Asset 1

Kitty Bingo Review

300% + 100 Bonus Spins on First Deposit

*New players only. 18+. Min dep. £10, max bonus £150. Spins on selected games @20/5days. Wagering and T&Cs apply. Full T&Cs apply. Please gamble responsibly.
  • Enjoy 12 bingo rooms
  • Also offers slots, roulette and scratch cards
  • Play in the 90-ball room and contribute to the Kitty Cash Jackpot
Payment options
Software options

Live Chat: 24/7

Tel: 0800 279 3221 SMS or call back not available


FAQ section: Yes

A Quick Look at Kitty Bingo

Cat lovers of the world unite. Now you can combine your two favourite things, cats and bingo, at this quirky website that’s user friendly, looks great and has a thriving community. Kitty Bingo UK is built entirely on proprietary software, so all the games are unique and can’t be found anywhere else.  With a varied offering of 90 ball, 75 ball and five-line bingo we’re sure you’ll be feline great after playing here.

Bonuses & Promotions

The Welcome Offer

  • 300% match + 100 bonus spins on first deposit
  • Wagering: 4x bingo, 25x bonus spin winnings

Kitty Bingo is offering players a very generous 300% deposit match up to £150 when they make their first deposit of £10 or more. You have to opt in to get it, so make sure you choose the promotion from the cashier when you’re depositing. You can only use the bonus money for bingo games and you’ll need to wager it 4x. The good news is that bingo counts 150% towards your wagering requirements. The bonus spins are handed out at a rate of 20 per day for five days. Wagering for these is 25x and each batch expires within 24 hours. Overall, a generous welcome bonus that’s tailored to bingo players.

*New players only. 18+. Min dep. £10, max bonus £150. Spins on selected games @20/5days. Wagering and T&Cs apply. Full T&Cs apply. Please gamble responsibly.






Ongoing Specials & VIP Program

As a regular player at Kitty Bingo you can enjoy ongoing prize draws, multiple welcome offers and more. Some of their regular promotions include Bingo Bargains, Five Frenzy, Bonus Booster, No Limits Bingo, Progressive Party and a loyalty program known as the Kitty Club. The Kitty Club takes the form of a points system where you collect loyalty points and receive bonuses and other benefits the more points you accumulate.

Games & Software

With a comparatively modest six rooms to be found, Kitty Bingo isn’t the biggest bingo site out there by a long shot, but what it lacks in quantity of games it makes up for in originality. As it’s built on its own in-house software platform, the games here are all completely unique. You’ll find 75 and 90 ball bingo, as well as Turbo Bingo, Swedish 5 Line Bingo and more. Games start from as little as 1p per ticket and prizes can get very big.

The feeling here is friendly and comfortable and because it’s a little bit smaller than most other bingo sites, there’s less competition which can only be a good thing.

Slots & Casinos

As well as bingo, Kitty Bingo also has its own collection of slots, scratch games and virtual casino games to round out the experience. Not all of these are exclusive or in house; they also have some from top developers like NetEnt and Microgaming so you can enjoy a good mix of original, bespoke Kitty Bingo slots alongside mainstream favourites. As far as casino games go, you’ll find Blackjack, Roulette, Texas Holdem and Let it Ride.

How to Deposit & Cash Out


It couldn’t be easier to deposit money into your account at Kitty Bingo. You can use a wide range of payment methods including popular ewallets like PayPal, Neteller and prepaid cards like Paysafecard. The minimum deposit is £5 for credit and debit cards, £10 for Paysafecard and £20 for e-wallets.

Cashing out

When you’re ready to make a withdrawal, just head over to the cashier and put in your request. You’ll need to withdraw back to the same method you deposited wherever possible. The minimum withdrawal is £10 and there are no withdrawal fees. It does take 72 hours for withdrawal requests to be processed so don’t expect your money in a hurry. Overall you can expect to wait around five days for credit and debit cards and up to a week in some cases. Kitty Bingo is very strict about verifying your payment information so make sure you have your details handy.

While there’s a decent selection of different payment methods to choose from, it would be nice to see faster withdrawals here.

The Community

You’ll find a thriving community at Kitty Bingo with chat rooms attached to the main bingo rooms. These are headed up by friendly, welcoming and entertaining chat hosts who are there to make sure everyone is having a good time. With chat games and contests running every so often, being social can potentially be quite lucrative.

Another way to be part of the Kitty Bingo community is to join them on Facebook or Twitter. With thousands of followers there’s always something going on and their social media pages are a great way to find out about the latest offers, get reminders when big games are about to start and get in touch if you have a question or an issue.

Did you know…?

● Kitty Bingo was the first site to launch on the proprietary Daub software – even now there are only a handful of sites operating on this unique platform.
● This site still has one of the most generous welcome offers of any online bingo site right now.
●You will find daily, weekly and monthly free games worth up to £1,000, plus loads of other promotions that are regularly updated.
● There are lots of unique slot games and all the new releases.
Which Bingo Online
WhichBingo Trivia

Take Kitty Bingo with You

While there’s no Kitty Bingo app available, you can still play from your phone or tablet by heading over to on your device. Here you’ll find the mobile compatible version of the main website, with all the same games and great functionality, and of course, an abundance of cats. When you arrive on the main page, the first thing you’ll see is the bingo schedule, so you can get right down to business. The other games can be found on the top menu button, so you can enjoy scratch games and casino games as well.

Once logged in you’ll have the convenience of being able to chat to other players, make deposits and withdrawals and access all the promotions. Kitty Bingo mobile might have a slightly different layout to the main website, but it doesn’t mean you have to miss out on anything when you’re on the bus, waiting in line or feeling too lazy to get up off the lounge.

Our take on Kitty Bingo

If you’re after something a bit different to the usual bingo offerings, you’ll love Kitty Bingo. You don’t have to be a cat lover to play here, but it definitely helps as you’ll be bombarded with images of cute furry felines at every step of the way. The original games add to the appeal and the friendly community means you’ll feel instantly welcome.

It’s not big and glitzy like some bingo websites and the design is simple but Kitty Bingo offers everything you need for a good time, and it also has a decent range of slots and casino games to enjoy.

Have Your Say!

If you’ve played here, why not leave your own comment in the list of Kitty Bingo reviews below? Sharing your experience will help other players decide if this is the right bingo site for them.

Reviews for Kitty Bingo

2.18 /5
Based on 76 user reviews
Take part in the discussion

Reply to

Question about

By submitting your reply, you agree to our review guidelines, which can be found here.

Submitting your feedback
Thank You!

Thank you for submitting your review. It is now awaiting moderation and will be live shortly.

Back To Site
Reviews (167)
Questions and Answers (0)
No one has asked questions yet
Sunday June 9th, 2019
User Rating:

Worst site I have ever played on. Deposited loads and gained a bonus – won over £185 and they voided over £140 because you can only win a percentage of your bonus. Customer support dire. stay clear of this site. I am surprised they keep any players with their ridiculous terms.

Monday April 22nd, 2019
User Rating:

I deposited a couple of £100s then decided to deposit £1,000. I won 6,200 from the money and withdrew it. Next day the account was locked and it has been locked for 2 and a half week whilst I wait for an update. I have sent in 5 pieces of documents and still not heard a thing. if i do ever receive my winnings i will update the review.

Sunday June 9th, 2019

Good luck with that. I don’t know how they get away with what they do.

Thursday September 6th, 2018
User Rating:

I’ve been on Kitty Bingo for a while now, and I have to say, compared to heart bingo, or sun bingo, or even the monopoly site, kitty bingo is the absolute worst! I understand that wins on slot games are “randomized” but compared to other sites it is ridiculous! Very rarely win any kind of decent amount…usually wins consist of less than what you wagered! Avoid at all costs! I’m sure i’ll get some stock response “we’re sorry to hear of your dissatisfaction blah blah blah” I’m done, so save it!

Saturday December 22nd, 2018

Haha I totally agree really bad site

Tuesday June 12th, 2018
User Rating:

I’ve had such an astonishingly bad experience with Kitty Bingo, I’ve had no choice but to demand account closure. I received a personalised letter in the post offering some free spins, so decided to log in on my desktop at home to play them. The site wouldn’t let me log in, giving me an error message that said something like “unfortunately we do not accept players from your country”.
Hmm. This seemed weird. I am sat in my house in the north of England using my regular local internet provider. How strange? Got in touch with live chat, who asked me if I am using a VPN, which I strenuously denied. I was then told to submit a screenshot of the message to their email address. I replied saying there seems little point as I am quoting to you the exact words of the message, can’t you look into it? No reply. After a while I just said I may as well leave it then. Chat went dead, operator just abruptly disconnected.

I emailed a complaint in, and again the subject of this VPN comes up, even though I started the conversation off saying I am not using any such thing. I sent over a screenshot as requested, and they could not give me any logical advice. They said to clear the cache and cookies, and to change browser. I did all that and obviously nothing changed. They suggested accessing the site using mobile phone data, which I did. They even suggested that I play games on the site via a different internet provider!!?? Well how is that going to work? Naturally they utterly ignored my complaint of live chat operator rudeness.

Well, it all culminated in me just drawing a line under it and requesting account closure. I could take their incompetence no longer.

Their parting shot at me by way of final email response included this beauty: “…we could conclude that using the mobile data you are able to access the game which leaves us to think that either you have a software that is masking your IP or to contact your internet provider and check the source of the IP”.

Not only does that make no sense at all, but it was downright inflammatory. It made my blood boil, insinuating yet again and with no evidence that I was up to no good and using some dodgy software to mask something.

Just steer clear of this site. Customer service is the worst I’ve seen in my life and the bingo on the site is at the very bottom of the barrel. At peak times you’d be lucky to have a dozen players in any one room. Abysmal.

Kitty Bingo
Wednesday June 13th, 2018

Dear Valued Member,
Thank you for your feedback, it is truly sad to hear your gaming experience on our site has not been up to your satisfaction.
We will therefore kindly request you to contact our friendly support team the soonest possible to discuss further in regards to your concerns.
Alternatively, should you have any further feedbacks, please feel free to send an email to .
Looking forward to hearing from you.

Sunday April 15th, 2018
User Rating:

Worst site I have ever played on. The bonuses are a complete waste of time. I opted for the slot bonus, deposited £20 and got a £15 bonus, the bonus can only be played in certain rooms so I played in one that allowed me to use my total money of £35.
I won over £100, but all the winning were paid in bonus money which would not be converted to cash until I had spent almost £900. So to put it bluntly you play with cash and get paid in useless bonus money. I have closed my account, I’m never using that site again.

