Lucky Pants Bingo Review

Page Last Updated: | Review Added: 13th August 2013

By Phil Fraser - Google+

Rating: 4.3/5

  • 5 free no deposit and 20 free slot spins
  • 300% First Deposit Bonus + free spins
  • Lifetime Cashback Scheme + reload bonus
WBUK 2014 Award Finalist
No Deposit Required
300% Deposit Bonus
As Seen on TV

An exciting new bingo site soft  launched in January 2013 called Lucky Pants Bingo. In March 2013 came the full launch and Lucky Pants Bingo became one of only two bingo sites that features its proprietary bingo software, so offers something a bit different for online bingo players to enjoy.

The site will be familiar to many from it's "Get Your Lucky Pants" TV adverts which feature a very catchy Lucky Pants Bingo song. See below.

Generous First Deposit Deal

The welcome bonus at Lucky Pants Bingo sets out to be a market leader. There is a free bingo Newbies Room where it is possible to play for seven days following registration with no deposit required.  The site offers a further £5 no deposit bonus plus 20 free spins and a generous 300% first deposit bonus with a further 100 free spins - this was introduced in May 2014. Please check the dates of the reviews by players below as many relate to problems with a previous no deposit bonus offer that was operated at Lucky Pants prior to this new offer coming into force. It is still recommended to read all terms and conditions before commencing play.

Huge choice of promotions and offers

The 300% first deposit bonus is payable on all deposits from £10 to £50. Players can deposit less, but no bonus will be payable. The bonus must be manually selected froma drop down box which will appear in the cashier section when a deposit is being actioned. If the selection is not made the bonus will not be added and cannot be reclaimed at a later date.

There is a 4x wagering requirement of deposit and bonus combined, but now no limit as to the withdrawal amount that can be obtained from the first deposit bingo bonus funds. As is quite common these are bingo bonus funds only and wagering must also be met on bingo games, but each £1 spent is worth £2 towards wagering. 

Reload Bonus and Cashback

In addition to a 50% reload bonus on every deposit, Lucky Pants Bingo also has a Lifetime Cashback scheme - the level of which is determined by a players loyalty status, but is worth between 5% and 15% of losses incurred on cash deposits each week. The cashback will be paid to players on a Friday, just in time for the weekend.

Cashback bonus can be played on slots and scratchcards in addition to the bingo games.

Free Bingo and Big Jackpots

Lucky Pants free gamesDepositing players at Lucky Pants Bingo can take advantage of free to play 90 ball bingo games every half an hour.

There are guaranteed jackpots, progressive jackpots and sliding jackpots - everything a bingo player needs for fun. The Smarty Pants game has a £100 prize fund every day and the Get Lucky game plays 3 times daily with a jackpot that starts at £500. The monthly guaranteed jackpoit game is worth £5,000. This Cash Flash game plays on the last Friday of every month.

Weekend Specials are played from Thursday to Sunday and offer extra prizes for meeting playing challenges that take in bingo and slots games.

Slots fans can take advantage of some exclusive games such as the multi-win line Grease slot as well as dozens of other slot games and huge networked jackpot slots such as Cleopatra and Cluedo.

The Lucky Pants Loyalty Club offers players £1 for every 1,000 points earned and pays 10 points for every £1 spent on bingo and 1 point for every £1 spent on slots and instants.

Watch the Lucky Pants Bingo Advert

Be warned. WhichBingo accepts no responsibility for the Lucky Pants Song being stuck in your head all day after watching this!

 

 

Payment Methods Accepted

Mastercard, Visa, Maestro, Solo etc. payments acceptedpaypal payments acceptedneteller payments accepted

Software

Lucky Pants Bingo is powered by Daub.


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Lucky Pants Bingo Player Reviews

Have you played bingo at Lucky Pants Bingo? Did you enjoy your experience? Let us and our thousands of weekly visitors know what you think about Lucky Pants Bingo. Review Lucky Pants Bingo

58 bingo players have reviewed Lucky Pants Bingo, with 22% of players recommending the site.

