Generation VIP Review

Our score How we rate
4.0 4.0 /5
User rating Based on 4 reviews
star 0.5 /5
100% Up To £77 + 77 Welcome Spins

18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, T&C’s apply. #AD

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    Play over 500 slots by NetEnt, Microgaming and others
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    UK players can deposit and withdraw using PayPal
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    Good range of customer support options for UK players
Launched 2019
License UK
Live Chat 07.00 – 00.00 daily (GMT)
Phone number 0203 318 9367
Support Email Use form on contact page
FAQ section Yes
Payments methods
astroPay payment Bank transfer payment Mastercard Debit Neteller payment Paypal payment method PaysafeCard Logo payment skrill payment Visa Debit Visa Electron payment
Game Manufacturers
Blueprint Gaming evolution-gaming Eyecon Software Inspired Entertainment Lightning Box Microgaming NetEnt Software Pariplay playngo Pragmatic Play quickspin Rabcat Software +1 Red Tiger Gaming
100% Up To £77 + 77 Welcome Spins

18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, T&C’s apply. #AD

100% Up To £77 + 77 Welcome Spins

18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, T&C’s apply. #AD

Updated January 17, 2024

A Quick Look at Generation VIP

With a slick, contemporary minimalist design, this mobile-first site offers a good variety of games with more than 500 slots by a range of different producers. This includes major developers like NetEnt and Microgaming as well as some of the most innovative smaller studios, like Quickspin and Inspired Gaming. In addition to slots, there is an excellent selection of live dealer games from Evolution Gaming and others, and so Generation VIP Casino offers players a good all-round gaming experience available on all devices.

Generation VIP is licensed by the Malta Gaming Authority and regulated by the UK Gambling Commission, and so you can be sure of a well operated and fair playing experience.

Date Opened: 2019

UK Licence Holder Name: ASG Technologies Ltd

UK Licence Number: 039483

Bonuses & Promotions

The Welcome Offer

  • 1st Deposit: 100% match bonus up to £77
  • Minimum Deposit:£10
  • Promo Code:n/a
  • Wagering requirement: 35x

 When you register for a new player account at Generation VIP Casino and make your first deposit of at least £10, you receive a 100% match bonus up to the value of £77. Also, you pick up 77 free spins on the NetEnt slot Starburst (valid for 24 hours). Free spin winnings are capped at £100.

The signup offer comes with a 35x wagering requirement and you have 21 days in which to clear the bonus. There is also a 35x wagering requirement applied to any winnings from your free spins. If you cash out before completing the playthrough, bonus winnings and any remaining bonus are forfeited. Until the bonus is cleared, the maximum slots bet is £4 or £0.50 per line. Most slots contribute to the playthrough 100%, but there are exceptions so please check the T&Cs.

Overall, this is a fairly conventional welcome bonus comparable with many others that we feature here; however, being able to pick up 77 free spins for only £10 adds some extra value to the deal.

*18+. Welcome bonus: new players only. Min deposit: £10. Max bonus: £77. Spins are issued on a specific game. Spins and bonus wagering requirement: 35x, spins expire after 24 hours. Gambling can be addictive. Play responsibly, T&C’s apply. #AD

Ongoing Offers & Promos

Once you start playing at Generation VIP UK, you can take advantage of a Monthly Credit Bonus. With this offer, every deposit and wager contributes (the size of the contribution will depend on the game), and then every month you are awarded a bonus. The value of the bonus you receive will be calculated on your previous month’s deposits and wagers.

There is also a range of limited-time promotions where the rewards can include cash, bonuses and other prizes. Check the Promotions page regularly for the latest offers.

Games & Software

Generation VIP has a great range of more than 500 slots and other games by a variety of different producers, and so you are always assured of a quality and varied gaming experience.

