Asset 1

Velvet Bingo Review

Up to £3,000 Free Bingo in Your First Week

*18+ only. New Players. Free bingo: Free room available only for first 7 days from registration. Card validation required. Winnings in form of Bingo Bonus only. Full T&C's Apply. Please play responsibly.
  • Newbie room with free bingo games
  • Many slots and instant games
  • 24/7 UK Phone support
Payment options
Software options

Live Chat

Tel: 020 3608 1305 ( 24/7 )

Email: via on site form

A Quick Look at Velvet Bingo

With a rich red theme, Velvet Bingo tries to offer a luxurious bingo experience. While the design could be further perfected, this bingo site is generally a fine place to play with lots of rooms for 90, 75, 80 and even 30 ball games. Side games are also plentiful, the crowd is friendly and there are enough specials to keep everyone busy and excited.

Bonuses & Promotions

The Welcome Offer

  • One week of free bingo games for Newbies – £3,000 in bonus prizes
  • 1stdeposit: 50% to 100% bonus, plus 20 spins for Fluffy Favourites (depends on deposit)
  • Wagering requirements: Bingo 4x deposit bonus; Slots 40x

The welcome offer from Velvet Bingo just keeps on giving. Not only can you play bingo for free for a whole week without making a deposit, you then get two options when you decide to make a deposit. The 100% bonus plus slot spins requires a minimum deposit of £20. If you deposit £10, you’ll get a total of £15 to play with (a 50% bonus) and £15 will get you £25 (67% bonus). For such a minor difference, we suggest making the £20 minimum to get a proper 100% bonus, plus the handful of extra spins.





UK and Gibraltar

The wagering requirement is fair and if you go for the 100% bonus, you can be looking at a massive stash of extra bingo tickets! The 20 spins are also sweet. Fluffy Favourites is a cute plush animal theme slot and is a hot pick. All bonuses are optional, so make sure you opt-in when you make your deposit.

18+ only. Free Bingo: Free room will be available only for first 7 days from your registration day. Card validation required. Winnings in form of Bingo Bonus only and Wagering (4x on Bingo) apply on winnings. Deposit Bonus: Bonus is based on the deposit amount. £10 min & £500 max deposit. 20 Extra Spins (7 day expiry) on Fluffy Favourites slot game with min dep of £20. Wagering requirements 4x on bingo apply on deposit bonus & 40x on slots and apply on winnings from the extra spins. Full T&Cs apply. Please play responsibly.

Ongoing Specials & VIP Program

From Bingo Evening Specials where you can spend the night chatting away with your roomies, to Lucky Draws, Jackpot games, bingo parties, slot tournaments, there are lots of extra specials to add more thrill to your gaming. It’s more than just promos with special prizes; you can always find a deal at Velvet Bingo to get more for your money. There are also cashback offers, monthly sales and a Wheel of Fortune that you can spin every day and win more bingo tickets and bonuses.

Games & Software

  • Software providers: Cozy Games; NetEnt, Eyecon, Play ‘n Go, Yggdrasil, Big Time Gaming and more
  • No of Bingo Rooms: 8

On the menu at Velvet Bingo are 90 ball, 75, 80 and 30 ball bingo games. The bingo schedule is posted under the Bingo tab. The games all have chat features and start every 5 minutes or so with tickets around 2p. Newbies can get warmed up without spending a penny in the Newbie room. Once you’re whizzing through it and ready to take on the pros, then head into the Big Ben or Victoria 90! If you’re the high energy type, then City Hall has speed bingo in 30 ball games with a PJP attached. Actually, many of the games have PJPs attached in addition to the regular prizes for some extra adrenaline!

Slots & Casino

  • Type of games: Slots, Casino Games, Instant Games
  • Video Slots, Progressive Jackpots, Scratchcards, Keno, Roulette, Blackjack, Video Pokers, Pai Gow, Live Dealers

How to Deposit & Cash Out


You can use Paypal, Paysafe, Neteller as well as credit and debit cards to deposit into your Velvet Bingo UK account. Minimum deposit per transaction is £10, while the maximum is £500. You can also use Boku to make mobile deposits which has a maximum deposit of £30.

Cashing out

When it comes to withdrawing your winnings, the minimum is just £1. Most withdrawal requests are processed within 3 business days, and it will take another 5 to 7 business days for the bank processing times.

Generally, the banking process is fairly standard although the withdrawal process could be a touch faster.

The Community

Velvet Bingo has some lovely players and CMs. Sometimes the CMs will throw in extra prizes in chat games and the mood is also lively. The conversation in the chat rooms is always friendly and the roomies are fun-loving while also respectful. Most of them are also from the UK and we are sure you’ll start to gel with your new friends quickly.

