Yay Bingo Review

Our score How we rate
4.0 4.0 /5
User rating Based on 10 reviews
star 2.2 /5
No Wagering Dragonfish Bingo Excellent Slots

Exclusive – 2,500 Free Bingo Tickets and 25 Free Spins

First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 2,500 Free Bingo Tickets (on 250 on Street Party valid for 21 days & 2,250 For Kaching valid for 24 days) & 25 Pending Free Spins (on a game of our choice). Promo code: BINGO25. Free Spins are valid for 7 days & will be available once £5 of deposit funds have been wagered. FS winnings are capped at £2.50. All winnings are credited to your real money balance. Any outstanding vouchers (free spins or bingo tickets) and pending winnings will be removed from players’ accounts if they haven’t logged in, in 5 days. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. View Full T&Cs apply. Valid until further notice. Please play responsibly. Begambleaware.org #AD

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Zero wagering on all bonuses
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Excellent mobile site
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Bonus spins every time you log in
Website www.yaybingo.com
Launched 2018
License UK – 58267 Broadway Gaming Ireland DF Limited
Live Chat: 10 AM until 2 AM, Monday to Sunday
Phone number:  0808 238 9814
Online contact form: Yes
FAQ section: Yes

Payments methods

Visa Debit Paypal payment method Wire Transfer Apple Pay Mastercard Debit Pay by Mobile Phone payment

Game Manufacturers

Dragonfish
Exclusive – 2,500 Free Bingo Tickets and 25 Free Spins
Play

First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 2,500 Free Bingo Tickets (on 250 on Street Party valid for 21 days & 2,250 For Kaching valid for 24 days) & 25 Pending Free Spins (on a game of our choice). Promo code: BINGO25. Free Spins are valid for 7 days & will be available once £5 of deposit funds have been wagered. FS winnings are capped at £2.50. All winnings are credited to your real money balance. Any outstanding vouchers (free spins or bingo tickets) and pending winnings will be removed from players’ accounts if they haven’t logged in, in 5 days. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. View Full T&Cs apply. Valid until further notice. Please play responsibly. Begambleaware.org #AD

Exclusive – 2,500 Free Bingo Tickets and 25 Free Spins

First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 2,500 Free Bingo Tickets (on 250 on Street Party valid for 21 days & 2,250 For Kaching valid for 24 days) & 25 Pending Free Spins (on a game of our choice). Promo code: BINGO25. Free Spins are valid for 7 days & will be available once £5 of deposit funds have been wagered. FS winnings are capped at £2.50. All winnings are credited to your real money balance. Any outstanding vouchers (free spins or bingo tickets) and pending winnings will be removed from players’ accounts if they haven’t logged in, in 5 days. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. View Full T&Cs apply. Valid until further notice. Please play responsibly. Begambleaware.org #AD

Updated January 17, 2024

A Quick Look at Yay Bingo

Yay Bingo is an online UK bingo site that’s owned by Tau Gaming, and unlike most online bingo sites, its bonuses are offered to players with no wagering requirements whatsoever!

This is a big incentive for new customers as it gives you better value-for-money and no nasty small print, but there are also many other benefits to joining Yay Bingo UK.

Yay Bingo is an online bingo site that has been gaining popularity in recent years. With its bright and cheerful design, extensive game selection, and generous promotions, Yay Bingo has become a go-to destination for bingo fans across the UK.

We take a quick look at Yay Bingo and explore some of its most noteworthy features, including its bonus offers, payment options, game selection, mobile compatibility, and customer service. We will also provide a rating for each category, along with some pros and cons of using the site.


The WhichBingo rating for Yay Bingo is 4* and here’s why:

  • Bonus Offer/Promotions/Wagering – Yay Bingo offers some fantastic promotions, including a good welcome bonus. Also, it is a rare Dragonfish site with no wagering.
  • Fast Payments/Withdrawals – The site has fast and reliable deposit options, but withdrawals currently take longer than the industry standard.
  • Good Game Selection/Navigation – There is an extensive selection of bingo games, as well as a good range of slot games. The site is easy to navigate, with clear categories.
  • Quality of Mobile Bingo – Yay Bingo is fully optimised for mobile devices, and the mobile bingo experience is smooth and responsive, with all the same games and features available on desktop.
  • Customer Service – Good customer service, with a comprehensive FAQ section and Help Room for live chat during key times and 24/7 support via email.

