About Bingo Diamond

Bingo Diamond opened in August 2011 and operates on Microgaming bingo software. This is one of the market leaders in bingo and instant game development so the level of gameplay is very good. The site became part of the Broadway Group in 2015 and that means there is access to a couple of exclusive rooms only available here and at a couple of sister sites - not network wide.

There's a good selection of bingo and games to choose from. The bingo lobby shows you what's being played when, where, the ticket prices, prizes and players in each room. You even get the option of buying your tickets in advance.

Most of the bingo games here are buy one get one free, the more you buy, the more free tickets you receive. Each bingo room shows you the cost of the next games tickets.

Bingo Diamond have some great bingo jackpots and progressive jackpots on offer.

 

New player offer

500% first deposit bonus on first deposit of £5 or more.*

There's a 500% first deposit bonus at Bingo Diamond and that means you get £25 bonus on a £5 deposit.  

From June 2016 bingo bonus can be used in any room, but the number of tickets that can be purchased with bonus will be limited for fairness with cash players.

Maximum bonus £100.

*New players only. Wagering requirements apply. See website for full T&C.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Casino games
  • Slots

Bingo games

  • Broadway Room - this is where the non-networked games play. The room is for a limited number of sites on the Broadway network.
  • Friendship 90
  • Speed Bingo 90
  • Harmony 90
  • Sapphire 75
  • Spinner Room
  • Immortal Romance room

Slots and casino games

You will find all the Microgaming slots here, including all the new releases. Jungle Jim El Dorada, Lost Vegas, Bridesmaids and Hot as Hades are just a few of the top titles available.

Blackjack, Poker and Roulette are all well represented here in the casino section.

Withdrawal and wagering

  • Minimum withdrawal: £20
  • Processing time: 7 working days.
  • Bingo wagering requirement: 5x bonus.
  • Slots wagering requirement: 40x bonus

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

You can opt out of receiving deposit bonuses, including the 1st deposit bonus, but you must contact support prior to making your first wager in casino and/or bingo. Wait for confirmation of opt out before commencing to play.

One withdrawal every seven days.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Live Help - available 24/7
  • Email: support@bingodiamond.com
  • Email: via on–site form

Promotions

Free bingo on offer daily.

Every month there is £1,000 up for grabs. Tickets cost 50p and when you buy 6 tickets you get 6 free. Buy your tickets in advance from the bingo lobby so you don't miss out.

Win guaranteed cash in the 75 ball bingo room every day. Games start at different times and prizes are guaranteed at £100 and £200. Buy 6 tickets get 6 free.

Head to the Sapphire room every day at 5pm, 6pm, 7pm and 11pm because there's £50 guaranteed cash up for grabs for just a 10p bingo ticket. Buy 6 get 6 free.

Social media

Facebook: https://www.facebook.com/bingodiamond/ - little competitions and giveaways and all the latest news will appear on the Facebook page. If you are a fan of the soaps you will love this Facebook feed.

Twitter: Follow Bingo Diamond on Twitter here - https://twitter.com/bingodiamond and never miss a thing that is going on at the site.

Mobile and tablet

You can access Bingo Diamond via any mobile device on the relevant mobile browser.

The layout of the mobile version of the site is simple and easy to understand. Once you sign in the navigation bar is located at the top of the screen. You can access all the different different game types available here, such as, bingo games, slot games, casino games and jackpot games. You can also search for a specific game from the navigation bar as well.

Bingo Diamond has the same selection of games available as their desktop version and they all are optimized perfectly for mobile.

Everything else on this mobile bingo site is under the menu, located at the top left on the screen. Such as, promotions, banking and support.

If you wish to make a deposit, withdraw or set a deposit limit. You can go to menu and tap on ‘banking’ or simply tap on ‘account’ on the homescreen.

Overall it’s a shame that Bingo Diamond doesn’t presently have an app available, however it runs great on the mobile browser, with super fast load times and with no crashing. It’s simplistic and easy to navigate.

iOS App Store - There is presently no iOS app available for Bingo Diamond.

Google Play - There is presently no app available from the Google Play.

Android - Presently Bingo Diamond does not provide an alternative way of download an app to your android phone.

