About Velvet Bingo
Velvet Bingo opened in November 2013 and operates on Cozy Games software on the Live Bingo Network.
The site looks classical in nature and has a distinctive retro feel - inspired by 1940's glamour. The strong burgundy and gold colour scheme perfectly matches the image the name brings to mind.
There is an excellent selection of games as you would expect, with every kind of bingo covered from 90 ball bingo through to 30 ball bingo. Free bingo is also available to depositing players and the range of slots, table games and instant games is also growing all the time.
New player offer
£15 freeplay no deposit and 350% first deposit bonus.
Be sure to include payment card details when you register to qualify for the automatic £15 no deposit bonus. Your first deposit can be as low as £5.
*New players only. Wagering requirements apply. See website for full T&C.
Games available
- 90 ball bingo
- 75 ball bingo
- 80 ball bingo
- 30 ball bingo
- Slots
- Casino games
Velvet Bingo boasts of more than 50 slots, casino and table games - many available to play as mini-games alongside the bingo games.
Withdrawal and wagering
- Minimum withdrawal: £30
- Processing time: up to a week
- Bingo wagering requirement: 4x deposit and bonus
- Slots wagering requirement: 10x deposit and bonus
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.
Any no deposit bonus has wagering applied of 8x on bingo and 20x on slots.
One withdrawal every five days and limit of £300 per week.
No withdrawal is permitted before a deposit has been made.
Photo id, proof of address and copy of card will be requested.
Help and support
- Live Help
- Tel: 020 3608 1305
- Email: via on site form
- On site support ticket
Promotions
150% bonuses are available on the second and third deposits made.
Once a member becomes a depositing player at Velvet Bingo it opens that second free bingo room and it also triggers a daily log in bonus.
Players that make at least 1 deposit per week, receive a loyalty reward bonus on the following Tuesday. A loyalty reward bonus is jus their way of thanking players for playing on their site!
All promotions will come with specific terms and conditions so be sure to check at the site before taking part.
Mobile and tablet
Players can take Velvet Bingo with them wherever they go thanks to its mobile bingo capability. It is possible to play all the bingo games and many of the most popular slots, casino and instant games on Apple, Android and tablet devices. Cozy Games were one of the first to deliver a high quality mobile bingo facility.
Company Information
- Software
- Cozy Games
- Licence
- UK Gambling Licence
- Launched
- November 2013
- Payment Types
- Help & Support
- Live Help
- Tel: 020 3608 1305
- Email: via on site form
- On site support ticket
BingoRank: 4.2 based on 43 reviews
WhichBingo Rating
4.4
Players Rating
3.9
Based on 42 reviews
User Rating:
ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.- Velvet Bingo
17/02/2016
Hi Jojomc1,
Sorry that something seems to have gone wrong for you! please can you drop me an email to Abi@VelvetBingo.com and explain what's happened and I'll look into this for you! Don't forget to include your username.
Thanks!
Abi xx 
Hi sweetpea. This is a slightly different issue, but on Live Bingo Network if you refuse a bonus there is still a 1x wagering requirement - you have to play through your deposit once before being able to withdraw. It's to do with money laundering legislation.User Rating:
I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.- 15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto "cash balance" still 7.50 in "bingo bonus" i would of deposited if i lost all bonus bucks.
I went on to win a further 120.00 with "cash Balance" and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!
- Velvet Bingo
06/10/2015
Hi chat1957 and Jaguar123, we are really sorry to hear that you have been having problems with withdrawals. We do stress that this is all explained in the terms & conditions and we were not trying to keep your winnings! If you would like to email me at abi@velvetbingo.com I'll be happy to discuss it with you further :) User Rating:
Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.- Velvet Bingo
15/03/2017
Hi Dazza1967,
I'm Abi, the new site manager at Velvet Bingo.
I'm sorry to hear you experienced these issues at Velvet Bingo. Please drop me an email on abi@velvetbingo.com and i'll look into this for you.
I've been working hard to improve the site and make it as great as it can be.
Abi xx
Velvet Bingo User Rating:
I received a letter promo for Velvet Bingo and foolishly registered. Had a 15.00 new player bonus and had to add card details to validate. Upon doing so i had a pop up saying my card details were registered to another player and there alias! Panicking coz they now had all my details i contacted live help - plz email a copy of the front of your card, im sorry your telling me you want all the numbers and what the card looks like No offer to check my card wasnt being used on there site etc,. My card is now cancelled! Not what appeals to me when joining a new bingo being trusted with my money! :(User Rating:
Velvet is my new fave bingo site. I got 3 huge deposit bonuses with my first 3 deposits which was good. I love the prize room on Wednesday as I won a 20.00 voucher and 80.00 bonus in 1 nite! There is always great promos in the week as well. It's easy to use and CMs give out random bonuses, lol. Fishtoons is the best slot, I think.- Velvet Bingo
06/10/2015
Hey Bingolover101, that is brilliant to hear! We're glad you're having such a great time, may the fun continue! - Velvet Bingo
03/04/2017
Hi Kittykelly,
Thanks for your 5* review! :)
Abi xx
Velvet Bingo Velvet Bingo username: lovemybbyz
User Rating:
I enjoy this site and will continue to come back.- Velvet Bingo
24/03/2017
Hey :)
Thanks for leaving a 5* review!
