About Jackpotjoy

There is much to like about playing at Jackpotjoy, but the best things without doubt are the variety of unique games, the great promotions and the low withdrawal and wagering requirements compared to other sites. You will also find the friendliest bunch of UK based chat hosts you would ever hope to meet.

It is a brand you are likely to be very familiar with thanks to its prolific TV advertising. This featured Barbara Windsor as the Queen of Bingo from 2010 to 2017, at which point she handed over her crown to Paddy McGuinness.

While it has been around a long time, Jackpotjoy does like to keep up with the times. While trying to keep things familiar for players they moved to the HTML5 platform in September 2017 and the site became cleaner and crisper than ever.

If you only play on desktop/laptop you will also continue to see enhancements - the latest of which took place in September 2017. This saw the site take on the look of the mobile site and the bingo rooms now operate in the same way too.

The mobile site is growing all the time and while it was introduced with a lot less bingo rooms on the mobile site compared to the main site, being 90 ball Sapphire and 75 ball Bingo Lounge and Round the Clock Bingo, the range was gradually increased to bring in all the rooms, most of the slots, casino games and the other instant games too.

Innovation is the name of the game at Jackpotjoy and this has been found in spades in the past with such rooms such as Gameshow Bingo, Bejewelled Bingo and Take Me Out Bingo where you play an extra bonus game to earn free tickets into the next game as long as you buy 6 tickets yourself. However, as of the change to the HTML5 layout in September 2017 these games have temporarily been removed - we can only guess that the additional features make them difficult to migrate to the new platform.

Awards

WhichBingo Award winner 2016

Jackpotjoy and the software platform it operates on, Gamesys, are very popular with players. At the WhichBingo Awards 2016 Jackpotjoy walked away with two awards - Best Gamesys Online Bingo Site and Best Chat Team.

They were also big winners at the WhichBingo Awards 2015. 

The site has a large and loyal player base and those happy players voted in their thousands to make Jackpotjoy the overall winner of the title of Best Online Bingo Site 2015. They also secured the awards for Best Online Bingo Chat Team, Best Online Bingo Promotion - The Jackpot Hero and software developer Gamesys took the award for Best Online Bingo Software.

New player offer

Jackpotjoy offer a 250% bonus on your first deposit, up to a maximum deposit of £100.*

If you deposit £10, you will receive a welcome bonus of £25, giving you a total of £35 play. If you deposit £100, you receive a welcome bonus of £250, giving you £350 to play.

The welcome bonus will expire if you do not use it all within 30 days from the date it is credited.

*18+. New players only. Wagering requirements apply. See website for full T&C. Please gamble responsibly.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Bingo Royale
  • Slots
  • Casino
  • Scratchcards
  • Daily Free Games
  • Skill Games

Jackpotjoy also had several unique bingo games including Bingo Royale, Take Me Out Bingo and the 2014 Bingo Game of the Year winner: Game Show Bingo, but in September 2017 these are no longer showing following the move to the HTML5 platform. We understand some or all of them may return in the coming months.

Bingo Royale re-opened in January 2018, but the Queen of Bingo was nowhere to be seen. Instead we had a snooty butler and a corgi dog in charge, by the names of 

Withdrawal and wagering

  • Minimum withdrawal: £10
  • Processing time: 48 hours
  • Bingo wagering requirement: 4x bonus
  • Slots wagering requirement: 40x bonus

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Winnings accrued from bonus spending will remain as non-withdrawable funds and classed as bonus until wagering has been met. This means that accrued winnings would also expire and be retrieved should there be 30 days of inactivity on the account. 

ID will be requested on a first time withdrawal. Copies of driving licence etc can be sent, or alternatively, input your passport number as this will suffice and is faster.

Help and support

  • Live help 
  • Tel: 0800 456 0770
  • Email: via on site form

Promotions

Jackpotjoy are constantly updating their site with new and interesting promotions. Players need to opt in to take part in many of the giveaways so be sure to do this before starting to play.