  1. ooooermrs says:
    Been a member for a long time, won a fair bit on the slots and lost a bit, thats gambling. What has made me stop using this site and empty what money i had in it? A notice came up stating i won 50 free spins.....how lovely......not! If you win anything over a fiver you will only get a fiver, i did this in 20 spins and then the other 30 spins vanished because i won a fiver??? Angry is not the word. Why give 50 spins if you can only win five pounds. Ive played every day for nearly two weeks and was doing well, but this has finished it for me. It takes around 9 days for withdrawn money to get in your bank account. Its ok but with my vip status its meant to be processed within 24 hours, nope never happened. You've lost a member Lucky Pants. At least with the other main sites if you get 50 spins or even 100 spins you get what you win!
    • LuckyPants says:
      Hello ooooermrs, Thank you for your comment. We are terribly sorry to hear that your experience with Lucky Pants Bingo has not been completely satisfactory. We have passed on your feedback to the VIP team and a VIP executive will be contacting your shortly.
    • LuckyPants says:
      Hi again ooooermrs, The VIP executive gave you a ring but reached your voicemail. He will try again later. With regards to the concerns you raised regarding the 50 free spins, please note that since luck is a unmeasurable factor and to increase the chances of players being winners; we decided 50 free spins should be more than enough even to someone who would consider themselves unlucky - to win at least £5 whereby upon meeting a wagering requirement of only 2x on bingo - should have real funds in their account to play whichever games they wish. As regards the withdrawal part, indeed as per your loyalty level the 'withdrawal pending' period is only 24 hours. What is described on the VIP page is the pending period and not the processing time of payments as we cannot be held for accountable for delays from our bank's side. That being said, we are sincerely sorry that you feel this way and invite you and everyone to contact the Customer Support team whenever there is an issue. CS is there whenever a player needs helps, wants an issue cleared up/resolved or just wants to share their winning streak with someone. It is an all-encompassing service not matter what level of player contacts them.
  2. I played at Lucky Pants Bingo and won a bit and withdrew into my paypal, which takes 48 hours, that was 3 days ago and I'm still waiting. I'm not happy with this site. I contacted customer services and was told some old rubbish about batching process. It's just a ploy to get you to reverse your winnings. I've withdrawn on other sites and your money goes into paypal within seconds. Poor site in all aspects. Expensive to play with poor prize money. Don't waste your money!!!
    • LuckyPants says:
      Hello Neverwinanything, sorry to hear that you're disappointed with the withdrawal processing. The standard waiting time is 48 hours however withdrawals are processed only week days. We appreciate your feedback; rest assured that this will be passed on to the relevant person. Depending on your VIP level, the waiting time for withdrawals is lesser. In regards to the prize money, this depends on the number of players who purchased cards as well as the time played, we invite to purchase cards in our free room for a chance to win big. For any further questions, feel free to contact our support team who will gladly assist you with any queries.
  3. Yorkiegal1 says:
    I like Lucky Pants Bingo - I won 450 on slots 2 weeks ago although put most back on I really enjoyed it. The slots are really good and the bonuses are great. I don't expect to win every time. I put my 20 pounds on weekly and I think some people believe they should win every time they deposit. Keep up the good work luckypants ........yorkiegal7291
    • LuckyPants says:
      Hello Yorkiegal1, thank you for the nice comment. Congratulation on your wins, we hope you're having a wonderful time while playing on Lucky Pants Bingo. Catch you soon on the site!
  4. kellyj1989 says:
    I actually like this bingo site and i normally stay well clear from these sites... No problem with depositing or bonus and managed to meet all my wager requirements. I like the fact you can keep an eye on your wager requirements at Lucky Pants Bingo by going to the history box near chat. Didn't win loads, but won enough to play for a couple of hours and didn't find it too hard to win actually. I'm all for the slots, so if i do win it goes straight to the slots lol and they have a good range to choose from. Can not comment on withdrawals yet as i haven't withdrawn. I also like the 100 spins bonus when you deposit, you don't get them in one hit you get them 20 a day, so i can play for a couple of days for free ;), deffo be back x
    • LuckyPants says:
      Hello kellyj1989, thank you for your nice comment. We are glad that you're enjoying the games and bonuses offered. Good luck on our games and win big! For any questions, feel free to contact our support team who will gladly assist you with any queries.
  5. cancaitie says:
