Gala Bingo review

Rating: 5/5

Anita HeffernanBy Anita Heffernan - Google+
Page last updated:

Spend £5, play with £35 + cinema ticket

Play at Gala Bingo


New player offer

Gala Bingo now offers new players that join through WhichBingo a massive £30 free bingo bonus for a spend on bingo tickets of just £5. Plus, during September 2015 - get a free cinema ticket too.

Deposit £5, play with £35 is the great offer allowing players £30 of free play for a fiver to explore the site for the first time at Gala Bingo, that's a 600% bonus and an offer not to be missed. 

Newbies Room - All new players get access to the Newbies Room for 7 days from registration. This is a free bingo room that will be open four hours a day - 12pm to 2pm and 6pm to 8pm - featuring £25 bingo bonus prize pots on every game and 12 games per hour. £8,400 in prizes on offer in the week for all new players.

There is also another £2,500 of free bingo in the exclusive Allsorts room to take advantage of.

That's more than £10,000 of free bingo in the first week of membership!

WhichBingo Award winner 2015

Gala Bingo had a very busy 12 months with lots of new features and the introduction of new games. All that hard work has paid off as the site scooped not just one, but two WhichBingo Awards:

Best Unique Bingo Game - Coconut Island

Coconut Island is a fun 50 ball bingo game themed around a desert island. The cards each feature ten numbers over two lines of  five. There is a prize for one line and a prize for the full house, with the added bonus of a progressive jackpot for completing the house in 15 numbers of less and a £100 fixed prize for managing it within 18 numbers.

Best Mobile Bingo Experience

Mobile bingo is now a 'must have' for any online bingo site and Gala Bingo is delighted to have its hard work in developing a state of the art mobile game recognised by players.

Other promotions

Free bingo is available at Gala Bingo, with the option now for players to upgrade to Superbooks for bigger prizes.

In addition to well known features of the platform such as BOGOF Bingo, 1tg games and Last Chance Saloon and Bingo Linx, Gala Bingo brings its own twist to the offer with Windicates, Cash Climber jackpots, High 5 jackpots and Super Spotlight jackpots. In fact, more chances to win big than any other UK online bingo site.

Monday Mayhem - offers 10% cashback up to £10 every Monday. Opt in and play bingo. As long as at least £5 is spent in the bingo rooms you qualify for 10% cashback on losses, worth up to £10. This is an example of the kind of offer available each and every day.

Gala Bingo has a market leading VIP scheme making sure to look after its highest-rolling and most frequent players. With access to exclusive services and offers, VIPs enjoy a premium service from the UK’s favourite online bingo site.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • 80 ball bingo
  • 50 ball bingo
  • Gala Live
  • Bingo Lotto (mobile only)
  • Slots
  • Casino
  • Sports betting
  • Lotto

Gala Bingo also features all of the standard Virtue Fusion bingo variants such as Deal or No Deal Bingo, Lucky Numbers Bingo, Who Wants To Be A Millionaire Bingo and the newly launched Rainbow Riches Bingo.

For an enhanced bingo experience why not try Gala Live. This room features live bingo hosts broadcasting live and even brings in special star guests for a chat. It's like a bingo hall in your own lounge.

Bingo Lotto is exclusive to Gala Bingo and is only available to mobile bingo players. 

Mobile and tablet

GalaBingo.com bingo and games can be accessed on most smart phones. Download the new WhichBingo Award winning bingo app and play the same bingo games as those online players to win the same huge jackpots and prizes.

Gala Bingo has responded to the technical and social challenge of mobile gaming by developing exciting state of the art mobile and tablet offerings. You can sign in using the same login details as regular online accounts with the option to buy a ticket for any of the big games and play either online or on mobile.

State of the art functionality such as horizontal game scrolling for quick and easy browsing and easy to access account info are features few of Gala’s competitors can boast. There’s also a special ‘game finder’ filter which instantly locates recently played games, as well as an ‘auto-complete’ search box which knows which games you’re looking for even as you type.

There are easily redeemable bonus and loyalty point options, with a fully integrated Chat function that lets you chat with friends as you play and 24/7 Live Chat functionality using a bespoke mobile chat client. There’s also access to a full suite of responsible gambling tools and self help information.

Add to all this 150+ great games and slots (including Live Roulette and Live Blackjack), plus exclusive Coronation Street games such as Corrie Bouncy Balls and Cobble Dash. Gala Bingo believes that that the sheer range of games and functionality of its mobile offer makes it by some way the most exciting mobile bingo product in the market.

Wagering and withdrawal

  • Minimum withdrawal: £5
  • Processing time: 3 - 5 working days
  • Bingo wagering requirement*: 2x bonus 

*Wagering requirement amount is based on first deposit and play through on bingo games only. Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Help and support

  • Live Chat            
  • Tel: 0800 294 7 294            
  • Email: help@galabingo.com      

Summary

Gala Bingo is one of the longest established online bingo sites in the UK. It first launched in 2006 on its own unique software, but during July 2012 it migrated to the award winning Virtue Fusion platform to support its ever increasing number of players.

