Jackpot Cafe Review

Our score How we rate
4.0 4.0 /5
User rating Based on 30 reviews
star 3 /5
Moved to Dragonfish Platform April 2021

18+ | Please Gamble Responsibly | T&Cs Apply | begambleaware.org #AD

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    500+ slots and jackpot slots available to spin
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    PayPal available
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    Customer support telephone number available
Launched 2016
License UK
Live Chat N/A
Phone number  0800 279 3222, opening times on site
FAQ Section N/A
Payments methods
Apple Pay Mastercard Debit Paypal payment method PaysafeCard Logo payment Visa Debit
Game Manufacturers
Barcrest Big Time Gaming Blueprint Gaming Dragonfish Eyecon Software IGT software Microgaming NetEnt Software Pragmatic Play ThunderKick Yggdrasil Gaming
Moved to Dragonfish Platform April 2021

18+ | Please Gamble Responsibly | T&Cs Apply | begambleaware.org #AD

Updated January 17, 2024

We can’t take you directly to this site at the moment, but discover many other recommended online bingo sites with great offers to play that we do recommend at our dedicated best bingo sites page.

A Quick Look at Jackpot Cafe

Jackpot Café is an online casino that has recently moved to the Dragonfish platform from its original and outdated Leapfrog one. Players can expect access to over 500 exciting slot games and a wide range of progressive jackpot slots. Plus, this site offers a good range of payment options and telephone customer support to its players.

Date Opened: 2016

UK License Holder Name:  Broadway Gaming Ireland DF Limited

UK Licence Number: 58267

Games & Software

Players at Jackpot Café will get access to over 500 exciting games.

Site Platform:Dragonfish
Game Software Providers:NetEnt, Blueprint Gaming, Microgaming, Eyecon, IGT, Barcrest, Thunderkick, Big Time Gaming,
Pragmatic Play, Yggdrasil and more
Number of Slot Games:500+
Type of Slot Games:classic slots, jackpot slots, video slots, Slingo
Number of Casino Games:n/a
Type of Casino Games:n/a
Bingo Games:n/a

Slot Games

Big slot titles available to play at this casino include Gonzo’s Quest, Fruit Shop Megaways, Gordon Ramsay’s Hel’s Kitchen, Dazzle Me Megaways and Bonanza.

EyeconThunderkickBig Time GamingPragmatic Play
Blueprint GamingBarcrestMicrogamingIGT

Casino Games

There are no casino games at this site.

What Jackpots are available at Jackpot cafe?

Progressive jackpot slots at Jackpot Café include A Nightmare on Elm Street, Shaman’s Dream and 99 Time Jackpot.

Other Games

Players can enjoy scratchcards and Slingo Games such as Slingo Reel Extreme and Slingo Ante Up.

How to Deposit & Cash Out

Depositing and cashing out at Jackpot Café is easy and there are plenty of payment options for you to choose from.


Players can choose from debit cards, e-wallets and e-vouchers when making a deposit at Jackpot Café.

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10instantn/a
Mastercard debit£10instantn/a
Pay by Phone£10instantn/a
Wire Transfer£10instantn/a

Cashing Out

Withdrawal payment methods at this site include wire transfers, e-wallets and debit cards.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit£10 (£5 if you contact the casino) 48 hoursn/a
Mastercard debit£10 (£5 if you contact the casino) 48 hoursn/a
Paypal£10 (£5 if you contact the casino) 48 hoursn/a
Wire Transfer£10 (£5 if you contact the casino) 48 hoursn/a

How do I upload my ID to Jackpot Cafe?

Uploading ID to Jackpot Café is easy and can be done in a few simple steps. This is a necessary part of the process at all UK casinos to comply with regulations and no withdrawals can happen until your ID has been verified.

  1. Log into your account
  2. Head on over to the verification tab
  3. Upload the requested documents which could be a drivers license, passport or utility bill

The range of payment options at Jackpot Café is good and players will be able to find an option suitable for them between the debit cards, pay by phone, wire transfer, e-wallets and e-vouchers available.

Community and Customer Service

While the community aspect of this site is lacking, there is a good customer support team available to players.


  • Facebook

The community aspect of Jackpot Café is lacking as the only social page is a Facebook page which has not been updated in years.

Customer Service

  • Telephone
  • Email

Customer service options at this site include telephone and email but there is no live chat function available. Calls to the customer support team are free and opening times vary, so visit the contact page to find out when they are open on the day you are calling.

Jackpot Cafe on Mobile

There is no Jackpot Café app available to download on either Android or iOS devices but you can still access the great range of slots here on the go from your mobile device. This site is mobile-friendly and players can enjoy easy navigation and a wide library of games when playing on the go.

Should I Play at Jackpot Cafe?

If you are mainly looking to enjoy slot games, then Jackpot Café is a good option. This site has a good range of slots and progressive jackpot slots from some of the world’s best software providers. It also has good customer service options and a payment method to suit every player. However, it could improve by adding casino games and live chat customer support.

We want your Jackpot Cafe review!

Have you played at Jackpot Café UK? Do you agree or disagree with our Jackpot Café review? Let us know in the comments below.

Jackpot Cafe FAQs

Can I play Jackpot Cafe on mobile?