    Should have paid attention to the reviews. I joined this site when it just opened after getting a email from the sister site with a no deposit bonus,thought I would give it a go.However I found the sight to be lacking because it was new and decided to leave it for a while. I recently received a email telling me I had five free spins so decided to use them.I found that the site had a lot more going for it and decided to deposit. I played fine, never won a thing, but that is bingo for you. I just tried to get in my account and it has been locked?. No explanation why. And as far as i am concerned no good reason.So i agree with most people on this site, please stay away from this site it is not worth the hassle!
    • LuckyPants says:
      Hi cancaitie, thank you for your comment. Regarding your account being locked, did you try to contact customer support to find out the reason? Lucky Pants Bingo does not make it a practice to lock players' account and not provide a reason. The most common reason for accounts being locked is due to invalid login details being inserted. The system has been designed to automatically lock an account if incorrect details are used just in case the person trying to access the account is not the account holder. Then, once the genuine account holder notices that the account is locked he/she can contact support and the account will be unlocked once security checks have been carried out. Of course, the account still gets locked if a typo has been made by the account holder but better that than the alternative. Please do try to check with support regarding the lock on your account. Thanks.
  6. royaleking76 says:
    Stay away from this site. It's dead. Limited number of players to max 20 or so per game, good chance of winning right? WRONG...The same two names win over and over and over again, despite maxing my cards. A few others were complaining too and the chat host simply laughed them off. I'm pretty sure some of the players are made up to as they seem to enter the room just to pitch in saying how 'Amazing' the site is. Wish I hasn't deposited, possibly the worst site I've used and that's saying something.
    • LuckyPants says:
      Hello royaleking76, Thanks for your feedback. We are sorry to hear that your experience at Lucky Pants Bingo was not the one you would have wished for. The number of players in the rooms depend on the time of day so perhaps some hours are more 'dead' in terms of activity than others. On another hand, if you feel that a host was not doing his/her job properly - in this instance not giving due attention and adequate response to players' complains - please do contact the support team who will escalate the matter to the chat host manager.
  7. cordyroy says:
    I really liked Lucky Pants Bingo, I only closed my account because I like to play a lot and the winnings seemed low. Some of my favourite slots were 40p/80p min per spin so a £20 deposit doesn't go far. Really nice site, and good to see that they take customer service seriously.
    • LuckyPants says:
      Hello cordyroy, We are sorry to learn that you were not satisfied with your winnings but of course we do accept your decision. Thank you for your comments regarding the site and customer support. We wish you all the best.
  8. lorrainemoir says:
    Been trying to access Lucky Pants website for more than 24 hrs now and can't seem to get access. Is there a problem with the site that I am not aware of? Quite concerned as I have a considerable balance sitting in the site and a considerable withdrawal pending. Can anyone help?
    • LuckyPants says:
      Hi Lorrainemoir and all, There was indeed an issue at Lucky Pants Bingo which caused disruptions when trying to access the site. We sincerely apologise about this and wish to assure everyone that the matter has been sorted. Such occurrences do not affect players' balances or any pending withdrawal requests. At the same time, we understand how upsetting this must have been and players were compensated accordingly.
  9. LuckyPants says:
    Hi KISSIFUR, Once again we are sorry to learn that you were unlucky on our site. On the other hand, we wish to make clear to everyone that none of the games we offer, be it the instant games, bingo games or chat games are fixed. Lucky Pants Bingo is licensed by the AGCC which guarantees its fairness and transparency. The games we offer come from world renowned providers, have been extensively tested and are regularly audited so as to prove that they are fully legit. Once again KISSIFUR, we regret that Lucky Pants Bingo does not seem to be up to your expectations and hope that this may change. Regards, The Lucky Pants Bingo Team
  10. kissifur says:
    Gave Lucky Pants Bingo the benefit of the doubt, so like an idiot i deposited again. As usual no win, but what really peeved me was the chat game. I was in the lead and cm asked how many reindeer there was, well apparently there are 10 according to luckypantsbingo. Needless to say a usual bingo winner won the chat game. That's all i have to say about this site, apart from it was a chat game, why did u feel the need to fix it?
  11. towie1959 says:
    This bingo site sucks, so be warned ! signed up with them last night and after registration they asked for photo id and a utility bill. This morning i got email saying log on to get bonus and after logging on i was invited to lodge funds and get my bonus. This i did and logged in again just a while ago and site says, oops your account is locked and to contact support - WTF!!
    • LuckyPants says:
      Hello TOWIE1959, We are sorry to learn that your experience on Lucky Pants Bingo was not up to your expectations. We would like, however to clarify the situation with regards to the request for documentation. The player's account was automatically locked by the system following his registration since a mismatch was detected in the account and because the address provided was incomplete and did not enable verification of the account. Once contact was made with the player and documentation requested - to note that the player was not requested to provide these immediately, but at his earliest convenience - the account was unlocked and full access provided to the player. At the present time, the account is in good standing and fully accessible. Regards, The Lucky Pants Bingo Team
  12. kissifur says:
    The site looks ok until you start to play, the chat hosts have their favorite members so don't bother talking to you even if you ask a question. As for the games the favourite members seem to be very lucky. O woud gve this site a very very wide berth.
    • LuckyPants says:
      Hello KISSIFUR, We are sorry to learn that the chat hosts were not up to your expectations. We wish to assure everyone that the chat games are conducted in all fairness. At the same time, should you be unsatisfied with the conduct of a chat host please get in touch with the support team so that the matter might be looked into and rectified. Regards, The Lucky Pants Bingo Team
  13. cher327096 says:
    I got a £6 bonus and have to wager £68 to get any winnings. Any bonus they give you, you have to pay it back big time. If not you don't win any real money only bonus and you cannot withdraw. Do not accept any bonuses from this site - better still do not join.
    • KittyBingo says:
      Hello CHER327096, Thank you for your comment. We are sorry to see you upset about the bonuses. Indeed bonuses offered at Lucky Pants Bingo carry a 4 times wagering requirement. On the other hand, we are pleased to inform everyone that the bonus system changed since last week and that now, all bingo wagers count for double which means that the wagering requirements have been halved. In addition, bonuses are now fully cashable along with any winnings generated from them. We hope the changes will be appreciated by players and our team is available 24/7 to provide further information and assistance. Regards, The Team
  14. mrsgin says:
    When Lucky Pants Bingo started out it was okay, I thought they might be a good new rival to the bigger sites, but it's just gone way downhill, I guess they are struggling as there are far better sites out there. There are hardly any people playing and they seem to be tightening up on bonuses making them virtually worthless. Customer service is awful, robotic and unhelpful and please don't call me "dear" - I am a young woman, not a decrepit 90 year old! I happily closed my account there and don't miss it at all - and my bank balance is happier.
    • LuckyPants says:
      Hello MRSGIN, Thank you for your comment. We are sorry to hear that your experience on Lucky Pants Bingo was not what you would have wished for. Regarding the bonuses, we are pleased to inform everyone that they have been updated in order to be more advantageous to players. Please do pass on your comments on how we can improve the site, games and promotions in order to make Lucky Pants Bingo a more enjoyable gaming destination. Regards, The Team
  15. bingoloopyme says:
    I have played on Lucky Pants Bingo loads of times and never had any probs. Won a few times on bingo, not big amounts but enough to keep playing. The slots I love and have been lucky on these winning a decent amount a few times. Don't find it clicky and the chat host always welcome you so all in all a thumbs up from me. The bonuses they offer are great too and I never have a problem withdrawing if I'm lucky emough to be able. I like their sister site Kitty Bingo too.
    • LuckyPants says:
      Hello BINGOLOOPYME, Thank you for your nice comment. We are pleased to hear that Lucky Pants Bingo is an enjoyable gaming destination for you. If there is anything at all we can help you with, do not hesitate to get in touch with the Support Team
  16. kissifur says:
    I know same names can win a few times, but this site is ridiculous. Think i saw the same 7 names win all night. Will never play on this site again, play at your own risk.
    • willsowls says:
      A silly name to have! Same old site as linked to others. To win anything was difficult, So gave up! Save money and buy decent pants lol
    • LuckyPants says:
      Hello KISSIFUR, Thank you for your comment. We are sorry to hear about your disappointment. We wish to assure you and everyone that our site makes use of the very latest RNGs which ensure that all game outcomes are totally random. Should you require any clarifications or assistance, do not hesitate to get in touch with the Support Team
