Hello Casino Review

Our score How we rate
3.5 3.5 /5
star
3.5
/5
Casino Games Excellent Slots
100% up to £100 + 100 Bonus Spins
*18+. New players only. One offer per player. Min Dep £10. Max bonus bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest or Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Affordability checks apply. Terms apply. Play Responsibly. Gambleaware.org #AD
  • check
    Over 1,000 slots and casino games
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    Accepts Paypal
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    Loyalty scheme
Launched 2014
License Malta, United Kingdom
Live Chat: 24/7
Phone number: N/A
Email: support@hellocasino.com
FAQ Section Yes
Payments methods
MasterCard SOFORT Paysafecard Skrill Neosurf
Game Manufacturers
IGT NetEnt Microgaming Evolution NextGen Gaming Play'n GO Quickspin Quickfire Thunderkick Ezugi Rabcat Scientific Games Endemol +34 WMS Barcrest ELK Studios Big Time Gaming Lightning Box NYX Gaming Group Leander Blueprint Gaming Booming Games Merkur Aristocrat Nolimit City Relax Gaming Push Gaming Pragmatic Play Bally Red Tiger Fantasma High 5 Games Wazdan Betdigital Hacksaw Gaming Other Game Providers Swintt Greentube Oryx Gaming Stakelogic Skywind Slingo Merkur Gaming AGS Games Global Light & Wonder Realistic
100% up to £100 + 100 Bonus Spins
Play

*18+. New players only. One offer per player. Min Dep £10. Max bonus bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest or Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Affordability checks apply. Terms apply. Play Responsibly. Gambleaware.org #AD

Updated September 23, 2024

A Quick Look at Hello Casino

Hello Casino is a White Hat Gaming brand that offers a top-notch selection of slots, table games, and live dealer games.

With a highly reputable operator behind it , 24/7 customer support, and a generous welcome offer for new customers, there’s never been a better time to sign up with Hello Casino UK!

Date Opened: 2014

UK Licence Holder Name: White Hat Gaming Limited

UK Licence Number: 52894

Bonuses & Promotions

The Welcome Offer

  • Welcome offer: 100% up to £100 + 100 spins
  • Minimum Deposit: £10
  • Promo Code: N/A
  • Wagering requirement: 35x

If you register through our sign-up link, you’ll have the option to kickstart your journey with a 100% welcome bonus, as well as 100 free spins.

To claim, make your first deposit of at least £10, then accept the 100% bonus (which is worth a maximum of £100). You will also receive 100 bonus spins to use on either Starburst or Gonzo’s Quest, which are allocated to you at a rate of 20 per day over 5 days.

The 35x wagering requirements are fairly average and acceptable. However, you should be aware that free spin winnings are capped at £50 and are credited to your account as bonus funds.

*18+. New players only. One offer per player. Min Dep £10. Max bonus bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest or Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Affordability checks apply. Terms apply. Play Responsibly. Gambleaware.org #AD

Ongoing Offers and Promotions

Whether you play via the Hello Casino mobile site or the desktop version, you can still take part in the casino’s promotions which are listed on a dedicated page.

Along with a great loyalty scheme, there are weekly deals like Sensational Sundays (grab a bonus to use on your favourite casino game or slot).

Games & Software

Total number of games:1,076
Total number of slots games:1,000
Total number of Jackpots:28
Total number of Mobile games:896

Slots & Casino Games

Site PlatformWhite Hat Gaming
Game Software ProvidersBarcrest, Blueprint, Evolution, NYX, NetEnt, NextGen, Play’n GO, Quickspin,
Thunderkick, Microgaming, Red Tiger, Reflex Gaming, SG Digital
Type of Casino Gamesslots, table games, jackpot slots, live dealer games
Number of Slot games1,000
Type of slot games classic slots, jackpot slots, video slots, Megaways slots

There are well over 800 slot games to choose from, including Big Bass Bonanza, Agent Jane Blonde Max Volume, Immortal Romance, and Diamond Mine.

You can also enjoy live casino games like Crazy Time, Monopoly Live, Mega Ball, Gonzo’s Treasure Hunt, Casino Hold’em, Three Card Poker, Dream Catcher, Craps, Caribbean Stud Poker, and Fan Tan.

In addition, there are many types of popular table games such as Vegas Strip Blackjack and Baccarat First Person, plus Slingo games.

What Jackpots are available at Hello Casino?

Hello Casino is home to over 20 jackpot slot games. There are also Pragmatic Play’s “Must Go” jackpots which can often weigh in at a few thousand pounds.

How to Deposit & Cash Out

The banking system is very user-friendly and it lets you select your preferred payment method along with the amount that you wish to deposit or withdraw.

Depositing

You can make deposits using a wide range of payment options, including debit card, Paypal, Neteller, Skrill, and wire transfer.

Deposit MethodMinimum DepositProcessing TimeFee
Debit Card£10Instant£0
Wire Transfer£10Instant£0
Trustly£10Instant£0
Skrill£10Instant£0
Neteller£10Instant£0
Paypal£10Instant£0
Neosurf£10Instant£0
Apple Pay£10Instant£0

Cashing out

You can request a withdrawal once you have at least £10 cash in your account.

Withdrawal processing can take up to 48 business hours but is often a lot quicker.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Debit Card£102-5 working days£0
Wire Transfer£10up to 72 hours£0
Paypal£10up to 24 hours£0
Neteller£10up to 24 hours£0
Skrill£10up to 24 hours£0
Trustly£10 Instant-up to 4 days£0

How do I upload my ID to Hello Casino?

After automatically verifying your name, age and address via its back-end systems, the casino may ask you to provide further proof of your identity and source of funds due to its legal obligations.

At any time, you can choose to upload the required ID via your account:

  • Proof of Identity – passport, National ID card or photocard driving license
  • Proof of Address – utility bill, council tax statement, utility bill, wage slip, mortgage statement or bank statement

Community and Customer Service

There are no chat rooms, but you can talk to other players in other ways. Plus, the customer service team are always around to help out.

Community

The best place to meet other players is at the live casino.

Customer Service

  • Live Chat
  • Email

You can talk to an agent via live chat 24/7 and there’s also the option to get in touch via email.

Hello Casino on Mobile

Despite not having a Hello Casino app, the brand caters for mobile players by using a mobile-optimised website that boasts hundreds of games, live chat and banking support, and the full range of promotions.

Should I Play at Hello Casino?

Hello Casino has plenty going for it, so you should settle in very nicely.

White Hat Gaming operates some of the best slots sites around, and they also offer you an excellent choice of live dealer games, 24/7 support, and easy payment options.

Check it out today and claim the welcome offer!

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Hello Casino faqs

Why won’t the casino let me play with my bonus funds?

If you have bonus funds available, it’s probably because you can only use them on certain games such as slots and scratch cards.

How come my withdrawal request is still pending?

Withdrawals can take up to two business days to be processed.

What responsible gaming tools can I use?

Hello Casino has a dedicated page regarding playing responsibly, and it also tells you how you can set personal deposit limits and reality checks.

Why aren’t all the desktop games available for mobile?

Some of the games were designed before mobile casinos were invented and are, therefore, not compatible with smaller screens.

How do I speak to someone via live chat?

At the bottom-left of every area of the website, there’s a blue “Chat” button that you need to click to launch the live chat service.

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