This site are so bad. I have won in the past and the winnings have been paid, albeit it takes them about 10 days which is a long time. All of a sudden I have a win of £200 plus and now they are insisting on copies of my bank statement and my driving licence. I understand it is a legal requirement, but every time I send the documents they come back saying they can’t see them. Not clear enough. Have to be able to see all four corners of the paperwork. I have been at loggerheads with them for almost a week now. I feel sick. One minute they address is acceptable then it’s not. I just don’t know what to do anymore.
So I would say if you value your sanity stay away from them. Once I sort this issue I will be running away as fast as I can. But I don’t think you can close your account you have to self exclude so they will have details on file for year. Rubbish site.

I spent £300 on Saturday on the bingo in one day and won nothing…..it’s was the same people winning the games…went back on spent £10 on the Sunday low and behold it was the very same people winning….the rooms are small, 15\45 people per room, this site along with the sister sites should be investigated.

I deposited £10 and get the bonuses afterward. I won £180 and when I try to withdraw they ask me to send a copy off my ID – passport and driving license. I send my ID and they send me e-mail back and they ask for my picture -they doing anything to not give that money. Strongly not recommend.

I am so disappointed that Glossy Bingo has changed the site. I was on the highest level which enabled me to play all the promotions available. Losing my highest level due to the loyalty changes seems totally unfair.
Not sure I will continue to play this site, it was my favourite site to play before the changes. Star rating would have been 3 now its 1.

Did not like this site at all, used up all my money and was restricted on how many tickets I could buy, and bingo tickets expensive, not even a win. wasting your money if you join this site, plus 40 times wagering requirements on slots.

Slots can be ok, and I have won a little, but my suggestion is to steer clear. The bingo is an absolute farce. You will never win but will see the same name win repeatedly, for example I played 27 games and the same name won in 24 of them. Bingo on this site is a joke. Slots are ok if you can ever get them to work. Payout process was a pain. so there are way better sites you can join

Please stay clear from this site!! Takes ages to pay out (delay tactics). Asking for ID twice. Ask u to reply vie same email. Are very rude. And the live chat dose not work

Dreadful site not honoring self exclusions. Only after playing did I find out I was previously self excluded. They wouldn’t have paid out if I had won but happy to take my money for me to lose. Won’t answer my emails now. Put a formal complaint in and still not answering which goes against their terms and conditions. Will be reporting them to gambling commission

I have recently just joined and played at Glossy Bingo. I have to say I normally just play slots, but find I enjoy the bingo very much on the site. I have won £500 in total over the space of a few days.
The withdrawal and verification process was easy enough. Only downside I would say is they don’t process at weekends so my withdrawal from the Thursday of last week has just been sent to processing today. My original amount was £280, but due to the weekend and funds awaiting processing, I dipped in and out and was lucky to win. I know this can go the other way as well sometimes, too tempting to play.
I await my funds now and will update you when they arrive and how long they took. I am hoping soon. 🙂

Worst ever site I’ve been on. Only a selected few won as you seen there names always coming up -avoid. And why is it in cents Instead of pounds? avoid

Deposited and withdrew money then read lots of bad reviews … they had the usual send in photo id and a letter dated in last 6 mo ths ect…. but i must say less than 72 hours after requesting my withdrawl of £1700 it was in my bank……
Only thing i will say is watch out for the bingo bonus as if like me it was only to play slots you still have to play through the bingo bonus

I won and they won’t pay out on Glossy Bingo. they have frozen chat what a load of rubbish – don’t touch them.

Very disappointed. First time on these sites, I deposited £10 and received £40 bonus money for joining. Decided not to play and asked them to close my account and refund me my £10 they said No. It has put me off completely. I did not play any games with they money, I did not touch there money and still lost £10. Not good!

Rubbish. i won £7500 but every time I tried to withdraw they kept asking for utility bills, drives licence etc, but kept rejecting cause corners were cut of or older than 3 months old.
New thing is they are saying I excluded my self in 2015 from their sister site for five years? So now I have been fobbed of they are saying its in the managements hands and they are not in till Monday, yet they have refunded me some money, but only 300 and something which was my deposit money, but no sign that I will get my £7500 that I won, so avoid this site they take, but when you win big they don’t want to pay out.