Site PlatformAspire Global International LTD
Game Software providersNetEnt, Microgaming, Play n’ GO, Eyecon, Quickspin, Blueprint Gaming, PariPlay, Pragmatic Play,
Bally Wulff, Red Tiger Gaming, Rabcat, Inspired Gaming, Evolution Gaming, Lightning Box Games,
Number of Slot games500
Type of Slot Games video slots, themed slots, classic slots, Megaways slots, local jackpot slots
Number of Casino Games150
Type of Casino Gameslive dealer games, blackjack, roulette, baccarat
Bingo GamesNo

Slot Games

The choice of games at Generation VIP means that there is always plenty of variety on offer, with games by both major producers such as NetEnt, Microgaming and Play n’ GO alongside those by boutique studios like Quickspin and Blueprint Gaming. This means you can play some of the best known and most popular slots, like Gonzo’s Quest and Avalon, along with themed games like Game of Thrones and Narcos, plus an ever-growing selection of new release slots, so there are a variety of game mechanics, paylines and ways-to-win slots to enjoy.

In particular, Megaways slots are a feature at Generation VIP UK. This exciting game mechanic can be enjoyed in slots by several different producers and includes exclusive slots as well as existing games that have been adapted to include the Megways system, like Divine Fortune and Twin Spin.

Casino Games

 You can choose from a wide range of table and card games at Generation VIP, such as blackjack, roulette and baccarat, including Real versions of classic games featuring a video dealer.

Generation VIP also features an extensive live dealer casino. You can play multiple versions of traditional casino table and card games such as blackjack and roulette, as well as big wheel and other games like Dream Catcher, Monopoly and Mega Ball. All games are streamed in real-time and dealt by professional dealers from purpose-built studios.

What Jackpots are available at Generation VIP?

There is a limited range of local jackpot slots to choose from, including titles like Grand Spinn Superpot, Vegas Nightlife and Beast of Wealth. The difference between local jackpot games and progressive jackpot slots is that the pooled jackpot is only made up of wagers from a single casino, rather than a worldwide network as is the case with biggest money games, and so the payouts are naturally smaller.

Other Games

There is a limited selection of other games on offer at Generation VIP Casino. You can play Jacks or Better video poker, but if you’re looking for games like keno, poker, scratch cards or instant play games, there are other slot sites that we feature that have a better provision.

How to Deposit & Cash Out


To make deposits at Generation VIP, you can use Visa debit cards, MasterCard debit cards, PayPal, Skrill, Neteller, Paysafe Card and AstroPay Card. The minimum deposit amount is £10 and deposited funds are available to play with instantly. There are no fees for making deposits and accounts can be managed in GBP.

Deposit Method

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit cards£10InstantFree
Mastercard debit cards£10InstantFree
AstroPay Card£10InstantFree

Cashing out

When you make a withdrawal request, it can take up to 6 working days for it to be completed, depending on the chosen method. The minimum withdrawal amount is £10 and no fees are charged. Not all methods can be used to make withdrawals (this includes MasterCard debit cards) and so it makes sense to choose a suitable payment option that facilitates both deposits and withdrawals.

Withdrawal Method

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit cards£10Up to 6 working daysFree
PayPal£10Up to 6 working daysFree
Skrill£10Up to 6 working daysFree
Neteller£10Up to 6 working daysFree
AstroPay Card£10Up to 6 working daysFree

How do I upload my ID to Generation VIP?

 To upload your identity documents, you can use the Document Uploader which can be accessed via the Submit Documentation section in the FAQ pages. This tool is supported by most web browsers, including smartphones and tablets using iOS and Android operating systems.

The documents required to confirm your identity and which need to be submitted as soon as possible after registering for a new account include:

  1. A copy of the front and back of your debit card or proof of e-wallet
  2. Photo ID, e.g., passport or driving licence
  3. Utility bill or a bank statement less than 3 months old showing full name and address.

Overall, there is a reasonable choice of payment options for UK players here, although you should ensure that you use a banking method that is accepted for both deposits and withdrawals.

Community & Customer Service

There is a relatively good range of options for connecting with customer services at Generation VIP Casino. However, it is not especially good in terms of creating a sense of a playing community.


