Website
www.galabingo.com
Boss it with £60 of Free Bingo When You Spend £10
Live Chat: 24/7
Phone number: 0800 294 7294
Email: help@galabingo.com
Secure Private Message on FB and Twitter
FAQ section: Yes
Gala Bingo UK has a reputation for being one of the best bingo sites, and it’s been around since 2005.
Originally, the website was complemented by a chain of land-based bingo clubs, but these sold on in 2018 and are now the brand does not have a high street presence.
Despite suddenly moving software platforms in mid-2021, which disappointed some players due to the disappearance of the Virtue Fusion bingo rooms, the site’s operator, Entain, is determined to continue winning awards and enhancing the playing experience by developing its own games and rooms. Players will be pleased to know that crowd-pleasers like Coronation Street Bingo, Bingo Beats and TV Specials have survived the migration.
The brand currently uses the slogan, “Bingo Like A Boss” and features lots of ‘Boss Benefits’, while also taking all steps to encourage its members and potential customers to play responsibly. Gala Bingo has something for everyone, including free bingo, 24/7 customer services, loyalty rewards and a great Gala Bingo mobile app.
Date Opened: 2005
UK License Holder Name: LC International Limited
UK License Number: 54743
Just like the Gloria character who appears in Gala’s digital and print ads, you can “boss it” by joining Gala Bingo and claiming a £60 bingo bonus when you deposit and spend £10 on bingo tickets.
That’s a much better deal than you will find at many other online bingo sites and is typical of Gala Bingo ensuring it stays a market leader!
The wagering requirements are very reasonable too in our opinion. The bonuses will be available for a week after being credited to your account.
If you’re a new player and you’ve yet to make a deposit, you should see the Newbie Room appear in the list of bingo rooms once you’ve registered. You can play in it for free for three consecutive days after you’ve joined and each day, there’s the chance to win a share of over £700.
*18+. New online customers only. Min 1st deposit & spend £10 on Bingo tickets = £60 Bingo bonus. Wagering reqs apply: 4x bingo bonus. Bonus valid for 1 week after credit. T&Cs apply. Please play responsibly. Begambleaware.org.
www.galabingo.com
2005
UK
There are always special offers running at Gala Bingo, and they are designed to cater to all tastes and budgets. You’ll often find penny bingo, sliding jackpot specials, refer-a-friend rewards, free bingo sessions, Gala Live events and charity bingo games available.
Gala Rewards offers all players loyalty benefits, but the newly launched Boss Benefits scheme lets you earn even more treats. To join the scheme, you must deposit and spend a minimum of £80 within 28 days, after which, you’ll qualify for over 100 discounts and offers from well-known UK brands.
*UK. 18+. Closes 17/08/21. Invite only. Deposit/spend £80 every 28 days to maintain Boss Benefits Account. Approx 100 rewards to choose from, amount will vary throughout promotion. Rewards cant be exchanged for cash or returned. 1 Boss Benefits account per customer. Player restrictions and T&Cs apply. Third-party T&Cs may apply to Rewards.
Since July 2021, Gala is powered by Entain software.
Entain also owns Foxy Bingo and Ladbrokes Bingo, and recently, it’s started to develop its own versions of popular online bingo variants such as Fluffy Favourites Bingo.
| Bingo Software provider | Entain |
| No. of Bingo Variants | 90-ball, 80-ball, 75-ball, 50-ball, 36-ball, 30-ball |
| No. of Bingo Rooms | 18 |
Gala Bingo is home to 18 online bingo rooms, and there are six different bingo variants to enjoy, including speed bingo.
Some rooms such as City offer linked jackpots while others give you the chance to play fun and network-exclusive games like Entain’s Fluffy Favourites Bingo and Deal or No Deal Bingo 90.
The Coronation Street Bingo room is exclusive to Gala Bingo and the bingo caller announcements are provided by former Corrie stars.
| Game Software providers | Red Tiger, Blueprint, Playtech, Microgaming, Barcrest, Realistic Games, Eyecon, Gaming Realms, NetEnt, WMS, IGT |
| Number of Slot games | 723 |
| Type of Slot Games | classic slots, jackpot slots, exclusive slots |
| Type of Casino Games | blackjack, roulette, video poker, live casino |
Slots and casino games are available in two different forms.
Click the “Slots & Games” link on the main menu, and you’ll find a feast of slots, jackpot slots, casual games (including Slingo), table games, scratch cards and exclusives including Rainbow Riches Pots of Gold Mega Drop, Big Banker and Coronation Street Pays.
Click the “Casino” link on the main menu and you have a wonderful choice of Playtech titles, including many of the provider’s most popular jackpot slots (including the Age of the Gods series) and live casino games and game shows.
Aside from the extremely impressive line-up of progressive jackpot slots, Gala boasts three exclusive jackpots which it calls Sass Pots.
Simply play eligible slot games to qualify for the Sass Pots, and you could be lucky enough to win one.
The Sass Pots are must-drop jackpots. Slot Slayer must be won before it reaches £100. Make It Rain must pay out before it reaches £1,000, and Diamond Dayz must be won by 9 PM every Friday.
There are also progressive bingo jackpots such as the Golden Cobbles jackpot which is exclusive to the Coronation Street Bingo room.
The big yellow “DEPOSIT” button at the top-right of the site takes you directly to the Deposit page. To open the Cashier menu where you can make deposits and withdrawals, as well as view your payment history, simply click on your account balance to the left of the DEPOSIT button.
The majority of payment methods are available to you, and the minimum deposit amount (with the exception of Paypal) is just £5.
All UK Methods
| Deposit Method | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| Debit cards | £5 | Instant | £0 |
| Neteller | £5 | Instant | £0 |
| Skrill | £5 | Instant | £0 |
| Paypal | £10 | Instant | £0 |
| Paysafecard | £5 | Instant | £0 |
| Bank transfer | £5 | Instant | £0 |
| Apple Pay | £5 | Instant | £0 |
It’s really easy to withdraw your funds, provided that you’ve met any outstanding wagering requirements, and there’s no minimum withdrawal limit either!
You can get hold of your winnings in as little as 24 hours if you withdraw to an e-wallet.
All UK Methods
| Withdrawal Method | Minimum Withdrawal | Processing Time | Fee |
|---|---|---|---|
| Debit cards | £0.01 | 1 to 3 working days | £0 |
| PayPal | £0.01 | Instant | £0 |
| Neteller | £0.01 | Instant | £0 |
| Skrill | £0.01 | Instant | £0 |
As a responsible gambling operator, Gala Bingo must prevent minors from gambling and ensure the safety of all players’ accounts. It, therefore, runs automated identification checks each time that a new player signs up, but in some cases, Gala may require you to provide additional proof of ID.
There are two types of ID that you may be asked to submit via email or the document uploader:
To make the most of your playing experience at Gala Bingo, the customer support team is available 24/7, and you can also get to know the vast community of players in a number of ways such as the bingo chat rooms.
The social media team at Gala Bingo have won awards for their services, and they’re also great at interacting with respondents. You can follow the brand on four social media sites.
Gala’s chat hosts are hardworking and helpful, and they encourage roomies to take part in fun chat games which often offer modest prizes.
There are several different methods that you can use to get in touch with the customer services team, the quickest and easiest being live chat which is available 24/7.
The original Gala Bingo app received numerous awards, and although it was recently updated to reflect the change in software platforms, it’s still as good as ever although it uses a slightly different layout.
All the bingo rooms are available on mobile and it’s easier to move between the rooms. Banking and chat rooms are also supported.
Gala Bingo has won multiple WhichBingo Awards over the years, so it comes highly recommended. We don’t see much in the way of quality changing due to the software migration as the personnel behind the brand stay the same with the same focus on the customer experience.
Despite losing the excellent range of Virtue Fusion bingo rooms, it’s made a real effort to replace them with in-house versions, and it still offers six different bingo variants.
The brand’s ongoing fundraising efforts for the 52 Lives charity also mean that you can help good causes while playing at the site.
The mobile experience is also impressive while the community is one of the largest that you’ll find online.
Do yourself a favour and go and check it out!
Do you reckon that Gala Bingo is the Boss of Bingo? What do you think about the latest changes to the software platform? We’d love to hear from regular players and we’re sure that your fellow readers will also appreciate your opinion of the brand. So, why not leave a Gala Bingo review below?
Gala Bingo has secured two of the WhichBingo Awards decided by an expert panel of judges. Its social media presence is huge and is used to full affect to enhance its community presence and entertain that community. The social media channels are also used to keep players informed about responsible gambling and safe play and as an enhanced customer service channel. The giveaways, competitions and special events with celebrity guests are real bonuses for players.