Royal Merchandise - When Paddy McGuinness became the Royal Ruler at Jackpotjoy in mid-2017 he brought with him a whole bunch for 'Royal Bolton' merchandise. The giveaways started with a dinner plate with a picture of the new monarch and as the year came to an end players and fans were looking forward to receiving spoons and oven mitts with his likeness all over them. It's great when things like this happen as it shows that a brand is committed to the campaign and want to make it fun and engaging. No purchase necessary to get hold of these items, you just have to apply for them via special links.

Super Links - promotion whereby there are £20,000 in guaranteed jackpots every day. Play in Cloud, Emerald, Tiki, Sapphire, Diamond or Bejeweled Bingo between 8am and 12.30am to try for between £250 and £2,000 in prize money every half an hour.

Chat-O-Vision is a super new interactive feature at Jackpotjoy. Real hosts from the site put themselves in front of the camera for fun and games with players in real time. Get all the info in our special Chat-O-Vision feature. (Chat-o-Vision is temporarily unavailable from September 2017 following the move to the new site layout. We understand that it will make a return in the not too distant future.).

Visit Jackpotjoy and click on the promotions tab for more details of these and many more giveaways and to opt in to take part as necessary.

All promotions will come with specific terms and conditions so be sure to check at the site before taking part.

Social media

Facebook: Jackpotjoy is one of the most active sites on social media, with its Facebook presence leading the way. Over 124,000 like the page and it has 116,000 followers. The reason for this is simple - the page is actively managed and is updated a few times a day. Often it will be with a little quiz or some other giveaway, sometimes just a reminder for a game coming up or for some TV gossip. It also acts as an alterntive way to contact the site.

Twitter: 10,000 followers can't be wrong and would have been among the first to know when Paddy McGuinness became the new Jackpotjoy Royal Ruler. Never miss an important piece of news, contact them with any concerns and take part in the great promotions - although they are usually the same ones you will find on Facebook.

Jackpotjoy of Facebook

Jackpotjoy on Twitter

Jackpotjoy on mobile and tablet

Jackpotjoy can also be accessed via mobile, offering all be best bingo games and an excellent range of slots including Double Bubble, Monopoly City Spins and Magic Castle. Jackpotjoy also has a great selection of live and classic casino games. All the games are fully optimised for mobile play.

Players can either log into Jackpotjoy in the mobile browser of their mobile phone or tablet device, or download the App for iPhone or iPad, which makes it even easier to log in and play anytime, anywhere.

The layout of the mobile version of the site is not overly complicated, nearly everything is accessible though the main page, such as - offers, bingo games, slot and casino games.

The menu is located at the top left of the screen and contents all the other sections of the site, such as My Account and Promotions.

Overall the site is great on mobile, it runs really quickly. It’s a shame you can’t access the Heart radio show through the Heart Bingo on mobile.

iOS App Store - There is a Jackpotjoy iOS app to download. It’s layout and experience is identical to its mobile browser version.

Google Play - Jackpotjoy was among the first sites to take advantage of being able to list in the Play Store. The app is easy to install and easy to navigate and as of September 2017 the desktop site closely matches the mobile version.

Company Information

    • Owner
    • Jackpotjoy Operations Ltd
    • Licence
    • UK Gambling Commission + Gibraltar GC
      • Launched
      • January 2006
      • Payment Types
      • Help & Support
        • Live help 
        • Tel: 0800 456 0770
        • Email: via on site form
      • WhichBingo Awards
BingoRank: 3.9 based on 76 reviews
WhichBingo Rating
5
Players Rating
2.7

Based on 75 reviews

    Reviews for Jackpotjoy

      1. Annatheone

        Jackpotjoy username: Annamarie2011

        User Rating:User rating is 2.0 stars

        I used to love this site recently its the same winning names which worries me. iv been lucky, don't get me wrong, but to win that many times makes you wonder.
        Doesnt treat long serving members correct only interested in new members.
      2. wardyaaar

