Golden Hat Bingo Review

Established Bingo Brand - 2003

  • Golden Hat Bingo is run by a friendly bingo manager and you will find a personal touch here.
  • Exciting promotions, massive prizes and loads of games!
Payment options
Software options
Support

FAQ section

Email: liam@goldenhatbingo.com

Email: support@goldenhatbingo.com

About Golden Hat Bingo

Golden Hat Bingo is run by a friendly bingo manager and you will find a personal touch here not commonly found on the Virtue Fusion network.

The site has been around for a long time, since 2003 in fact. It has had a couple of owners, but 8Ball Games know how to make players feel special and that is exactly what happens when you join Golden Hat Bingo.

This is a site that puts players first. Golden Hat know what roomies want when it comes to their bingo… FUN!  That’s why the Golden Hat site is full of exciting promotions, massive prizes and loads of games!

Website

www.goldenhatbingo.com

Launched

2003

Licence

UK

Games available

  • 90 ball bingo
  • 75 ball bingo
  • 80 ball bingo
  • Deal or No Deal Bingo
  • Rainbow Riches Bingo
  • Who Wants to be a Millionaire Bingo
  • Speed bingo
  • Slots
  • Casino games

Withdrawal and wagering

  • Minimum withdrawal: £10
  • Processing time: 5 working days once approved
  • Bingo wagering requirement: 6x bonus

Wagering varies with the promotion and games being played.

Wagering requirement amount is based on a first deposit and play through on bingo games only. Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Winnings from both bingo bonus spending and instants bonus spending will go to the bonus balance until the wagering requirements have been met in full.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Email: liam@goldenhatbingo.com
  • Email: support@goldenhatbingo.com

Mobile and tablet

Access to Golden Hat Bingo is limited to desktop and laptop at the moment with no plans to take it mobile in the short term.

Reviews for Golden Hat Bingo

39 comments
carol8
Golden Hat Bingo User Name: carol8
User Rating:
Thursday December 28th, 2017

I have been a member here for a few years now and yes there is a new manager, but since he has joined it is a not much better as yes he did answer my emails at start, but I emailed in few times still no reply.
There is a lot of bitching going on in room every other night and I told him this, but it still going on. Do not want to witness this but unfortunately we do. it’s a disgrace really and the chat hosts ignore it and not fair on rest of us. I go in for the crack with my friends but have really gone off this site and have joined a brilliant one now.
Also the advent calendar was a joke. Don’t know why you bothered you took of all other bonuses when it was on, especially the VIP ones which I do believe we are entitled to. any other manager always left them on not very loyal to people who deposit every day.
No chat hosts on during day, no good bonuses and as for the chat games it’s always 1st to call. Giving this site till end December if it has not changed I am closing this and my other 2 on sister sites as I feel no one is listening to us anymore. So avoid anyone please.

michelle24
Golden Hat Bingo User Name: unluckysiteGHB
User Rating:
Sunday September 3rd, 2017

Hi , I have been a long time member with Golden Hat Bingo and would say it used to be my top favourite site, but since tony left it has gone down hill with the new manager they appointed. They never answer your emails and now it’s impossible to win a game of bingo and as for their slots it’s a down right joke. I spent 30 quid on slots today and got nowt back – a joke. How can the same winners win all time and roomies are not happy. It;s got to the stage where I am bored now. there’s no chat hosts on during day like their used to be ,so if you need help no point emailing cause they crap at answering back. Total rubbish site I would avoid.

michelle24
Golden Hat Bingo User Name: runbabyrunxx
User Rating:
Sunday June 18th, 2017

I have to say I would agree now with what is said. Golden Hat was my luckiest site up until last week as I am sick of sending in numerous emails to new manager Hayley who hardly bothers to answer half the time to you.
Roomies always complaining about this, but nothing ever done. I used to spend quite a bit cash here weekly now don’t bother I have gone elsewhere and just to say support are very good, but there’s only so much they can do as I did email quite a few times to them, but they just send it onto manager Hayley who doesn’t bother to answer. Very poor on her part.
If your trying to lose your customers you are going the right way, I have to say when Sarah was manager we never had a problem. She answered every email that was sent. She even gave the roomies nice bonuses, but now you hardly get any now. Very disappointing so I say avoid.