Yes, you can access the Jackpot Café mobile-friendly site on the go to play your favourite games.

What are the minimum deposit and withdrawal limits at Jackpot Cafe?

The minimum deposit and withdrawal at this casino is £10, or you can contact the casino to reduce the withdrawal limit to £5.

Can you set limits on your gameplay at Jackpot Cafe?

Players can set gameplay limits, deposit limits or self-exclude at this casino.

Is it safe to play at Jackpot Cafe?

Jackpot Café is a UK Gambling Commission licensed and regulated casino that is 100% safe.

How long are withdrawals at Jackpot Cafe?

The withdrawal processing time at Jackpot Cafe is 48 hours.

Are there fees for deposits or withdrawals at Jackpot Cafe?

No, there are no fees for deposits or withdrawals.

Mark Angus Author Whichbingo



Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.

User Reviews

Based on 30 reviews
December 20th, 2021, 01:47
User rating:
Was a member of this site for a few years. But stopped playing as the prize money was terrible. Thought I would join up again. As it’s a different company and hoped it would be better. Bad idea! It’s only slots now and no bingo. So no thanks! I won’t be returning.
April 8th, 2021, 11:39
User rating:
I was surprised to join the new and"improved" Jackpot Cafe to find it is now a slots site only. Last night before the old site closed, CM assured customers of brand new games, fun and excitement, and new chat games. £20 went very quickly as I tried slots while looking for bingo in the menus. I ended up contacting the freephone number to ask where the bingo was to be informed that Jackpot Cafe is no longer a bingo site, and perhaps I would enjoy one of 888's bingo sites instead. I am very disappointed.
August 5th, 2020, 18:18
User rating:
well i am well and truly screwed here because can't download your site and i have been with you on you site for a very long time and you still taking money out of my account at this moment in time what is one to do here to get back load down on your said site
sarah holesworth
August 12th, 2018, 15:01
User rating:
Jackpot Cafe used to be a very good site - but has become very greedy.
January 3rd, 2019, 19:27
I personally wouldn't rate the site. Yesterday I contacted live help to tell me what my username was as I have not been on it for a long time so he told me. So I deposited £20. I played and logged out, but when I tried to log back in they blocked my account with my account still in credit. So I contacted live help again asking why they blocked it. A lass said "the reason why they blocked it is because it was agreed between me and them to close it along with the security team". I said " well if the accounts been closed then why did it let me log in and help got my username?" The lass asked me " can I email you with the concern raised and i'll email you as soon as possible",, I said yes. So i am waiting for over 3 hours for a response but nothing. So i contacted live help again there supervisor said " the reason to why they blocked it is because i entered the wrong D.O.B and there system detected it late but my address was correct and name. So now I am annoyed after making the deposits. I mentioned my account is still in credit and demanded my money back but they said the moneys been wagered. I said "this is daylight robbbery and theft as the credits are paid for. When you mention youll foward a complaint to the gambling commision they soon jump out of their chairs. No more gambling now, ive learnt my lesson. This is my first and deffo the last. I am putting in a claim with my bank to get money back as i never recieved a service on what i paid for.
May 4th, 2018, 21:23
User rating:
Used to play all the time, then they changed it "said they were making more exiting changes" they forgot to mention the meant for them. I came off as they turned bb into only being able to get cash back playing bingo...no use for playing slots. i even noticed how drastically the winning went down...i am talking big time here, the only people making money on this site is Jackpot themselves. please don't join this site as it will swallow your money big time...use to really enjoy this site as well as their other sister sites, would not go near it now. stay away
June 24th, 2017, 14:30
User rating:
Beware of wagering requirements, the free £20 bonus stated that cash won from BBs can be withdrawn, wrong, you even have to wager your own money on slots and they do not give the option of forfeiting any bonus to take your own cash back out. The wagering means you will be exceptionally lucky to leave with anything, and, if you play the bingo, you can only play one room at a time, the odds are stacked firmly against you. £10 down, not for me at all.
April 3rd, 2017, 03:41
User rating:
I have played the site for some time now and can honestly say it's a good site to play on. Personally i have found the customer service element brilliant and have spoken to them a number of times by telephone also and always found it a positive outcome. You stake your money, you take your chance,, just like any other online gambling site.
December 29th, 2016, 09:04
User rating:
Beware! Do not play with this site or deposit any money, they make it very difficult for you to withdraw winnings, when you look at their terms you need to wager £500 on slots and or £150 on Bingo before you can withdraw money, I could not even withdraw money I had won playing with cash! I do not know how they get away with it. also if you play bingo on here the full house payouts on the normal games are are less than it costs to pay for maximum tickets ie £6.00. Do not be taken in by this site, I will be reporting them to the regulation authorites.
August 17th, 2016, 14:03
User rating:
Do not use this site. i played with the free £20 and won £160 on the slots. I kept getting a message to deposit to withdraw my winnings. I also checked if i had fulfilled my bonus wagers as was told i had. So i deposited £10 only to find that all my winnings disappeared. When i messaged them i got told i had spun to many times on the slots before i deposited.
March 17th, 2016, 13:17
User rating:
All I can say is you win once then they just take take take......