  • Date Opened: March 2018
  • UK Licence Holder Name: Broadway Gaming Ireland DF Limited
  • UK Licence Number: 58267
pros
  • Generous promotions and bonuses
  • Fast and reliable payment options
  • User-friendly design and navigation
cons
  • Withdrawals take 3-5 days
  • Limited game selection compared to some other bingo sites

Overall, Yay Bingo is an excellent choice for players looking for a fun and reliable online bingo site. With its generous promotions, fast payments, and excellent customer service, Yay Bingo is sure to provide a positive bingo experience. The only potential downside is the limited game selection for some people as there is no casino, but with new games regularly added to the site, this may not be an issue for long.

Bonuses & Promotions

The Yay Bingo Welcome Offer – Exclusive

  • 1st Deposit: 2,500 free bingo tickets and 25 free spins
  • Minimum Deposit: £10
  • Promo Code: BINGO25
  • Wagering requirement: No Wagering

As we’ve just mentioned, Yay Bingo offers a brilliant welcome package that lets you claim a massive 2,500 free bingo tickets and 25 free spins when you deposit just £10.

You can use your tickets to play in the Kaching and Street Party rooms. Plus, you also get 25 free slot spins to use on a specified slot game, which will change from time to time.

The terms and conditions of the welcome offer are refreshingly simple.

You have 21 to 24 days in which to use your bingo tickets and free spins, although you’ll need to wager at least £5 of your deposit before the free spins are credited to your account. They are then valid for seven days.

Any winnings are instantly credited to your real money balance, and the most that you can win from your free spins is the cap of £2.50.

First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 2,500 Free Bingo Tickets (on 250 on Street Party valid for 21 days & 2,250 For Kaching valid for 24 days) & 25 Pending Free Spins (on a game of our choice). Promo code: BINGO25. Free Spins are valid for 7 days & will be available once £5 of deposit funds have been wagered. FS winnings are capped at £2.50. All winnings are credited to your real money balance. Any outstanding vouchers (free spins or bingo tickets) and pending winnings will be removed from players’ accounts if they haven’t logged in, in 5 days. We reserve the right to deny promotional offers based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice. View Full T&Cs apply. Valid until further notice. Please play responsibly. Begambleaware.org #AD

Ongoing Offers and Promotions

Daily free spins and free bingo cards are just some of the amazing incentives that you can take advantage of. As many offers are built around how you play, it’s best to sign up to at least one channel of marketing notification.

Under the Promotions tab, you’ll find a list of daily offers which give you some extra for spending money and time at the site.

Games & Software at Yay Bingo

Yay Bingo is one of many high-profile online bingo brands that has chosen to use the Dragonfish bingo software.

The platform is newbie-friendly and it comes with a vast range of games, including bingo, slots, Slingo, scratch cards, and network-exclusive bingo variants like Hit 52 which is a 52-ball game.

Bingo Games

Bingo Software provider:Dragonfish
Bingo Variants:90-ball, 75-ball, 52-ball
No. of Bingo Rooms: 16

90-ball, 75-ball, and 52-ball are the three main bingo variants on offer.

Update check February 2023 – there used to be a Bingo Roulette game, but we found on visiting that this is no longer available.

There are several Ace Club loyalty rooms which can be unlocked as you play more and is based on your deposits. The prizes range from £250 to £10,000. here are three free bingo rooms which offer various prizes and a weekly jackpot rooms with a pot of £1,000.

In the Gobsmacked room, you can play for free spins instead of cash.

Slots & Casino Games

Game Software providers: Barcrest, Big Time Gaming, Eyecon, Gaming Realms, IGT, iSoftBet, NetEnt, Quickspin 
Number of Slot games:
Type of slot games: video slots, classic slots, jackpot slots
Type of casino games: scratch cards, Keno, Slingo

Yay Bingo is a Slingo lover’s dream-come-true as it has almost every variant you can think of, including Slingo Wild Adventure, Slingo Britain’s Got Talent, and Slingo Berserk.

You can also play around 400 slots on your desktop and mobile, and there are lots of new releases to discover as well as player favourites such as Cleopatra, Shaman’s Dream, Pyramid: Quest for Immortality, and Berry Burst.

What Jackpots are available at Yay Bingo?

Yay Bingo has loads of different bingo jackpots.

There are the progressive jackpots that you can play for in rooms such as Fun’in 90 Blighty 90, and Even Stevens, and daily jackpot games which have prizes ranging from £500 to £1,500.

Plus, there’s the Kaching invitation-only room which you get earn free tickets to that has a £50 jackpot while Street Party gives away a guaranteed share of £250 daily. And, you never know what prizes might be up for grabs in the Mystery Jackpot room until a few seconds before each game starts!

How to Deposit & Cash Out

When you wish to add funds or withdraw your winnings, all you need to is open the Banking page, the link to which is located at the top of the lobby.

You can select your preferred payment method by using the dropdown list (e..g Paypal or Visa), but some of them (such as Paysafecard and Apple Pay) can only be used to make deposits and not withdrawals.

