The Sun Play Review

Our score How we rate
3.0 3.0 /5
User rating Based on 7 reviews
star 0.9 /5

Win Up To 500 Free Spins

18+. New players only, £10 min fund, Free spins won via mega reel, 65x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), T&Cs apply. Please gamble responsibly. Begambleaware.org #AD

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Over 2,000 exciting games available
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Instantly recognisable branding
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PayPal, Paysafecard and Pay By Mobile all available
Website www.thesunplay.co.uk
Launched 2023
License UK
Live Chat: n/a
Phone number: n/a
Support Email: [email protected]
FAQ section: yes

Payments methods

Visa Debit Mastercard Debit Paypal payment method skrill payment Neteller payment PaysafeCard Logo payment Pay by Mobile Phone payment

Game Manufacturers

Pragmatic Play Scientific Games Playtech Eyecon Software quickspin NetEnt Software Barcrest nyx Blueprint Gaming red-tiger-gaming Yggdrasil Gaming Microgaming +2 NextGen Gaming Pariplay
Win Up To 500 Free Spins
Play

18+. New players only, £10 min fund, Free spins won via mega reel, 65x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), T&Cs apply. Please gamble responsibly. Begambleaware.org #AD

Win Up To 500 Free Spins

18+. New players only, £10 min fund, Free spins won via mega reel, 65x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), T&Cs apply. Please gamble responsibly. Begambleaware.org #AD

Updated January 17, 2024

A Quick Look at The Sun Play

Everyone in the UK is familiar with The Sun newspaper and no matter whether you love or hate to read it, most players will enjoy playing at The Sun Play. This is another site that uses the iconic The Sun branding, alongside The Sun Bingo and The Sun Vegas. However, this site was recently relaunched and is on a new platform with Jumpman Gaming.

Alongside the instantly recognisable red and white branding, The Sun Play has a lot to offer. This includes thousands of slot games from top software developers, live casino games and scratchcards. On top of all that, this site is mobile-friendly, provides access to a wide range of popular payment methods like PayPal and players will never be bored as there are always lots of great promotions running. It’s not all sun-shine and roses, as with all Jumpman sites there are points that are not great for the overall experience. However, that does not take away from the great games on offer.


This site earns a WhichBingo 3* Rating – here’s how:

  • Offers/Promotions/Wagering: Decent welcome offer and plenty of promotions, but wagering could be lower.
  • Fast Payment/Withdrawals: While there is a good range of payment options at The Sun Play, including PayPal, Skrill, Neteller, Paysafecard and Pay By Mobile, the withdrawal processing time can take up to 72 hours. There is also a fee for withdrawals.
  • Good Game Selection & Navigation: We cannot fault the range of games available at The Sun Play which includes thousands of slots, casino games and also live casino games.
  • Quality of Mobile Bingo: The site is mobile-friendly and can be accessed via a mobile browser on the go.
  • Customer Service: The range of customer service options is very limited at Jumpman Gaming powered sites. The only way to get in touch with the team is via email

  • Date Opened: 2023 reopened
  • UK License Holder Name: Jumpman Gaming Limited
  • UK Licence Number: 39175
pros
  • Thousands of slots, casino and live casino games
  • Widely recognised branding
  • Popular payment options including PayPal
cons
  • High wagering requirements
  • Withdrawal fees

Bonuses & Promotions

The Sun Play Welcome Offer

  • 1st Deposit: Win Up To 500 Free Spins on Big Bass Splash
  • Minimum Deposit: £10
  • Promo Code: n/a
  • Wagering Requirement: 65x

New players can sign up to The Sun Play today and make their first deposit of £10 or more to try and win up to 500 free spins on the hugely popular slot game, Big Bass Splash. Players will be awarded one free spin on the Mega Reel where there is the chance to win free spins or an Amazon voucher. As the Mega Reel is a game of chance, there are no guarantees of winning any prizes and there are wagering requirements attached to the free spins of 65x.

There is nothing new about this welcome offer from an online casino and we would expect more from a reputable site such as The Sun Play. While there is a huge number of free spins up for grabs and most players would like to win an Amazon voucher, there are no guarantees of winning anything – although we are sure that the instances of landing on a no win section are extremely rare. What’s more, the wagering requirements attached are very high by current standards at 65x and many players may not be able to fulfil this to then withdraw their winnings. We do maintain,, however, that if you win a lot of free spins, these could lead to many hours of play at no further cost.

18+. New players only, £10 min fund, Free spins won via mega reel, 65x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), T&Cs apply. Please gamble responsibly. Begambleaware.org #AD

Ongoing Offers and Promotions

What is great about The Sun Play is that there are always lots of ongoing and seasonal promotions available to take advantage of. This includes prize draw giveaways, Slingo bonus giveaways, cash drops, trophy rewards, free spins, happy hours and loyalty programmes.