No bingo site launched more new games in 2013/14 than Gala Bingo and they teamed up with some of the biggest names in TV to do it. You must try Coronation Street Bingo with its Golden Cobbles progressive jackpot feature. Such games are exclusive to Gala Bingo and show the effort they are continually putting into research and development of what players want. 

Gala claim to have over 100,000 winners every week, and that's no surprise really when you consider just how many different games the site has. There's pretty much something for every taste on the site, with some rooms filled with just a handful of players, while others will have hundreds. 

Payment methods accepted

Mastercard, Visa, Maestro, Solo etc. payments acceptedpaypal payments acceptedneteller payments acceptedpaysafecard payments acceptedskrill payments acceptedukash payments acceptedclick and buy payments acceptedeco payments acceptedentropay payments acceptedwire transfer payments accepted

Gala Bingo is powered by Playtech Bingo.

Gala Bingo is licensed by the UK Gambling Commission.

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Gala Bingo player reviews

154 players have reviewed this site

  1. sothach says:
    Of the more than 30 bingo sites I have played on this has to be one of the very worst. I got an email for a promo which said that if I deposited 5.00 I would have access to a free bingo room the next week, and for whatever reason the system didn't give me access, and when talking to customer support they said there was nothing they could do about it, so was tricked into depositing with a promo they wouldn't honour.

    The site graphics are generally quite ugly compared to other sites, and there seems to be little chance of winning anything, no matter what room you play in, whether a room with a low number of players and a very low house, or a room with many players and a slightly more decent prize. The money drains away on this site giving virtually no time for playing, when the same amount of money on other sites would last for days.

    The chat rooms are boring with very dull quizzes and few games, so there are not even any added bonuses that the sites I regularly play on have. All in all I would advise you to avoid Gala like the plague, as there are many better sites out there! Just gutted I wasted my money on Gala and didn't spend it somewhere else.

  2. Fancy says:
    80sDiva... I have been a customer of Gala for a couple of years, I find the customer service is 10 out of 10.

    Bingo is fun too play - chat rooms are very friendly with CMs doing their job Slots has a huge variety of games I enjoy too play. Unfortunately you can't win them all so set daily spend limits and don't put yourself out of pocket - I have been on other sites & trust me they are shocking.

    Have fun people my overall view of Gala is its safe & you do win as I have but you will also lose.

  3. samiam2244 says:
    After just writing a negative review for another site I realised I don't write enough positive ones so I thought I would.

    Gala bingo is a fantastic site. Tons of bingo rooms, tons of slots and a very real chance of winning. I tend to be 50/50 on the slots when it comes to winning. Won quite a lot on this site and continue to deposit on a regular basis.

    I am more of a slots player, but I do like the odd game of bingo. It is harder to win on bingo, but that's because so many people play. This in turn means you win much more if you do win.

    Chat hosts are friendly and helpful and there so many bonus games, freebies and choice.

    Only downside is you never get bonus codes or deposit matches, but none of the big sites tend to do so. Not sure if they still have it but beginners freebie room is brilliant as well. Won over 15.00 in it and had a weeks access. This site always pays out within 2 days of me winning with no hassle at all. Think I will be still playing on this site for many years to come.

    • BingoMe says:
      You always get bonus codes on Wink, daily in fact.
  4. becci2004 says:
    Absolute con artists and I wouldn't give it 1 star. A pure and utter joke of robbing people of there money. I would warn anyone against playing on this site especially if you like playing slots. The games you play then don't load after you have already played on it loads and once you run out of funds there not good at dishing out bonuses or out. Customer service sucks to.
  5. Didnt like Gala Bingo at all, but then I dont like VF sites. All seem the same poor layout etc. Played for a few hours, nobody chats in the chat room, couldnt find CH either. Asked about the various bingo rooms just got ignored and got pretty bored very fast.

    My 10.00 deposit lasted about 10 minutes and then my 40.00 bonus just drained me watching the same old same old. Like watching paint dry. I won 40c from extra balls in one of the rooms even though I had 1tg from really early on in the game. It was never going to come out as this became a regular thing with the following games.

    Cant say I see the attraction a lot of people have for Gala although their live chat staff seemed friendly enough, but then that was when they were enticing me to deposit. Wont return to Gala.

