PlayGrand Casino Review

Our score How we rate
4.0 4.0 /5
star
4.0
/5

100% Bonus up to £100 & 30 Bonus Spins

18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org Please gamble responsibly. #AD

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Huge range of top games by major and emerging producers
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Use PayPal, Skrill and more in the UK to make deposits
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Live chat available for UK players 24 hours a day
Website www.playgrandcasino.com
Launched 2019
License UK Gambling Commission
Live Chat 24/7
Support Email [email protected]
Phone number No
FAQ section No

Payments methods

Mastercard Debit Neteller payment PaysafeCard Logo payment skrill payment Visa Debit Paypal payment method Neosurf payment

Game Manufacturers

Barcrest Big Time Gaming Blueprint Gaming evolution-gaming merkur gaming casino software Microgaming NetEnt Software nyx playngo quickspin Rabcat Software red-tiger-gaming wms casino software +34 1×2 Gaming 2 By 2 Gaming 4ThePlayer Alchemy Gaming All41 Studios Core Gaming ELK Studios Eyecon Foxium Gameburger Studios Greentube Hacksaw Gaming High 5 Games IGT Inspired Entertainment Iron Dog Studio Just for the Win Kalamba Games Lightning Box Neon Valley Studios Nolimit City Pragmatic Play Pulse 8 Studios Push Gaming Scientific Games ShuffleMaster Slingo Spearhead Studios SpinPlay Games Spinomenal Stakelogic Thunderkick Triple Edge Studios Wazdan
100% Bonus up to £100 & 30 Bonus Spins
Play

18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org Please gamble responsibly. #AD

100% Bonus up to £100 & 30 Bonus Spins

18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org Please gamble responsibly. #AD

Updated September 8, 2023

A Quick Look at PlayGrand Casino

A stylish and well-designed site, PlayGrand Casino UK is part of the White Hat Gaming stable, and like its sister sites Slot Planet and Casilando, it offers players an exceptional range of games in all categories. There are more than 1400 titles to choose from by 90+ different studios, so you get a great mix of the most popular slots with new release games. Megaways slots are a key attraction to playing here, with 50 games by a variety of studios, and you can also play a good selection of Slingo games.

There are also more than 40 live dealer games at PlayGrand Casino, with all games optimised for play on iOS and Android mobiles and tablets, so you can enjoy top quality gaming wherever you are.

PlayGrand is regulated by the UK Gambling Commission, so this is a site where you can play with confidence. The site has been around a while and has loads of loyal players that love the experience of playing there.


This site earns a WhichBingo 4* Rating – heres how:

  • Offers/Promotions/Wagering: Nice and simple welcome offer with average wagering requirement, but limited promotions right now
  • Fast Payments/Withdrawals: Withdrawals usually processed in 2-3 business days, but there are no fees
  • Good Game Selection & Navigation: Slots are by dozens of leading studios and lots of navigation options to help find what you want
  • Quality of Mobile Play: Play mobile slots on iOS and Android devices as well as just on your mobile browser if you prefer
  • Customer Service: Live chat available 24 hours a day

  • Date Opened: 2019
  • UK License Holder Name: White Hat Gaming Limited
  • UK Licence Number: 52894
pros
  • Play more than 1400 high quality slots
  • Great 24h Customer Service
  • Mobile App to use if you prefer
cons
  • No FAQ pages
  • No customer support by phone

Bonuses & Promotions

The Welcome Offer

  • 1st Deposit: 100% Bonus Up To £100 & 30 Bonus Spins
  • Minimum Deposit: £10
  • Promo Code: n/a
  • Wagering requirement: 35x

The PlayGrand Casino welcome bonus gives new players both a deposit match and bonus spins. Deposit at least £10 and you get a 100% match up to the value of £100, plus 30 bonus spins on the Play’n GO slot Reactoonz (at the time of writing).

You have 30 days in which to meet the 35x wagering requirement, which applies both to the bonus amount received and winnings from your bonus spins (bonus spins are valid for 10 days),

This is a straightforward sign up offer that UK players tend to enjoy, especially as you can pick up 30 bonus spins just for depositing £10.