Depositing

Once you’ve decided which payment method you wish to use, simply enter the amount that you wish to deposit.

Once the transaction is processed via Yay Bingo’s secure servers, the funds should appear in your cash balance straight away.

The minimum deposit amount is a modest £5 (except for the welcome offers).

All UK Methods

Deposit MethodMinimum DepositProcessing TimeFee
Debit card£5instant£0
ApplePay£5instant£0
Paypal£5instant£0
PayByPhone£5instant£0

Cashing out

Before you can request a withdrawal of funds, you must have made at least one deposit to your Yay Bingo account.

You may also need to supply additional identification documents for security purposes, and we explain how this works in the next section of our Yay Bingo review.

The smallest amount that you can withdraw is £5, and it takes two days for withdrawal requests to be processed. To get your hands on your money sooner, we recommend using an e-wallet such as Paypal as the funds are transferred more quickly than wire transfers and debit card withdrawals.

All UK Methods

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Debit card£52 to 3 working days£0
Paypal £50 to 1 working day£0
Wire transfer£50 to 2 working days£0

How do I upload my ID to Yay Bingo?

As a responsible, UK-licensed gambling operator, Yay Bingo needs to fulfil its legal requirements which include cross-checking the details you provide when signing up to confirm your identity, age, and home address.

Your co-operation in this matter is much appreciated, so if you receive an email or a message appears in your Yay Bingo account asking for further verification documents, please provide the requested details as quickly as possible.

The easiest way to submit your identification documents is via the automatic upload utility, but if you prefer, you can attach them to the online contact form template.

  1. Proof of age = National Passport, Identity Card or Birth Certificate
  2. Proof of address = Utility Bill or Bank Statement

Did you Know….?

  • Loyalty is key at Yay Bingo and returning players can get up to 50 wager-free spins every day!
  • The bingo rooms are not overly crowded, so offer more chances to win.
  • Players can access some great free bingo games.

Community and Customer Service

The customer service team is always ready to help, and the site’s chat hosts and players are also easily accessible via social media and the chat rooms.

Community

  • Bingo chat rooms with hosts
  • Facebook

The bingo rooms at Yay Bingo include an interactive chat facility so that you can converse with your fellow players, as well as the chat hosts.

Chat hosts are there to help guide newbies, resolve any issues, keep the conversation lively and upbeat, and run chat games that offer modest prizes such as BBz in between the bingo games.

There’s also a Yay Bingo Facebook page which has around 230 followers. Although posts are infrequent, they help to bring players’ attention to new offers. Plus, there are also useful reminders about responsible gambling.

Customer Service

  • Live Help Room
  • Telephone
  • Online contact form

Getting help is easy as there are several different ways to get in touch with the customer support team:

  • FAQ – The link to the FAQ is listed in the website’s footer, and it contains useful information about responsible gaming tools, managing your account, making deposits and withdrawals, troubleshooting technical issues, and bonuses.
  • Telephone – The telephone support number is free to call from within the UK and it operates between 10 AM and 2 AM from Monday to Sunday.
  • Live chat – Live chat is available via the bingo lobby. When you’re inside a bingo room, look for the chat window and choose Help Room from the dropdown menu.
  • Email – The contact form brings up an email form that you can complete with your name, contact details, and a description of your problem/query.

Yay Bingo on Mobile

The site is available to enjoy at home or on the move on desktops, tablets, and mobiles as the Yay Bingo mobile website allows you to access almost everything that you can get on a desktop.

All of the bingo rooms are optimised for mobile as are around 95% of the slots and side games.

And, even without a Yay Bingo app, your mobile device can enjoy fast and reliable access to your favourite games, banking, customer service, chat, promotions, account settings, and more.

Should I Play at Yay Bingo?

There’s no doubt in our minds that Yay Bingo is one of the best bingo sites on the Dragonfish network. Not only does it offer a massive range of bingo rooms (including several in which you enjoy free and penny bingo games), but it also has bonuses that won’t stitch you up with annoying and hard-to-achieve wagering requirements.

So, why not take advantage of these brilliant benefits and a generous welcome package to boot by signing up at Yay Bingo today?

We revisited Yay Bingo in February 2023 and found that there was a reduced number of bingo rooms and there is no loyalty scheme and the review has been amended to reflect this. However, the offers are more peronalised and the site feels more organised.

We want your Yay Bingo review!

Are you familiar with Yay Bingo? If so, would you vote yay or nay?

If you’ve played here in the past or have joined as a result of reading our Yay Bingo review, why not tell us and other readers what you think of it?

YAY BINGO FAQ

Why haven’t I received my welcome bonus and free spins?