 

Company Information

    • Owner
    • PVT
    • Licence
    • UK Gambling Commission & Malta Gaming Auth.
      • Launched
      • August 2011
      • Payment Types
      • Help & Support
        • Live Help 
        • Email: support@bingodiamond.com
        • Email: via on–site form
BingoRank: 2.8 based on 14 reviews
WhichBingo Rating
4
Players Rating
1.5

Based on 13 reviews

    Reviews for Bingo Diamond

      1. Missbingo17

        Bingo Diamond username: Lillots14

        User Rating:User rating is 4.0 stars

        So I joined diamond bingo a while ago, but never actually used the account and got a message deposit 10 and play with 30 and free spins so I thought why not I will give it a go. So I spent my 10 on slots and won 138 pound so I pre bought some bingo tickets and logged out and left them to play when I logged back in to my surprise there was over 600 pound in my bank yay.
        So i then had to meet the wagering requirements which I did and had withdrew 550 and left some to carry on playing. I started playing a slot and wow I won another 500 so I changed my request to 1000. I was so happy 1000 off a tenner - get in.... anyway this was a Thursday night so as it states it pends for 24hrs and processed the next working day which would be Monday morning.... which I was quite happy about being it tells you any way. Bang on Monday morning my request was sent to the finance team, but the couldn't process it as they needed 2 forms of id, so returned my money sent the id they required and got an email to say it would be processed in up to 48hrs - fair enough I've had to send id to other companies to prove my identity. Anyway 48hrs was up and heard nothing and I thought to myself oh great I should have listen to the reviews, so I went to live help and they explained there was a back log of emails and could take another 48hrs - (yep they are fobbing me off as I've read the bad reviews).
        I waited and next day they processed my id and my account was up to date so withdrew again and guess what a few days later the funds were in my bank account - so thank you bingo diamond!!!
      2. andrewxcx

        User Rating:User rating is 1.0 stars

        OK so I have a problem with slots which I am getting help for....they are easy to get addicted to! Anyway I found out today that Bingo Diamond is part of the same group as Glossy bingo and Dotty bingo I have self excluded from previously and was told I wouldn't be able to open an account with any more sites within the group!
        Joined diamond bingo with the same name, address and used the same card to deposit. After losing 150 pounds I had a good run to win over 350 pounds! Try to withdraw and I am told they need further info and have returned the money to my bingo account.
        When I couldn't log in I used the chat to be told I had been excluded and my deposits would be returned the agent on the chat was very abrupt and made it clear I wouldn't be getting my winnings......more than happy to take my money when losing, but as soon as I win they exclude me.
        2 words - steer clear!!!!!
      3. tracy6410

        Bingo Diamond username: tracy65151

        User Rating:User rating is 1.0 stars

        I have been playing the slots for over a year now. Had a few wins and payout has never been a problem. Today i logged in to see if there were any bonuses available. Gave my details and this came back.

        Your account is closed and cannot be re-opened. then chat closed!!! a message came up self-excluded, which I never...the rudeness shocked me, also I had made deposits last week so what the
      4. honestmaid

        User Rating:User rating is 1.0 stars

        This site is a waste of time. You can win on the slots - i won £700, but was not allowed to withdraw as my account wasant verified. So i did what was asked and sent verification from my email address and still did not verify account, no email response at all. So could never withdraw. dont bother
      5. ienniv

        They ask for multiple id forms and then won't pay out anyway. They say not met the withdrawals stage when you have. Many users affected and seen their winnings withdrawn.
      6. 20/04/2017

        If there's one thing our Support team love doing, it's talking! Having a chat or answering those tough questions is what we're all about! We’re always really careful to make sure that our players hear back from us, because we always want to make sure that you know your voice is heard.

        Withdrawals is always one of those issues that pops up. We're always delighted when a player is able to make a withdrawal, but to make sure that it goes through, we just need to go through some checks, like most casinos would. We might ask for documentation and we can be strict with the format, but this just for security. At the end of the day, what’s important to us is that your winnings go where they belong, in to your back pocket and not somebody else’s!

        Thanks for getting in touch :)
      7. Staceyyllou7

        Our winnings do not go into our back pockets.... thats the point, hence all of the complaints. I will do everything in my power, send as many emails, make as many phone calls.
      8. Binty

        Bingo Diamond username: Worst bingo site ever

        User Rating:User rating is 1.0 stars

        The worst site I've ever been on. I joined but didn't like the site lay out or prizes but their minimum withdrawal is 20 so i deposited another 10 so I could withdraw the 20. I didn't use the bingo bonus at all but now they say I have to wager 150 to be able to withdraw. What an utter con! If you don't like the design or the site and haven't used their free money you should be able to withdraw your OWN money back. Rip off.
      9. 20/04/2017

        Sorry for the late reply!

        We're always open minded when our players tell us that they're not enjoying their gaming experience, because it's really important to us, and if we have a technical hiccup and it affects you, we're delighted to help. We'd always recommend that you give us a shout via email or live chat, just so we can discuss the options, because once you get your bonus and start playing, your wagering requirement kicks in.

        If you don't touch the bonus but you play away anyway, this tells us that your happy to keep playing with the bonus as well and it can affect you if you're looking to make a quick withdrawal.

        So make sure to let us know if you don't want that bonus, before you start playing!

