Jackpotjoy Welcome Offer July 2024

Our score How we rate
4.9 4.9 /5
User rating Based on 333 reviews
star 3.2 /5
Exclusive slots Best Bingo Site
Get 30 Free Spins When you Play £10 OR 50 Free Bingo Tickets Offer

New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Play Responsibly. GambleAware.org #AD

Launched 2002
License UK
UK Licence Holder Gamesys Operations Limited
UK Licence Number 38905
Live Chat 24/7
Phone Number 0800 458 0770
Email Via on site form
FAQ section Yes
Payments methods
Apple Pay Maestro payment Visa Debit Visa Electron payment
Game Manufacturers
Gamesys Sofware Hungry Bear Gaming
Get 30 Free Spins When you Play £10 OR 50 Free Bingo Tickets Offer

New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Play Responsibly. GambleAware.org #AD

Get 30 Free Spins When you Play £10 OR 50 Free Bingo Tickets Offer

New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Play Responsibly. GambleAware.org #AD

Updated June 24, 2024

Introduction to Jackpotjoy

If you’ve heard us harping on about Jackpotjoy before, it’s because there’s tons to harp on about! This is a bingo site that offers all the greats – free games, 24/7 customer support, a downloadable app, chat hosts + chat games, hundreds of slots options, buckets of bingo, and so much more. Look no further than Jackpotjoy. There are not many sites on this platform so it always feels a bit special.

Part of the well-known Bally’s Group and operating on the Gamesys platform, this site has been a staple on the online bingo scene since 2022. It’s won ten WhichBingo awards over the last ten years and for 2024’s awards, it’s up for four categories: Best Bingo Site, Best Chat Team, Best Exclusive Bingo Game: Sapphire Bingo, and Best Proprietary Bingo Site. Famous faces like Paddy McGuiness have been the fun face of the brand, but a recent advertising ruling put a stop to gambling operators using celebrities that appeal to under-18s in their marketing campaigns.

Some of the things we love about Jackpotjoy include:

  • Fast payouts
  • Dedicated chat hosts playing chat games
  • Positive customer experience
  • Free withdrawals
  • Daily free games

Pros and Cons of Jackpotjoy

  • 95% of withdrawals processed in 24 hours
  • Community-focused
  • Simple design
  • Well-known, reputable brand
  • Blog overwhelm
  • Promotions a bit limited in scope

How Jackpotjoy Ranks

This brand earns a 4.9* rating from WhichBingo based on the following:

Welcome Offer 5/5
30 Free Spins
50 Free Bingo Tickets 
Specified Slot
30 days from registration to complete qualifying requirements. Then 30 days to play Free Spins/Bingo Tickets
Promotions 5/5
Daily Free Games
Casino Tournaments
Joy Points
Referral Scheme 
Payment Methods 4/5
Visa Debit
Mastercard Debit
Game Selection 5/5
3 bingo variants 
+500 slots
Table Games
Live casino games
Withdrawals 5/5
Instant in a lot of cases
Wagering 5/5
No wager on bonuses required.
Deposit and spend instead
Mobile Play 5/5
Optimised and responsive
Native app iOS and Android
Safeplay Tools 5/5
Self Assessment Questions
Setting Boundaries
You’re in Good Hands – Talk to Us
Your History +4 more
Customer Support 5/5
Live Chat 24/7
Verification chat
Help Centre (FAQs)
Navigation 5/5
Simple horizontal menu at top
Categorised games
Search functionality

Bonuses and Promotions at Jackpotjoy


  • 1st Deposit: Get 30 Free Spins When you Play £10 OR 50 Free Bingo Tickets Offer
  • Minimum Deposit: £10
  • Promo Code: n/a
  • Wagering requirement: no

When you join, choose between two tempting rewards (depending on whether you prefer playing bingo or slots). Just deposit and spend £10 on any game.