As a socially responsible operator Gala has all the tools in place you could ever need to stay safe. The judges liked the change spotting and the stake limits and curfew options. The brand has a specific Player Protection and Account and Relationship Management team monitoring and ready to step in as required.
Reviews for Gala Bingo
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On winning a substantial amount of money on Gala Bingo side bets, I decided to withdraw my winnings. Gala Bingo froze my account and prevented me from doing so. On contact, they claimed ‘ a technical error on side bets’ and said they would get back to me. After several emails, I opened a dispute. When they did get back to me their response was the worst example of customer service I have ever experienced! They have accused me of dishonest, fraudulent behaviour – for the crime of winning! They also took my winnings and permanently closed my account.
Extracts from the email –
‘we discovered that an internal messaging error caused individual side bet wins to be credited to the player account multiple times accidentally. This would have been apparent to you when checking the balance and credits to your account. We have now recovered any wrongly calculated winnings and cancelled any incorrect withdrawals. This is in line with our standard Terms & Conditions which you can refer to here.’
‘Upon further investigation of your account we believe that your pattern of play has exploited this error in game and attempted incorrect withdrawal amounts. As a result, we have made the decision to permanently close your account and if applicable returned your initial deposit amount back to you.’
I did indeed win several times in a row – I have also lost several times in a row. I did attempt to withdraw my winning – I’m not sure why this would also be considered dishonest? Gala Bingo appears to be profiling their customers. If you win and plough the money back in they leave you alone. If you win and try to withdraw your winnings – you are not the kind of customer they want. They seize the money and permanently block you from their site. Based on reviews I’ve seen, the letter I received appears to be company policy.
Disgusting site. Opened an account and deposited 20 pounds. I won £150. I put my withdrawal request in and they blocked my account. I had to actually threaten legal action before they released my funds. Save your money and give it to a proper site where they actually treat you like a human.
Terrible site. I used to enjoy playing but they recently restricted my account for no reason at all. They often don’t reward you the free bingo tickets they claim you have won. Shambles
Wanted to give a zero rating but couldn’t. I have been with site for quite a few years but now they are taking me for a mug. I am no longer able to get bonuses and any promos i entered this month they wont honour because they restricted my accoint without informing me.
The only reason i know this is because i called them asking why i never got my rewards wheel when they replied i found out what they had done. One promo i spent quite a lot on just to be told today i wont qualify no matter what i spent on the slots. So to sum up I feel ripped off!
how can this site win award its total fix am now thinking the review system here is fixed as well as gala must of paid to win its the worst site out there no stars at all
Hi Sue. I can set your mind at rest that the WhichBingo Awards are in no way fixed. Awards are decided either by actual player votes cast or by average scores given by an independent panel of judges, plus my own as a judge too. The judged categories are decided based on submissions from each brand in the relevant sections. In this case, Gala Bingo won Best Social Media and Most Socially Responsible Operator based on their activities advised in their submission to the judges.
Our reviews are based on certain criteria such as welcome offer, wagering, withdrawal times, customer service, games available and so on and are written following visits to the brands being reviewed.
well gala must of paid people to vote then its is far the worst site out there total fix same winners all time rude chat host and cs is awful
£920 dissappeared from account. And yes it was winnings. Now account frozen. Don’t join them. Was my birthday and won it on 2x £50 high roller bets.
Avoid this site. Once upon a time this site use to be good but my word, has that changed. Gala always have issues constantly. No chat, site goes down, takes your money but doesnt pay winnings. Even the chat hosts have left….speaks volumes in its self.
You get the same handful of players that always wins and they seem to play in every room. Loyalty bonus has become a joke now. You get nothing for your money. Promotions are far and few between.
All the good rooms have been taken away and replaced with nothing. Seems like that want to cram as many people into their main rooms. Chat games pay 50p where as most sites pay at least a £1.
Winning has become increasingly hard to get. Even after 100s spent you will be lucky to get a share of a win.
If anything goes wrong, live chat are useless. If you didnt take a screenshot then you are classed as a liar.
I will not be back to this site which is a shame as it was my main bingo site to play on but times have changed and not for the better. I would suggest to keep looking or if you want to try it then use the bonus and close account.
I agree wholeheartedly with you. There were three big jackpots going by 11.59pm and the same person won all three. Never saw them playing before or since. Same winners always. I give up on this site
No stars at all. site is a complete disgrace. they do not follow safe gambling rules and cs are plain rude. they have told me more than once i need to spend more monye on site. chat hosts are just as bad.
Like gala, play in club occasionally; play online… totally waist off time and money. Never win. Not a bad player. £1 on spins play30 plus tickets on online books. Never a win. Rubbish in my opinion. Zeds
How do I claim my Gala Bingo bonus?
Just make a deposit at the site and spend £10 on bingo tickets. You will then receive your bonus automatically.
How long does a Gala Bingo withdrawal take?
Withdrawals via eWallets at Gala Bingo are processed immediately. Withdrawals to cards and bank accounts take one to three days in theory, but are usually with you the day after your withdrawal request in our experience.
Have been using for quite a while and was relatively satisfied with the site. However, finally won around £100, the site wouldn’t let me withdraw although I had withdrew many times previously.
Live chat confirmed I was not allowed to withdraw back to the default card, and as I explained it was the only option the site gave me, they said that they would ask for this to be changed and that I would have to quote “Keep checking from time to time to see if my withdrawal method had changed”.
When I asked if they could get this changed immediately, the chat advisor actually ended the chat.
Lost a customer here for sure.
I am totally disgusted at the Customer Service at Gala. They are at best downright rude, never actually answer your questions, and even when asked to close my account, it is simply frozen not closed as I requested. Their new reward system is only of benefit if you spend heaps, so for us without money to waste will never get any benefits. I fully understand gambling, it’s personal choice, but when you’re spending hard earned cash, the least you expect is to be treated kindly…not at Gala! Only gave half a star so I could post, they deserve minus stars in my opinion!!!
Avoid this site at all costs. They have become very very greedy. Gala have removed all perks and replaced with ‘rewards’ which only benefit the big slot players. If you want to go up the ranks then expect to spend thousands just to get to level 6! As usual you have the select players who always win especially the big payout games. Nothing but moaners moaning about moaners. Chs are lovely and the only good thing about gala. So unless you want to part with your cash and not get anything back then I suggest you keep looking for a much better site.
how on earth can this site b classed as good – the chs in the rooms are rude and every day its the same chosen winners. there is no bonuses at all unless u spend hundreds a week. customer services are totally awful,i have emails from them proving they lie and they do not follow the responsible gamin rules as they try to convince you to put on hundreds a day. worst site ever and really should b looked into by the gb
This used to be the best site around but it has gone downhill over the last 12 months or more. Regular winners, yes I know everybody has a lucky streak but it has got ridiculous, players can even say who is going to win the “big games” even before they have been played. And don’t complain about anything or they will threaten to close your account. Gala promotes itself as a fair and transparent site, well the jury is out on that one for me.
Gala bingo should not be rated the best by far because i have made about 20 deposit and i aint won a penny off any of them.
Use to be great but unfortunately these last few months dreadful. very limited payouts I no longer would recommend Gala they just take take take and before you know it the amount becomes substantial one of the worst decisions ever I will be closing my account soon regrets is a understatement.
They have not followed their own self-exclusion policy. I had raised awareness of struggling with gambling and this was never honoured nor any assistance given. After falling into debt, I’m told by their complaints team that a request for self-exclusion is not a responsible gambling issue. I’ve had numerous calls with their customer service team who want to prevent me from taking this to the press as well as conversations with management not noted on their systems or actions taken. I’ve pointed out where they have gone wrong and provided evidence but their response was just a letter of deadlock.
I have also been told during three phone calls that as I have raised one complaint, there is a note on my account which states I’m not allowed to raise another complaint, despite it being a separate issue. One complaint? I’ve never heard of someone being allowed to raise only one complaint and no more.
Unbelievable behaviour from what is meant to be a responsible operator who thinks that requests for self-exclusion are “Not a Responsible Gambling issue”. Thankfully I have all call recordings and emails from them to take this further.
