Grosvenor Casinos Review

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Deposit £20, Play with £50

*18+. New customers only. Min deposit £20. Paypal excluded. Max non-withdrawable bonus £30. Playable on selected games only. 30x dep and bonus wagering required. Expires within 30 days. Max win £2,000. T&Cs apply. Please play responsibly. #AD

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    Play almost 1000 slots, including exclusive games
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    UK players have great choice of payment methods
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    Live chat, email and telephone support available
Launched 2007
License UK Gambling Commission
Live Chat: Live chat available between 7am and 10:30pm, 7 days a week
Phone number: 0800 083 1990
Support Email: On site inquiry form
FAQ Section Yes
Payments methods
Maestro payment Mastercard Debit Paypal payment method PaysafeCard Logo payment Visa Debit
Game Manufacturers
Barcrest Big Time Gaming Blueprint Gaming Core gaming evolution-gaming IGT software NetEnt Software NextGen Gaming Playtech wms casino software Microgaming Pragmatic Play red-tiger-gaming +6 Slingo Light & Wonder Play’n Go Eyecon Foxium Thunderkick
Deposit £20, Play with £50

*18+. New customers only. Min deposit £20. Paypal excluded. Max non-withdrawable bonus £30. Playable on selected games only. 30x dep and bonus wagering required. Expires within 30 days. Max win £2,000. T&Cs apply. Please play responsibly. #AD

Deposit £20, Play with £50

*18+. New customers only. Min deposit £20. Paypal excluded. Max non-withdrawable bonus £30. Playable on selected games only. 30x dep and bonus wagering required. Expires within 30 days. Max win £2,000. T&Cs apply. Please play responsibly. #AD

Updated May 13, 2024

A Quick Look at Grosvenor Casinos

Grosvenor is probably one of the best-known names in the UK gambling industry. As well as its online casino, poker sites and sports betting, there is a nationwide network of land-based casinos all bearing the Grosvenor name.

The Grosvenor Casino site features around over 950 games from a range of leading studios (including its own proprietary games), and there is an excellent selection of Megaways slots and Drops Wins slots, where you can play regular tournaments and win cash prizes. Live dealer games are also a major drawcard at Grosvenor Casino UK. with a large selection of game shows and classic casino games to choose from.

This site earns a WhichBingo 4* Rating – heres how:

  • Offers/Promotions/Wagering: Innovative Welcome Bonus with reasonable wagering requirements
  • Fast Payments/Withdrawals: Withdrawals usually take 24 hours to be processed
  • Good Game Selection & Navigation: Slots by major studios, and easy to access from Home page
  • Quality of Mobile Slots: User-friendly mobile site with good game selection
  • Customer Service: Live chat, email and telephone support

Grosvenor Casino is licensed by the UK Gambling Commission (as well as the Gibraltar Gambling Commission for non-UK players), and so this is a site where games and RNGs can be relied on to be operated fairly.

  • Date Opened: 2007
  • UK License Holder Name: Rank Interactive (Gibraltar) Ltd
  • UK Licence Number: 057924-R-334666-001
  • Good choice of Slingo games
  • Huge variety of Megaways slots
  • Excellent selection of live dealer games
  • Original, exclusive slot games
  • Slots and casino games only
  • Some might find the minimum first deposit high

Bonuses & Promotions

The Grosvenor Casinos Welcome Offer

  • 1st Deposit: Deposit £20, Play with £50
  • Minimum Deposit: £20
  • Promo Code: n/a
  • Wagering requirement: 30x deposit + bonus

The sign up offer for new players at Grosvenor Casino UK is pretty straightforward — all you have to do is make a first deposit of £20, and you then get £30 on top as a bonus, meaning you start playing with £50. In addition, this offer gives you the option to spend up to £20 in any of their high street casinos to get a match credit.

You can play with the bonus only on selected games, and it comes with a 30x wagering requirement (deposit + bonus), so you need to wager £1500 before you can cash out any winnings. You have 30 days to clear the playthrough, and the maximum amount you can won from the bonus is £2000. Not all games help you meet the wagering requirements, so make sure you check the T&Cs.

This is an easy bonus to claim and offers some pretty good value, with a wagering requirement that is fairly standard these days, although we would prefer it not to include the deposit.