*18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org. Please gamble responsibly. #AD

Ongoing Offers and Promotions

While at the time of writing there are no promotions being offered to UK players, check back frequently as new deals are added regularly.

Games & Software

With more than 1400 games to choose from, all playing tastes are well catered for at PlayGrand Casino.

Site PlatformWhite Hat Gaming
Game Software providers:1x2 Gaming, 2 By 2 Games, 4thePlayer, AGS, Alchemy Gaming, All41 Studios, Area Vegas, Armadillo Studios,
Aurum Signature Studios, Barcrest, Big Time Gaming, Blue Guru Games, Blueprint Gaming, Buck Stakes
Entertainment, Chance Interactive, Core Gaming, Crazy Tooth Studio, DWG, Electric Elephant, ELK Studios,
Endemol, Evolution Gaming, Eyecon, Fantasma Games, Fortune Factory Studios, Four Leaf Gaming, Foxium,
Gacha Studios, Gameburger Studios, Gamevy, Gold Coin Studios, Gong Gaming Technologies, Greentube,
Hacksaw Gaming, High 5 Games, High Limit Studios, IGT, Infinity Dragon Studios, INO Games, Inspired Gaming,
Iron Dog Studio, Just For The Win, Kalamba, Leander Games, Lightning Gaming, Live 5 Gaming, Lucksome
Studios, Max Win, Merkur, Microgaming, Nailed It! Games, Neko Games, Neon Valley Studios, NetGaming,
NetEnt, NoLimit City, Northern Lights, Old Skool Studios, Oros Gaming Studio, Pear Fiction Gaming, PG Soft,
Play’n GO, Palyzido, Pragmatic Play, Print Studios, Pulse 8, Push Gaming, Rabcat, RAW iGaming, Realistic Games,
Red Tiger Gaming, ReelPlay, Reel Time Gaming, Relax Gaming, Revolver Gaming, Scientific Games, Shufflemaster,
Side City, Skywind Group, Slingo, Slingshot Studios, Slot Factory, Snowborn Games, Spearhead Studios, SpinPlay
Games, Spinmatic, Spinomenal, Spribe Gaming, Stakelogic, Storm Gaming, Stormcraft Studios, Switch Studios,
Snit Games, Thunderkick, Tom Horn Gaming, Triple Edge Studios, Wazdan, Wishbone Games, WMS
Number of Slot games:1400+
Type of slot gamess:video slots, themed slots, classic slots, Slingo slots, Megaways slots, progressive jackpot slots
Number of Casino Games:115+
Type of casino games:blackjack, roulette, baccarat, live dealer games
Bingo Games:No

Slot Games

Anyone who appreciates having a mix of slot games to choose from is going to love playing at PlayGrand. With 1400+ games by more than 60 leading studios, you can play all of the best-known slot titles from NetEnt, Microgaming, Play’n GO and other major producers, as well as a growing number of games from emerging studios like Iron Dog Studio, Buck Stakes Entertainment and Revolver Gaming. The result is slot games in all categories, featuring a wide variety of themes and special features.

We love Megaways games and as the range here includes more than 100 Megaways title from a variety of different studios, we are very happy. These include both original titles as well as existing slots that have been re-designed to incorporate the Megaways mechanic. There are also Slingo games and a good mix of progressive jackpot slots as well.

Casino Games

PlayGrand UK is a great place to play if you enjoy live dealer games. There are around 45 titles to choose from by Pragmatic Play and Evolution Gaming, with all the classic card and table games, plus a good selection of game shows like Crazy Time and Dream Catcher.

In addition, there are around 70 online casino games, including blackjack, roulette, baccarat and more, and there are several table poker games as well.

What Jackpots are available at PlayGrand Casino?

PlayGrand Casino has a one of the best collections of progressive jackpot slots around. It features games from the Microgaming Mega Moolah network (such as Immortal Romance and Gold Factory), as well as long running jackpot games likes Treasure Nile and Cash Splash. You can also play progressive jackpot slots in the Blueprint Gaming Jackpot King network.

