Lucky Louis Review
5.0 /5
/5
Live casino suite- Daily promotions
- Accepts PayPal
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A Quick Look at Lucky Louis
Lucky Louis is a popular mobile-friendly casino that runs on SkillOnNet software.
Since opening in 2018, the number of games that Lucky Louis UK offers has grown from around 700 to almost 3,000, and they include everything from live dealer games and daily jackpot slots to casino games, scratch cards and virtual sports.
There’s a dedicated app you can pick up in the PlayStore or the AppStore and you can check out what’s happening on Facebook and Twitter too. There are daily promotions and fun slot tournaments to enjoy too.
If you’ve not played at a SkillOnNet casino before, Lucky Louis could be one of the best slots sites you’ve ever encountered!
- Date Opened: 2018
- UK Licence Holder Name: Skill On Net Limited
- UK Licence Number: 39326
Bonuses & Promotions
The Welcome Offer
- Welcome offer: 1st Deposit Bonus 100 Free Spins
- Minimum Deposit: £10
- Promo Code: N/A
- Wagering requirement: 60x free spin winnings amount
When you make your first deposit of £10 or more, you can claim up to 100 free spins on Big Bass Bonanza worth 0.1p each. You can withdraw any winnings that you make from them after you’ve played through your free spin winnings 60 times.
It’s not the most generous welcome offer we’ve seen, but it’s better than none!
*18+. Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Big Bass Bonanza, Spin Value: £0.1. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. Please gamble Responsibly. Gambleaware.org #AD
Ongoing Offers and Promotions
The casino runs a series of promotions called Daily Picks which offers you something new every day. Be sure to check the promotions section often when you visit.
Games & Software
- Total number of games: 2,946
- Total number of slots games: 2,500
- Total number of Jackpots: 251
- Total number of Mobile games: 2,300
Slots & Casino Games
| Site Platform | SkillOnNet |
| Game Software Providers | Yggdrasil, Thunderkick, Barcrest, Big Time Gaming, Amaya, NetEnt, Ganapati, 2x2Gaming, Microgaming, Evolution, Elk Studios, NextGen, Play’n GO, NYX Interactive, Red Tiger Gaming, IGT, Lightning Box, Foxium, Realistic Games, Rabcat, GameArt, WMS, Merkur, RTG, Bally, Extreme Live Gaming, Gamomat, SkillOnNet |
| Type of Casino Games | Table games, Roulette, Blackjack, Live dealer |
| Number of Slot Games | 2,500 |
| Type of Slot Games | Video slots, Classic slots, Jackpot slots, Daily jackpot slots |
The casino has 100s of slots like Wolf Gold and Book of Dead. It also has jackpot games and casino games, the latter of which include roulette, blackjack and live casino games. The live casino has some great live game shows too like Crazy Time, Monopoly Live and Buffalo Blitz Live.
You’ll also find scratch cards and virtual sports.
What Jackpots are available at Lucky Louis?
Lucky Louis has a mixture of progressive jackpot slots and daily jackpot slots, including Joe Exotic, 777 Strike, Mega Jackpots Wolf Run, Hall of Gods and Pirates Plenty: Battle for Gold.
How to Deposit & Cash Out
The banking system allows you to make deposits and withdrawals, as well as view any active bonuses.
Depositing
Click the yellow “Deposit” button at the top-right to choose one of the many fee-free payment methods.
| Deposit Method | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| Debit card | £10 | instant | £0 |
| Trustly | £10 | instant | £0 |
| PayPal | £10 | instant | £0 |
| Neteller | £10 | instant | £0 |
| Skrill | £10 | instant | £0 |
| Apple Pay | £10 | instant | £0 |
Cashing out
Withdrawals must be made to the same payment method that was used to fund your account. Just choose the method and amount then click “Submit”.
| Withdrawal Method | Minimum Withdrawal | Processing Time | Fee |
|---|---|---|---|
| Debit card | £20 | 2-5 working days | £0 |
| PayPal | £20 | 0-24 hours | £0 |
| Neteller | £20 | 0-24 hours | £0 |
| Skrill | £20 | 0-24 hours | £0 |
| Wire Transfer | £20 | 4 days | £0 if over withdrawing over £500 |
How do I upload my ID to Lucky Louis?
As part of its security procedures and to fulfil its legal obligations, Lucky Louis requires you to submit verification documents when you request your first withdrawal.
Simply upload or send proof of ID (such as a passport or driving licence), a copy of the front of your credit card with the middle 8 digits blacked out), and a copy of a utility bill that is no more than 6 months old to support@luckylouis.com.
The team aims to check all documents within 12 hours.
Community and Customer Service
It’s hard to tell how many people play at the casino, and we’re unsure what the customer services hours are too as they’re not published anywhere, but we would imagine that they at least cover core hours.
Community
The best place to meet other players is at the live casino, although the home page does indicate that there is a Facebook and Twitter account. On checking these are not exactly active however.
Customer Service
- Telephone
- Live chat
The support team are contactable via telephone and email. There’s also a live chat facility that lets you leave a message if no-one is available.
Lucky Louis on Mobile
As well as offering you a Lucky Louis app (N.B., one for iOS and one for Android), the casino also invites you to play its games hassle-free within your mobile device’s browser.
The Lucky Louis mobile app has slightly fewer games than the desktop site, but is still an excellent way to play top titles and participate in promotions when you’re out and about.
Should I Play at Lucky Louis?
The biggest reason to join Lucky Louis is the immense and varied selection of games. It’s also great to have the option to claim new promotions every day. Check it out now and see what you think!
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Lucky Louis FAQ
How long does it take for my withdrawal request to be processed?
Provided you’ve submitted any requested documentation, requests are placed into pending until midnight the following day before being processed the next business day.
How do I know if I have a gambling problem?
Please view the Responsible Gaming page where you’ll find a self-assessment checklist, along with information about player protection tools and places where you can get help if you’re concerned about problem gambling.
Is the casino mobile-friendly?
Yes. You can either use the mobile app for iOS or Android or play via your browser.
What should I do if I forget my password?
Simply click on the ‘Forgot Your Password?’ link on the login screen, enter the answer to your secret question that you submitted when you registered and choose a new password.
How do I know that my details are safe?
All customer data is stored securely, and transactions are processed using 128-bit SSL data encryption.
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