Neptune Play Casino Review September 2024
3.5 /5
5 /5
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Introduction to Neptune Play Casino
Neptune Play Casino is one of several online casinos from AG Communications Limited. As its name implies, it’s inspired by Neptune, the ancient Roman god of the sea, and is suitably themed throughout. For new players, there’s a welcome offer that gives out both bonus money and free spins. Read our review of this online casino to find out what it has to offer and how it compares with other UK casino sites.
Pros and Cons of Neptune Play Casino
- 2,400+ games
- No wagering on welcome bonus spins
- Good range of promotions for existing players
- Games lobby could be organised better
- Live chat isn't 24/7
How Neptune Play Ranks
This brand earns a 4.3* rating from WhichBingo based on the following:
| Welcome Bonus 4/5 100% up to £200 25 wager-free spins on Book of Dead Reasonable terms and conditions | Promotions 5/5 Pragmatic Play’s Drops & Wins promotion Live casino cashback at the weekend Daily chance to claim free spins | Wagering 4/5 40x wagering for welcome bonus money No wagering requirements for welcome spins Games have different contribution rates | Withdrawals 4/5 Good range of payment methods to use Average processing times No fees for withdrawals |
| Game Selection 5/5 2,400+ games Games from 40+ top providers Excellent line-up of slots | Navigation 3/5 Games lobby could be better designed No filters to separate games Uncluttered site layout | Mobile Play 4/5 User-friendly mobile site Thousands of games to play on the go No app available yet |
| Customer Support 4/5 Live chat available from 8am to midnight FAQ section and email No phone number | Safeplay Tools 5/5 Deposit and play limits Time out and self-exclusion Reality checks Various other useful limits | Payment Methods 5/5 Visa Mastercard PayPal AstroPay Skrill Paysafecard |
Neptune Play Casino Bonus and Promotions
Neptune Play Casino Welcome Offer
- 1st Deposit: 100% match bonus up to £100 + 25 spins on Book of Dead
- Minimum Deposit: £10
- Promo Code: N/A
- Wagering requirement: 40x
The first deposit bonus gives new players at Neptune Play Casino both bonus money and spins. Each of the bonuses must be wagered/spent within 24 hours. The bonus money has wagering requirements of 40x whereas the Book of Dead extra spins don’t have any.
18+. New depositing players only. Min. deposit: £10. Max. bonus: £200 + 25 Bonus Spins on Book of Dead. Offer valid on the first deposit. No wagering is required on Bonus Spins. Wagering Required on Bonus Cash: 40x. The match-up bonus that requires a deposit must be wagered 40x. In order to withdraw your winnings, you must first use up all of your bonus spins or wait for them to expire (whichever comes first). Bonus Policy and Terms of Service apply. The “Welcome bonus” is limited to one bonus per household. The “Welcome bonus” may not be used in conjunction with any other bonus, promotion, or offer. The “Welcome bonus” must be wagered at www.neptuneplay.com within 1 day of being credited to your account. www.neptuneplay.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted period. In the interests of fair gaming, we require you to have wagered a minimum of 40 times the sum of your welcome cash bonus before withdrawing any winnings. Wagering requirements T&Cs apply. Please gamble responsibly. Gambleaware.org #AD
Other promotions bonuses and perks at Neptune Play Casino
On the promotions page, you’ll find information about the casino’s regular promotions and limited-time offers. Below are summaries of the promotional offers running at the time of writing. Before claiming any casino bonuses, remember to read the fine print so you know what’s involved.
- Live Casino Weekend. Every weekend, you can play live casino games such as blackjack, roulette and game shows and receive cashback. To qualify, deposit £20 with the code LiveBoost; you’ll then earn 10% cashback up to £20 on your live casino game losses.
- Trident Spins Tuesday. Deposit £20 on Tuesdays using the code STARspins and receive 10 free spins on Starburst; UK players can do this three times each Tuesday.
- Daily Spin Frenzy. Wager £100 or more on slots in a single day to earn free spins the following day. The more you wager, the more spins you’ll be awarded.
- Drops & Wins. This is an ongoing promotion organised by the provider Pragmatic Play. It involves a series of tournaments where you play select Pragmatic Play slots to earn points, work your way up the leader board and win a share of the prize pool; there are also random jackpots awarded to lucky players.
Game Selection at Neptune Play Casino
At Neptune Play Casino, players have instant access to around 2,400 games. These include slots, table games (blackjack, roulette, baccarat and more), live casino games, Slingo games and a selection of other games that come from a wide range of software providers. The collection is large and varied enough that all players should easily find plenty of games that they’ll enjoy.
| Game Software Providers: | Blueprint Gaming, Pragmatic Play, Evolution Gaming, Ainsworth, Games Global, NetEnt, Lightning Box, Wazdan, Tom Horn, Gaming Realms and 30+ others |
| Number of Slot Games: | 2,200+ |
| Type of Slot Games: | Video slots, classic slots, progressive jackpots, Megaways |
| Type of Casino Games: | Blackjack, roulette, baccarat, poker |
| Game Selection/Options: | Casino, Live Casino |
While the collection of online casino games is large, it doesn’t offer proper poker or bingo games that you play with others in real-time. The casino does, however, offer a small number of live poker games and a few single-player bingo games.
