PocketWin Bingo Review

Our score How we rate
4.0 4.0 /5
User rating Based on 7 reviews
star 2.6 /5
Intouch Gaming Bingo

Up to £10 Free Bonus + up to 200% 1st Deposit Match

18+. New players only. Up to £10 bonus credit available via feature game. 40x wagering requirement. 14 day expiry. Up to 200% deposit match of first deposit awarded as bonus credit. Max bonus £100. 40X wagering requirement. 30 day expiry. £50 max withdrawal from bonus win. Full T&Cs apply. Please play responsibly. BeGambleAware.org #AD

Designed for mobile using bespoke Intouch software
Exclusive slot games and bingo rooms
Excellent community on site and Facebook
Website www.pocketwin.co.uk
Launched 2016
License UK Gambling Comission
Live Chat 24/7
Tel 01384 884469 Text
Email support@pocketwin.co.uk
FAQ Section Yes

Payments methods

Apple Pay Maestro payment Mastercard Debit Pay by Phone Paypal payment Paysafe card payment Visa Debit

Game Manufacturers

intouch game software Proprietary software

A Quick Look at PocketWin Bingo

Along with sister site mFortune, PocketWin Bingo is unique in that it’s designed for mobile first. This makes it the ideal choice for players who spend a lot of time on their phone or tablet and want a bingo site that they can access from any device at any time. PocketWin Bingo UK has a good range of bingo games, a strong focus on community and flexible deposit and withdrawal policies that make it as convenient as it is enjoyable to play at.

PocketWin Bingo video review

Bonuses & Promotions

The Welcome Offer

  • Up to £10 free no deposit bonus
  • Up to 200% first deposit match
  • Wagering: 40x

Sign up as a new player at PocketWin and you’ll receive a no deposit bonus of up to £10. Once you’re ready to make a deposit, you can get up to 200% match bonus worth up to £100. The no deposit bonus comes with a maximum withdrawal of £50 without making a deposit. You’ll have 14 days after you register your account to use your no deposit bonus, and 30 days before the deposit match bonus expires. Wagering requirements are 40x.

This is an excellent welcome bonus and the no deposit bonus gives you a chance to test out PocketWin before you have to risk any of your own money. With reasonable wagering requirements and a generous matched amount, you’ll feel very welcome indeed.

*18+. New players only. Up to £10 bonus credit available via feature game. 40x wagering requirement. 14 day expiry. Up to 200% deposit match of first deposit awarded as bonus credit. Max bonus £100. 40X wagering requirement. 30 day expiry. £50 max withdrawal from bonus win. Full T&Cs apply. Please play responsibly. BeGambleAware.org #AD

Ongoing Specials & Promos

While there are a fair few ongoing promotions for regular players, unfortunately, none of them are geared towards bingo. You’ll find various game of the month bonuses along with social media bonuses, but they mostly apply to slots. There is a loyalty program that offers weekly loyalty bonuses to the most frequent players.

Games & Software

PocketWin runs on the mobile Intouch gaming platform so you can be sure all the games are well optimised for your phone or tablet. They are also very accessible from desktop or laptop computers and display well on pretty much every device.

As far as bingo options go, you’ll find the usuals here, with a strong focus on 90 ball bingo. This is a very specialised site with in house designed games, so you won’t find quantity among the selection, but you will find quality and a friendly, sociable community. The games do need to be downloaded to your device before you can play, so it does take a little longer to get set up but it’s well worth making the extra effort.

Slots & Casinos

You’ll find a good range of slots at PocketWin Casino, although you won’t find any of the big NetEnt or Microgaming titles. All the games here are developed in house so they are completely unique. With around 200 slots and a good handful of casino games you’ll be guaranteed a totally unique experience when you play here.

How to Deposit & Cash Out


The selection of deposit methods is somewhat thin on the ground here, but you can use PayPal, Apple Pay or Pay by phone alongside the usual debit cards. What’s great is the low minimum deposit of just £3 if using pay by phone and £5 for all other methods.

Cashing out

Withdrawals are not the fastest here, unfortunately. Any withdrawal request will take around three to four working days for processing, and you can add on a few more days for debit card withdrawals. There’s no stated minimum but you will be charged a £3 fee for any withdrawals under £10 and there is no maximum withdrawal limit.

While the low deposit limits are definitely a plus, the banking policies here could use a bit more work, especially the slow processing times and the limited number of available payment methods.