        Jackpotjoy username: Wardy

        User Rating:User rating is 1.0 stars

        I would like to say jpj has so fell of the wagon. I've been a long time player 10 years. I've seen this site go down hill a lot. All slots pay nothing but pence no matter what stake you use. Higher stake and kiss your money goodbye a lot quicker. Minimum stake just takes longer to lose.
        The promo's are a joke you need to wager a lot just for the chance to get a bonanza box - my best has been 7 pounds. All the chat hosts don't like you telling the truth they just want to make you feel happy to spend more.
        I used to get a hamper at Xmas, but they stopped that. Also the bingo games I've never won a single line with only 200+ people in the game.
        Lastly I know its free but the weekly / monthly games are a bigger joke. Not had a free spin on weekly for ages and the end of the month game even though I play every day I'm lucky to get 4/5 free spins and yea you guest it pence off them. So I am closing me account to never return.. Jpj has lost a once loyal fan...
      3. jeneratorx

        Jackpotjoy username: jeneratorx

        User Rating:User rating is 5.0 stars

        After reading the reviews, I feel like I must say something, I am a long-term member (not a VIP). I have seen a good few changes in my years with JPJ, although I can relate to a degree with the reviews, as the site is not as good as it once was, JPJ is still a really great site. In fact,my favourite, still.
        The hosts are the best, but I have been disappointed by a couple of them recently, which I hope will be dealt with and improved upon soon.
        There's a plentiful amount of all games to choose from, lots now with progressive jackpots. My personal favourite slot is Double Bubble Jackpot. In the summer I had my biggest ever win on this slot and that wasn't even winning the jackpot, just normal slot playing, I banked 15k.
        There are lots of quizzes to enjoy in chat and media games too, but they cannot be played on mobile which I think is unfair to mobile users, which I also hope JPJ can look at ways to make fairer.
        The roomies are very helpful and friendly as a rule and it's a good place to just have a good old chat. As for the money side of things. Couldn't be easier or faster to deposit and withdraw. Personally I use PayPal, mostly done instantly. So there it is overall Jackpotjoy is a fantastic site.
      4. 8lennon0

        Jackpotjoy username: lennoncat

        User Rating:User rating is 1.0 stars

        My advice would be not to join this site its the worst site ive ever played on by a mile...the slots are rubbish, they just do nothing at all,,this is the only site iv'e ever played were i got bored playing the slots.
        i'm also convinced there are people in the chat room dreaming up false wins to keep people playing..as for their responsible gaming policy i'm flooded out with jackpotjoy emails ,seems a desperate site to me.
      5. jokesonyou

        Jackpotjoy username: ahaha

        User Rating:User rating is 1.0 stars

        I have been a member of this site for a few years and recently it has changed for the utter worst!
        Clearly we all know the same names win a lot the VIP players who are turned up to win but recently its become a joke 5 hours in the same room and only the same 5 people were winning over and over again out of all the players. That’s not even a padded fabrication of what happened and it’s the same in every room now!
        At least before you got a bit of decent play got some money back banked a bit now its atrocious we are complete mugs just padded the pots for VIPs to keep on winning and lining the profit of jpj fat pockets.
        The hosts too have become rude and hostile a lot of the time I do not use chat much but I read and the way they respond to players is disgusting they mute or ban them for talking about the site changes they throw money out in promos then ban people who play to many promos, and if anyone mentions VIP they get a warning they will be muted if they continue to talk about it.
        Session bingo is another big joke the line they give you is “everyone has the same amount of tickets its equal” no, no it is not seeing the same names win multiple times in every single session every single day and then winning the session jackpots clearly tells you its not equal and biased to once again the turned up VIP players.
        The site has always been this way but since the change to html5 its 100 times worse a lot of people left including people who won constantly and a lot more keep talking about how bad it has suddenly got on there.
        Save your money and time do not bother with this site gambling is a risk and not and sure thing but the downward turn of this site in the past 2 months is vastly noticeable and in my opinion will only get worse.
      Load more reviews
      1. SadPanda