Kitty Bingo
Monday April 16th, 2018

Dear Valued Member,
Thank you for your honest feedback, it is truly sad to hear your gaming experience on our site has not been up to your satisfaction.
However, we would be grateful for a second chance to make a better first impression on you – We will therefore kindly request you to contact our friendly support team the soonest possible to discuss further in regards to your concerns.
Alternatively, should you have any further feedbacks, please feel free to send an email to .
Looking forward to hearing from you.
Kind Regards,
Kitty Bingo Support

Saturday March 24th, 2018
User Rating:

My daughter and myself joined and have both lost a lot of money. site goes down and has lots of problems, and is rubbish do not join its not worth it.

Friday May 10th, 2019

Great, I’ve won 600 and I’ve waited a couple of days and it’s not paid out, so I thought rather than pay more money I have changed the withdrawal amount. But I couldn’t help it but notice that at first there were some wins, but now while waiting on my winnings getting paid out, the winning just stopped completely, no spins or bonus rounds as that’s the games I play. Nothing does what it says it does anymore, I’m still hoping to be proven wrong and I will come back and updated this either way.

Kitty Bingo
Monday March 26th, 2018

Dear Member,
Thank you very much for taking the time to provide us with the below feedback.
Even though we can totally understand your concern; we trust you will agree with us that luck in itself is fortunately and unfortunately beyond anyone’s control.
On the other hand, we would also like to reassure you that all our games have been extensively tested and audited to conform to international standards.
We are really sorry to hear that your experience and that of your daughter, was not a great one but we would request you consider allowing us a second chance to make a better impression on you both.
Please do not hesitate to contact our friendly live help team anytime who will be more than happy to assist you further. The link to the Support Portal is as follows:
Alternatively, should you have any further feedbacks, please do not hesitate to send them to
Until that time, we hope that you spend a wonderful evening ahead.

Kind regards,
Kitty Bingo Team.

Saturday January 27th, 2018
User Rating:

Joined Kitty bingo about a month ago and have deposited hundreds of pounds. The bingo is not that great, seems same players mostly win. Had a few wins in bingo but few and far between. Also bonus is pointless as you don’t get anything for it, no cash prize, and you can’t convert bonus to cash.
Had 3 wins in splish splash room, which i witnessed, even though recorded me as winning on my ticket, it kept on going and paid out another player instead, did this 3 times, told cm who said take a screen shot of it winning which i did on the 3rd game , then had to email kitty support with the screenshot, took them ages to deal with it in end fobbed me off with a £2 in bonus money for my troubles, and said they had been a game display issue on there part, which has now been sorted. Even though i witnessed my tickets winning on 3 occasions this was the rubbish they came out with even though i had visual proof.
Slots arn’t that great. Most will take your money and give you nothing, had a few wins mostly on the regular well known games, but even those where few and far between, is better bingo sites to join would suggest you try elsewhere ladies and gentlemen

Kitty Bingo
Monday January 29th, 2018

Dear Member,
Thank you for taking the time to write us your thoughts.
We are really sorry to learn that your experience with Kitty Bingo is not one you are happy about, though be assured that we would be happy to change that for you.
When it comes to Bonus usage, we have intentionally kept it optional for we are well aware that while many of our players enjoy the extra bit of fun provided by the bonuses, we do also have a bunch who prefer their winnings to be free from any limitations and terms.
It sounds to us that you’re not much of a bingo enjoyer. So, we propose that you give a try to our Slots; we have many of these for all tastes; food, pets, superheroes, etc. Plus, we have been showcasing games from the best game providers for many years now! Do check these out!

Last, we regret to note that the outcome of the bingo game investigation was not to the level of your satisfaction. Though, do note that when situations arise whereby games go wrong, the amount of money staked is refunded to the player and winnings are voided. Please refer to clause 10.9 for the same.
10.9 In the event of any form of Game malfunction or error, all wagers and winnings will be null and void with the wagers will be returned to the relevant Player Account in the same form as the funds used to make the wager – this means that real money wagers will be refunded with real funds, and wagers funded by bonus funds will be refunded with bonus funds.
For anything you might want to discuss further, do let us know on Support.

Friday April 28th, 2017
User Rating:

Beware new wagering requirements! … I find the new bonus system disgraceful. Where once if you had been lucky enough to win with bonus money, you could maybe withdraw a little.
Now however, once you reach wagering requirements they take everything! £177 winnings that I had built up from £5 free were taken from my account once I met wagering requirements. Obviously I can’t prove anything, but it appeared to be that I would win big on this bonus… loads of free spins given, as well as big payouts.
After the bonus… Nothing.
I’m not a sore loser and yes I understand wagering requirements. However this seems like a rather cruel and disgusting practice, rather than rewarding player loyalty. It’s basically saying that anything they are prepared to give you, comes with a rather unpleasant string attached.

Sunday September 17th, 2017

I had a £10 slots bonus when I deposited I won a fair bit they then took the whole lot and put £10 back in my account only to be told when I queried it that they cap your winnings on bonuses it shouldn’t be allowed no other site caps your winnings they took over £500 off me won’t be laying on there again it’s disgusting

Kitty Bingo
Monday September 18th, 2017

Dear Member,
Thank you for expressing your thoughts about Kitty Bingo.
While we do have a page dedicated to stipulating all terms associated with bonuses and bonus usage, we would like to inform you that all bonuses made available to players, in the form of deposit bonuses, free bonuses or bonus spins, come with specific terms attached; a playthrough, a maximum convertible amount, an expiry date to name a few.
Depending on the offer in question, most of the time once the playthrough is cleared, winnings are converted to real withdrawable cash up to a preset maximum amount, after excess winnings and the initial bonus amount is zeroed.
In case the expiry date comes, and the bonus is not completely wagered, the bonus is voided and so are winnings annexed.
You may visit our General Promotional Terms and Conditions page:

Kitty Bingo
Monday May 1st, 2017

Dear Member,
Thank you for expressing your thoughts about Kitty Bingo.
Being a site regulated by the UK Government, we have made sure that all terms whatsoever about the site in general and about bonus funds are clearly stipulated on the site itself, and available to everyone with little effort.
And when it comes to bonus usage, be assured that there is no hidden agenda at all. There is always prevailing terms and a couple of these are a maximum convertible amount, a playthrough, an expiry date.
The playthrough once complete, winnings are converted to a preset amount of real cash, as stipulated by the offer in question after excess winnings and the initial bonus amount are zeroed.
For further clarifications, you may visit our General Promotional Terms and Conditions page or contact us on Support.,

Monday February 27th, 2017
User Rating:

I don’t know what people are moaning about. I love Kitty Bingo especially all the slots games and never had any probs getting money out. Top marks from me.

Sunday April 15th, 2018

I can’t imagine why anyone would give this awful site a good review.

Kitty Bingo
Monday April 16th, 2018

Dear Member,
Thank you for taking the time to write us your review.
We understand from your words that you do not appreciate your experience with Kitty Bingo.
So that we can know more about your discontent, we would like to hear more from you. What is it that was not to the level of your liking?
Do drop us a line and we will be more than happy to assist you.

Friday April 28th, 2017

Yeah, you probably work for them or were paid to say that. They take your money very happily without a problem, but as soon as you win they decide it is time to do ‘due diligence’ (despite the uneducated staff not even knowing what that means) and request that you compromise your security by sending copies of your passport etc. to them. If you refuse to do that they keep your winnings – which is blatant theft. If you think I’m angry too right.

Kitty Bingo
Monday May 1st, 2017

Dear Member,
Thank you for writing us your feedback.
While we assure you it’s nothing even close to us want to have copies of you documents, the KYC – Know Your Customer legislation requires us to do carry these document verifications, which is a hundred percent in the favor of our players.
You may refer to clause 12.5 of our Terms & Conditions:
12.1 We reserve the right to:
12.5 withhold any winnings until the identity of the winning person is verified in accordance with our obligations under applicable laws and regulations or if we suspect fraud or any fraudulent or other unlawful activity or if any payments made by you are disputed by us or any third party. For this purpose, we further reserve the right to require that you provide us with certain notarized ID documentation or any equivalent certified ID documentation;
Also, be reassured that we are a fully trained and equipped team; our staff is qualified in all required fields associated to the business and our system makes use of the most secured technology to protect confidential data when transferred.
Should you wish to express your thoughts, do drop us a line on Support.

Kitty Bingo
Tuesday February 28th, 2017

Dear Member,
Thank you for your precious words. Reading from you brings us as much joy as having you in our midst.
We’re again, happy to see that Kitty Bingo has been to the level of your liking. True, we do strive towards perfecting ourselves, be in in terms of what we offer on the site, our services or human resource.
We would appreciate to know more about what makes Kitty Bingo pleasant for you in particular; the games, our promotions, our Support Team?
We are excited to have your kiths and kins with us.

Saturday February 4th, 2017
User Rating:

not enough rooms and winnings that are very low. Also took a birthday bonus off me because i hadnt used it within 72 hours, also took the 8 pound house winnings i won with the bonus so took 18 off me, discusting, wont be going near it again.

Wednesday February 8th, 2017

Hello WildJack77,

Thank you for your feedback.

First and foremost we are really sorry to hear about your discontent regarding the site.

Here at Kitty Bingo, we strive and constantly improve, to provide our members with the latest gaming experience, therefore we have a selection of rooms which has been designed based on popular demands. Therefore, you will note that most of our normal rooms are opened by 18:00 with the only exception of the After Dark which opens at 22:00.

We also have certain rooms that requires specific requirements for you to be able to access the room. For Example, in the Kitty Club we have the ‘Free £50 a day’, which opens every day at a specified time only.

As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Kitty Cat and Splish Splash to enjoy the Bingo games.

For your Birthday Bonus, the bonus is unfortunately attached to Terms and Conditions. Please do contact our Friendly Customer Service Team who will be more than pleased to offer you an alternative for your birthday present.

Friday January 27th, 2017
User Rating:

Worst site I have ever used. As soon as the stake is upped, the wins disappear. Spent a lot of money through this site and had no return. Avoid at all costs! This is a very greedy site in comparison to others I’ve played. You’re better off with literally any other site.

Monday January 30th, 2017

Dear Member,

We are really sorry to hear about your discontent about the site. May we take this opportunity to re-assure you that as Public Listed Company we are bound to provide a Fair Gaming environment as we are licensed and regulated by the UK Gambling Commission which means that all of our games are intensively tested and audited to ensure fairness for all our members on the site.

Should we not have offered a fair gaming environment, we would not have been able to continue as a business.