Check that you met the minimum deposit requirements (N.B., £10 minimum) and that you used the correct promo code when making your qualifying deposit.

Does the banking system accept e-wallet payments?

Yes, you can use Paypal when making deposits and withdrawals.

Where can I find more advice about playing responsibly?

The Responsible Gambling page explains how to play safely at Yay Bingo, how to set deposit limits, and where to go for help if you think you may have a problem.

Why can’t I see the chat rooms on my mobile device?

Check that the chat window is not minimised.

Can I play chat games?

Yes, the chat hosts love running chat games, and you can also request that they play your favourite formats.

How do I launch live chat?

It’s a bit different at Dragonfis bingo brands. Visit the Live Help room where agents are waiting to assist you between 10 AM and 2 AM.

Better change
Laura Kilby WhichBingo Author

Author

Laura Kilby

Laura has been writing for over 10 years, and when she’s not busy crafting articles about bingo, casino, slots, and other exciting topics, she loves to travel, do crosswords, and pub quizzes (just don’t try and beat her at music trivia!) In her previous roles, Laura has managed an IT helpdesk, worked as an IT project co-ordinator, and ran a local events website. Laura lives in Wales with her partner.

User Reviews

2.2/5
Based on 10 reviews
(1)
(2)
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(1)
(4)
Woozie64
June 5th, 2020, 07:36
User rating:
Awful graphics, promo code failed and bad customer service.....overall never again.
Teodor
June 15th, 2020, 09:55
Hey @woozie64 - have you used the code accordingly? Please note that you must use code upon deposit and once you've deposited min 10 with proper promo code, the offer will be credited immediately into your account. Also tech support wise it depends on the method use: telephone, email, but if you used email - there is up to 4h of answer time.
JED
April 23rd, 2019, 23:26
User rating:
The whichbingo site seemed to recommend YAYbingo but my experience is poor. I paid £10 deposit, like others I couldn't play the tickets straight away and one set was 20 days! I played my 10 free spins and decided to return when the first of my games was playing (8 hours later) since then I cannot login, the password reset doesn't 'work' (tried it to login although I haven't forgotten either username or password) I have tried emailing etc, nothing - think I may need to right off the site.
Johnny21
April 18th, 2019, 12:07
User rating:
I've made my first deposit and got my bonus immediately. I wasn't particularly lucky with the first bingo tickets, but I did hit a win on Fluffy Favourites. The game selection is pretty diverse, I like this site.
Tom Smith
February 6th, 2019, 09:35
User rating:
I think this site is great. The welcome bonus and most features of the site are great. Haven't had any problems.
Sheree
January 23rd, 2019, 09:43
User rating:
Have been waiting nearly a month for withdrawn funds to reach my bank account. Loads of messing around from customer service keep saying it will be in when bank has no record of the money. I’m so annoyed £80 is a lot of money to me and to be waiting a month for it to be paid is ridiculous. Still chasing it now god knows how long it will take or if I will even get it! Wouldn’t bother!
carol grant
November 11th, 2018, 22:59
User rating:
I joined here on Saturday night as it was recommended to me. OMG awful site they give you 70 pounds of tickets on first deposit of ten pounds, what they don't tell you is you cant use them straight away. I had to wait 8 hours to play of some of mine, a total waste of a tenner. I still have half the tickets left but they have 28 days till they play which is a bit of a joke really. When I play a site I want to play straight away not wait that long it may be a no wager site, but in my experience it's very poor. I'm not waiting that long closing site tonight as when I was in I played my tenner on slots and when I tried to withdraw cash it wouldn't let me. I would say avoid!
peter fisher
September 18th, 2018, 14:48
User rating:
Hi. Not impressed with customer service. It has taken over a week and 2 phone calls and lots of e-mails to no avail. All I require is a e-mail link to reset my password. Would have thought it is a simple thing but no. Still not able to access site.
Margaret White
October 25th, 2018, 18:19
Same problem Peter. They say click on the link in the email but does not do anything. I am sure I had money left there last time I played annoying because I cannot go in and play it.
coopersmummy1
June 27th, 2018, 08:53
User rating:
For most aspects this site id say is up there with the best. However when it comes to withdrawal its a very very slow process compared to others but other than that its great!
minky90
April 27th, 2018, 15:12
User rating:
There are rooms for every budget and I like the format. Start up offers are good, but more flexibility would be an advantage. I put in £15.00 and wanted to withdraw £16.00 but on a first withdrawal you have to have a minimum of £30.00 deposits, which is a cheek considering most sites using similar platforms let you cash out your first at £5.00.
Mona63
April 24th, 2018, 21:57
User rating:
I’m just starting out me self I don’t know what to expect, but I’ll let you know as soon I play bingo - it seems straightforward enough.