Option 1 – Deposit £10 get 30 free spins (1p coin size, maximum lines) on Gamesys’ Double Bubble slot. Opt-in by selecting the Free Spins offer before making your first deposit.


Option 2 – Deposit £10 get 50 of free bingo tickets (worth £1 each in certain games – the offer gives you 50 free bingo tickets and you choose the games you use them in). Not valid for Session Bingo and Playoff Palace. Select Free Bingo Tickets instead of Free Spins when you opt-in. 

Because you’ve spent your £10 to qualify, there’s no wagering requirements afterwards, or caps on winnings.

New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Play Responsibly. GambleAware.org #AD


You then also have access to a smorgasbord of free daily games, like Doubly Bubbly and Rainbow Riches: Daily Rainbows. Win free spins and cash without spending a penny. If slots are your thing, there’s action-packed Slot Masters tournaments where you can compete for prizes in multiplayer battles. 

There are also daily Superlinks games, Box Bonanza games, seasonal sales, free bingo, loyalty points, and more! The promotions can change weekly and the one thing we can say about Jackpotjoy promotions is that they are simple to take part in and often involve just opting in and playing as your normally would for the chance to win.

Game Selection at Jackpot Joy

As we mentioned, the simple layout means it’s easy to find the game type you’re looking for, from slots and Slingo to poker and free games. Also the Jackpotjoy blog. 

Bingo Games

Bingo Software provider:Gamesys/Bally's
Bingo Variants:90-ball, 80-ball, 75-ball, 52 Card
No of Bingo Rooms:15

When it comes to bingo, there’s 15 rooms to daub through, including traditional 90-ball in Sapphire Bingo and Tiki Bingo, 75-ball in the Lounge Bingo, and 80-ball in Bingo 80. There’s a number of daily and monthly free games that offer you free spins and cash prizes. For free bingo, try Jackpotjoy’s seasonal room, Bingo Times. For 2024 a card based game was introduced called SNAP!

Powerbolts Jackpots are only available at Jackpotjoy (in the Sapphire room) and some of its sister sites, and the best thing about them is that they must be won daily.

The smallest Powerbolt is the Mini Bolt which can be won multiple times per day while the bigger Maxi Bolt has to pay out once per day.

It’s no surprise there’s a bustling and close-knit Jackpotjoy community seeing as there’s dedicated chat hosts playing free chat games and uniting players.


Jackpotjoy places a big emphasis on its range of live bingo fun and other live entertainment. You can be the first to know about these live events by following the Jackpotjoy Facebook page where regular updates are posted. The site regularly live streams quizzes where you can win prizes such as Jackpotjoy points. There are also other fun events such as the Winning Link Live Show which takes place every Tuesday.

You can easily access live bingo streams from your Jackpotjoy account. Purchase bingo tickets as you normally would and enter the live stream to watch bingo games called in real time. These games are what make the community aspect of Jackpotjoy special.

Slots & Casino Games

Game software providers:NetEnt, IGT, WMS, Gaming Realms, Microgaming, Eyecon, Gamesys
Number of slot games:500+
Type of slot games:Classic, Jackpot King, Megaways, themed, progressive jackpots
Type of casino games:Table, BlackJack, Roulette, Baccarat 

Jackpotjoy offers slots and casino games from some of the best software developers in the industry so you won’t be disappointed. We like that you can try out slot games in demo mode before committing to proper playing.

The Megaways games are hugely popular for their huge payouts and there’s every Big Bass under the waterline sun. Not to mention the best progressive jackpot table games, plus Baccarat, Keno, and classic Hi-Lo. Online roulette, online blackjack.. the choices are endless. 

Should I Play at Jackpotjoy?

Without a doubt, Jackpotjoy earns our high rating! Over the years, it has evolved into a beloved platform for players, thanks to its fantastic game selection, exceptional offers, reliable jackpots, and top-notch customer experience. Backed by some clever marketing campaigns, Jackpotjoy continues to attract its target audience of online bingo fans and online slots folk effectively. Rest assured, Jackpotjoy is a brand you can trust and enjoy, and is here to stay.