Dobby
Golden Hat Bingo User Name: Dobby
User Rating:
Saturday December 17th, 2016

Joined for lucky numbers bingo, none on site despite site advertising it. Average.

madapples
Golden Hat Bingo User Name: madapples
User Rating:
Monday January 4th, 2016

Joined Golden Hat Bingo a little over a week ago, got recommended by a friend. First impressions were good; good layout, less buggy than other bingo sites, live help replied quickly to my quesiton, but fobbed me off, was unable to answer my question properly. Emailed tony and sophie@ correct email addresses for my buddy bonus.
Have currently sent 5 emails in relation to my buddybonus and havent heard a peep from nobody – shamefull customer service. Theres not even a telephone number to ring to investigate further as to why my bonus hasnt been added. Pathetic to be honest and i didnt expect or deserve to be treated in such an off hand way, well in no way to be precise.

XxjojoxX
Golden Hat Bingo User Name: XxjojoxX
User Rating:
Tuesday January 5th, 2016

Disgraceful site. The email communication on homepage isn’t even the right email address to contact somebody and they think it’s not important to update the info for there so called “valued customers” ? No wonder u sent 5 emails with no reply, disgraceful! In my opinion avoid go with a more reputable bingo site

gsbell777
Golden Hat Bingo User Name: gsbell777
User Rating:
Friday May 16th, 2014

I just cant find any other site on par or more attractive to lure me from my Golden Hat Bingo account. It’s not winning that keeps me preferring this site, i regretfully add. I’d love to use the withdrawal service at some point though. I did win a couple of hundred once with Paddy Power but that still doesn’t distract my preference to Golden Hat site which is more attractive and user friendly.

sassy254
Golden Hat Bingo User Name: sassy254
User Rating:
Wednesday October 2nd, 2013

I would recommend this site if you are looking for somewhere that does loads of promotions for it’s players and really takes care of them. For network promotions, Golden hat always take care of their players and give loads of bonus away so they have the best chance of winning. There is a great community in chat and their weekly promotions are fun and generous. I will definitely be staying here!

rachie155
Golden Hat Bingo User Name: rachie155
User Rating:
Friday August 23rd, 2013

I wouldn’t recommend this site due to the high wagering requirements. I knew joining the site that they had a 6x wager requirement-they are at least up front about that and explain it clearly on their site.I decided to try my luck and had £70 to play with (£20 deposit and £50 bonus-6x wager means if I understand correctly I’d have had to wager £300 before I could withdraw) I thought at least I can have fun trying to meet the wager. Nope. Won a couple of quid as a consolation “2 to go” prize and nothing else. Half an hour and £70 gone.I used to love to play in the big room in the early mornings when there weren’t so many on and used to win quite often.
Since they’ve changed it there are more people and much less prize pots now they have the 1tg, 2tg and roll on prizes and I can’t win a thing except £2 quid even maxing 20p and 50p games.Yes spending about £20 a game and the full house is only around £60 with over 100 players? Doesn’t make much sense-it all gets split for 1tg and roll on etc. and it’s rubbish.
I wish they hadn’t changed it and this is a criticism of Virtue Fusion not Golden Hat, but GH still gets a big thumbs down for 6x wager which must be near impossible to meet! Though there was one lucky player who had won 3 times in 3 games (over 100 players) so the repeat winners can probably make wager easily, but unfortunately I’m not one of those.
I only joined because it was a new one for me and I’m on about every other site and thought I’d try a new one, but for someone who has their choice of new sites to join avoid this one. 6x wager is not standard, most sites are only 1x or 2x wager which is much fairer. It’s hard enough to win anything anyway without having to try and meet 6x wagering!

BossLady_Sophie
Golden Hat Bingo User Name: GoldenHatHQ
User Rating:
Tuesday September 24th, 2013

Hi Rachie155
Thanks for your comments. In regards to the Wagering Requirements, it is only the joining bonus that carries a 6xWR. Every bonus after this carries just a 1x or a 2x WR. You don’t have to stake £300 of your own money from a £50 bonus – you have to wager that amount from your winnings. We have got loads of weekly promotions where loads of bingo bonus can be won (with a 2xWR). There are also chat game bonuses to be won which carry NO wagering requirements and there is a daily game for depositing players where you are guaranteed to win every day up to £100!

crazykong
Golden Hat Bingo User Name: crazykong
User Rating:
Thursday August 15th, 2013

I joined the site this week with a free fiver and there’s some big escalater promo on. All tics in their room are 1p which was great, I won loads of little prizes helping me meet the wager. Just need to win big now, lol! Loved the CMs and not had any probs yet to need customer services, lol! Like it so far

grtscott
Golden Hat Bingo User Name: grtscott
User Rating:
Monday July 29th, 2013

Has anyone else tried to withdraw from this site and been asked for all sorts of identification ie;passport, bank statement showing transactions! This is whats going on for me at the moment with this site, they took my money and now won’t pay out until i send 3 forms of i.d, (1 foto i.d) i sent a pic of a bank statement showing my name, address, and name of my bank but apparently this is not enough,what can i do next to obtain my £300 winnings!

disillusioned
Golden Hat Bingo User Name: disillusioned
User Rating:
Monday August 19th, 2013

I totally agree with the comments about withdrawals – they take your money soon enough but wont pay out. I belong to several sites and have never been asked for so much in the way of ID. So they want to make sure only the person winning gets the winnings! They obviously don’t care where the money comes from and if a card is being used fraudulently, which if it is some unfortunate person is losing money. Logically the ID checks should be done before depositing so that nobody loses out, except maybe Golden Hat!

