Casilando Review

Our score How we rate
4.0 4.0 /5
star
4.0
/5

100% up to £100 + 20 Bonus Spins

18+. New players only. Min deposit £10. 20 Bonus Spins valid on Book of Dead. Bonus funds are 100% up to £100. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Ter​ms Apply. BeGambleAware.org​ #AD

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Great choice of more than 1400 quality mobile slot games
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UK players can use PayPal to make deposits and withdrawals
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Contact customer support 24 hours a day on live chat
Website www.casilando.com
Launched 2017
License UK Gambling Commission
Live chat 24/7
Phone number n/a
Support Email [email protected]
FAQ section No

Payments methods

Visa Debit Mastercard Debit PaysafeCard Logo payment skrill payment Paypal payment method Neosurf payment

Game Manufacturers

1x2 Gaming Software Provider 2by2 Gaming 4ThePlayer Alchemy Gaming Logo all41 studios software logo Big Time Gaming Blueprint Gaming Core gaming elk-studios evolution-gaming Eyecon Software Foxium Gameburger Studios +33 Greentube Hacksaw Gaming High 5 Games IGT Inspired Entertainment Iron Dog Studio Just for the Win Kalamba Games Lightning Box Merkur Gaming Microgaming Neon Valley Studios NetEnt Nolimit City Play’n Go Pragmatic Play Pulse 8 Studios Push Gaming Rabcat RAW iGaming Realistic Games Red Tiger Gaming Relax Gaming Scientific Games ShuffleMaster Slingo Slot Factory Spearhead Studios Stakelogic Thunderkick Triple Edge Studios Wazdan WMS
100% up to £100 + 20 Bonus Spins
Play

18+. New players only. Min deposit £10. 20 Bonus Spins valid on Book of Dead. Bonus funds are 100% up to £100. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Ter​ms Apply. BeGambleAware.org​ #AD

100% up to £100 + 20 Bonus Spins

18+. New players only. Min deposit £10. 20 Bonus Spins valid on Book of Dead. Bonus funds are 100% up to £100. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Ter​ms Apply. BeGambleAware.org​ #AD

Updated November 5, 2023

A Quick Look at Casilando

Operated by White Hat Gaming, Casilando Casino has a huge range of more than 1400 quality online slots by more than 90 different studios, so in terms of themes and gaming styles, the choice of games here is outstanding. As well as a variety of themed and classic games, the Casilando slots collection also features a large selection of Megaways slots, Cluster pays games, Slingo slots and some of the biggest paying progressive jackpot slots.

There is an excellent range of more than 40 live dealer games, and both slots and casino games can be played on all devices (including phones and tablets), so there is a good all-round gaming experience.

In addition, Casilando UK is licensed by the Malta Gaming Authority and the UK Gambling Commission, so you can be sure that this is a well-run and regulated gaming site.


This site earns a WhichBingo 4* Rating heres how:

  • Offers/Promotions/Wagering: Decent welcome bonus (simple) with reasonable wagering requirement. Limited on promotions.
  • Fast Payments/Withdrawals: Withdrawals completed within 2-3 working days, but no fees
  • Good Game Selection & Navigation: Excellent mix of slots from a variety of studios
  • Quality of Mobile Play: All games can be played on mobiles and tablets
  • Customer Service: Live chat available 24 hours a day

  • Date Opened: 2017
  • UK License Holder Name: White Hat Gaming Limited
  • UK Licence Number: 052894-R-329546-004
pros
  • Over 1400 slots to choose from
  • Customer support available 24/7
  • Good value signup offer
cons
  • No telephone customer support
  • No FAQ pages

Bonuses & Promotions

The Welcome Offer

  • 1st Deposit: 100% Deposit Match + 20 Extra Spins
  • Minimum Deposit: £10
  • Promo Code: n/a
  • Wagering requirement: 35x

The Casilando Casino welcome bonus gives new players a 100% match bonus on your first deposit, plus 20 bonus spins on the Play’n GO online slot Book of Dead.

The minimum deposit to claim the sign up offer is £10, while the maximum match bonus that can be claimed is £100. There is a 35x wagering requirement applied to the bonus amount awarded, as well as any winnings from bonus spins, and you have 30 days to clear the playthrough (bonus spins are valid for 10 days).