        User Rating:User rating is 1.0 stars

        I've played Jackpotjoy for a while now and always tried to take part in their chat games. The problem was that it always seemed to be the same small group of favoured players that somehow managed to post their answers in the correct place to win the prizes, so much so that I considered requesting my chat name be changed to something starting with "panda".
        Maybe these were the big spenders who were treated differently to the those of us who were a bit more sensible with their spending? To make matters worse I've recently received an e-mail to say I can't take part in any chat games in future because I've won more than fair share of prizes!!! If only!!! For one thing I have a full time job which means I can't spend all day, every day on the site like some. Meanwhile it seems the same small of favoured players are continuing to mop up all the chat game prizes without any worry of being banned!!!
        I'd therefore recommend avoiding this site firstly because it's highly unethical, who ever heard of a gambling site that bans people from playing because they win too much? Secondly it's an exceptionally cliquey site. If you can get your name on the "special list" along with the mandas, pandas, grannys and people with multiple outbuildings you'll do ok, but if not you're better off looking elsewhere.
      2. sweetpea

        This us terrible all members should be treated the same reguardless of how ever much you deposit.You would not be treated like this if you played in a bingo hall ,i think the time as come for all these onlline sites to be reviewed.
      3. navyman

        Very true SadPanda i put on a few 100 an not 1 win over £10 an yes same winners all the time. tc hun hope you find a better software company as there are some out there ..
      4. missv

        wow agree spot on there. that same group of people that all seem to turn up when the games are on all saying hi to each other with a long list of names to each other. you know you got no chance of winning when that group arrive in the room then its a joke
      5. biglee

        Very true sadpanda. I joined a month ago and won a couple of chat games and received the same e mail whilst they were winning the chat games/quizzes everyday without fail so i closed my account. it does seem its very unfair we should be all treated the same regardless of what we spend.
      6. Pandawinalot

        Yes I agree with you SadPanda. It shouldn't make a difference how much you spend but it does because after all it's a business. Those desperado's always and still winning in chat games probably deposit quite a lot so jpj are not going to want to lose their business. The hosts do an excellent job of making the clique think they're their friends, having a laugh and setting up an environment that attracts these people back day in and day out.
        Shutting down any criticism of the site immediately, which you'd expect, also closing down conversations about how the slots with progressive jackpots are also played by people in Europe. Which was kept very quiet about in the first place until the big Wonderland pjp went abroad to many people's amazement.
        It's big business not a social club which some people need to remember and stop being duped by the 'friendly' atmosphere to keep coming back and whilst on depositing money they probably can't afford and then desperately trying to recoup some in chat games.
      7. chocolatelimes

        User Rating:User rating is 1.0 stars

        well i joined a while ago decided to have another try tonight as was real bad last time. am gob smacked with just pence wins and i left feeling robbed as didnt even get to stay on to enjoy any play. 1 person was picked on by another quite a lot horrible to see. dont know whats got in to these sites of the same company not sure if allowed to say the software, but take it from me they are so bad. yes stupid me for giving them a bit faith tonight.
      8. luci

        User Rating:User rating is 2.0 stars

        Been a member for about 6yrs - used to be a good site but has got very greedy. A poor experience on there this evening which prompted me to contact online help (host in room skidaddled as soon as a couple of us raised the problem). Was disappointed with their response, didn't feel that I had been listened to - in fact to me the implication was that I was a liar. Have now closed account on here and also account on sister site. I would rather have nothing to do with either site.Chat in the rooms is very cliquey and agree with a previous reviewer the same people seem to win time and again. Shame really - it used to be a very good site. Customer care 1/10
      9. navyman