I was a diamond vip at Gala Bingo online and I won big on the 10/04/19 altogether I had made a withdrawal amounting to the sum of 39k. I’ve had no issues in the past with receiving my winnings. I’d also deposited around 10k a week before my win. I signed in to check the status of my withdrawal request and it had gone from the checking stage to the processing stage. Then a day later I signed in and my account was closed. Now its a month since I made the withdrawal and I have been told that my account was closed due a business decision. I have not received any of the 39k I withdrew and no justification for how I have been treated. If you think being a vip player has its perks I can assure you that it does not.. They were happy to take money from me without any issue’s but paying my winnings to me is a different story. I’ve never felt so cheated in all my time playing online.. Gala bingo have treated me unfairly to say the least.. And now I have to go through other channels to get what is rightfully mine.
I spent so much money on this site and was vip for a long time. Everything they promise you comes to nothing and its the same repetetive winners who win holidays promotions and any decent wins. If your face or ip address fits then you stand a chance. I dared to complain, big mistake. They closed my account. There are so many more sites to play.
Such a money grabbing site. Loyalty means nothing to gala. Their VIP package used to be ok until they started getting rid of cashbacks and replacing with a wheel which does not even give gave 10% of what cashback use to. They also will change your VIP status before payout so you lose the bonus. Far too many same names winning. Never find out who won draws and when big jackpots go it’s always won by someone you have never heard off. Avoid this site. Nowhere near as good as it use to be and I have been there a long long time.
Worst site ever. CHs are rude and only speak to roomies they like and the ones they dont they pick on and are downright nasty. The bonuses they state in their t and c are never met and its the same 20 winners day in day out even thou hundreds play daily.
I have reported this site to gaming commission and gone to papers as do believe this site should b closed down. People pay to play fair and this site is not that.
Customer services do not care at all and if they decide to answer you at all its rude and insulting.
The worst site for losing in my seven years of gambling. So tight a total disgrace.
I wish this was a very bad dream but unfortunately it’s not. I played for a year on this site and I lost thousands.
How many times do you have to lose? The features hardly ever comes in. Bare in mind I start playing a pound spin working my way up to 10 pound spin every day the same some times it will just take.
I’m leaving this review as in 6 months my partner up to today had used he’s inherentence money. 6 months every day of playing the Big Banker and every day it doesn’t matter when you play it it’s like it’s stuck in the same greedy game he went through thousands in these six months. And in the hope to win some back for me.
This site is a disgrace and I’ve now passed on details and bank account transactions to the gaming communion.
This is not just bad luck how can it happen to two people time and time again.
I will take this company to court if need be – I have the means to and I will do.
You can play other games as I did for hours on end to get hardly up.
GAMING COMMIITION needs yo look into this as it’s daylight robbery tightening up the machines so you will never win.
How can you take that amount is beyond me. At least with Mecca bingo you have good and bad days, but hear it’s months apon months without a win.
And I totally get we don’t always win, but a year I played on this site and my partner 6 months. And you can’t win every day I think come on surely I must be able to win today and it’s the same old. Perhaps I need to put in another 10k as they haven’t had enough of my money.
I would advise anyone new not to go on hear and exsisting costumers who never win to come off of this site it’s the most greediest out their.
Great site. This site has lots of fun and enjoyment to offer, great games, great wins and happy players.
Love playing bingo and slots on this site. Have a very good variety of bingo games and slot games to choose from. Sign up bonus is excellent
Been a part of the Gala online bingo since 2014, the site is not worth any amount of money or any one time. If you do sign up please be aware that you can deposit that first amount to get that special bonus and take advance of the week free bingo, but I will say this please do not deposit any amount of money after the first time depositing, that will allow you to bank any money from free games after the first week and the Alsorts and dreams free games.
I not deposited in 5 months and play free games on Alsorts and Dreams all day long, every day without a win, the winners seem to be pre-set or have the ability to win more than 5 times a day and still complain and get rewarded with wins. Also, I will say this if you do not win and deposit you get rewards with two slots that only pay out between 10p – 50p after you spend £5 and £10 on bingo. So I ask you do you think it is worth your money. Just save up and spend it on things you really need because this site as well coral bingo you will have no luck or no money left if you just deposit.
Very poor site, very rarely get a win over £10 with these when playing £1 a spin.. bonuses come very rarely, not many promotions for valued costumers, be prepared to spend a fortune for very little return. Better gaming sites out there.
I wouldn’t recommend as my winnings and the history of my last winning mysteriously vanished from my Gala bingo account when I went to log back into my acc an hour and so after winning.
With the wagering conditions I bet they won’t let me withdraw any cash even though I would have met the wagering requirements but for the vanishing money. It would be interesting to see if anyone had a similar issue with Gala.
Really bad site. They send emails offering bonus then do not honor them unless you take a screen shot to prove it. Total waste of time i will stick to other sites i play.
not sure what i did wrong. Played for over 7 years, but never win a thing? Played slots today had 20 spins paid zero then another 20 paid 5p, went into lotto bingo didnt even get 1 number, this had been the same every time i play?
Tell me do you actually win, or is the random machine left my name out or forgot i joined, one off the worse sites i have ever played.
totally agree. Better to stay away!
Joined gala online but I’m sorry it’s not for me !
I find the cm very slow in answering your question and it’s the same winners all the time in newbie room. Not possible to have 270+ newbies .
I closed my account and went back to my original online bingo (M)
Not a very good bingo site in my eyes. I live chat help support and they didnt help me with anything – they ended my chat before i even finished what i was saying – was very disrespectful.
Good games, good chat hosts, friendly people!
The only thing you get for your money is whatever you spend … never any freebies, cashback bonuses or promos. Becoming vip is invite only so as and when they feel like.
I spent lots here over past month and apparantly they been reviewing my account for over 3 weeks as i think i should be vip well before now.
I definatly get more back at the other online sites i play at and they will be getting my top votes and great review.
Credit were credit is due i really didnt want to give bad review it would of been a lot better if Gala had stopped fobbing me of about my vip status. All i want is someone to actually review my account !!
Absolute joke same winners 10 times in a row if your not on the winning list you will not win simple. Was a member for a while and only ever won when first joined after that nothing. Avoid!
Totally ripped off!!!! I won £437 but it was declined? Tried to ask why? But got some lame excuse about t & c what a load of rubbish!!
I won this money fairly with my own money!! Will never play on this rip off site again!!!
great site, the best around..
Love the Chase bingo and Emmerdale bingo here. Welcome offer changes a lot, so don’t always get the same value for money.
Absolutely disgusting for repeated winners. Gala online and in clubs should be thoroughly investigated by gc. Do not join
Gala an coral linked worse sites for dead cert same names day and night. Gala only seems to care for newbies and vips as they are the serial winners daily and if thats luck or random its a joke.
Surprised its not been investigated by gc. Chase room may as well be newbie room an Win a Spin biggest con ever slot!! Newbies an vips again win on it same as cobble jp in corrie room usually a vip wins it and 90 jp emmerdale newbie or vip. Observed enough to see how it works. Newbies get on a roll then few weeks later wins stop. awful play not happy on these sites.
Avoid i joined on the 10 pound deposit and get 30 bingo promo i got no bingo promo. Was told i had joined via a slot link and that i would have to spend another 10 pound to receive a bonus lol. place is a disgrace.
Stay away from gala. same winners, slots don’t pay out very well. Play on here if you like giving money away.
I joined Gala on their ‘Deposit £10 and get £30 welcome bonus’. The £10 had to be played exclusively on bingo, which mine was, but no £30 welcome bonus was forthcoming. When I emailed them they replied saying my email wasn’t the email registered to the account (which is quite surprising as it is my only email address). After about 8 emails to them via their site and my email I have told them to close the account as their replies are irrelevant and don’t relate to the query I was asking. They kept replying to me as Dear Joanne, then Dear Sarah (both not my name) and the service was appalling. Their live chat is non existent, just kept saying ‘not available’ for a week. Avoid.
Really like playing at gala bingo great site only downfall is I never win. Fed up depositing and nothing. also seems to be same winners which is frustrating. shame really because it’s a good site.
Gala customer service? horrendous! bonus never received, spent three hours not to mention an hour the day before trying to get details as they say i spent it, but i can prove they are making it up as they go along, as soon as i asked them for proof cut off, this happened FOUR TIMES. closed account as i wont deal with shady customer services when money is involved. avoid
Gala is great as newbie allows you to win here an there as has newbie room linked to sister site coral like many rooms tbh. Unless your a big gambler avoid as same name winners constant in soap rooms especially emmerdale room.
As newbie u will win but soon put it back..ive not won in 4 months where as i use to win once a week, twice if lucky. Plus voted for them to win awards lol…dont let the bonus offer an free gala mug suck you in.