Do not join Glossy Bingo – i joined this site few months back, made a deposit, i used my real money on slots and was left with bonus money for bingo, but everytime i tried to buy tickets in any room all i got was a error has occurred please try again or contact bingo support. Which i did and got told by bingo support to try different browser, delete cookies, try using a a differnt thing to log on with ie laptop, tablet or phone.
I tried everything they said still no joy,contacted again was told send screen shot of problem, so did as was asked, to which i get email back saying delete cookies, try another browser etc, still same thing.
I have logged on to glossy bingo today 20/9/17 to find my bonus money has been removed by them so if i was you stay away from a site that just takes your money and fobs you off.

Ridiculous site. Deposited £5 and tried to withdraw £30 from winnings. They put it back in my account without mentioning why. So I ended up spending £10 of it and tried withdrawing £20, only to be told I had not met wagering requirements. Wagering requirements of what?! I had not accepted any bonus money and it was a raw deposit so there was no wagering requirements. I went on to the live chat and was told that I had £250 wager from my own raw deposit, which makes no sense at all. I have withdrawn multiple times from this site and they are claiming I have never withdrawn before and still have to wager from a bingo bonus FROM 4 YEARS AGO! that I must have met ages ago (otherwise how could have I withdrawn previously without any problems?). Also on the live chat it was closed while I was typing and trying to explain the issues further! What a terrible customer service not to mention they are not abiding by their own terms and conditions. This is against the gambling commission too. So please avoid this awful scam site. Plenty of other LEGITIMATE good casinos out there instead of these idiots.

I’m in complete shock, cannot believe how bad this site is. I played 300 pounds today – I know it was stupid of me, but I was expecting at least one decent withdrawal. I left not withdrawing nothing. I did not win enough to withdrawal. I contacted customer services to tell them to close my account straight away.
I’ve played a lot of sites on line but believe me this is the worst site. Take my advice don’t make mistake I did you will loose all your money. they say site is regulated I’m not sure of that keep well away

When you win a large amount that comes with withdrawal restrictions, always take a break until the next withdrawal date that way you are not tempted to play. When the break period ends then make your withdrawal carry on doing this until you have withdrawn all your winnings. Hope you find this helpful.

Omg joined Glossy Bingo a week ago and just got back what I deposited. Tried to withdraw, what a drama, Sent off copies of passport and utility bill only to have them rejected as they were scanned copies and the utility bill did not show all 4 corners even though my name and address were clearly visible.
Then came the reply that it will take 48 hours for the support team to check my ids and then processing takes another 3-4 day and another 7-10 before it goes into your bank account.
Please stay away from this site. Really is not worth all the headaches they put you through. Lots of better sites around. Do not make the mistake I made by not reading the reviews before you join.

Glossy Bingo is the worst site for withdrawing winnings. I understand they have regulations but I do not have a valid photo Id and they said reapply for passport – as you all know this takes weeks.
My passport expired end of June and is only 12 days expired. I was unaware of this when winning. I have had numerous communications asking for a call. I sent them many legal documents and still they say to me no one can call me and to contact once I get a a photo Id.
Yes I know I should have made sure passport was in date, but I dint drive so no licence.
Frustrated at lack of help, understanding or communication.

New player, really enjoy the site. Easy accessibility and great online support at hand. Happy player 🙂

terriable terriable – i always make sure that i dont click on the add bonus, but sure enough i had £30 bingo bonus which i dont even like bingo! i go for the slots.
Having made a few deposits again always avoid the bonus option, came to withdraw some winnings and i couldnt have them till i had spent my own real balance to get to the bonus balance ! how stupid is that?? and then once the bonus had gone i could withdrawal!!
i didnt have any money left after that! i contacted their live chat and was told i had to wager some more money and then i could also contact them again to opt out of any future bonus? I thought i had done that when i deposited? no apparently you have to email them as they will still add a bonus to your account whether you wanted it or no, thus tying your own money to their wagering requirements! total rubbish told them to close my account – i shall not going back!

They automatically give you a bonus so beware. high wagering required before you can make a withdrawal. Even if you haven’t used the bonus you still can’t withdraw your winnings unless you deposit and wager ridiculous amounts. What’s wrong with a tick box like other sites so you can choose if you want a bonus. Very sly as they say you must email,customer support before playing to stop bonus.

Bonuses offered are matched and can have no complaints with this. Offer was deposit £10 and get £40 to play on bingo and this was credited with no issues as well as 150 free spins on rabbit in the hat slots which was also credited with no issues.
I won almost £20 from my 150 free spins which were based on 9 lines at 1p per line. However, when the bonus expired and i played on the real slots the no of wins reduced considerably. Also, with the bingo, considering the extremely low no of players playing on the games and low prizes which indicates a low level of cards purchased by the small no of people playing, i very rarely came close to winning which you would expect given the no of games i played. bet 365 bingo is by far 100 times better.