You won’t find much of this activity on social media though. While Velvet Bingo does have a Facebook page, they’re not very active there. Login or check your inbox for the newsletter to stay current with new offers.

Take Velvet Bingo with You

Velvet Bingo Mobile is a responsive website. From your phone or tablet, go to the site as you normally would, login and keep playing. It works across iOS, Android, and Windows. There is no Velvet Bingo app as it all runs without any downloads necessary.

The theme is the same rich velvet red and it’s easy enough to figure your way around thanks to the straightforward navigation. You’ll have the same games on mobile as on the desktop, but the games do take a few seconds to load. Sometimes the games don’t scale perfectly, but if you rotate your device to play in landscape mode, it’ll all be fine.

Our Take on Velvet Bingo

We give Velvet Bingo 3.5 stars. We found the mobile bingo experience didn’t always scale well, and the withdrawal process to be on the slow end. However, other than these minor issues, this bingo site is a brilliant place to play. There are loads of rooms, and you can always find players around the clock. Bingo evenings are popular here with parties every night and you’ll find that these are great places to hang out with your new roomies. Take a look and maybe you’ll find yourself in a party at Velvet Bingo soon!

Have Your say!

If you’ve played there, let us know what you think of our Velvet Bingo review!

Reviews for Velvet Bingo

3.51 /5
Based on 51 user reviews
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Reviews (62)
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Tuesday July 23rd, 2019
User Rating:

Ok for passing the time if your going for the no deposit 7 day bingo room, you won’t be able to withdraw anything you win unless you make a deposit, not very open and honest about this in the website.

Thursday May 25th, 2017
User Rating:

Do not trust this site. Iv been playing this site for some while admittedly not winning much but was enjoying it, especially when depositing they offer you a bonus each time (how nice, ooorrrr not).
Now at no point will this bonus ever be winnings!! as the “live chat assistant Alex” said; a bonus is given to allow extra “playing time” (if I wanted to “play” I’d go to the park thanks). I was under the impression it was a gambling site to win money not to pass time!!! So I received £20 bonus (wagering requirements being £300) I met the requirements and had a balance of £250. Guess what it’s not real money. Even if I won £2000 off of the bonus they give it will never be withdrawable because it’s “fake money” or “free play time” … account is now closed and I feel robbed. Sticking to real bingo sites like tombola in future!! Avoid at all costs!!!

Wednesday May 3rd, 2017
User Rating:

Lukie2013 is my username

Wednesday April 12th, 2017
User Rating:

I did go to the withdrawal page before I tried to withdraw winnings and I had met wagering requirements, yet my withdrawal was still refused. I was then told to spend a further £12 and I would definitely be able to withdraw my winnings.
So I did this and yet again it was refused. This time I was told I needed to spend a further £49 to access my funds. This was attributed to the fact that I had since accepted daily bonuses of £1.25, £0.50 and £0.75. This is absolute rubbish. I met my wagering requirements on my original deposit, surely any bonuses AFTER meeting requirements should be applied to any NEW winnings.
So, yet again I needlessly spent another £49 of my winnings and it looks like this time it may finally be accepted AFTER I spent £61 unnecessarily.
I have never had problems like this with any other sites and I have kept all e-mails and live chat correspondence.

Sunday April 9th, 2017
User Rating:

Avoid!!!!! Stick with reputable sites such as Jackpotjoy, Sky, etc. Constantly reject withdrawal requests even when meeting wagering requirements. They constantly move the goal posts and change the rules.
Do not accept any daily bonuses, etc as they also become part of the wagering requirements and it becomes impossible to access any winnings. I can honestly say this is the worst bingo site I have ever been on and I’ve been on quite a few.

Sunday April 2nd, 2017
User Rating:

Velvet bingo is a fab site love it.

Friday March 24th, 2017
User Rating:

I enjoy this site and will continue to come back.

Thursday March 23rd, 2017
User Rating:

Definately a smooth experience with velvet bingo. Lovely looking site with good bonuses. Come to velvet and win the money you “RICHLY” deserve.

Thursday March 23rd, 2017
User Rating:

Great bingo site with friendly cm and fab daily bonuses

Brian SinclairT4
Thursday March 23rd, 2017
User Rating:

Hi there. I’ve played on velvet bingo now for a long time and enjoyed every time ive played.
luv the slot games, plus the bingo if fancy a change. Carnt fault anyone behind the sceens of this site. Velvet second to none. all ways very helpful if you have a question.
Keep up the great work everybody at velvet bingo. great site you wont be dissapointed. from shakes

Thursday March 23rd, 2017
User Rating:

I love velvet bingo. I’ve won many times One off the best slots and bingo going.
I enjoy playing daily it’s my personal favourite off all sites.
Well done Velvet ur the best

Sue Welsby1021
Tuesday March 21st, 2017
User Rating:

Great fun, great games, great company.