Many people have left this site due to same name winners an your money goes fast.
Free room every 10 mins with about 800 players, house 3 pound bonus, impossible to win. Lots of rooms linked to mecca, sky, coral, paddy power an no doubt more
Soap rooms over 100 players now where when i joined last year 40 to 50 at most.
Chat hosts are strict unlike other sites where the cms swear an are laid back, plus most of ch work on lots of other sites.
Back to hall bingo for me online ones are too predictable..
Gala is a fab bingo site and they pay very fast. I think they should automatically give cash back. the chat hosts are very friendly and talkative and there to help. love the site x
Fab so far at gala bingo – had good deposit boneses and wins. They paid without hassle and chat hosts are fun and good prizes. Not like other sites when you have to wager hudrrds and when you win they dont pay. Gala different so far and i play for hours.
Hi. dont bother with gala they are a joke. trust me on this one i have tried to join today and it says that my card had failed. Really dont know why to be honest and the customers service couldnt be bother to sort it – she told me to ring them. Find that not good to be honest.
When i told her that i was going to join another site she didnt seem bothered at all. Try another bingo i use to play at there club cant even win there, so i dont go any more – stay away from gala.
Never had any issues with Gala Bingo 🙂
What you see is what you get , plenty of one & two pence games 🙂
Always paid our without issue, but is a very busy site which means your chances of winning are not quite as good, loyalty scheme could also be better.
A bonafide site who do things by the book and fairly , unlike some of the smaller sites:)
Of the more than 30 bingo sites I have played on this has to be one of the very worst. I got an email for a promo which said that if I deposited 5.00 I would have access to a free bingo room the next week, and for whatever reason the system didn’t give me access, and when talking to customer support they said there was nothing they could do about it, so was tricked into depositing with a promo they wouldn’t honour.
The site graphics are generally quite ugly compared to other sites, and there seems to be little chance of winning anything, no matter what room you play in, whether a room with a low number of players and a very low house, or a room with many players and a slightly more decent prize. The money drains away on this site giving virtually no time for playing, when the same amount of money on other sites would last for days.
The chat rooms are boring with very dull quizzes and few games, so there are not even any added bonuses that the sites I regularly play on have.
All in all I would advise you to avoid Gala like the plague, as there are many better sites out there! Just gutted I wasted my money on Gala and didn’t spend it somewhere else.
80sDiva… I have been a customer of Gala for a couple of years, I find the customer service is 10 out of 10.
Bingo is fun too play – chat rooms are very friendly with CMs doing their job
Slots has a huge variety of games I enjoy too play.
Unfortunately you can’t win them all so set daily spend limits and don’t put yourself out of pocket – I have been on other sites & trust me they are shocking.
Have fun people my overall view of Gala is its safe & you do win as I have but you will also lose.
After just writing a negative review for another site I realised I don’t write enough positive ones so I thought I would.
Gala bingo is a fantastic site. Tons of bingo rooms, tons of slots and a very real chance of winning. I tend to be 50/50 on the slots when it comes to winning. Won quite a lot on this site and continue to deposit on a regular basis.
I am more of a slots player, but I do like the odd game of bingo. It is harder to win on bingo, but that’s because so many people play. This in turn means you win much more if you do win.
Chat hosts are friendly and helpful and there so many bonus games, freebies and choice.
Only downside is you never get bonus codes or deposit matches, but none of the big sites tend to do so. Not sure if they still have it but beginners freebie room is brilliant as well. Won over 15.00 in it and had a weeks access. This site always pays out within 2 days of me winning with no hassle at all. Think I will be still playing on this site for many years to come.
You always get bonus codes on Wink, daily in fact.
I wouldn’t give it 1 star. A pure and utter joke of robbing people of there money. I would warn anyone against playing on this site especially if you like playing slots. The games you play then don’t load after you have already played on it loads and once you run out of funds there not good at dishing out bonuses or out. Customer service sucks to.
Didnt like Gala Bingo at all, but then I dont like VF sites. All seem the same poor layout etc. Played for a few hours, nobody chats in the chat room, couldnt find CH either. Asked about the various bingo rooms just got ignored and got pretty bored very fast.
My 10.00 deposit lasted about 10 minutes and then my 40.00 bonus just drained me watching the same old same old. Like watching paint dry. I won 40c from extra balls in one of the rooms even though I had 1tg from really early on in the game. It was never going to come out as this became a regular thing with the following games.
Cant say I see the attraction a lot of people have for Gala although their live chat staff seemed friendly enough, but then that was when they were enticing me to deposit. Wont return to Gala.
Brilliant site. Gala Bingo has plenty of promotions and you always get a fair win. I’ve played on many sites, but gala is defiantly the best. You even have a good chat with guests and the chat hosts while playing lol. Been with Gala nearly a year now and am happy to say don’t think any other site would win me over. I enjoy a bit of bingo when kids have gone to bed and soaps have finished lol.
Fantastic site. Won a few, lost a few, but gained loads of friends along the way at Gala Bingo. There is something for everyone and the promos are always good and well thought out. If your not a member of this site you don’t know what your missing.
I have played on Gala Bingo for just over a year now and its absolutely fabulous. I’ve played on other sites, but none of them compare to Gala. They have a fantastic range of games to suit everyone (i should know I’ve played on all of them). They have generous payouts and plenty of promotions. As for their Chat Hosts, well they are all lovely so its difficult to choose one over another. In short Gala are TOP OF THE BINGOS.
Absolutely love Gala Bingo, it’s by far the best site. Great value for money, lots of different things to play and can play more then one game at a time, unlike some other bingo sites. it’s easy to use n winnings are good. would definitely recommend it to others.
I love Gala Bingo and had sum big wins, x. I am a weekly player and deposit a lot would love a jackpot win eventually xx. Just wish could av a good connection as mobile data not good x. also would love more loyalty points or bonus cash Bk rewards.
Best site on-line by far. Great chat hosts, fair play and loads of brilliant extras. If not a member get on there now! Great community spirit. Very friendly and can’t do enough for you. Great variety and games choices with good money in houses. Beats everything else hands down for fun and service.
I have been playing on Gala Bingo of and on for a number of years now, and always end up going back there, as their payouts seem a lot more favorable than other sites that I play.
The range of games is far more superior to other sites as well.
Well done Gala, keep it up!!
Gala Bingo is simply the best. I’ve tried all the rest, no one can beat this site. They do all the games so right. bingo, slots and scratchcards are great, but you deal your own fate, I wont go back to any other site, not when galas doing right.
galalaaaaa bingo live room with real presenters and chances to win bonus money. Fab site. We have fun and i have met a few good friends in galalaaalaa. I would recommend the site to people i know and my family joined up and its always fun and the chat hosts are fantastic and keep the rooms fun and happy. We all play happy!
Hi. I joined Gala bingo 9 years ago and it’s the best online bingo out. Its very fair and has the best jackpots out there.
Every body is so friendly, if you ever need help there is always a ch around and there is live help 24 hours a day who are very helpfull. They make you feel so welcome.
No body can match the Newbie room – you get 7 days free. We’re just like one big happy family and over the years ive met some very good mates. they mean a lot to me. I’ve even been to meet some.
Gala is not fake, what you see is what you get, I’ll never leave. There isent any scams. We get free bingo for 8 hours a day and on a sunday we get a hour of free bingo. All i can say is you won’t find a better bingo site to play at home while you chillout. Join us guys, you wont regret it ,and yes i am for real my name is stewart.
Gala is the very best bingo site. The loyalty is the best by far. I play a number of other sites, none compare. Would recommend Gala bingo any day. I find the chat hosts very friendly, I have won 1,000.00 twice. I recently had a stroke, when Gala found out they sent me a lovely card and bottle of bubbly wishing me a speedy recovery. Thank you Gala.
Been with Gala Bingo for a year now. Normally spending few hundred per month! This month i spent 8,000 in about 3 hours. mad moment i know, but was thinking the more i bet the better chance i have of winning big!
Truth is i won 1,000 here and there before losing the lot in that 3 hours. Just proved i need to take it slower as i now know the more you play not the more you pay is the best format to win!!!!
I left a good review below back in October when I first joined Gala. However since then Gala have updated the terms and conditions for the newbie welcome bonus.
I recommend my friend recently and received 25.00 referral bonus. There is a 2x wager on this bonus meaning you have to spent 50.00 of any winnings from the 25.00 before your winnings go in to cash.
The have not added a wager on to the 40.00 welcome bonus and although this is in the small print, it is not explained fully how you can win any cash from it.