  6. Kellym27 says:
    Brilliant site. Gala Bingo has plenty of promotions and you always get a fair win. I've played on many sites, but gala is defiantly the best. You even have a good chat with guests and the chat hosts while playing lol. Been with Gala nearly a year now and am happy to say don't think any other site would win me over. I enjoy a bit of bingo when kids have gone to bed and soaps have finished lol.
  7. Cawdorqueen says:
    Fantastic site. Won a few, lost a few, but gained loads of friends along the way at Gala Bingo. There is something for everyone and the promos are always good and well thought out. If your not a member of this site you don't know what your missing.
  8. I have played on Gala Bingo for just over a year now and its absolutely fabulous. I've played on other sites, but none of them compare to Gala. They have a fantastic range of games to suit everyone (i should know I've played on all of them). They have generous payouts and plenty of promotions. As for their Chat Hosts, well they are all lovely so its difficult to choose one over another. In short Gala are TOP OF THE BINGOS.
  9. Absolutely love Gala Bingo, it's by far the best site. Great value for money, lots of different things to play and can play more then one game at a time, unlike some other bingo sites. it's easy to use n winnings are good. would definitely recommend it to others.
  10. chicki says:
    I love Gala Bingo and had sum big wins, x. I am a weekly player and deposit a lot would love a jackpot win eventually xx. Just wish could av a good connection as mobile data not good x. also would love more loyalty points or bonus cash Bk rewards.
  11. bensmum says:
    Best site on-line by far. Great chat hosts, fair play and loads of brilliant extras. If not a member get on there now! Great community spirit. Very friendly and can't do enough for you. Great variety and games choices with good money in houses. Beats everything else hands down for fun and service.
  12. I have been playing on Gala Bingo of and on for a number of years now, and always end up going back there, as their payouts seem a lot more favorable than other sites that I play. The range of games is far more superior to other sites as well. Well done Gala, keep it up!!
  13. laurenmeg says:
    Gala Bingo is simply the best. I've tried all the rest, no one can beat this site. They do all the games so right. bingo, slots and scratchcards are great, but you deal your own fate, I wont go back to any other site, not when galas doing right.
  14. galalaaaaa bingo live room with real presenters and chances to win bonus money. Fab site. We have fun and i have met a few good friends in galalaaalaa. I would recommend the site to people i know and my family joined up and its always fun and the chat hosts are fantastic and keep the rooms fun and happy. We all play happy!
  15. nanashelly says:
    Hi. I joined Gala bingo 9 years ago and it's the best online bingo out. Its very fair and has the best jackpots out there.

    Every body is so friendly, if you ever need help there is always a ch around and there is live help 24 hours a day who are very helpfull. They make you feel so welcome.

    No body can match the Newbie room - you get 7 days free. We're just like one big happy family and over the years ive met some very good mates. they mean a lot to me. I've even been to meet some.

    Gala is not fake, what you see is what you get, I'll never leave. There isent any scams. We get free bingo for 8 hours a day and on a sunday we get a hour of free bingo. All i can say is you won't find a better bingo site to play at home while you chillout. Join us guys, you wont regret it ,and yes i am for real my name is stewart.