Monday March 20th, 2017
User Rating:

Love love love velvet bingo. Sign up bonus is fab too

Thursday March 16th, 2017
User Rating:

Hi i defo urge you to play on this site, I enjoy both slots and bingo very much.

Wednesday March 15th, 2017
User Rating:

I would like you to understand that playing bingo is not only a game but a mind pleasure and this is what Velvet Bingo gives you. So with respect to all you people out there come and join and enjoy yourself.

Jean Martin1111
Wednesday March 15th, 2017
User Rating:

Well here comes velvet bingo, a bingo that is here to stay and a bingo sight stands out from the rest.
Good bonuses, good games. i like the 2p bingo best, but do play on 90 bingo too.
Velvet bingo have got some lovly people who works for it. The people that play bingo are really nice too. so dont just think about joining them, there is no thinking about it. everyone join. you will have a brilliant time. my review for velvet bingo. 6 stars for a brill site.loopyjean05

Wednesday March 15th, 2017
User Rating:

I love velvet bingo it is very friendly and they play great chat games. They play great interactive chat games for free bonus.

Tuesday March 14th, 2017
User Rating:

Easy to understand, reg straightforward and something free each day , excellent gaming experience.

Tuesday March 14th, 2017
User Rating:

As i was explaining not everybody is pc/laptot/mobile whizz kid, i just like to go bingo hall and play, but sometimes i get brave wander, like i have no idea what a chat rm was. Was i already in it, did have to log in to chat rm which means leaving the hall and checking out rms, getting quite good can have 1/2??? halls open.
All that lingo, i struggle so just watch, but the speed is amazing, my confidence goes bye bye, then there this typing. i always let the person know i am slow, but people are impatient. If you don’t understand soemthing should try and explain again. Anyway after all this i’ve had a stroke and my memory is brutal, i wont remember half the rubbish i’ve said, even at live chat i struggle thinking whats happening and sometimes just run log out, then return hoping you’s don’t notice.
see forgot what i’am here for, now will have to read this to get info, so i think i’ve typed enough cr??so will say goodbye, chow, catch ya, come on use lingo. cheers,
P.S i love velvet bingo

Tuesday March 14th, 2017
User Rating:

Love this site – its addictive n win regularly!

Tuesday March 14th, 2017
User Rating:

Great site to play on and you win too. any problems and it is solved immediately. recommend this site to all who play bingo online.

Tuesday March 14th, 2017
User Rating:

Brilliant site defiantly recommended yes

Tuesday March 14th, 2017
User Rating:

Velvet bingo is my favourite site can start playing more from now on as just gone through a nasty divorce. Was very dissapointed I didnt get an email on my birthday but apart from that its a brill site mazzihooxxx

Tuesday March 14th, 2017
User Rating:

Hi it’s kittykellym88 I am writing just to let everyone know Velvet Bingo is a great site and u should join.

Caz Brown-kelsall1021
Tuesday March 14th, 2017
User Rating:

Hi. Been playing velvet bingo for a couple of months now and have to say i have really enjoyed it. I would recommend velvet to anyone who likes bingo games to come and join in the fun. And they give £15.00 to start off with no deposit. I could not believe it when i won. i won £100 and it was in my bank after a couple of days. Come and join the fun like i did. good luck everyone.

Pippa Amat1256
Tuesday March 14th, 2017
User Rating:

Love this site.
Always sending freebies

Tuesday March 14th, 2017
User Rating:

Excelent bingo site, great slot games and huge bonuses. i love it

Tuesday March 14th, 2017
User Rating:

Love playing on this site. I’m a member on a lot but play on this one all the time.

Tuesday March 14th, 2017
User Rating:

I love Velvet bingo. it’s simple full of bonuses and just all round fun I love the bingo and the games.

Friday March 10th, 2017
User Rating:

Velvet bingo is very friendly and they don’t just play bingo. They have some great nights with different games for everyone to join in. And the chat host are very interactive and friendly.

