Kitty Bingo

300% + 100 bonus spins on first deposit

Min deposit £10, max bonus £150. Spins on selected games @20 a day for 5 days. New players only, 18+. Wagering and T&Cs apply.

Kitty Bingo Review

About Kitty Bingo

Kitty Bingo is the result of years of experience from a team that have been involved in the industry since its infancy and this experience shows. Everything about this site is slick and professional and inviting.

Although this team were involved in the development of the famous Dragonfish software, this is not a Dragonfish site. Instead what you will find is a totally unique bingo software that is incredibly user friendly. In many ways it will feel very familiar, but tweaked just enough to add all that you think is missing from your existing favourite site.

This site is good looking, easy to navigate and has great games - what more can you ask for?

The welcome bonus offers a good introduction to what the site has to offer and if there is a downside it is that wagering can appear harsh and the processing of withdrawals could be faster.

New player offer

Kitty Bingo has a generous welcome offer waiting for all new players:

£30 + 100 spins (1st deposit bonus on £10).*

Kitty Bingo sees new players being offered the chance to enjoy from £30 bingo bonus up to £150 bingo bonus and 100 bonus slot spins - take advantage now!

The welcome bonus is 300% on first deposits from £10 to £50 - plus if that 1st deposit is made within 10 minutes of registration you will receive 20 bonus slot spins every day for 5 days. A maximum of £3 from each 20 free spins batch will be credited to the bonus balance and can only be used to play on bingo games.

The bonus must be selected from the cashier when making the first deposit. You can opt for “I do not want a bonus” then the deposit bonus is forfeited.

The bonus spins can be used on selected slots exclusive to the site The free spins can be used on the following slots: The Lost Slot of Riches, Cute & Cuddly, Jazz Cat Slot, Kitty Bingo, Santa’s Stash, Easter Coop, Grease, Cash Scoop, Bubble Time, New Grease, Winbledon, Wired Birds, Lady Luck Deluxe, Groovy Revolution and Grease Danny & Sandy.

None of the progressive jackpots can be won whilst playing with a free spins.

*18+. New players only. Wagering requirements apply. See site for full T&C. Please gamble responsibly.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots
  • Roulette
  • Scratchcards

Kitty Bingo has incorporated slots and instants games from many different operators, so regular players will almost certainly find their favourite.

Withdrawal and wagering

  • Minimum withdrawal: £10
  • Processing time: Up to 7 days
  • Bingo wagering requirement: 4x deposit and bonus
  • Slots wagering requirement: 4x winnings

Wagering requirements can differ depending on the games you choose to play. Bets placed on bingo will count 150% towards meeting the requirements. Wagering can only be met on bingo games. See website T&Cs for further details as requirements may have changed since the time of writing.

Free spins have a 4x wagering requirement on winnings with a £3 maximum from each set of 20 spins.

Winnings from both bingo bonus spending and instants bonus spending will go to the bonus balance until the wagering requirements have been met in full.

If you request a withdrawal of deposit prior to having met wagering requirements, bonus and winnings will be declared null and void.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help
  • Tel: 0800 279 3221
  • Email: support@kittybingo.com

Promotions

Bonuses are paid on 2nd and 3rd deposits worth up to £120 in bonus and there are progressive jackpots available on every bingo game at no extra cost.

Bonus on every reload - 25% bonus on every re-deposit of £10 to £29 or 50% bonus with every re-deposit of £30 to £100.

Fiver Frenzy - Special game playing twice a day at 1pm and 10pm. £25 total prize money at £5 a line in this 75 ball bingo game. Tickets are just a penny each.

Weekly Shop - £100 in Asda vouchers to be won every Tuesday at 10pm. Play this 75 ball bingo game in the Weekly Shop room for just 5p a ticket.

Lifelong Cashback - Up to 15% cashback every week - based on loyalty level.

No Limits Bingo - jackpot grows with each player. There is a daily, weekly and monthly game.

All promotions will come with specific terms and conditions so be sure to check at the site before taking part.

Social media

Facebook - Almost 13,000 likes and over 12,000 followers make this a page to watch. If there is a cute or funny video doing the rounds, especially if it features a card, you will find it on here to enjoy and have a giggle over. There are occasional quizzes for bonuses and of course timely reminders about all the biggest and best games.

Twitter - very similar content to the Facebook page, but of course is another way you can contact the site if necessary.