We want your Jackpotjoy review!

Played at Jackpotjoy and want to share your experience with the community? We want to hear from you.

Payment Options at Jackpotjoy Bingo

Though Jackpotjoy doesn’t offer a huge array of payment methods, if you’ve got a bank account with debit card, you’re good to go. We’re massively impressed by the quick withdrawal processing time which can be as little as a few minutyes! Note that ApplePay can only be used to deposit, not to withdraw.

Deposit Options

Deposit MethodMinimum DepositProcessing TimeFee
Mastercard debit card£10Instant£0
Visa debit card£10Instant£0

Withdrawal Options

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Mastercard debit card£10Instant£0
Visa debit card£10Instant£0

Jackpotjoy withdrawals are fee-free and £10 minimum. 

Bingo Experience

Jackpotjoy – Winner of Many, Many WhichBingo Awards 

Registration Process

  • To complete the full process, you must confirm your identity. 
  • This makes the process a little longer than other sites, but it’s an important step in protecting players and ensures the site complies with regulations.

ID required for signing up or withdrawals

Jackpotjoy must verify players’ accounts, which requires you to upload documents to confirm age/registered address. You’ll normally be asked for one of the following:

  • Driving licence, passport, Post Office Passcard, or Biometric Residence Permit
  • A utility bill (gas, electricity or water bill) or bank statement dated within the last 3 months

You can launch Verification Chat and speak to a human if you have any questions. They were very helpful when I pinged them for clarification. 

  1. Press Join Now and fill in your details. If you click through from this reviews page, the promo code field is filled automatically to activate our exclusive offer
  2. Accept T&Cs and tick marketing preference – we always recommend this so you hear about all the offers 
  3. Upload your Documents
  4. You’re good to go!

Customer Service at Jackpotjoy

  • Live chat – 24/7. Click the icon/bubble found in the bottom right corner 
  • Email – click ‘Email Us’ at the bottom of any help page
  • Help centre (FAQ) section with big range of articles 

There’s no longer a phone service but live chat really is quick, friendly, and informative. I used it twice and both times I got through to someone in less than a minute. If your issue is non-urgent there’s an email option and detailed FAQ section.

Jackpotjoy on Social Media

  • Facebook https://www.facebook.com/jackpotjoy/
  • Instagram https://www.instagram.com/jackpotjoy/

Instagram and Facebook content is engaging and fun. There’s promotion info, quizzes and competitions, and it feels like a nice community, which we love to see. 

Trust, Security and Fairness at Jackpotjoy

Jackpotjoy is regulated by the Gambling Commission (licence number 38905) and is the largest, global bingo-led operator. It offers players a trusted environment where safety and social responsibility is paramount. The site ensures fair gaming practices through game testing, Random Number Generator (RNG) and payout percentage audits, and transparency when it comes to game rules and payout tables.

Responsible gaming practices are clear through its association with TalkBanStop, BeGambleAware, Gamcare, GA, Gambling Therapy, and more.

Safeplay Tools Available at Jackpotjoy

  • Deposit Limits – daily, weekly, monthly
  • Account Cool Off – take a break for 24hrs up to 6 weeks
  • Self Exclusion – between 6 months and 5 years
  • Account Limits
  • Session Reminders – one hour activates by default or set one for 30 minutes
  • Self Assessment Questions
  • Setting Boundaries
  • Game in Good Hands – Talk to Us – tools to help you play your way

It’s important to Jackpotjoy (and us!) that you do everything you can to protect yourself from playing behaviour that may harm you or your loved ones. Please have a closer look at the above tools, and action at least one.

  • We appreciate the bold design featuring clean lines and a simple layout. Top of screen nav bar means you can move easily between bingo, slots, casino etc. 
  • Responsive on mobile browsers and a downloadable Jackpotjoy app is available. Be aware that the name of the app is Jackpotjoy Slots & Bingo Games – but depending on the size of screen, you might only be able to read ‘Jackpotjoy Slots’.

