Pretty Wins Review

Our score How we rate
3.5 3.5 /5
User rating Based on 8 reviews
star 1.4 /5
100% Bonus up to £200 + 50 Free Spins

*18+. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply. Please play responsibly. #AD

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    Over 500 games including slots, casino and bingo
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    5 bingo rooms including newbies
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    PayPal Quick Registration feature available
Launched 2018
License UK, Alderney
Live Chat N/A
FAQ section
Payments methods
Maestro payment Mastercard Debit Paypal payment method PaysafeCard Logo payment Visa Debit Visa Electron payment
Game Manufacturers
Jumpman Gaming
100% Bonus up to £200 + 50 Free Spins

*18+. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply. Please play responsibly. #AD

100% Bonus up to £200 + 50 Free Spins

*18+. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply. Please play responsibly. #AD

Updated January 17, 2024

A Quick Look at Pretty Wins

Pretty Wins UK is a Jumpman Gaming brand that features images of a very happy looking couple and an eye-catching pink colour scheme. It launched in 2018 and is one of the premier slot sites on the Jumpman Gaming-operated network, Jumpman Slots. This site is worth checking out if only because it breaks the mold of other Jumpman brands by offering an actual deposit bonus you can play on any game instead of free spins on a specified game.

Initially, it offered a strong selection of slots and scratch cards, but more recently, it has added live casino games and game shows. It has also replaced its original in-house bingo rooms with better ones that are powered by Pragmatic Play.

Date Opened: 2018

UK Licence Holder Name: Jumpman Gaming Limited

UK Licence Number: 39175

Bonuses & Promotions

The Welcome Offer

  • Welcome offer: 100% Bonus up to £200 + 50 Free Spins on Starburst slot game
  • Minimum Deposit: £10
  • Promo Code: N/A
  • Wagering requirement: 65x

Try any games you like at Pretty Wins when you join up and make your first deposit between £10 and £200. You get a £100 bonus on that deposit and you can play Starburst slot game with 50 free spins. We love this departure from the Jumpman Gaming norm.

There are high wagering requirements and caps on how much you can win/convert.

*18+. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply. Please play responsibly. #AD

Ongoing Offers and Promotions

Pretty Wins changes many of its promotions every month, but they frequently include giveaways and prize draws that offering everything from physical prizes to cash and free spins. There’s also a free daily game called CashDrop that you can play when you’ve met the minimum deposit requirement the day before, trophy rewards, free spins of the month, birthday bonuses, happy hours, and a takeaway voucher promotion called Winner Winner Chicken Dinner.

Games & Software

Software providers:Jumpman Gaming
Number of Slot games:1,300+
Type of games: table games, live dealer, slots, bingo
Games:video slots, TV-themed slots, blackjack, roulette, live dealer, bingo

Dive into the pretty pink world of over 1,300 games. Being powered by an extensive and experienced network like Jumpman Gaming, it succeeded in bringing most of the crowd-favourites. Among the slot games, the most popular right now are Bookie of Odds, Crystal Lotus, Agent Jane Blonde, Rainbrew, The Goonies and Ted.

You can also check out the Pretty Wins casino games where different variations of blackjack and roulette are available. You can explore the impressive range of Pragmatic Play bingo rooms which include Bingo Blast, Friday Fun and the Jackpot Room.

What Jackpots are available at Pretty Wins?

There are no well-known progressive jackpot slots, but there are approximately 50 Eyecon jackpot slots that are enhanced versions of the developer’s best games such as Beat the Bobbies and Fluffy Favourites.

How to Deposit & Cash Out


It is easy to make a deposit here using any of the accepted payment methods like Paysafecard, PayPal and Pay by Mobile. The minimum amount you can deposit here is £10.

Deposit MethodMinimum DepositProcessing TimeFee
Debit Cards£10instant£0
Pay by Mobile£10instant£0

Cashing out

You need to verify your account before making a cashout request. The minimum amount that you can withdraw is £10 for all payment methods, and all withdrawals are subject to a £2.50 transaction fee.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Debit Cards£10up to 3 working days£2.50
Paypal£10up to 3 working days£2.50

How do I upload my ID to Pretty Wins?

All you need to do is email copies of the following documents to [email protected].

  1. Photo ID(e.g. an ID card, driving licence or passport
  2. Proof of Address(a recent utility bill dated within the last three months)
  3. Proof of Payment Method(e.g. mobile phone bill, photo of the front of your debit card)

Community & Customer Service


Although the bingo offering has significantly improved since Jumpman Gaming picked Pragmatic Play to supply its bingo rooms, there are no chat hosts nor any chat facility which is a real shame.

