Cherry Wins Casino Review
2.9 /5
1 /5
Introduction to Cherry Wins
Formerly owned by Nektan, Cherry Wins now runs on the Dragonfish platform under the watchful eye of Broadway Gaming. It specialises in slots and features more than 500 games from leading developers. The site was launched way back in 2018 so it’s fair to say that this aging site has been around the block. Regardless, the ability to survive the highly competitive iGaming sector means that Cherry Wins continues to strike a cord with gamers. Let’s take a closer look at this well-established casino site.
Pros and Cons of Cherry Wins
- 500+ Slots
- Mostly Big-Brand Games
- Excellent Customer Support
- Helpful Responsible Gaming Section
- No Live Dealer Games
- Not Many Promotions
How Cherry Wins Ranks
This brand earns a 2.9* rating from WhichBingo based on the following:
| Welcome Offer 3/5 150% Bonus Up to £50 £10 Minimum Deposit | Promotions 2/5 First Deposit Prize Wheel Spin Trophy Wheel Cash Tournament | Payment Methods 3/5 Small Collection Debit Cards PayPal Paysafe Card Apply Pay | Game Selection 2/5 500+ Slots No Casino Games No Live Dealer |
| Withdrawals 1/5 Slow Processing Times | Wagering 3/5 35x Spin Winnings Wagering must be with games bonus funds | Mobile Play 4/5 Responsive Site No App |
| Safeplay Tools 5/5 Self-Assessment Game Time Reminder Deposit Limits Take a Break Self-Exclusion | Customer Support 4/5 Live Chat: 24/7 E-mail: [email protected] Telephone: 0800 279 3222 No FAQ | Navigation 2/5 Very Basic Navigation Autocomplete Search Bar Poor Game Categorisation |
Bonuses and Promotions at Cherry Wins
Welcome Bonus
The Cherry Wins welcome bonus is certainly consistent. It’s mediocre at first glance and when you take a closer look at the small print it’s still mediocre. A bonus of up to £50 just doesn’t really cut it these days, even if the wagering rules of 35x are just about acceptable. Spin wins are capped at £100 and you’ve got 3 days to use them.
*18+. New players only. Valid until further notice. Min dep £10. 150% games bonus [GB] max £50 + 25 Free Spins [FS] on selected games (FS valid for 3 days respectively; Max win cap 0.25p). FS wins granted in Games Bonus [GB] & valid on selected games only. WR: 35x (Games Bonus); 35x FS wins. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. 18+. Full T&C apply. Full T&C apply. Please play responsibly. Gambleaware.org #AD
Other Promotions, Bonuses and Perks
The prize wheel is clearly where it’s at in terms of player engagement. Apart from a sign-up spin, the only way to unlock the wheel is by collecting trophies. To do this you’ll need to spend money on the games and perform on-site actions such as signing up (see above) and making a second deposit. Prizes include bonus money, coins that can be converted into bonus money and free spins. Thankfully, this gamification element really makes up for the glaring lack of on-site promotions.
Game Selection at Cherry Wins
500+ Slots Dominated by Big-Brand Developers – Cherry Wins
Slots are Cherry Wins main selling point, although you’ll also find a pretty impressive range of slingo games. Here’s more info.
Slots & Casino Games
| Game Software Providers: | 888 Games, Big time Gaming, Blueprint Gaming, Inspired Gaming, NetEnt, Playtech, Yggdrasil |
| Number of Slot Games: | 500+ |
| Type of Slot Games: | Classic Slots, Video Slots, Networked Jackpots, Megaways |
| Other Games: | Slingo |
You won’t find too many low-profile developers among those that serve games to Cherry Wins. Most if not all are iconic names including the likes of Blueprint and Pragmatic Play. So although the game library isn’t the largest by any stretch, you do at least have a high concentration of top-notch slots in one place.
Should I Play at Cherry Wins
Yes, there’s no reason why you shouldn’t. Okay, so the welcome offer is neither here or there in terms of value. But the trophy collection process is highly engaging. And although the cashier options are horribly lacking in variety, there’s enough here to easily make a deposit. The highlight is game collection with Cherry Wins offering an excellent collection of big-brand slots. There are bigger and better collections out there. But for causal or curious gamers, Cherry Wins is worth a look.
We want your Cherry Wins review
Do you currently play at Cherry Wins? Perhaps, you feel that it’s improved or even gone downhill since changing software platforms? Whatever your opinion, tell us your thoughts on the brand!