Recommended Jackpotjoy Sister Sites

jackpotjoy faqs

How do I claim my welcome bonus?

Register for an account by following the steps on-screen, and opt-in to the free spins promotion or free bingo tickets promotion. You have 30 days to play through your freebies before they expire. Remember, if you click through from the WhichBingo review page, the promo code field is automatically populated with our exclusive code.  

How do I know my payment details are safe?

By law, Jackpotjoy has to ensure all player details are kept safe which is why it uses the latest 128-bit SSL (Secure Socket Layer) Digital Encryption. It’s actually the same security that online banks use. 

Which card provider has the fastest withdrawal process time?

If you use Visa Direct your monies can be in your account within 5 minutes to 4 hours.

What Safe Play tools does Jackpotjoy offer?

Click https://www.jackpotjoy.com/uk/responsible-gambling to access the Responsible Gambling section of the site. You can find tools from deposit limits and session reminders to reducing adverts and self exclusion.

I have an Apple phone, can I download the Jackpotjoy App?

Yes, the app is available for iPhone and Android devices. Type ‘Jackpotjoy’ into the search bar and look for the full title: ‘Jackpotjoy: Bingo & Slot Games’. Of course, it’s free to download.

Better change
Esther Barnett Rubin


Esther Rubin With a career spanning TV production to writing taglines for pet food, Esther now finds time to write about online bingo and mobile gaming between school runs, crime documentaries, and spotting clever copy in ad campaigns. She works hard to ensure the bingo community is a fair and safe space that supports happy bingo experiences.

Jackpotjoy News

by Esther Rubin, June 11th, 2024
Bingo or Sports? Jackpotjoy Launches New Sportsbook Feature to be Euros 2024-Ready
As a big player in the online bingo world since 2002, Jackpotjoy is a well-established brand. And now it’s bringing a new offering to both the website and app with the launch of a new Jackpotjoy UK sportsbook. Right now, users can head to the ‘Sports’ tab on-site to access the new feature. No, you don’t even need a separate sportsbook account or balance!  Access on desktop from top left…
Read More >
by Laura Kilby, March 26th, 2023
Extra Ways to Win at Jackpotjoy with Weekly Live Shows
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by Laura Kilby, February 12th, 2023
Jackpotjoy Serves Up Extra Prizes in Bingo
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User Reviews

Based on 333 reviews
July 19th, 2023, 16:28
User rating:
Appalling site worst been on and verification is a joke made to feel like a criminal with all photos
October 29th, 2023, 13:25
Same thought here won and they closed my accounts on same network requesting lots of photos not worth the time and hassle.
April 13th, 2023, 18:43
User rating:
Best site I have played on and the chat hosts are top notch
April 12th, 2023, 15:14
User rating:
Great games fast withdrawal and great team behind then
April 12th, 2023, 13:50
User rating:
Great games
April 12th, 2023, 10:53
User rating:
brilliant hosts love the chat very helpful and friendly good vibes when i play money prizes are brilliant.x
April 12th, 2023, 05:58
User rating:
Don’t bother! All this site does is take take take 😡 been playing for years and haven’t won a penny!
April 11th, 2023, 21:51
User rating:
Love Jackpot joy, get bonus cash every year and I’ve had a couple of £1000 wins I’m hoping the next will be the £20,000 I’ve had dreams about🙏 🥳🤣
April 11th, 2023, 20:59
User rating:
good gifts and pay outs
April 11th, 2023, 19:26
User rating:
Brilliant bingo site. fab chat rooms
April 11th, 2023, 19:01
User rating:
I prefer this site as i like the Hosts, The Players and all the Bingo and Slot games, we have a laugh or we are there for anyone who is having a bad time, Best Bingo site ever.