Games & Software

At The Sun Play, players can enjoy playing thousands of exciting slots, casino and live casino games from top software developers such as Pragmatic Play, Playtech and Eyecon. Probably because the brand already has a bingo site in Sun Bingo, this site does not have the ubiquitous Pragmatic Play powered bingo games that are usually found on all Jumpman Gaming sites, even if they are not bingo branded ones.

Site Platform: Jumpman Gaming
Game Software Providers: Pragmatic Play, Scientific, Playtech, Eyecon, Quickspin, NetEnt, Barcrest, NYX, Blueprint Gaming,
Red Tiger Gaming, iSoftBet, Yggdrasil, IGT, Microgaming, NextGen, PariPlay and more
Number of Slot Games: 2,000+
Type of Slot Games:video slots, classic slots, jackpot slots, Slingo
Number of Casino Games:100+
Type of Casino Games:roulette, blackjack, baccarat, gameshow, poker, live casino
Bingo Games: n/a

Slot Games

There are thousands of slot games to enjoy spinning at The Sun Play and all of the very best software providers can be found here including NetEnt, IGT and Playtech. Some of the most popular titles available to play include Gold Blitz, American Gold Fever, 9 Pots of Gold, Reel King Mega, Sahara Riches Cash Collect, Aloha! Cluster Pays, Starburst and 9 Masks of Fire.

Casino Games

There are over 100 exciting casino games available to play at The Sun Play and the bulk are thrilling live casino games. This includes a range of roulette, blackjack, baccarat and more. Popular live casino games available here include Auto Roulette, Speedy Roulette, Blackjack London, 7s on Fire Live, Mega Wheel and Vinnie Jones Roulette.

What Jackpots are available at The Sun Play?

There are plenty of jackpot slot games to enjoy spinning at this site, but it has to be said that they are mainly the Eyecon powered games. This includes Fluffy Mega Jackpot, Stampede Jackpot, White Wizard Jackpot, Sugar Train Jackpot and Fireworks Frenzy Super Jackpot.

Other Games

Players can also enjoy a range of scratchcards at this site including The Golden Grand, Diamonds Scratch and Rainbow Riches Piles of Cash. Slingo games are also available at this site and include titles such as Red Hot Slingo, Book of Slingo, Lucky Larry’s Lobstermania Slingo, Slingo Bells and Slingo Ante Up.

How to Deposit & Cash Out

Making deposits and withdrawals at The Sun Play is easy as there is a wide range of payment options available including PayPal, Neteller and Skrill.

Depositing

Players can use the following payment methods for deposits at The Sun Play:

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10Instantn/a
Mastercard debit£10Instantn/a
PayPal£10Instantn/a
Neteller£10Instantn/a
Skrill£10instant n/a
Pay By Mobile£10instant £2.50
Paysafecard£10instant n/a

Cashing Out

Players can use the following payment methods for withdrawals at The Sun Play:

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debitn/a72 hours£2.50
Mastercard debitn/a72 hours£2.50
PayPaln/a72 hours£2.50
Netellern/a72 hours£2.50
Skrilln/a72 hours£2.50

How do I upload my ID to The Sun Play?

When you are playing at an online casino in the UK, the site must, by law, verify your identity. This is an entirely normal process and there is no need to worry as most sites will be able to do this with the information that you provide upon sign-up. In some cases, if the site cannot verify your identity, it may ask you to upload copies of documentation such as your passport, drivers license, a utility bill or a bank statement. We would always recommend verifying your identity as quickly as possible after sign-up or the withdrawal process may take longer at a later date.

Here is how you can upload your documentation to The Sun Play:

  1. Sign in to The Sun Play account
  2. Visit ‘My Account’ and ‘Account Details’
  3. Upload any requested document and wait up to three working days for it to be verified

Community and Customer Service

Both the community and customer service at The Sun Play are lacking and could be improved upon.

Community

  • Live streams
  • Facebook
  • Twitter

The Sun Play’s old Twitter and Facebook accounts are active but they are not updated.

Customer Service

  • Email

The only way to get in touch with the customer support team at The Sun Play is via email. There is no live chat or telephone customer support available at this site.

The Sun Play on Mobile

There is no The Sun Play app available to download. However, the site is mobile-friendly and if you prefer to access games on the go, you can do so via the browser on your mobile or tablet device. The games at this site are designed using the latest HMTL5 technology and so they will adapt to different devices. This means you can enjoy the same high-quality games on the go from a mobile device as you would when playing on a desktop PC.

Should I Play at The Sun Play?

If you are looking for an online casino that has more games than you can imagine, then The Sun Play will be a great option for you. This site has thousands of exciting slots, jackpot slots, scratchcards and Slingo games available to play plus they can be accessed on the go via your mobile browser. The site also has a great range of payment methods available as well as branding that will be instantly recognisable to most players. Because of its famous branding we hope that they can move the customer service times up a notch compared to normal Jumpman platform standards. However, players should also take into consideration the withdrawal fees, the withdrawal processing times and high wagering requirements.