        User Rating:User rating is 2.0 stars

        Omg how bad is this site - sorry but it is. I won £1000 on Virgin games and now all the sister sites have taken back more than double win. As soon as you say any thing in chat they gang up on you...same winners and everything seem to too cosy in chat.
        Also when my reels spin they seem to drop out place. I spoke to nick who was very nice about this, but did not know what i meant as said he had never heard dropping reels. well i know others who have said the same. t Crichton
      10. spanish7

        User Rating:User rating is 5.0 stars

        Hi, I have been a member at jackpotjoy for many years. It is the only site I have joined and I love it. I think the reviews that some people are writing are not true to be honest. it is a fair friendly site, the hosts are excellent as well as the customer services.
        I have never won any big jackpots on the bingo, but still enjoy playing, I have a jar that anything I win that is good enough to take out I put it in the jar and put it towards something for my home. I hope this review does change people's minds about the site as I love playing at Jackpotjoy as well as my family members. so anyone who would like to join, give it a go.
      Load more reviews
      1. jeneratorx

        Jackpotjoy username: jeneratorx

        User Rating:User rating is 5.0 stars

        After reading the reviews, I feel like I must say something, I am a long-term member (not a VIP). I have seen a good few changes in my years with JPJ, although I can relate to a degree with the reviews, as the site is not as good as it once was, JPJ is still a really great site. In fact,my favourite, still.
        The hosts are the best, but I have been disappointed by a couple of them recently, which I hope will be dealt with and improved upon soon.
        There's a plentiful amount of all games to choose from, lots now with progressive jackpots. My personal favourite slot is Double Bubble Jackpot. In the summer I had my biggest ever win on this slot and that wasn't even winning the jackpot, just normal slot playing, I banked 15k.
        There are lots of quizzes to enjoy in chat and media games too, but they cannot be played on mobile which I think is unfair to mobile users, which I also hope JPJ can look at ways to make fairer.
        The roomies are very helpful and friendly as a rule and it's a good place to just have a good old chat. As for the money side of things. Couldn't be easier or faster to deposit and withdraw. Personally I use PayPal, mostly done instantly. So there it is overall Jackpotjoy is a fantastic site.
      2. Rabani

        Jackpotjoy username: Rabani1

        User Rating:User rating is 4.0 stars

        Easy to use, customer service perfect. As of wins on bingo none, but can't complain it's a gamble. no probs withdrawing ur winnings if u r lucky to win.
      3. smithy64

        Jackpotjoy username: shazengaz64

        User Rating:User rating is 4.0 stars

        I joined Jackpotjoy a few years ago. I have had some great wins. I dont go on so much now because i like the slots you can put a lot of money on, but the payouts are poor.
        The site is bright and easy to use and the chat hosts are some of the best and so are customer services.
        I havent won for a long time so i tend to get bored of depositing and so take time out. I will put the odd wager now and again. I would recommend the bingo, but not the slots and overall not a bad site.
      4. Pepsi

        lol its outrageous!!
      5. charliedragon11

        Jackpotjoy username: Alternate77

        User Rating:User rating is 5.0 stars

        Absolutely love Jackpotjoy, the userface is really pleasant to look at and the chat is easy to read and customise. The games and bingo are good though you win some, you lose some as it's gambling.
        Demos are good to play to try the games out then play the ones you like. Promos are good and the chat games good fun.
        The hosts are great, friendly and helpful and i've met a lot of cool roomies. There is always something going on so you never get bored.
        Withdrawing is a peace of cake and money is in my account sometimes within the hour when using paypal. Great site.
      6. spanish7

        User Rating:User rating is 5.0 stars

        Hi, I have been a member at jackpotjoy for many years. It is the only site I have joined and I love it. I think the reviews that some people are writing are not true to be honest. it is a fair friendly site, the hosts are excellent as well as the customer services.
        I have never won any big jackpots on the bingo, but still enjoy playing, I have a jar that anything I win that is good enough to take out I put it in the jar and put it towards something for my home. I hope this review does change people's minds about the site as I love playing at Jackpotjoy as well as my family members. so anyone who would like to join, give it a go.
      Load more reviews
      1. Annatheone

