Help Room in any bingo room
Tel: 0800 901 2510
Email: via on-site form
This site may be on the Dragonfish Network and offer all the familiar bingo and slot games, but what you will find here is a much more personal touch. This is promised as being a site by a player for players and all the signs are that this is true. Each section is built with the information put in friendly and personal terms, which is a nice touch, rather than being a lot of corporate, white label speak.
The aim is to provide a fun place to play and be a bit more personal rather than just another boring bingo site! So, in the words of Katie herself, ‘grab a cuppa and join me on my Facebook Group, Blog or YouTube Channel. Whoop!’ Those places are likely to offer lots of ways to win prizes and more bonus to play with.
Look out in the coming months for a standalone room for ‘Katie’s Crew’ as players will be known – this will be built based on player feedback so will feature player favourite games and giveaways – don’t miss the chance to have your say in how you want to play.
UK and Gibraltar
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.
Winnings from both bingo bonus spending and instants bonus spending will go to the bonus balance until the wagering requirements have been met in full.
Free spins winnings capped at £5 and paid as Casino bonus.
The amount of bonus money from winnings accrued that can be transferred to real money cannot exceed £400 over the initial bonus received and the first deposit you made (with the exception of a progressive jackpot win).
10 withdrawals per day permitted.
Photo id, proof of address and copy of card may be requested.
The site welcomes player feedback and will be happy to help with any issues not resolved via usual support channels on email@example.com.
Access the site via any mobile device on the relevant mobile browser. The games are fully optimised for mobile play and the site likes to remind you to add it to your homescreen for one-touch access anytime. There are also clear instructions on site on how to get easy access from any kind of device.
Enjoy a good selection of the best bingo games and top slot games wherever you may be.
The layout of the mobile version of the site is simple and easy to understand. The navigation bar is located at the bottom of the screen and splits up the content into four categories – ‘Games’, ‘Bingo’ , ‘Promos’ and ‘More’.
Slot games and instant win games are all under the ‘Games’ section, with a huge selection to choose from, such as Rainbow Riches, Gonzo’s Quest and Fluffy Favourites.
The bingo games are all under the ‘Bingo’ section, with a selection of different types available, such as 90 ball, 75 ball, Daily Jackpot and free bingo. The layout of the lobby is perfectly matched with the desktop version of the site and makes the site on mobile very straightforward, simplistic and easy to use.
There is a selection of promotions available to their customers and all of them are in the ‘Promos’ section.
Everything else you could want is under the ‘More’ section, including how to play, licensing information and settings.
When you want to make a deposit, withdraw or set a deposit limit, you will find the separate ‘Banking’ section at the top of the screen.
Once in a bingo room there are three more options at the bottom of the page to enhance your game time while playing. There is ‘Games’, ‘Chat’ and ‘Cards’. These give you the option to take part in the chat room antics, or to play from a massive selection of slots and instant games. Some will open to play within the room and others will take you away from the room, but there is no way of telling which will do what.
If you have chat or a game open you will see the numbers being called and how many numbers you have left to bingo in a panel at the top of the page so you know to click back to the game when you are getting close.
iOS App Store – Katie’s Bingo wasted no time in being added to the App Store. Being readily available to players is key to the success of the brand and you can enjoy all the games from the main site on this app. You will have access to all the promotions and the offers and the quality and speed of the games is excellent. The Dragonfish platform lends itself very well to a bingo app.
Google Play – There is presently no app available from the Google Play.
Android – Presently the site does not provide an alternative way of download an app to your android phone.