The Sun Vegas Review

Our score How we rate
3.5 3.5 /5
User rating Based on 12 reviews
star 2 /5
Depositing is Quick and Easy

*18+ Begambleaware.org. Please play responsibly.

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    Nearly 600 of the very best slots available
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    Virtual Sports section and more
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    Excellent levels of customer service
Launched 2016
License Alderney Gambling Commission, UK Gambling Commission
Live Chat Daily, 8am – 1am
Support Email [email protected]
Phone number 0800 52 000 25
FAQ section Yes
Payments methods
Maestro payment Mastercard Debit Neteller payment Paypal payment method PaysafeCard Logo payment skrill payment Visa Debit Visa Electron payment
Game Manufacturers
Blueprint Gaming Eyecon Software Microgaming Playtech Pragmatic Play quickspin red-tiger-gaming
Depositing is Quick and Easy
Play

*18+ Begambleaware.org. Please play responsibly.

Updated January 17, 2024

A QUICK LOOK AT THE SUN VEGAS CASINO

The Sun Vegas Casino carries the instantly recognisable branding from the UK’s leading tabloid newspaper. The site boasts more than 500 different slots, including classics, video, progressive and 3D slots. 

A lot is bundled into the site, including jackpots, live casinos, instant wins and traditional casino games. Megaways also pop up quite a bit. In addition, it’s got an excellent range of all the best slots provided by some major software providers, including Blueprint, IGT, Microgaming, Playtech and Red Tiger. 

The Sun Vegas Casino site is easy to play on its main website and mobile browser. New customers can claim a welcome bonus, and it’s a reliable and trustworthy platform licensed and regulated by the UK Gambling Commission.

The Sun Vegas video review

This site earns a WhichBingo 3.5* Rating – here’s how:

  • Offers/Promotions/Wagering: Generous welcome offer and ongoing offers but wagering requirements are high
  • Fast Payments/Withdrawals: Slow withdrawal times of up to two days for PayPal
  • Good Game Selection & Navigation: A strong selection of over 650 games
  • Quality of Mobile Play: Smooth mobile play on any browser
  • Customer Service: Limited customer service options

  • Date opened: July 2016.
  • UK Licence Holder Name: VF2011 Ltd.
  • UK Licence Number: 045110-R-323680-023 (UKGC).

Looking for Sun Bingo? Here’s our review >>>

pros
  • A well-established brand
  • Hundreds of games
  • Selections from top software providers
  • Fully regulated
cons
  • No Fast Withdrawal options
  • Withdrawal Fees
  • Limited customer support

Games & Software

  • Platform: PlaytechOne
  • Total number of games: 600+
  • Number of Game Providers: 14
  • Total number of slots games: 550+
  • Total number of jackpots: 80+

Slots & Casino Games

Game Software providersNetEnt, Microgaming, Red Tiger, Eyecon, IGT, Playtech, Quickspin, Blueprint Gaming, Pragmatic Play,
Big Time Gaming.
Type of Casino Games roulette, blackjack, video poker, casino poker, Red Dog, craps, keno, instant win games.
Number of Slot games550+
Type of slot games Classic slots, video slots, progressive jackpot slots, media-tie-in slots, concept slots, cascade pays slots.

As we have already mentioned in ‘ye olden days’ The Sun Vegas only used to have one provider – Playtech. While this was not that much of a problem it stymied people who – for some off reason – were not fans of Playtech’s slots. The ‘new’ version of The Sun Vegas has expanded its gaming portfolio considerably through adding stellar titles from highly-regard providers such as Microgaming, NetEnt and Eyecon. This means that classic games like Immortal Romance, Starburst and Fluffy Favourites are all available.

If casino games are more your thing then there are plenty of versions of roulette and blackjack for you to try but oddly, no baccarat. The live casino does have baccarat though, as well as roulette, blackjack, sic bo, 3-card brag, hi-lo and others.

What Jackpots are available at The Sun Vegas?

This online casino has a high number of games with progressive jackpots attached to them. The ‘Age of Gods’ series from Playtech has jackpots that typically swell into staggering amounts, as does their ‘Kingdom’s Rise’ series.

How to Deposit and Cash Out

Unusually you can have up to 10 payment cards registered at this site and there is no total maximum withdrawal amount – only on the amount you can withdraw in a single transaction.

Depositing

The main way of depositing at The Sun Vegas is by using a Visa debit card. Beyond that, your options are minimum – just PayPal, Neteller, Paysafecard and Skrill. Just a reminder that on Visa deposits are eligible for a welcome bonus. Depositing is quick and easy.

Deposit MethodMinimum DepositProcessing TimeFee
Visa Debit£10InstantNo fee
Paypal£10InstantNo fee
Skrill£10InstantNo fee
Neteller£10InstantNo fee
Paysafecard£10InstantNo fee

Cashing out

You can withdraw to any available deposit method aside from Paysafecard. You can only make a withdrawal to a payment method that you’ve previously made a deposit to. You many need to supply ID documents in order to confirm your withdrawal (see below).

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa Debit£55-10 days2%
Skrill£51-4 days2%
Neteller£51-4 days2%
Paypal£51-4 days2%

How do I upload my ID to The Sun Vegas?

You will need two items to prove your identity and your residence as a Sun Vegas UK player.

  • ID – passport or your driving licence.
  • Proof of Address – bank statement or utility bill that is less than three months old.

You will need to take scans of these items and then upload them via a form supplied at The Sun Vegas site. This is easy to do. The security team at The Sun Vegas will then review your supplied documents and if okay, allow you access to the site.

