Website
www.loonybingo.com
Live Help
Tel: 0800 018 3303
Email: support@loonybingo.com
This is a fun loving site that opened in September 2015. Although it uses Dragonfish software it has a look and feel all of its own and as everything is ‘wacky’ this, cuckoo that and bonkers the other, you know that they are fully embracing their fun theme. What you also need to know is that the site has some great value bingo games to play too.
A lot of thought and effort has gone into the production values here and it shows, although they had to drop the wild haired, wild eyed bingo ball cartoon at the end of 2017 due to new regulations about possilby appealing to children.
With over 300 bingo and slots games to choose from there’s bound to be something for everyone.
The welcome bonus has a very straightforward 3x wagering requirement too – everything about this site is designed to keep things simple, but fun.
www.loonybingo.com
2015
UK Gambling Commission + Gibraltar GC
When you get to the lobby you have options of LiveBingo/Pre-Buy/Promos/Calendar. From here you choose what you want to do.
Bingo games
The lobby was updated in June 2017 when many of the Netboost sites were added to the same network. This meant better jackpots in many rooms, but the good news is that the site has retained many exclusive rooms too for its players to enjoy.
Bingo is broken down into lots of different sections, but Live Bingo is where the action is most of the time:
Live rooms features 11 different rooms and cost from 5p to £1 to play. Here you will find the Moonalicious games, the Suit Up game, Linked and Loaded, Penny Express to name just a few.
In the Pre-Buy section you will finds the Mega Jackpots, Bingo Jackpots and Daily Jackpots that cost from 1p to £1 to play for some excellent guaranteed prizes.
There are four Freebies room which are unlocked depending on the value of a single deposit you make in the day of between £10 and £50.
Slots and casino games
The Games sectionis where you will find all the slots, casino and scratchcard games you could want. All the big names are here including Rainbow Riches, Millionaire Genie, Starburst and Fluffy Favourites.
Again there are different sections to get you to where you would like to be quickly:
New/Most Popular/All/Casino Games/Progressive Slots/Scratchcards/Adventure Slots
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details.
On any no deposit offers the wagering is set at 3x bonus on bingo and 99x bonus on games.
Winnings from bonus money will accumulate in the appropriate bonus bank until wagering has been met. Keep an eye on the My Bonuses section under My Account and clear down all bonus funds before depositing again to avoid being caught up in ongoing requirements hung over from earlier deposits.
With regard to any games bonus, the amount of bonus and winnings accrued that can be transferred to real money cannot exceed £400 over the initial bonus received and the first deposit you made (with the exception of a progressive jackpot win).
Three withdrawals per day permitted up to site limits.
Photo id, proof of address and copy of card may be requested.
Other email addresses are available on site depending on the nature of the query.
Links to the social media accounts for Loony Bingo are handily located at the foot of each page:
Facebook: Active page – although not updated daily. All the best promotions are highlighted with occasional exclusive offers. You can also message the site from the page if you need to.
Twitter: Another useful way to contact the site, although this is updated less frequently than the Facebook page.
YouTube: Channel exists, but no relevant content.
G+: Occasional articles about promos added here.
Access the site via any mobile device on the relevant mobile browser. The games are fully optimised for mobile play.
The layout of the mobile version of the site is simple and easy to understand. The navigation bar is located at the bottom of the screen and splits up the content into four categories – ‘Games’, ‘Bingo’ , ‘Offers’ and ‘More’. In fact, by June 2017 the desktop lobby was laid out in much the same way as the mobile version to make it even easier to move from one to the other.
Slot games and instant win games are all under the ‘Games’ section, with a huge selection to choose from, such as Rainbow Riches, Gonzo’s Quest, Action Bank and Cleopatra.
The bingo games are all under the ‘Bingo’ section, with a selection of different types available, such as 90 ball, 75 ball, Daily Jackpot and free bingo. The layout of the lobby is perfectly matched with the desktop version of the site and makes Big Tease Bingo on mobile very straightforward, simplistic and easy to use.
There is a selection of promotions available to their customers and all of them are in the ‘Offers’ section.
Everything else you could want is under the ‘More’ section, including how to play, licensing information and settings.
When you want to make a deposit, withdraw or set a deposit limit, just look for the separate ‘Banking’ section at the top of the screen.
