Cozino Casino Review

A Quick Look at Cozino Casino

Cozino Casino UK has been relaunched as a Jumpman Gaming site, joining Amigo Slots and Cheeky Casino, amongst others. This has meant a huge increase in the number of slots and other games on offer, as well as the range of producers, and so if you have played here before, it might be worth checking it out again to see the new and improved selection of games.

The Cozino Casino slots are by all the biggest names in the industry, like Microgaming, Playtech, Yggdrasil, Iron Dog and NetEnt, plus there is a good mix of newer, boutique studios, so there is a great choice of slots in every category. You can also enjoy some high quality live dealer games, and play in nine different bingo rooms, so Cozino Casino gives you an all-round gaming experience.

This site earns a WhichBingo 3* Rating – here’s how:

• Offers/Promotions/Wagering: Get a match bonus and bonus spins as a welcome offer and regularly updated promotions, but wagering is high
• Fast Payments/Withdrawals: Use Pay By Mobile and PayPal to make deposits, Visa for faster withdrawal chance – but withdrawals can take a while to process and there are fees.
• Good Game Selection & Navigation: Choose from more than 2000 slot game titles
• Quality of Mobile Play: Excellent quality of mobile play across slots, casino and bingo on mobile browsers
• Customer Service: You can reach customer support only via email

• Date Opened: 2018
• UK License Holder Name: Jumpman Gaming Limited
• UK Licence Number:  319452

Bonuses & Promotions

The Cozino Welcome Offer

• 1st Deposit: 100% Bonus Up To £200 + 50 Free Spins on Big Bass Bonanza
• Minimum Deposit: £10
• Promo Code: n/a
• Wagering requirement: 65x bonus

The Cozino Casino Welcome Bonus is more straightforward and generous than at some other Jumpman Gaming sites. When you make a first deposit of at least £10, you get a 100% match bonus up to the value of £200, plus 50 bonus spins on the Pragmatic Play slot Big Bass Bonanza.

The playthrough requirement is 65x of the bonus amount awarded, with winnings from the bonus spins credited to your bonus account. The maximum conversion amount is equal to your lifetime deposits, or £250 (whichever amount is less).

This is a fairly standard introductory offer (and preferable to others from this brand), and while there is a good mix of match bonus and bonus spins, the wagering requirement is higher than many of the other sites that we feature here.

*18+. New players only, £10 min fund, £200 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply. Please play responsibly. Gambleaware.org #AD

Ongoing Offers and Promotions

Like other sites in the Jumpman Gaming stable, there are plenty of great promotions to take part in once you open an account at Cozino Casino. You can win cash prizes every day, for instance, with the CashDrop promotion, win bonus spins with Trophy Rewards, or take part in regular Happy Hours. There are also special bonuses and promotions aimed at players of Slingo, bingo and live dealer games, so there is something for everyone to take advantage of.

Games & Software

The choice of games at Cozino Casino is one of the best around, and no matter what sort of slots you’re into, you’re going to find what you’re looking for here.

Slot Games

There are so many games to choose from at Cozino Casino, every possible playing taste is catered for. The games are by all the major studios, like NetEnt, Yggdrasil, Big Time Gaming, Microgaming and Playtech, which means you can play the best-known titles, such as Immortal Romance, Fruit Shop, Thunderstruck and more, as well as regular new release slots by smaller producers, including Crazy Tooth Studio, Saucify and Skywind.

Slingo slots (combining both bingo and slots action in one) and Megaways games are another big feature and one of the best recommendations for playing here. The games on offer include both original titles as well as popular, well-known games that have been adapted to include a different mechanic, such as Slingo Starburst, Eye of Horus Megaways and Raging Rhino Megaways.

Casino Games

Unlike some of the other sites that we feature here, there is an excellent selection of casino games to choose from at Cozino Casino. In particular, the live dealer casino is superb, with classic casino games and game shows by studios like Pragmatic Play, Real Dealer Studios and others. You can play multiple different versions of blackjack, roulette, baccarat and more, all streamed in real time HD and dealt by professional dealers from around the world.

