a great site the ch always ask how you are and you can win abit of money. I deposited a few times and although I havnt won Everytime ( it is a gambling site after all) I always find it fun I got locked from the site because I got my password wrong but a quick email to customers services and they sorted it out in no time. I think it’s the best bingo site I’ve been on

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday March 5th, 2015

Hello billyt1992, thank you for your feedback. We are glad that the site is to your liking and also that you had a nice experience while being in the company of the Chat Hosts. Our Support team aim to deliver the best services and we are very much pleased that you are getting just that. We wish you the very best on our games and may the wins come your way soon!

harperddelight
Lucky Pants Bingo User Name: harperddelight
User Rating:
Saturday December 27th, 2014

Lucky Pants Bingo is the best site ever. Great chat hosts and fab cms, the roomies are all great, never any bullying as the chs dont stand for it, they firm but fair. Fab prizes and great cgs and quizzes and great bonuses wen u deposit and it a good atmosphere. I love the slot game fiddle fee dough. There always different promotions going on, so if you’re more of a slot person then there be a promo for that and if you’re more of a bingo player they have a code for that too.
I love the variety of the rooms and the chs as u can have fun as they get to know everyone and make u feel a part of this wonderful site, which is lucky pants bingo and that what makes them good at wat they do. ty all chs and cms and live help from kathryn aka booboobluebells

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday January 5th, 2015

Hello harperddelight, Thank you for the nice review. We are glad to hear that you are enjoying every aspect at Lucky Pants Bingo and that you are having a great time! If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team.

wendewon
Lucky Pants Bingo User Name: wendewon
User Rating:
Saturday September 20th, 2014

I thoroughly enjoy playing Lucky Pants Bingo – The Bingo games vary from just main games to link games to games with a chance to winning 200.00. The CM’s are pleasant and funny. The slots are just fab with high jackpots and so many to choose from. I have never been thrown out of a slot due to their mechanics. I have always received my winnings with 5 days and have had no trouble whats so ever.
I love the overall bonuses and the vibrant look of the pages. Also the staff at Lucky Pants are so very helpful if you want an answer to a question you get one and are not fobbed off. Please give Lucky Pants a try – I’m sure you will enjoy your time there.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday September 23rd, 2014

Hello wendewon, Thank you for the nice review. We are happy to learn that your experience at Lucky Pants Bingo is everything you could wish for. Indeed, customer satisfaction is on top of our list and we always to our best to ensure that players have a satisfactory gaming experience on our side. Thanks again for the lovely review and best of luck to you and everyone!

ontimejohn
Lucky Pants Bingo User Name: ontimejohn
User Rating:
Wednesday September 17th, 2014

I used 2 different cards on this site, the main one was used most recently to make deposits. when i made a withdrawal, they paid to old card which was no longer in use! i recently lost my job so really needed the funds paid on to correct card. when i found out, they couldn’t reverse payment so i lost all the winnings!
Terrible service so be warned all players, be careful when using cards as they will not use the correct ones.

xxdave666xx
Lucky Pants Bingo User Name: xxdave666xx
User Rating:
Monday September 22nd, 2014

Hi John, I hope this may help you – if they paid the winnings in to an unused bank debit/credit card then after roughly 2 weeks the bank will bounce the money back to the bingo site at which point they can either pay to your current deposit method of send a cheque. If you know what bank it was sent to give them a call tell them what happened so they can speed things up. The same thing happened to me and the bingo site kept saying no we can’t help. I told them i was contacting the governing body and soon had my money. I don’t normally reply to comments, but the fact about you losing your job meant you may need the money more than ever. Good luck with getting your money and a job.

ooooermrs
Lucky Pants Bingo User Name: ooooermrs
User Rating:
Thursday August 21st, 2014

Been a member for a long time, won a fair bit on the slots and lost a bit, thats gambling. What has made me stop using this site and empty what money i had in it? A notice came up stating i won 50 free spins…..how lovely……not! If you win anything over a fiver you will only get a fiver, i did this in 20 spins and then the other 30 spins vanished because i won a fiver??? Angry is not the word. Why give 50 spins if you can only win five pounds. Ive played every day for nearly two weeks and was doing well, but this has finished it for me.

