Duelz Casino

A Quick Look at Duelz Casino

Operated by Irish company SuprPlay Ltd, Duelz Casino is a mobile optimised site offering players a wide range of slots by a variety of leading studios, including NetEnt, Microgaming, Play’n GO and more. The selection of around 600 mobile and online slots includes a large range of Megaways and Must Drop jackpot slots, as well an excellent range of progressive jackpot slots. There is also a good choice of Evolution Gaming and Pragmatic Play live dealer games and loads of standard casino games that ups the choice to over 1,000 games to play.

One of the stand out features at Duelz UK is that you can have slots battles with other players, be a part of leagues, and win a range of trophies and prizes. You can take part in these duels on any device, including mobiles and tablets.

Winner of the 2019 EGR Marketing and Innovation Award, Duelz Casino is licensed in Malta and regulated by the UK Gambling Commission, so this is a well-regulated site where you can play with confidence.

Date Opened: May 2021

UK Licence Holder Name: SuprPlay Ltd

UK Licence Number: 000-048695-R-327029-007

Bonuses & Promotions

The Duelz Casino Welcome Offer

• 1st Deposit: Up to £100 Bonus + 100 Free Spins on Book of Dead
• Minimum Deposit:£20
• Promo Code:n/a
• Wagering requirement: 30x deposit + bonus

 The Duelz Casino Welcome Bonus gives you a 100% match on your first deposit up to the value of £100, plus you get 100 free spins on the Play’n GO slot Book of Dead. The minimum deposit required to claim the signup offer is £20.

The bonus comes with a 30x deposit + bonus wagering requirement, so this can be quite steep. Until you clear the bonus the maximum bet you can make is £2, while the maximum conversion amount from your bonus is £500. Not all games contribute to the playthrough, so check the T&Cs for which games qualify.

Your 100 free spins come in packages of 20 per day for five days after you open your account, with winnings capped at £100. There is a 45x playthrough applied to any free spin wins, and they are valid for three days after being issued.

Overall, this is a fairly standard sort of introductory offer (although the maximum conversion amount is higher than average), and we think the best way to get full value from the deal is to make the minimum deposit of £20 so you can take advantage of the 100 free spins.

*18+ new players only. Minimum deposit: £20. Maximum £100 bonus. Max bet with an active bonus: £2. Wagering requirement 100% match bonus: 30 times sum of deposit + bonus. Max redeemable from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row, log in each day is required. Max Free Spins winnings: £100. Winnings from Free Spins are credited as bonus money with a wagering requirement of 45 times. Free Spins expire after 3 days. Some games may not be played with a bonus. Games may contribute differently when wagering a bonus.Full bonus terms apply. Please gamble Responsibly. Begambleaware.org

Ongoing Offers and Promotions

An exciting feature of playing at Duelz Casino is that you can take part in slots battles with other players, which adds another dimension to your play. You have the chance to earn (or purchase) ‘spells’, which you can then use to defeat an opponent in battle, and you are rewarded with stars and trophies, which can then be exchanged for further spells or cash prizes. As you earn trophies and go up the leaderboard, you are promoted to higher leagues and can win even bigger prizes.

Other promotions include weekly cashback offers, where every Friday you receive 10% of your previous week’s wagers (minus wins) credited back to your account.

Games & Software at Duelz

The selection of games is not enormous compared to some of the sites that we feature here, but is still extensive and the games all come from high quality studios, so there is a good mix of game styles and titles, giving you always plenty of choice.

Site platform:	Microgaming Casino
Software providers:	Play’n GO, NetEnt, Evolution Gaming, Pragmatic Play, Microgaming, Scientific Games, Big Time Gaming, Blueprint Gaming, Red Tiger Gaming, Relax Gaming, Push Gaming, ELK Studios, Quickspin, Yggdrasil
Number of Slot games:	900+
Type of slot games:	video slots, classic slots, themed slots Megaways slots, progressive jackpot slots
Number of Casino Games:	100+
Type of casino games:	live dealer games, blackjack, roulette, table poker
Bingo Games:	No

Slot Games

With games by major studios such as Microgaming, NetEnt, Play’n GO, Yggdrasil, Quickspin and others, you get a good choice of game styles from the 900 slots on offer. This includes well-known titles such as Spiñata Grande, Jurassic Park, Thunderstruck (1 and 2) and Break da Bank Again, as well as an ever expanding selection of new release slots.

One of the highlights of playing Duelz slots is the large range of Megaways games. This includes games developed specifically for Megaways play, as well as existing well-known slot titles that have been redeveloped to include this increasingly popular mechanic, such as Gonzo’s Quest, Divine Fortune and Fruit Shop.

For those who like innovation, there is a choice of slots featuring a variety of interesting new game mechanics, such as Arctic Enchantress Link & Win, Five Star Power Reels and Starburst XXXtreme.

