Velvet Bingo review

Powered by Cozy Games
Velvet Bingo
Velvet Bingo

£15 no deposit required with exclusive code

New players only. Wagering requirements apply. See website for full T&C.

Play at Velvet Bingo
WhichBingo Rating
4.4
Players Rating
1.3
Velvet Bingo has received 13 ratings with a total score of 2.9

    Share this review

    About Velvet Bingo

    Velvet Bingo opened in November 2013 and operates on Cozy Games software on the Live Bingo Network. The site looks classical in nature and has a distinctive retro feel - inspired by 1940's glamour. The strong burgundy and gold colour scheme perfectly matches the image the name brings to mind.

    Velvet Bingo VIP Club is available to anyone who deposits £750 or more a month and they will be rewarded with special cash backs and gift certificates. These special gifts include: 

    • Appreciation Bonus every month based on the deposits made
    • Monthly Draw for one of three £100 gift certificates
    • VIP Special Bonus on deposits of £100 or more

    New player offer

    This is the latest site from this popular network and continues the tradition of offering a no deposit bonus, but this time only by special bonus code, which of course is available via WhichBingo. Players that join the site directly will not benefit from the no deposit bonus on offer. New players that sign up through WhichBingo will receive a no deposit bonus of £15.

    The first three deposits made at Velvet Bingo generate a total 500% welcome package:

    350% on first deposit; 100% on second; 50% on third.*

    *New players only. Wagering requirements apply. See website for full T&C.

    Promotions

    Once a member becomes a depositing player at Velvet Bingo it opens that second free bingo room and it also triggers a daily log in bonus.

    Help and support

    • Live Help
    • Tel: 020 3608 1305
    • Email: via on site form
    • On site support ticket

    Withdrawal and wagering

    • Minimum withdrawal: £30
    • Processing time: up to a week
    • Bingo wagering requirement: 4x deposit and bonus
    • Slots wagering requirement: 10x deposit and bonus

    Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

    Any no deposit bonus has wagering applied of 8x on bingo and 20x on slots.

    One withdrawal every five days and limit of £300 per week.

    Photo id, proof of address and copy of card will be requested.

    No withdrawal is permitted before a deposit has been made.

    Payment methods accepted

    Mastercard, Visa, Maestro, Solo etc. payments acceptedneteller payments acceptedpaysafecard payments accepted

    Games available

    • 90 ball bingo
    • 75 ball bingo
    • 80 ball bingo
    • 30 ball bingo
    • Slots
    • Casino games

    Velvet Bingo boasts of more than 50 slots, casino and table games - many available to play as mini-games alongside the bingo games.

    Mobile and tablet

    Players can take Velvet Bingo with them wherever they go thanks to its mobile bingo capability. It is possible to play all the bingo games and many of the most popular slots, casino and instant games on Apple, Android and tablet devices. Cozy Games were one of the first to deliver a high quality mobile bingo facility.


    Player Reviews (12)


      1. John1262

        The site is not the problem, its the Live Bingo Network and Cozy Games, same email address from all the sites and they are all sites are okay till you win. I have been lucky on the sites and enjoying my run of luck.
        My wife had £370 winnings refused and I myself have just had over £900 of winnings refused to be paid out on. Every time you win you have to jump through hoops to get your money,
        Plus I stumbled on some of my accounts have been duplicated, for what reason I don't know, plus when they don't pay you out they say " as per your request you have been self excluded ".
        So beware, I am so angry about the way these sites make you feel, and feel the need to bring this to innocent players looking for entertain attention.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: johng55

        Helpful review? Y  2 users said yes.

      2. Playernumberone

        Velvet Bingo is the worst gaming site that I have ever played on. 'Invisible barriers' are put up when it comes to withdrawing winnings. The withdrawal page says that you have met wagering requirements, but an email arrives saying that the requirements have not been met. One is not told how much more one needs to wager! This carries on indefinitely. I do not understand why the withdrawal page allows withdrawals, if this is not the case.
        Complaints are responded to in a mechanical fashion, and do not address this fundamental flaw. I am amazed that this type of blatant fraud is allowed to carry on. I was also asked to resubmit documents, even though I had already done so. I would highly recommend not joining this site! Really appalling.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: heaven48

        Helpful review? Y  13 users said yes.