You deposit and spend 10.00 then receive your 40.00 welcome bonus. There is a 2x wager on this, so you have to spend 80.00 of any winnings first then once you have wagered it will then spend the remaining welcome bonus (which has a 7 day expiry). This means that you have to gamble 120.00 in 7 days before you receive any cash winnings.
120.00 in seven days is a lot to gamble. It is very excessive. Either the welcome bonus needs at least 30 day expiry and/or it should be changed so that you can spend the welcome bonus first then any wager requirements after.
This has totally put me off Gala. The wager requirement is a big let down. Gala needs to change this if they want to draw new customers in.
Gala Bingo is a really good and fun online bingo site, lots of friendly chat rooms and a great choice of rooms to pick from.The hosts are fantastic as well. The best promotions aswell as the bonuses. I will never leave this site, its my lucky charm site. GALA 🙂
Gala bingo is the best online bingo site ever. The chat hosts are the first to greet you and make you feel like you are important. There are a fantastic variety of rooms, ranging from 90 ball rooms to 40 ball rooms. Plenty of variety for everyone with big money prizes.
The chat host team are very welcoming and so friendly and do their jobs extremely well. The chat hosts have a great ear for listening to roomies stories and chat about everything. Sometimes people who are lonely play on the site just for a bit of comfort and a friendly bit of chat. I vote gala number 1 !!!
I’ve been a member at gala bingo for over two years now and they soar above every other bingo site ive been on. Great rooms with big money prizes and their coconut island room is first class. Really friendly site with a fantastic group of chat hosts who are very welcoming and make it all seem like one big happy family.
I absolutely love Gala bingo! its such a fun place to play and the chat hosts are so friendly and helpful and there is a big range of games to choose from. I wouldn’t play on any other site as I believe this is the best value for my money.
I really enjoy everything that Gala Bingo does on Social Media, which is plenty of mini games and competitions. Gala is also the site with the biggest amount of promotions at the moment. Winnings? Well, you know… bingo is always a matter of luck, but the most important thing is to have fun.
On numerous occasions I have tried to purchase tickets at Gala Bingo and the money was taken off, but never received the tickets – it showed purchase failed. On complaining about this I was told they would still be played even though I couldn’t see them. Surely this is wrong – their attitude is couldn’t care less I think.
The customer services on this site is non existent. I joined last year, but closed my account shortly after. I personally don’t feel comfortable playing on a site where there is no customer support. You send them an email and get a standard reply, but that’s it, you won’t hear from them again! I can’t understand how they are allowed to get away with it! You have been warned!
My partner and myself joined Gala Bingo – what a complete waste of time, not one win between the both of us!!! Offer you a 50.00 bonus on a 10.00 deposit and through out chat they just keep pestering and promoting their bonus offers to you which are also waste of time! Used to love Peter Andre, but not anymore, can’t believe he is promoting this site as well as all the other famous stars. Have they not got anything better to do!
Also a lot of repeat winners which becomes very boring! So people don’t waste your money or time on this site, as you wont win! So big thumbs down for Gala Bingo!
I joined 1 year ago but after few weeks closed my account. After playing elsewhere I thought id give gala another go, so I rejoined. But when I deposited without even spending a penny I recieved the bonus (which I knew I was not supposed to get) I went on to win over 200.00 and when I went to live chat to tell them to take there bonus back of course they blocked my account.
I spoke to some1 explaining all this for them to tell me my 1st account had not even been closed. So after 10+ emails asking for a telephone number to talk to some1 about this they finally respond with an address to send a letter. I have sent a letter 2 weeks ago and no response. So now my account is frozen, what happens to my 200.00 that I won?
Basically they keep it. They are the worst for customer service. Im going to write to trading standards. If any1 knows of any where else I can write your info would be grateful.
If your looking for more of a ”real” bingo feel.. Gala Bingo is the site for you. Lots more players meaning bigger full-house prizes. Lots of different bingo rooms, even a live room and exclusive to Gala rooms with some great JP’s.
I must admit i haven’t had any great or big wins off the bingo side, but they have a wide range of games, slots, scratch cards etc (which ive won from). The site can be a little laggy and slow sometimes, but it is a big site. I don’t find you get many bonuses or free money (with WR), not many emails but it is overall a great site.
I love Gala Bingo – I have played on many sites over the years but this is most definitely my favourite. There are so many bingo rooms to choose from 90 ball, 80 ball, 75 ball and now 50 ball rooms. My favourite is the 1980 room there is such a variety of games played each day and you dont have to spend the earth – I really like the Amazon Room – this room is a cash only room but the prizes are great and I have won quite a few times in there.
The choice of slot game are great fun too and I have my favourite on there which is Fluffy Favourites – I choose the 1p spin at 25p a go and have won £50 a couple of times which you cannot complain about.
The CH’s are really good do everything within their power to make you feel welcome especially as a new player and will always answer any queries efficiently and promptly. The banter in some of the rooms can be good fun too if it wasn’t for the moaners – who complain that they ‘never win’ or ‘always the same winners’ – I have been one of those same winners but I spend my money and take my chances like everyone else – I just feel if you are going to be that negative – dont play.
Bingo is a game, enjoy it, enjoy the chat, meet new people and the best site of them all has to be Gala Bingo.
Hi. i joined this site last month – dont bother. See you hardly win and its always the same winners. they draw you in with the bonus. i myself spent quite a bit of money, but i only wan a few times. i just think that they want your money and they dont care if you win or not. i have since closed my account. also when you speak to customers service they dont care either.
I joined Gala Bingo 7 years ago and this is my favourite bingo site. I’m not spending much on there but there’s allsorts room with free bingo everyday and they give out bonuses almost every week. Can`t say im very lucky but I won a few times ( hundreds) .
I believe Gala is one of the best sites and has lots of customers. Some people complain they cannot win because there are too many players , but if you ask me (“an old member”) I could recommend you some rooms with less players (sometimes even less than 10 people ) and you have chances to win.
I joined Gala Bingo a week ago via WhichBingo website for the extra 10 pound welcome bonus (deposit 10 received 50 bonus) – Great offer. I am enjoying Gala Bingo so far, so much choice of rooms. The 1p & 2p tickets have decent prizes compared to other sites I have played.
The newbie room is free for 7 days for 2 x 2 hour sessions per day with great bingo bonus prizes (the best I have seen so far).
There is no wager requirement (which is a big positive), meaning you can withdraw without having to wager 4x your welcome bonus. Withdrawals are processed very quick.
So far so good. I am pleased I registered with Gala, and thank you to WhichBingo for the extra 10 pound promotion offer 🙂
There are hardly enough words to describe how much I love Gala Bingo. The games are great fun, the CH’s do EVERYTHING in their power to make you feel welcoming and will answer any queries efficiently and promtly. The banter in the rooms is generally great fun too and there is always plenty of laughs to be had.
The Gala TV presenters are all so much fun, again they really make you feel welcome and part of the Gala family. They are always bubbly and entertaining and genuinely make me laugh out loud almost every time. There are so many different bingo rooms, slots and games that it is near-on impossible to not find something you will enjoy playing.
If I have any complaints they are really small and almost insignificant, but as a fan of the site I have noticed a few niggles that do occasionaly make me want to sign out a little quicker than I would normally. These niggles are that there sometimes seems to be a lack of chat in the ‘chat’ rooms (the clue is in the title people). I have also noticed far too many people moaning and complaining when they don’t get a win; well of course we would all love a win, but Bingo is like a lot of games, pure luck of the draw. Instead of moaning and complaining that its “the same winners every time”, why not just have fun, enjoy yourselves, join in the banter, congratulate those who do win and if you get a result surely that is a bonus.
Bingo is a game, enjoy it, enjoy the chat, meet new people and the best site of them all has to be Gala Bingo.
Marks out of 10 for sheer fun, 100. Marks out of 10 for the CH’s and some roomies making you feel welcome and the great giggles and banter, 1000. Marks out of 10 for Gala TV and the presenters, games and laughs to be had, 10000.
I really like gala bingo. I’ve played it a fair bit and think I’ll stay with it, the people there are more friendly than on other sites. The bingo rooms are my favourite thing but the slots are pretty good too. Easy with the spending though, the pennies go quick when you’re having fun! lol
I joined gala bingo a few weeks ago and have had fun playing i have won a few times so far! the site is easy for me to use and the games are fun and not to expensive. I’ve not had some of the big problems other ppl say theyve had, so i can’t complain.
