Rialto Casino Review

Our score How we rate
4.4 4.4 /5
User rating Based on 2 reviews
star 1 /5
Casino Games Excellent Slots Live Casino Games
Claim £300 in Bonuses + 200 Free Spins on First 3 Deposits

*18+. Welcome bonus package on first 3 deposits 1st Dep. Min £20 (Exc PayPal) 40x wagering (bonus & deposit). max bonus to cash 5x. 50 Free spins. 25x wagering. Max bonus to cash £25. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full T&C apply. Please play responsibly. begambleaware.org #AD

Launched 2022
License UK
UK License Holder Name Rank Interactive (Gibraltar) Ltd
UK License Number 57924
Live Chat 7am-10.30pm daily
Phone 08002797632 (Toll Free)
FAQs yes
Payments methods
Paypal payment method Visa Debit Maestro payment Mastercard Debit PaysafeCard Logo payment
Game Manufacturers
NetEnt Software Microgaming evolution-gaming IGT software Bally Slingo
Claim £300 in Bonuses + 200 Free Spins on First 3 Deposits
Play

*18+. Welcome bonus package on first 3 deposits 1st Dep. Min £20 (Exc PayPal) 40x wagering (bonus & deposit). max bonus to cash 5x. 50 Free spins. 25x wagering. Max bonus to cash £25. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full T&C apply. Please play responsibly. begambleaware.org #AD

Claim £300 in Bonuses + 200 Free Spins on First 3 Deposits

*18+. Welcome bonus package on first 3 deposits 1st Dep. Min £20 (Exc PayPal) 40x wagering (bonus & deposit). max bonus to cash 5x. 50 Free spins. 25x wagering. Max bonus to cash £25. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full T&C apply. Please play responsibly. begambleaware.org #AD

Updated March 8, 2024

Introduction to Rialto Casino

If Rialto Casino looks and feels familiar, it may be because you already know of Grosvenor Casino The Rialto in London, located on Coventry Street. This popular casino now has an online venue to visit where players can get access to over 500 slots and live casino games from top software providers. It offers 24/7 live chat customer support, fast and free withdrawals, and a big welcome package spread over your first three deposits to the site. Players can also enjoy these games on the go from the downloadable Android mobile app.

Brand Rating

The Site gets a WhichBingo  4.4* rating – here’s how 

CriteriaWhat We FoundScore
Welcome Offer  £300 Bonus 200 Spins Over 3 deposits Paypal excl. 
Promotions Daily Wheel Spin Free Spins Tournaments Drops and Wins 5 
Wagering 40x on Dep and Bonus5x bonus win cap25x on spin wins  Spins wins capped 3 
Payment Methods Debit Cards Paypal Paysafe ApplePay 4
Withdrawals Fast Withdrawal System (15m) Standard Withdrawal System 1 – 3 days5 
Game Selection 400+ slots Live Casino Table Games Scratch and Arcade 
Navigation Easy to use  Search Options Filters
Mobile Play Mobile App Any mobile browser4.4 app rating Responsive 5
Customer Support Live Chat Telephone Email FAQ 5
Safeplay Tools Net Dep Limits Reality Check Take a Break Self Exclude 5
 
TotalDivide by 104.4
pros
  • 500+ slots and live casino games
  • Free and fast withdrawals
  • Wide range of payment methods including PayPal and Paysafecard
  • Live chat customer support
cons
  • Some may not like 3 tier welcome split
  • Average wagering requirements, but are win caps

Bonuses and Promotions at Rialto Casino

Welcome Bonus

New players joining Rialto Casino can take advantage of the welcome package available over the first three deposits. Make your first deposit of £20 or more to claim a 100% deposit bonus up to £100 plus 50 free spins.

The second deposit bonus offers a 50% deposit bonus up to £100, plus 75 free spins. With the third deposit offer, players can claim a 50% deposit bonus up to £100, plus 75 free spins.

All bonuses and free spins are valid for seven days from the claim date. There are 40x wagering requirements attached to the bonuses plus deposit. PayPal deposits are not eligible for these offers. Max wins are 5x the bonus and the free spins have 25x wagering requirements attached with max wins of £25. All free spins are eligible for the slot game Fishin’ Frenzy Megaways.

*18+. Welcome bonus package on first 3 deposits 1st Dep. Min £20 (Exc PayPal) 40x wagering (bonus & deposit). max bonus to cash 5x. 50 Free spins. 25x wagering. Max bonus to cash £25. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full T&C apply. Please play responsibly. begambleaware.org #AD

Promo Codes

There are no promo codes needed to take advantage of the welcome packages at Rialto Casino.