We are sure that you are aware that the outcome of the games is purely based on luck, nevertheless we are sure that lady luck is keeping an eye on you and hope that you win the next time you play with us on the site.

We will be keeping our fingers cross for you and please do not hesitate to contact our friendly Support Team if you require any assistance or should you have any questions.

Saturday January 21st, 2017
User Rating:

All the terrible reviews speak for themselves. I’ve also done the deposit bonus and their is a one in a million chance you can wager to cash out. It’s never going to happen winning £1 a house or £5 at a push. I agree about the low prize pots and yes kitty will reply stating it’s random blah blah and it depends on how many players in the room, exactly the point, go on other sites like Mecca and the prize pots are huge. Take a look for yourselves.
You’ll never get a win with Kitty unless maybe you put in hundreds of pounds over many months and finally you may win a small prize pot, totally not worth it to be honest. don’t waste your money. Their arnt enough people playing and why? because it’s a greedy bingo site.

Wednesday January 25th, 2017

Hello Lynds2016, thank you for your feedback.

First and foremost, we are really sorry to hear about your disappointment regarding the site.
The basis of our success as a Company rests on the development of a satisfied and loyal client base, so we endeavour to provide an up to the standard level of Customer Service and Gaming Experience.

As a Public Listed Company we are bound to provide a Fair Gaming environment as we are licensed and regulated by the UK Gambling Commission which implies that all of our games are intensively tested and audited to ensure fairness for all our members on the site.

Should we not have offered a fair gaming environment, we would not have been able to continue as a business. We would have loved all of our Customers to enjoy a positive gaming experience, however the outcome of the games are purely based on luck which is something beyond our control. Nevertheless, here at Kitty Bingo we strive to constantly improve, to provide our members with the latest gaming experience and popular games that can be found online.

Lastly, we will recommend that you play bingo during our peak times which start from 20:00 till 01:00 am.

Should you require any assistance, please do not hesitate to contact our Friendly Customer Service Team who is available 24/7.

Friday May 13th, 2016
User Rating:

Never again. Went back because offered depo match, lmao and still nothing, never won on bingo unless your one of the favourite 5?
slots had n win off out of £20.
so no kitty gave you too many chances. risk it if you like, but 0/10 from me.

Monday May 16th, 2016

Hi Mich, we are really sorry to hear about your discontent about the site. May we take this opportunity to re-assure you that Kitty Bingo is licensed and regulated, all of our games are fully tested before it is played by anyone. We can assure you that there’s no such thing as favouritism in any of our gameplays as the outcome of the games are purely at random.
We are sure that you are aware bingo is a game of luck. We would have loved to see all the outcome of your games to be in your favour, however, luck is something which is beyond control and the outcome cannot be predicted.
Nevertheless we are sure that lady luck is keeping an eye on you and hope that you win the next time you decide to give the site another try.
If there’s anything else, please get in touch with our support team.

Saturday November 14th, 2015
User Rating:

Love to play new slots so joined Kitty BIngo as they have lots of play&go slots which not on my sites. Declined bonus offers as prefer play with my own money so cant tell if its hard to make wagering.
Slots payouts joke really : 50 spins on auto 90p a spin total win 17p. Bingo worse: pots small : no one in chat.
On promo page they advertise 7 days of free bingo for newbies every day from 8 pm till midnight. Its not true so is false advertising. To set depo limit you need go to help and its not instant its starts next day. Wonder what more not true on this site. Closed account after one day. Avoid – it feels not right .

Tuesday November 17th, 2015

Hi xxtuti60, Thank you for your comment.

We are sorry to hear about your discontent regarding the site. All games available at Kitty Bingo are equipped with a random generator to provide fair-play to all our members. It is solely the random generator that determines the outcome of the games. The bingo pots will vary depending on the number of players in the game. You will notice that the rooms tends to be busier after the usual house chores have been taken care of.

Regarding the 7 days free bingo, this begins at 8am and is played in the Newbie room under Bingo tab in the lobby. Whereas a deposit limit is self-imposed by the player, through the cashier. The terms of use of these facilities is clearly outlined in our Terms and Conditions agreement.

Please feel free to contact our friendly support team for more information or any queries you may have.

Sunday August 2nd, 2015
User Rating:

Maddo04 Been a member for a number of years this site is probably the worst in the world more people win in Canada or Australia than in UK. you get yourself up to emerald status and then they demote you as they say your not depositing enough, so then your back to square 1. jackpots are low and slit wins are rare – avoid as I’m leaving the site.

Tuesday August 4th, 2015

Hi Maddo, Thank you for your comment.

We are sorry to hear about your dissatisfaction regarding the site. It is not in our hands to determine who will win and who will not as Kitty Bingo is equipped with a random generator. All games are fully tested by our licensors before being put on our site to ensure a fair game-play in a secured environment.

With regards to your player class review, rest assured that the main drive behind it is to make sure that all members are offered promotions that are most significant to their personal playing style. You would surely agree that there would simply be no point in being presented with a bingo promotion when you are a slots player and vice versa.This step is to allow you as a player to take advantage of bonuses catered towards you. We at Kitty Bingo believe that once one is offered with a variety of bonuses you can actually make use of, changes in VIP level will be of no issue.

With regards to the jackpots, you will be happy to learn that with the recent introduction of the Progressive Jackpots you have a total of 8 jackpot games in the various bingo rooms. If you require further information, kindly check the promotion page or feel free to contact our friendly support team anytime.

Wednesday September 28th, 2016

I notice you answer everything with it is a random generator .if this is true then how do the same people win all the time. This doesn’t just happen on your site it happens on all the sites

Saturday January 27th, 2018

Got to agree with you oscar, prizes are poor and same winners most of the time , also loads of other problems with this bingo site, kittybingo. all you get is sorry blah blah blah. best stay clear if i was you.

Wednesday July 8th, 2015
User Rating:

I totally agree with brady, all you are doing is topping the bonus up if your lucky enough to have a win. Prize money absolute dismal. The comments here speak for themselves. I wont be in a hurry to return….no one talks in chat either, its like talking to a brick wall. CM on another planet. Im glad I only deposited 10 pounds – imagine if id of deposit 30 or 40 as sometimes I do – I would be waiting for ever and ever for all eternity to clear bonus.

Monday July 13th, 2015

Hi DickTurpin,

Thank you for your comment.

First and foremost we are really sorry to hear about your discontent regarding the site. Here at Kitty Bingo, our main aim is to provide a unique and the best online gaming experience which can be found on the web.

As such Kitty Bingo is unique in a way as it is the only Bingo site (alongside sister site) which offers the opportunity to their members to convert their Deposit Bonuses into real money which can either be withdrawn or which can be used to play on the slots games(up to you).

The Deposit Bonuses is however attached to a wagering requirement which requires to be completed on bingo games for the Deposit bonus to be converted to real money and this is clearly mentioned on the Terms and Conditions of the website. The calculation for the wagering requirement is as follows:
(Deposit+Bonus) x 4 on Bingo games only.

Furthermore, for every bet you place on bingo games the wagering percentage will be of 150% meaning if you bet 1.00 on bingo, the actual wagering requirement towards your bonus will be of 1.50. This way you can reach your wagering requirement faster without needing to wager the full amount.

In regards to the pots size in the rooms, this will depend on the number of players who participated in the game and who purchased tickets. If only a few players will buy tickets, then the pot will be of a small size and vice versa. Therefore, what we can advise you is to login your account during the evening where there will be more active players who will be buying tickets and contributing more to the pots.

We are also sorry to hear that you had a bad experience in our chat rooms, we will kindly request you to provide the support team with the name of the CM so that we can investigate further.

In the meantime, should you require any assistance, please do not hesitate to contact us. We are here 24/7, we will be more than pleased to assist you and sincerely hope that this will not act as a deterrent in your willingness to play on your favourite games on the site.

Saturday July 4th, 2015
User Rating:

Well, all i can say is that i was very disappointed with Kitty Bingo. The 20 free spins i won around 2 quid. Played my 10 that i had deposited and played around 15 games of bingo until i eventually won a line, around 1.20, which it just topped up the bonus amount. So you are basically playing the bonus on top of the bonus ,so really your only playing the 10 that you deposited in respect of playing “REAL” money. So unless you are really bored and have nothing better to do other than fantasize that its real money play the bonus just to top the bonus up. Worst bingo site ive ever joined and wasted my money on.

Tuesday July 7th, 2015

Hi brady6084, we are sorry to learn that your experience was not up to your expectations. The bonus is a plus that Kitty Bingo gives you so that you may carry on your play when your real money is eventually over to try your luck on the games.

Of course, the bonus is not compulsory. Each bonus carries a wagering requirement of 4x that count 150% on bets placed on bingo, which is very competitive compared to other sites. With a bonus attached, all the winnings will go into your bonus balance and once the wagering requirement is completed it will automatically be credited to your real balance.

We hope that you will give Kitty Bingo another chance! Until then, we wish you good luck.

Tuesday June 9th, 2015
User Rating:

I received a 5.00 bonus for my birthday to use within 72 hours which I did but won a few times and played more games I thought any winnings would stay as bonus to use but the last night I won 10.00 and had a few pounds in my balance not knowing they were going to adjust my balance to nil the following day I didn’t use it the night I won it. Because I had not wagered it within the 72 hours I lost monies won, I wouldn’t say that was right and would not encourage anyone to join.

Thursday June 11th, 2015

Hello Ann, we are sorry to hear that your experience at Kitty Bingo was not to your satisfaction. With regards to the birthday bonus, kindly get in touch with our friendly support team who will do the necessary for you. Regards, Kitty Bingo

Friday June 26th, 2015

I did get in touch with your friendly support team who said there was nothing they could do about it. They did offer a small number of free spins if I deposited monies which hardly seemed compensation for what I had lost around 13.00.

Thursday July 2nd, 2015

Hello alicante1, thank you for your comment. The birthday bonus is indeed valid for 72 hours as advertised on the site. This is why we send all players an email to remind them of same as soon as the bonus is added.

Kitty Bingo offers some awesome deposit bonuses which you may check on the promotion page. For any queries that you may have, please get in touch with our support team who will gladly assist you.

Monday May 18th, 2015
User Rating:

Mixed feelings for me. Joined Kitty Bingo and opted out of all deposit bonuses to avoid wagering requirements. Play mainly slots so not really worried about the bingo bonus ect. Deposited a fair few times and managed to get to ruby loyalty.
Managed a win and withdrawal of 400.00 , then received an email to say i had been demoted back to silver. Spoke to live help to be told depending how much i deposit over next few months it maybe reinstated back to ruby. Strange that.
Will spend my money elsewhere now Kitty – was going to say it was a good site.