Golden Hat HQ
Golden Hat Bingo User Name: Golden Hat HQ
User Rating:
Friday August 9th, 2013

Hi 8lennon0, I cannot comment on the way Mecca do things but on our sites we want to make sure that only you get your hands on your winnings. You only need to pass an ID check once. When you’ve passed your ID check you can withdraw all of your winnings right away just as all of our members do every day:) HQx

8lennon0
Golden Hat Bingo User Name: 8lennon0
User Rating:
Monday August 5th, 2013

Standard procedure?Never been asked for id in the 8 years I’ve been with Mecca Bingo and withdrew many times. Personally this id thing, made by all the smaller vf sites is a big joke,,,,Do your id checks before you let people deposit, but if you want to have stupid rules pay them their winnings, YES winnings on what they have WON, and then say ‘but on your next withdraw you must produce id’.

Golden Hat HQ
Golden Hat Bingo User Name: GoldenHatHQ
User Rating:
Tuesday July 30th, 2013

Hi Grtscott, passing an ID check is standard procedure hun to make sure that only you get your winnings. Just as anyone could pay money into any bank account with a sort code and account number; you would not be able to withdraw without providing some ID. We just need to see a copy of your photo ID which proves your over 18; a proof of address proving that the account address is your address and finally the front of any cards associated with your account to prove they are in your possession. As soon as you provide this info your ID check will be passed and then withdrawing will be a quick easy process in future:) If you require any assistance, please email sophie@goldenhatbingo.com

HonestJohn
Golden Hat Bingo User Name: HonestJohn
User Rating:
Saturday June 22nd, 2013

Was not overly impressed by this site. Disappointing prizes in the sites own heavily promoted room.. Wager from bonus they offer was exceptionally high. Total of 20 folk in chat in the evening. Expected better than what I got. Won’t be returning I’m afraid.

GoldenHatHQ
Golden Hat Bingo User Name: GoldenHatHQ
User Rating:
Tuesday July 9th, 2013

Hi John, sorry to hear you weren’t impressed by the site. The standalone room is small prizes for small ticket prices. As it’s our standalone room, the player numbers are always far smaller than any network room giving you much more chance of winning:) If you prefer the bigger prizes, we offer a full range of network rooms with tens of thousands of pounds available every day! In fact, this month, we’re giving you 1000 chances to win £1000! Good luck:) Golden Hat HQ x

TheMeerkat
Golden Hat Bingo User Name: TheMeerkat
User Rating:
Thursday June 20th, 2013

They really do their best to innovate interesting fun for the bingo and games and you can win some generous bonus cash playing along on their good chat games. Golden Hat is on Virtue Fusion management, and I don’t like sites that have 2nd party management of things like live chat help and other customer services, but Golden Hat Bingo staff address this through good contact via email if you wish.
They have a huge variety of games other than great bingo, friendly chat hosts, and offer a gaming experience better than most. They also give very generous cash match and loyalty bonuses. I particularly like their Pressies bingo room with it’s 1tg/2tg specials and Secret free games. Yes, they may seem to have complicated wagering requirements for playing with bonus cash, but it is all very transparent on their terms & conditions pages.

Biggersbetter
Golden Hat Bingo User Name: Biggersbetter
User Rating:
Thursday June 20th, 2013

The chat hosts can be rude and there’s a ridiculous wager to adhear to. The live help are brill, but very disappointed in site generally. In experience, the bigger the bingo name Gala, Tombola, Mecca etc. the better the service than these smaller sites. Defo sticking to the biggies from now on.