Friday March 10th, 2017
User Rating:

I have tried loads of bingo sites, but the last 2 years I have stayed with Velvet Bingo. I have made some great lifelong friends from all over the country. We are like a little community, supporting each other and cheering each other up if we have family problems.
The CH’s are brilliant and remember little details you discussed. The special rooms are especially nice, The Prize Room and The High Rollers Room are small and can be very rewarding.
We all greet each other, pass the time of day and have fun. Special people run these rooms and are very friendly and professional, CH Abi and CH Ant are great company and get to know players really well.
The depositing and withdrawal systems are easy to use and Live help staff are very helpful. I, for one will be staying with Velvet for my bingo needs and decent slot games for a long time to come. Tylerp46. xxxx

Friday March 10th, 2017
User Rating:

It is an exciting place lots of fun filled slot games and bingo. The staff are very nice and helpful. give the site a try you will love it.

Thursday March 9th, 2017
User Rating:

Since being with velvet I have logged in daily. I love the site. Fab bonuses and chat hosts. I have made loads of friends . Best site ever

Thursday March 9th, 2017
User Rating:

I live velvet bingo. The games are fun but more importantly what I enjoy most is the company and the laugh in the chat section of the bingo games. It’s like 1 big dysfunctional family. Abi is a great chat host and brings more fun to the game. I would highly recommend this site.

Scott A Jayne C1231
Saturday February 25th, 2017
User Rating:

What an absolutely joke this site is……..
After finally having a nice win on this site whent to withdraw some money it said I had met all depositing requirements, but had to send proof of id after 4 days of been messed about and sending everything it said because my partner had put some money on for me out of his account he had to send id and a written letter so did all that and now the site says I haven’t met requirements and the withdraw page has now all changed saying I haven’t. this is after asking every time on live chat if I had and they said yes every time.
Its ok when you are depositing no problems, but when you want some of your money back its a big fat no and after days of leading you on they just change everything.
Will be letting all of my friends no who most of them enjoy online bingo to stay well clear of this site and to let all of there friends no aswell.

Wednesday January 11th, 2017
User Rating:

Been a member of velvet bingo for a few months now. It’s got a good selection of side games and slots. Bonuses are pretty big and get new ones every couple of days
Best thing is the loyalty reward bonus I get every tuesday.

Thursday October 27th, 2016
User Rating:

No idea how some even win on this site. Can not win nothing past 30 pence no matter what bet i put on. I have noticed a lot of the sites have changed and i for the love of god can not win a thing…it is not worth gambling on the net no more…your better off going to a real casino…at least you get a night out for your money.

Thursday January 12th, 2017

thank you for reviews. was going to join but too many negative reviews

Velvet Bingo Admin
Monday January 9th, 2017

Hi Jennifer64,
I’m sorry to hear you’re not having the best of luck at the minute.

I’d just like to confirm that all payouts are completely at random as tested by iTech Labs. For more information on how this is tested, please visit:

Abi, Velvet Bingo

Sunday July 10th, 2016
User Rating:

The site is not the problem, its the Live Bingo Network and Cozy Games, same email address from all the sites and they are all sites are okay till you win. I have been lucky on the sites and enjoying my run of luck.
My wife had £370 winnings refused and I myself have just had over £900 of winnings refused to be paid out on. Every time you win you have to jump through hoops to get your money,
Plus I stumbled on some of my accounts have been duplicated, for what reason I don’t know, plus when they don’t pay you out they say ” as per your request you have been self excluded “.
So beware, I am so angry about the way these sites make you feel, and feel the need to bring this to innocent players looking for entertain attention.

Velvet Bingo Admin
Monday January 9th, 2017

Hi John1262,
I’m sorry to hear you’ve had some issues at Velvet Bingo. Please email me on, I’d like to look into this for you. Don’t forget to include your username.
Thanks, Abi

Saturday May 21st, 2016
User Rating:

Velvet Bingo is the worst gaming site that I have ever played on. ‘Invisible barriers’ are put up when it comes to withdrawing winnings. The withdrawal page says that you have met wagering requirements, but an email arrives saying that the requirements have not been met. One is not told how much more one needs to wager! This carries on indefinitely. I do not understand why the withdrawal page allows withdrawals, if this is not the case.
Complaints are responded to in a mechanical fashion, and do not address this fundamental flaw. I am amazed that this type of blatant fraud is allowed to carry on. I was also asked to resubmit documents, even though I had already done so. I would highly recommend not joining this site! Really appalling.

Velvet Bingo Admin
Thursday June 2nd, 2016

Hi Playernumberone,
I’m very sorry to hear you have had an issue at Velvet Bingo. If you would like to drop me an email at with your username and a brief description of what’s occurred, i would be more than happy to assist you on this.


WhichBingo Anita
Tuesday March 8th, 2016
User Rating:

Hi sweetpea. This is a slightly different issue, but on Live Bingo Network if you refuse a bonus there is still a 1x wagering requirement – you have to play through your deposit once before being able to withdraw. It’s to do with money laundering legislation.