Wednesday May 27th, 2015

Hello uninvitedguest, thank you for your comment. We can understand the reason why you feel disappointed with Kitty Bingo, however, we would like to re-assure you that other sites do employ this shift of player class as well, however for them it’s solely based on deposits made on the site. As compared here at Kitty Bingo we consider our shift in player class as promotional categories instead of a representation of value to the site.

We dearly value each and every member of the Kitty Bingo Family and we would not dare deem a player less or more valuable than another simply because one can deposit more or less. We are not like our competitors; rewarding players based solely on how much they can deposit. We believe and strive to cater for all bingo and slot players regardless of how much they are spending.

Each class have their own promotional ‘pool’ because we find no sense in annoying players with bonuses they’ve never claimed before – whereby instead as per their player class, we give them something they’ll actually find advantageous to their gaming style. Since a player changes their style of play regularly, so do their player class to maximise the potential of winning by providing you with bonuses you can actually claim and find useful.

It is always sad to see a valued member such as yourself leaving us therefore we have referred your account to the concerned team and if you are still interested we would be happy to give you an upgrade. Kindly get in touch with the support team for further information. We sincerely hope that you will re-consider giving Kitty Bingo another chance!

Friday June 5th, 2015

ok so wheres the advantage to me? i used to get 2 free spins on slots, now only receiving 1. Also weekly cashback % is lower. Seems kitty prefers players that except the bonuses on every deposit leaving the players to wager over and over again to turn it into real cash (if they are lucky enough).

Tuesday June 9th, 2015

Hello uninvitedguest, thank you for your comment. Our loyalty team review players accounts every month based on gaming activity over the past months. However, when accessing your account you may see that you have gone up the ladder this month thus your spins weekly cashback and daily free cards have increased. In regards to the wagering requirement, allow us to assure you that our wagering requirements are some of the lowest in the industry. Each bonus only carries a 4x wager requirement of the total amount and on top of that bets placed on bingo will count 150% towards meeting the requirements. Of course the bonus is not compulsory. Kitty Bingo gives its valued members a bonus which they may use in the event that the funds deposited are over thus they still have something to play with and also win back the deposit and some. Regards, The Team

Sunday May 10th, 2015
User Rating:

I was about to join kitty bingo and lucky pants bingo!!.. so glad i read these reviews first!! definitely put off!! bad reputations stick !! im always joining sites and people prefer low wagering requirements, loyalty rewards, good fast software that works, great customer service and quick withdrawals. read your reviews kitty!!

Friday July 17th, 2015

I too was going to join, but after these comments im really put off and wont bother. Cant believe what another player said about the winnings, only 1 pounds something for a line. Shame, looks a good site ,but as you said mud sticks!! be lucky x

Thursday May 14th, 2015

Thank you for your comment, iamspike 22, we are very sorry to learn that you were put off by some of our reviews. First of all let us you assure that we do take on board all feedback that Kitty Bingo players give us and are always open to hearing suggestions of how we can improve our site to give the best possible experience.

The below reviews as you will agree, include both positive and negative comments about Kitty Bingo and at the time of writing we are ranked at 4.7 out of 5 on Which Bingo which we hope will help you to trust that the majority of Kitty Bingo players are very happy.

With regards to the points of concern that you mentioned, allow us to assure you that our wagering requirements are some of the lowest in the industry, our customer service team is widely regarded as one of the best, we offer daily rewards to players, and our software is always being updated to provide the smoothest play.

But don’t just take our word for it! We would really like it if you would come and try it for yourself and keep us posted about your experience! We hope to see you soon.

Sunday June 9th, 2019

I think you need to get your head out of the clouds kitty bingo ranked 4.7 out of 5 pfft. And some of the best bonuses? Worst bonus terms I have ever had on any site and you take most of the winnings back once wagering requirements have been met.

Monday March 16th, 2015
User Rating:

Deposited 20.00 and got a 60.00 welcome bonus, but can’t get onto the bingo to spend it! Was promised 100 free spins on the slots only got 20 and slots kept freezing. Tried to log onto bingo and can’t access. I am not impressed with Kitty Bingo so far. Very inferior site in comparison with others that I play on. Remove the K and put a Sh in front ! can’t even get help !

Friday March 20th, 2015

We are sorry to hear that you have been having issues trying to play bingo. We would be glad to assist you to sort this out so that you can enjoy your bonus and free spins. We would like to reassure you that the 100 free spins are credited on a daily basis in batches of 20 free spins. We would be glad to give you an extra 20 free spins while we sort out the issue. Please contact our 24/7 support team and provide them with details of the device you are using so that they can do the needful. Regards, The Team.

Saturday March 7th, 2015
User Rating:

I understand it’s gambling. I was spending 3.00 a spin on slots and maximum I won was 30p – % payout really low
Tried a few differnt times on different days,still no luck.
I then tried bingo. I maxed with 4 players a few times and never got close to winning.
I play on Sun and Tombola with 100s playing and payout a lot better.

Wednesday March 11th, 2015

Hello wooohooo, thank you for taking the time to review We are sorry to hear you haven’t had a winning experience while playing with us yet. We’d like to reassure you all our games work with a thoroughly tested random number generator that determines the outcome of the games approved by our regulators; The Alderney Gambling Control Commission. Furthermore all the games offered on Kitty Bingo have been approved by the UK Gambling Commission again to ensure that we are fair to all players.

We do appreciate how frustrating it can be if Lady Luck isn’t on your side though. This is why every Friday we offer a Cashback on any losses players had during the week.

Please feel free to contact our 24/7 support team if you have any further questions and we hope to see you in the rooms again soon.

Regards, The Team

Monday March 2nd, 2015
User Rating:

Absolute waste of money!! I am really annoyed for depositing my cash on this site. It has done nothing but crash both on my iPhone and iPad and I have played a few games now that didn’t end due to the site just closing on me. Sheer frustration. I deposited £10 to get £30 free, my account has about £20 still to play with but to be honest I’m not going back on it there’s just no point. Not enough games to play and when I choose a game it just crashes.

Friday March 6th, 2015

Hello rosie137, we are sorry to hear about the hitch you have been having on our site. We have a variety of games on the desktop as well as the mobile version of KittyBingo. And we are sure we could help you find the ones that you like. However in regards to the issue you are facing, this is restricted to your account specifically and devices, we will need to troubleshoot them first. Kindly contact our support team on: and one of our customer support executive would be glad to assist you further. Regards, The Team

Saturday February 21st, 2015
User Rating:

All i can say about Kitty Bingo is – dont waste your money. I dont think i have ever been on a site that have the same winners all the time, try and win at bingo is impossible. I did win a bit on slots and yes they do give a bonus, but it is a waste, because if you did win on bingo it goes straight to bonus again. The chat hosts are great and very friendly and that is the only good thing about this site.

Wednesday February 25th, 2015

Hello Honestmaid, thank you for your valuable feedback about our chat host team.

We would like to reassure you that all the games offered on Kitty Bingo have been approved by the UK Gambling Commission. Furthermore we are also licensed and regulated by the Alderney Gambling Control Commission, who regularly carry extensive testing to check if our games are fair to all players. To this end we use a random number generator that determines the outcome of the games. Each ticket has an equal chance of winning in the game, players can increase their chances of winning by buying multiple tickets up to the maximum in that room.

Wins generated with real funds bet are credited as Real funds. Being a bingo website, we offers bingo bonuses primarily. These come with a small wagering requirement which needs to be completed on bingo; following which the winnings generated are converted into real money which can be cashed out.

We would be glad to discuss this in further details should you wish to contact our support team.

Saturday March 21st, 2015

Dont believe it – same winners all the time on bingo. your site needs to be looked at.

Friday February 13th, 2015
User Rating:

I have been a member of Kitty Bingo since December. I have won small amounts on the bingo, but used it to buy more tickets as I can never fulfill the wager requirements. I have won a few hundred pounds on the slots and can honestly say i have had no problem withdrawing any money out.
I find if you play with bonus money it goes into bonus and if you play with real it goes into real. You have to play and deposit a lot for it to turn to real money. This not only happens on this site it is on every site. I have been a member on 4 sites so far and this is the best for chat and games.
I have only once had a dispute and when it was not sorted to my satisfaction (even though I was at fault) I drew out all my money and received an email where we came to an agreement, they were not obligated to do this, but they did so it goes to show there is good communication there too.
People tend to think they can get bonus money and win real money straight away this is just not the case with any site. Would I recommend Kitty Bingo? Yes I would!

Tuesday February 17th, 2015

Hello lakelady231, thank you for your comment. First we are glad that you appreciate the chat and games and if you have any suggestions on how we can improve more, please feel free to share your ideas. We are pleased that you were able to win on the slots and wish you many more such wins. Hopefully, you shall be able to win on the bingo as well. The jackpots have been enhanced; both on bingo and slots games. Thank you as well for your understanding when it comes to bonuses and their requirements and your warm recommendation of Kitty Bingo. We wish you the very best of luck on our games.
Regards, The Team

Wednesday January 21st, 2015
User Rating:

This and lucky pants bingo are the best I have played at so far. I have had quite a few good wins, the Chs and other players are all lovely, chat games are lots of fun. Thanks Kitty Bingo 10/10 from me and I site I really enjoy playing at.

Tuesday January 27th, 2015

Hello xandra99, Thank you for the nice feedback. We are glad to hear that you are having fun at Kitty Bingo as well as its sister site. Customer satisfaction is on top of our list and we always do our best to ensure that our members have a satisfactory gaming experience on our side. Thanks again and best of luck to you and everyone!

Sunday January 11th, 2015
User Rating:

Kitty Bingo is the sister site to the amazing Lucky Pants bingo. Both sites are very good. The chat hosts are alweys happy to help people and they make u feel very special and every roomie is a valued person. The prizes are very good and the value for money is good too.
The mates u can make too are very good. If u have any problems they do there very best to solve it, which is good to know and all roomies get a seyon how they want the 2 sites to run wich i think is awesome. I never seen that on any other bingo sites. I love the atmosphere of the rooms.
I sey to anyone who reads my reveiw is give kitty bingo and lucky pants bingo a try – u wont be disappointed – it is a joy to play on. New roomies are always welcome and there no swearing and no bullying. Kitty and Lucky should win best sites for 2015 and every year after as they deserve the accolade as they treat there pleyers really good and they value our custom.
We are people, not a buisness and i give both sites 5 star ratings. I will alweys love these sites as they very good. ty everyone from kathryn aka booboobluebells

Wednesday January 14th, 2015

Hello harperddelight, Thank you for your nice comment. We are pleased that you are having a nice time on our site and that our CMs did well in keeping you entertained. Indeed, customer satisfaction is on top of our list and we always do our best to ensure that players have a satisfactory gaming experience on our side. Thanks again for the lovely review and we wish you all the very best and are available round to clock to help with any queries. Regards, The Team

Monday December 15th, 2014
User Rating:

I have spent quite a lot at Kitty Bingo trying to win and got nothing at all apart from stupid bonus that you have to play on bingo and win more bonus! “Whats the point Kitty” ?
I would recommend you stay clear save your money!
Also the site is so slow – 10 sec’s between spins tonight, that’s when i could get on the site, so closing my account and warning others not to join. Worst site i have played. Kitty and yes cleaned all cookies etc., its your site! Don’t recommend.