Kitty Bingo on Facebook

Kitty Bingo on Twitter

Kitty Bingo on mobile and tablet

You can access the site via any mobile device on the relevant mobile browser.

The layout of the mobile version of the site is simple and easy to understand. The main page shows you a bingo schedule, telling you when the next bingo game is about to begin and how much it see per ticket in said game. The homepage also shows featured games and a section to easily inform you of the latest promotions at Kitty Bingo.

The menu button at the top right of the screen has all the content on Kitty Bingo available for you to access, such as Slots, scratchcards and casino games.

Overall it’s a shame that the site doesn’t presently have an app available, however it runs great on the mobile browser, with super fast load times and with no crashing. It’s simplistic and easy to navigate.

iOS App Store - There is presently no iOS app available for Kitty Bingo.

Google Play - There is presently no app available from the Google Play.

Android - Presently the site does not provide an alternative way of download an app to your android phone.

Company Information

    • Owner
    • DAUB Alderney Limited
    • Licence
    • UK Gambling Commission & Alderney GCC
      • Launched
      • September 2012
      • Payment Types
      • Help & Support
        • Live Help
        • Tel: 0800 279 3221
        • Email: support@kittybingo.com
BingoRank: 3 based on 16 reviews
WhichBingo Rating
4.6
Players Rating
1.4

Based on 15 reviews

    Reviews for Kitty Bingo

      1. selliott

        Kitty Bingo username: slinky666

        User Rating:User rating is 1.0 stars

        My daughter and myself joined and have both lost a lot of money. site goes down and has lots of problems, and is rubbish do not join its not worth it.
      2. 02/04/2018

        Dear Member,

        Thank you very much for taking the time to provide us with the below feedback.

        Even though we can totally understand your concern; we trust you will agree with us that luck in itself is fortunately and unfortunately beyond anyone’s control.

        On the other hand, we would also like to reassure you that all our games have been extensively tested and audited to conform to international standards.

        We are really sorry to hear that your experience and that of your daughter, was not a great one but we would request you consider allowing us a second chance to make a better impression on you both.

        Please do not hesitate to contact our friendly live help team anytime who will be more than happy to assist you further. The link to the Support Portal is as follows: https://www.kittybingo.com/help/

        Alternatively, should you have any further feedbacks, please do not hesitate to send them to csmanagers@daubltd.com

        Until that time, we hope that you spend a wonderful week ahead.
      3. DEbbieboro

        Kitty Bingo username: DEBZne62

        User Rating:User rating is 1.0 stars

        Joined Kitty bingo about a month ago and have deposited hundreds of pounds. The bingo is not that great, seems same players mostly win. Had a few wins in bingo but few and far between. Also bonus is pointless as you don't get anything for it, no cash prize, and you can't convert bonus to cash.
        Had 3 wins in splish splash room, which i witnessed, even though recorded me as winning on my ticket, it kept on going and paid out another player instead, did this 3 times, told cm who said take a screen shot of it winning which i did on the 3rd game , then had to email kitty support with the screenshot, took them ages to deal with it in end fobbed me off with a £2 in bonus money for my troubles, and said they had been a game display issue on there part, which has now been sorted. Even though i witnessed my tickets winning on 3 occasions this was the rubbish they came out with even though i had visual proof.
        Slots arn't that great. Most will take your money and give you nothing, had a few wins mostly on the regular well known games, but even those where few and far between, is better bingo sites to join would suggest you try elsewhere ladies and gentlemen
      4. 31/01/2018

        Dear Deborah,

        Thank you for your honest feedback, it is truly sad to hear that you have not been satisfied with your gaming experience on our site.

        The foundation of our success as a Website rests on the development of a satisfied and loyal client base. Should we not to offer our clients the opportunity to play in a fair system, in which they have a real chance to win, we would not be able to sustain our growth as a Company.

        We cannot control the odds however from where we sit, we have seen the random nature of the games by the fact that people can at very early stages whilst others hit big wins only after a certain period of time. We can certainly respect your perspective on the matter.

        In regard to your concerns raised, we would recommend that you attempt to discuss your case with one of the Customer Service Managers who shall be more than delighted to assist you and clarify the points you raised. Please address your concerns to them by sending an email to csmanagers@daubltd.com

        On the other hand, you may at your convenience call us on either of the following numbers: 0800 279 3221 (Toll Free) OR 0203 544 6725 (Landline) and ask to speak to one of the managers on duty.

