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Grand Hotel Casino Review

Up to £560 in Welcome Match Bonuses

*Welcome offer is for new customers only. 18+. The minimum deposit is £10. A thirty times wagering requirement applies on the first and all subsequent welcome bonuses and certain games contribute a different percentage to the wagering requirements. See full terms and conditions here.
  • Play more than 550 top slots by Microgaming
  • Earn points and prizes through the Casino Rewards Loyalty Program
  • Enjoy some great promotions
Payment options
Software options

Live Chat: 24/7

Support Email:

FAQ section: Yes

A Quick Look at Grand Hotel Casino

Grand Hotel Casino is a Microgaming online and mobile slots site featuring a great range of games in a traditional casino style design. Unusually for online casinos today, you have the option of playing games in your desktop browser or via a free casino software download. As well as slots, you can enjoy table and card games, while regular players can earn points and rewards every time you play.

Bonuses & Promotions at Grand Hotel

The Welcome Offer

  • Up to £560 in Welcome Match Bonuses
  • 30x wagering requirement

When you sign up for a Grand Hotel UK account, you get matches on your first four deposits as a Welcome Bonus potentially worth up to £560:

  • 1st deposit — 100% match bonus up to £100
  • 2nd deposit — 50% match bonus up to £150
  • 3rd deposit — 30% match bonus up to £150
  • 4th deposit — 20% match bonus up to £160





UK Gambling Commission

The Welcome Bonus at Grand Hotel Casino comes with a 30x wagering requirement.

As the playthrough attached to the signup offer is relatively low, this is certainly one of the better value Welcome Bonus deals that we feature here.

*Welcome offer is for new customers only. 18+. The minimum deposit is £10. A thirty times wagering requirement applies on the first and all subsequent welcome bonuses and certain games contribute a different percentage to the wagering requirements. See full terms and conditions here.

Ongoing Specials & VIP Program

Grand Hotel UK is a member of the Casino Rewards Loyalty Program and you automatically are signed up as a member when you open a new player account. There are six tiers of membership, and as you progress through these levels the rewards grow. You get VIP points with every wager, and these can then be exchanged for casino credits at a rate of 100 points = £1. You can also pick up extra points by taking part in regular monthly promotions, and your balance can be checked at any time.

Games & Software

  • Software providers: Microgaming
  • of Slot Games: 550+
  • Type of games: video slots, themed slots, progressive jackpot slots, blackjack, roulette, baccarat, table poker, video poker, live dealer games

There are more than 550 Grand Hotel slots to choose from, with high-quality Microgaming games in all categories. You have the choice to play games directly in your browser, or PC users can also download the free HD casino software.

You can play the best-known and most popular Microgaming video and themed slots, including Agent Jane Blonde, Avalon (I & II), Game of Thrones (paylines and ways-to-win) and Immortal Romance. You can also play big money progressive jackpot slots, like Mega Moolah.

There is also a good selection of table and card games, including casino classics like blackjack and roulette, as well as a huge range of video poker games.

Live casino games are also a feature, and you can play table and card games dealt by professional dealers and streamed in real time HD to your desktop or laptop.

How to Deposit & Cash Out


UK players have a choice of payment methods at Grand Hotel Casino, including PayPal, Neteller, Skrill and PaySafe Card, in addition to credit/debit cards and direct bank transfer. The minimum deposit amount is £10 and deposited funds are credited to your account instantly.

Cashing out

When you make a withdrawal request, it is considered to be pending for two working days before it is processed. Payments are then completed on the next working day (as long as you have provided the relevant documentation to confirm your identity). The minimum withdrawal amount is £10 (except for direct bank transfer, where the minimum is £300).

Overall, UK slot players at Grand Hotel can take advantage of one of the best ranges of payment options of all of the sites that we feature here.

The Community

There is no real sense of community or engagement created for players here. There is no Facebook page, for instance, nor are there Twitter or Instagram accounts, or a YouTube channel. There is also no phone number listed for customer support, so players have a limited range of communication channels available.

However, the language used on the site is generally welcoming and friendly, and the photos and list of past big winners is a nice touch. Overall, we would recommend this as a site for dedicated slots players who aren’t too concerned about engagement — if you want a fun, interactive casino site, there are probably better options out there for you.

Take Grand Hotel Casino With You

The Grand Hotel mobile site offers a great range of more than 500 slots, table and card games, video poker and live dealer games by Microgaming. The site is essentially an optimised version of the desktop site, and while there are perhaps better designed and more intuitive mobile casino sites around, it is nevertheless functional and straightforward to use. The gaming experience, including visuals and sound effects, is always of the highest quality.

All games are web-based and so there is no Grand Hotel app to download and install. This means you can play mobile slots and other games directly in the browser of any hand-held device, including Apple iPhone and iPad, and Android smartphones and tablets.

Our take on Grand Hotel Casino

In some ways, Grand Hotel Casino is quite old-school in both its design and being a Microgaming-only site. However, we know this sort of site is still very popular with players who like the focus to be purely on the games, which is why we are happy to recommend it here. The range and number of slots, in particular, is excellent, but there are also plenty of options for those who like to mix it up with other games as well. We also enjoy playing at the Grand Hotel mobile site, which is not flashy but still provides a very good gaming experience.

The one major negative to playing here, however, which is that there is no real sense of community or social media presence, and so our overall Grand Hotel review score rating is 4½ stars out of 5.

Have Your Say!

If you like what we’ve had to say in this review, then please let us know. If you want to share your own experiences of the site, please leave a comment or feel free to submit your own Grand Hotel review.

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