It takes around 9 days for withdrawn money to get in your bank account. Its ok but with my vip status its meant to be processed within 24 hours, nope never happened. You’ve lost a member Lucky Pants. At least with the other main sites if you get 50 spins or even 100 spins you get what you win!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Friday August 22nd, 2014

Hi again ooooermrs, The VIP executive gave you a ring but reached your voicemail. He will try again later. With regards to the concerns you raised regarding the 50 free spins, please note that since luck is a unmeasurable factor and to increase the chances of players being winners; we decided 50 free spins should be more than enough even to someone who would consider themselves unlucky – to win at least £5 whereby upon meeting a wagering requirement of only 2x on bingo – should have real funds in their account to play whichever games they wish. As regards the withdrawal part, indeed as per your loyalty level the ‘withdrawal pending’ period is only 24 hours. What is described on the VIP page is the pending period and not the processing time of payments as we cannot be held for accountable for delays from our bank’s side.

That being said, we are sincerely sorry that you feel this way and invite you and everyone to contact the Customer Support team whenever there is an issue. CS is there whenever a player needs helps, wants an issue cleared up/resolved or just wants to share their winning streak with someone. It is an all-encompassing service not matter what level of player contacts them.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Friday August 22nd, 2014

Hello ooooermrs, Thank you for your comment. We are terribly sorry to hear that your experience with Lucky Pants Bingo has not been completely satisfactory. We have passed on your feedback to the VIP team and a VIP executive will be contacting your shortly.

Neverwinanything
Lucky Pants Bingo User Name: Neverwinanything
User Rating:
Saturday August 2nd, 2014

I played at Lucky Pants Bingo and won a bit and withdrew into my paypal, which takes 48 hours, that was 3 days ago and I’m still waiting. I’m not happy with this site.
I contacted customer services and was told some old rubbish about batching process. It’s just a ploy to get you to reverse your winnings. I’ve withdrawn on other sites and your money goes into paypal within seconds.
Poor site in all aspects. Expensive to play with poor prize money. Don’t waste your money!!!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday August 5th, 2014

Hello Neverwinanything, sorry to hear that you’re disappointed with the withdrawal processing. The standard waiting time is 48 hours however withdrawals are processed only week days. We appreciate your feedback; rest assured that this will be passed on to the relevant person. Depending on your VIP level, the waiting time for withdrawals is lesser. In regards to the prize money, this depends on the number of players who purchased cards as well as the time played, we invite to purchase cards in our free room for a chance to win big. For any further questions, feel free to contact our support team who will gladly assist you with any queries.

Yorkiegal1
Lucky Pants Bingo User Name: Yorkiegal1
User Rating:
Thursday July 10th, 2014

I like Lucky Pants Bingo – I won 450 on slots 2 weeks ago although put most back on I really enjoyed it. The slots are really good and the bonuses are great. I don’t expect to win every time. I put my 20 pounds on weekly and I think some people believe they should win every time they deposit. Keep up the good work luckypants ……..yorkiegal7291

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday August 5th, 2014

Hello Yorkiegal1, thank you for the nice comment. Congratulation on your wins, we hope you’re having a wonderful time while playing on Lucky Pants Bingo. Catch you soon on the site!

kellyj1989
Lucky Pants Bingo User Name: kellyj1989
User Rating:
Monday June 16th, 2014

I actually like this bingo site and i normally stay well clear from these sites… No problem with depositing or bonus and managed to meet all my wager requirements. I like the fact you can keep an eye on your wager requirements at Lucky Pants Bingo by going to the history box near chat.
Didn’t win loads, but won enough to play for a couple of hours and didn’t find it too hard to win actually. I’m all for the slots, so if i do win it goes straight to the slots lol and they have a good range to choose from.
Can not comment on withdrawals yet as i haven’t withdrawn. I also like the 100 spins bonus when you deposit, you don’t get them in one hit you get them 20 a day, so i can play for a couple of days for free ;), deffo be back x