        We hope to hear from you soon and our Support Team remains at your disposal 24/7 through the portal: https://www.kittybingo.com/help/
      5. minida

        Kitty Bingo username: minida

        User Rating:User rating is 1.0 stars

        Beware new wagering requirements! ... I find the new bonus system disgraceful. Where once if you had been lucky enough to win with bonus money, you could maybe withdraw a little.
        Now however, once you reach wagering requirements they take everything! £177 winnings that I had built up from £5 free were taken from my account once I met wagering requirements. Obviously I can't prove anything, but it appeared to be that I would win big on this bonus... loads of free spins given, as well as big payouts.
        After the bonus... Nothing.
        I'm not a sore loser and yes I understand wagering requirements. However this seems like a rather cruel and disgusting practice, rather than rewarding player loyalty. It's basically saying that anything they are prepared to give you, comes with a rather unpleasant string attached.
      6. 02/05/2017

        Dear Member,

        Greeting from Kitty Bingo.

        We are sorry to hear about the situation which you have brought to our attention. However, at KittyBingo.com we promote fair gaming experience to our members. The rules of all promotions apply to all valued members. It is very important to read through the Terms and Conditions associated to any offers before claiming. The offer which you have opted in must have had a maximum convertible amount upon completion of the wagering requirement.

        Additionally, we will seize this opportunity to advise you to play with your own deposit which will enable you to enjoy your games freely and to withdraw winnings which you might accumulate.

        We hope the above will help you better in the future.

        If you require any further clarification or assistance, we invite you to contact our Support Desk which is available 24/7.
      7. dididabred

        I had a £10 slots bonus when I deposited I won a fair bit they then took the whole lot and put £10 back in my account only to be told when I queried it that they cap your winnings on bonuses it shouldn't be allowed no other site caps your winnings they took over £500 off me won't be laying on there again it's disgusting
      8. 20/09/2017

        Hi dididabred, we are truly sorry to hear of your discontent. We would like to have a chance to investigate the matter further in order to provide you with more accurate information and or to clarify any possible confusion.

        In order for us to do so, we will invite you to contact our live help support at the earliest.

        Looking forward to hearing from you.
      9. ShoutBingo

        User Rating:User rating is 5.0 stars

        I don't know what people are moaning about. I love Kitty Bingo especially all the slots games and never had any probs getting money out. Top marks from me.
      10. 01/03/2017

        Dear ShoutBingo,

        We are happy to hear the positive feedback which you have provided on our website and we are glad that you are enjoying the games that we offer.

        Here at Kitty Bingo, our member’s contentment is of utmost importance and we strive to constantly improve your gaming experience.

        Should you require any assistance or should have any questions, please do not hesitate to contact our Friendly Customer Service Team who will be more than happy to assist you.

        Wishing you best of luck in your future games.
      11. Suoxsie

        Yeah, you probably work for them or were paid to say that. They take your money very happily without a problem, but as soon as you win they decide it is time to do 'due diligence' (despite the uneducated staff not even knowing what that means) and request that you compromise your security by sending copies of your passport etc. to them. If you refuse to do that they keep your winnings - which is blatant theft. If you think I'm angry too right.
      12. 02/05/2017

        Dear Suoxsie,

        Greeting from Kitty Bingo.

        We perfectly understand your concern; however, it is important for us to complete the verification of our members in order for us to remain compliant to eGambling and Anti-Money Laundering regulations.

        The above is a routine practice to protect you as a customer and as stipulated within our Terms and Conditions clause 11.6 “We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction.”

        To note that our office operates under the PCI DSS protocols whereby all your sensitive details are protected by international security standards. You will find more information on PCI Security Standards Council on the following link: https://www.pcisecuritystandards.org/pci_security

        We seize this opportunity to inform you that your withdrawal was successfully released yesterday and should already have reached your payment method.

        Relying on your understanding on this matter.

        Should you require any clarification or assistance, please feel free to contact our Support Desk which is available 24/7.
      13. wildjack77

        Kitty Bingo username: walesm77

        User Rating:User rating is 1.0 stars

        not enough rooms and winnings that are very low. Also took a birthday bonus off me because i hadnt used it within 72 hours, also took the 8 pound house winnings i won with the bonus so took 18 off me, discusting, wont be going near it again.
      14. 08/02/2017

        Hello WildJack77,

        Thank you for your feedback.