Overall, this is a fairly straightforward welcome bonus of the type that tends to be popular with UK slots players, and you can take advantage of 20 bonus spins even when you only make the minimum deposit of £10.

*18+. New players only. Min deposit £10. 20 Bonus Spins valid on Book of Dead. Bonus funds are 100% up to £100. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Ter​ms Apply. BeGambleAware.org​ #AD

Ongoing Offers & Promotions

At the time of writing, Casilando Casino is not offering any promotions that UK players can participate in but check the Promotions page regularly as the offers that are available are updated frequently.

Games & Software

There is a huge range of games to choose from here, but thankfully the sort and search features are designed to make it easy both to explore new titles and to find your favourite slots.

Site Platform:White Hat Gaming
Game Software providers:1x2 Gaming, 2 By 2 Games, 4thePlayer, AGS, Alchemy Gaming, All41 Studios, Area Vegas, Armadillo Studios,
Aurum Signature Studios, Barcrest, Big Time Gaming, Blue Guru Games, Blueprint Gaming, Buck Stakes
Entertainment, Chance Interactive, Core Gaming, Crazy Tooth Studio, DWG, Electric Elephant, ELK Studios, Endemol,
Evolution Gaming, Eyecon, Fantasma Games, Fortune Factory Studios, Four Leaf Gaming, Foxium, Gacha Studios,
Gameburger Studios, Gamevy, Gold Coin Studios, Gong Gaming Technologies, Greentube, Hacksaw Gaming, High 5
Games, High Limit Studios, IGT, Infinity Dragon Studios, INO Games, Inspired Gaming, Iron Dog Studio, Just For The
Win, Kalamba, Leander Games, Lightning Gaming, Live 5 Gaming, Lucksome Studios, Max Win, Merkur,
Microgaming, Nailed It! Games, Neko Games, Neon Valley Studios, NetGaming, NetEnt, NoLimit City, Northern
Lights, Old Skool Studios, Oros Gaming Studio, Pear Fiction Gaming, PG Soft, Play’n GO, Palyzido, Pragmatic Play,
Print Studios, Pulse 8, Push Gaming, Rabcat, RAW iGaming, Realistic Games, Red Tiger Gaming, ReelPlay, Reel Time
Gaming, Relax Gaming, Revolver Gaming, Scientific Games, Shufflemaster, Side City, Skywind Group, Slingo,
Slingshot Studios, Slot Factory, Snowborn Games, Spearhead Studios, SpinPlay Games, Spinmatic, Spinomenal,
Spribe Gaming, Stakelogic, Storm Gaming, Stormcraft Studios, Switch Studios, Snit Games, Thunderkick, Tom Horn
Gaming, Triple Edge Studios, Wazdan, Wishbone Games, WMS
Number of Slot games:1400+
Type of slot games:video slots, themed slots, classic slots, Slingo slots, Megaways slots, progressive jackpot slots
Number of Casino Games:115+
Type of casino games:blackjack, roulette, baccarat, live dealer games
Bingo Games:No

Slot Games

There are more than 1400 Casilando slots produced by over 90 different studios, and so the choice of games is exceptional. This includes all the major producers, like Big Time Gaming, NetEnt, Pragmatic Play, Blueprint and Play’n GO, plus a wide range of new, emerging and boutique slot studios, and so you can be sure that every possible theme and gameplay style is on offer.

Casilando UK also has one of the biggest and best selections of Megaways slots that we have seen, with more than 100 different games to choose from. This includes original games, as well as well-known slots that have been re-released featuring the Megaways mechanic, like Fishin’ Frenzy, Great Rhino, Twin Spin and more.

You can also play a good mix of Slingo slot games (combining both bingo and slot game action), cluster pay games, and a great choice of themed slots, such as Guns N Roses, Deal or No Deal and Hell’s Kitchen.

Casino Games

If you’re into live dealer games, the choice at Casilando Casino is first rate. You can play 45+ games by Evolution Gaming and Pragmatic Play, giving you a choice of classic casino card and table games, plus game show and big wheel games, all of which are dealt by professional dealers and streamed in real time HD.

You can also play ver 70 online casino games, including blackjack, roulette, baccarat and more, with a variety of table stakes available.

What Jackpots are available at Casilando?

Casilando UK gives you great choice when it comes to progressive jackpots, and you can play for some huge, life changing wins. The range includes popular, long running progressive jackpot games like Treasure Nile, as well as a variety of games in the Microgaming Mega Moolah network (including Immortal Romance), plus games in the Blueprint Gaming Jackpot King network.

