Online bingo chat hosts

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Welcome to the WhichBingo chat host section - the new home of WhichCM.com.

Our aim is to recognise and rejoice the efforts of those very important people who manage online bingo chat rooms, and to provide information for those looking to become chat hosts themselves.

Below you can find quick links to our chat host jobs, our chat host reviews and our facebook group which is open to all chat hosts and those looking to find chat host work.



    Here you will find a selection of the latest online bingo chat host / CM (chat moderator) vacancies available at a variety of online bingo sites in both the UK and beyond.

    If you are an operator looking to find new chat hosts, you can submit a job here.

    Latest job vacancies

    Customer Experience Agent

    • Company: N/A
    • Location: London
    Apply

    ****Please note, this is not a chat host position****

    This role will act as the first point of contact for players, and you’ll be trained to deliver market-leading customer service.

    Responsibilities will include:

    • Answering customer email queries such as game inquiries, support with deposits, cashing out of funds etc. within specific service level agreements
    • Assisting with the mentoring of new Customer Service Representatives as they join the team
    • Escalating any issues through correct procedures
    • Promoting and maximizing retention


    You should have:

    • Great communication skills, perfect grammar, excellent telephone manner
    • Good interpersonal skills
    • An experienced IT user (MS Office)
    • Fast accurate typing
    • Excellent knowledge of English (written and spoken) other languages, particularly Swedish, Norwegian, Finnish and German, are also valuable
    • Ability to remain calm and patient under pressure
    • Problem analysis and problem-solving to escalate trends in issues quickly
    • Attention to detail and accuracy
    • A proactive team player
    • Online gaming experience (Casino, Sports book, Slots & Bingo) would be an asset

    Customer Service Advisor

    • Company: Not Provided
    • Location: Feltham
    Apply

    **** Please note, this is not a chat host role****

    The Customer Service Advisor will act as the first point of contact to customers calling in to the service desk to report issues or faults with the company products, logging and resolving the issues, or escalating if necessary. Customers are gaming businesses, consisting of primarily licenced betting offices, bingo halls, gaming centres and casinos.

    Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.

    The ideal candidate will have:

    • Previous customer service experience
    • Strong written and verbal communication skills.
    • An active interest in diagnosing issues and finding solutions.
    • Computer literacy; ideally proficient using Microsoft Office
    • Knowledge and experience working in the gaming industry would be advantageous.

    If you have a passion for customer service and technology, and you enjoy working in a business to business helpdesk environment, please apply today. Full training will be provided.

    Italian Speaking Customer Account Advisor

    • Company: Not Provided
    • Location: Gibraltar
    Apply

    ****Please note, this is not a chat host position****

    The role involves providing the highest standards in customer service by resolving customer queries for Gaming products via email, telephone and live chat.

     

    • The ideal candidates will be fluent in both spoken and written Italian, as well as English.
    • In addition you will have a good knowledge of and interest in Casino, Games, Poker and Bingo
    • Advanced computer skills and sound technical knowledge essential
    • Applicants must have demonstrated exceptional customer service standards

    Full time roles will require a flexible approach to working hours with a rolling rota of 5 days from 7 to cover the business 24/7.
     

    Volunteer Chat Hosts needed

    • Company: FreeBingo.com
    • Location: Work from home chat host

    HOW TO APPLY

    Please email TL-Freerider@freebingo.com

    We are looking for people interested in getting their foot in the door and gaining experience in the chat host field.

    We are a free site and are looking for volunteer chat hosts. We need honest, dependable people who want to learn how to be a chat host and gain experience. It is an unpaid (volunteer) position. We cannot promise that you will find paid work, but after you have been with us for a while, we will help you with letters of reference or any other way we can if you do apply for paid work.

    If you are interested in becoming a chat host but do not have experience and training, then this is a perfect opportunity for you to gain experience in the field. If your honest, reliable, and serious about becoming a host, please email for more information and you can get started right away.

    Bingo Chat Host

    • Company: EC Gaming
    • Location: Newcastle upon Tyne
    Apply

    As a Chat Room Host you will be an entertainer, providing a memorable, first-class experience for all of our valued members.

    EC Gaming are looking for some who takes ownership and responsibility, is flexible, reliable and good integrity, a team Player and lots more...

    You must show:

    • Experience of working in a high pressure environment
    • Evidence of multi-tasking capability
    • Excellent customer service handling skills
    • Excellent Chat skills
    • Flair for entertaining
    • Excellent written communication skills and good English skills
    • Good interpersonal skills
    • Good PC skills
    • Fast and accurate typing
    • Good Microsoft Office 2007 skills (Word, Excel & Power Point)

    For more information click on the 'Apply Now' button.


    Here you can read and leave reviews of all your favourite online bingo chat hosts and chat moderators (aka bingo CMs).

    Chat hosts are very often taken for granted, but for many people they can make the difference between a good bingo site and a bad one.

    If you've had a fantastic chat host experience lately, let them know by leaving a review below. The best review each month will receive an exclusive WhichBingo mug!


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