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Casino of Dreams Review

50 Free Spins on Cool Buck

*18+. New players only. 50x bonus wagering required, max bet £6.25 until completed. Game weighting applies. 2 day expiry for bonuses. eWallets excluded. T&Cs apply. Full T&Cs apply. Please gamble responsibly. Begambleaware.org.
  • 400+ Casino Games on Instant Play
  • 5 levels to progress in the VIP program
  • 3 Part Welcome Bonus
Payment options
Software options
Support

Live Help

Email: via on-site form

Email: support@casinoofdreams.com

A Quick Look at Casino of Dreams

Casino of Dreams is set against an urban night where you can wander through some of the most popular online casino games by Microgaming. The game collection here covers slots, jackpots, live dealers, card and table games, poker, video pokers and casual games like scratch cards. It’s all available on an instant-play platform. Our Casino of Dreams review tells you everything you need to know!

Bonuses & Promotions

The Welcome Offer

  • 1stdeposit: 100% bonus up to £250, plus 50 spins on Cool Buck
  • 2nddeposit: 25% bonus up to £250
  • 3rddeposit: 50% bonus up to £500
  • Wagering requirements: 40x

In total, this Welcome Bonus package is worth up to £1,000 over 3 deposits, with an additional 50 spins with the first bonus. Minimum deposit to claim the offer is £20, and you only have 48 hours from the moment you sign up in order to claim it. The wagering requirement is average at 40x, and as usual, most slots will contribute to the requirement fully at 100%, while Roulette and Blackjack contribute only 8%. Winnings from the extra spins are awarded as bonus funds, which is also standard. Each of the bonuses are only valid for 2 days from the moment they’re awarded.

Website

www.casinoofdreams.com

Launched

2016

Licence

UK

So, what’s our verdict on this new player’s offer from Casino of Dreams? All in all, it’s fairly standard all round and not out of this world. The spins are a nice nod to slot players, especially since Cool Buck is such a popular classic slot. As with most multi-part bonus packages, the most generous bonus is on your first deposit, so we highly recommend you take advantage of that. You’ll get a lot of extra chips to play with, without putting down too much cash. One thing though is that each bonus is valid for only 2 days. At first this might seem unusually short, compared to the regular 30 days, but it’s not a bad thing. Since it’s usually not worthwhile for most players to run after the wagering requirement, it’s actually better that the bonus ends shortly after you’ve used it all up so that you can quickly move onto the next bonus.

*18+. New players only. 50x bonus wagering required, max bet £6.25 until completed. Game weighting applies. 2 day expiry for bonuses. eWallets excluded. T&Cs apply. Full T&Cs apply. Please gamble responsibly. Begambleaware.org.

Ongoing Specials & VIP Program

Casino of Dreams has a Dreams Reward programme. This VIP club is divided into 5 levels, and you’ll start at Level 1 from the moment you sign up. You’ll enjoy daily deals after making your first deposit and start collecting loyalty tokens to move onto the next level. As you move up the ranks, you’ll enjoy offers which get bigger and better the higher up you are.

Games & Software

  • Software provider: Microgaming; Rabcat, Foxium, Evolution Gaming
  • of Games: 260+ Slots
  • Type of games: Slots, Jackpots, Table Games, Roulette, Live Casino, Video Poker, Casual Games
  • Video Slots, 3 Reel Slots, Progressive Jackpots, Blackjack, Baccarat, Caribbean Stud, Roulette, Hold’em

Casino of Dreams specialises in Microgaming games, with a few, carefully selected games from other developers. With Microgaming being one of the leading software providers in the industries, you can be sure that the games here are all first class, tried and beloved. Their slots are both visually pleasing as well as financially exciting, with both low and high variance games available. The video slot library is solid with old favourites like Avalon, Thunderstruck II, and Immortal Romance, alongside newer releases Gnome Wood, which is a 25 payline slot with a Wandering Wild feature. Classic slots are also plentiful with 70 titles to choose from.

There’s also a decent selection of video pokers like Double Joker and Aces and Faces. Blackjack and roulette come in the several variations, but for the ultimate card and table games, check out Casino of Dreams’ Live Casino. Live dealers from the Evolution Gaming studios host games ranging from Blackjack, Roulette, 3 Card poker, Casino Hold’em, to the funky Dream Catcher and Football Studio.