Other Games

Although the focus is mainly on Casilando slots and casino games, there is also a good choice of scratch card and instant win games, plus a variety of video poker games, including All Aces and Aces & Eights.

How to Deposit & Cash Out

Depositing

The payment methods available to UK players are accessible and convenient to use, and there are no fees charged for making deposits. The minimum deposit amount using all methods is £10, and funds are available to play with immediately.

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10
Instant£0
Mastercard debit£10Instant£0
Paysafecard£10Instant£0
Skrill£10Instant£0
CashtoCode£10Instant£0
PayPal£10Instant£0
Neosurf£10Instant£0

Cashing out

The minimum withdrawal amount using any available payment method is £10. No fees are charged when cashing out and, provided your identity has been confirmed, withdrawal requests are processed and finalised within 2 to 3 business days.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit £10
2 to 3 business day£0
MasterCard debit £102 to 3 business day£0
PaySafeCard £102 to 3 business day£0
Skrill£102 to 3 business day£0
PayPal£102 to 3 business day£0

How do I upload my ID to Casilando?

You need to confirm your name, age, address and payment method before any withdrawal request can be processed and your funds released. We always advise that you do this as soon as you set up your account so there are no delays when you want to withdraw your funds.

  1. Identity: you are required to confirm your name and that you are at least 18 years of age
  2. Residence: you will need to upload documents to show that you are resident in Great Britain and at the address you provide.
  3. Proof of payment: you will need to show that you have a valid bank account, credit or debit card in your name, and that you are the legitimate owner of any money you will use to play with.

Community & Customer Service

Casilando Casino is a site that focuses on slots and live dealer games, and while there are methods available to contact customer services at any time, there is no chance to be a part of any sort of playing community.

Community

  • Facebook
  • Twitter
  • Instagram

Casilando Casino has a presence on social media, including a Facebook page, Instagram account (casilando) and Twitter account (@Casilando). However, they have not been active very recently, so this is not a good way of contacting the casino or engaging with other players.

Customer Service

  • Live Chat
  • Email

You can use the live chat function to contact customer support at Casilando UK 24 hours a day. There is also the option of getting in touch via email. However, while there are T&C pages, there are no FAQs, which can make it difficult to get quick answers to any problems or issues you may have.

Casilando on Mobile

The Casilando mobile casino looks good, has an easy to use UI (including better than average search functions) and a huge range of quality mobile slots, live dealer games and more. You can play mobile progressive jackpot slots, Megaways slots and Slingo games, as well as being able to deposit and withdraw, or use live chat to contact customer support.

All the games are mobile optimised and can be played directly in the browser of your phone or tablet, without having to download and install a Casilando app.

Should I Play at Casilando?

What stands out at Casilando Casino is the huge number of slots, and the fact that more than 90 developers are represented. This means you can play all your favourite titles, like Danger High Voltage, Dead or Alive and Narcos, as well as new games by smaller producers that you are unlikely to come across anywhere else. The range of progressive jackpot slots is also impressive, while the range of live dealer games is one of the best we’ve seen.

However, there are a couple of drawbacks to playing here. We would like to see customer support made available via phone, plus some FAQ pages, while we would also expect to see some new promotions and bonuses available soon.

We want your Casilando review!

If you’ve played here and enjoy the mix of games as much as we do (or even if you’re not very impressed), feel free to leave a comment for other players, or submit your own Casilando review.

Casilando FAQ

Are there fees to deposit or withdraw?

No fees are charged when you deposit funds into your Casilando UK account, or when you cash out.

Can I use any Safe Play tools?

There are a variety of responsible gambling tools which you can access, including limits on your deposits, time outs that let you take a temporary break from playing, self-exclusion and more.

Is there a Casilando mobile casino?

You can play slots and live dealer games in the browser of your iOS or Android device without having to download a Casilando app.

How do I meet the wagering requirements?

It’s important to know that while most slot games contribute to the playthrough 100%, some games do not count towards the wagering requirement at all, so it’s important to check the T&Cs.

What should I do if I have a complaint?

If you want to make a complaint, the first step is to contact customer support via Live Chat or email, and they will then begin investigations into the issue.

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Mark Angus Author Whichbingo

Author

Mark Angus

Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.

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