        First and foremost we are really sorry to hear about your discontent regarding the site.

        Here at Kitty Bingo, we strive and constantly improve, to provide our members with the latest gaming experience, therefore we have a selection of rooms which has been designed based on popular demands. Therefore, you will note that most of our normal rooms are opened by 18:00 with the only exception of the After Dark which opens at 22:00.

        We also have certain rooms that requires specific requirements for you to be able to access the room. For Example, in the Kitty Club we have the 'Free £50 a day', which opens every day at a specified time only.

        As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

        However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Kitty Cat and Splish Splash to enjoy the Bingo games.

        For your Birthday Bonus, the bonus is unfortunately attached to Terms and Conditions. Please do contact our Friendly Customer Service Team who will be more than pleased to offer you an alternative for your birthday present.
      Load more reviews
      1. DickTurpin

        User Rating:User rating is 1.0 stars

        I totally agree with brady, all you are doing is topping the bonus up if your lucky enough to have a win. Prize money absolute dismal. The comments here speak for themselves. I wont be in a hurry to return....no one talks in chat either, its like talking to a brick wall. CM on another planet. Im glad I only deposited 10 pounds - imagine if id of deposit 30 or 40 as sometimes I do - I would be waiting for ever and ever for all eternity to clear bonus.
      2. 13/07/2015

        Hi DickTurpin,

        Thank you for your comment.



        First and foremost we are really sorry to hear about your discontent regarding the site. Here at Kitty Bingo, our main aim is to provide a unique and the best online gaming experience which can be found on the web.



        As such Kitty Bingo is unique in a way as it is the only Bingo site (alongside sister site) which offers the opportunity to their members to convert their Deposit Bonuses into real money which can either be withdrawn or which can be used to play on the slots games(up to you).



        The Deposit Bonuses is however attached to a wagering requirement which requires to be completed on bingo games for the Deposit bonus to be converted to real money and this is clearly mentioned on the Terms and Conditions of the website. The calculation for the wagering requirement is as follows:
        (Deposit+Bonus) x 4 on Bingo games only.



        Furthermore, for every bet you place on bingo games the wagering percentage will be of 150% meaning if you bet 1.00 on bingo, the actual wagering requirement towards your bonus will be of 1.50. This way you can reach your wagering requirement faster without needing to wager the full amount.



        In regards to the pots size in the rooms, this will depend on the number of players who participated in the game and who purchased tickets. If only a few players will buy tickets, then the pot will be of a small size and vice versa. Therefore, what we can advise you is to login your account during the evening where there will be more active players who will be buying tickets and contributing more to the pots.



        We are also sorry to hear that you had a bad experience in our chat rooms, we will kindly request you to provide the support team with the name of the CM so that we can investigate further.


        In the meantime, should you require any assistance, please do not hesitate to contact us. We are here 24/7, we will be more than pleased to assist you and sincerely hope that this will not act as a deterrent in your willingness to play on your favourite games on the site.


      3. Maddo

        User Rating:User rating is 2.0 stars

        Maddo04 Been a member for a number of years this site is probably the worst in the world more people win in Canada or Australia than in UK. you get yourself up to emerald status and then they demote you as they say your not depositing enough, so then your back to square 1. jackpots are low and slit wins are rare - avoid as I'm leaving the site.
      4. 04/08/2015

        Hi Maddo, Thank you for your comment.



        We are sorry to hear about your dissatisfaction regarding the site. It is not in our hands to determine who will win and who will not as Kitty Bingo is equipped with a random generator. All games are fully tested by our licensors before being put on our site to ensure a fair game-play in a secured environment.



        With regards to your player class review, rest assured that the main drive behind it is to make sure that all members are offered promotions that are most significant to their personal playing style. You would surely agree that there would simply be no point in being presented with a bingo promotion when you are a slots player and vice versa.This step is to allow you as a player to take advantage of bonuses catered towards you. We at Kitty Bingo believe that once one is offered with a variety of bonuses you can actually make use of, changes in VIP level will be of no issue.



        With regards to the jackpots, you will be happy to learn that with the recent introduction of the Progressive Jackpots you have a total of 8 jackpot games in the various bingo rooms. If you require further information, kindly check the promotion page or feel free to contact our friendly support team anytime.