        • Velvet Bingo Admin

          Hi Playernumberone,
          I'm very sorry to hear you have had an issue at Velvet Bingo. If you would like to drop me an email at abi@velvetbingo.com with your username and a brief description of what's occurred, i would be more than happy to assist you on this.

          Thanks,
          Abi
      3. jojomc1

        ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
        I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
        I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
        Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Velvet Bingo Admin

          Hi Jojomc1,

          Sorry that something seems to have gone wrong for you! please can you drop me an email to Abi@VelvetBingo.com and explain what's happened and I'll look into this for you! Don't forget to include your username.

          Thanks!

          Abi xx
      4. dazza1967

        Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

      5. chat1957

        I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
        Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Jaguar123

          15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto "cash balance" still 7.50 in "bingo bonus" i would of deposited if i lost all bonus bucks.
          I went on to win a further 120.00 with "cash Balance" and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
          i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!
      Load more reviews
      1. jojomc1

        ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
        I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
        I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
        Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Velvet Bingo Admin

          Hi Jojomc1,

          Sorry that something seems to have gone wrong for you! please can you drop me an email to Abi@VelvetBingo.com and explain what's happened and I'll look into this for you! Don't forget to include your username.

          Thanks!

          Abi xx
      2. dazza1967

        Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

      3. chat1957

        I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
        Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Jaguar123

          15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto "cash balance" still 7.50 in "bingo bonus" i would of deposited if i lost all bonus bucks.
          I went on to win a further 120.00 with "cash Balance" and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
          i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!
      4. bubblegem

        I received a letter promo for Velvet Bingo and foolishly registered. Had a 15.00 new player bonus and had to add card details to validate. Upon doing so i had a pop up saying my card details were registered to another player and there alias! Panicking coz they now had all my details i contacted live help - plz email a copy of the front of your card, im sorry your telling me you want all the numbers and what the card looks like?? No offer to check my card wasnt being used on there site etc,. My card is now cancelled! Not what appeals to me when joining a new bingo being trusted with my money! :(

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

      5. bingolover101

        Velvet is my new fave bingo site. I got 3 huge deposit bonuses with my first 3 deposits which was good. I love the prize room on Wednesday as I won a 20.00 voucher and 80.00 bonus in 1 nite! There is always great promos in the week as well. It's easy to use and CMs give out random bonuses, lol. Fishtoons is the best slot, I think.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  24 users said yes.

      Load more reviews
      1. bingolover101

        Velvet is my new fave bingo site. I got 3 huge deposit bonuses with my first 3 deposits which was good. I love the prize room on Wednesday as I won a 20.00 voucher and 80.00 bonus in 1 nite! There is always great promos in the week as well. It's easy to use and CMs give out random bonuses, lol. Fishtoons is the best slot, I think.

        User rating is 5.0 stars
        User rating: 5.0

        Helpful review? Y  24 users said yes.

      2. divine

        Has anybody took all there complaints to the financial ombudsman about Velvet? Because I won 300.00 and they took it away from me and they refused to give it to me back!! The company needs to be looked in to by a law firm or something like that as they can't do this to people.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  14 users said yes.

        • bingochief

          Thank you 4 your feed back....i wont join this site. people pls keep your money
        • gill1985

          Hi Divine

          I'm sorry to hear that you've had an issue on Velvet Bingo recently. I'd love to help you by investigating this matter further. If you can please send me an email at Val@velvetbingo.com containing your username I will be happy to look into this for you!
      3. vixx77

        Shocking site, don't go there! As for the withdrawal process, its so obstructive, I wont be back, don't waste your time. The rooms were really quiet which I thought would be a good thing, but no one talks, it was awful. Stay well away Id say

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  3 users said yes.

      1. John1262

        The site is not the problem, its the Live Bingo Network and Cozy Games, same email address from all the sites and they are all sites are okay till you win. I have been lucky on the sites and enjoying my run of luck.
        My wife had £370 winnings refused and I myself have just had over £900 of winnings refused to be paid out on. Every time you win you have to jump through hoops to get your money,
        Plus I stumbled on some of my accounts have been duplicated, for what reason I don't know, plus when they don't pay you out they say " as per your request you have been self excluded ".
        So beware, I am so angry about the way these sites make you feel, and feel the need to bring this to innocent players looking for entertain attention.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: johng55

        Helpful review? Y  2 users said yes.