*18+. New customers only. Min deposit £20. Paypal excluded. Max non-withdrawable bonus £30. Playable on selected games only. 30x dep and bonus wagering required. Expires within 30 days. Max win £2,000. T&Cs apply. Please play responsibly. #AD

Ongoing Offers and Promotions

Once you sign up at Grosvenor Casinos site, you have plenty of chances to pick up extra bonuses and rewards. When you play Beat the Timer, all you have to do is match pairs during a sixty-second period, and you’ll pick up a guaranteed prize, such as free spins or entry into a free prize draw that offers cash prizes.

Every deposit you make of at least £20 gives you entry into a weekly prize draw (x5 when you make a deposit on Monday), where you can land a cash prize worth £500.

Games & Software atGrosvenor Casino

The number and range of games at Grosvenor Casino UK has expanded significantly recently, with a host of new studios coming aboard, accompanied by a growth in the number of slots you can choose from.

Site Platform: Playtech
Game Software providers:Microgaming, Design Works, Pragmatic Play, Red Tiger Gaming,
Games Global, Slingo, Light & Wonder, Play’n GO, Eyecon,
Fantasma Games, Foxium, Thunderkick, Lucksome Gaming,
Barcrest, Big Time Gaming, Blueprint Gaming, Core Gaming,
Evolution Gaming, IGT;
Number of Slot games: 965
Type of slot games: themed slots, classic slots, Slingo slots, Megaways slots, progressive jackpot slots
Number of Casino Games: 30
Type of casino games: blackjack, roulette, baccarat, table poker, table games, live dealer game
Bingo Games: No

Slot Games

The range of Grosvenor slots is impressive, with almost 1000 titles to choose from. This includes a good mix of classic slots, themed slots, and new release games, and the selection also features all your favourite titles, like Rainbow Riches, Starburst, Thunderstruck II and Eye of Horus.

You can also enjoy a huge selection of Megaways slots, including well-known games that have been adapted to include this exciting mechanic, like Gonzo’s Quest, Reel King and Tiki Treasures. There’s also a good selection of Slingo games, combining both bingo and slots action.

There is also a large selection of exclusive Grosvenor slots that you can’t play anywhere else, so if you like exploring original games then you can uncover a whole range of new titles here.

Casino Games

It’s no surprise that there is a large selection of casino games at Grosvenor UK. This includes all the classic casino card and table games, like blackjack, roulette and baccarat, as well as a selection of table poker games.

Where Grosvenor Casino really stands out is its selection of live dealer games. As well as casino games, there is one of the biggest selections of live dealer game shows that we have seen, such as Dream Catcher, Football Studio, Cash or Crash and Monopoly Live.

What Jackpots are available at Grosvenor Casino?

If you’re into progressive jackpot slots, you’re spoilt for choice at Grosvenor Casino UK. A real highlight is that you can play all the different titles in the Mega Moolah network, like Gold Factory Jackpots, Immortal Romance, Atlantean Treasure, plus of course the original Mega Moolah game that started the phenomenon.

There’s also an excellent selection of Drops & Wins games from Pragmatic Play, which pay out jackpots and random big wins.

Other Games

Grosvenor Casino UK is all about slots and casino games, so there are no scratch cards, keno or video poker games to choose from.

How to Deposit & Cash Out


The minimum deposit amount at Grosvenor slots is £5 (£10 via PayPal) and deposits are credited to your account instantly. Accounts can be managed in GBP and there are no fees for adding funds to your account.

Deposit MethodMinimum DepositProcessing TimeFee
MasterCard debit£5instantFree
Visa debit£5instantFree

Just don’t forget it you are a first timer it’s £20 to get your welcome bonus.

Cashing out

There are no fees for making withdrawals, which usually take 1 to 3 business days to process (if you withdraw to a card. there will be additional processing time on top of this before funds clear). There are no fees for making withdrawals using any available method.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Maestro£101 - 3 working daysFree
MasterCard debit£101 - 3 working daysFree
PayPal£101 - 3 working daysFree
Visa debit£101 - 3 working daysFree

How do I upload my ID to Grosvenor Casino?