If you’re not sure where to start, check out some of the slots below, which are among Neptune Play’s most popular titles:
Should I Play at Neptune Play Casino?
To sum up our Neptune Play review, we think you should consider playing at this online casino. It has a great collection of games from leading game providers, with lots of the latest releases available to play. You can also try your luck on well-known titles and discover games you might not have had the chance to play before.
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Payment options at Neptune Play Casino
Deposit Options
| Deposit Method | Minimum Deposit | Processing Time | Fee |
|---|---|---|---|
| Visa | £10 | Instant | None |
| Mastercard | £10 | Instant | None |
| Bank Transfer | £10 | Instant | None |
| Trustly | £10 | Instant | None |
| PayPal | £10 | Instant | None |
| AstroPay | £10 | Instant | None |
| MuchBetter | £10 | Instant | None |
| Skrill | £10 | Instant | None |
| Paysafecard | £10 | Instant | None |
Withdrawal Options
| Withdrawal Method | Minimum Withdrawal | Processing Time | Fee |
|---|---|---|---|
| Visa | £10 | 0-6 days | None |
| Mastercard | £10 | 0-6 days | None |
| Bank Transfer | £10 | 2-6 days | None |
| Trustly | £10 | 0-4 days | None |
| PayPal | £10 | 0-2 days | None |
| AstroPay | £10 | 3 days | None |
| MuchBetter | £10 | 0-2 days | None |
| Skrill | £10 | 0-2 days | None |
Neptune Play Casino Experience
Neptune Play is a pretty good online casino overall. While it could do with having its lobby organised better, the site itself is still worth joining. If you find it appealing, go ahead and become its newest member; don’t forget about the first deposit bonus, which lets you play a popular slot and other games for free.
Neptune Play Registration
To become a member of Neptune Play, you have to fill in the two-part registration form, which takes no time at all. Once you’ve done this, your account will be set up and ready to be used. Like other reputable online casinos, Neptune Play confirms every player’s identity using the information provided during registration. If the site isn’t able to do this with your details, you’ll be contacted and will have to supply copies of ID documents. You won’t be able to make withdrawals until your account has passed the site’s verification process.
Customer Support at Neptune Play
- Live Chat – 8am to midnight daily
- Twitter – N/A
- Email – [email protected], email form
- Phone – N/A
- FAQ – Yes, several dozen questions listed
Safeplay Tools
- Deposit Limits (daily, weekly, monthly)
- Play Limits (daily, weekly, monthly)
- Time Out Period (24 hours, 1 week, 1 month, 6 weeks)
- Self-Exclusion (6 months, 1 year, 2 years, 5 years)
- Reality Check
- Session Time Limits
- Autoplay Limits
Design and Navigation
Generally speaking, Neptune Play is a well-designed site that doesn’t have too much going on and is fairly easy to navigate. However, its games lobby could do with some attention. The live casino section arranges games into several broad categories: Live Blackjack, Live Roulette, Game Shows, Live Baccarat & Sic Bo and Live Poker. The main lobby contains many more games but doesn’t have a lot of categories to reflect this; there are also no filtering options to help players find what they’re looking for.
Neptune Play Casino FAQs
Is Neptune Play good for fans of live dealer games?
Yes, it is. At this online casino, you’ll find a broad selection of live games from the likes of Evolution Gaming and other top providers. You can play real-life versions of blackjack, roulette, baccarat and poker along with game shows such as Dream Catcher, Monopoly Live, Gonzo’s Treasure Hunt and Deal or No Deal, to give a few examples.
Are there any progressive jackpot games here?
The games lobby doesn’t have a separate category for online slots with progressive jackpots. Therefore, if you want to play one of these slot games, you’ll have to go looking for it yourself. Use the search field to track down progressive jackpot slots.
Does the casino offer a secure online gaming experience?
Having reviewed Neptune Play, we’re happy to say that the casino is as safe and secure as can be. The Aspire Global site does everything to keep players safe and seems to be a reliable, trustworthy option. It has a good reputation, as does its parent company, and it uses industry-standard SSL encryption technology to ensure players and their data are always protected.
Are there any responsible gambling tools I can use?
Yes, there are. Neptune Play has a very good line-up of resources and tools to help players moderate their gambling and prevent problems from developing further down the line. Check out the site’s Responsible Gaming page for more details. This page has a wealth of useful information to help out people who have gambling-related problems.
What’s the mobile version of Neptune Play like?
The casino’s mobile site offers most of the same games that you can play on the desktop site. It has the same general look and design, though its layout has been changed slightly to better fit mobile devices. Overall, it’s a great casino site to choose for gambling on the go as it offers a large number and variety of touchscreen-compatible games.
What are the customer support options?
There’s a live chat feature that’s available from 8am to midnight along with an email address and an email form. Before getting in touch, consider checking the FAQ page as you may find the information/answer you’re after here.
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Author
James is a freelance writer who’s been specialising in iGaming for over six years. He’s particularly passionate about the gaming side of things, especially slots with lots of features. Over the years, he’s written over a thousand slot reviews and many hundreds of casino reviews. Outside of work, he enjoys hill walking and gaming.
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