Gala Bingo is my best bingo online site. The people are great to chat to, got some great bingo games which is what I play – just the bingo. It’s there 24/7 as and when you wish to play. All in all a great site, well i think. Bin a member now for over a year. Had a few problems but Gala tried to resolve every problem I have had.
Been a member of Gala Bingo for about 1 year and they have bingo for all budgets which is good and a variety of different styles of bingo. The one reason i will not be returning is the results i got from playing a slot called bar x magic 7. I took details of all wins and losses and gameplay and was not happy with it.
I like to think myself as a fairly experienced online bingo and slots player.
I joined Gala bingo as it looked good, however I have noticed that some of the slots are very very much like Cassava slots and like cassava these do not payout at all.
The site layout is not an easy one, and the payout on both bingo and slots, are not very good at all.
I would not recommend to anyone.
I would never recommend this site to anyone. My daughter signed up and made a deposit. No problem while she was paying in, as soon as she won a very small amount they would not pay out. She sent in all her identities and they lost her passport, national insurance number letter and bank statement. She had a variety of excuses about it.
They was told the information which was sent by email for speed instead of the post, was lost in cyber space. I would warn anyone to not use them at all. It is not all it is cracked up to be. They will take any money off you, but believe me when you win they will pull any stunt to not pay out.
I got my winnings from gala without problems. Sent all documents by email and been verified in 2 days. My mom also got her winnings and my freiends as well . Its hard to belive Gala didnt pay out, its one of the biggest bingo sites. I hope your daughter sorted this and got the winnings.
Hi, liked playing at Gala bingo, but like some of the other reviews was not happy with the lack of customer service. Gala have a responsible gambling in place were you can take a months break, witch i like as stops temptation.
Well used this facility twice and received email from Gala to say they thought it was in my best interest to put me on six month site exclusion – could not believe it. I emailed customer service to ask why they have a months break option in place if not able to use it, but never herd anything from them again. Not going back after my enforced six month ban is up.
Not a bad bingo site. The Customer Service really lets this site down. had a problem trying to deposit last week and the problem is still occurring. Live Help seems nigh impossible to get through to and I have sent many emails to them asking for help and advise but just got 1 reply, stating nothing is wrong, but clearly there is something wrong when my payment method has suddenly vanished. Also had problems when I tried to make a first withdrawal, they were asking for all sorts of ID&V documents.
Shame the support is so bad, because the site is nice and the other players are also nice and they have a lot of slots to choose from.
Hi Jingle_bella, we are very sorry to hear that you have had a bad experience with our Customer Services team, at Gala we aim to give the best service, unfortunately this doesn’t seem to have been the case for you on this occasion, However, we would like to talk to you regarding the issue you have with us and hopefully rectify the problems or bad feelings, please feel free to call us on 0800 294 7 294 and we will be very happy to talk to you.
Kind Regards
Gala Customer Service
Gala Bingo, what can I say? The Customer Service is terrible to put it mildly. I had sent at least 10 emails, both on their site and also via my email address. No replies whatsoever. Week 3 I began to get annoyed as I was fed up of asking them to resolve an issue, I asked them to close my account and stated the reasons why – my previous inquiries not being answered.
The very next day I received an email from them saying they have closed my account as per my request. Seems they would rather lose customers rather than delve into a little bit of investigation to resolve a query. I also had bad service when I first joined the site and wanted to make a withdrawal. I sent all the required documents, but they kept replying 2 days later saying the documents were not readable or were not good enough and they wanted more information etc etc.
3 weeks later I eventually got confirmation that my winnings had been paid. Not good, especially as I was using Pay Pal, but ended up having to provide Gala with my bank account details, passport, proof of address etc – was expecting them to ask for my shoe size next!
HI Marc, We do apologies for the bad response time in your comments, we would like to look into why this happened, and would be happy to speak to you regarding the issue’s you had with us and our site, please feel free to give us a call on 0800 294 7 294 and discuss the matter further.
We look forward to hearing from you
Kind Regards
Gala Customer Services
Gala Bingo has the worst customer service I have ever known. Seriously, they won’t reply to messages I have sent on their site or via their email address. I have left lots of feedback on their site on the “Feedback” facility, but still, after a month of asking them to sort a simple query out, they still will not reply. Goodbye Gala, customer service is paramount importance to me.
If you want massive variety of games, endless choice of slots, flashy backgrounds then Gala Bingo is for you. For me though it just seems too busy and too much choice is not always a good thing. I played here for a while and deposited regularly, yet when I had a win that’s when the problem started.
I was asked for verification as soon as I wanted to withdraw money, but they had no problem at all taking endless amounts from me without question. This went on for ever, I sent ID, they never got it, I sent it again…..they never got it, I gave up in the end and decided not to play at Gala again.
As far as I am concerned they should seek verification BEFORE taking your money, this is another site that allows you to cancel your withdrawals knowing full well what they are doing!
Gala Bingo has welcome bonuses for all new players and plenty of bingo rooms to suit all budgets. Live bingo room meet the presenters and loads of celebs that pop in to chat and have a laugh with you. 8 hours of free bingo every day.
Great chat, friendly and welcoming chat hosts, plenty of competitions to enter at no cost. Site is easy to navigate with loads of choice of side games, slots and scratchies for anyone liking a little flutter with some massive jackpots from little stakes – here’s hoping.
Was full of admiration for Gala last night but have just spent an hour on the site in the newbie room to watch it get slated by players and no CM in attendance to stop it. Sounds like sour grapes but very off putting for new players, language is less than nice and other sites being compared. I don’t understand why, if a person doesn’t like a site, they remain.
Loving it!!! Great site, good games and terrific value for money. I deposited £10 and withdrew £50. Have only ever had very small wins from one site despite joining many. Quizzes are entertaining and far surpass the silly ‘I Spy Games’ other sites offer! Chat Hosts are very entertaining!
Players in the Battenburg room are so friendly and helpful. There is limited hosts on this site, but the helpful players make up for this. And they offer more free bingo than any of the other Virtue fusion sites I have seen. I would urge you to give this site a try, if it is just for the friendly community and for the live callers who are a hoot!
I enjoy gala bingo. a good mix of games and low price bingo tickets.The side games are good too. CMS are friendly and helpful. I have had a few little wins and no problems withdrawing. You get sent free money to play with sometimes too. would recommend gala to other people.
The Customer Service at Gala Bingo is terrible and trying to withdraw any winnings is proving to be a nightmare. The verification process seems pretty steep and after a week after of sending the verification documents to them I feel like I am being ignored, just messages stating they are very busy at the moment. The live chat facility may as well not be there and trying to get through via the telephone is proving mission impossible. I still live in hope of my £30 being paid out to me, one can only hope.
I agree about the bad customer service. I won a little bit on slots and withdrew. Heard nothing else, just expected money would turn up in my bank a few days later. A week later check my account and it says withdrawal is “waiting”, contacted them and was told they’d sent an email asking for ID-I promptly sent it in but was annoyed I’d wasted all that time waiting and had definitely not received an email from them asking for ID. You have to constantly chase them up. Now I’ve sent it in I’m hoping I wont have to contact customer service again.
Not too sure on this site. I think for a leading company like Gala there could actually be a lot more games. The graphics and loading time really didn’t seem too good, my system’s new and it definitely wasn’t that. Other than that i found it ok and CMs were friendly enough.
I have been a member of Gala Bingo for many years and seen how they get their knickers in a twist with being a sister site with Coral Bingo. Result of which some negative reviews for both sites.
Freebies and bonus benefits at Gala were denied if you have already had them at Coral…but both sites are now re-launching to put this right. Don’t let this put you off about Gala Bingo – It’s still one of the very best bingo sites for original innovation. It has a huge range of table games, slots, instants and also virtual sports games not seen on most bingo sites.
It offers fun, value, freebies and loyalty bonuses. There are not many other sites that offer new members 5 days of free bingo with all £30 prize pots.
The chat hosts there are great and they really do their best to help you with issues.
I signed up to Gala Bingo when it relaunched with the new games, but the site is so full of bugs I have yet been able to play. I cannot top up as the deposit/withdrawal page says it can not be displayed or may have been moved, the live help button will not work so I can not talk to anyone about it on the site and the phone number just rings and rings and nobody answers, so on a whole its a waste of internet space.
I remember not being able to play the games before the relaunch as the games would tell me the session had expired before I had even pushed a button so it’s gone from bad to worse for me. If I could give minus points for review I would.
Gala Bingo is a good site. Not easy to find favourite slots, even though there is a fave button they are not always shown in favourites – nowhere to type in name, but otherwise a very good site. Gives lots of promo codes out on their face book site and easy to use.