Abi xx
Velvet Bingo Velvet Bingo username: Babybean17
User Rating:
Definately a smooth experience with velvet bingo. Lovely looking site with good bonuses. Come to velvet and win the money you "RICHLY" deserve.- Velvet Bingo
24/03/2017
Hey Babybean17,
Nothing is as smooth as Velvet ;)
Thanks for leaving a review!
Abi xx
Velvet Bingo Velvet Bingo username: Dollybird2209
User Rating:
Great bingo site with friendly cm and fab daily bonuses
- Velvet Bingo
27/03/2017
Hi Dollybird,
Thanks for leaving a review.
I'm pleased to hear you enjoy your daily freebie from our log-in wheel! :)
Abi xx
Velvet Bingo Velvet Bingo username: Shakes
User Rating:
Hi there. I've played on velvet bingo now for a long time and enjoyed every time ive played.
luv the slot games, plus the bingo if fancy a change. Carnt fault anyone behind the sceens of this site. Velvet second to none. all ways very helpful if you have a question.
Keep up the great work everybody at velvet bingo. great site you wont be dissapointed. from shakes- Velvet Bingo
24/03/2017
Hi Brian,
I'm glad you enjoy your time at Velvet Bingo.
Thanks for leaving a review! :)
Abi xx
Velvet Bingo Velvet Bingo username: Thesecret1
User Rating:
Do not trust this site. Iv been playing this site for some while admittedly not winning much but was enjoying it, especially when depositing they offer you a bonus each time (how nice, ooorrrr not).
Now at no point will this bonus ever be winnings!! as the "live chat assistant Alex" said; a bonus is given to allow extra "playing time" (if I wanted to "play" I'd go to the park thanks). I was under the impression it was a gambling site to win money not to pass time!!! So I received £20 bonus (wagering requirements being £300) I met the requirements and had a balance of £250. Guess what it's not real money. Even if I won £2000 off of the bonus they give it will never be withdrawable because it's "fake money" or "free play time" ... account is now closed and I feel robbed. Sticking to real bingo sites like tombola in future!! Avoid at all costs!!!- Velvet Bingo
30/05/2017
Hi there,
I'm sorry to hear you've had issues. Please drop me an email at abi@velvetbingo.com, and i'll look into this for you.
Abi
Velvet Bingo Team Velvet Bingo username: Lukie2013
User Rating:
Avoid!!!!! Stick with reputable sites such as Jackpotjoy, Sky, etc. Constantly reject withdrawal requests even when meeting wagering requirements. They constantly move the goal posts and change the rules.
Do not accept any daily bonuses, etc as they also become part of the wagering requirements and it becomes impossible to access any winnings. I can honestly say this is the worst bingo site I have ever been on and I've been on quite a few.
- Velvet Bingo
12/04/2017
Hi Lukie,
If you're ever unsure on your wagering requirements, go to the withdrawal page - It explains exactly how much you need to wager to withdraw your winnings.
I'm sorry to hear you're unhappy with your experience. Please contact me on abi@velvetbingo.com and i'll look into this for you.
Abi xx
Velvet Bingo
- I did go to the withdrawal page before I tried to withdraw winnings and I had met wagering requirements, yet my withdrawal was still refused. I was then told to spend a further £12 and I would definitely be able to withdraw my winnings.
So I did this and yet again it was refused. This time I was told I needed to spend a further £49 to access my funds. This was attributed to the fact that I had since accepted daily bonuses of £1.25, £0.50 and £0.75. This is absolute rubbish. I met my wagering requirements on my original deposit, surely any bonuses AFTER meeting requirements should be applied to any NEW winnings.
So, yet again I needlessly spent another £49 of my winnings and it looks like this time it may finally be accepted AFTER I spent £61 unnecessarily.
I have never had problems like this with any other sites and I have kept all e-mails and live chat correspondence. - Velvet Bingo
03/05/2017
Hi Lukie,
Please email me your username, so I can look into this for you.
Email: abi@velvetbingo.com
Thanks,
Abi Velvet Bingo username: robin25
User Rating:
What an absolutely joke this site is........
After finally having a nice win on this site whent to withdraw some money it said I had met all depositing requirements, but had to send proof of id after 4 days of been messed about and sending everything it said because my partner had put some money on for me out of his account he had to send id and a written letter so did all that and now the site says I haven't met requirements and the withdraw page has now all changed saying I haven't. this is after asking every time on live chat if I had and they said yes every time.