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday June 17th, 2014

Hello kellyj1989, thank you for your nice comment. We are glad that you’re enjoying the games and bonuses offered. Good luck on our games and win big! For any questions, feel free to contact our support team who will gladly assist you with any queries.

cancaitie
Lucky Pants Bingo User Name: cancaitie
User Rating:
Wednesday April 30th, 2014

Should have paid attention to the reviews. I joined this site when it just opened after getting a email from the sister site with a no deposit bonus,thought I would give it a go.However I found the sight to be lacking because it was new and decided to leave it for a while. I recently received a email telling me I had five free spins so decided to use them.I found that the site had a lot more going for it and decided to deposit.
I played fine, never won a thing, but that is bingo for you. I just tried to get in my account and it has been locked?. No explanation why. And as far as i am concerned no good reason.So i agree with most people on this site, please stay away from this site it is not worth the hassle!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Friday May 2nd, 2014

Hi cancaitie, thank you for your comment. Regarding your account being locked, did you try to contact customer support to find out the reason? Lucky Pants Bingo does not make it a practice to lock players’ account and not provide a reason. The most common reason for accounts being locked is due to invalid login details being inserted. The system has been designed to automatically lock an account if incorrect details are used just in case the person trying to access the account is not the account holder. Then, once the genuine account holder notices that the account is locked he/she can contact support and the account will be unlocked once security checks have been carried out. Of course, the account still gets locked if a typo has been made by the account holder but better that than the alternative. Please do try to check with support regarding the lock on your account. Thanks.

royaleking76
Lucky Pants Bingo User Name: royaleking76
User Rating:
Monday April 21st, 2014

Stay away from this site. It’s dead. Limited number of players to max 20 or so per game, good chance of winning right? WRONG…The same two names win over and over and over again, despite maxing my cards.
A few others were complaining too and the chat host simply laughed them off. I’m pretty sure some of the players are made up to as they seem to enter the room just to pitch in saying how ‘Amazing’ the site is. Wish I hasn’t deposited, possibly the worst site I’ve used and that’s saying something.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday April 24th, 2014

Hello royaleking76, Thanks for your feedback. We are sorry to hear that your experience at Lucky Pants Bingo was not the one you would have wished for. The number of players in the rooms depend on the time of day so perhaps some hours are more ‘dead’ in terms of activity than others. On another hand, if you feel that a host was not doing his/her job properly – in this instance not giving due attention and adequate response to players’ complains – please do contact the support team who will escalate the matter to the chat host manager.

cordyroy
Lucky Pants Bingo User Name: cordyroy
User Rating:
Saturday April 5th, 2014

I really liked Lucky Pants Bingo, I only closed my account because I like to play a lot and the winnings seemed low. Some of my favourite slots were 40p/80p min per spin so a £20 deposit doesn’t go far. Really nice site, and good to see that they take customer service seriously.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday April 8th, 2014

Hello cordyroy, We are sorry to learn that you were not satisfied with your winnings but of course we do accept your decision. Thank you for your comments regarding the site and customer support. We wish you all the best.

lorrainemoir
Lucky Pants Bingo User Name: lorrainemoir
User Rating:
Tuesday March 4th, 2014

Been trying to access Lucky Pants website for more than 24 hrs now and can’t seem to get access. Is there a problem with the site that I am not aware of? Quite concerned as I have a considerable balance sitting in the site and a considerable withdrawal pending. Can anyone help?

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday March 11th, 2014

Hi Lorrainemoir and all, There was indeed an issue at Lucky Pants Bingo which caused disruptions when trying to access the site. We sincerely apologise about this and wish to assure everyone that the matter has been sorted. Such occurrences do not affect players’ balances or any pending withdrawal requests. At the same time, we understand how upsetting this must have been and players were compensated accordingly.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Saturday January 18th, 2014

Hi KISSIFUR, Once again we are sorry to learn that you were unlucky on our site. On the other hand, we wish to make clear to everyone that none of the games we offer, be it the instant games, bingo games or chat games are fixed. Lucky Pants Bingo is licensed by the AGCC which guarantees its fairness and transparency. The games we offer come from world renowned providers, have been extensively tested and are regularly audited so as to prove that they are fully legit. Once again KISSIFUR, we regret that Lucky Pants Bingo does not seem to be up to your expectations and hope that this may change. Regards, The Lucky Pants Bingo Team

kissifur
Lucky Pants Bingo User Name: kissifur
User Rating:
Thursday December 26th, 2013