      5. luckyoscar

        I notice you answer everything with it is a random generator .if this is true then how do the same people win all the time. This doesn't just happen on your site it happens on all the sites
      6. DEbbieboro

        Got to agree with you oscar, prizes are poor and same winners most of the time , also loads of other problems with this bingo site, kittybingo. all you get is sorry blah blah blah. best stay clear if i was you.
      7. xxtuti60

        User Rating:User rating is 1.0 stars

        Love to play new slots so joined Kitty BIngo as they have lots of play&go slots which not on my sites. Declined bonus offers as prefer play with my own money so cant tell if its hard to make wagering.
        Slots payouts joke really : 50 spins on auto 90p a spin total win 17p. Bingo worse: pots small : no one in chat.
        On promo page they advertise 7 days of free bingo for newbies every day from 8 pm till midnight. Its not true so is false advertising. To set depo limit you need go to help and its not instant its starts next day. Wonder what more not true on this site. Closed account after one day. Avoid - it feels not right .
      8. 17/11/2015

        Hi xxtuti60, Thank you for your comment.

        We are sorry to hear about your discontent regarding the site. All games available at Kitty Bingo are equipped with a random generator to provide fair-play to all our members. It is solely the random generator that determines the outcome of the games. The bingo pots will vary depending on the number of players in the game. You will notice that the rooms tends to be busier after the usual house chores have been taken care of.

        Regarding the 7 days free bingo, this begins at 8am and is played in the Newbie room under Bingo tab in the lobby. Whereas a deposit limit is self-imposed by the player, through the cashier. The terms of use of these facilities is clearly outlined in our Terms and Conditions agreement.

        Please feel free to contact our friendly support team for more information or any queries you may have.
      9. brady6084

        User Rating:User rating is 1.0 stars

        Well, all i can say is that i was very disappointed with Kitty Bingo. The 20 free spins i won around 2 quid. Played my 10 that i had deposited and played around 15 games of bingo until i eventually won a line, around 1.20, which it just topped up the bonus amount. So you are basically playing the bonus on top of the bonus ,so really your only playing the 10 that you deposited in respect of playing "REAL" money. So unless you are really bored and have nothing better to do other than fantasize that its real money play the bonus just to top the bonus up. Worst bingo site ive ever joined and wasted my money on.
      10. 07/07/2015

        Hi brady6084, we are sorry to learn that your experience was not up to your expectations. The bonus is a plus that Kitty Bingo gives you so that you may carry on your play when your real money is eventually over to try your luck on the games.

        Of course, the bonus is not compulsory. Each bonus carries a wagering requirement of 4x that count 150% on bets placed on bingo, which is very competitive compared to other sites. With a bonus attached, all the winnings will go into your bonus balance and once the wagering requirement is completed it will automatically be credited to your real balance.

        We hope that you will give Kitty Bingo another chance! Until then, we wish you good luck.

      11. mich328

        Kitty Bingo username: mich32815

        User Rating:User rating is 1.0 stars

        Never again. Went back because offered depo match, lmao and still nothing, never won on bingo unless your one of the favourite 5?
        slots had n win off out of £20.
        so no kitty gave you too many chances. risk it if you like, but 0/10 from me.
      12. 16/05/2016

        Hi Mich, we are really sorry to hear about your discontent about the site. May we take this opportunity to re-assure you that Kitty Bingo is licensed and regulated, all of our games are fully tested before it is played by anyone. We can assure you that there's no such thing as favouritism in any of our gameplays as the outcome of the games are purely at random.
        We are sure that you are aware bingo is a game of luck. We would have loved to see all the outcome of your games to be in your favour, however, luck is something which is beyond control and the outcome cannot be predicted.
        Nevertheless we are sure that lady luck is keeping an eye on you and hope that you win the next time you decide to give the site another try.
        If there's anything else, please get in touch with our support team.
      Load more reviews
      1. ShoutBingo

        User Rating:User rating is 5.0 stars

        I don't know what people are moaning about. I love Kitty Bingo especially all the slots games and never had any probs getting money out. Top marks from me.
      2. 01/03/2017

        Dear ShoutBingo,

        We are happy to hear the positive feedback which you have provided on our website and we are glad that you are enjoying the games that we offer.

        Here at Kitty Bingo, our member’s contentment is of utmost importance and we strive to constantly improve your gaming experience.

        Should you require any assistance or should have any questions, please do not hesitate to contact our Friendly Customer Service Team who will be more than happy to assist you.