Other Games

While PlayGrand UK is mainly focused on online and mobile slots, you can also play video poker (including All Aces and Aces & Eights) and a range of scratch card and other instant win games.

How to Deposit & Cash Out

Depositing

UK players can use a variety of payment methods to make deposits, with funds added to your account instantly. The minimum deposit amount is £10.

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10
Instant£0
Mastercard debit£10Instant£0
Paysafecard£10Instant£0
Skrill£10Instant£0
CashtoCode£10Instant£0
PayPal£10Instant£0
Neosurf£10Instant£0

Cashing out

When you want to cash out, it will usually take 2 to 3 business days for payments to be processed. The minimum withdrawal amount is £10 and no fees are charged.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit £10
2 to 3 business day£0
MasterCard debit £102 to 3 business day£0
PaySafeCard £102 to 3 business day£0
Skrill£102 to 3 business day£0
PayPal£102 to 3 business day£0

How do I upload my ID to PlayGrand?

Before you can cash out, you are required to confirm your name, age, address and proof of payment. Ideally, you should do this at the same time as you open your account so there are no unnecessary delays when you make a withdrawal request.

You should provide the following information:

  1. Name and age: You need to prove that you opened the account in your real name, and that you are over 18 years of age.
  2. Address: You will need to provide proof of your address (e..g, using a bank statement or utility bill) and that you live in the UK.
  3. Funds: You have to be able to prove that you are entitled to use the payment method you fund your account with.

Community & Customer Service

The real focus at PlayGrand  Casino is on providing a great range of quality slots and casino games, so there is not much sense of community. However, customer support is usually very responsive to queries.

Community

Currently, PlayGrand UK does not have any active social media sites, so you need to visit the casino if you want to connect with customer services.

Customer Service

  • Live Chat
  • Email

Live chat at PlayGrand UK is available 24 hours a day, or you can use email to contact customer support. There are, however, no FAQ pages which can be frustrating if you are looking for a quick answer to a straightforward question (the T&C pages are not really helpful for this).

PlayGrand on Mobile

Like all White Hat Gaming sites, the PlayGrand mobile casino is well organised and easy to use. There are over 1400 mobile slots to choose from, including Megaways games, and you can also play live dealer games and connect wth customer support when required.

All games are optimised to be played in your device browser, so you can play on iOS and Android phones and tablets without a PlayGrand app.

Should I Play at PlayGrand?

With games by more than 90 different producers, the choice and variety of games at PlayGrand Casino is excellent. There are slots in all categories. including a large selection of Megaways and progressive jackpot slots, and all games are optimised for mobile play. The live dealer casino is also first rate, and so the overall playing experience here is highly recommended.

An area that could be improved is the speed of withdrawals, although there is a good choice of payment methods for UK players.

We want your PlayGrand review!

If you’ve already played here, why not leave a comment for other players to read, or even write your own PlayGrand review.

PLAYGRAND FAQ

Are there fees to deposit and withdraw?

You are not charged when you add funds to your account, or when you cash out.

Are there Safe Play tools available?

There are a range of responsible gambling tools that you can use, such as deposit limits, time outs and self exclusion. Click the link in the footer on any page.

Can I play PlayGrand Casino mobile slots?

The full range of PlayGrand slots and casino games can be played on iOS and Android devices with no app required.

Do all slot games contribute to the wagering requirements?

Most slots clear the playthrough 1:1, although there are exceptions so you should check the T&Cs to see which games are excluded.

Who can I contact if I have a complaint?

If you experience any problems or issues, use Live Chat or email to contact customer support, who will then investigate your concerns.

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Mark Angus Author Whichbingo

Author

Mark Angus

Mark Angus is a professional writer and editor currently based in Adelaide and London. Mark writes on a variety of sports betting and gaming topics, most notably football and cricket (he has been a season ticket holder at Fulham for far too many years), as well as horse racing, in particular jumps racing. In addition, Mark produces website content, blogs and articles for a variety of publications, organisations and businesses, and has extensive experience in writing for all forms of online, print and broadcast media.

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