I really love this site, not just for the bingo but i love that there is a wide choice of other games to play too. I have never had any trouble depositing or withdrawing at Gala Bingo and i nearly always win every time i sign in! I always recommend the site to my friends as they always have good promos on offer.
I love Gala bingo, love the scratch cards. Only just recently started playing here again, so haven’t had any big win. Some decent bingo 2p games and quite cheap 5p and 10p games. They do bogof too. It’s well worth a look and they do cashback as in spend a fiver we will give u a fiver.
I joined Gala Bingo about 2 weeks ago and i have had so many problem with the site being down, so i missed 3 days of the 5 days of free bingo. Trying to get help on the site is like trying to win the lotto. Don’t think i will be back there because the site and ch cannot handle the amount ppl that play there.
You think with such a big site they would have it sorted and the site would run well, but i been there 2 weeks and site been down half that time – not good.
Ok, I have to say that I have fully warmed up to Gala Bingo now. I was not so sure on this when the had their re-vamp (nobody likes change). Their promotions are great, and even though I don’t always get a win the chat host are great fun as well as their Gala Live! 🙂
Never liked Gala B ingo even when they changed over,as you say nobody likes a change same here. VF have destroyed my fave game of bingo Lucky Numbers, so at the moment my bingo days are over – just waiting to see what happens over time. OK it’s better for site more playing, i just can’t get close to a win in there since they changed it and am certainly not depositing all the time with no return. 800 odd playing in there. Was hard to win before it’s near impossible now. Seem to be letting the ones win who are new to it, hardly seen a regular player win since change; not moaning just saying lol,gl gl
Gala Bingo is a good site with good offers – occasional server issues since change over to new site, but overall good.
I find Gala to be really boring and extremely hard to win on. I used to like it a few years back and rejoined some months ago, along with most other Virtue Fusion sites, but I hardly ever play on it.
They send me free bonuses from time to time so it’s the only time I go on. There are lots of different rooms to choose from, but they are all completely packed. I chose the room with least players when they last gave me a £5 free bonus, but there were still around 50 players all playing for a £15 pot which is very low for the number of players. I spent my whole £5 bonus buying 50 tickets and still didn’t get close to a win. I would never deposit here again. I much prefer other sites on the network, this one is somehow different and there are too many players in every room.
I tried to close my account, but live help doesn’t appear to work every time I go on, or no one responds and I sent them an email and got no response either. So my account will stay open, but I won’t be tempted to put any money on. With so many other sites to choose from I avoid this one now. Good welcome bonus, but that’s about it.
Tea and Bingo, Bingo Friends, Live Bingo and all those types- the sites that have smaller rooms so you actually have a chance of winning. I have been back on Gala recently only to play slots but don’t like Gala bingo as too many players.
Which bingo sites do you prefer?
Love Gala Bingo. The players are a great laugh and the CM’s are all friendly and helpful too. They have free bingo everyday and I have won on a few occasions. There are plenty of bingo rooms to play in, some linked to other sites and some just Gala.
A fantastic range of slot games which can be on a good run or a bad run – I have witnessed both so I can’t really grumble. You don’t hear people bragging about winning hundreds of pounds every few seconds, which is a plus!!! I have made a lot of friends playing at Gala, yes we moan sometimes (in banter), but nothing is taken the wrong way and you don’t get bullied into silence or feel left out when you are new. I have been playing here for 3 years now and it is my favorite site.
Winnings are also paid rapidly, usually the next working day. They also have lots of promotions.
Found with Gala having over my time deposited over 600 pound I’m lucky if I’ve ever won half of it back. Another bad site to win anything especially on the bingo – cheaper going to the club.
I have played Gala Bingo on several occasions and had technical problems meaning I’ve been unable to buy tickets when I’ve wanted to due to their server problems.
It is obvious it is problems with their site as it comes up with server error messages that relate to their site. Also, loads of other players were saying in chat how they were having problems. On contacting support, they would have none of it and tried to blame my computer even though I pointed out loads of other people were having the problem and that I had tried other sites to check it wasn’t my computer and cleared my cache, etc, but still they would not agree there had been a problem with their systems.
Terrible system, continuously freezing, waste of time and money.Should have followed the feedback.
They have lots and lots of good promotions, especially in Gala live. I have logged on with no cash in my account to take part in all the fun and games that goes on in Gala live and won up to £60 cash for answering a question live on the phone and I’ve won £10 quite often for the live yes/no game with Kevin Dwaula.
They often send me free money to play slots or bingo and the WinWin bingo was absolutely fantastic. The welcome bonus is very good and new players win very often, so its very easy to complete the wagering of only x2, which is really low compared to a lot of sites these days. So for fun and winnings and to be treated royaly go to Gala bingo.
Gala Bingo is a god site, with nice friendly players and hosts. Quite difficult to win on the linked games, but have had a fair few wins in the smaller rooms. Good selection of slots and good promotions on offer each day. Easy and speedy withdrawals. My 2nd favourite site of the year 2012. Will look forward to playing again in 2013.
This is, like most other sites, just full of repeat winners on a daily basis. When you complain they say they are regulated and monitored, but when you try to dig deeper in how winners are chosen they don’t give you any information and just keep saying the same thing. They claim to use a random number generator – but it cannot be random when its always the same person winning all the time. Truly one of the worst sites out there at the moment. But then again, most sites are like this anyway.!!
I signed up at Gala Bingo because the welcome bonus seemed amazing, deposit £10 and get £30 to play with. They didn’t make it clear in my opinion as to the fact that you only get the bonus if you play all the money on bingo, and i spent some money on the slot games, so didn’t the bonus. Communication is absolutely terrible on the live 24/7 chat as they hardly ever respond, and when they do customer service is absolutely shocking. And then my account got blocked because I didn’t verify my account, which again I was not told I had to. So they sent me an email, saying I need to send lots of documents, which i physically don’t have so its not possible and then I’ve lost my money!!! terrible website, stick with cheeky bingo!!
Feel really conned by Gala – deposited £10 and played £10 but didn’t get the £30 bonus and the live chat just won’t answer – back to Foxy bingo for me and I certainly won’t recommend Gala to anyone.
There is lots of variety at Gala Bingo , luv it .
I like Gala Bingo. it has plenty of 1p games and good prizes too.
I signed up to Gala bingo during their promotional offer to receive 5 days worth of free bingo starting the Monday after you deposit. I never received this and when I complained to customer service they said there had been a technical error and there was nothing they could do. Apparently other customers were also affected. They did however offer me £5 goodwill credit. An O.K site but I think there are definitely better out there!
I felt misled by Gala Bingo. I spent £10 and then asked the contact team about the bonus money promised in the ads. I was told it had to be spent on only bingo tickets, other things on the site didn’t count. This was in the small print. Other sites often add bonus money for new member straight into the account when you join so feel this was poor. I will stick to Tombola in future. I also found the actual site to be cheap looking and hard to navigate round, would not recommend to others.
Good site…..good prize money…only downside to Gala is it seems you need to deposit £60.00 before you can withdraw any winnings, which I think is too much, otherwise great site.
Tried it…..site okay, but it says deposit 10 pounds get 30 pounds to play with , you have to wait 48 hours for the bonus….and any winnings from that goes into Bingo Bonus….if you win from that you have to make 2 more deposits before any winnings go into real cash.
I have played on Gala Bingo for quite a while. They have recently changed the site, but to the players its the same. Always the same winners and I’ve never won much and have now left. There is a lot of moaning and complaining being done which makes bingo boring. They have crammed so much on the bingo page it becomes confusing. I didn’t like the chat as too much bickering and not much fun. Don’t like the gala site at all.
I was happy when Gala Bingo changed to virtue fusion, but not now it’s a disgrace. Peeps get bullied and verbally attacked in chat rooms for disagreeing with 1 off the so called gang and then they get jumped on by their followers. omg, they go on and on and on and this leaves the CM in a tricky spot. What are they supposed to do? Ban 10 roomies or the lone person who hardly said much, obvious – the 1 person gets a chat ban. Seen it loads of times. Seen it that much I’ve closed my account Bit of a pain really as i had not lost on the site since it changed.