Thursday December 18th, 2014

Hello ms, we are sorry to hear about your woes. Allow us to explain about the bonus. Being a bingo website, Kitty Bingo offers primarily bingo bonuses. These come with a small wagering requirement which needs to be completed on bingo following which the winnings get converted into real money. Regarding the slowness of the site, please note that this was due to a minor maintenance which was carried out on the site. Allow us to assure you that the site is now back to full functionality. We once again apologize for the inconvenience and invite you to try out for yourself and see the difference.

Should you require any further information ms, feel free to contact the support team.

Wednesday November 5th, 2014
User Rating:

Kitty bingo is a joke of a site, most times only 3 or 4 players in a room. Won a game yesterday of a £10 voucher and was congratulated by the cm for doing so. This voucher was not showing on my account so i got live help , who, said there was no game won by me for a voucher, never had this problem on real bingo sites and im sorry but very suspicious of them. Join if you must but dont say you were not warned

Thursday November 20th, 2014

Hi patrob17, Since we at Kitty Bingo do not like to have our players leave on a bad note, we have looked further into the matter. Indeed, you were found to be the winner of a £10 voucher from the Pick’n’Mix Promotion. We sincerely apologise for the mix up which caused you to be provided with incorrect information. It seems that at the time and email was sent to you by the promotions department regarding the voucher, but no response was received. Regardless of whether or not your account has been closed, we will honor your win and offer you the voucher that is due. Once again we sincerely apologise for the inconvenience.

Tuesday November 11th, 2014

Hello patrob17, Thank you for bringing this to our attention. We have checked on your query and went through your chat sessions with our agents. At the time of your complaint, there was only one game for which a voucher was being offered and that was the 100.00 Weekly Shop which was won by another player. Unfortunately we had no game for which a 10.00 voucher was in play. We are sorry that this caused you some disappointment and led you to cancel your membership on our site, but wish to assure you and everyone that Kitty Bingo is a full-fledged site which strictly follows governing rules and that we always strive to offer the best possible gaming experience to players. Should you require any further clarifications or assistance patrob17, feel free to get back to us.

Saturday September 20th, 2014
User Rating:

Well there are a lot of negative reviews here about KittyBingo, that should tell you not to waste your time and money! They offer big bonuses, but you will never reach the wagering requirements as it is impossible to win!
Bingo is very poor payouts, no ball count for how many numbers have been drawn, same winners no matter what time of day you play! I contacted their live help to set my deposit limit to 20.00 a month which they did then stated that I could deposit a further 20.00 this month! (Unbelievable!)
Well as I had deposited over 100.00 to date and had a go on their slots with 50.00 at 25p spins, so 200 spins and not seen one bonus round, I thought enough is enough and set my deposit limit! I think Kitty Bingo will do all they can to discourage you from setting deposit limits, so be very careful if you venture there!

Tuesday September 23rd, 2014

Hello MAW25, We are sorry to hear that your experience at Kitty Bingo was not to your satisfaction. With regards to bonuses, please note that you can choose to play without them and hence no wagering requirements apply and you can withdraw at your convenience. Also, compared to many other sites, the wagering requirements attached to our bonuses are quite low. Regarding deposit limits, Kitty Bingo is quite stringent and adheres to Responsible Gaming policies. Any request for limits are attended to right away and limits are applied as per the instructions provided by players. We hope this clarifies the matter but feel free to contact our support team should you have any further questions.

Tuesday September 23rd, 2014

LOL Kitty! You post the same old stuff on every review! You are not quite stringent and adhere to Responsible Gaming policies as stated, as live help told me I could deposit a further 20.00 this month, after me stating to set it at 20.00 a month! There is nothing low about your wagering requirements, I suggest you give it a go yourself and see how you get on as you will never meet it! Please don’t insult us with your comical reviews!

Monday September 29th, 2014

Hello MAW25, Thank you for your comment. Regarding the setting of your limits, please note that the Customer Support team is here to provide assistance as per players’ instructions. Generally when players request for limits to be set to their accounts, it is exclusive of any amount deposited so far. Should you not have been agreeable to the agent’s offer of another £20 for the month, you could have declined and the limits would have been locked until the next month. Regarding the wagering requirements that you consider high, please note that at Kitty Bingo this amounts only to 4 times and wagers placed on bingo count for 150% of the requirement which further facilitates meeting them. Of course, bonuses are not compulsory and should you not claim any bonus, no wagering requirement applies. Once again we are sorry that you were not happy with your gaming at Kitty Bingo but wish you all the best.

Thursday September 18th, 2014
User Rating:

After joining a very good Bingo site recently, I thought I would give another one a try and I decided to join Kitty Bingo. It was a mistake.. because it seems to be a very unprofessional site. I have had some of the same issues as others that have reviewed Kitty Bingo. They really do not like you winning any money.
You get a ‘free’ bonus when you deposit 10.00 but it plays with your own money first. I won a few games to start with and got to 45.00 so I withdrew it as I started to lose a couple of games and it was going back down…though I did leave 10.00 of my real money still in there to play with… as soon as I withdrew the money i’d won the bonus disappeared so you don’t get to use it anyway.
They want you to keep what you have won in there and keep playing until you lose it all again…as after this I continued to play with the 10.00 I had left and won a few again up to 45.00 but I carried on without withdrawing it and lo and behold I lost every game from then on despite only being 12-15 players in each game so I just withdrew what was left and quit using the site.

Monday September 22nd, 2014

Hello LoveBingo7, we are sorry to hear that your experience on the site hasn’t been the one you were expecting. We wish to assure you however that Kitty Bingo makes big winners every day which can be viewed on the Winners page on the site. The bonus system is there to offer players additional chances of winning once their real funds run out. Most of the bonuses we offer are cashable upon completion of wagering requirement at which time both the bonus itself and any winnings derived from it can be withdrawn. On the other hand, as is explained in the Terms & Conditions; requesting for a withdrawal before completing the wagering requirement results in the bonus being taken off the account as was most probably the case for you. We are sorry to lose you as a player and wish you all the very best.

Tuesday September 23rd, 2014

Regardless of whether it’s all covered in your terms and conditions, the way that the site works and the pointless free bonus system is a waste of time. I couldn’t withdraw right away. I played many games until it said I could withdraw which led me to believe the wagering requirements had been met, however I must have been wrong in thinking I could withdraw money won with my own real money. I perhaps should have continued until I lost all my winnings just so I could get to the free bonus and lose that also until I had nothing left ..with only the option to deposit more money.

Wednesday October 1st, 2014

Hello LoveBingo7, Thank you for getting back to us. We understand your obvious disappointment in his matter and wish you could have been luckier on the site. As explained, bonuses are here to provide players a chance to keep on playing and win once they run out of real funds. At the same time, just like on any other site, the bonus comes with a wagering requirement. This is why bonuses are not automatically added to players’ accounts. We would never think of imposing a bonus and its attached wagering requirement on players. We leave it to players to decide whether or not they wish to try their luck with a bonus. Once again, if no bonus is taken, no requirements apply and funds can be withdrawn at any time. We hope this clarifies the matter and remain at your disposal should you require any further information.

Thursday August 28th, 2014
User Rating:

Awful site! Suppose some may be lucky, but huge bonus and i maxed won a tenner in all and sometimes only 15 ppl n still can’t win. Waging requirements ridiculous. I deposited 20 pound and got 60 pound bonus – wagering requirements something like 320 pound which you can check on your account how much you have left to go. all id say is try it out you may be lucky but i thought site is terrible!

Wednesday September 3rd, 2014

Hello natjayk, we are sorry to hear that your experience on the site hasn’t been the one you were looking for. The bonuses we offer are not compulsory. We simply give them out for players to have more chances of winning. With a bonus in hand, in the event that the funds you deposited are over, you still have something to play with and eventually win back your deposit and some. Of course, if you don’t wish to be subjected to wagering requirements, you can simply not take a bonus and be free to withdraw any time you wish. In addition we wish to point out that the wagering requirement of 4x applied at Kitty Bingo is very competitive as compared to other sites where it can go to 10x or more. In addition, to make the wagering requirement easier to meet, every £1 wagered on bingo counts as £2 which essentially cuts it in half. We hope this clarifies your concerns but feel free to contact our customer support team if you have any further questions.

Wednesday August 6th, 2014
User Rating:

Kitty bingo customer services seem to be based in Mauritius. i thought they were based in the channel islands as recommended by a site promoting UK based betting sites. It turns out they are based in Mauritius and licenced through one of the channel islands.
The staff have been helpful ..however having to submit passport details before any withdrawal can be made (a photo of your passport page) to a customer service centre in Maurituis does not fill me with trust.

Wednesday August 20th, 2014

Hello doofus, Thank you for your comment. Indeed the customer service team is based in Mauritius and we are glad to learn that you found them helpful. While we understand that you might somehow feel wary of sending over your details, allow us to reassure you that the Kitty Bingo security team follows International PCI protocols and that all information is subject to the highest level of security.

Friday April 18th, 2014
User Rating:

I have been on Kitty Bingo with a free 5 pound that they gave me. Half way through playing the bonus disappeared which I though was a bit iffy and the warning bells started. But the thing that really puts me off and I will not be depositing which I originally intended to do is the fact that your money goes to pending. I really don’t see why they should keep my money for up to 36 hours and I refuse to deposit on any site that uses this practice.

Thursday April 24th, 2014

Hello jpk12345, Thanks for your feedback. We are sorry to hear that you were put off by the bonus and withdrawal pending period. Allow us to explain in general terms. The bonuses we offer carry a wagering requirement which is a number of times the bonus needs to be played before the winnings become cashable. While deposit bonuses are cashable as well, free bonuses are not and are taken off the account once the wagering requirement has been completed. This is most probably what happened in your case. Did you try to check with support regarding this? As regards the withdrawal pending period, this was brought in to enable players to reverse their funds and play in case they wanted to and had no means to deposit. We hope the above goes some way to clarify the matter.

