Website
www.hulaspins.com
Live Help
Email: support@hulaspins.com
Help available 9.30 – 6pm Mon to Fri
This site opened in May 2018 and has a ‘softer’ feel about it than many slots sites around right now thanks to its palm trees and coconuts theming. As is usual with sites from Jumpman Gaming on the Jumpman Slots platform, the Mega Reel takes centre stage to provide new players with a possible bonus. It does not guarantee a bonus like many sites.
The good selection of slot games is the main selling point of the site and you will find games from all the top developers.
The wagering and withdrawal rules were tweaked in May 2018. While they became slightly less restrictive, what was given with one hand was taken away with the other thanks to the introduction of a fee for withdrawals of less than £30.
PayPal Quick Registration feature available.
Licence area: UK Gambling Commission and Alderney GCC
Spin the Mega Reel on your first deposit of £10 or more for the chance to win your bonus.*
Make a first deposit of £10 or over and get your first spin of the Mega Reel for the chance to win prizes including Amazon vouchers and up to 500 spins on Starburst, Fluffy Favourites or other selected slot games!
The site will specify the slots on which the bonus spins can be used.
Minimum deposit is £10. Maximum bonus winnings from welcome bonus is £8 per 10 spins and maximum conversions to real money winnings is £250 from bonus funds.
*New players only, 18+. Min dep £10; £8 max win per 10 spins. Win not guaranteed on Mega Reel. Max bonus conversion £250. 65x wagering requirements apply. Full T&Cs apply. Please gamble responsibly.
Slots and casino games
This site concentrates mainly on slot games with only a very small amount of casino games and no live dealer options. Many of the top slot games from the major developers are represented, including Microgaming, NextGen, iSoftBet, Eyecon, Yggdrasil, and NetEnt.
Top titles on offer include Lucky Leprechaun, Starburst, Great Rhino, Fluffy Favourites, Warlords, Vikings Go Berzerk, Past the Post and Planet of the Apes to name just a few.
Playing here you will be sure to find all the latest releases.
Bingo
The bingo rooms that mirror those on the Jumpman 15Network and Wheel of Slots Network were added to Jumpman Slots sites in March 2018.
There’s Lucky Stars at 1p to 5p a ticket, Fair & Square at 1p a ticket, VIP free bingo and a General Free Bingo room. There’s also a Pay Day Jackpot room for £1,000 that pays a £1,000 prize for 50p a ticket.
If you want to withdraw less than £30 there will be a £2.50 transaction fee.
In addition to the 65x wagering, in order to make a first withdrawal at least £10 must have been wagered in real funds.
Winnings from bonus spins is designated as ‘bonus funds’ for the purposes of calculating wagering. Winnings from bonus spending will go to the bonus balance until the wagering requirements have been met in full.
Maximum winnings from any set of 10 spins from the wheel is £8. The maximum amount which can be achieved to be withdrawn as the result of any bonus and the completion of associated wagering is £250 – anything over this will be reclaimed.
Two withdrawals permitted in any 24 hour rolling period and no withdrawals permitted within 48 hours of first deposit being made.
Up to five withdrawals per week can be made.
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since time of writing.
Photo id, proof of address and copy of card will be requested.
Assistance available between 9.30 – 6pm Monday to Friday (but not Bank Holidays).
Access the site via any mobile device on the relevant mobile browser. The games are fully optimised for mobile play.
The site runs well on mobile and load times are minimal. The layout of the mobile version of the site is simple and easy to understand. The menu is located at the top right of the screen and splits up the content into three simple categories – ‘My Account’, ‘All Games’ and ‘Promotions’.
To make a deposit or withdrawal, simply tap on the ‘Banking’ section at the top of the screen or by going to ‘My Account’ in the menu. You can also make changes to your account details from this section as well.
The ‘All Games’ section contains a huge selection of slot games to choose from, such as Fluffy Favourites, Asgardian Stones, Bonanza, Enchanted Prince and Vikings Go Berzerk. All of the slot games are fast to load and have been designed to work in landscape and portrait mode on your device.
The site has a selection of offers presently available on desktop and mobile and you can access them by simply going to the ‘Promotions’ section in the menu.
iOS App Store – There is presently no app available from Apple’s iOS store.
Google Play – There is presently no app available from the Google Play.
Android – Presently the site does not provide an alternative way of download an app to your android phone.
www.hulaspins.com
2018
UK Gambling Commission & Alderney GCC
Reviews for Hula Spins
3 commentsPlayed on this site on 8/8/18 with £20 and won £90 so thought I would withdraw. When I deposited my money they took it out of my bank straight away, however getting the money back is like getting blood out of a stone. It’s still ongoing nearly four weeks later although I have sent numerous emails to verify its me. I sent my passport photo with proof of name and date of birth they then asked why my online account was registered to a different address i explained that we had recently moved house and could they amend the details they then asked for proof of my new address, which once again I sent.
They then told me it had to have a date on so again I sent them a photo of my name and my new address and a date which was dated 19/8/18.
Then I get an email asking again why my online account address is different from the photos I had sent them. I told them I had already explained this in my previous email that we had moved house. I awoke this morning to another email asking for proof of my previous address which I have again sent.
I’m getting really frustrated with this company and will never ever play on their site again and anyone reading this I would advise the same. This website should have a slogan – happy to take your money, but not willing to give it back without a fight!
It’s well and truly beyond a joke.
Sent verification email waited 3 days for response. Went on live chat was always at position 6 in cue, took an hour to go down to one then get disconnected. Have sent numerous emails with no look. Easy to take your money, just not to pay your winnings!
I am going through the same, it has taken nearly four weeks to get my winnings and still not recieved them.