        Wishing you best of luck in your future games.
      3. Suoxsie

        Yeah, you probably work for them or were paid to say that. They take your money very happily without a problem, but as soon as you win they decide it is time to do 'due diligence' (despite the uneducated staff not even knowing what that means) and request that you compromise your security by sending copies of your passport etc. to them. If you refuse to do that they keep your winnings - which is blatant theft. If you think I'm angry too right.
      4. 02/05/2017

        Dear Suoxsie,

        Greeting from Kitty Bingo.

        We perfectly understand your concern; however, it is important for us to complete the verification of our members in order for us to remain compliant to eGambling and Anti-Money Laundering regulations.

        The above is a routine practice to protect you as a customer and as stipulated within our Terms and Conditions clause 11.6 “We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction.”

        To note that our office operates under the PCI DSS protocols whereby all your sensitive details are protected by international security standards. You will find more information on PCI Security Standards Council on the following link: https://www.pcisecuritystandards.org/pci_security

        We seize this opportunity to inform you that your withdrawal was successfully released yesterday and should already have reached your payment method.

        Relying on your understanding on this matter.

        Should you require any clarification or assistance, please feel free to contact our Support Desk which is available 24/7.
      1. selliott

        Kitty Bingo username: slinky666

        User Rating:User rating is 1.0 stars

        My daughter and myself joined and have both lost a lot of money. site goes down and has lots of problems, and is rubbish do not join its not worth it.
      2. 02/04/2018

        Dear Member,

        Thank you very much for taking the time to provide us with the below feedback.

        Even though we can totally understand your concern; we trust you will agree with us that luck in itself is fortunately and unfortunately beyond anyone’s control.

        On the other hand, we would also like to reassure you that all our games have been extensively tested and audited to conform to international standards.

        We are really sorry to hear that your experience and that of your daughter, was not a great one but we would request you consider allowing us a second chance to make a better impression on you both.

        Please do not hesitate to contact our friendly live help team anytime who will be more than happy to assist you further. The link to the Support Portal is as follows: https://www.kittybingo.com/help/

        Alternatively, should you have any further feedbacks, please do not hesitate to send them to csmanagers@daubltd.com

        Until that time, we hope that you spend a wonderful week ahead.
      3. DEbbieboro

        Kitty Bingo username: DEBZne62

        User Rating:User rating is 1.0 stars

        Joined Kitty bingo about a month ago and have deposited hundreds of pounds. The bingo is not that great, seems same players mostly win. Had a few wins in bingo but few and far between. Also bonus is pointless as you don't get anything for it, no cash prize, and you can't convert bonus to cash.
        Had 3 wins in splish splash room, which i witnessed, even though recorded me as winning on my ticket, it kept on going and paid out another player instead, did this 3 times, told cm who said take a screen shot of it winning which i did on the 3rd game , then had to email kitty support with the screenshot, took them ages to deal with it in end fobbed me off with a £2 in bonus money for my troubles, and said they had been a game display issue on there part, which has now been sorted. Even though i witnessed my tickets winning on 3 occasions this was the rubbish they came out with even though i had visual proof.
        Slots arn't that great. Most will take your money and give you nothing, had a few wins mostly on the regular well known games, but even those where few and far between, is better bingo sites to join would suggest you try elsewhere ladies and gentlemen
      4. 31/01/2018

        Dear Deborah,

        Thank you for your honest feedback, it is truly sad to hear that you have not been satisfied with your gaming experience on our site.

        The foundation of our success as a Website rests on the development of a satisfied and loyal client base. Should we not to offer our clients the opportunity to play in a fair system, in which they have a real chance to win, we would not be able to sustain our growth as a Company.

        We cannot control the odds however from where we sit, we have seen the random nature of the games by the fact that people can at very early stages whilst others hit big wins only after a certain period of time. We can certainly respect your perspective on the matter.

        In regard to your concerns raised, we would recommend that you attempt to discuss your case with one of the Customer Service Managers who shall be more than delighted to assist you and clarify the points you raised. Please address your concerns to them by sending an email to csmanagers@daubltd.com

        On the other hand, you may at your convenience call us on either of the following numbers: 0800 279 3221 (Toll Free) OR 0203 544 6725 (Landline) and ask to speak to one of the managers on duty.