  16. elyguy says:
    Gala is the very best bingo site. The loyalty is the best by far. I play a number of other sites, none compare. Would recommend Gala bingo any day. I find the chat hosts very friendly, I have won 1,000.00 twice. I recently had a stroke, when Gala found out they sent me a lovely card and bottle of bubbly wishing me a speedy recovery. Thank you Gala.
  17. recompuk says:
    Been with Gala Bingo for a year now. Normally spending few hundred per month! This month i spent 8,000 in about 3 hours. mad moment i know, but was thinking the more i bet the better chance i have of winning big! Truth is i won 1,000 here and there before losing the lot in that 3 hours. Just proved i need to take it slower as i now know the more you play not the more you pay is the best format to win!!!!
  18. MissBingo says:
    I left a good review below back in October when I first joined Gala. However since then Gala have updated the terms and conditions for the newbie welcome bonus. I recommend my friend recently and received 25.00 referral bonus. There is a 2x wager on this bonus meaning you have to spent 50.00 of any winnings from the 25.00 before your winnings go in to cash. The have not added a wager on to the 40.00 welcome bonus and although this is in the small print, it is not explained fully how you can win any cash from it. You deposit and spend 10.00 then receive your 40.00 welcome bonus. There is a 2x wager on this, so you have to spend 80.00 of any winnings first then once you have wagered it will then spend the remaining welcome bonus (which has a 7 day expiry). This means that you have to gamble 120.00 in 7 days before you receive any cash winnings. 120.00 in seven days is a lot to gamble. It is very excessive. Either the welcome bonus needs at least 30 day expiry and/or it should be changed so that you can spend the welcome bonus first then any wager requirements after. This has totally put me off Gala. The wager requirement is a big let down. Gala needs to change this if they want to draw new customers in.
  19. sasha3004 says:
    I love Gala Bingo the players and chat hosts are so friendly and helpful, keeping me company as I have no club nearby. I enjoy the community feel and have made many friends via the social media pages too. I really hope they win many awards as they so just deserve too.
  20. LALALAGALA says:
    I love Gala bingo. The chs are so friendly, and all the people playing are such good company. I have tried loads of sites but this one cannot be beaten. Gala Bingo has lots of promotions which I like to get involved in. I'm always chasing the big jackpots lol. My friend won a big one once and have heard of loads of other people winning so you really can! I want all my friends to come and play on Gala Bingo!
  21. Gala Bingo is a really good and fun online bingo site, lots of friendly chat rooms and a great choice of rooms to pick from.The hosts are fantastic as well. The best promotions aswell as the bonuses. I will never leave this site, its my lucky charm site. GALA :)
  22. untold says:
    i think it's a real shame that people only bother to review things when there's a problem! Sure, things go wrong occasionally but personally find Gala Bingo the best, friendliest and most fun site to play on. they have lots of new games, the chat people are hillarious and when I have had to call customer services, they have sorted me out quickly. Dont just review bad things people - celebrate the good!
  23. MONCHIQUEIRO says:
    Gala bingo is the best online bingo site ever. The chat hosts are the first to greet you and make you feel like you are important. There are a fantastic variety of rooms, ranging from 90 ball rooms to 40 ball rooms. Plenty of variety for everyone with big money prizes. The chat host team are very welcoming and so friendly and do their jobs extremely well. The chat hosts have a great ear for listening to roomies stories and chat about everything. Sometimes people who are lonely play on the site just for a bit of comfort and a friendly bit of chat. I vote gala number 1 !!!
  24. I've been a member at gala bingo for over two years now and they soar above every other bingo site ive been on. Great rooms with big money prizes and their coconut island room is first class. Really friendly site with a fantastic group of chat hosts who are very welcoming and make it all seem like one big happy family.
  25. socksy2 says:
    Gala Bingo offer a great service which is second to non. The Chat Hosts are incredibly helpful and Knowledgable but offer a personal service that no other bingo site offers. The promotions on offer cater to everyone's taste and budget. Well done gala bingo you have my vote!
  26. I absolutely love Gala bingo! its such a fun place to play and the chat hosts are so friendly and helpful and there is a big range of games to choose from. I wouldn't play on any other site as I believe this is the best value for my money.
  27. bingoboy says:
    I really enjoy everything that Gala Bingo does on Social Media, which is plenty of mini games and competitions. Gala is also the site with the biggest amount of promotions at the moment. Winnings? Well, you know... bingo is always a matter of luck, but the most important thing is to have fun.
  28. Cathie mc says:
    On numerous occasions I have tried to purchase tickets at Gala Bingo and the money was taken off, but never received the tickets - it showed purchase failed. On complaining about this I was told they would still be played even though I couldn't see them. Surely this is wrong - their attitude is couldn't care less I think.
  29. Donnastep says:
    The customer services on this site is non existent. I joined last year, but closed my account shortly after. I personally don't feel comfortable playing on a site where there is no customer support. You send them an email and get a standard reply, but that's it, you won't hear from them again! I can't understand how they are allowed to get away with it! You have been warned!
  30. MAW25 says:
    My partner and myself joined Gala Bingo - what a complete waste of time, not one win between the both of us!!! Offer you a 50.00 bonus on a 10.00 deposit and through out chat they just keep pestering and promoting their bonus offers to you which are also waste of time! Used to love Peter Andre, but not anymore, can't believe he is promoting this site as well as all the other famous stars. Have they not got anything better to do! Also a lot of repeat winners which becomes very boring! So people don't waste your money or time on this site, as you wont win! So big thumbs down for Gala Bingo!