        Thanks for getting in touch :)
      Load more reviews
      1. Tescojackie

        User Rating:User rating is 1.0 stars

        I won 1000.00 2 weeks ago said my money is being processed, still not got it. There is no phone number to contact them I've never had this on any other sites. They want proof of your credit card, a recent bill and a copy of your passport for driving licence if you don't have these I really don't know how you would get your money - like I said I'm still waiting.
      2. katexoxo92

        Have you tried posting on their Facebook page?
      3. 20/04/2017

        Sorry for the late reply!

        We never like to hear that you're having trouble making a withdrawal. Do keep in mind though, that for a withdrawal of £1000.00, it's really important that we make sure that we know the payment is going to your back pocket and not somebody else's. That's why we would always be sure to ask for documentation. We only ask for ID (driving license or passport) and proof of address (a recent bank statement or utility bill), bank cards are something that we wouldn't require for your security!

        Once we process your payment, it's all down to your bank. Some can be quicker than others, but they'll all do it within 5 working days.

        Thanks for getting in touch :)
      4. gratefulone

        User Rating:User rating is 1.0 stars

        £310 later, finally got a bonus round, Immortal Romance, 90p a spin. Yeahhhhhh I won!!!! £3.90p eh? Is someone taking the micheal?
      5. 20/04/2017

        Sorry for the late reply!

        We've made so many updates and new innovations since your post. We're really excited about them all and we hope that you've stayed with us to see them all happen! £3.90 doesn't sound great, does it, and I know that we can do better than that, and we do, all the time. So please try coming back and see all those changes that we've made. Let our friendly Customer Support team know and you never know, there may even be a little bonus that we can add to your account to spice up your play even more.

        Thanks for getting in touch :)
      6. Loghead86

        User Rating:User rating is 1.0 stars

        Absolutely disgusting .. I am trying to withdrawl 1,740.00 and they said they emailed me to provide proof who i am. They never emailed me. Who can i see to take this further? I wouldnt even wager 1.00 again.. There isnt even a bingodiamond phone number.. Im fuming
      7. BingoMe

        With some bingo sites, you need to prove who you are with ID before you can withdraw a large amount of money. Have they asked for ID?
      8. debbie57

        User Rating:User rating is 1.0 stars

        Rubbish! Made a small withdrawal after i thought i'd met the wagering requirements, but it was reversed without explanation! Then when i thought i'd met the wagering requirements, a number of times, i was continually told i hadn't. Slots are pretty awful and you only win on the bingo if you buy a lot of tickets, which works out quite expensive. Steer clear ! much better sites around
      9. 20/04/2017

        Sorry for the late reply!

        Wagering requirements are just one of those things, always getting in the way of a good streak! They can affect your withdrawal if you don’t complete them. Luckily, your wagering requirement can be as little 5 times the value of your first deposit bonus, small enough that you can still come out ahead once it's done.

        We know it can be a pain when you're not sure how much you have left to play before you can withdraw, and that's why our Support team are always on hand, just to lend a hand and give you a real-time update if you need it.

        Our Slots and Bingo games have gone through a lot of updates since your post also, including lots of new, exciting games and bigger payouts. We'd love to see you come back and see what's happening, you never know, our Support team may even be able pop a little bonus on to your account, just to spice thing sup a bit!

        Thanks for getting in touch :)
      10. Littlelou

        User Rating:User rating is 1.0 stars

        Wouldn't waste your money on this site, just awful. My advice stay away don't play. Wish I hadn't wagered, very hard to win and when you do it hard to get the cash and to play it was awful. Winners where showing in chat room before number came up. Not happy.
      Load more reviews
      1. Missbingo17

        Bingo Diamond username: Lillots14

        User Rating:User rating is 4.0 stars

        So I joined diamond bingo a while ago, but never actually used the account and got a message deposit 10 and play with 30 and free spins so I thought why not I will give it a go. So I spent my 10 on slots and won 138 pound so I pre bought some bingo tickets and logged out and left them to play when I logged back in to my surprise there was over 600 pound in my bank yay.
        So i then had to meet the wagering requirements which I did and had withdrew 550 and left some to carry on playing. I started playing a slot and wow I won another 500 so I changed my request to 1000. I was so happy 1000 off a tenner - get in.... anyway this was a Thursday night so as it states it pends for 24hrs and processed the next working day which would be Monday morning.... which I was quite happy about being it tells you any way. Bang on Monday morning my request was sent to the finance team, but the couldn't process it as they needed 2 forms of id, so returned my money sent the id they required and got an email to say it would be processed in up to 48hrs - fair enough I've had to send id to other companies to prove my identity. Anyway 48hrs was up and heard nothing and I thought to myself oh great I should have listen to the reviews, so I went to live help and they explained there was a back log of emails and could take another 48hrs - (yep they are fobbing me off as I've read the bad reviews).
        I waited and next day they processed my id and my account was up to date so withdrew again and guess what a few days later the funds were in my bank account - so thank you bingo diamond!!!
      2. beakz