Customer Service

The selection here is limited when it comes to customer contact options. However, you can contact the team via email at [email protected].

Pretty Wins on Mobile

Never feel alone, no matter where you are, you can always play by visiting the Pretty Wins mobile site on your smartphone or tablet. Just enter the address of this mobile-optimized site into any internet browser on the device and log into your account. One login will keep you connected to the platform for a long time. There is no Pretty Wins app in development yet.

Should I Play at Pretty Wins?

The name of Pretty Wins does proper justice to its website design and layout. The site is really pretty for both desktop and mobile versions. The collection of games is also very impressive with over 1.300 different slots, casino and bingo games on offer. However, we feel it can do better by offering 24/7 live chat support and having a presence on social media. Keeping all these factors in mind, we are giving Pretty Wins 3.5/5 stars.

We want your Pretty Wins review!

Did our Pretty Wins review help you to reach a decision? Are you going to give this site a try? Let us know by leaving a comment below!

Pretty Wins FAQ

Why are the bonus wagering requirements so high?

To be honest, we’re not sure! It’s true that wagering requirements can vary from casino to casino. However, it’s not often that operators place them at 65x.

Is it safe to make deposits and withdrawals?

Yes, the site uses SSL encryption to protect your personal and financial data, and all payments are handled by a secure payment processor.

What Safe Play tools are available?

You have the option to set daily, weekly and monthly deposit limits. You can also find out more about playing safely via the Responsible Gambling page.

Am I limited to play on just one mobile device?

No. You can use as many mobile devices as you like to access your account. However, you’re only allowed to open one account with Pretty Wins.

Why hasn’t anyone replied to my email?

It can take up to 72 hours to receive a response.

What is the fastest way to get hold of my winnings?

E-wallets offer the quickest processing times.

Better change
Anita Heffernan Whichbingo Author

Author And Managing Editor

Anita Heffernan

Anita is well-known and respected within the online bingo industry, she loves all things bingo and slots and has been involved with online bingo and gambling sites since the late 1990’s. She has been the full-time writer and Editor of WhichBingo for much of that time and is respected by operators and players alike for her no-nonsense judgments and opinions. Anita has seen the highs and lows of the industry she loves, has seen it grow and develop and contract again into what it is today. She has worked with the biggest names in the industry and has a reputation for being fair and to the point in her writing.

User Reviews

Based on 8 reviews
June 17th, 2020, 22:54
User rating:
was dubious when I withdrew my £230 winnings after reading complaints on this site. But I received my winnings fine. Took a small fee of £2.50 but got my winning after the 72 hour period had past super quick via PayPal.
March 12th, 2020, 19:04
User rating:
What a load of rubbish - taken my money but won't payout my winnings. avoid big time.
November 13th, 2019, 07:05
User rating:
Absolutely shocking! Waited a month for my payout to come through. Countless emails after emails, no reply at all initially. Sent email to complaints and still no reply. Only when complaining to ecogra did I eventually get a reply. Even with communication now open, still a daily battle to get anything done.
June 30th, 2019, 18:30
User rating:
Since 27th May 2019 I have been waiting for a payout of over £400 and I have NOTHING! Emails requesting more and more information. Now it appears my email address has been hacked.
May 3rd, 2019, 17:20
User rating:
I joined and played Book of Gold won 140 then I got 10 free spins. Altogether had I about 200 maybe more and when I got the free spins it kicked me out and would not let me log back in, saying there is no one by my name. I eventually opened it with my balance gone and lost free spin. I have emailed them they say it takes 2 days to get back that's just rubbish!
December 30th, 2018, 19:39
User rating:
Payout ratio on slots is pretty poor. I played various slots and there were very few bonuses appeared. You have to wait 48 hours before you can withdraw on new accounts or if you add a new payment method. Most sites just ask for the added I.d. It plays much the same as in any site in the group-poor. Email responses are very poor. No live help seems to be available anytime of day. Another in this group I am awaiting for withdrawal funds!
August 31st, 2018, 05:52
User rating:
Terrible. Still waiting for my withdrawal and cant get in touch with anyone. emails after emails without a reply. Keep well away!
Nicola Hallett
December 7th, 2018, 10:12
Hi Still waiting for refunded. u get it ur refund?
May 17th, 2018, 10:11
User rating:
Terrible - will not return, played 4 slots not one paid anything. Had spin the wheel for joining, 20 free spins - omg bad not the word, then got more goes on the wheel, again nothing. What a dire site, all together was on site 20 mins, and tbh never known a site to give constant nil win spins. No fun at all, stay clear a new site that wants to grab your money and give you nothing. Take it from me, leave the new sites stick with the established sites.