Once in a bingo room there are three more options at the bottom of the page to enhance your game time while playing. There is ‘Games’, ‘Chat’ and ‘Cards’. These give you the option to take part in the chat room antics, or to play from a massive selection of slots and instant games. Some will open to play within the room and others will take you away from the room, but there is no way of telling which will do what.
If you have chat or a game open you will see the numbers being called and how many numbers you have left to bingo in a panel at the top of the page so you know to click back to the game when you are getting close.
Unlike the desktop version you are unable to access the site fully, such as seeing the games and promotions, until you sign-up. The sign-up process is fairly slick, straight forward and is simple on mobile.
The site offers a great mobile experience with super fast load times, with no crashing. It’s simplistic and easy to navigate.
iOS App Store – You can download the Loony Bingo App from Apple’s iOS store. You will find it easy to use as it is very similar to the desktop site and what you will find via your browser, but load times are faster.
Google Play – There is presently no app available from the Google Play.
Android – Presently Loony Bingo does not provide an alternative way of download an app to your android phone.
Reviews for Loony Bingo
18 commentsOne of my favourite sites. Lot’s of games, great deposit offers and great chat hosts. The whole site is easy to use with lots of choice
Can’t withdraw don’t bother. After meeting all the wagering requirements I then tried to withdraw my winnings then I was told that I had to have deposited £30 to make any withdraw.
Hi Denmp34, my name is Chloe and I’m the Account Manager for Loony Bingo. I am sorry that you had problems withdrawing. I can assure you that, as per our Terms and Conditions, our players can withdraw any moment the real cash they have in their account, after they have deposited a minimum of £30 in total.
In case you encountered and issues with the process of withdrawal please don’t hesitate to contact me and i’ll be more than happy to assist: promotions@loonybingo.com Best of luck and we hope to see you soon on our site!
Chloe – Loony Bingo
Hi, I joined Loony Bingo yesterday and played a lot of hours on it. But now this morning I have tried to log into this site and cannot do so. It remains stuck on Loading. I have tried numerous times and am not getting through. There is £70 in money and I aren’t even started using the £20 bonus for the slots and £20 bingo bonus. Tried logging in,. but still not getting any further. Looks like my cash is stuck with the site
Hi Missmartini, my name is Chloe and I’m the Account Manager for Loony Bingo. I’m sorry to hear you didn’t get off to a good start @ Loony and I would love to improve your experience.
Unfortunately, we encountered some minor technical problems and for a short while, the site didn’t load. Nevertheless, this issue was fixed long ago so we hope you were able to log in and enjoy everything Loonybingo has to offer. Your cash is always safe with us and you should be able to access it by now.
In the case of any other problems, please don’t hesitate to write me at promotions@loonybingo.com and i’ll be happy to assist as soon as I can.
Best of luck, Chloe – Loony Bingo
Mine is the same, registered and deposited. Played for a couple of hours and logged out. When I’ve gone back to it I can no longer log in. Just tells me it’s a bad password which is rubbish as i use the same one for almost everything. I’ve tried to do a password reset but no email comes through. Seems they are happy to take the initial deposit and let it be spent then don’t address any issues.
Hi LME8619, my name is Chloe and I’m the Account Manager for Loony Bingo. I am sorry to hear you had problems logging in. As far as I could check, you logged in after this comment so i hope the issue was solved by now.
Nevertheless, for any other matters, please contact me at promotions@loonybingo.com and i’ll be happy to address it in a timely manner. Thank you and we hope you enjoy your time with us:) Best of luck!
Chloe – Loony Bingo
I joined Loony Bingo with £10 deposit and had £50 to play with. After my tenner is gone start playing with game bonus and won £297 on slots machine, but I can’t even withdraw a penny. I really have no idea how this works, can someone help please?
Hi Kamilka24. When you start to play with bonus funds you have to meet wagering requirements set by the site. In this case that is 6x deposit and bonus on bingo games and 60x deposit and bonus on slot games.
In this case that would translate at around £180 when playing bingo and £1,800 when playing slots, before any winnings would go to your cash balance.
If you are winning why withdraw your cash? you had fun. if everyone withdrew winnings there would be no bingo sites – remember it’s a business to keep players.
Love the site but ……. there is a BIG problem for me.
Today, I cannot find the site online anywhere. Has it vanished????