Monday April 14th, 2014
User Rating:

Hello Everyone. First of all, allow us to apologise if any of the comments from our hosts were seen as thoughtless. The difficulty with writing is that the tone someone wishes to use to convey a message is missing and this could lead to misinterpretation. To get back to the latter at hand however, we never at any time stated that the closure of the accounts were because of bonus “overuse”. Nor was it because players were winnings. As previously stated, the accounts were closed following beach of our Terms and Conditions and all players involved were duly informed and no funds were kept from them.

Monday April 14th, 2014

You didnt give a reason WHY my account was closed nor my friends. All i got was an email with “clause 10.10 in it which read (10.10. We reserve the right to close a player’s account and return funds on the account without reason.) That’s not good enough i’m afraid. i was asked to verify my account which i did and was accepted. I have not cheated in any way and as yet am still waiting for an explanation as to why i was banned from playing at the site. As for your explanation as to why my account was closed… it isn’t one lol.

Thursday April 17th, 2014

Hello ausrockchick, While we understand your wish to be provided with more information regarding the closure of your account, our privacy policies prevent us from divulging any information over public forums. Should you wish to discuss further about your account, please do contact Kitty Bingo via regular support channels such as the live chat, phone or email. We are always available to respond to player’s queries via WhichBingo but we will not be entering into further discussions regarding your account. We thank you for your understanding and once again invite you to get in touch with Kitty Bingo at your convenience.

fancy that
Sunday May 4th, 2014

When you close an account down the first email should explain in simple terms what you think the player has done. Never mind claus 10.10 in plain english what claus 10.10 means you look guilty as sin. You may make the odd big winner but i can see the player was not deposting loads, but taking some from you and yes there are other players winning more may be they are big losers too. Why not pay what the player won and then close the account? You didnt pay but you did take the bets. Would not get away with chuking some one out of a land casino without ther winings so why and how can you get away with this in cyber world?

Saturday April 19th, 2014

hello, i did that and was sent an email with the clause 10.10 in it. that was all the explaination i got

Saturday April 12th, 2014
User Rating:

Kitty bingo, that is a downright lie! i did nothing wrong.I didnt “overuse” the bonus system, i deposited with a bonus, and won so i withdrew, then i redeposited with a bonus and won and withdrew again, then i deposited with a bonus again and won i withdrew some and left some in my account and played with it. i won again, and then i got booted from the site without explaination. The EXACT same thing happened to my Canadian friend when she won. The chat hosts are not very good – 1 of them commented when a player said she was suffering from cancer.. how did the player feel about that! You DON’T ask that sort of question.

Wednesday April 9th, 2014
User Rating:

Reading these reviews about Kitty Bingo worried me as I had problems verifying my account, but I found security very helpful and within a very short time everything was sorted out by Robbie. Enjoying playing at moment and hope to keep playing in the future, funds permiting, so my experience has been a positive one.

Monday April 14th, 2014

Hello lahlahxxx, Thank you for the nice comment. We are pleased that your account verification was readily sorted. We hope you will continue to have a nice time on Kitty Bingo and big wins as well. If there is anything at all you require assistance with, do contact our support team.

Wednesday April 9th, 2014
User Rating:

I googled kitty bingo complaints and I end up here. Today I am going to put in a complaint to the gaming commission as well as the responsible gaming board. I feel that kitty bingo’s responsible gaming policy is non exsistant, as you can deposit and deposit over and over by clicking a mouse button twice.
There is no limits set by the site, there are no warnings, nothing on the homepage regarding responsible gambling unless you scroll to the bottom where you find a pretty generic blurb about gambling. The bonus system means its very difficult to bank normally. If you deposit without accepting the bonus you just do not win!! I should know, i deposited over 300 last night chasing a win that was never going to come because if I did win I could have banked it. This may sound paranoid but indeed I came no where near a win either in bingo or on the slots, when previously I have won bigger amounts but been unable to bank because of wagering requirements. I complained in first instance to CS – although very polite as always they said they would look into their responsible gambling and thanked me for my feedback.
I take responsibility for my gaming habits, but I have never been more encouraged or enabled to spend spend spend!!! On any other site there would be a max of say 5 deposits in 24 hours or a cash limit or an easy accessable deposit limit such as with Tombola. I have always been able to manage my gambling compulsions as I have always previous played on more responsible sites.
They seem to have a complete lack of duty of care for their more vulnerable players. Hopefully this will make them see this is a serious issue with the site that needs addressing.

Monday April 14th, 2014

Hello MELONLOLLY. Thank you for your comment. We are terribly sorry about the lack of wins you experienced. Kitty Bingo does take responsible gaming very seriously and we do have guidelines in place to ensure players deposit within their means, amongst which the setting of deposit limits to players’ accounts. At the same time, like you have been informed, your feedback is most welcome and has been passed on to the Management Team for them to look into. Similarly, we will provide full information and cooperation to any gambling body which contacts us as regards this matter or any other matter.

Tuesday March 18th, 2014
User Rating:

what a crock ! i didnt do anything wrong all i did was win! and my friend also had her account closed cause she won! kitty bingo only want depositors not winners. and can you tell me why others that won way more than me are still there??? bogus site! don’t touch it with a stick!

Saturday March 1st, 2014
User Rating:

this is the worst site i have ever played at. I am an australian and i joined about 1 month ago, i deposited 3 or 4 times, about $150 aud. I withdrew 3 times no problems around $1500 although it took over a week to get back to me each time. Then i was playing last week and i won $1100 so i withdrew the money and it was pending. I left $47 in my account to play with, the next day i was playing and i won another $400 and all of a sudden i was booted.
When i tried to log back in a message came up saying my account was locked pending a security check, so i contacted support and told it was routine and my pending withdrawal would not be affected. I had several conversations with the cs staff and got a different answer everytime, that they cannot tell me whats going on only security can.
When i asked to speak to them i was told i couldnt and they would get in touch with me. 7 days later i got an email saying my account was closed and my money would be refunded. i got it 5 days later. i had around $100 in prebuys on that i wasnt refunded.

Tuesday March 11th, 2014

Hello All, With reference to the complaint from ausrockchick, our ethics prevent us from divulging any information regarding the account and the circumstances which led to the account being closed. Indeed, this player’s account as well as others were closed and their balances refunded. This occurred further to the security team having identified these accounts and made thorough verifications which led to a decision being taken not to accept wagers from these players.

Friday March 21st, 2014

Why cant you give a general reason why you closed players accounts, as it seems whatever the reason was all the players were banned for the same reason and as such your not naming names, the pattern ausrockchick has given seems like very high winning levels without much deposits, im not saying cheating just odd.

Tuesday April 8th, 2014

Hello xxdave666xx and everyone, Thanks for your input. As you will agree, closing players’ accounts because they win would be ludicrous. Kitty Bingo makes big winners every day and we would be out of business should we close all these players’ accounts. ausrockchick mentioned ” tell me why others that won way more than me are still there???”. I trust you will agree that this is totally contradictory with what the player is claiming, i.e. that we closed her account and her friend’s account because they won. Once again, these accounts were not closed on a whim but after thorough investigations were made by the security team and the findings showed that these players were not complying to our Terms and Conditions.

Saturday January 18th, 2014
User Rating:

The worst bingo site I’ve used is kitty bingo. I joined up on 16th January 2014. Got the usual bonus, played games, managed to win about 50 pound in total. I had 35.40 in my account on the screen then I went to make a brew and when I came back there was only 13.60. When I got on the chat they said I was wrong that my account was correct. I withdrew the 13.60 immediately and closed my account once I got my money back.

Friday January 31st, 2014

Hello Angela, We are sorry to hear about your experience, some of the offers do claim the bonus funds back once the bonus has been expired through gameplay. In this case the bonus funds are then credited as real funds, but minus the bonus.
On the majority of deposit bonuses however, including the welcome bonus, both the bonus and any wins generated from it are converted to real funds upon completion of the wagering requirement.

If you wish to have more clarifications concerning your account, please message us with your username and someone will definitely get in touch with you.

Wednesday January 8th, 2014
User Rating:

I enjoy playing on Kitty Bingo, it is all just luck of the draw. If you don’t like the wagering requirements then you do have the option to not accept the bonus money, which i very often do, in the past week I have had 2 nice wins, one of £600 and another £800.
Customer services have been brilliant with me and explained wagering requirements fully. The thing I can’t understand though is why does it take 36hrs to release any money that has been withdrawn? I must say that a couple of times I have been tempted and reversed my withdraw, could they not release the money right away?

Friday January 10th, 2014

Hello Pamin, glad to hear that lady luck smiled at you. The 36 hours you are refering to will depend on your VIP level. If you would like further information, please contact our friendly support team who will be more than glad to assist you.

Saturday December 28th, 2013
User Rating:

So very very hard to win and if u do get a win it goes into bonus. I asked the cm why and u have to wager 4x the deposit before u can get any winnings which makes it impossible to win anything at all.

Thursday December 19th, 2013
User Rating:

I was a bit dubious about playing with Kitty Bingo from some of the comments on here. I joined a few month ago and didn’t win with my £10 so forgot about the site and didn’t go back. The site looks a bit muddled and it took a while to find my way round.
Recently I recieved a £2 bonus through the post, and as there was nothing to lose I played it. I won a total of £50 after wagering requirements so withdrew £50. I then get a phone call a few days later. Kitty bingo now say my card has expired, so I would need to deposit a minimum of £5 on a new card and I can take it all out. Alarm bells rang. So after some trepidation I registered a new card and deposited £5 to withdraw £55. A few days later the amount appeared back into my bank account. Excellent.
The kitty bingo team members who called me were really nice and helpful, also the CM who I chatted to in bingo was great to talk to. I will use this site again.

Friday December 27th, 2013

Hello Corydora, Thank you for the review on the site. We are glad that your experience with us have been positive and hope you will continue to enjoy your stay with us. We would like to take this opportunity to wish you a happy new year 2014. Kitty Bingo Team

Thursday October 3rd, 2013
User Rating:

I’m another one who fell foul of Kitty Bingo’s “audit” procedures and lost all my money. Does any other site do this? I’ve closed my account as I had already taken money out after winning and meeting wagering requirements so dont know how they came up with it as a reason the second time.
Anyway a couple of hundred quid down the plughole, wouldn’t play there again if they paid me to…and if they did and you won they wouldn’t pay out.Ha ha. I’m sticking to Sky, Tombola and JPJ (even though I think the chances of winning are poor there)as they are simple and reliable and clearly marked so you know what you’re doing, CS good and payouts quick and straight forward. This lot are a minefield of T&C’s which they adapt to the ocassion. Big, fat thumbs down.

