Tombola Arcade Review

Our score How we rate
5.0 5.0 /5
User rating Based on 16 reviews
star 1.8 /5
A Wide Range of Unique Games

*18+. Please play responsibly. Gambleaware.org #AD

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    Unique collection of scratch, spin and other instant win games
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    No wagering welcome offer
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    5* Tombola Arcade mobile app available to download
Launched 2016
License UK, Gibraltar
Live Chat Available 24/7
Phone number 0800 298 8873
Email support@tombola.co.uk
FAQ section
Payments methods
Maestro payment Mastercard Debit Visa Debit Visa Electron payment
Game Manufacturers
in-house software
A Wide Range of Unique Games
Play

*18+. Please play responsibly. Gambleaware.org #AD

A Wide Range of Unique Games

*18+. Please play responsibly. Gambleaware.org #AD

Updated May 12, 2024

A QUICK LOOK AT Tombola Arcade

If you are looking for an online casino that offers something different to the standard range of games from the usual software providers, then look no further than tombola Arcade. Just like the original tombola bingo site, all the instant play games here unique, are designed in-house and only allow low stakes, as this is a site that takes responsible gambling seriously. The site is also very well-known for its marketing stint where its ads and sponsor bumpers play every night during I’m A Celebrity Get Me Out Of Here.

As well as a wide range of unique games, players can also enjoy live chat customer support that is available 24/7, no wagering requirements, a great social community and a downloadable mobile app so you can quickly get access to all of your favourite games on the go.


This site earns a WhichBingo 5* Rating – here’s how:

  • Offers/Promotions/Wagering: This site always has a wide range of promotions and we cannot fault the welcome offer as there are no wagering requirements attached
  • Fast Payment/Withdrawals: The withdrawals at tombola Arcade are incredibly fast but the range of available payment options is very small in line with the simplified nature of the site.
  • Good Game Selection & Navigation: Tombola Arcade is unique as all of its games are designed in-house and cannot be found anywhere else. Navigation is simplicity itself.
  • Quality of Mobile Bingo: Tombola Arcade is a mobile-friendly site, plus it has a downloadable mobile app where you can easily access the games that you want anytime, anywhere
  • Customer Service: We cannot fault the customer support available at Tombola as it offers live chat support which is available 24/7, plus other options

  • Date Opened: 2016
  • UK License Holder Name: Tombola International PLC
  • UK Licence Number: 38613
pros
  • Unique range of games that are developed in-house
  • Live chat customer support is available 24/7
  • No wagering requirements
cons
  • Other world-class software providers are not available here
  • Limited range of payment options

Looking for Tombola Bingo? Here’s our review >>>

Games & Software

At tombola Arcade, you won’t find all of the usual slot and casino games that you find at every other online casino. The games here are totally unique tombola spin games, scratch games, bubble games, flip games, card games and much more all created in-house by the Tombola team.

Site Platform:Tombola
Game Software Providers: Tombola
Number of Slot Games:30+
Type of Slot Games:drop, bubble, spin, scratch, pick, flip, cards, bingo, stack,go

Slot and Games

Tombola Arcade has many different varieties of instant games to pick and choose from and these are split into different categories. Categories players may already be familiar with include Spin, Scratch and Bubble. All the games here are unique and so you can spin the reels of exclusive slot games and play cool scratchcard games. Other great games available include picking games, flip games where you’ll flip symbols to try and get matching ones, and bubble games where players can pop bubbles to try and a series of matching symbols.

These games only require a small budget to play, starting at just 5p and with a maximum bet on any game of just £2. The community aspect is integrated into each game with a range of chat rooms which creates a truly special gaming experience. You won’t find any traditional casino games here.

We love the fact that this site can change designs quickly and simply. For instance, during the sponsorship of I’m A Celebrity Get Me Out Of Here the Bubbles game gets an additional jungle themed background, and where possible selected games get a set of new icons based around the show like spiders, helicopters, campfires, alligators, crocs and even a red telephone box! Tombola even puts a little bush hat with corks on its logo.

What Jackpots are available at Tombola Arcade?

Games at Tombola Arcade can have jackpots available of up to £1,000 and are known as Top Prizes or TP for short.

Bingo Games

Players at tombola Arcade can access the exciting range of unique bingo games available at its sister site, tombola. Links are included directly from the Arcade site. This includes a range of 90 ball and 75 ball games as well as other cool variants such as 60 ball and 30 ball. There are lots of games with big jackpots of between £20,000 and £40,000 available plus many game tickets start from as little as 1p. Lots of promo games are available each night to keep players entertained.

How to Deposit & Cash Out

The payment process at tombola Arcade is simple as you only have bank cards to choose from although existing players can use Paypal if it is already registered.