Golden Hat HQ
Golden Hat Bingo User Name: GoldenHatHQ
User Rating:
Tuesday July 9th, 2013

Hi hun, I’m really sorry to hear that you found the chat hosts rude, please could you email us with details so that we can look into this? Also, which wager is it you refer to hun? We strive to make our offers as fair and generous as possible:) Finally, with regards to the service you received, if you have a specific issue, please could you let us know. We endeavour to provide exceptional customer service so please let us know how you feel we could improve:) GHHQ x

annieann
Golden Hat Bingo User Name: annieann
User Rating:
Friday May 31st, 2013

This is a great bingo site. Friendly and fun. Lots of offers and a good choice of games. I have not been a member long, but have loved the time i have had on the slots too and been quite lucky on them ..all in all nice site to join.

laffybingo4637
Golden Hat Bingo User Name: laffybingo4637
User Rating:
Friday May 31st, 2013

I’ve been a member of Golden Hat Bingo since the start, I’ve seen the ownership change and while there have been a few niggles along the way, I still love it there! The latest manager is great and the site gives loads of bonus money and the VIP parties are fab. I won the draw this week, and then banked £150 from that bbz, lol! CMs are loadsa fun, we always manage to have a laff there:)

kimmy1956
Golden Hat Bingo User Name: kimmy1956
User Rating:
Monday April 15th, 2013

I have been a member of GHB for some time and would have given a good review but a recent change of management has completely changed the site into something completely different.
You get a 10% redeposit bonus but only at weekends so if you’re like me and you like to get a bit back for your deposit you have to wait while the weekend to deposit.
Live help is hit and miss and usually results in them asking you to E Mail the site so don’t be in a hurry to get anything sorted.
Like me many players like to play the chat games but new rules have started and to be honest you need a degree to understand them,to try to explain the chat games,you need to make a depo once a week to initially qualify and then it goes on your loyalty level…..the lowest loyalty level means you can win ONE cg per day….the highest means you can win FIVE cgs per day.Extra rules apply but i’m totally bemused with them.
If you like the Virtue Fusion platform like me,you should find one of thier sites with a better redepositting initiative and a less complicated chat game system and ‘help’ system that works

daydreamer
Golden Hat Bingo User Name: daydreamer
User Rating:
Tuesday May 21st, 2013

Read this review with some interest, so iIthoughtIi would give the site a go as I haven’t been on for a quite a while. Must agree with the comments about the cgs, but what struck me was the lack of players. I joined a stand alone room that used to be vibrant and had enjoyable chat only to find two players rising to a grand total of five players. I’m afraid the site has gone down hill since I last played.

GoldenHatHQ
Golden Hat Bingo User Name: GoldenHatHQ
User Rating:
Wednesday April 17th, 2013

Hi Kimmy, I’m sorry to hear that you’re not happy with the recent changes on GHB. I’d like to address these though hun as I think there is some misunderstanding:) With regards to the weekly 10% offer, this was replaced a few weeks ago with new and improved bespoke promotions, details of which are released each week via the newsletter, there’s a great deposit offer coming this weekend which will give you much more than 10%, for example:) With regards to the Live Help, unfortunately we have no control over the Live Help provided by Virtue Fusion which is why we have a dedicated team in house to deal with all email queries within 1 working day:) Finally the new chat game rules are much simpler than the old ones:) Instead of 3 qualification criteria, there’s just one – a deposit within 7 days. The higher your Loyalty Level, the more free money chat games a day you can win and even if your a Bronze player you can still earn point every day which enter you into a weekly prize draw for £50. While the changes may be unsettling to older players, we just want to keep the site fresh and are constantly striving to make the site the best it can be for our loyal players:) If you have any specific queries, we are ALWAYS here to talk hun, please email sophie@goldenhatbingo.com🙂 GoldenHatHQ x

holidays11
Golden Hat Bingo User Name: holidays11
User Rating:
Saturday March 2nd, 2013

Did not like this site one bit. Slots were slow and paid out pennies, asked a simple question to a CM who was polite, but stands back and allows other members to bully. Live help just don’t talk to you as i have been trying for two days and customer support is very poor too – plus have to send in id to make a very small withdrawal. Won’t be back!

foundagoodsite
Golden Hat Bingo User Name: foundagoodsite
User Rating:
Wednesday February 6th, 2013

Excellent site, glad i gave it a go. After my fiasco with another bingo site i thought i give Golden Hat Bingo a try. Have to admit i did get a lovely welcome from the CH in the room at the time when i logged in. Non of this automated welcomes, actually typed in by a person welcome, nice like that.
Loads of bonuses on offer from the adverts that were placed in the room and these were not slapped in every 2 mins either. Was really nice to see chat and to be fair although i only talked to the CH and a couple of the roomies who welcomed me, i did get a nice feeling. Had a couple of things i didn’t understand, but the CH knew their stuff well and answered all my questions. Even the chat games are fun. I think i have foundagoodsite.