The Community & Customer Service

The Community

The quality of the community can make or break a bingo site, as socialising with other players is such a big part of the online bingo experience. Fortunately, PocketWin Bingo excels when it comes to its community, which although smaller than a lot of other bingo sites, is friendly and inclusive. You can join in the chat at any time by going to the chat room and if you want to remain anonymous that’s fine. When you sign up for an account here you’ll be asked to create a chat name and avatar to use for the chat rooms, so you can reveal as much or as little of your identity as you like. Once in you can join in the conversations and enjoy the company of lively chat hosts at any time of the day or night.

PocketWin Bingo also has a Facebook page where they share news and the latest game releases. This is also a great place to get to know your fellow players and be part of the wider PocketWin community.

Customer Service

There are a wide range of options when it comes to contacting customer services if you have a problem or a query. These include:

  • Live Chat: 24/7
  • Tel: 01384 884469 Text: SUPPORT to 88600 for a free call back
  • Email: support@pocketwin.co.uk
  • FAQ Section: Yes

Take PocketWin Bingo with You

PocketWin Bingo, as its name would indicate, is designed to be put in your pocket or handbag and taken out and about with you. As a made for mobile site, the best way to get access is by downloading the app from the App Store or Google Play. The PocketWin Bingo app includes all the games, the full range of promotions and all the features you’d expect to find at a desktop casino. However, in this case the mobile experience actually surpasses the desktop one by a long shot.

Games load very quickly on mobile and once you’ve downloaded the app you’ll have no trouble getting started. You can sign up straight from your device, make deposits and withdrawals and even deposit directly from your mobile phone bill. Customer support is designed for mobile players with their call back option that lets you request a chat with a customer support agent via SMS. If you’re a keen bingo player, it doesn’t get much better than PocketWin Bingo mobile.

Our take on PocketWin Bingo

It’s nice to see a bingo site take an original approach and PocketWin Bingo does just this with a made for mobile platform, but there are a few things missing. It would be good to see a wider selection of bingo games and more payment methods on offer. The fees for withdrawals are not fantastic although they do only apply if you’re withdrawing a low amount and you do have to download the software to your phone if you want to access the full range of games, which is a bit of a hassle. However, if you’re a dedicated mobile player and you’re looking for a place to enjoy a wide range of bingo as well as casino and slots from your phone or tablet this site is tailor-made for you.

Have Your Say!

Do you have experience playing at PocketWin Bingo? Help other players and tell us about it below or write your own PocketWin Bingo review.

Updated January 23, 2022

User Reviews

Based on 7 reviews
October 12th, 2020, 11:27
User rating:
Never will I use pocketwin again, absolute joke of a site, didn't give me my full winnings that I'm entitled to which was nearly £900. Gave me some excuse of its capped at £50 even though my winnings went from bonus into cash after I completed wagering. Tried to basically say if I was a depositing customer I would of got the full amount instead of £50. Avoid at all costs, they make every excuse up under the sun, don't waste your money on this shambles of a site.
April 30th, 2019, 16:04
User rating:
After waiting 2 weeks after my withdrawal They have refused to pay me my winnings..... Their excuse is "I have had another account so they won't pay me". I have not had another account with them, they are simply trying to avoid paying out. Verdict: Avoid.
Linda cameron
October 10th, 2018, 21:58
User rating:
Love the bingo, but still waiting on word about a win I didn't get which is the only bad thing I can say about this app because rate it highly Enjoy the games and the online chat.
May 18th, 2017, 23:30
User rating:
I enjoy playing on pocketwin bingo - everyone's so friendly
April 3rd, 2017, 17:03
User rating:
take care !!!! if you deposit when playing slots, money is charged to your phone bill ! Lost over £200 from my bank account, and now my mobile has been cut off, as gone over my monthly allowance, unless I pay £70 immediately, they will not reconnect me !!!! care when increasing stake, lost 18 spins in a row, not a bonus in sight. took back the winning I won. Also if you withdraw, don't play again until you have cash. you have to wait 3 days before site will process, then if you play during this time, it will automatically reverse your winnings. (if you withdraw again it again, means you have to wait another 3 days before they will process it. Wont ever go back to this site.
February 20th, 2017, 22:06
User rating:
Avoid - does everything possible to not pay out and you'll be asked to supply 1000 bits of information to prove you a human! It's ridiculous for an app company! Very out dated!
August 19th, 2016, 11:30
User rating:
Best bingo site on the market, sticking with this one. Lost of free bonus and raffle draws loyalty point scheme best ive seen. Friendly players and cms fun bright bingo site have won lots of times. Withdrawal seems ok just waitin for it to go in bank . Top marks :)