Gave Lucky Pants Bingo the benefit of the doubt, so like an idiot i deposited again. As usual no win, but what really peeved me was the chat game. I was in the lead and cm asked how many reindeer there was, well apparently there are 10 according to luckypantsbingo. Needless to say a usual bingo winner won the chat game. That’s all i have to say about this site, apart from it was a chat game, why did u feel the need to fix it?

towie1959
Lucky Pants Bingo User Name: towie1959
User Rating:
Sunday November 3rd, 2013

This bingo site sucks, so be warned ! signed up with them last night and after registration they asked for photo id and a utility bill. This morning i got email saying log on to get bonus and after logging on i was invited to lodge funds and get my bonus. This i did and logged in again just a while ago and site says, oops your account is locked and to contact support – WTF!!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday November 28th, 2013

Hello TOWIE1959, We are sorry to learn that your experience on Lucky Pants Bingo was not up to your expectations. We would like, however to clarify the situation with regards to the request for documentation. The player’s account was automatically locked by the system following his registration since a mismatch was detected in the account and because the address provided was incomplete and did not enable verification of the account. Once contact was made with the player and documentation requested – to note that the player was not requested to provide these immediately, but at his earliest convenience – the account was unlocked and full access provided to the player. At the present time, the account is in good standing and fully accessible. Regards, The Lucky Pants Bingo Team

kissifur
Lucky Pants Bingo User Name: kissifur
User Rating:
Sunday November 3rd, 2013

The site looks ok until you start to play, the chat hosts have their favorite members so don’t bother talking to you even if you ask a question. As for the games the favourite members seem to be very lucky. O woud gve this site a very very wide berth.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday November 28th, 2013

Hello KISSIFUR, We are sorry to learn that the chat hosts were not up to your expectations. We wish to assure everyone that the chat games are conducted in all fairness. At the same time, should you be unsatisfied with the conduct of a chat host please get in touch with the support team so that the matter might be looked into and rectified. Regards, The Lucky Pants Bingo Team

cher327096
Lucky Pants Bingo User Name: cher327096
User Rating:
Wednesday October 9th, 2013

I got a £6 bonus and have to wager £68 to get any winnings. Any bonus they give you, you have to pay it back big time. If not you don’t win any real money only bonus and you cannot withdraw. Do not accept any bonuses from this site – better still do not join.

KittyBingo
Lucky Pants Bingo User Name: KittyBingo
User Rating:
Monday October 14th, 2013

Hello CHER327096, Thank you for your comment. We are sorry to see you upset about the bonuses. Indeed bonuses offered at Lucky Pants Bingo carry a 4 times wagering requirement. On the other hand, we are pleased to inform everyone that the bonus system changed since last week and that now, all bingo wagers count for double which means that the wagering requirements have been halved. In addition, bonuses are now fully cashable along with any winnings generated from them. We hope the changes will be appreciated by players and our team is available 24/7 to provide further information and assistance. Regards, The Team

mrsgin
Lucky Pants Bingo User Name: mrsgin
User Rating:
Friday September 20th, 2013

When Lucky Pants Bingo started out it was okay, I thought they might be a good new rival to the bigger sites, but it’s just gone way downhill, I guess they are struggling as there are far better sites out there. There are hardly any people playing and they seem to be tightening up on bonuses making them virtually worthless.
Customer service is awful, robotic and unhelpful and please don’t call me “dear” – I am a young woman, not a decrepit 90 year old! I happily closed my account there and don’t miss it at all – and my bank balance is happier.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Friday October 4th, 2013

Hello MRSGIN, Thank you for your comment. We are sorry to hear that your experience on Lucky Pants Bingo was not what you would have wished for. Regarding the bonuses, we are pleased to inform everyone that they have been updated in order to be more advantageous to players. Please do pass on your comments on how we can improve the site, games and promotions in order to make Lucky Pants Bingo a more enjoyable gaming destination. Regards, The Team

bingoloopyme
Lucky Pants Bingo User Name: bingoloopyme
User Rating:
Saturday August 17th, 2013