cherybabiexx
Golden Hat Bingo User Name: cherybabiexx
User Rating:
Monday October 29th, 2012

OMG the CHs are NUTZ at Golden Hat Bingo, lolol. Good site. Gr8 to take your mind off things. GL to all in the £1million draw x.
PS verification took a while, but they fixed me in the end x

lexiloulou
Golden Hat Bingo User Name: lexiloulou
User Rating:
Saturday October 20th, 2012

lexilou loves Golden Hat Bingo. ty for my pay check (cashback) this month x

BingoLubba
Golden Hat Bingo User Name: BingoLubba
User Rating:
Saturday July 28th, 2012

I love it at Golden Hat Bingo. The CHs are great, I rarely chat but I sit and laugh at the chat between the host Saffy and the roomies. It’s hilarious!!!! There are always great promos going on here and everyone is so friendly. A great value for money site, with the added bonus of friendly Hosts. Winning is just the added bonus. I urge you to come give it a try, I promise you will looooooooove it!!!!!

GillPotter
Golden Hat Bingo User Name: GillPotter
User Rating:
Friday July 27th, 2012

I wasn’t keen on Golden Hat Bingo at first – I don’t like the colours…but I gave it a shot and to my surprise I enjoyed it. I had a few wins here and there and got chatting to the CH’s and they’re really funny!! Will come back, enjoyed my visit. xxGollyGoshGxx

mascot47
Golden Hat Bingo User Name: mascot47
User Rating:
Monday July 9th, 2012

Golden Hat bingo have a friendly chat room and the CMs are nice, but that’s about it. I have put a lot of money on bingo and have not won. I know it luck, but come on. As for the bonus bank that is just terrible. You get very little amount of money – the paycheck is just a laugh. You get a tiny amount, not the 300 offered after depositing money in a month and a lot of it. The slots are awful and more money is wasted in not winning much. In my view Golden Hat bingo is just another site that takes your money and you gain nothing from it

Tony - Golden Hat Bingo
Golden Hat Bingo User Name: Frankyboy
User Rating:
Friday July 20th, 2012

Hi there,

Thanks for your feedback. I’m really sorry that you feel this way about the site.

You have the chance to win some fantastic prizes on the Bonus Bank, including a 50% re-deposit bonus for a week, your own personal no lose hour, a week of free bingo and even a digital camera! That’s on top of the various bonus and re-deposit prizes you can win.

The Golden Paycheck is our way of rewarding loyal and regular players. The more you play, the more you’ll get back, up to £400!

These are just a couple of the fantastic promotions on offer at the moment. We’re just about to release details of our one year anniversary party, which will be two solid weeks of fun, games, prizes, promotions and £££!

If you’ve had any issues, please feel free to contact me tony@goldenhatbingo.com and I’ll be more than happy to look into them for you.

Doreen
Golden Hat Bingo User Name: Doreen
User Rating:
Wednesday March 21st, 2012

What can I say about Golden Hat…. Free bingo for a month…yes please! Re-deposit bonus for everything I’ve spent….yes please! A fun friendly and cheeky chat? YES PLEASE

I luv it 🙂 xx

8lennon0
Golden Hat Bingo User Name: 8lennon0
User Rating:
Friday June 1st, 2012

Golden Hat Bingo seems to have some good reviews, but I can’t seem to get myself to deposit with the high wagering and shared chat rooms. It has my fave room on here lucky numbers linked, but can’t see why I would deposit when other vf sites have no wagering at all such as Mecca and Paddy Power etc?

elles
Golden Hat Bingo User Name: elles
User Rating:
Saturday February 4th, 2012

What I don’t like about Golden Hat Bingo is that it has a 6x wager requirement and you can’t withdraw even if you you win on cash untill you have wagered!!
Also there is only one chat room for this site, so what ever you are playing you are in one room.
Also all games even games that are claimed unlinked to other vf sites seem to be linked. I was playing in joker jp on this site and my hubby was on mecca on same game same amount of player same cards same winners???

WhichBingo Anita
Golden Hat Bingo User Name: WhichBingo Anita
User Rating:
Tuesday February 7th, 2012

Hi elles. Joker Jackpot is a networked room across a lot of Virtue Fusion sites and is not claimed to be a local room at Golden Hat. The only local rooms here arer the Monty’s Mates room and the Pressies room. All the others will be linked with other sites to offer bigger jackpots. Hope this helps.

nannybuns52
Golden Hat Bingo User Name: nannybuns52
User Rating:
Thursday December 8th, 2011

Golden Hat Bingo is a good site. You get a lot of bonus if you have not been on it a while. Love this site.

Thank you for your review!