21 Prive Casino Review

Our score How we rate
3.3 3.3 /5
star
3.3
/5
Casino Games Excellent Slots Slingo Games
Register and Get up to £100 + 100 Bonus Spins

*18+.This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest and Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the bonus funds only. Affordability checks apply. Play Responsibly. Terms apply. Gambleaware.org. #AD

Launched 2014
License UK, Malta
Licence Holder: White Hat Gaming
Licence No: 52894
Support Times: 24/7
Bingo: No
Slots: Yes
Casino: Yes
Payments methods
Visa Mastercard Debit Neteller payment PaysafeCard Logo payment Trustly payment Neosurf payment Much Better payment Bank transfer payment
Game Manufacturers
Blueprint Gaming Big Time Gaming evolution-gaming Eyecon Software NetEnt Software Pragmatic Play IGT software Realistic Games Microgaming Iron Dog Studio
Register and Get up to £100 + 100 Bonus Spins
Play

*18+.This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest and Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the bonus funds only. Affordability checks apply. Play Responsibly. Terms apply. Gambleaware.org. #AD

Register and Get up to £100 + 100 Bonus Spins

*18+.This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest and Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the bonus funds only. Affordability checks apply. Play Responsibly. Terms apply. Gambleaware.org. #AD

Updated May 9, 2024

Brand Rating 

WhichBingo Rating – 3.3

Welcome Offer 3/5
100% bonus up to £100
100 spins
Applies to Two Games
Spin Win Cap: £50
Promotions 2/5
Day-Specific Deposit Bonuses
Loyalty Rewards
Payment Methods 4/5
Lots of Options
Debit Cards
Mastercard
Skfill
Bank Wire
Much Better
Game Selection 4/5
1000+ slots
Casino Games
Live Dealer
No Bingo
Withdrawals 3/5
Up to 48 Hours
Not as many options for withdrawal as with deposits
Wagering 4/5
35x bonus funds
30 day limit
Bonus funds must be used
Mobile Play 3/5
No Mobile App
Responsive Website
Minor Display Issues on Mobile
Safeplay Tools 4/5
Deposit Limits
Game Time Reminder
Time Out
Self Exclusion
Customer Support 2/5
Live Chat: 24/7
E-mail:  support@21Privé.com
FAQ: none
Navigation 4/5
Intuitive and Snappy Navigation
Logical Game Categories
Auto-Complete Search with Provider Filter

Introduction to 21 Prive Casino 

21 Prive Casino is something of an old-timer having been in business since the distant days of 2014 – an eternity in the viciously-competitive iGaming sector. A decade after launch and the site is still plying a reasonably successful trade. Run by industry stalwarts, White Hat Gaming, it’s main selling points remain an expansive range of slot and casino games as well as an excellent live dealer suite. New players are also treated to an above-par welcome offer featuring low-ish wagering rules and a fair amount of bonus spins.  

Pros and Cons of 21 Prive Casino 

pros
  • Excellent Range of Slot Games
  • Live Dealer Platform
  • Numerous Deposit Options
  • Loyalty Scheme
cons
  • No FAQ Suite
  • No Bingo Games

Bonuses and Promotions at 21 Prive Casino 

Welcome Bonus

New registrants have access to a welcome bonus that doesn’t exactly set the world alight at first glance – there are better offers to be had elsewhere. That said, 100 spins do form part of the package with ‘only’ 35x wagering rules in place. The spins can be used on Gonzo’s Quest and Starburst and are released, 20 at a time, over the course of five days. In terms of limits and caps, you’ve got 30 days to satisfy said wagering and there’s a £50 cap on bonus spin winnings.

*18+.This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest and Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the bonus funds only. Affordability checks apply. Play Responsibly. Terms apply. Gambleaware.org. #AD

Other Promotions, Bonuses and Perks

There’s not a whole lot else in the promotions department, save for a deposit bonus perk. A points-based loyalty scheme is also available though, which awards points for first time deposits and for wagering on the games. Collect enough points (1000 to be precise) and you can redeem them for bonus money.

Overall User Experience at 21 Prive

More than 1000 slots  at 21 Prive Casino

Naturally, slots dominates 21 Prive’s game collection although you’ll also find a solid collection of casino table games and a live dealer section complete with 50 different game types.

Slots & Casino Games  

Game Software Providers:Blueprint Gaming, Big Time Gaming, Evolution Gaming, Eyecon, NetEnt,
Pragmatic Play, IGT, Realistic Games, Microgaming, Iron Dog Studios
Number of Slot Games:1000+
Type of Slot Games: Classic Slots, Video Slots, Jackpots, Jackpot King, Megaways, Progressive Jackpots
Type of Casino Games:blackjack, roulette, poker, solitaire, live dealer

21 Prive’s considerable slot game library is populated by games from numerous big-name providers. Popular titles include Big Bass Splash, Starburst, Eye of Horus and Gaes of Olympus 1000. A wide range of Megaways slots are ready to play too. These are supported by progressive jackpot games such as Mega Moolah and Divine Fortune. The live dealer suite is powered by the Pragmatic Play and is mostly made up of classic casino games, from roulette to blackjack.