  31. neromyhero says:
    I joined 1 year ago but after few weeks closed my account. After playing elsewhere I thought id give gala another go, so I rejoined. But when I deposited without even spending a penny I recieved the bonus (which I knew I was not supposed to get) I went on to win over 200.00 and when I went to live chat to tell them to take there bonus back of course they blocked my account. I spoke to some1 explaining all this for them to tell me my 1st account had not even been closed. So after 10+ emails asking for a telephone number to talk to some1 about this they finally respond with an address to send a letter. I have sent a letter 2 weeks ago and no response. So now my account is frozen, what happens to my 200.00 that I won? Basically they keep it. They are the worst for customer service. Im going to write to trading standards. If any1 knows of any where else I can write your info would be grateful.
  32. If your looking for more of a ''real'' bingo feel.. Gala Bingo is the site for you. Lots more players meaning bigger full-house prizes. Lots of different bingo rooms, even a live room and exclusive to Gala rooms with some great JP's. I must admit i haven't had any great or big wins off the bingo side, but they have a wide range of games, slots, scratch cards etc (which ive won from). The site can be a little laggy and slow sometimes, but it is a big site. I don't find you get many bonuses or free money (with WR), not many emails but it is overall a great site.
  33. spt1957 says:
    I love Gala Bingo - I have played on many sites over the years but this is most definitely my favourite. There are so many bingo rooms to choose from 90 ball, 80 ball, 75 ball and now 50 ball rooms. My favourite is the 1980 room there is such a variety of games played each day and you dont have to spend the earth - I really like the Amazon Room - this room is a cash only room but the prizes are great and I have won quite a few times in there. The choice of slot game are great fun too and I have my favourite on there which is Fluffy Favourites - I choose the 1p spin at 25p a go and have won £50 a couple of times which you cannot complain about. The CH's are really good do everything within their power to make you feel welcome especially as a new player and will always answer any queries efficiently and promptly. The banter in some of the rooms can be good fun too if it wasn't for the moaners - who complain that they 'never win' or 'always the same winners' - I have been one of those same winners but I spend my money and take my chances like everyone else - I just feel if you are going to be that negative - dont play. Bingo is a game, enjoy it, enjoy the chat, meet new people and the best site of them all has to be Gala Bingo.
  34. milley2 says:
    Hi. i joined this site last month - dont bother. See you hardly win and its always the same winners. they draw you in with the bonus. i myself spent quite a bit of money, but i only wan a few times. i just think that they want your money and they dont care if you win or not. i have since closed my account. also when you speak to customers service they dont care either.
  35. Andra24 says:
    I joined Gala Bingo 7 years ago and this is my favourite bingo site. I'm not spending much on there but there's allsorts room with free bingo everyday and they give out bonuses almost every week. Can`t say im very lucky but I won a few times ( hundreds) . I believe Gala is one of the best sites and has lots of customers. Some people complain they cannot win because there are too many players , but if you ask me ("an old member") I could recommend you some rooms with less players (sometimes even less than 10 people ) and you have chances to win.
  36. MissBingo says:
    I joined Gala Bingo a week ago via WhichBingo website for the extra 10 pound welcome bonus (deposit 10 received 50 bonus) - Great offer. I am enjoying Gala Bingo so far, so much choice of rooms. The 1p & 2p tickets have decent prizes compared to other sites I have played. The newbie room is free for 7 days for 2 x 2 hour sessions per day with great bingo bonus prizes (the best I have seen so far). There is no wager requirement (which is a big positive), meaning you can withdraw without having to wager 4x your welcome bonus. Withdrawals are processed very quick. So far so good. I am pleased I registered with Gala, and thank you to WhichBingo for the extra 10 pound promotion offer :)
  37. Bugworzel says:
    There are hardly enough words to describe how much I love Gala Bingo. The games are great fun, the CH's do EVERYTHING in their power to make you feel welcoming and will answer any queries efficiently and promtly. The banter in the rooms is generally great fun too and there is always plenty of laughs to be had. The Gala TV presenters are all so much fun, again they really make you feel welcome and part of the Gala family. They are always bubbly and entertaining and genuinely make me laugh out loud almost every time. There are so many different bingo rooms, slots and games that it is near-on impossible to not find something you will enjoy playing. If I have any complaints they are really small and almost insignificant, but as a fan of the site I have noticed a few niggles that do occasionaly make me want to sign out a little quicker than I would normally. These niggles are that there sometimes seems to be a lack of chat in the 'chat' rooms (the clue is in the title people). I have also noticed far too many people moaning and complaining when they don't get a win; well of course we would all love a win, but Bingo is like a lot of games, pure luck of the draw. Instead of moaning and complaining that its "the same winners every time", why not just have fun, enjoy yourselves, join in the banter, congratulate those who do win and if you get a result surely that is a bonus. Bingo is a game, enjoy it, enjoy the chat, meet new people and the best site of them all has to be Gala Bingo. Marks out of 10 for sheer fun, 100. Marks out of 10 for the CH's and some roomies making you feel welcome and the great giggles and banter, 1000. Marks out of 10 for Gala TV and the presenters, games and laughs to be had, 10000.