Depositing

Players can make deposits at this site via their bank debit card but you won’t find other options such as PayPal, Skrill or Boku. The minimum initial deposit amount is £10, and the maximum is £250.

The tombola policy as of May 2021 is that there are weekly net deposit limits of £250.00 and of £500.00 monthly, which cannot be exceeded regardless of your personal deposit limits. This is to encourage people to withdraw their winnings as they happen to enable them to continue to play throughout the month.

The net deposit amount is the difference between total deposits and total withdrawals each calendar month. So, if you have deposited £400 this month, and have withdrawn £150. Your current net deposit amount would be £250.

You will have to keep an eye on those maximum net deposit limits of £250 per week and £500 per calendar month. If you have deposited £250 but not withdrawn, you will be unable to make further deposits to your account that week.

Deposit MethodMinimum DepositProcessing TimeFee
Visa debit£10InstantNo Fee
Mastercard debit£10InstantNo Fee
Visa Electron£10InstantNo Fee

Cashing Out

The withdrawal process at Tombola is simple with just a few payment methods to choose from and a fairly standard minimum withdrawal limit. The processing time has improved during 2021 and can now take as little as three hours to reach you depending on your bank, but also up to 72 hours.

Withdrawal MethodMinimum WithdrawalProcessing TimeFee
Visa debit£10Variable from 3 hoursN/A
Mastercard debit£10Variable from 3 hoursN/A
Visa Electron£10Variable from 3 hoursN/A

How do I upload my ID at tombola Arcade?

When you play at any online gambling site in the UK, you’ll need to upload identification to confirm who you are and your age. This is a requirement at all sites so there is no need to be alarmed by this as it’s completely safe and secure. You can wait until you withdraw your winnings to verify your identity but it’s easier to do this as soon as you sign up to make the withdrawal process as quick and as easy as possible. Here’s how you can upload your documents:

  1. Log in to your tombola Arcade account and visit the My Account section
  2. Visit the Personal Details area
  3. Here you’ll find the Identification Upload section
  4. Documents you may have to upload include a utility bill, driving license, debit card statement and passport.

Community & Customer Service

There is a great online community that has been built over many years. There are also plenty of customer services options available to get in touch with the team if you’re having any problems on the site.

Community

  • Chat rooms hosted 24/7
  • Active Facebook
  • Instagram
  • Twitter

This is a great place for those who want to interact with other players and join a growing online community. This site offers chat rooms alongside the games as well as an active Facebook page where you can keep up to date with lots of great promotions and competitions. There is a Twitter page but this is not updated while the Instagram page is regularly updated and is worth following

Customer Service

  • Live Chat: 24/7
  • Email: support@tombola.co.uk
  • Phone number: 0800 29 888 73

The easiest way to get in touch with the team is via the live chat service which is available 24/7. There is also an email address to get in touch with and a customer support telephone number.

Tombola Arcade on Mobile

One of the most positive features of the games at this site is how well they adapt to the smaller screens of mobile phones and tablets. Buttons are clear and easy to access, the visual quality remains high, and the overall UI of the site means that it is always straightforward to navigate. All of the games on the desktop site are also available in the mobile version, so aside from the screen size, there is no difference in the quality of the overall gaming experience, no matter what platform or device you play on.

You also get a choice as to how you play. There is a free app available for users of Android smartphones and tablets (4.0+), which can be downloaded from Google Play when you search for ‘tombola arcade – Slots & Instant Win Online Games’. If you play on Apple iPhone or iPad (iOS 8.0+), you can get the free app from the App Store (search for ‘tombola arcade – Games & Slots’).

Alternatively, you can play directly in the browser of your smartphone or tablet at the Tombola Arcade mobile-friendly site.

Should I Play at tombola Arcade?

If you are looking for an online gambling site that offers something different then tombola Arcade is a great option for you. This site offers games that you won’t find anywhere else and has lots of cool, unique styles that make this site special to play at.

If you love playing instant games but want to incorporate more of the community aspect found in bingo, there is no better site to play at with the integration of community chat rooms in the arcade games. This won’t be the right online gambling site for everyone but it certainly offers a diverse range of games and doesn’t look to follow the crowd with the usual range of slots and software providers. We also think it’s great that there is a highly rated mobile app available so you can easily access all these great games on the go.

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We Want Your tombola Arcade Review!

Have you played at tombola Arcade UK? Then let us know your thoughts about this site and whether or not you would recommend it to other players in the comments below.

Tombola Arade FAQs

Is Tombola Arcade safe to play at?

Yes, this site is licensed and regulated by the UK Gambling Commission, making it completely safe and secure to play at.