We want Your The Sun Play review!

Have you played at the new and improved The Sun Play UK? Then we want to hear from you. Let us know in the comments below your thoughts about this online casino and if you would recommend it to other players.

The Sun Play FAQ

What is the minimum deposit at The Sun Play?

The minimum deposit at The Sun Play is £10.

What is the minimum withdrawal at The Sun Play?

There is no minimum withdrawal amount at The Sun Play.

Is The Sun Play mobile-friendly?

The Sun Play is a mobile-friendly online casino that allows easy access on the go from mobile and tablet devices. There is currently no The Sun Play mobile app available to download.

Are there withdrawal fees at The Sun Play?

Yes, there is a £2.50 withdrawal fee at The Sun Play.

Is it safe to play at The Sun Play?

Yes, it is safe to play The Sun Play. This is a reputable brand that is licensed and regulated by the UK Gambling Commission. It also uses the latest SSL encryption technology to protect transactions.

How long do withdrawals take to process at The Sun Play?

Withdrawals can take up to 72 hours to process at The Sun Play.

Jennifer Mcfadyen

Author

JENNIFER MCFADYEN

Jennifer is a writer with over five years of experience in the online casino industry. She has a First Class Honours in Media and Journalism and specialises in writing online casino reviews, slot reviews and gambling news content. Public relations are also other areas of interest for Jennifer and she has worked across these industries before setting up her own content company.

User Reviews

0.9/5
Based on 7 reviews
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(6)
Kerrie
July 4th, 2020, 07:53
User rating:
I am still waiting for my withdrawal to be processed, I sent through my verification documents as requested. Not even a confirmation off them! Can’t get no joy off customer services. So have made a complaint towards them!
Sarah
September 22nd, 2020, 17:36
I’m having exactly the same problems now and I told them they were causing me stress so they self excluded my account ! Did you get your withdrawals in the end ?
Sara
November 8th, 2020, 15:30
They have done the same thing took me they have now restricted my account as I said they were stressing me out. I have made a large withdrawal and they seem to be putting all obstacles in the way to no pay it. Any help would be greatly appreciated I’m so annoyed with them.
Sarah
November 9th, 2020, 13:59
They did the same to me after I mentioned the word stress too, blocked and restricted my account. Keep emailing them, threaten them with everything and don’t give up, a senior member of staff Maira emailed me and processed my documents and withdrawals.
Sara
November 9th, 2020, 17:56
Thanks so much Sarah I will. I have emailed document team about 7 times today and no response manager is suppose to be emailing me today but I haven’t heard anything.Can I ask what you said to them as I seem to be getting nowhere and just keep getting ignored. How long did it take for you to get your money? Also did they even come back to say your documents have been verified, it’s so silly as all they do is verify your age and they should know this before they take any money out of your account.
Nicki
October 7th, 2020, 21:59
How did, if you did get your money. Im losing it with them big time!
Sarah
October 19th, 2020, 18:47
Have you got your money yet? I literally threatened them and in the end a senior lady called Maria emailed me and processed my withdrawals instantly
Sandra
May 16th, 2020, 17:21
User rating:
Worst casino I have ever played spent hundreds and did not get one decent win, please everyone don't go near them, absolutely shocking!
Shane
May 9th, 2020, 00:40
User rating:
Absolute rubbish,took 350pounds in two hours off me and not once gave me a chance to win, has bad has your paper ,will never buy the sun again either, stay away folks
Petra
January 17th, 2020, 12:30
User rating:
The site only takes. Zero chance of winning anything, the payout is very low. Useless customer service. Just waste of time and money!
nadine lennon
January 26th, 2019, 20:20
User rating:
Only been with these a couple of weeks and they seemed ok at 1st. Spent 700 and managed a withdrawal of 1800 which i thought as not bad. I've since spent that plus more just trying to get the games to kick any good game play out, losing the money is not a problem, but i certainly dont feel ive had my moneys worth of gaming. I haven't played that much money in 1 yr in some casino's let alone a few weeks.
Zacharias Hubacek
July 16th, 2018, 15:36
User rating:
Be careful this company is selling their products obroad in countries where they have no licence.. they will promise you bonus but never give it to you .. they just took my money and when I ask about the bonus and said that the games wasn't working they said it's my fault as I'm abroad and I used proxy so its all my mistake so they will keep 100 pounds and they will block my account so I can forget for any bonus games ... I sign up because of their bonus offer and I end up with nothing so be very careful also they have no telephone number for manager you just have to contact them through the email and they do jot reply very often ... careful guys not this casino !
mich328
June 13th, 2017, 22:04
User rating:
Another new site that give you nothing, i have now decided new sites not worth any deposit what so ever, its clear to say they have to make so much money first before you actually win, no where near yet again on a new site off meeting wagering. Stay clear another site that will take take take before you get. Also lots off games would not play, spoke to cs and and had tech issues???? good start. Stick to old sites you know where you stand.