Very happy playing at Glossy Bingo so far. Don’t play bingo, just slots. Deposited on the Friday £10and played with the same tenner until Tuesday and then withdrew £300. The money was pending for 24 hours and received in my bank account 48 hours later. Well done Glossy.

Do not use the glossy bingo site they never pay out i call it robbery. i won £239 had to play till i got down to £80. Withdrew it and then they messaged saying I cannot have it as still had to use £100 more.

I’ve been playing Glossy Bingo for a few years and quite enjoy the site. I have had several big wins (no jackpots though…lol) but I do find that the limit on withdrawals is quite wrong.

I won £11k in total, but they only allow you to withdraw £5k and then you have to wait a complete month before withdrawing the rest. When I won my first big one my withdrawal limit was smaller, but I found that having withdrawn the limit at that time that I ended up going and playing the rest…that was a mistake I have not repeated.

I feel that by having to wait a whole month before being allowed to withdraw anything over £5k is their ploy for you to play back your winnings. Also the fact that you have to wait for 48 hours before the money is processed is another downside…again I feel this is their ploy for you to reverse withdrawals.
I rarely play bingo because I don’t really win, but when I do it is usually with bingo bonuses and then I will just buy in advance and I find that I win better that way then having the actual tickets on screen. Glossy and Butlers are the same company but I don’t mind playing these sites.

I have been playing on Glossy Bingo for a while now with minimal wins. Not a fan of the bingo, but like the slots. Unfortunately, wagering is very high. This weekend I received an email saying if I deposit 10.00 I get 100 free spins. The free spins generated in a win of around 18.00 but now I have to spend 300.00 to release any bonus funds to cash. Please do not accept free offers from this site as the cost is tremendous. Play with cash and ignore all bonus spins, etc.

I have to say I am surprised with the negative comments, however people clearly do encounter problems. I personally have found Glossy Bingo to be a great site. I never do very well on bingo so decided to play the slots. Found one which was very lucky for me and won quite a bit. Decided to withdraw some of my winnings and I knew that I would lose the bonus amounts, but most sites apply these rules.
I have received e-mails informing me where the withdrawal was up to and received my money back in my bank with no problems and also found the customer services team very helpful whenever I needed them.
I will continue to play at Glossy and am sorry for the people that have encountered issues.

Be aware of bonuses requirements. Slots hardly payout. I was new member won at first not enough to cover bonus requirements – 390 worth before can withdraw. chat host seem to know ppl and even called ppl out who was going win bingo, claiming they decide who wins jackpots. Took screen shot claimed i was going take it further and they laughed and kicked me out of chat. Be aware another money grabbing fix, there own words not mine. I dont beleive for one moment anyone has really won thousands of pounds. Maybe all know eatch other just promoteing the site who knows – let you make your mind up. steer clear, nothing to gain here.

Be careful with Glossy Bingo. After having documents accepted and receiving first withdrawal, apparently for my second withdrawal they have not received them. What a farce. I have contacted lotteries and gaming, Malta,to complain about this site. I urge you all to do the same; withholding funds seems to be their game.

Great in one respect as I have joined on Wednesday 4th Feb, deposited 20.00 and got 80.00 bonus, but found bingo limited so played on slots with my real money (as cant use bonus funds on slots) and I have won a massive 13,000 – it is safe to say that on Wednesday I was over the moon! BUT..I have tried to withdraw this 13000 (I had to forfit the bonus, but so didn’t care about that as struggled to spend it anyway.
First they tempt you by leaving it in holding for 24 hours (they are kindly seeing if you change mind for your benefit -not-). So I’m past that 24 hours and yesterday (friday) got an email early morning confirming its now being processed! Only I go to check my account (don’t know why but just as well I did) coz 13000 has been placed back into my account!!! I contacted them via email and did get a quick response and they said this is because you have not sent documents requested – then listed photo id such as licence or passport and a posted utility bill (they had not already requested this it was the first I had heard of).
I don’t mind proving my identity, but what bugs me is they have put money back in the account in my opinion for more temptation and the fact they insist on a posted bill when they know that most people don’t have them it is all tactics to prevent me from withdrawing which is getting my back up. But I do have the correct documents and can get them there if they actually tell me where to send them as they did not bother to tell me in the email reply so iv had to ask which is where I’m at waiting for an address, so I’ll keep you posted guys ……..