Although the initial look and feel of the site are impressive, it’s ultimately all about the Generation VIP slots games on offer. This means that while the site certainly does its best to look after its players, it doesn’t place a huge emphasis on creating a sense of a playing community — a feature that some players will miss, while for others it won’t matter at all. Similarly, the site doesn’t run a Facebook page or a Twitter account, so this further limits the opportunities players have to engage.

Customer Service

  • Live Chat
  • Telephone
  • Email
  • FAQ pages

You have a variety of ways in which you can connect with customer services, — via live chat, phone and email — and in our experience, the response times are reasonably good and the opening hours mean the support team is relatively accessible. There is a Facebook page, although it is not active, and there are no other social media accounts to engage with.

Generation VIP operates on the CARE principle (‘Customers Are Really Everything’) and there are options to instigate a variety of Safe Play measures.

Generation VIP on Mobile

As a mobile-first slot site, Generation VIP offers an excellent, intuitive playing experience on portable devices. Well designed and with an easy to use UI, you can play the full selection of 500+ games, with the Generation VIP mobile slots range including Megaways and local jackpot games, along with live dealer games and table games.

All games are browser-based, and so there is no Generation VIP app to download and install. Instead, you can play directly in the browser of any smartphone, tablet or internet-enabled device.

Should I Play at Generation VIP?

The gaming choice at Generation VIP is what makes this a casino site we are enthusiastic about recommending. The choice of around 500 slots means there are plenty of game styles and mechanics to choose from, and you can play both the biggest titles as well as new release games. There is also a good range of table and casino games, although it’s a bit limited in other areas. The one place where the slots provision somewhat falls down is when it comes to jackpot slots, as the local games do not pay out the sort of sums that globally networked progressive jackpot slots offer.

In our view, Generation VIP offers an all-round gaming experience on any device and is a slots site that we are happy to recommend that you check out for yourself.

We want your Generation VIP review!

If you have played mobile slots or other games here, let us know your thoughts in the comments, or go one step further and write your Generation VIP review.

Generation VIP FAQ

How do I get Generation VIP free spins?

As part of the welcome bonus, you get 77 free spins when you deposit at least £10.

Can I withdraw using my MasterCard debit card?

You now cannot withdraw to a MasterCard debit card — instead you will have to use PayPal or an e-wallet.

What Safe Play tools are available at Generation VIP UK?

There are several procedures in place to prevent underage gambling, as well as advice around responsible gambling. You can also opt to activate personal limits, time outs and self-exclusion.

Can I download a Generation VIP app?

You can play all Generation VIP mobile slots in the browser of your phone or tablet, so there is no need to download and install an app.

How do I know Generation VIP slots are fair?

All slots and casino games are independently audited and tested by iTechLabs, so you can be sure that all of the games are being operated fairly.

Do I have to send documents every time I cash out?

It’s not necessary to re-upload your documents every time you make a withdrawal request, but there may be times when additional documentation is requested.

Mark Angus Author Whichbingo



Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.

User Reviews

Based on 4 reviews
November 6th, 2021, 20:47
User rating:
Won £500 on daily drop win in game and apparently the site can't locate this win!! Emails sent and live chat keep saying I will here from management and now 8 days since win and nothing. Absolute joke!
October 16th, 2021, 15:51
User rating:
Absolutely terrible site and customer service. The guy on chat was so dismissive and could not care less about your query. Avoid.
October 8th, 2021, 10:39
User rating:
Took £82.03 in payment, it shows in their history as declined payment, but it come out of my bank. After nearly a week and 6 agents later, they keep using delay tactics to not refund me. Worse customer service ever!
February 12th, 2021, 05:06
User rating:
Rubbish site hardly any good slots compared to other sites. payout seems low to none a lot of complaints about this and they host the questionable games by evolution gaming not a good start any site that supports evolution gaming are in it when they charge you 2.5% to add money to your balance and they charge you 2.5% to withdraw again. stay away people.