You will also need to legitimise your source of funding. This can be done via a wage slip, banks statement or some other acceptable form of proof. Consult The Sun Vegas site for details.

Community and Customer Service

The Sun Vegas has not embraced social media as it does not have accounts on any of the leading social platforms. Perhaps this is because an amusement park called ‘Sun Vegas’ in Las Vegas got in first!

Customer Service

  • Live Chat: Daily, 8am – 1am.
  • Telephone: 0800 52 000 25.
  • Email: [email protected].
  • Call-back: No

Live chat help is available most of the day, but not all of the day. It is available 17 hours a day though. You can also telephone the helpful people at The Sun Vegas during these times too, but call-back is not an option. Email help is available too.

The Sun Vegas on Mobile

As is the case with most casino sites these days, The Sun Vegas casino works just as well on mobile devices as it does on desktop PCs and laptops. All the games here are written in HTML5 meaning they run natively in any web browser no matter the device the browser runs on. The quality of your mobile experience depends upon the quality of your internet connection. Wifi and 5G recommended and 4G a minimum. No need to download a Sun Vegas app.

Should I Play at The Sun Vegas slots site?

Now that The Sun Vegas has moved beyond ‘just Playtech’ this site has truly become an excellent one at which to pursue casino excellence. The number of classic games is outstanding, and new slots rub shoulders with countless well-known titles.

If you enjoy the familiar alongside titles you already know (and probably loved) then you should be paying a visit to The Sun Vegas as swiftly as possible.

We want your Sun Vegas review

Are you nodding sagely at our Sun Vegas review or are your teeth gnashing? Why not share your thoughts or even pen your own review? We’d love to hear from you!

The Sun Vegas FAQ

Does the bonus offer include bonus spins?

Yes, and this is exclusive to us at WhichBingo.

Why can’t I claim a bonus if I make a deposit via Skrill?

Because it is easier to make a deposit from a fake or hacked Skrill account than a bank account/Visa debit card. Restricting the bonus in this way deters people from doing this.

Can I self-exclude here if I feel I am gambling too much?

Yes you may. Contact the casino and tell them you want to self-exclude, and for how long.

What other ‘safe play’ systems does the site offer?

You can set reminders to pop up when you have been playing for 40, 60 and 120 minutes

How do I know the games here are fair?

They are ratified for randomness by independent bodies such as eCOGRA.

Jennifer Mcfadyen

Author

JENNIFER MCFADYEN Jennifer is a writer with over five years of experience in the online casino industry. She has a First Class Honours in Media and Journalism and specialises in writing online casino reviews, slot reviews and gambling news content. Public relations are also other areas of interest for Jennifer and she has worked across these industries before setting up her own content company.

User Reviews

2/5
Based on 12 reviews
(4)
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(8)
Ell
August 16th, 2023, 20:12
User rating:
Pure rubbish. im on benefits I try to make a few pounds for luxuries I can I'll afford. ive played slots with top RTP. In every other app great but sun Vegas pure robbery. Waste of money. all take take take
Ross
June 27th, 2023, 07:41
User rating:
This casino is absolute rubbish. They let you deposit but once you win they lock your account for about 90 days to verify it. Stay clear of Sun Vegas.
Aj
July 19th, 2021, 11:34
User rating:
I made a big withdrawal on the 15th. I contacted them on live chat and I was informed that they made a small error in processing my withdrawal. since then I’ve emailed, phoned them but they don’t tell me why my money is being withheld. no reason for the delay and when are they going to send it to me??? You play at these sites cos you believe that it’s a big company and will be safe and fast!! I was told only that their team from the finance department is looking into this with no transparent explanation as to why? Is there anyone out there that can help me get my legitimate winnings from this company.
Rich
November 24th, 2021, 01:26
Did you get paid?
Kieran
February 19th, 2021, 17:03
User rating:
Worst site ever really really bad payout no bonuses and when you do no matter what you are playing you never ever get over 25/30euros. I got 50 spins on a game at 1.00 a game and only won 24.65 for 50 spins thats after I losted 300 on the game ???? Then I lost over 1000 euros and they turned around not put a 300 limit on my account for the week and would not let me play my remaining 152 euros so I closed my account. The only win I ever got and it was in my account 2 hours later now because I closed my account they keep saying it 5 working days. please dont open am account. just try the game jokers luck there is two jokers in it one gives you cash the other takes your wins 183 times I got the joker that takes it 5 times I got the one that gives it to you now if that's not wrong then I'm a king.
Gavin
January 20th, 2021, 22:31
User rating:
Worst gaming site I've ever visited. £800 deposited playing eye of horus. Bonus came in 6times and never paid over £20. Jokers
mark
October 16th, 2020, 10:48
User rating:
Don't waste your time. They take forever to verify your account and 2 bank statements which were just fine everywhere else were not good enough for them. Finickity company that will make you wait and wait to get anything done.
Shelly
August 20th, 2020, 00:15
User rating:
Bad experience. No money back, loose fast, no option to withdraw small amounts of money, customer service clueless. Won't visit again!!!
Edita
August 7th, 2020, 10:20
User rating:
I like this site i am happy to refer friends and family to register and start playing.
TEACUP42
August 6th, 2020, 15:26
User rating:
Best site round brill hosts great players never dull moment hosts do they up most to help yous always fun in room promo are amazing like one big happy family players always there for one other we laugh we help others out when players need us …. Love this site wouldnt play any where else :) TEACUP42
David
July 24th, 2020, 06:47
User rating:
Just joined sun vegas, nice and easy site to work around, and good selection of games, also withdrawels are nice and quick.