The next problem are the slots. I don’t play them with big money but I do play them. Bruce Lee is one of my favourites. It takes the money before it spins, fair enough, but then it gives an error and asks you to launch the game again. I do that and ….. yes, my money has still gone but no spin. Then it plays fine for a while but it happens again at some point. I didn’t complain because at 30p a go it seemed too trivial. Now, I find it is taking my money on other slots. I did like the site but now I want to get my money and go.
Hi cordelia1959,
My name is Chloe and I’m the Account Manager for Loony Bingo. I’m sorry to hear you didn’t get off to a good start @ Loony and I would love to improve your experience. Please contact me directly at promotions@loonybingo.com with your username and exactly the time you encountered these problems. We are always striving to offer the best gaming experience so I’ll be happy to look into the matter and I can assure you that you’ll receive all the money you are entitled to.
Best of luck, Chloe – Loony Bingo
Got a card to join this site so i joined it and next it asks for my personal details like card and passport to send in photo id’s !! waste of space!
I also paid £10 from my visa card and support said will take 48 hrs to return back …then the next she hung up phone !! Some classy support there!
My username is LUCKSCOUSE if anyone wants to explain!!
Hi dibbleman,
My name is Chloe and I’m the Account Manager for Loony Bingo. Please note that, as per our Terms and Conditions and the regulations in place, in order to withdraw any of the winnings from the site, you will have to verify your address and the fact that you’re over 18. This is the reason you are asked for a proof of ID.
Unfortunately, I couldn’t find your username as a player on Loonybingo so please feel free to contact me directly to promotions@loonybingo.com and i’ll be happy to look into your case specifically.
Have a lovely day! Chloe
I dont like Loony Bingo. I deposited 10.00, got 20.00 free bingo bonus which you have to wager 9x (180.00) before withdrawal, also got 20.00 free slot bonus – brilliant – BUT again wager is 90x (1800) before you can withdraw anything. I won 50.00 with the bingo bonus, but was no point winning it because of the high wagering requirement. You get reward coins for playing, but again when you convert in to bonus money you have to wager again. Dont think ill be back.
Hi Geo1, my name is Janine and I am the Community Manager for Loony Bingo. Thank you so much for your feedback, we really do take all the positive and negative on board so we can evaluate how to better your gaming experience!
I hope I can clarify a few things for you. Please note, the bingo wagering requirements for a first time deposit is 6x not 9x, After the first deposit the wagering requirements is 4x. Wagering requirements for a Games Bonus is 60x not 90x before winnings can be transferred to your real balance. If you saw different wagering requirements written anywhere please let me know!
We’re excited to provide our new players with both Bingo and Games bonus, so whether you like bingo, slots or both you can play all the games you fancy and best of all…it’s on us! It’s also important to note your real funds are always used first, any winnings generated from your real funds go straight onto your real balance. Only after the real funds have been used does your bonus take into effect.
Coins can be won 24/7 in our fun bingo chat games! You are correct that coins are converted to bonus cash, however this gives you the opportunity to play your favourite games for longer!
I hope you will reconsider playing on our site. If you have any queries please don’t hesitate to speak to a member of our live chat team and they will be happy to assist!
All the best and lots of luck,
Janine
Loony Bingo
This site is rubbish. Good bonus, but if you win in bingo the money goes back into your bonus account. Had 15 free spins on doubleupducks at 50p a go and won 5.46. The payouts on the slots were rubbish and same winners all evening in the bingo rooms. Wont be going back there.
Hi Peggersxx thank you for your feedback. My name is Janine and i’m the Community Manager for Loony Bingo. I’m sorry to hear you didn’t get off to a good start @ Loony and I would love to address your issues.
Please note your real money is always used first, any win with your real money goes onto your real balance. After your real money has been used you will start playing with your bonus cash. This gives you the chance to check out our site and play all the games you like for free…and we hope you win! Once you’ve wagered the required amount you can then withdraw your winnings. We have over 200 slot games including top slots such as Fluffy Favourites, Sugar Train and Rainbow Riches. If you’re not sure which slot to play please speak to a member of our live chat team and they will be happy to guide you through our games!
In regards to there being the same bingo winners, it is a game of luck. I am happy to say that eCOGRA – the internationally approved testing agency for online gaming has certified Loony Bingo for fair gaming and behaving responsibly & honestly, so I please be rest assured there is no fix and if a player happens to win a lot, it is purely down to having the lucky cards.
I hope you change your mind and give us a second chance:)
All the best,
Janine
Loony Bingo