To claim the first deposit welcome offer follow these steps:

  1. Visit the cashier area in your account
  2. Choose the ‘1st Deposit Offer’ when depositing £20 or more
  3. The bonus and free spins will instantly be credited to your account

Other Promotions, Bonuses and Perks

One of the biggest ongoing promotions at Rialto Casino is the daily rewards promo. Players can spin the wheel daily to win prizes of up to £500. The site also has a weekly £2,000 leaderboard tournament and a Drops and Wins promo with the potential to win a share of £2 million.

Rialto Casino offers a loyalty programme where the more you deposit and play, the more loyalty points you are awarded. The exchange rate is £1 bonus for every 1,000 points earned. Any bonuses here come with 10x wagering requirements attached.

Look out for special promo code offers in the Promotions section at the site offering free spins with minimal wagering.

User Experience

Rialto Casino – easy to play and easy on the eye

Registration Process

Signing up to play at Rialto Casino could not be easier.

  1. Enter your title, first name, last name, date of birth and email
  2. Enter your mobile number, country, address and marketing preferences
  3. Enter a username, password and any promo codes
  4. Click ‘Register’

Once your account is credited, you will instantly be prompted to click on the ‘Deposit Now’ button and make your first deposit to Rialto Casino. During the sign-up process, players will have their identity verified to ensure there is no underage gambling taking place.

ID required for signing up or withdrawals

Copies of documents you may be asked to send include your passport, driver’s license, utility bills and bank statements

Send these documents to [email protected] if asked

Once your identity has been verified, you will be able to make withdrawals.

Website Design and Navigation

Navigating around Rialto Casino was very easy and I liked the quick tabs at the top of the screen which allowed players to quickly find the games that they are looking for. It is very simply designed with a plain black and white colour scheme, which oozes class.

Rialto is a mobile-friendly online casino. The games are designed using the latest HTML5 technology at this site, so you can simply log in via your mobile browser to access games anytime, anywhere. There is also a Rialto Casino mobile app available to download on Android devices.

Rialto Casino is a user-friendly site that makes it very easy to find the games that you are looking for. Simply narrow your search by the type of game you are looking for to check out its catalogue.

Game Selection at Rialto Casino

Players can enjoy a wide range of video slots, jackpot slots, Slingo games, scratchcards and live casino games from world-class software providers. Plus we love the live gameshow options too.

Slots & Casino Games

Game Software providersEyecon, Microgaming, NetEnt, IGT, Novomatic, Barcrest, Slingo, Pragmatic Play,
Evolution, Blueprint Gaming and more
Number of Slot games400+
Type of slot gamesvideo slots, jackpot slots, scratchcards, arcade games
Type of Casino Gameslive casino, roulette, blackjack, game show, baccarat

At Rialto Casino, players can enjoy choosing from over 400 exciting slots and live casino games. Some of the most popular slot games here include Immortal Romance, Dolphin’s Pearl, Reel King Mega, Bigger Bass Bonanza and Starburst. Jackpot slot games are available here too and include titles such as Eye of Horus Jackpot King, Wish Upon a Jackpot King and Diamond Mine Megaways Jackpot King.

For those who enjoy live casino games, there are plenty at Rialto Casino from Evolution Gaming. This includes games such as Victoria Roulette Live from London, Golden Wealth Baccarat Live and Monopoly Live.

When it comes to bingo this is one casino where you have to make do with video bingo. These include Thunderstruck II Video Bingo, Break Da Bank Again Video Bingo and Book of Ra Multi Card Bingo Deluxe.

Payment Options at Rialto Casino

Instant deposits at Rialto Casino using popular UK payment methods.

Players can use a range of payment methods at Rialto Casino including debit cards, e-wallets and e-vouchers. There are no fees to worry about when making withdrawals at this site.

Deposits

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10Instantn/a
Mastercard debit£10Instantn/a
PayPal£10Instantn/a
Paysafecard£10Instantn/a
Apple Pay£10Instantn/a

Depositing at Rialto Casino is easy. Simply visit the banking area and choose your preferred payment and depositing amount to start the process. Once you have confirmed the transaction, the money should instantly be added to your account.

Withdrawing

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit£10 1 – 3 working days/ Instantn/a
Mastercard debit£10 1 – 3 working days/ Instantn/a
PayPal£10Instantlyn/a
Apple Pay£101 – 3 working days/ Instantn/a

Most withdrawals are processed instantly and will be paid into your bank within 15 minutes. Rialto Casino also enables fast withdrawals on its site and this can be used with PayPal and most all major banks to quickly have your withdrawals sent to you. If you do not use the Fast Withdrawals process and opt for a debit card withdrawal, it can take up to three working days for the money to reach you.