Grosvenor Casino UK uses a third-party agency to verify your identity, but when this isn’t possible you will be asked to submit ID documents for verification. Your account will be frozen or suspended if you can’t satisfy the ID requirements.

Acceptable forms of ID are:

  1. Passport, driving license or birth certificate
  2. Utility bill (less than 3 months old)
  3. Debit card statement (less than 3 months old)

Community and Customer Service 

In terms of an online playing community, the Grosvenor slots site is not especially memorable, but there are good customer support options available.


As an established land-based casino brand, Grosvenor is quite active on social media sites like Facebook and Twitter. However, this doesn’t extend to its online casino, so you can really only engage with customer support via the slots site.

Customer Service

There are a wide range of options when it comes to contacting customer services if you have a problem or a query. These include

  • Live Chat
  • Telephone
  • Email
  • FAQs

Customer support is available at Grosvenor Casino UK via live chat and telephone between 7am and 10:30pm, 7 days a week. You can also get in touch using the email enquiry form via the Live Help button. There is also a FAQ section, but it can be a bit difficult to navigate.

Grosvenor Casino on Mobile

When it comes to the Grosvenor mobile slots site, UK players have an excellent choice of games, including mobile slots in all categories, as well as progressive jackpot slots, Megaways slots and Slingo games. You can also play  a large range classic card and table games, including high quality live dealer games.

All the games here are designed in HTML5, which means you can play directly in the browser of your smartphone or tablet, without having to download and install a Grosvenor Casino app.

Should I Play at Grosvenor Casino?

Grosvenor Casino UK has significantly grown its range of slots in recent times, and this has made it a hugely appealing site at which to play. With games by twenty different developers, both major studios and newcomers, there is plenty of choice and variety, with a mix of classic titles and new releases to choose from. You can play all categories of Grosvenor slots on any device, including progressive jackpot games, so you get an all-round slots experience.

There are also good levels of customer support available, a decent selection of the most popular payment options, and you can also take part in a range of different promotions, so overall Grosvenor UK is a site that is well worth your time to explore.

Grosvenor Casino News


The Grosvenor Casino in Nottingham is helping to transform the lives of young job seekers through its four-week gaming academy. This academy teaches job seekers how to become fully-trained casino dealers so that they can then begin work in the industry.

This gaming academy from Grosvenor Casino is a fantastic way for young people searching for a new job to get a leg-up in a new career. The academy teaches an array of gambling games including roulette, blackjack and poker. Plus, they can learn about all the different variations of these games from high stakes poker to Russian roulette. This will leave them fully equipped to get jobs in the gambling industry. Many of these job seekers will be offered a role within the Grosvenor Casino chain.

The academy has already trained hundreds of young people and helped them to transform their lives. This includes young people such as Emily Poxson, an 18-year-old from Nottingham, who described working in the casino as the ‘best job she ever had.’

As part of the training, those at the academy learn how to lead games, learn all of the important casino terminologies that are required and learn their times tables up to 35. Over 500 aspiring casino dealers have so far been helped by Grosvenor casinos across the country with, we are sure, plenty more on the way.

We want your Grosvenor Casino review!

If you’ve already checked out the online slots and live dealer games here, please feel free to leave a comment, or write your own Grosvenor Casino review for other players to enjoy.

Grosvenor Casino FAQ

Are there fees for making deposits and withdrawals?

You are not charged for making deposits or withdrawals using any of the accepted payment methods.

Can I use any safe play tools?

There are a range of safe play options available, such as deposit limits, time outs, reality checks and self-exclusion periods.

Is there a Grosvenor Casino app?

All Grosvenor mobile slots can be played directly in the browser of your phone or tablet, so there is no Grosvenor Casino app to download and install

Can I use my Grosvenor Casino log in at Mecca Bingo?

Although Mecca Bingo and Grosvenor UK are both owned and operated by the Rank Group, you need to have separate playing accounts.

How do I find my favourite Grosvenor slots?

The search function is available on every page of the desktop and mobile casino site. If you enter the name of the game you’re searching for and then click on it, you will instantly be redirected to the slot you want.

Mark Angus Author Whichbingo



Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.

User Reviews

Based on 1 review
October 4th, 2021, 20:04
User rating:
Take your money and you start winning block you freeze the game 2 weeks later and still nothing.