        We hope to hear from you soon and our Support Team remains at your disposal 24/7 through the portal: https://www.kittybingo.com/help/
      5. minida

        Kitty Bingo username: minida

        User Rating:User rating is 1.0 stars

        Beware new wagering requirements! ... I find the new bonus system disgraceful. Where once if you had been lucky enough to win with bonus money, you could maybe withdraw a little.
        Now however, once you reach wagering requirements they take everything! £177 winnings that I had built up from £5 free were taken from my account once I met wagering requirements. Obviously I can't prove anything, but it appeared to be that I would win big on this bonus... loads of free spins given, as well as big payouts.
        After the bonus... Nothing.
        I'm not a sore loser and yes I understand wagering requirements. However this seems like a rather cruel and disgusting practice, rather than rewarding player loyalty. It's basically saying that anything they are prepared to give you, comes with a rather unpleasant string attached.
      6. 02/05/2017

        Dear Member,

        Greeting from Kitty Bingo.

        We are sorry to hear about the situation which you have brought to our attention. However, at KittyBingo.com we promote fair gaming experience to our members. The rules of all promotions apply to all valued members. It is very important to read through the Terms and Conditions associated to any offers before claiming. The offer which you have opted in must have had a maximum convertible amount upon completion of the wagering requirement.

        Additionally, we will seize this opportunity to advise you to play with your own deposit which will enable you to enjoy your games freely and to withdraw winnings which you might accumulate.

        We hope the above will help you better in the future.

        If you require any further clarification or assistance, we invite you to contact our Support Desk which is available 24/7.
      7. dididabred

        I had a £10 slots bonus when I deposited I won a fair bit they then took the whole lot and put £10 back in my account only to be told when I queried it that they cap your winnings on bonuses it shouldn't be allowed no other site caps your winnings they took over £500 off me won't be laying on there again it's disgusting
      8. 20/09/2017

        Hi dididabred, we are truly sorry to hear of your discontent. We would like to have a chance to investigate the matter further in order to provide you with more accurate information and or to clarify any possible confusion.

        In order for us to do so, we will invite you to contact our live help support at the earliest.

        Looking forward to hearing from you.
      9. wildjack77

        Kitty Bingo username: walesm77

        User Rating:User rating is 1.0 stars

        not enough rooms and winnings that are very low. Also took a birthday bonus off me because i hadnt used it within 72 hours, also took the 8 pound house winnings i won with the bonus so took 18 off me, discusting, wont be going near it again.
      10. 08/02/2017

        Hello WildJack77,

        Thank you for your feedback.

        First and foremost we are really sorry to hear about your discontent regarding the site.

        Here at Kitty Bingo, we strive and constantly improve, to provide our members with the latest gaming experience, therefore we have a selection of rooms which has been designed based on popular demands. Therefore, you will note that most of our normal rooms are opened by 18:00 with the only exception of the After Dark which opens at 22:00.

        We also have certain rooms that requires specific requirements for you to be able to access the room. For Example, in the Kitty Club we have the 'Free £50 a day', which opens every day at a specified time only.

        As any Bingo sites, the pot prize will be proportional to the number of players who have purchased tickets for a game. The higher the number of cards being purchased, the bigger will be the pot amount.

        However, we will recommend that you play bingo during our peak times which starts from 20:00 till midnight and access our most busiest rooms, namely Kitty Cat and Splish Splash to enjoy the Bingo games.

        For your Birthday Bonus, the bonus is unfortunately attached to Terms and Conditions. Please do contact our Friendly Customer Service Team who will be more than pleased to offer you an alternative for your birthday present.
      11. Guy2292

        User Rating:User rating is 1.0 stars

        Worst site I have ever used. As soon as the stake is upped, the wins disappear. Spent a lot of money through this site and had no return. Avoid at all costs! This is a very greedy site in comparison to others I've played. You're better off with literally any other site.
      12. 30/01/2017

        Dear Member,

        We are really sorry to hear about your discontent about the site. May we take this opportunity to re-assure you that as Public Listed Company we are bound to provide a Fair Gaming environment as we are licensed and regulated by the UK Gambling Commission which means that all of our games are intensively tested and audited to ensure fairness for all our members on the site.

        Should we not have offered a fair gaming environment, we would not have been able to continue as a business.

        We are sure that you are aware that the outcome of the games is purely based on luck, nevertheless we are sure that lady luck is keeping an eye on you and hope that you win the next time you play with us on the site.

        We will be keeping our fingers cross for you and please do not hesitate to contact our friendly Support Team if you require any assistance or should you have any questions.
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