      2. Playernumberone

        Velvet Bingo is the worst gaming site that I have ever played on. 'Invisible barriers' are put up when it comes to withdrawing winnings. The withdrawal page says that you have met wagering requirements, but an email arrives saying that the requirements have not been met. One is not told how much more one needs to wager! This carries on indefinitely. I do not understand why the withdrawal page allows withdrawals, if this is not the case.
        Complaints are responded to in a mechanical fashion, and do not address this fundamental flaw. I am amazed that this type of blatant fraud is allowed to carry on. I was also asked to resubmit documents, even though I had already done so. I would highly recommend not joining this site! Really appalling.

        User rating is 1.0 stars
        User rating: 1.0

        Velvet Bingo username: heaven48

        Helpful review? Y  13 users said yes.

        • Velvet Bingo Admin

          Hi Playernumberone,
          I'm very sorry to hear you have had an issue at Velvet Bingo. If you would like to drop me an email at abi@velvetbingo.com with your username and a brief description of what's occurred, i would be more than happy to assist you on this.

          Thanks,
          Abi
      3. jojomc1

        ive had an email on 15th Feb asking for deposit with 500% bonus with bonus code. I deposited £20 today and no bonus appeared. When i look back the email the bonus code expired on 24th Jan even though i was emailed this offer yesterday and also sent the offer by text.
        I have tried the helpline and they can not help me saying as the bonus code was not valid and i wont recieve the bonus. I have emailed the support and also the boss saying i was not happy and will be closing my account.
        I can not get my £20 back as it has not met wagering requirements. As i was not entitled to the bonus why is there wagering requirements on the £20 i have deposited?
        Will be waiting for their response and wont be spending my £20 until they come back to me. Either way, i will be closing my account when this issue is resolved.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Velvet Bingo Admin

          Hi Jojomc1,

          Sorry that something seems to have gone wrong for you! please can you drop me an email to Abi@VelvetBingo.com and explain what's happened and I'll look into this for you! Don't forget to include your username.

          Thanks!

          Abi xx
      4. dazza1967

        Awful. I deposited £20 and had some aweome wins. Played through till it said on screen i met my wagering requirements and tried to withdraw £200 at first. Got a email saying declined. Wagered another £100 as i won again and tried to withdraw. Still email said declined. Just played and got it up to £700. Wagered £200 still declined. I have wagered in bets over £1000 and they still wont pay. Worst expirience i have ever had if you email accounts and say well what are the requirements you just get told to play more and try again. i have kept all wagering logs and will go to the gambling commision.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

      5. chat1957

        I have played Velvet Bingo for 2 years. silly me spent thousands on cozy game slots and won a big fat 0.
        Do not play this site. all best bingo network sites are the same company total rip off. You cannot win. They promise you the earth and take the earth from you. Shamefull how the gaming commision allows this company get away with it.

        User rating is 1.0 stars
        User rating: 1.0

        Helpful review? Y  24 users said yes.

        • Jaguar123

          15 pounds no deposit bonus, what rubbish!! I didnt deposit, won 13.00 from bonus cash, which went onto "cash balance" still 7.50 in "bingo bonus" i would of deposited if i lost all bonus bucks.
          I went on to win a further 120.00 with "cash Balance" and i was excited, i thought ill withdraw as ill only lose it, i still have bingo bonus. Then told cant withdraw till deposited, so i did, for cash to be zeroed! to be told, its not real cash, its to check out our site! Rubbish!
          i was even advertised in top 5 winners of week! How dare they. On cosy games the 15.00 no deposit sites are basically worthless. i never won a penny, lost ten. how can they say i won!
      Load more reviews

    Write a review for Velvet Bingo

    Please write at least 5 words

    Your rating: Stars

    Make sure your email is valid to confirm registration.


    OR Login using your Facebook account

    Login with Facebook

    By submitting your review you are giving WhichBingo.co.uk the exclusive right to edit and post your review on this web site (and possibly within other media). Your review will be posted within five to seven business days. Submissions that do not follow our review guidelines will not be posted.


Share this review

£15 no deposit required with exclusive code

New players only. Wagering requirements apply. See website for full T&C.

Play at Velvet Bingo

Pop Envelope3