Glossy Bingo is typical of many bingo sites today. Lots of tempting offers to lure you in but if you actually want to withdraw some money it is like asking for the Crown Jewels. The people on their chat service are totally useless and unhelpful. I am trying to withdraw less than 50.00 and they are demanding to see all sorts of documentation first; never had this problem with other sites I have used.
If you want to join a site that will make your blood boil Glossy Bingo is for you!

Glossy Bingo is a site i had heard of but never bothered to play on until recently, but i am so glad i did. Not only did i get 4 amazing deposit offers for my 1st 4 deposits, i have a 50% redeposit bonus as standard and access to all the tournaments, big games, BOGOF offers and all. I have won on there and it took just a few days for it to reach my bank and the support staff and the hosts are fantastic, always ready and willing to help. The roomies are kind and sweet and you make friends real quick.
Glossy is definitely the site for me, its fantastic, all of the features, the massive collection of slot games, the new Immortal Romance room and the Spinner Room which u can win spins in every night – theres not a bad word to be said about Glossy. It’s ideal for anyone and everyone and i love it, come join in, i promise you wont be disappointed x 🙂 x

I found this site to have very limited choice in bingo games and felt like I never came even close to winning when I played. Good variety of slots though and I was a lot luckier here winning a couple of hundred pounds, however the withdrawal process is endless, 5 days alone just to get through processing stage so you’re looking at best part of 2 weeks before winnings hit your bank which is ridiculous and I ended up re playing it and losing. Don’t fall for the free spin bonus either on here as any winnings are placed in bonus funds. Very disappointed with this site, but mainly because of lengthy withdrawal process.

This site is unbelievable! I have deposited £80 in cash & had £160 in Bonus, spent cash in slots which are very poor in payouts, lucky if you see bonus rounds! You are limited in bingo at £2.40 so you can’t max on tics, you’ll be very lucky to get a consolution prize for 1tg as you probably won’t get past 3tg! In my opinion don’t waste your time & money on this site as it is very boring indeed!!

I’m not a fan of the bingo at Glossy, feel it is very limited. Games are expensive and not much choice. Have had no problems whatsoever withdrawing. Big downside is cash is always used first and if you withdraw cash you lose all bonus funds, but if you try to use up the bonus funds you have no cash left.
This all seems a bit negative, but believe it or not, I’m completely hooked. Loving Piggy Fortunes, best game ever with tremendous graphics, such good fun. It takes a while and quite a few pounds to activate Big Bad Wolf Feature but well worth the wait.
I deposited £10 and withdrew £100. Sorry about another negative, but withdrawals can be reversed in the next day or two so you wait a bit longer for your money and are so tempted to reverse the withdrawal when funds are low, like I did now to get another fix of Piggy Fortunes.

Absolutely terrible. You deposit £10 at Glossy Bingo and they give you £50 bonus – GREAT!! not!! That bonus can only be used on 2 bingo games…all the rest are real cash play only. Not only that, but they limit how many tickets in those games you can buy if you are spending bonus money…and if you manage to have a win…after spending my £10 plus £30 of the bonus I finally had a win 86p woopy…then when you buy the next few tickets they took my 86p “real money” first!!

What they do not tell you at Glossy Bingo is that you can’t withdraw anything until you have lost over £150.00. I am trying to withdraw £29.53 and they won’t because I haven’t “wagered” enough. This is promoting irresponsible gambling and I am horrified.
Taken from their website:
7.2 Players will be required to complete an acceptable amount of gaming activity (defined as meeting the wagering requirements) on any cash deposited and BBz received, before being eligible to withdraw;
7.2.1 Wagering requirements are calculated at three (3) times your deposit(s) plus bonus(es) awarded. This requirement applies to your first four (4) deposits. Please note that any roulette, video poker or blackjack play are not included in wagering requirement calculations. For example: your first deposit of £10 gets you a £40 deposit bonus. This is a total of £50, you must now wager 3 times this (£150) before being eligible to withdraw.

Glossy bingo is a great site with great welcome offers. Easy to use, lovely roomies in all chat rooms. The chat hosts are the best and play chat games right throughout the day. The only downs side to glossy bingo is they give you a huge bonus, but restrict how many bingo tickets you can buy using bonus funds and usually less then the amount you need to get free cards in 75 ball room. Other then that all in all a great site i recommend giving it a try. It’s surely going to be my new bingo home. 8/10 over all mark

Glossy bingo is just what it says. A fab name for a fab bingo and the hosts are amazing. There’s fantastic chat games and for the first twenty four hours u get double points for any games played and chat games won. You can redeem your loyalty as u play, just press add to funds. And when u sign up and deposit just a fiver they give u another twenty five pounds. So all round it great.