Customer Service at Rialto Casino

At Rialto Casino, players can contact the team in three different ways.

And we love a comprehensive FAQ section and Rialto meets this need. It has four tabs – ‘Getting Started’, ‘Banking & Cashier’, ‘Slots & Instant Games’ and ‘Disconnection’. Each section has answers to all the most popular queries about Rialto Casino.

I thought the live chat service, in particular, was okay but I would have rather been connected to a real agent instead of a chatbot named Ace. Support here still gets our seal of approval though.

Rialto Casino on Social Media

Unfortunately, upon checking there does not appear to be any Rialto Casino social pages. This may be disappointing to some as this can be a great place to create a community and provide more information about new games, promotions and more.

Trust, Security & Fairness at Rialto Casino

Rialto Casino is a trustworthy brand that is part of the well-known Rank Group and licensed with the UK Gambling Commission by them. This group has been providing entertainment to UK players since 1937 and owns a wide range of venues and online sites. This includes big names such as Grosvenor Casinos and Mecca Bingo.

This site uses the latest SSL encryption technology to ensure your transactions are secure. What’s more, it is certified by IBAS, the Independent Betting Adjudication Service which provides impartial adjudications.

Safeplay Tools Available

Once you are inside your Rialto Casino account, you can visit the cashier section and click on ‘Manage My Limits’ to set your safe play tools. This includes:

  • 24 hour net deposit limit
  • 7 day net deposit limit
  • 30 day net deposit limit

As previously mentioned, there is also the option to set reality checks. Every player will have a gambling budget, so it is incredibly important to use these tools that are provided as they will help ensure you cannot deposit more than your limit.

Should I Play at Rialto Casino?

Rialto Casino is a big brand name that many in London are sure to recognise. It offers a decent range of exciting slot games, plus live casino games from world-class software providers. On top of all that, there is a three-part welcome offer, popular payment methods such as PayPal available, 24/7 live chat customer support and an app available to download on Android devices. On the other hand, the site could be regarded as having high wagering requirements by some – although we think 40x for a casino site is not overly excessive, but players should consider this before taking advantage of the welcome offer.

We think you will like Rialto Casino.

We want your Rialto Casino review!

Have you played at Rialto Casino UK? Then we want to hear from you! Let us know in the comments below your thoughts about this casino.

Rialto Casino faqs

What is the minimum deposit at Rialto Casino?

The minimum deposit at Rialto Casino is £10.

What is the minimum withdrawal at Rialto Casino?

The minimum withdrawal at Rialto Casino is £10.

Are there fees at Rialto Casino?

No, there are no deposit or withdrawal fees at Rialto Casino.

Is live chat customer support offered at Rialto Casino?

Yes, live chat customer support is offered at Rialto Casino as well as telephone and email support.

Is there a Rialto Casino mobile app?

There is currently no Rialto Casino mobile app available to download on iOS devices. Players can still access games on the go from the site’s mobile-friendly site on a mobile browser. There is a Rialto Casino mobile app available to download on Android devices.

What types of games are available at Rialto Casino?

Rialto Casino offers a range of slot games and live casino games. There are no bingo games available to play here.

Jennifer Mcfadyen

Author

JENNIFER MCFADYEN

Jennifer is a writer with over five years of experience in the online casino industry. She has a First Class Honours in Media and Journalism and specialises in writing online casino reviews, slot reviews and gambling news content. Public relations are also other areas of interest for Jennifer and she has worked across these industries before setting up her own content company.

User Reviews

1/5
Based on 2 reviews
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(2)
Donna
September 19th, 2023, 17:14
User rating:
It is almost impossible to win with Rialto. I spent a small fortune on a variety of different slots, all of which I know well and have played on other sites with much greater win ratio's. The one and only slot I actually began winning on, mysteriously developed an error on their system and would not allow me to continue playing. I'd call it a fix in normal terms, but they will have some wonderful terminology to justify it. Lots of slots, but don't plan on winning!!!
Gemma
February 11th, 2023, 18:45
User rating:
Avoid this casino. Today £140 disappeared from my account when I went to withdraw it. I've sent them proof and spoken to a chat advisor, but I've got to wait up to 15 working days to get my money back. Do not use unless you like hassle and issues taking weeks to be resolved. Avoid!!