There is much to like about playing at Jackpotjoy, but the best things without doubt are the variety of unique games, the great promotions and the low withdrawal and wagering requirements compared to other sites. You will also find the friendliest bunch of UK based chat hosts you would ever hope to meet.
As of March 2018 the site has adopted a 'no wagering' policy with its free bingo tickets and free spins offer that is triggered if you opt in and spend just £10 as a new player.
It is a brand you are likely to be very familiar with thanks to its prolific TV advertising. This featured Barbara Windsor as the Queen of Bingo from 2010 to 2017, at which point she handed over her crown to Paddy McGuinness.
While it has been around a long time, Jackpotjoy does like to keep up with the times. While trying to keep things familiar for players they moved to the HTML5 platform in September 2017 and the site became cleaner and crisper than ever.
If you only play on desktop/laptop you will also continue to see enhancements - the latest of which took place in September 2017. This saw the site take on the look of the mobile site and the bingo rooms now operate in the same way too.
The mobile site is growing all the time and while it was introduced with a lot less bingo rooms on the mobile site compared to the main site, being 90 ball Sapphire and 75 ball Bingo Lounge and Round the Clock Bingo, the range was gradually increased to bring in all the rooms, most of the slots, casino games and the other instant games too.
Innovation is the name of the game at Jackpotjoy and this has been found in spades in the past with such rooms such as Gameshow Bingo, Bejewelled Bingo and Take Me Out Bingo where you play an extra bonus game to earn free tickets into the next game as long as you buy 6 tickets yourself. However, as of the change to the HTML5 layout in September 2017 these games have temporarily been removed - we can only guess that the additional features make them difficult to migrate to the new platform.
WhichBingo Award winner 2016
Jackpotjoy and the software platform it operates on, Gamesys, are very popular with players. At the WhichBingo Awards 2016 Jackpotjoy walked away with two awards - Best Gamesys Online Bingo Site and Best Chat Team.
They were also big winners at the WhichBingo Awards 2015.
The site has a large and loyal player base and those happy players voted in their thousands to make Jackpotjoy the overall winner of the title of Best Online Bingo Site 2015. They also secured the awards for Best Online Bingo Chat Team, Best Online Bingo Promotion - The Jackpot Hero and software developer Gamesys took the award for Best Online Bingo Software.
New player offer
Sign up, play £10 get up to £50 of Free Bingo + 30 Spins on Double Bubble.*
When you join Jackpotjoy and make a first deposit and spend £10 of it on any game on the site you will qualify for 30 spins on the Gamesys exclusive slot game Double Bubble. No wagering requirements on this new style welcome offer.
For just a £10 first deposit and spend you will receive 30 spins on the popular slot game Double Bubble and 200 bingo tickets to be played in Standard Bingo Games as long as you opt in on the deposit page. Once qualified you will receive a pop-up to advise you the tickets and spins are available and they will be valid for 30 days.
The bingo tickets can be played in any bingo room except Play Off Palace and the Session Bingo game.
The best news about this new offer is that if you do win any money from the spins or tickets, it's yours to keep with no wagering! Plus there is no limit on your winnings from the freebies.
*New members only, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. Bingo game restrictions apply - £50 value on 25p tickets. 30 day expiry from opt in. 18+. Full T&Cs apply.
- 90 ball bingo
- 75 ball bingo
- Bingo Royale
- Daily Free Games
- Skill Games
Jackpotjoy also had several unique bingo games including Bingo Royale, Take Me Out Bingo and the 2014 Bingo Game of the Year winner: Game Show Bingo, but in September 2017 these are no longer showing following the move to the HTML5 platform. We understand some or all of them may return in the coming months.
Bingo Royale re-opened in January 2018, but the Queen of Bingo was nowhere to be seen. Instead we had a snooty butler and a corgi dog in charge, by the names of
Withdrawal and wagering
- Minimum withdrawal: £10
- Processing time: 48 hours
- Wagering requirement: No Wagering Required
See website T&Cs for further details as requirements may have changed since the time of writing. The FAQ section has some very comprehensive answers available about a large number of subjects including withdrawal and wagering.
ID will be requested on a first time withdrawal. Copies of driving licence etc can be sent, or alternatively, input your passport number as this will suffice and is faster.
Help and support
- Live help
- Tel: 0800 456 0770
- Email: via on site form
Facebook: Jackpotjoy is one of the most active sites on social media, with its Facebook presence leading the way. Over 124,000 like the page and it has 116,000 followers. The reason for this is simple - the page is actively managed and is updated a few times a day. Often it will be with a little quiz or some other giveaway, sometimes just a reminder for a game coming up or for some TV gossip. It also acts as an alterntive way to contact the site.
Twitter: 10,000 followers can't be wrong and would have been among the first to know when Paddy McGuinness became the new Jackpotjoy Royal Ruler. Never miss an important piece of news, contact them with any concerns and take part in the great promotions - although they are usually the same ones you will find on Facebook.
Jackpotjoy on mobile and tablet
Jackpotjoy can also be accessed via mobile, offering all be best bingo games and an excellent range of slots including Double Bubble, Monopoly City Spins and Magic Castle. Jackpotjoy also has a great selection of live and classic casino games. All the games are fully optimised for mobile play.
Players can either log into Jackpotjoy in the mobile browser of their mobile phone or tablet device, or download the App for iPhone or iPad, which makes it even easier to log in and play anytime, anywhere.
The layout of the mobile version of the site is not overly complicated, nearly everything is accessible though the main page, such as - offers, bingo games, slot and casino games.
The menu is located at the top left of the screen and contents all the other sections of the site, such as My Account and Promotions.
Overall the site is great on mobile, it runs really quickly. It’s a shame you can’t access the Heart radio show through the Heart Bingo on mobile.
iOS App Store - There is a Jackpotjoy iOS app to download. It’s layout and experience is identical to its mobile browser version.
Google Play - Jackpotjoy was among the first sites to take advantage of being able to list in the Play Store. The app is easy to install and easy to navigate and as of September 2017 the desktop site closely matches the mobile version.
£50 free bingo + 30 spins on £10 1st dep & spend
New members only, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. Bingo game restrictions apply - £50 value on 25p tickets. 30 day expiry from opt in. 18+. Full T&Cs apply.