Good news is Glossy Bingo is paying out £500.00 but beware of charges – £6.00 for normal postage or £30 for courier to deliver your cheque??? Have never had to pay this before and find it to be excessive.

Joined Glossy Bingo to play bingo, you get bbz as bonus when you deposit, when your cash is gone and you rely on bbz you cannot max on cards your limited to 24 and no chance of winning. I ended up playing slots in casino to just use up what I had and after using the free spins I ended up winning £180 which I tried to withdraw…..a fortnight later I have still not got the winnings….however by playing same slot game this is now up to £500. Each time I send proof of who I am the money is returned to my account. I do not get paper bills, do not drive and my passport has expired!! Yesterday I sent copies of marriage certificate, birth certificate and daughters birth certificate that shows my address – money was put back in my account. This morning I received a statement from Scottish Gas, am hoping they will pay out now and then I can close this account. Ha ha if they paid the original £180 I would have left it at that but now they owe me £500. The reason I was going to leave the site anyway is because if you deposit using ‘mastercard’ which is on my debit card from Clydesdale bank, they cannot pay winnings directly into your bank, you are paid by Cheque! I work 5 days a week out of town and its not convenient to be paid by cheque. They need to make this more obvious to players as I would not have joined had I known this. BTW the best bingo site I have been on that is fair and treats it players properly is JPJ!!

I liked this site – got £25 free when I deposited £5 and 10 free spins on slots. Won a line with my BB and used it to play slots and which I went on to withdraw with no problem – will play again.

Huge thumbs up for Glossy Bingo. Have just had word that they are giving me the £2750 that I won last week by cheque. Love this site – the people you speak to on the phone are friendly and helpful.

Undecided for the now. I have won 2750 and have requested a withdrawal. I have sent in marriage licence, birth certificate, provisional licence, but have been told that i need a recent bill or bank statement, but as i don’t have paper bills anymore i don’t have them. I have sent lots of other things dated just 2 weeks ago, so here’s hoping that is enough. If not it’s a trip to the bank to ask for a statement to be sent out. Will keep everyone informed how it has went – here’s hoping it will be a thumbs up.

Worst site I have ever been on. Send emails offering bonus then do not fulfill. With bonus funds you can only buy a certain amount of tickets, also you cannot play on a lot of the bingo games with bonus funds. I closed the account with 20bbz left in as site was so awful.

I don’t know what times the other reviewers have been on Glossy Bingo, but get on there in the evening and it’s buzzing! Good payouts, nice peeps. Slots aren’t the best, but I’m there to play bingo. Well worth a look, it’ll get a lot busier soon too…seen it happen enough times with other sites.

I’ve just joined Glossy Bingo. So far, only a few rooms. In fact, there was only one bingo room running when I was on it, but more open later in the day. Friendly staff and players make this website well worth more visits!

Joined Glossy bingo with a great 400% bonus. Deposited 25 pounds got 100BBz as they call them. Loads of different slots on this site and wide range to choose from. Now the bingo, well not so good. 87 players and jackpot total 16 pounds to split with the 1 line 2 lines and full house.

Did ask the CH how come all these players and the pots are so low – most of them playing withBBz she said, not the same as cash players. These BBz are worthless, not like on cassava sites where you can play any bingo game with bonus money. Even after you deposit on Glossy bingo if you don’t play with your cash balance you are very restricted and can’t play a lot of the bingo games with BBz. I played 100BBz and didn’t win once. 400% deposit bonus. but it’s like you haven’t deposited and playing with free money. Not many bingo rooms to choose from. Had a look in 75 ball room – the pot was 2 pound.

Just joined Glossy Bingo and don’t like the idea that u depo 5 pound u get 25 free and u cant play the penny games with ur bonus money. Bit unfair when u made a deposit. Don’t think i will deposit here again – should be able to play all games if u depositing player.

Hi. I would not play on here again, too many silly rules. I deposited cause it was a good bonus, but once your cash is gone even after depo they do not let you play certain games with your bingo bonus. In the 10p rooms even after depo if you only got bonus money left they only let you buy 24 tickets, so if you want to stand any chance of winning you have to keep depositing, so you have cash to buy more tickets. I have never heard of this happening on any other sites.and i play on lots. You cannot play in 1p rooms with bonus money either,so yet again you have to depo.