Payment Options at Cherry Wins
Deposit Options
| Deposit Method | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| VISA | £10 | Instant | £0 |
| Mastercard | £30 | Instant | £0 |
| Apple Pay | £10 | Instant | £0 |
| PayPal | £10 | Instant | £0 |
| Pay by Phone | £10 | Instant | £0 |
| Paysafe Card | £10 | Instant | £0 |
Withdrawal Options
| Withdrawal Method | Minimum Withdrawal | Processing Time | Fee |
|---|---|---|---|
| Debit Card | £10 | 4-7 business days | £0 |
| Paypal | £10 | 4-7 business days | £0 |
| Wire Transfer | £10 | 7-10 business days | £0 |
Withdrawals can be made via a pop-up cashier box. Select ‘withdraw’, your method of fund extraction and with all going well, the funds will be credited in your account…eventually.
Cherry Wins Experience
Registration Process
Registration is fuss-free. Provide your name, address, email and vocation, followed by a username and password. A soft credit check is then performed so there’s a good chance you’ll be able to play games from the off.
ID required for signing up or withdrawals
At some point, the Cherry Wins team may however request ID and proof of address documentation. If this happens, you can submit them via the ‘verification portal’ which is in the same menu as the elusive customer support details.
- Scan ID and Proof of ID
- Navigate to Verification Portal
- Upload or Drag and Drop Your Documents
Customer Service at Cherry Wins
Cherry Wins offers numerous contact options, although you wouldn’t have be guessed it by casually browsing the site. Indeed, the sole contact option you’ll find from the home page is ‘support’ which leads to live chat. It seems they’re rather shy and retiring about offering a full list of contact options.
The only way to find them is by registering and then clicking the ‘useful links’ tab. This is tucked away right at the bottom of a drop-down menu next to the player avatar. Hmm.
Anyway, response time seem to be pretty decent. When we tested their live chat, we had a reply in about 4 minutes.
- Live Chat: 24/7
- E-mail: [email protected]
- Telephone: 0800 279 3222
- No FAQ
Cherry Wins on Social Media
Cherry Wins isn’t on social media as far as we can tell – a shame given the ease with which customers can get in touch if they run into problems or have queries.
Trust, Security and Fairness at Cherry Wins
SSL security has been deployed across the Cherry Wins site. So you’ve got no worries about providing personal or financial information.
We should also point out that Cherry Wins holds a license from one of the strictest regulatory bodies in the gambling world: the UK Gambling Commission. This means that all games at Cherry Wins have been independently tested for fairness.
It also means that safer gambling tools must be provided. And in this area, Cherry Wins does well.
Safeplay Tools Available at Cherry Wins
- Self-Assessment
- Game Time Reminder
- Deposit Limits
- Take a Break
As we usually point out in our reviews, it’s really important that you employ at least one of the above tools before playing. It’s a great way to ensure responsible and safe play.
Website Design and Navigation
Design-wise, the Cherry Wins website features a cherry, white and black livery. There’s nothing too spectacular to mention. It’s a simple, unobtrusive design that serves as an effective backdrop for the games.
In terms of navigation, we’re pleased to report very snappy page load times with little to no lag between browsing. However, on desktops, the games are contained within a scrollable frame which is a bit too old-school for us. This is a subjective gripe though and doesn’t present any issues as far as UX goes.
On mobile devices, Cherry Wins offers a predictively smooth experience. The search function works well too although the game categories aren’t very helpful. Couldn’t the slots have been broken down into more game-specific categories?
CHERRY WINS FAQ
What are the Deposit & Withdrawal times like at Cherry Wins.
Deposit times are instant, withdrawal times are not. In fact you’ve got to wait from 4 to 8 days. Yeesh.
Is the level of Customer Service acceptable?
More than acceptable. Although hard to find, Cherry Wins does offer multiple contact channels including live chat and email. The only glaring omission is an FAQ section.
Are there Safe Play tools?
Yes, safe play tools are provided and include self-assessment, game time reminders, deposit limits and take a break functionality.
What’s Mobile play like at Cherry Wins?
Like the desktop version of the site, Cherry Wins offers a seamless, glitch-free gaming experience on mobile devices.
Is Bingo available?
No, bingo isn’t available unfortunately
Does the site have live dealer games?
Cherry Wins doesn’t offer live dealer games.
AUTHOR
Dale is a freelance contributing author to WhichBingo with a particular interest in online slots, especially the development side of things. He also writes reviews of online casinos and bingo sites on a regular basis for WhichBingo and many other influential gambling websites. Away from work, he enjoys rugby, playing the piano and digital marketing.
User Reviews