I have played on Lucky Pants Bingo loads of times and never had any probs. Won a few times on bingo, not big amounts but enough to keep playing. The slots I love and have been lucky on these winning a decent amount a few times.
Don’t find it clicky and the chat host always welcome you so all in all a thumbs up from me. The bonuses they offer are great too and I never have a problem withdrawing if I’m lucky emough to be able.
I like their sister site Kitty Bingo too.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday September 16th, 2013

Hello BINGOLOOPYME, Thank you for your nice comment. We are pleased to hear that Lucky Pants Bingo is an enjoyable gaming destination for you. If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team

kissifur
Lucky Pants Bingo User Name: kissifur
User Rating:
Friday August 9th, 2013

I know same names can win a few times, but this site is ridiculous. Think i saw the same 7 names win all night. Will never play on this site again, play at your own risk.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday September 16th, 2013

Hello KISSIFUR, Thank you for your comment. We are sorry to hear about your disappointment. We wish to assure you and everyone that our site makes use of the very latest RNGs which ensure that all game outcomes are totally random. Should you require any clarifications or assistance, do not hesitate to get in touch with the Support Team

willsowls
Lucky Pants Bingo User Name: willsowls
User Rating:
Wednesday August 14th, 2013

A silly name to have! Same old site as linked to others. To win anything was difficult, So gave up! Save money and buy decent pants lol

annir9
Lucky Pants Bingo User Name: WhichBingoAnni
User Rating:
Wednesday May 29th, 2013

I think this site is great; I am normally a little weary about checking out new sites but thought I would give it ago. I made my first deposit and was happy with my big balance of £40. The chat hosts in the room said hello but they did seem a little clicky in the room I was in.
I will return as I still have some money in my account and to see how my next visit is welcomed by them. I love the amount of promotions that are available, especially that I get some money back with every single deposit I wish to make and there is some free bingo! Think that is great!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday August 7th, 2013

Hello ANNIR9, Thank you for your comment. We are pleased that you appreciate the offers available on Lucky Pants Bingo. Re your comment about the Chat Hosts, we will pass these on to the Chat Host Manager for him to look into the matter. We want players to have fun and chat in the rooms so the Hosts always have to be on their toes and keep players entertained. Please do not hesitate to pass on more comments on how we can improve even more. Wishing you best of luck. Regards, The Lucky Pants Bingo Team

sterling36
Lucky Pants Bingo User Name: sterling36
User Rating:
Thursday February 21st, 2013

I joined Lucky Pants Bingo yesterday and the site is very very poor compared to most and didn’t take long before the free bonus was used up. I won a couple games, but was no more than £2.00 lol, and the CH didn’t make you feel very welcome. I didn’t deposit.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Tuesday June 18th, 2013

Hello STERLING36, Thank you for your feedback. We are sorry to hear our site was not to your liking. We would love you get more feedback from you if you could contact our support team via email or chat, Regards, Lucky Pants Bingo

lonestar22
Lucky Pants Bingo User Name: lonestar22
User Rating:
Wednesday February 20th, 2013

Just on this site recommended by this website. Lucky Pants more like cheeky pants. I don’t recommend this site to nobody. Asked ch how to enlarge my books could hardly see them as i cant hear proper. Answer – sorry to HEAR this. I can see the funny side, but other deaf people may not. Only my first game and won’t be back. Maybe review before advertising them.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday June 12th, 2013

Hello LONESTAR22, Thank you for your feedback. We apologize if you have been displeased by the comment made. We would like to reassure you that the intention was not to offend you. We hope to see you one day on the site soon. We wish you all the best in your future endeavours. Regards, Lucky Pants Bingo team.

adam123
Lucky Pants Bingo User Name: adam123
User Rating:
Tuesday February 12th, 2013