  17. annir9 says:
    I think this site is great; I am normally a little weary about checking out new sites but thought I would give it ago. I made my first deposit and was happy with my big balance of £40. The chat hosts in the room said hello but they did seem a little clicky in the room I was in. I will return as I still have some money in my account and to see how my next visit is welcomed by them. I love the amount of promotions that are available, especially that I get some money back with every single deposit I wish to make and there is some free bingo! Think that is great!
    • LuckyPants says:
      Hello ANNIR9, Thank you for your comment. We are pleased that you appreciate the offers available on Lucky Pants Bingo. Re your comment about the Chat Hosts, we will pass these on to the Chat Host Manager for him to look into the matter. We want players to have fun and chat in the rooms so the Hosts always have to be on their toes and keep players entertained. Please do not hesitate to pass on more comments on how we can improve even more. Wishing you best of luck. Regards, The Lucky Pants Bingo Team
  18. sterling36 says:
    I joined Lucky Pants Bingo yesterday and the site is very very poor compared to most and didn't take long before the free bonus was used up. I won a couple games, but was no more than £2.00 lol, and the CH didn't make you feel very welcome. I didn't deposit.
    • LuckyPants says:
      Hello STERLING36, Thank you for your feedback. We are sorry to hear our site was not to your liking. We would love you get more feedback from you if you could contact our support team via email or chat, Regards, Lucky Pants Bingo
  19. lonestar22 says:
    Just on this site recommended by this website. Lucky Pants more like cheeky pants. I don't recommend this site to nobody. Asked ch how to enlarge my books could hardly see them as i cant hear proper. Answer - sorry to HEAR this. I can see the funny side, but other deaf people may not. Only my first game and won't be back. Maybe review before advertising them.
    • LuckyPants says:
      Hello LONESTAR22, Thank you for your feedback. We apologize if you have been displeased by the comment made. We would like to reassure you that the intention was not to offend you. We hope to see you one day on the site soon. We wish you all the best in your future endeavours. Regards, Lucky Pants Bingo team.
  20. adam123 says:
    I've been playing my 500 free bingo tickets here on Lucky Pants and have been having some good game's and I'm really enjoying it here. I think the chat hosts are great when I was playing and they welcomed me to the room and welcomed the other roomies and I'm defintely sticking around on this site!!
    • shaun/john says:
      Don`t think so, Lucky Pants, more like, lucky if u get a win. One of the worse sites.
    • LuckyPants says:
      Hello ADAM123, Thank you for your comments. We are glad to hear you like the site and the chat rooms. By playing the chat games in the rooms, you can win up a minimum of 1000 points which can be converted into bonus for a greater chance to win. Best Regards, Lucky Pants Bingo Team
  21. I joined Lucky Pants Bingo as i thought yeah, ok, another new one, lets give it a go. Wish i hadn't now. The 500 free cards they give you they turn into £5 bonus, so ok yeah 500 cards if u play the 1p games which when you enter the rooms are few and far between. The CH's are very clicky and only talk to the regular names they see going in and they make no effort to welcome a new player to the site. Chat was very dull with just 1tg and 2tg on screen and even then they were those clickable emotes. I'm sorry this site is not for me. Only decent thing about this site was the Live Help.
    • shaun/john says:
      I found the same thing, am so happy I didn't deposit.
  22. Sue Denholm says:
    Terrible site. The Hosts only welcome and chat to you if you are a funded player that is when they are actually there! I spent 20 mins in a room and never seen the host speak once. Very bad 1st impression and I won't return. Much better out there and they would do good to remember that.
    • LuckyPants says:
      Hello Sue, Thank you for your comment. We are sorry to hear about the issue which you experienced on our site. Could you please provide us with more information about the room in which you were not greeted in by the host and the one where the host did not speak for 20 minutes. We will be forwarding these to the Chat Host Manager for him to look into. Regards, The Lucky Pants Bingo Team
  23. funnygirl says:
    I have to give this a thumbs down simply for the fact that my tickets wouldn't mark properly. The CM said to go to lobby then come back to the game, i did that but found i had to keep doing it, of course i got the usual trying to blame my browser, i had the same thing on Kitty bingo. As for the bonus, Lucky Pants Bingo convert the 500 free cards into 5.00 which is okay and i won 2.41 which went into bonus money. I wouldn't deposit as there's not much point if i cant see my cards playing. I would say it seems a quiet site, but worth a try even if just to use the free money and spins.
    • drewbert73 says:
      Same happened to me.
    • kkaayyss says:
      Re-opened my account to give this site another go because i do love the slots on this site as great range to choose from. Thought could make it my regular site, but made a deposit 30 pounds and click on the drop down it offers you bonus. Click yo accept 55% bonus plus 5 free spins. Got none of the two. Went on to live chat they said the bonus had expired. Why I asked was it still in my banking offering me it. Reply - it was just a weekend bonus and I deposited early Monday morning, so I didn't get the normal 50% reload bonus because i clicked on the 55% bonus. Twice now I've deposited and got no bonus. The offer they made me was to redeposit and they would give me 75% - insult to injury, so I have closed my account. These sites have no respect for customers and no idea what a good will gesture is. Their mistake for that offer to still be in my banking not mine. but still I lose.
    • LuckyPants says:
      Hello FUNNYGIRL, DREWBERT73 and KKAAYYS, Thank you all for your feedback. We are sorry to hear about the bad experiences you had on Lucky Pants Bingo. FUNNYGIRL and DREWBERT73, we did have some issues with players and the cards not being daubed correctly, but this has now been sorted. We had some major maintenance in order to clear all technical issues and everything is functioning fine now. KKAAYYSS, regarding your bonus issue, please do get in touch with the customer support team via the Live Help Service and we can assure you that they will resolve the matter to your satisfaction. Regards, The Lucky Pants Team
    • kkaayyss says:
      Went to live help like the Lucky Pants Bingo persons says to see what sorting it out to my satisfaction meant they gave me the bonus 55% bonus I was offered in the drop down when I made my deposit, so just what I should have got, no more, no less - no gesture of good will. Starting to understand why such a good site, with great selection of games has so many bad reviews. I have one problem after another. Can't say I was satisfied or even slightly pleased at the outcome.
  24. me says:
    I have played many bingo sites for many years. After seeing the ad for Lucky pants I thought I would risk £20, after playing the free 500 cards I deposited £20 & rec £40 bonus, playing the 75 ball game I soon lost it all. The Chat Managers are slow in replying to any questions, the chat games are infrequent, maybe 1or 2 every hour. The majority of new players were saying they would never deposit & when the free bonus had gone so were they. The so called jackpots are a joke in comparison to other sites & overall I found it a terrible place to play bingo. The format of the site is poor & even though the Chat Managers were slow in replying to any question I felt for them, one even said they had limited bonus points to give out every hour hence the infrequency of chat games. If I had to mark it then it would be a 2 out of 10 for me & yes, you guessed it I have closed my account with Lucky pants.
    • MAW25 says:
      Totally agree with you ME, I have also closed my account!
  25. natjayk says:
    Another non exciting bingo site.You do get £5 free and 20 spins from which i got £1.07 added to my bonus funds for that. Not much chance a getting a win that's worthwhile banking. Good luck - Lucky Pants Bingo is worth a try with free money.
  26. sarah5bb says:
    gave lucky pants a try, yes i got to say i loved it good bingo games and loved the slots,
    • LuckyPants says:
      Hello Sarah5bb, Thank you for your nice comments. Do you have any favorite slot games? We've recently added new ones and have fantastic offers coming up this week end! Please contact our support team for further information. Best Regards, Lucky Pants Bingo Team.
    • kkaayyss says:
      Haven't deposited on this site, but did get my free bingo cards. It seemed alright to me - they gave what they promised which some sites don't. I will make a deposit on this site due to the fact when looking round it they have a fantastic amount of slots to choose from. Some slots I've only ever seen on cassava sites like Piggy Pay Out, Easter Island, Fluffy Favourites etc., plus loads of others. Looks like this kind of site could give cassava a run for their money, but I am surprised most of the reviews are bad, but like I say I will give it a go - here's hoping!
    • kkaayyss says:
      I realy wanted to come back after i deposited and say loved this site it was great, bit I can't. The CH were very nice, the site works good, loads of slots to choose from, but here's the thing - deposited 105 pounds in 1 day and never got past that amount. The slots look great, but they don't give out. I did have a load of bingo money to play with. Won a line went in to real money, won a house went in to real money. 3 hours later won again went in to bonus. Ask on live help why they said new service to enhance something or other told them to keep it and close my account then was joined by supreviser he said technical problems.
    • LuckyPants says:
      Hello kkaayyss, Thank you for your feedback. Could you please send an email to our support email address with mention of your whichbingo username and bingo username. The Lucky Pants Bingo Team

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