        Jackpotjoy username: Annamarie2011

        User Rating:User rating is 2.0 stars

        I used to love this site recently its the same winning names which worries me. iv been lucky, don't get me wrong, but to win that many times makes you wonder.
        Doesnt treat long serving members correct only interested in new members.
      2. wardyaaar

        Jackpotjoy username: Wardy

        User Rating:User rating is 1.0 stars

        I would like to say jpj has so fell of the wagon. I've been a long time player 10 years. I've seen this site go down hill a lot. All slots pay nothing but pence no matter what stake you use. Higher stake and kiss your money goodbye a lot quicker. Minimum stake just takes longer to lose.
        The promo's are a joke you need to wager a lot just for the chance to get a bonanza box - my best has been 7 pounds. All the chat hosts don't like you telling the truth they just want to make you feel happy to spend more.
        I used to get a hamper at Xmas, but they stopped that. Also the bingo games I've never won a single line with only 200+ people in the game.
        Lastly I know its free but the weekly / monthly games are a bigger joke. Not had a free spin on weekly for ages and the end of the month game even though I play every day I'm lucky to get 4/5 free spins and yea you guest it pence off them. So I am closing me account to never return.. Jpj has lost a once loyal fan...
      3. 8lennon0

        Jackpotjoy username: lennoncat

        User Rating:User rating is 1.0 stars

        My advice would be not to join this site its the worst site ive ever played on by a mile...the slots are rubbish, they just do nothing at all,,this is the only site iv'e ever played were i got bored playing the slots.
        i'm also convinced there are people in the chat room dreaming up false wins to keep people playing..as for their responsible gaming policy i'm flooded out with jackpotjoy emails ,seems a desperate site to me.
      4. jokesonyou

        Jackpotjoy username: ahaha

        User Rating:User rating is 1.0 stars

        I have been a member of this site for a few years and recently it has changed for the utter worst!
        Clearly we all know the same names win a lot the VIP players who are turned up to win but recently its become a joke 5 hours in the same room and only the same 5 people were winning over and over again out of all the players. That’s not even a padded fabrication of what happened and it’s the same in every room now!
        At least before you got a bit of decent play got some money back banked a bit now its atrocious we are complete mugs just padded the pots for VIPs to keep on winning and lining the profit of jpj fat pockets.
        The hosts too have become rude and hostile a lot of the time I do not use chat much but I read and the way they respond to players is disgusting they mute or ban them for talking about the site changes they throw money out in promos then ban people who play to many promos, and if anyone mentions VIP they get a warning they will be muted if they continue to talk about it.
        Session bingo is another big joke the line they give you is “everyone has the same amount of tickets its equal” no, no it is not seeing the same names win multiple times in every single session every single day and then winning the session jackpots clearly tells you its not equal and biased to once again the turned up VIP players.
        The site has always been this way but since the change to html5 its 100 times worse a lot of people left including people who won constantly and a lot more keep talking about how bad it has suddenly got on there.
        Save your money and time do not bother with this site gambling is a risk and not and sure thing but the downward turn of this site in the past 2 months is vastly noticeable and in my opinion will only get worse.
      5. mich328

        User Rating:User rating is 1.0 stars

        Have no idea how a site can constantly give bad spins? Time to never deposit again shocking dire site. greeeeed understatement
      6. 8lennon0

        i like to play the 100,000 pyramid slot ,been playing this slot for around 8 years now and you get to no how it plays, and it plays exactly the same on every site i play it on,,but on here it does nothing at all over 100 pound in spins and not one bonus round ,
      Load more reviews

Deposit £10, play with £35

New members only. Max bonus £250 (250% of first deposit of £10+). 30 day expiry. X4 wagering requirement (some games contribute more than others). T&Cs apply. 18+. UK only. Gambleaware.co.uk. Please play responsibly.

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