  38. SallyMic says:
    I really like gala bingo. I've played it a fair bit and think I'll stay with it, the people there are more friendly than on other sites. The bingo rooms are my favourite thing but the slots are pretty good too. Easy with the spending though, the pennies go quick when you're having fun! lol
  39. CatD says:
    I joined gala bingo a few weeks ago and have had fun playing i have won a few times so far! the site is easy for me to use and the games are fun and not to expensive. I've not had some of the big problems other ppl say theyve had, so i can't complain.
  40. babycakejess says:
    Gala Bingo is my best bingo online site. The people are great to chat to, got some great bingo games which is what I play - just the bingo. It's there 24/7 as and when you wish to play. All in all a great site, well i think. Bin a member now for over a year. Had a few problems but Gala tried to resolve every problem I have had.
  41. AnnaTS says:
    Been a member of Gala Bingo for about 1 year and they have bingo for all budgets which is good and a variety of different styles of bingo. The one reason i will not be returning is the results i got from playing a slot called bar x magic 7. I took details of all wins and losses and gameplay and was not happy with it.
  42. Bingocritic says:
    I like to think myself as a fairly experienced online bingo and slots player. I joined Gala bingo as it looked good, however I have noticed that some of the slots are very very much like Cassava slots and like cassava these do not payout at all. The site layout is not an easy one, and the payout on both bingo and slots, are not very good at all. I would not recommend to anyone.
  43. luuluu10 says:
    I would never recommend this site to anyone. My daughter signed up and made a deposit. No problem while she was paying in, as soon as she won a very small amount they would not pay out. She sent in all her identities and they lost her passport, national insurance number letter and bank statement. She had a variety of excuses about it. They was told the information which was sent by email for speed instead of the post, was lost in cyber space. I would warn anyone to not use them at all. It is not all it is cracked up to be. They will take any money off you, but believe me when you win they will pull any stunt to not pay out.
    • Andra24 says:
      I got my winnings from gala without problems. Sent all documents by email and been verified in 2 days. My mom also got her winnings and my freiends as well . Its hard to belive Gala didnt pay out, its one of the biggest bingo sites. I hope your daughter sorted this and got the winnings.
  44. holidays11 says:
    Hi, liked playing at Gala bingo, but like some of the other reviews was not happy with the lack of customer service. Gala have a responsible gambling in place were you can take a months break, witch i like as stops temptation. Well used this facility twice and received email from Gala to say they thought it was in my best interest to put me on six month site exclusion - could not believe it. I emailed customer service to ask why they have a months break option in place if not able to use it, but never herd anything from them again. Not going back after my enforced six month ban is up.
  45. JINGLE_BELLA says:
    Not a bad bingo site. The Customer Service really lets this site down. had a problem trying to deposit last week and the problem is still occurring. Live Help seems nigh impossible to get through to and I have sent many emails to them asking for help and advise but just got 1 reply, stating nothing is wrong, but clearly there is something wrong when my payment method has suddenly vanished. Also had problems when I tried to make a first withdrawal, they were asking for all sorts of ID&V documents. Shame the support is so bad, because the site is nice and the other players are also nice and they have a lot of slots to choose from.
    • GalaBingoCS says:
      Hi Jingle_bella, we are very sorry to hear that you have had a bad experience with our Customer Services team, at Gala we aim to give the best service, unfortunately this doesn't seem to have been the case for you on this occasion, However, we would like to talk to you regarding the issue you have with us and hopefully rectify the problems or bad feelings, please feel free to call us on 0800 294 7 294 and we will be very happy to talk to you. Kind Regards Gala Customer Service
  46. Marc says:
    Gala Bingo, what can I say? The Customer Service is terrible to put it mildly. I had sent at least 10 emails, both on their site and also via my email address. No replies whatsoever. Week 3 I began to get annoyed as I was fed up of asking them to resolve an issue, I asked them to close my account and stated the reasons why - my previous inquiries not being answered. The very next day I received an email from them saying they have closed my account as per my request. Seems they would rather lose customers rather than delve into a little bit of investigation to resolve a query. I also had bad service when I first joined the site and wanted to make a withdrawal. I sent all the required documents, but they kept replying 2 days later saying the documents were not readable or were not good enough and they wanted more information etc etc. 3 weeks later I eventually got confirmation that my winnings had been paid. Not good, especially as I was using Pay Pal, but ended up having to provide Gala with my bank account details, passport, proof of address etc - was expecting them to ask for my shoe size next!
    • GalaBingoCS says:
      HI Marc, We do apologies for the bad response time in your comments, we would like to look into why this happened, and would be happy to speak to you regarding the issue's you had with us and our site, please feel free to give us a call on 0800 294 7 294 and discuss the matter further. We look forward to hearing from you Kind Regards Gala Customer Services
  47. Gala Bingo has the worst customer service I have ever known. Seriously, they won't reply to messages I have sent on their site or via their email address. I have left lots of feedback on their site on the "Feedback" facility, but still, after a month of asking them to sort a simple query out, they still will not reply. Goodbye Gala, customer service is paramount importance to me.