Its ok when you are depositing no problems, but when you want some of your money back its a big fat no and after days of leading you on they just change everything.
Will be letting all of my friends no who most of them enjoy online bingo to stay well clear of this site and to let all of there friends no aswell.- Velvet Bingo
09/03/2017
Hi Scott,
I'm ever so sorry to hear you experienced some difficulties.
Please email me your username so i can look into this issue for you. You can reach me on abi@velvetbingo.com.
Thank you,
Abi
Velvet Bingo User Rating:
No idea how some even win on this site. Can not win nothing past 30 pence no matter what bet i put on. I have noticed a lot of the sites have changed and i for the love of god can not win a thing...it is not worth gambling on the net no more...your better off going to a real casino...at least you get a night out for your money.- Velvet Bingo
09/01/2017
Hi Jennifer64,
I'm sorry to hear you're not having the best of luck at the minute.
I'd just like to confirm that all payouts are completely at random as tested by iTech Labs. For more information on how this is tested, please visit: https://www.velvetbingo.com/content/itech-certification
Thanks,
Abi, Velvet Bingo Velvet Bingo username: johng55
User Rating:
The site is not the problem, its the Live Bingo Network and Cozy Games, same email address from all the sites and they are all sites are okay till you win. I have been lucky on the sites and enjoying my run of luck.
My wife had £370 winnings refused and I myself have just had over £900 of winnings refused to be paid out on. Every time you win you have to jump through hoops to get your money,
Plus I stumbled on some of my accounts have been duplicated, for what reason I don't know, plus when they don't pay you out they say " as per your request you have been self excluded ".
So beware, I am so angry about the way these sites make you feel, and feel the need to bring this to innocent players looking for entertain attention.- Velvet Bingo
09/01/2017
Hi John1262,
I'm sorry to hear you've had some issues at Velvet Bingo. Please email me on abi@velvetbingo.com, I'd like to look into this for you. Don't forget to include your username.
Thanks, Abi
Reviews for Velvet Bingo
£15 no deposit required with exclusive code
18+. New players only. Wagering requirements apply. See site for full T&C.
Itsthesecret1
Velvet Bingo username: Thesecret1
User Rating:
Now at no point will this bonus ever be winnings!! as the "live chat assistant Alex" said; a bonus is given to allow extra "playing time" (if I wanted to "play" I'd go to the park thanks). I was under the impression it was a gambling site to win money not to pass time!!! So I received £20 bonus (wagering requirements being £300) I met the requirements and had a balance of £250. Guess what it's not real money. Even if I won £2000 off of the bonus they give it will never be withdrawable because it's "fake money" or "free play time" ... account is now closed and I feel robbed. Sticking to real bingo sites like tombola in future!! Avoid at all costs!!!
Not useful
Useful
30/05/2017
I'm sorry to hear you've had issues. Please drop me an email at abi@velvetbingo.com, and i'll look into this for you.
Abi
Velvet Bingo Team
Lukie2013
Velvet Bingo username: Lukie2013
User Rating:
Do not accept any daily bonuses, etc as they also become part of the wagering requirements and it becomes impossible to access any winnings. I can honestly say this is the worst bingo site I have ever been on and I've been on quite a few.
Not useful
Useful
12/04/2017
If you're ever unsure on your wagering requirements, go to the withdrawal page - It explains exactly how much you need to wager to withdraw your winnings.
I'm sorry to hear you're unhappy with your experience. Please contact me on abi@velvetbingo.com and i'll look into this for you.
Abi xx
Velvet Bingo
Lukie2013
So I did this and yet again it was refused. This time I was told I needed to spend a further £49 to access my funds. This was attributed to the fact that I had since accepted daily bonuses of £1.25, £0.50 and £0.75. This is absolute rubbish. I met my wagering requirements on my original deposit, surely any bonuses AFTER meeting requirements should be applied to any NEW winnings.
So, yet again I needlessly spent another £49 of my winnings and it looks like this time it may finally be accepted AFTER I spent £61 unnecessarily.
I have never had problems like this with any other sites and I have kept all e-mails and live chat correspondence.
03/05/2017
Please email me your username, so I can look into this for you.
Email: abi@velvetbingo.com
Thanks,
Abi
Lukie2013
Kittykellym888
Velvet Bingo username: Kittykellym88
User Rating:
Not useful
Useful
03/04/2017
Thanks for your 5* review! :)
Abi xx
Velvet Bingo
lovemybbyz
Velvet Bingo username: lovemybbyz
User Rating:
Not useful
Useful
24/03/2017
Thanks for leaving a 5* review!
Abi xx
Velvet Bingo
Babybean17
Velvet Bingo username: Babybean17
User Rating:
Not useful
Useful
24/03/2017
Nothing is as smooth as Velvet ;)
Thanks for leaving a review!
Abi xx
Velvet Bingo