Friday October 11th, 2013

Hello WILLOW.29, thank you for your comment. We are sorry that you left Kitty Bingo with an overall negative impression. We wish to assure you and everyone that the team at Kitty Bingo is always available to clarify matters, especially in the case of wagering requirements. We understand that Terms and Conditions are a lot to go through but want to stress on the fact that nothing is applied retroactively. As previously stated, the way our bonuses work has been updated in order to help players not lose their bonus and winnings upon requesting for a withdrawal. This is already bearing fruits and making more happy players. Regards, The Kitty Bingo Team

Monday September 30th, 2013
User Rating:

I left a review based on my personal circumstances which can be seen below. However, I’ve decided to submit another based on the site itself and not my own issue with them.
That can be seen further down the board. Firstly, the free ten pounds bonus comes with a host of T&C’s as does your first deposit if you choose the bonus option. Please make sure you read and understand them.
They are very complicated and the wagering requirement the highest I’ve ever seen. Bonuses are taken from you when you meet the wagering requirement or make a withdrawl request. Wagers are taken from your deposit rather than your bonus so if you win using your bonus is almost impossible. Once you request a withdrawl it stays pending for 48 working hours before being processed (I’m guessing on the hope you will reverse it and play it back) and they dont apply to weekends so it can be four days before the request is even looked at never mind to your bank. It then goes to be “audited” which going by the other reviews on here is Kitty Bingo speak for finding reasons for not paying you out.
As I’ve said in my other review this site is a disgrace and geared up to make it as difficult as possible for you to withdraw any winnings.
Customer services are unhelpful and just want to read out the T&C’s even when it doesn’t apply to what you are discussing.
On a personal note they have refunded my initial deposit which I think is on the hope they think that this will void the need to pay any winnings I won now the matter is being placed in the hands of the regulator and their licence granter.
Avoid completely and that isn’t just because of my problem with them. Have a look at the other reviews.

Friday October 4th, 2013

Hello TODDSMUM, Thank you for your comment. We are sorry that your experience on Kitty Bingo was not the one you wished for. As per our correspondence, we respect your decision to contact the Regulator and will fully cooperate with them. As regards the bonuses, we wish to inform everyone that further to some changes which were brought yesterday, bonuses have now become fully cashable in addition to Bingo wagers counting twice as much towards wagering requirements. There have been other updates as well and our team is available round the clock to answer any queries. Regards, The Team

Saturday September 21st, 2013
User Rating:

Just to say Kitty Bingo is the best. The cm,s are so funny and i don’t stop laughing on there. I love the slots and love the cm,s and i cant say a bad word about them. I have tried many different sites and this is my favourite by far.

Friday October 4th, 2013

Hello STUDIO4U, Thank you for your nice comment. We are pleased that you had a nice time on our site and that our CMs did well in keeping you entertained. We wish you all the best and are available round to clock to help with any queries. Regards, The Team

Sunday September 8th, 2013
User Rating:

I’m going to go so far as to say this site is a disgrace. I received a joining bonus which I won on, apparently you have to wager £50 on bingo before you can withdraw. So I did. Still no money paid! I phoned customer services and was told that all withdrawls have to be audited that “wagering requirements have been met” (which they have) and still no funds. I would say be very wary with this site.
As others have also said they take your bonus money off you when you meet the wagering requirement. It seems they are making not only impossible to withdraw, but to grab as much money off you as possible. Don’t even use their free offer, it will only annoy you if you win and cant get the funds.

Wednesday October 23rd, 2013

Hi Toddsmum, Further to your latest comment we would like to provide everyone with more information regarding the matter at hand. In a nutshell, the winnings which you generated and wished to withdraw were initially derived from the Free £10 bonus for which the Terms and Conditions were and are still clearly stated on the website, more specifically that winnings generated from the tenner would be withdrawable up to a maximum of £50. In your case, you were paid this maximum amount as well as your deposit amount. Anyone wishing to take a look at the said Terms and Conditions can find them on the Kitty Bingo website. Regards, The Team

Monday September 30th, 2013

I would like to reply to the comment by Kitty bingo. After 2 live chats, 2 phone calls and 3 emails (including one advising them I was sending screenshots to the regulator) they emailed to say that IF I deposited ten pounds and played it through I would be able to withdraw the money I won originally. Against my better judgement I did. I played the ten pounds and won. I played some more and won again almost £500. Guess what? Kitty Bingo are once again refusing to pay saying it was won on bonus money which it wasn’t. I quite specifically chose the option of no deposit bonus to avoid any more of their ridiculous wagering requirements. I have to laugh at their comment further down saying they want players to have a great experience on their site. What rubbish, this carry on with them has made me ill, I cant sleep at night for worrying about it. If they did then they would pay people what they win, all they are interested in is finding ways not to pay out. I have forwarded this matter to the regulator and the Office of Fair Trading. I stand by my original comment and would say avoid at all costs.

Wednesday September 11th, 2013

Hello Toddsmum, Thank you for your comment. Since you contacted the customer service team on September 8th, we have been trying to contact you with regards to your withdrawal. As with any bonus, Terms and Conditions have to be met prior to a withdrawal being approved. In your case, we confirmed that the withdrawal request would be successful and invited you to submit your request via the cashier. Should you require any assistance, do not hesitate to get in touch.

Monday September 9th, 2013

Yes Kitty love to audit your wins and when you do win as I did. Had to lose what I won in own cash won. Lost my bonus as after try to withdraw funds a block put on. End up in lose most of my cash. Best to avoid this site players!!!

Sunday September 8th, 2013
User Rating:

This site is the worst I’ve been on. I used to play it quite a bit then I got a new job which required more hours, so I didn’t really get time to go on. But I received an email from them saying I still had bonus money left and to use it up along with my loyalty points. So I tried to do that only to find out they had cancelled my deposit bonus from my own money and I could not cash in my loyalty points either.
Terrible customer service. They are glad to take money, but will not pay out at all. Never won anything on this site. Slots don’t pay out and even though there are few players you never win.

Wednesday September 11th, 2013

Hello LINDSAY2209, Thank you for your comments. We are sorry to hear that your experience on the site was not what you expected. We will appreciate if you could send us a private message with a full description of the problem you encountered as well as your bingo username and we will look into it. Regards, Kitty Bingo

Thursday September 5th, 2013
User Rating:

Avoid at all costs, I won jp of 500+ and wanted to withdraw 125.00 not only did they say I had not fully wagered (never even used the bonus funds) they took every penny from my account, every penny n pound I won on either bingo or slots. Please be warned, plus it takes nearly 7 days to get what monies ya do want back.
I have closed my account after being a loyal customer. Payments are taking too long to process and why would ya want to reverse a withdrawal once made so the 48 hour period is irrelevant!.

Sunday September 1st, 2013
User Rating:

This site looks good and offers a good variety of slots but don’t be fooled. Slots seldom pay out, free spins are near impossible to come by and the wins from bingo are tiny. The bonus system is strange and difficult to understand.
You can have £50 in bonuses, but the moment you meet wagering requirements, the bonus disappears and you are left with a teensy cash equivalent. If you make a withdrawal all your bonuses disappear.
I joined Kitty Bingo 5 weeks ago and played Fluffy Favourites every night for 5 weeks to the tune of about £500 and never got free spins once. I played £50 of bonus money on bingo and didn’t win once, not even a line.
Looks good, but is a terrible site and a money gobbling machine. bbingobetty

Monday September 30th, 2013

Can I just comment on the bonus system…they have the most bizarre system at Kitty bingo. If you are not winning they say your wagers must come from cash leaving the bonus untouched and it then disappears when you meet the wagering requirements. However if you win they say your wagers come from bonus money and dont pay out. They are a nightmare.

Wednesday September 11th, 2013

Hello Bingobetty, Thank you for your comment. We wish to assure you that all games offered by Kitty Bingo are subject to a random number generator which guarantees their fairness. With regards to your concerns regarding the bonuses, please note that you can contact the Support Team at anytime and they will be pleased to explain the process to you. Kitty Bingo only wishes to offer players an enjoyable gaming experience. Should this not be the case, please do provide us with your comments and feedback and we shall do our best to set things right.

Wednesday August 14th, 2013
User Rating:

When you join, you win to start, then nothing and end up losing. Same winners, see win all 3 games by the same player!!!!!. End up playing slots. But got bored with this site A bit cheesy. Better sites else where.

Thursday September 12th, 2013

In reply to Kitty Bingo remark – Is most players do buy the full purchased tickets for games is too stand a chance to win anything!!! So the comment left is a poor one!!! But the same players do win all three games as seen time and time on your site!!!

Wednesday September 11th, 2013

Hello willsowls, We are sorry to hear that your experience at Kitty Bingo was not what you might have wished for. We wish to assure you that all the games are subject to a random number generator which guarantees their fairness. Maybe the reason why the same player won all three prizes in a game was because this player purchased the most tickets for this game. Should you have any concerns you wish to bring forward, please do not hesitate to contact us.

Wednesday July 24th, 2013
User Rating:

I love the kitty bingo site. It has a great lay out and so easy to use. I’m fond of the fluffy favourites slot on there and from a £20 deposit I won over £600. I find the payouts very fair unlike slots on other sites. The cm’s seem really friendly in the bingo rooms too. 5 star site for me. eyesdown72

Wednesday September 11th, 2013

Hello EYESDOWN72 , Thank you for your comments. We are pleased to see that you have been lucky and still enjoying the site. Regards, Kitty Bingo

Monday May 27th, 2013
User Rating:

If you love cats and bingo, there is only one place you should go – Kitty Bingo. An original fun gaming environment with high quality state of the art inventive bingo and games. Kitty Bingo probably has more on going promotions and bonus cash opportunities than the bottom 100 bingo sites all together! There are also prizes galore to win (I have won an ipod on this site and 1000s of loyalty points playing in the tournaments).
Whilst the 50% bonus on ALL re-load deposits are generous it’s another matter trying to win a profit from it with 4x staking requirement that can only be used on bingo games. On several occasions I have deliberately forfeited quids of bonus money in order to withdraw profits from my ordinary balance… The Kitty Loyalty Club is one of the best loyalty schemes and one can quickly accumulate Kitty points by keeping an eye on what, and when to play a bingo game, by reading the promotions page daily. You can get a pound cash for every 1000 Kitty points you have.
I have personally cashed in about 200000 points since joining six months ago – all that by modest staking on bingo and tourney games play once or twice week. Great CMs, lots to explore always, and hassle free withdrawals. Kitty Bingo got to be in the top 10 on the web.
Highly recommended by me.