What Jackpots are available at Cozino Casino?

There is a mix of progressive networks available at Cozino Casino, so you have a choice of different jackpots to play for. This means you can play Eyecon, Yggdrasil and Rival Gaming progressive jackpot slots like Shaman’s Dream, Crystal Lotus and Temple of Aura, with huge wins potentially up for grabs every day.

Bingo Games

Bingo players at Cozino Casino UK can join games in nine different rooms. You can play 90 ball, 80 ball, 75 ball, 30 ball versions of the game, and tickets are available at a range of prices, so the bingo games here are accessible to all.

Other Games

One of the features that we enjoy most at Cozino Casino UK is that there is a variety of other games (beyond slots) to enjoy. In particular, you can play a range of video poker games, including Jacks or Better, Aces & Eights and Deuces Wild, as well as scratch cards and instant win games, many of which are based on the most popular slot game titles.

How to Deposit & Cash Out

Depositing

UK players have a choice of payment methods to choose from, most of which are free to use when making deposits (except for Pay By Mobile). You can manage your account in GBP, and all deposits are instantly credited to your account and available to play with straight away.

Cashing out

Requests to cash out tend to be processed relatively slowly here, and it can take up to 3 working days before funds are released. In addition, withdrawals using all payment methods come with a £2.50 fee.

How do I upload my ID to Cozino Casino?

Before a withdrawal request can be finalised, you are required to confirm your name, age and address, in accordance with UK Gambling Commission rules. We always advise that you provide the relevant documentation as soon as you open your account, to prevent delays in cashing out.

Go to My Account, click on Account Details and then follow these steps:

1. To confirm your name, click the Provide link and upload an appropriate identity document, such as a copy of your passport or drivers licence.
2. You can confirm your address details by going to My Account and then clicking on Account Details. This will re-direct you to a third party site that connects you with your utility provider(s). You can also submit a jpeg, png or PDF file with your address details using the document uploader.
3. Confirm your payment method by going to My Account, clicking on Account Details, and then Provide link. You should then follow the instructions to verify your payment method(s).

Community and Customer Service 

Although the range and variety of slot games here is outstanding, if there’s one area that we think needs attention, it’s the level of community and customer engagement.

Community

• Facebook
• Instagram

If you’re a bingo player, some of the rooms may have chat hosts. Outside of the site, there is a Facebook page and an Instagram account, but neither of these have been active recently.

Customer Service

• Email
• FAQs

We would like there to be more ways of engaging with customer support at Cozino Casino. At the moment, it is currently limited to email, although on the plus side in our experience you do generally get a reply to questions or problems within 24 hours. There are also some extensive FAQ pages, and you can find answers to most questions here.

Cozino Casino on Mobile

Playing Cozino Casino mobile slots is always a hugely enjoyable experience, thanks to the massive number of mobile optimised games and the ease of navigation (although it would be helpful if you could search by studio as well as by title).

All of the games are designed to be played directly in the browser of your iOS or Android smartphone or tablet, which means there is no Cozino Casino app to download and install.

Should I Play at Cozino Casino?

Any committed UK slots player is going to love the selection of games at Cozino Casino, as it is amongst the largest currently available. There are games in all categories, so you get plenty of choice and variety, and this is backed up by a better than average range of Megaways slots and Slingo games as well. Being able to play bingo, live dealer games and video poker is another recommendation for playing here.

However, what holds this site back is that there are limited ways of connecting with customer services (only email is available), plus the fact that you are charged for making withdrawals — always unpopular with UK slots players.

We want your Cozino Casino review!

We always welcome input from players, so please free to leave a comment below, or alternatively you can write your own Cozino Casino review and submit it to our editorial team.

Author

Mark Angus

Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.