City Bingo Review
Individual Style and Character
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A Bit About city bingo
City Bingo is operated by Broadway Gaming (who bought the Dragonfish platform and brands from 888) under the Grand Battery Holdings licence. Similar sites include Sing Bingo, Costa Bingo and Fancy Bingo. This means that it is able to take advantage of industry leading Dragonfish software, while at the same time operating as part of a small group of sites, rather than being part of the much larger Dragonfish Network, giving it greater flexibility in its design and rewards.
Games & Software
The games here run on Dragonfish software, although it is not part of the larger Dragonfish Network. Instead, City Bingo is part of a smaller network operated by Brigend, which includes sister sites such as Sing Bingo, Costa Bingo and Fancy Bingo. This is why the site has been able to develop its own individual style and character, while still giving its players the benefits of networked games.
You can choose from a variety of games, including 90 ball and 75 ball bingo, 5-line bingo, 52-5 bingo, as well as games with progressive jackpots and mystery jackpots.
Each of the bingo rooms has its own distinct character and flavour, and you can choose from rooms like Ticket to Ride, Just the Ticket, Golden Ticket and Choo Choo Ticket depending on the type of game you’re looking to play.
The chat rooms at here are lively, interactive spaces and the chat hosts and moderators are good at keeping the banter going. If you are looking for some side game action, there’s a good range of slots and casino games to enjoy as well.
Slots & Casinos
Although the number of slots and casino games isn’t enormous, there are games by a surprisingly large number of leading developers. You can play slots by NetEnt, Eyecon, NetEnt, Gaming Realms, Real Time Gaming, IGT and 888, and this includes a number of big money progressive jackpot slots, like Millionaire Genie and Shaman’s Dream.
You can also play a selection of City Bingo casino games, including roulette and blackjack, as well as scratch cards and other instant win games.
How to Deposit & Cash Out
As well as debit cards, at City Bingo UK players can use Apple Pay, PayPal, PaySafe Card and wire transfer to make deposits. All of these methods credit funds to your casino account instantly, with the exception of bank transfer where it can take 6 to 8 days before money reaches your account. There are no fees charged for using any of these methods, and the minimum deposit amount is £5.
All of the deposit methods above can be used to make withdrawals, with the exception of Apple Pay and PaySafe Card. If you use either of these, when you withdraw, you’ll receive your money via wire transfer. The minimum withdrawal amount is £5, and withdrawal requests are usually processed within two working days (although it will take longer for money to reach you, depending on the method used).
The inclusion of Apple Pay as a payment method is a welcome addition here, and we’re always surprised at how few sites accept it. Apart from this, the banking offering is fairly standard, both in terms of the options and the withdrawal times, so most players should feel comfortable with what’s being provided.
Community & Customer Service
City Bingo has always been a site where there is a lot going on, all of the time. A glance at the home page or the Promotions page will present you with a plethora of specials and events for players to get involved in. In addition, one of the best things about playing here is the way it changes its virtual location each month, from New York, to Geneva, to London, etc., and then themes some of its promotions and specials around this. This means that when you return to playing at the site after perhaps having been away for a bit, you can look forward to seeing what’s new and what’s changed.
The levels of player engagement and interaction are also very good on the Facebook page (@citybingo). You get a nice intro to each month’s new city destination, practical information on Responsible Gambling, as well as light-hearted posts and memes that are just there for entertainment value.
Overall, our experience and that of many of the players we speak to is that they really like the atmosphere and sense of belonging that the site creates.
There are a wide range of options when it comes to contacting customer services if you have a problem or a query. These include:
- Live Chat: Available 10am to 2am, 7 days a week
- Phone number: 0808 238 7546 (toll free)
- If you are calling from outside of the UK the number to call is +12684 844 830.
- Email: [email protected]
Take City Bingo with You
You can take your favourite bingo games and mobile slots with you anywhere and on any device, without the need to download and install a City Bingo app. All of the bingo, slot and casino games are HTML5, which means you can play directly in the browser of any type of device, including Android phones and tablets, Apple iPhone and iPad, or any type of phone that can connect to the internet.
All of the features available at the desktop site can be accessed in the City Bingo mobile site, so you can set up a new player account, make deposits and withdrawals, and get in touch with customer support, all from your phone or tablet.
The same bingo rooms and games are available through the app, as are the slots and casino games, so ultimately it boils down to accessibility and convenience as to which site you prefer. In terms of gameplay quality and functionality, there is really nothing to choose between the desktop and mobile sites.
Our take on City Bingo
What we really enjoy about the site is its character and quirky individuality. Changing the city each month is a really engaging concept, and it gives you a feeling that there is always something worth coming back for. The hosts and chat moderators also do a great job of creating a community feeling, while the social media pages also help create a sense of excitement. All in all, this helps make City Bingo a site that players look forward to visiting.
The games do this too, of course. There are always plenty of bingo and casino options to choose from, and the range of ticket prices mean they’re always accessible. The fact that you can play on any sort of device is also important, so all in all, these factors add up to create an attractive package.
We are therefore happy to give a maximum rating for our City Bingo review of 5 stars out of 5.
Have your say!
You can share your own experiences of playing here with other players by leaving your comments here. If you want to say more, why not write your own City Bingo review? We love hearing what our readers have to say.
Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.