Wednesday June 12th, 2013

Hello THEMEERKAT , Thank you for your positive comments. We are pleased to see that you are enjoying yourself on the site. As much as possible, we try to offer different promotions. Please contact our support team for current offers on the site. Best Regards, Kitty Bingo Team

Wednesday May 22nd, 2013
User Rating:

I love this site. When I first ever joined Kitty Bingo I received my free £10 which is fab! The chat hosts are always there, very chatty and friendly. I have had a few wins since I have been a member at Kitty and won’t stop playing here.
I don’t understand why there are so many negative comments about this site. I think it is truly great. I mainly stick to playing bingo as I am not too bothered about the slots. I love how many promotions they have available all the time. Big massive thumbs up from me.

Monday June 10th, 2013

Hello Annir9,
Thank you for your nice comments. We are happy to hear you are enjoying the games as well as the promotions run on the site. Please check our free bingo rooms as well in the Free bingo & Penny Bingo for free tickets. Regards, Kitty Bingo

Tuesday April 2nd, 2013
User Rating:

Joined Kitty Bingo a few weeks ago. Won at first then lost a lot. Was made a silver member then won £200 pounds – that was over a week and a half ago and still not gone into my bank. Contacted customer support who told me it should be there by the end of this week. Site takes far too long to send money back to you.
Many other bingo site send within 48 hours – worst one I’ve been on for this. Please save your money and go else where as it’s not a good site and the amounts to win are very poor and misleading. I only won this amount because i resorted to playing on the slots out of boredom – it’s up to you, but being totally honest here.

Monday July 1st, 2013

I have the same problem. Quick enough in taking your money but don’t like paying it out!!

Thursday June 6th, 2013

We are sorry to hear that your experience on the site was not a good one. Withdrawals are processed within 48 hours. If you have not received the funds, please contact our friendly support team who will be more than glad to assist you further

wont be back there
Sunday March 17th, 2013
User Rating:

Worst site ever. Because they couldnt verify my account ie through postcode, they wanted me to send copy of my passport before i could withdraw all of 50 pounds. Utterly ridiculous. In the end after much hassle they allowed me to withdraw. If they couldn’t verify my account why did they take the deposits off me?

Thursday February 28th, 2013
User Rating:

Joined Kitty bingo and received all my bonuses as promised, won a bit at first, but as with all slots it took my money. It loves you at first, so be careful. Found the CH’s friendly enough, but as with most sites you saw the same winners on bingo time and time again, winning not just one line, but the one, two and house! I stayed playing long enough to witness the same people winning! I was stupid enough to give Kitty bingo £290, but I have learned my lesson now.

Saturday February 23rd, 2013
User Rating:

I got caught out by the wagering requirements at Kitty Bingo so take care before taking part in the games. I would also like to add that the Boomerang Friday game is not all it seems. It states that if you don’t win you get your money back, however, you actually receive the money back in bonus funds, which also have a wagering requirement of 4x attached to it. The free bingo also has a 4x wagering requirement attached to it.
They make it virtually impossible to be able to withdraw because of all the wagering requirements. Don’t waste your money on this site!

Monday January 21st, 2013
User Rating:

This has to be the worst site. Kitty bingo have let me play on the site for over a month pretty much every day, spending money and then today they make me a sliver member. Then a hour later close my account for no reason. They won’t answer my emails as to why and it looks like they have closed a few peoples account today for no reason and have kept all our bonus money they have let us build up. Wot a joke.

Saturday March 1st, 2014

they did the same to me

Saturday January 12th, 2013
User Rating:

Worst site I have played on. Have not been lucky enough to have a decent win, so cannot comment on withdrawal problems etc. My bugbear is the technical side of the site. Half the time, after logging in, I cannot get the lobby to load. If I manage that, when I enter the rooms there are no tickets showing, so I cannot play as I cannot see tickets to buy!!! As for the “free game”, again tickets hardly ever show up, so cannot get any.
I have commented to Kitty about all the tech probs, but to no avail, it’s still the same. I would not recommend this site.

Friday December 21st, 2012
User Rating:

Looking at other reviews I was fortunate enough to be able to withdraw £80.00 from this site but will never use the site again. I asked for a withdrawal of £80.00 on the 16th December, so today the 21st December I checked my bank account and nothing. Went into live help to be told that the money had been processed into my bank account on the 20th December.

I expressed my concern that it had taken 4 days for the withdrawal to be processed and not the 2 days that it’s meant to stay pending in your account so that you can flow it back(I think that in itself is greedy). I was then informed that I asked for the withdrawal on a Sunday and the pending in your account rule applies to Working days, Thisl meant that it had taken 3 working days to process my withdrawal not the 2 stated, the person in live help then went on to tell me that after it pends for 2 days in your account it then goes to another team who review your withdrawal for process, well why??

Withdrawals are rubbish and Live help are robotic and unhelpful.

Wednesday October 2nd, 2013

These online bingo sites take your deposit very quick, but not only kitty bingo leave your win for 48 hours before they start to process it – Cassava sites do it too and yes they are all set up to try and stop you withdrawing any money from them. In this day and age they could pay you your win within hours, but see they don’t want to. Jackpotjoy don’t do it. If you win they pay very quickly. Banked about midnight Monday and it was in my account Monday afternoon and yes that’s the way it should be.

Monday December 10th, 2012
User Rating:

I’ve experimented with lots of online bingo in the last few months, and this is the absolute worst. Removing bonus funds because the wagering requirement has been met is not a practice I’ve encountered anywhere else. Live Help restored my bonus funds “as a favour” to me, then promptly removed them again.

Friday December 7th, 2012
User Rating:

Really like this site. Many promotions going on especially now before Christmas xxx

Tuesday November 27th, 2012
User Rating:

Well, so far found it very easy to join Kitty Bingo , just i 4 got my pass word 4 my email account, lol. Will be back with more for u lot about the kityy bingo when i get to play. gla xxx

Saturday November 24th, 2012
User Rating:

Kitty Bingo offers what seems like a fantastic bonus, but they are not at all in any way what they seem. You put on £10 for example, you get a £10 bonus, which is displayed separately, so I played and won the odd line and it takes your cash first leaving your bonus money sat in a separate balance. Then all of a sudden my bonus money disappeared, and that’s because apparently I had met wagering requirements, so they took it back!!!! Even though i had not touched the bonus, so i in effect met wagering requirements for a bonus i haven’t yet used. After a long baffling argument with the live help who try to baffle you with utter rubbish and losing the will to live, i gave up and quit the site and wont be returning. The live help really are trained to try and baffle you, they made me feel like i was going insane.

Monday November 19th, 2012
User Rating:

I received £10.00 free to play bingo at Kitty Bingo which was great. I could not join in the chat games as I had to have deposited money to join which made me feel left out of chat. They site was friendly CS where helpful and friendly, I would use this site again.

Saturday February 23rd, 2013

What they don’t make clear to people is that the £10 registration bonus they give you has a 5x wagering requirement attached to it. Also, if you win a game using the £10 registration bonus, the maximum they will pay out is £50. I won £500 and they would only let me have £50. I was really disappointed.

Wednesday November 14th, 2012
User Rating:

I joined Kitty Bingo and had 50% deposit match. Used my own money then some of bonus money – won a few games and my bonus money was taken from my account. I contacted live help they said something about wagering, but i wasnt taking any funds out of the account, so as far as im concerned ive been cheated of my 50% match deposit so i wouldn’t recommend this site.

Tuesday October 30th, 2012
User Rating:

Agree with those comments below. Read all the wagering requirements at Kitty Bingo and beware of small fonts!

Thursday March 14th, 2013

Exactly the same has just happened to me won £500, deposited and wagered over £1800 and they took £450 off me, they may be legitimate within their terms and conditions but it is shockingly deceiving and Ive never known a site do this. Treating customers very unfairly and will struggle to maintain retention, especially as I will tell everyone I come across to avoid them at ALL costs!

Wednesday November 14th, 2012

this is the best site on the internet at the moment

WhichBingo Anita
Wednesday November 14th, 2012

In reply to ‘rosebud’ we can confirm that having checked the terms and conditions at Kitty Bingo there has been no ‘con’. These are printed on the actual promotions page that outlines the no deposit £10 offer and does stress that they should be read prior to playing –

“Any withdrawals requested as a result of winnings generated in an unfunded state are limited to 50 GBP/CAD/AUD/EUR, and the remaining balance will be deemed null and void.”

So, you may be disappointed, but site is wholly legitimate.

Friday November 9th, 2012

site is a con iwon £250 played wagering requirement and they paid £55 into my bank the rest disappeared back into their bank account its a con

Monday October 29th, 2012
User Rating:

Seemed like a nice site at first. A friendly CH, a free tenner, a few wins here and there (Only when buying full amount of tickets even though there are only 15 or so people!) But then this is where the ‘fun’ begins, you need to wager £50 before withdrawal, on top of that you need to deposit, I was planning on depositing £10 which live support just confirmed I would have to wager ANOTHER £50 before withdraw. The same 4 people keep winning. Not worth the £100 wager limit.

Friday October 26th, 2012
User Rating:

Kitty Bingo has seriously got to be the worst site i have ever been on. They give you £10 free,n but no they don’t as you actually have to pay it back with x 4 wagering. Same with the bonus. honestly avoid. I won 200 quid and they said i had to play 120 before i could withdraw – disgusting or what?

Friday October 26th, 2012
User Rating:

A great site layout, but beware, at Kitty Bingo once you have played a certain wager they take all your bonus money back, very unfair , also very unhelpfull live chat. When i had money staked and no proof it was played, enjoy but BEWARE of small Print

Tuesday October 2nd, 2012
User Rating:

I just joined the Kitty Bingo sit.It was very nice, with good bingo, good offers and gr8 slots. Will be playing again.

Sunday September 30th, 2012
User Rating:

I tried Kitty Bingo and found it to be a good site. Only played once, but will be playing again.

Sunday September 30th, 2012
User Rating:

Kitty Bingo is a nice little site. Lovely cms. Only just joined, but it’s worth a look at.

Sunday December 30th, 2012

Totally agree about ch. Very nice, but the site is not very good and the slots keep giving an error code.

Saturday September 29th, 2012
User Rating:

Kitty Bingo is a fab new site.Wwas little sceptical signing up, but was very nicely surprised to find it’s not the same as most sites and free tenner just for signing up was put to good use. Definitely recommend.

Load more