I’ve been playing my 500 free bingo tickets here on Lucky Pants and have been having some good game’s and I’m really enjoying it here. I think the chat hosts are great when I was playing and they welcomed me to the room and welcomed the other roomies and I’m defintely sticking around on this site!!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday June 12th, 2013

Hello ADAM123, Thank you for your comments. We are glad to hear you like the site and the chat rooms. By playing the chat games in the rooms, you can win up a minimum of 1000 points which can be converted into bonus for a greater chance to win. Best Regards, Lucky Pants Bingo Team

shaun/john
Lucky Pants Bingo User Name: shaun/john
User Rating:
Tuesday February 12th, 2013

Don`t think so, Lucky Pants, more like, lucky if u get a win. One of the worse sites.

foundagoodsite
Lucky Pants Bingo User Name: foundagoodsite
User Rating:
Wednesday February 6th, 2013

I joined Lucky Pants Bingo as i thought yeah, ok, another new one, lets give it a go. Wish i hadn’t now. The 500 free cards they give you they turn into £5 bonus, so ok yeah 500 cards if u play the 1p games which when you enter the rooms are few and far between.
The CH’s are very clicky and only talk to the regular names they see going in and they make no effort to welcome a new player to the site. Chat was very dull with just 1tg and 2tg on screen and even then they were those clickable emotes.
I’m sorry this site is not for me. Only decent thing about this site was the Live Help.

shaun/john
Lucky Pants Bingo User Name: shaun/john
User Rating:
Tuesday February 12th, 2013

I found the same thing, am so happy I didn’t deposit.

Sue Denholm
Lucky Pants Bingo User Name: Sue Denholm
User Rating:
Monday February 4th, 2013

Terrible site. The Hosts only welcome and chat to you if you are a funded player that is when they are actually there! I spent 20 mins in a room and never seen the host speak once. Very bad 1st impression and I won’t return. Much better out there and they would do good to remember that.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday August 7th, 2013

Hello Sue, Thank you for your comment. We are sorry to hear about the issue which you experienced on our site. Could you please provide us with more information about the room in which you were not greeted in by the host and the one where the host did not speak for 20 minutes. We will be forwarding these to the Chat Host Manager for him to look into. Regards, The Lucky Pants Bingo Team

funnygirl
Lucky Pants Bingo User Name: funnygirl
User Rating:
Friday February 1st, 2013

I have to give this a thumbs down simply for the fact that my tickets wouldn’t mark properly. The CM said to go to lobby then come back to the game, i did that but found i had to keep doing it, of course i got the usual trying to blame my browser, i had the same thing on Kitty bingo.
As for the bonus, Lucky Pants Bingo convert the 500 free cards into 5.00 which is okay and i won 2.41 which went into bonus money.
I wouldn’t deposit as there’s not much point if i cant see my cards playing. I would say it seems a quiet site, but worth a try even if just to use the free money and spins.

kkaayyss
Lucky Pants Bingo User Name: kkaayyss
User Rating:
Thursday August 8th, 2013

Went to live help like the Lucky Pants Bingo persons says to see what sorting it out to my satisfaction meant they gave me the bonus 55% bonus I was offered in the drop down when I made my deposit, so just what I should have got, no more, no less – no gesture of good will. Starting to understand why such a good site, with great selection of games has so many bad reviews. I have one problem after another. Can’t say I was satisfied or even slightly pleased at the outcome.

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Wednesday August 7th, 2013

Hello FUNNYGIRL, DREWBERT73 and KKAAYYS, Thank you all for your feedback. We are sorry to hear about the bad experiences you had on Lucky Pants Bingo. FUNNYGIRL and DREWBERT73, we did have some issues with players and the cards not being daubed correctly, but this has now been sorted. We had some major maintenance in order to clear all technical issues and everything is functioning fine now. KKAAYYSS, regarding your bonus issue, please do get in touch with the customer support team via the Live Help Service and we can assure you that they will resolve the matter to your satisfaction. Regards, The Lucky Pants Team

kkaayyss
Lucky Pants Bingo User Name: kkaayyss
User Rating:
Tuesday August 6th, 2013