Great Collection of Deposit Methods with 21 Prive Casino

Deposits

Deposit MethodMinimum DepositProcessing TimeFee
Visa£10Instant£0
Mastercard£10Instant£0
Neteller£10Instant£0
Paysafecard£10Instant£0
Trustly£10Instant£0
Neosurf£10Instant£0
Sofort£10Instant£0
MuchBetter£10Instant£0
Bank Wire£10Instant£0

Withdrawals

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa£10up to 48 hours£0
Mastercard£10up to 48 hours£0
Neteller£10up to 48 hours£0
MuchBetter£10up to 48 hours£0
Skrill£10up to 48 hours£0
Trustly£10up to 48 hours£0
Bank Wire£10up to 48 hours£0

Customer Service at 21 Prive Casino 

  • Live Chat – 24/7
  • Email – support@21Privé.com

There are only two contact methods for queries – an email address and live chat. The site doesn’t include any sort of FAQ section either.  On a positive note (the only one) live chat is available 24/7.

21 Prive Casino on Social Media 

21 Prive doesn’t enjoy a social media presence which is a bit of a shame for players, especially those left scratching their heads due to the underwhelming customer support section.

Registration Process 

Following a straightforward registration process, an electronic check will be conducted to verify your age and location. At this stage, no additional documents are required.

ID required for signing up or withdrawals

Once signed up, you may be required to provide further proof of age and identity. This includes the following. 

  1. ID – Driving license, passport, national ID card
  2. Proof of Address – utility bill, bank statement 

The 21 Prive Casino website employs a pink and grey palette complete with large promo header. On desktops, useful game categories are deployed to the left of the game tiles, while above sits a large search bar. Next to this is a provider filter which is great if you’re particular about playing games by certain developers.

Unusually, for unregistered players, the welcome offer T&Cs are installed at the bottom of the home page. These can be quickly accessed by way of a ‘terms apply’ link in the promo header which, unfortunately, only seems to work when the mood takes it. 

There are a few little glitches on mobile screen too. When scrolling down, some of the link text in the sticky menu is uncentred. Pretty minor really, but it’s things like this that can leave a negative impression about an online casino. It also doesn’t help much that the game tiles on the home page are stretched. These defects aside, the website operates without issue, regardless of your chosen device.

Trust, Security and Fairness at 21 Prive Casino

21 Prive is secured by SSL encryption which is a bare minimum requirement for any transactional website in the 2020s. Being licensed by the UKGC, 21 Prive’s games are fully-tested by independent testing lab, eCogra. So there’s little to worry about in terms of on-site security or game fairness.

Safeplay Tools Available at 21 Prive Casino

  • Deposit Limits
  • Game Time Reminder
  • Time Out
  • Self-Exclusion

An adequate responsible gambling (contradiction in terms?) section awaits players and includes the tools mentioned above. Bullet points are included about how to recognise a problem and how to stay aware of your limits. Links to Net Nanny, Cyber Sitter and Beter Internet for Kids are included as well.

But the section isn’t all that user friendly. The large blocks of text don’t exactly make for easy reading and sound, in some places, like a terms and conditions page. We couldn’t help get the impression that 21 Prive are essentially trying to cover their backs here. Shouldn’t responsible gaming be about protecting players first and foremost?

Should I Play at 21 Prive Casino 

21 Prive Casino is owned by a respected gambling operator in White Hat Gaming. But there’s a bit of work to do here. Customer support is pretty poor in all honesty with no FAQ section present and only two available contact options. And although the responsible gaming section includes player protection tools, it really doesn’t come across as being particularly user-centric which is supposed to be the entire point of having such a section. Then you’ve got those mobile website glitches.

Thankfully for players, 21 Prive Casino is saved by its huge game library, which is graced by an extensive range of high-profile. The Pragmatic Play-powered live dealer suite is another major plus-point.

So should you play at 21 Prive Casino? Well…yes. There’s no reason not to. But there are hundreds of more polished and player-centric online casinos out there.

We want your 21 Prive Casino review

To provide our visitors with a more complete picture about 21 Prive, we’d like to hear about your experiences. Have we been fair in our review or have we been harsh? Have we missed something? Please feel free to leave your thoughts!

21 prive casino faqs

What are the Deposit & withdrawal times 

Deposits are instant while withdrawal times take from 0 – 48 hours.

What’s the Customer Service like at 21 Prive Casino?

Oh dear. Not all that great unfortunately. There’s no FAQ section and only two ways to get in touch. The only positive is that their live chat support is available on a 24/7 basis.

Are there Safe Play tools?

Yes, as required by the UKGC, 21 Prive Casin provides safe play tools. These include deposit limits, time-outs and self-exclusion.

What’s Mobile play like at 21 Prive Casino?

Apart from a few visual glitches on the website, the actual gameplay on mobile devices is absolutely fine. 

Is Bingo available?

Bingo does not form part of 21 Prive’s game collection.

Does the site have live dealer games?

Yes, there’s a good live dealer section powered by Pragmatic Play.

Dale Shelabargar

AUTHOR

DALE SHELABARGAR

Dale is a freelance contributing author to WhichBingo with a particular interest in online slots, especially the development side of things. He also writes reviews of online casinos and bingo sites on a regular basis for WhichBingo and many other influential gambling websites. Away from work, he enjoys rugby, playing the piano and digital marketing.

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