Hi there bingo buddies. This bullying thing seems to be quiet common on a lot of bingo sites as i have read peoples comments on here often enough and people who complain do seem to get the rough end from cms …..Do they want to retain customers or not? It just makes me wonder, it’s a service industry so more care should be taken with people’s complaints…it’s their profit after all when people leave..Just treat peeps with mutual respect – it goes a long way..Laters…
Same old story at Gala Bingo You win at first, then nothing. I had the foresight to bank straight away so ended up in pocket, although not by very much. Also the “same names always winning” is a popular theme here, especially in the newbie room. The CHs seem ok, but overall I would not recommend.
Gala Bingo is now just ok. I like playing the bingo, but just don’t like the new site much and would like to get back to old one!
Really bad time at Gala Bingo. The slots on this site are the worst I have ever played; put it this way, I spent £400 to finally get a bonus and thought I’d get some back and won £7.20!!! Absolute shocker, unfortunately for me I thought if I keep going it has to pay. £1200 later I had nothing and my biggest win was £25. Please hear this warning and stay away from the site!!
I have even reported this to gaming commission, disgusted with myself as much as the site.
i have to say i deposited 20 pounds and played the same slot i got one win spin of wait for it, 16p, that cant be right im sure i dont play them anymore
Do you really need to have anyone tell you how mad you were…?
Never spend more than you can afford to lose. Throwing good money away like this is not good news for anyone.
All sites have to be regulated and have verified systems for making sure minimum payout levels are maintained. That does not mean to say that anyone putting in £1000 has to win 73% of that back, or whatever the setting is. You can, as you found out, lose big amounts without winning much back.
Slap yourself for being silly, but I doubt you’ll get any joy from the gaming commission – Gala are registered in Gibraltar !
I found Gala bingo to be easier to use now after updating. It pays out quickly and has loads of slots.
Easy to pay in and withdraw. Good site if you like slots.
Gala Bingo used to be my favourite site, bit of a shame to see the new site looking like every other bingo site. Tech side seems a bit dodgy at the moment and still waiting for a bonus I was promised.
I’ve been a Gala bingo player for a few years. I’ve tried the site site and I’m not too keen. I liked the old site better – too many same name winners on this new one for me.
I agree here, hopefully I will warm up to Gala soon. Really has put me off.
So far I am loving the Gala Bingo site.
love your in depth analysis of the pros and cons of this site 🙂
BTW I actually agree with you 🙂
Disgusted by the Gala Bingo decision to move to the vf network..what made gala great was its originality, and that it was not linked to other sites.
Even there Vegas section has disappeared..all the favourite slots have been replaced.
After all the hype I expected something different..but it is now just another vf site..with linked games to many other sites..constant same winners, and only subtle differences in the layout.
Gala has sold out all its loyal customers..in essence Gala online bingo exists in name only..as it has been taken over by the vf network who already have the monopoly.
They didn’t even try to cushion the blow by giving their existing players a bingo bonus as most sites would.
Shame on you Gala..you will lose many many players over this decision to sell out to vf.
I agree with the comments, I hate the new site, it’s lost its originality, it looks cheap and nasty. I am sorry to say when my £4 is used up I won’t be playing on Gala any more, the old saying if it ain’t broke don’t fix it is true. Shame but that’s my view.
Gala Bingo was such a fab site, although I didn’t play on it has much as I do others, but after playing on the Gala site on the first night of the change over to Virtue Fusion I wouldn’t touch this site again. The first five games I had, saw the same winners and continued to the last of my 10 games. The site is not the same and there didn’t seem to be a lot of players. I think Gala are going to be very sorry and in my opinion now just another soupped up Virtue Fusion site, which i think a few other sites have pulled away from.
Totally agree, not the same anymore and I won’t be going back to Gala in a hurry. Ruined what was one of the best sites around.
Not played Gala Bingo for years online, but just found out they have Lucky Numbers bingo on site so gone back to have a try. Still find it a bit tricky to navigate around – seems to be a lot going on. Loads of rooms and games to play. Must admit was not a great fan of Gala, but will be now it has Lucky Numbers on. Just hope all their regulars enjoy the new layout. I am sure if you haven’t played Lucky Numbers before you will enjoy it.
Gala Bingo is one of my faves. Scratchcards are brill and withdrawing is next day. Well done Gala keep up the good work.
Gala Bingo is the best site, the only problem is the cm games. u need 2 get rid of them because there is a major problem with peeps pouncing 4 them. Come on Gala sort it out plz.
Great site. Entertained for hours with a good win within an hour of signing up. ;~}
I like Gala because the rooms are always busy. Not as many bonuses as smaller sites, but site is more reliable.
Very fond of this site as being new to bingo I had my very first win with Gala Bingo. It’s easy to navigate and has good payouts.
For some reason I can never get used to Gala Bingo and how its software works.
I joined up with Gala Bingo in February because of the great 400% welcome bonus offer, I deposited £20 and 3 days later had no bonus, I sent and email and was then given a bonus of £10. i sent a further 5 emails and then called (which took forever as always engaged) I finally got my full bonus. Then I recommended a friend but again never got my £20 bonus again it took 2 emails but I finally got it. After this I decided never use again but I was lured again by an email offering 50% reload bonus. I deposited £20 using the code and guess what NO BONUS!!! I called and this time they read to me the tiny writing in the terms and conditions. You have to spend the WHOLE of your bonus on bingo tickets to get the bonus. Well by then I had already spent £10 on slots….I closed my account!!!!
I am loving Gala Bingo. There is such a variety of bingo games and side games. I usually start off by playing the penny or 2 penny bingo, then if I win I progress into the 5p or 10p rooms. I have won most times I have deposited, even if I have only won £8 I feel grateful as I can play again for a few hours (yes, a few hours), my money always seems to last longer at Gala than any of the other sites I have played on. The players are mostly friendly and I have had such a laugh with some other players, and yes, we do moan when we don’t win, but it is moaning in a funny way, not a nasty way. There has only been one evening when I have seen the repeat winners syndrome, but I would presume the players were maxing out on tickets. The withdrawels are processed fast and I have had my winnings in my bank within 48 hours. The slots have their good days and their bad days. Gala has a very good welcoming bonus and the bonus’s are followed up on a regular basis (not the full amount as you receive for the welcome bonus, but a few free fivers here and there etc). Thank you Gala Bingo for restoring my faith in online gaming. xxx
Gala Bingo is my favourite site. They often have re-load bonus offers and you can deposit as little as £5.
There are lots of bingo rooms to play in, and there is plenty of choice ranging on how much you want to pay for your tickets (which in some rooms are only 1p).
The slots are good also, and again, you can play from 1p per line (which is great for me as some other sites you have to start off at about £2 per spin).
I have had a few little wins on bingo and on the slots. I have not won anything major “yet”. I was able to withdraw my winnings and received them in my bank within 3 working days.
The players have all been friendly and chatty and the hosts are good too and provide plenty of side games.
The site is easy to navigate around and so far I have encountered no problems.
Well Done Gala!!!
Be very careful when joining Gala. I was taken to the Coral sign up page and because of this I couldn’t claim my welcome bonus. The customer advisor’s are very unhelpful. I was just told to close my account and rejoin with another deposit to get my welcome bonus. I will not use this site again or use their bingo halls.
Looooove Gala bingo 🙂 It is one of my favourite online bingo sites. Can’t fault it to be honest! A lot of different games to play, everyone is friendly and helpful and prizes can be great. Definitely a 10/10 from me 🙂
Hi I’m Jane and I would like to say CM lindsey at Gala Bingo is a fantastic cm and has such a kind and thoughtful manner even though she has suffered her own traumas. She has a kind loving heart and she needs a nomination for best cm of all bingo sites. Well done linds keep up your good work and good luck this year for happiness – you deserve it mrs +mr lindsey x x x ps Gala – a nice win please
Gala Bingo is an amazing site! I do find though, that the fruit machines are pretty bad for taking money so soon.
I don’t really have much self control with them so I do advise if you’re the same as me ..be careful! x
Me too Joey, I have just returned from New zealand and play the slots before I went. I did not look or see my bank statements.I think I spent £1600 on them with no wins. I am now investigating the matter.
I’ve been a member at Gala Bingo for 7 months. I won the first night I joined and nothing since, not even a line.
I haven’t won yet on Gala bingo and the slots don’t tend to pay out much, you have to put a lot in to get a little back 🙁
Agree with Cat – I won the first night I joined – won £50 but nothing since – not even 1 line.
Gala Bingo is great site for bingo and never fails to please me
Gala Bingo is brillient. No site I’ve tried yet can beat it. I love the battle of the clubs and windicates. It’s the all round best site ever
It is good just too big and you don’t seem to be in with a chance
always had good wins on this site and so much choice of bingo games e.t.c and chat hosts are very nice