Bonus spins every week
Live Chat: Available in chat rooms 24/7
Phone number: 0800 901 2510 (toll free)
Support Email: firstname.lastname@example.org
FAQ section: Yes
Prepare to be dazzled by the pulsating neon design that makes this one of the most visually impressive sites around. You’ll be dazzled by the games as well, and you can enjoy 90 ball and 75 ball bingo in more than 30 rooms, plus you get access to both free bingo and special jackpot games too. You can also pick up plenty of bonuses as part of the Xcite loyalty program.
UK online bingo players are spoilt for choice here, with a great range of rooms, games and jackpots to choose from. Play sit’n’go games around the clock or buy your tickets in advance for big scheduled games, and you can choose form pooled, guaranteed and progressive jackpot payouts.
Play in exclusive rooms like Penny Evening (90 ball), Soap Party (75 ball) and Lucky Penny (75 ball 1&2TG) or join in the big jackpot games like £10K Sunday Funday, £600 Dreamy Monday or £500 Wacky Wednesday. Your loyalty points can also earn you tickets in The Big £10K, a networked game played on the 10th of every month.
UK Gambling Commission + Gibraltar GC
There are also plenty of free bingo games featuring real money prizes, like Freemium and £250 Sunday Sizzle, while new players can play in the Free For You room, even before your account is funded.
The range of Neon Bingo slots includes more than 450 games by the biggest names in the business, such as NetEnt, Quickspin, Merkur, Eyecon and others, and features video slots, themed slots and progressive jackpot games. Some of the popular titles you can play here include Vikings, Planet of the Apes, Jimi Hendrix, Flowers and Aloha!
Popular Slingo games are featured here too, with titles such as Love Island, Deal or No Deal, and Who Wants to be a Millionaire. On top of this, you can also play American, French and European roulette, scratch card games, keno and video poker.
Your banking options here are limited, with only PayPal and PaySafe Card available for UK players, alongside wire transfer and debit cards. The minimum deposit amount is £5, and no fees are charged. When you make a deposit, your funds can be played with straight away.
Once you request a withdrawal, it will be classed as pending for 48 hours, so you have this time to cancel if you change your mind. Once the processing period begins, it will take between 1-3 working days for your payment to be completed. There are no fees charged and the minimum withdrawal amount is £5.
In summing up the banking options, no doubt many UK players will be very disappointed at the limited number of payment methods, in particular the lack of e-wallets like Neteller and Skrill.
Although not every bingo room has a chat host ‘on duty’ all the time, in our experience here they do a good job and generally keep the banter up and ensure that the conversations are always friendly. They are also pretty good at answering queries about your account or the site and providing support when it’s needed. A lot of the chat games are also very entertaining as well and are played in a good spirit.
We are disappointed, however, that there are no social media sites with which players can engage, such as Facebook, Twitter or Instagram. These are good ways to connect with the site and other players, so it’s a shame that these options aren’t available.
There are a wide range of options when it comes to contacting customer services if you have a problem or a query. These include live chat, email or phone support.
All of the games at the mobile site are browser-based and so there is no Neon Bingo app to install. Instead you can play games directly in the browser of any device, including Apple iPhone and iPad, and Android smartphones and tablets.
Playing at the Neon Bingo mobile site is always enjoyable, and we think the functionality and UI is actually better than at the desktop site. You can access all of the bingo rooms directly from the home screen, and the useful timers let you know when a game is about to start. We also like the design and layout of the bingo tickets, and you always know when you are down to 3TG or better, which is a useful feature when you are playing multiple tickets.
Not many other sites can compete with Neon Bingo when it comes to the number and range of the bingo rooms you can play in. There’s also a great choice of jackpots and game styles, and so we would always recommend that you check the site out for these features alone. However, the experience is improved further by the addition of so many top-quality slot games, so you pretty much have all you need in the one place.
Nevertheless, there is definite room for improvement when it comes to banking options for UK players, and the social media presence could do with a big boost.
On the whole, we enjoy playing here and are happy to recommend the site, which is why we have given an overall Neon Bingo review score of 4½ stars out of 5.
Does this site light you up with excitement? Are you a fan of the bright lights, or prefer something subtler? Write us a Neon Bingo review of your own to let us know or share your thoughts with other players in the comments.