Casino Games

If you enjoy live dealer games, you’re going to love the selection at Duelz UK. Games are by Evolution Gaming and Pragmatic Play, all of which are streamed in real time HD to any device and dealt by professional dealers. These include different versions of classic card and table games, like blackjack, roulette, baccarat, craps and table poker, as well as big wheel games.

You can also play online classic table games, as well as table poker, and all games offer a range of table stakes so they are accessible for all.

What Jackpots are available at Duelz Casino?

The selection of progressive jackpot slots at the site is one of the best around, with games from a variety of networks. This not only includes the original Mega Moolah, but also other Microgaming titles that are now part of the Mega Moolah network, like Immortal Romance, Atlantean Treasures and Fortunium Gold. You can also play other big money progressive jackpot slots, most notably Mega  Fortune from NetEnt.

Other Games

The focus at Duelz is on slots and live dealer games, so there are not many other types of games to choose from. However, there is a small selection of scratch cards and arcade games to choose from under the Table Games tab.

How to Deposit & Cash Out

Depositing

UK players have a good range of payment options, and you can manage your account in GBP. There is a fee of 2.5% for making deposits using debit cards, but not other payment methods, and deposited funds are credited to your account and available to play with instantly.

Deposit Method	Minimum Deposit	Processing Time	Fee
Trustly	£20	instant	£0
Visa debit card	£20	instant	2.5%
MasterCard debit card	£20	instant	2.5%
Paysafecard	£20	instant	£0
Skrill	£20	instant	£0
Neteller	£20	instant	£0
MuchBetter	£20	instant	£0
ecoPayz	£20	instant	£0
Paypal	£20	instant	£0

Cashing out

If you deposit using a payment method that is not available for withdrawals, you will receive funds via bank transfer, for which you will be charged a fee (depending on the size of the withdrawal). There are no fees when you cash out using other methods, and withdrawal times are relatively quick provided you have submitted all of the relevant documentation.

Withdrawal Method	Minimum Withdrawal	Processing Time	Fee
Trustly	£20	Instant	£0
Visa debit card	£20	2 to 4 working days	£0
MasterCard debit card	£20	2 to 4 working days	£0
Skrill	£20	Instant	£0
Neteller	£20	Instant	£0
MuchBetter	£20	Instant	£0
Paypal	£20	Instant	£0

How do I upload my ID to Duelz?

You are required to supply documentation that confirms your name, address and age, and you are not able to cash out until you have satisfactorily provided this information. You may also be asked to provide proof about the source of your funds, and whether you can afford to play.

We always recommend that you upload this information as soon as possible, as not providing sufficient ID is the most common cause of delays when you make a withdrawal request.

In order to confirm your identity, you should (at the very minimum) upload copies of the following information to [email protected]:

1. Photo ID (e.g., driving licence, passport)
2. Proof of address (e.g., utility bill)]
3. Proof of income and source of wealth (e.g., payslips, bank statements)

Community and Customer Service

Although the customer service here is okay, it has to be said that there are UK slot sites that do it better, both in terms of the ways you can get in touch with the customer support team and Duelz Casino’s social media presence.

Community

• Facebook

There are some opportunities to engage with other players when you take part in online slot duels, but otherwise there is not a strong sense of a playing community here. For instance, there is a Facebook page (@DuelzCasino) but it has not been active for a couple of years.

Customer Service

• Live Chat
• Email

Duelz could probably do a bit more when it comes to providing customer support options. You can use email ([email protected]) and 24/7 live chat, although there is no contact phone number, which some people might find frustrating. There are limited FAQ pages, but they are not especially well organised or user-friendly, so it can be hard at times to find the information you need.

Duelz Casino on Mobile

The Duelz mobile site has a bright and colourful UI and is reasonably easy to navigate; however, although the games are classified into helpful categories and there is a search option, we would like to see the option to search for games by producer.

The mobile site features an excellent range of 600 slots in all categories, including progressive jackpot slots and Megaways slots, and you can play a good selection of live dealer games as well. All of the games are browser based, and so you can play on your iOS or Android mobile phone or tablet without having to download and install a Duelz app.

Should I Play at Duelz?

There may be bigger slot games selections at some of the sites that we feature here, but we nevertheless like the mix of games and the fact that there is something for everybody here. A real highlight of the Duelz slots collection is the large number of Megaways titles, while the number of progressive jackpot slots is also quite impressive, especially as it includes the biggest paying games, such as Mega Moolah and Mega Fortune.
The range of live dealer games also gives you plenty of choice, as there are different versions of all the card and table game classics, offering a variety of table stakes.
Overall, this is a site that should appeal to dedicated slots players, and so is one that we are happy to recommend to you.

We want your Duelz Casino review!

If you have played here, we would love to read your Duelz review. If you don’t want to go that far, please feel free to leave a comment for other players below.