Re-opened my account to give this site another go because i do love the slots on this site as great range to choose from. Thought could make it my regular site, but made a deposit 30 pounds and click on the drop down it offers you bonus. Click yo accept 55% bonus plus 5 free spins. Got none of the two. Went on to live chat they said the bonus had expired. Why I asked was it still in my banking offering me it. Reply – it was just a weekend bonus and I deposited early Monday morning, so I didn’t get the normal 50% reload bonus because i clicked on the 55% bonus. Twice now I’ve deposited and got no bonus. The offer they made me was to redeposit and they would give me 75% – insult to injury, so I have closed my account. These sites have no respect for customers and no idea what a good will gesture is. Their mistake for that offer to still be in my banking not mine. but still I lose.

drewbert73
Lucky Pants Bingo User Name: drewbert73
User Rating:
Monday February 4th, 2013

Same happened to me.

me
Lucky Pants Bingo User Name: me
User Rating:
Thursday January 31st, 2013

I have played many bingo sites for many years. After seeing the ad for Lucky pants I thought I would risk £20, after playing the free 500 cards I deposited £20 & rec £40 bonus, playing the 75 ball game I soon lost it all.
The Chat Managers are slow in replying to any questions, the chat games are infrequent, maybe 1or 2 every hour. The majority of new players were saying they would never deposit & when the free bonus had gone so were they. The so called jackpots are a joke in comparison to other sites & overall I found it a terrible place to play bingo. The format of the site is poor & even though the Chat Managers were slow in replying to any question I felt for them, one even said they had limited bonus points to give out every hour hence the infrequency of chat games.
If I had to mark it then it would be a 2 out of 10 for me & yes, you guessed it I have closed my account with Lucky pants.

MAW25
Lucky Pants Bingo User Name: MAW25
User Rating:
Sunday February 3rd, 2013

Totally agree with you ME, I have also closed my account!

natjayk
Lucky Pants Bingo User Name: natjayk
User Rating:
Thursday January 31st, 2013

Another non exciting bingo site.You do get £5 free and 20 spins from which i got £1.07 added to my bonus funds for that. Not much chance a getting a win that’s worthwhile banking. Good luck – Lucky Pants Bingo is worth a try with free money.

sarah5bb
Lucky Pants Bingo User Name: sarah5bb
User Rating:
Friday January 25th, 2013

gave lucky pants a try, yes i got to say i loved it good bingo games and loved the slots,

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Monday July 8th, 2013

Hello kkaayyss, Thank you for your feedback. Could you please send an email to our support email address with mention of your whichbingo username and bingo username. The Lucky Pants Bingo Team

kkaayyss
Lucky Pants Bingo User Name: kkaayyss
User Rating:
Friday June 28th, 2013

I realy wanted to come back after i deposited and say loved this site it was great, bit I can’t. The CH were very nice, the site works good, loads of slots to choose from, but here’s the thing – deposited 105 pounds in 1 day and never got past that amount. The slots look great, but they don’t give out. I did have a load of bingo money to play with. Won a line went in to real money, won a house went in to real money. 3 hours later won again went in to bonus. Ask on live help why they said new service to enhance something or other told them to keep it and close my account then was joined by supreviser he said technical problems.

kkaayyss
Lucky Pants Bingo User Name: kkaayyss
User Rating:
Wednesday June 26th, 2013

Haven’t deposited on this site, but did get my free bingo cards. It seemed alright to me – they gave what they promised which some sites don’t. I will make a deposit on this site due to the fact when looking round it they have a fantastic amount of slots to choose from. Some slots I’ve only ever seen on cassava sites like Piggy Pay Out, Easter Island, Fluffy Favourites etc., plus loads of others. Looks like this kind of site could give cassava a run for their money, but I am surprised most of the reviews are bad, but like I say I will give it a go – here’s hoping!

LuckyPants
Lucky Pants Bingo User Name: LuckyPants
User Rating:
Thursday June 6th, 2013

Hello Sarah5bb,
Thank you for your nice comments. Do you have any favorite slot games? We’ve recently added new ones and have fantastic offers coming up this week end! Please contact our support team for further information.
Best Regards,
Lucky Pants Bingo Team.

Thank you for your review!