Thursday February 18th, 2016
User Rating:

Thank you Abi for your reply and issue being resolved i was very dissapointed from the response i got from the online help saying that there as nothing they could do. will give this another try now

Tuesday February 16th, 2016
User Rating:

ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.

Velvet Bingo Admin
Wednesday February 17th, 2016

Hi Jojomc1,

Sorry that something seems to have gone wrong for you! please can you drop me an email to and explain what’s happened and I’ll look into this for you! Don’t forget to include your username.


Abi xx

Friday March 4th, 2016

Surely if you refuse the bonus any win is yours thats what we are led to believe .

Tuesday October 27th, 2015
User Rating:

Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.

Saturday September 12th, 2015
User Rating:

I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.

Monday September 28th, 2015

15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto “cash balance” still 7.50 in “bingo bonus” i would of deposited if i lost all bonus bucks.
I went on to win a further 120.00 with “cash Balance” and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!

Velvet Bingo Admin
Tuesday October 6th, 2015

Hi chat1957 and Jaguar123, we are really sorry to hear that you have been having problems with withdrawals. We do stress that this is all explained in the terms & conditions and we were not trying to keep your winnings! If you would like to email me at I’ll be happy to discuss it with you further 🙂

Thursday July 23rd, 2015
User Rating:

I received a letter promo for Velvet Bingo and foolishly registered. Had a 15.00 new player bonus and had to add card details to validate. Upon doing so i had a pop up saying my card details were registered to another player and there alias! Panicking coz they now had all my details i contacted live help – plz email a copy of the front of your card, im sorry your telling me you want all the numbers and what the card looks like?? No offer to check my card wasnt being used on there site etc,. My card is now cancelled! Not what appeals to me when joining a new bingo being trusted with my money! 🙁

Friday March 13th, 2015
User Rating:

Velvet is my new fave bingo site. I got 3 huge deposit bonuses with my first 3 deposits which was good. I love the prize room on Wednesday as I won a 20.00 voucher and 80.00 bonus in 1 nite! There is always great promos in the week as well. It’s easy to use and CMs give out random bonuses, lol. Fishtoons is the best slot, I think.

Velvet Bingo Admin
Tuesday October 6th, 2015

Hey Bingolover101, that is brilliant to hear! We’re glad you’re having such a great time, may the fun continue!

Sunday September 21st, 2014
User Rating:

Has anybody took all there complaints to the financial ombudsman about Velvet? Because I won 300.00 and they took it away from me and they refused to give it to me back!! The company needs to be looked in to by a law firm or something like that as they can’t do this to people.

Velvet Bingo Admin
Friday February 20th, 2015

Hi Divine

I’m sorry to hear that you’ve had an issue on Velvet Bingo recently. I’d love to help you by investigating this matter further. If you can please send me an email at containing your username I will be happy to look into this for you!

Friday February 6th, 2015

Thank you 4 your feed back….i wont join this site. people pls keep your money

Tuesday April 22nd, 2014
User Rating:

Strongly avoid. Reasons are when i joined got up to 24000 and couldn’t bank when asked. I had to send id. That was fine, but then only allowed 300 a week to withdrawal, but u can deposit has much as u like. Then i went live chat and got arthur all the time even after clicking off live chat and straight back in. When i questioned this in chat room i got banned from chat, so all im saying is cm very rude and live chat is very strange. awww and now they have 2 diff live chat names callum and arthur. Not worth the hassle stay with the sites u know 🙂

Wednesday March 19th, 2014
User Rating:

Don’t be fooled by the nice bonuses offered by Velvet Bingo each time you deposit. I don’t normally moan, but i won 900 pounds on slots, but the terms is bank each week maximum 300. So i did 2x £300 and spent the rest. I tried to deposit after depositing 120 cash, plus the 300 i spent of winnings and all bonus money, plus i won a few houses and a £75 game, i also spent and they refused to payout saying i had not met the wagering requirements!! U add all that up above. Pleaseeee see there terms and conditions before u put money on here…. They even made me send bank letters in to prove my card had been lost and replaced

Tuesday March 4th, 2014
User Rating:

This bingo is a complete joke. when you win they won’t let you withdraw your winnings, they make up a load of excuses so they keep the cash!
Do not join. It should be closed down and reported!!!!!

Wednesday December 11th, 2013
User Rating:

Shocking site, don’t go there! As for the withdrawal process, its so obstructive, I wont be back, don’t waste your time. The rooms were really quiet which I thought would be a good thing, but no one talks, it was awful. Stay well away Id say

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