Are there gameplay limits at Tombola Arcade?

Players have the option to set gameplay limits when playing at Tombola Arcade including time-outs and setting deposit limits.

What are the minimum deposit and withdrawal limits at Tombola Arcade?

The minimum deposit and withdrawal limits at Tombola Arcade are set at £10.

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Anita Heffernan Whichbingo Author

Author And Managing Editor

Anita Heffernan

Anita is well-known and respected within the online bingo industry, she loves all things bingo and slots and has been involved with online bingo and gambling sites since the late 1990’s. She has been the full-time writer and Editor of WhichBingo for much of that time and is respected by operators and players alike for her no-nonsense judgments and opinions. Anita has seen the highs and lows of the industry she loves, has seen it grow and develop and contract again into what it is today. She has worked with the biggest names in the industry and has a reputation for being fair and to the point in her writing.

User Reviews

1.8/5
Based on 16 reviews
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debbiedub
January 31st, 2024, 09:56
User rating:
Dont know what has happened with this site lately. I deposit £20 a week and would usually take 10 to 20 out fairly regularly. Now it is impossible to build and i have not withdrawn since before last xmas. Bonuses hardly come and its just pennies. If you do win 2 or 3 quid you have to spend it all back again before you get another win. As for the constant promotions, spend £2 on a selected game or across site, what a joke. So you spend £14 per week to win a few free spins, rubbish. It is worse when you have to spend it on a specified game. I am not bothering with this any more, its too much every day. After the advent calender insult and all this i am thinking of closing my account. Its a shame because a few years ago i gave tombola a good review. I would not recommend now though.
david
May 14th, 2023, 23:40
User rating:
unless you get a top prize on tombola arcade you will very probably lose as its impossible to build up winnings from average wins.it seems to go in cycles and if u get caught in a losing cycle you will get nothing till your money goes. it used to be good but too many people playing now and too many games. they have too many top prizes (which they tell you about in chat to keep you playing) and these have to be paid for by losing spins etc. Thats why its now hard to get a build up on average wins now. They should reduce number of top prizes paid out and increase number of "good" or average wins. But they wont.
michael
July 3rd, 2021, 01:18
User rating:
please dont bother the site is really shocking. The wins non exsistant and they have the nerve to tell you what you can afford to deposit. The chat room full of people saying there is no wins. How tombola gets away with it i dont know. I know its gambling but really no win at all in months thats not just bad luck.
mrh
April 28th, 2021, 01:46
User rating:
I have played on tombola for a number of years, and since arcade opened the site has gone down hill. Arcade is shocking the wins are pence you spin £1 and always 20p and 60p wins if you are very lucky you might get £1.20. The chat room is full of people complaining of lack of wins. The chat hosts are great but spend most of their time telling people to take a break if the luck is not their. I have noticed the amount of people playing on line now has gone down a lot so people are realising you cannot win on this site
mrx
October 25th, 2020, 15:18
User rating:
What can i say dont bother with this site save your money,one day they will get investigated and it will show they do not payout what they should.
russell
July 27th, 2020, 16:27
User rating:
i i spent £70 in 30 mins and nothing back thinking of giving this site up
kathryn
July 6th, 2020, 08:59
User rating:
used to be a good site but has gone down hill. so many people complaining on site in the arcade rooms. I would save your money and dont bother. You might have a few wins when first starting on site but you will soon realise the only winner is tombola.
Anita H
June 5th, 2020, 07:55
User rating:
Hi readmyreview. Thanks for submitting your review. At WhichBingo we base our reviews on everything we find at a site, the games, the chat, the customer service, the social media, the social responsibility and much more - any recommendation is not based on anything you might or might not win when you visit as gambling never holds any guarantees. This site, just like all the others we feature will advertise the RTP of a game - this does not mean every player will achieve that RTP.
Mas
March 14th, 2020, 08:05
User rating:
Your never gonna win with tombola, best keeping your money and saving it 4 yourself for a rainy day.
Denise
November 2nd, 2019, 10:10
User rating:
This site has great games, but the payouts are very very low. Tombola claim 97% back to player this is certainly untrue in my case. If you bet £1 stake you are lucky to get a £2 win back. I have played same games since site opened and deposited every day. The wins are far and few between just been on and played 25 on scratch 0 wins, 15 on glow £2 won, emoji 15 and £2 won. This is happening day after day. Continually same winners winning high prizes. There is a pattern to the ones getting big wins. Tombola have become very greedy and unfortunately this site has gone way downhill. If you complain you are received with a barage of abuse and those that target you are the ones receiving wins over £ 2. Tombola is definitely not a fair play site in my opinion. Avoid if you can as you will end up thousands down and nothing back.