How to Deposit & Cash Out

Depositing

To load your account at Casino of Dreams UK, you can use Visa, Mastercard, Skrill, Neteller, and Paysafe. Minimum amount for deposits is £20. Note that while Paysafe is accepted for deposits, you will have to use another payment method to withdraw.

Cashing out

Minimum amount for withdrawal is £20, and withdrawal requests have to go through a 2-day pending period before they are actually processed. Then it depends on which payment method you’re using. This is annoying, but not abnormal by any stretch.  We suggest going with an e-wallet like Skrill or Neteller to make the cash out process a bit faster.

Nothing too spectacular about the banking process here. Two day pending periods on withdrawals are sadly standard fare at online casinos.

The Community

There isn’t much of a community to speak of here. In many ways, Casino of Dreams is a bit old school that way, still focusing primarily on the games itself. Slots, which is the majority of the games here, tend to be a bit of a solitary game. However, if you head over to their Live Dealer games, you’ll meet other players who are serious about their Hold’em, or just out to have a blast on the Dream Catcher’s wheel of fortune.

They’re not active on Facebook or Twitter either. If you want to stay on top of the different releases and promos, its simplest just to log in to your casino account or keep an eye out for their newsletter in your inbox.

Take Casino of Dreams with You

Casino of Dreams app is browser based, which means that you don’t have to download anything. Simply go to their website from your phone or tablet’s browser and the casino will adapt itself to fit your device. It works across Android, iOS, Windows and Blackberry devices. The design sports the same starry night city theme, and it’s easy enough to navigate your way through.

In terms of games, Casino of Dreams Mobile is definitely not nearly as vast as the desktop casino. However, this is the case with a lot of mobile casinos and that’s because some of the older games haven’t been adapted for the mobile platform yet. Nonetheless, there’s still more than 100 top games from slots to live dealers, already to play on your phone or tablet.

Our take on Casino of Dreams

We’d give Casino of Dreams 3.5 stars. There’s nothing wrong with this place, but there’s also nothing stellar about this casino. But that doesn’t mean it’s a bad place to play. There are about 400 games, with a strong focus on Microgaming slots and jackpots, plus a live casino from Evolution Gaming. These are names you can trust, and you can play assured that these games are some of the best that the industry has to offer. If you’re looking for a straightforward, down-to-earth place to play some all-time favourites, then Casino of Dreams just might be the place.

Have your say!

Have you played at Casino of Dreams? Did you like it or was it awful? Let other players know!

Reviews for Casino of Dreams

1.70 /5
Based on 10 user reviews
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Reviews (13)
Questions and Answers (0)
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RM
Saturday September 22nd, 2018
User Rating:

My account balance was wiped to £0.00 because I did not log in for a few months. They charge an admin fee in order to reclaim customer deposits.

Jodie89lt
Friday June 29th, 2018
User Rating:

Deposited played and won. Didn’t need to deposit any further as I was playing with my winnings. I withdraw £200. (Previously have withdraw 490) my account was fully verified with documents. And then I get an email saying my account has been closed for a ‘wealth’ review. And now want to see pay slips etc. Even though I wasn’t depositing over the past week just playing with my winnings.
So the money I had won and asked to withdraw was put back into the slots account from withdrawal status. I have told them after this I don’t want to reopen my account. But I do want the money I have won. I was told on Monday I would hear something back in 48 hours. Still nothing.
They only closed my account and got sent to the risk team as I was a risk to their business cause I was winning more than I was putting in. I will be taking this further if the money is not received. I have played so many sites over so many years and I have never had to complain or go through this. I would never play on their sites again.

stoner112
Tuesday May 29th, 2018
User Rating:

Avoid! I deposited a total and £530 and went to withdraw £1500, but was told my deposits would be returned and any winnings confiscated as i had self excluded on a sister site in the past. I 100% did not self exclude on any of Broadway gaming network, but rather a completley different network years ago, but since then, i have overcome gambling addiction.
The UKGC advised my its my rite to request what casino i was self excluded from, but casino of dreams couldnt provide me with this information. Just read the reviews and look elsewhere to play.