        User Rating:User rating is 4.0 stars

        I am a member of Bingo Diamond for near 2 years now and have had no problems as yet. I have won around 200.00 in the 2 years and always got my withdrawels within 3 days. You dont win a lot, but you do win sometimes, its more for the interest for me: although when you use bbz you do need to win what you use on bbz by double in order to withdraw and it has to be 20 or more so if you use 10 bbz you need to win 30 in order to withdraw 20 if you get me... hope this helps.
      1. andrewxcx

        User Rating:User rating is 1.0 stars

        OK so I have a problem with slots which I am getting help for....they are easy to get addicted to! Anyway I found out today that Bingo Diamond is part of the same group as Glossy bingo and Dotty bingo I have self excluded from previously and was told I wouldn't be able to open an account with any more sites within the group!
        Joined diamond bingo with the same name, address and used the same card to deposit. After losing 150 pounds I had a good run to win over 350 pounds! Try to withdraw and I am told they need further info and have returned the money to my bingo account.
        When I couldn't log in I used the chat to be told I had been excluded and my deposits would be returned the agent on the chat was very abrupt and made it clear I wouldn't be getting my winnings......more than happy to take my money when losing, but as soon as I win they exclude me.
        2 words - steer clear!!!!!
      2. tracy6410

        Bingo Diamond username: tracy65151

        User Rating:User rating is 1.0 stars

        I have been playing the slots for over a year now. Had a few wins and payout has never been a problem. Today i logged in to see if there were any bonuses available. Gave my details and this came back.

        Your account is closed and cannot be re-opened. then chat closed!!! a message came up self-excluded, which I never...the rudeness shocked me, also I had made deposits last week so what the
      3. honestmaid

        User Rating:User rating is 1.0 stars

        This site is a waste of time. You can win on the slots - i won £700, but was not allowed to withdraw as my account wasant verified. So i did what was asked and sent verification from my email address and still did not verify account, no email response at all. So could never withdraw. dont bother
      4. ienniv

        They ask for multiple id forms and then won't pay out anyway. They say not met the withdrawals stage when you have. Many users affected and seen their winnings withdrawn.
      5. 20/04/2017

        If there's one thing our Support team love doing, it's talking! Having a chat or answering those tough questions is what we're all about! We’re always really careful to make sure that our players hear back from us, because we always want to make sure that you know your voice is heard.

        Withdrawals is always one of those issues that pops up. We're always delighted when a player is able to make a withdrawal, but to make sure that it goes through, we just need to go through some checks, like most casinos would. We might ask for documentation and we can be strict with the format, but this just for security. At the end of the day, what’s important to us is that your winnings go where they belong, in to your back pocket and not somebody else’s!

        Thanks for getting in touch :)
      6. Staceyyllou7

        Our winnings do not go into our back pockets.... thats the point, hence all of the complaints. I will do everything in my power, send as many emails, make as many phone calls.
      7. Binty

        Bingo Diamond username: Worst bingo site ever

        User Rating:User rating is 1.0 stars

        The worst site I've ever been on. I joined but didn't like the site lay out or prizes but their minimum withdrawal is 20 so i deposited another 10 so I could withdraw the 20. I didn't use the bingo bonus at all but now they say I have to wager 150 to be able to withdraw. What an utter con! If you don't like the design or the site and haven't used their free money you should be able to withdraw your OWN money back. Rip off.
      8. 20/04/2017

        Sorry for the late reply!

        We're always open minded when our players tell us that they're not enjoying their gaming experience, because it's really important to us, and if we have a technical hiccup and it affects you, we're delighted to help. We'd always recommend that you give us a shout via email or live chat, just so we can discuss the options, because once you get your bonus and start playing, your wagering requirement kicks in.

        If you don't touch the bonus but you play away anyway, this tells us that your happy to keep playing with the bonus as well and it can affect you if you're looking to make a quick withdrawal.

        So make sure to let us know if you don't want that bonus, before you start playing!

        Thanks for getting in touch :)
      9. gratefulone

        User Rating:User rating is 1.0 stars

        £310 later, finally got a bonus round, Immortal Romance, 90p a spin. Yeahhhhhh I won!!!! £3.90p eh? Is someone taking the micheal?
      10. 20/04/2017

        Sorry for the late reply!

        We've made so many updates and new innovations since your post. We're really excited about them all and we hope that you've stayed with us to see them all happen! £3.90 doesn't sound great, does it, and I know that we can do better than that, and we do, all the time. So please try coming back and see all those changes that we've made. Let our friendly Customer Support team know and you never know, there may even be a little bonus that we can add to your account to spice up your play even more.

        Thanks for getting in touch :)
      Load more reviews

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