Misshelpful
Wednesday February 28th, 2018
User Rating:

Casino of nightmares more like avoid at all costs. One devastated player here due to what I regard as there underhand tactics. So I have £1,137 withdrawal pending and kept checking. They just did not process my withdrawal so I asked support why the delay to be told to send ID and address verification again after already sending when I opened the account.
Before that though I kept playing stupidly depositing over £2300 with very little winnings so now they have said my account is closed as I’ve self excluded. I was relying on the withdrawal which still leaves me short anyway for the month. They find anything and I mean anything to not pay.
I logged in last week to find they had reversed my withdrawal probably hoping I would play with the money and almost certainly lose it. So many things they have done the list is endless and they need to be shut down. Can someone tell me how I escalate a complaint to the Ombudsman?

Studentnurse
Tuesday February 20th, 2018
User Rating:

Yesterday I deposited money on this site, then I won and went to withdraw to find out I had to send Id and a utility bill.
After depositing I found out I’m excluded from a sister site. I was allowed to deposit anyway. If I hadn’t of deposited more and won then I would of never new I couldn’t win on the site anyway. I believe there are people who have lost a lot of money due to this. Anyway my account is now blocked and waiting to find out if I can have my money back. Other sites I’ve used where there are sister sites I’m excluded from normally do not let you deposit in the 1st place or detect your email address and refuse to let you sign up. This is causing me a great deal of stress as I can’t give away money for nothing.
I have found others reviews to say they will prolong this and find ways to not give your money back. I hope they prove me wrong.
Also I’m annoyed at the time I spent on the site for nothing wasting my time and now have to wait ages for some answers:@ never been so stressed in all my life. If they restrict users accessing in the 1st place it would save all this hassle.

Sadheart86
Saturday October 28th, 2017
User Rating:

After some very stressful days with poor customer service casino of dreams did give me my withdrawal. Wasn’t a good experience so my advice would be to stay clear of this site. However if you do decide to try it make sure u have a passport or drivers licence first and send a photo of them along with bank card photo as soon as u join and ask them to verify your account first.
Plenty of other straight forward non stressful sites out there, but you can win on this one and they do pay you your winnings just it’s just a big headache or was so for me.

Sadheart86
Friday October 20th, 2017
User Rating:

Funny how you never give out names of real people . Nobody is helping me with my horrific experience with you not paying out my money

Stevmal
Thursday April 27th, 2017
User Rating:

Terrible generic reply…. You haven’t answered this guys complaint, but just garbled what you don’t do.

Stevmal
Thursday April 27th, 2017
User Rating:

Having joined and trying to verify my account, suddenly my account was closed without any notification, I contacted them to be told I self excluded on a sister site 2 years ago. As explained to them I only excluded on the sister site not this site as per their T&C’s.

I have informed them I wish to escalate the matter and they told me to refer to section 22 of their T&C’s which directs me to Broadway gaming, I have emailed them several times and they are ignoring me.

All along I have asked for supporting documentation, none has been presented, I have also asked for ADR contact, again no response.

This company seem to look for reasons to close accounts, every other company stop you from enrolling if they do not want you to join for whatever reason, this company as many people have written suddenly find reasons when you win, I can assure you that the people that don’t win don’t get their accounts closed.

stoner112
Friday November 3rd, 2017

Hi,I have the same issue…did you finally get your winnings paid?

Sadheart86
Friday October 20th, 2017

Please do not use this site they have discriminated me. I am sick bedridden and can’t provide photo id, but they have done nothing to help, just blocking. been playing on their site fine I won £1000 tried to withdraw £950 and they’ve made it impossible for me.
Explained I am on anti tumour therapy and cannot get to a post office to organise photo id but I have bent over backwards to give them absolutely everything they could possibly need to verify who I am, but no they say rules are same for everyone you need photo id. I just tried to log in and it says I’ve self excluded ???? I’m heartbroken. Please people avoid!!!! No customer care no clear warning I’ve had to ask again and again for complaints details . They are heartless. Avoid at all costs !

easyshah
Thursday February 16th, 2017
User Rating:

Once you will start winning, they will close your account & their support team wont reply and chat people will say to wait for support team. My account is been blocked for last 20 days. and there are about £2200.00 pending withdrawals in my account.

Before create an account, please see their trustpilot reviews. They close accounts of the people when there is a time to withdrawls and i am the victim of it myself.

Sadheart86
Saturday October 28th, 2017

Did you get your winnings in the end ?

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