  48. jacks04 says:
    If you want massive variety of games, endless choice of slots, flashy backgrounds then Gala Bingo is for you. For me though it just seems too busy and too much choice is not always a good thing. I played here for a while and deposited regularly, yet when I had a win that's when the problem started. I was asked for verification as soon as I wanted to withdraw money, but they had no problem at all taking endless amounts from me without question. This went on for ever, I sent ID, they never got it, I sent it again.....they never got it, I gave up in the end and decided not to play at Gala again. As far as I am concerned they should seek verification BEFORE taking your money, this is another site that allows you to cancel your withdrawals knowing full well what they are doing!
  49. lelly says:
    Gala Bingo has welcome bonuses for all new players and plenty of bingo rooms to suit all budgets. Live bingo room meet the presenters and loads of celebs that pop in to chat and have a laugh with you. 8 hours of free bingo every day. Great chat, friendly and welcoming chat hosts, plenty of competitions to enter at no cost. Site is easy to navigate with loads of choice of side games, slots and scratchies for anyone liking a little flutter with some massive jackpots from little stakes - here's hoping.
  50. Lullaby says:
    Was full of admiration for Gala last night but have just spent an hour on the site in the newbie room to watch it get slated by players and no CM in attendance to stop it. Sounds like sour grapes but very off putting for new players, language is less than nice and other sites being compared. I don't understand why, if a person doesn't like a site, they remain.
  51. Lullaby says:
    Loving it!!! Great site, good games and terrific value for money. I deposited £10 and withdrew £50. Have only ever had very small wins from one site despite joining many. Quizzes are entertaining and far surpass the silly 'I Spy Games' other sites offer! Chat Hosts are very entertaining!
  52. HonestJohn says:
    Players in the Battenburg room are so friendly and helpful. There is limited hosts on this site, but the helpful players make up for this. And they offer more free bingo than any of the other Virtue fusion sites I have seen. I would urge you to give this site a try, if it is just for the friendly community and for the live callers who are a hoot!
  53. Vccc says:
    I enjoy gala bingo. a good mix of games and low price bingo tickets.The side games are good too. CMS are friendly and helpful. I have had a few little wins and no problems withdrawing. You get sent free money to play with sometimes too. would recommend gala to other people.
  54. The Customer Service at Gala Bingo is terrible and trying to withdraw any winnings is proving to be a nightmare. The verification process seems pretty steep and after a week after of sending the verification documents to them I feel like I am being ignored, just messages stating they are very busy at the moment. The live chat facility may as well not be there and trying to get through via the telephone is proving mission impossible. I still live in hope of my £30 being paid out to me, one can only hope.
    • rachie155 says:
      I agree about the bad customer service. I won a little bit on slots and withdrew. Heard nothing else, just expected money would turn up in my bank a few days later. A week later check my account and it says withdrawal is "waiting", contacted them and was told they'd sent an email asking for ID-I promptly sent it in but was annoyed I'd wasted all that time waiting and had definitely not received an email from them asking for ID. You have to constantly chase them up. Now I've sent it in I'm hoping I wont have to contact customer service again.
  55. nicl says:
    Not too sure on this site. I think for a leading company like Gala there could actually be a lot more games. The graphics and loading time really didn't seem too good, my system's new and it definitely wasn't that. Other than that i found it ok and CMs were friendly enough.
  56. TheMeerkat says:
    I have been a member of Gala Bingo for many years and seen how they get their knickers in a twist with being a sister site with Coral Bingo. Result of which some negative reviews for both sites. Freebies and bonus benefits at Gala were denied if you have already had them at Coral...but both sites are now re-launching to put this right. Don't let this put you off about Gala Bingo - It's still one of the very best bingo sites for original innovation. It has a huge range of table games, slots, instants and also virtual sports games not seen on most bingo sites. It offers fun, value, freebies and loyalty bonuses. There are not many other sites that offer new members 5 days of free bingo with all £30 prize pots. The chat hosts there are great and they really do their best to help you with issues.
  57. mikebw says:
    I signed up to Gala Bingo when it relaunched with the new games, but the site is so full of bugs I have yet been able to play. I cannot top up as the deposit/withdrawal page says it can not be displayed or may have been moved, the live help button will not work so I can not talk to anyone about it on the site and the phone number just rings and rings and nobody answers, so on a whole its a waste of internet space. I remember not being able to play the games before the relaunch as the games would tell me the session had expired before I had even pushed a button so it's gone from bad to worse for me. If I could give minus points for review I would.
  58. delrose1703 says:
    Gala Bingo is a good site. Not easy to find favourite slots, even though there is a fave button they are not always shown in favourites - nowhere to type in name, but otherwise a very good site. Gives lots of promo codes out on their face book site and easy to use.
  59. fruity55 says:
    I really love this site, not just for the bingo but i love that there is a wide choice of other games to play too. I have never had any trouble depositing or withdrawing at Gala Bingo and i nearly always win every time i sign in! I always recommend the site to my friends as they always have good promos on offer.
  60. xelfyx says:
    I love Gala bingo, love the scratch cards. Only just recently started playing here again, so haven't had any big win. Some decent bingo 2p games and quite cheap 5p and 10p games. They do bogof too. It's well worth a look and they do cashback as in spend a fiver we will give u a fiver.
  61. burtonlad says:
    I joined Gala Bingo about 2 weeks ago and i have had so many problem with the site being down, so i missed 3 days of the 5 days of free bingo. Trying to get help on the site is like trying to win the lotto. Don't think i will be back there because the site and ch cannot handle the amount ppl that play there. You think with such a big site they would have it sorted and the site would run well, but i been there 2 weeks and site been down half that time - not good.
  62. annir9 says:
    Ok, I have to say that I have fully warmed up to Gala Bingo now. I was not so sure on this when the had their re-vamp (nobody likes change). Their promotions are great, and even though I don't always get a win the chat host are great fun as well as their Gala Live! :)
    • 8lennon0 says:
      Never liked Gala B ingo even when they changed over,as you say nobody likes a change same here. VF have destroyed my fave game of bingo Lucky Numbers, so at the moment my bingo days are over - just waiting to see what happens over time. OK it's better for site more playing, i just can't get close to a win in there since they changed it and am certainly not depositing all the time with no return. 800 odd playing in there. Was hard to win before it's near impossible now. Seem to be letting the ones win who are new to it, hardly seen a regular player win since change; not moaning just saying lol,gl gl
  63. katdink says:
    Gala Bingo is a good site with good offers - occasional server issues since change over to new site, but overall good.
  64. rachie155 says:
    I find Gala to be really boring and extremely hard to win on. I used to like it a few years back and rejoined some months ago, along with most other Virtue Fusion sites, but I hardly ever play on it. They send me free bonuses from time to time so it's the only time I go on. There are lots of different rooms to choose from, but they are all completely packed. I chose the room with least players when they last gave me a £5 free bonus, but there were still around 50 players all playing for a £15 pot which is very low for the number of players. I spent my whole £5 bonus buying 50 tickets and still didn't get close to a win. I would never deposit here again. I much prefer other sites on the network, this one is somehow different and there are too many players in every room. I tried to close my account, but live help doesn't appear to work every time I go on, or no one responds and I sent them an email and got no response either. So my account will stay open, but I won't be tempted to put any money on. With so many other sites to choose from I avoid this one now. Good welcome bonus, but that's about it.
    • angiec55 says:
      Which bingo sites do you prefer?
    • rachie155 says:
      Tea and Bingo, Bingo Friends, Live Bingo and all those types- the sites that have smaller rooms so you actually have a chance of winning. I have been back on Gala recently only to play slots but don't like Gala bingo as too many players.
  65. Tiddy says:
    Love Gala Bingo. The players are a great laugh and the CM's are all friendly and helpful too. They have free bingo everyday and I have won on a few occasions. There are plenty of bingo rooms to play in, some linked to other sites and some just Gala. A fantastic range of slot games which can be on a good run or a bad run - I have witnessed both so I can't really grumble. You don't hear people bragging about winning hundreds of pounds every few seconds, which is a plus!!! I have made a lot of friends playing at Gala, yes we moan sometimes (in banter), but nothing is taken the wrong way and you don't get bullied into silence or feel left out when you are new. I have been playing here for 3 years now and it is my favorite site. Winnings are also paid rapidly, usually the next working day. They also have lots of promotions.
  66. mazchelle says:
    Found with Gala having over my time deposited over 600 pound I'm lucky if I've ever won half of it back. Another bad site to win anything especially on the bingo - cheaper going to the club.
  67. tibblywibbly says:
    I have played Gala Bingo on several occasions and had technical problems meaning I've been unable to buy tickets when I've wanted to due to their server problems. It is obvious it is problems with their site as it comes up with server error messages that relate to their site. Also, loads of other players were saying in chat how they were having problems. On contacting support, they would have none of it and tried to blame my computer even though I pointed out loads of other people were having the problem and that I had tried other sites to check it wasn't my computer and cleared my cache, etc, but still they would not agree there had been a problem with their systems.
  68. pacnchez says:
    They have lots and lots of good promotions, especially in Gala live. I have logged on with no cash in my account to take part in all the fun and games that goes on in Gala live and won up to £60 cash for answering a question live on the phone and I've won £10 quite often for the live yes/no game with Kevin Dwaula. They often send me free money to play slots or bingo and the WinWin bingo was absolutely fantastic. The welcome bonus is very good and new players win very often, so its very easy to complete the wagering of only x2, which is really low compared to a lot of sites these days. So for fun and winnings and to be treated royaly go to Gala bingo.
  69. Marc says:
    Gala Bingo is a god site, with nice friendly players and hosts. Quite difficult to win on the linked games, but have had a fair few wins in the smaller rooms. Good selection of slots and good promotions on offer each day. Easy and speedy withdrawals. My 2nd favourite site of the year 2012. Will look forward to playing again in 2013.
  70. This is, like most other sites, just full of repeat winners on a daily basis. When you complain they say they are regulated and monitored, but when you try to dig deeper in how winners are chosen they don't give you any information and just keep saying the same thing. They claim to use a random number generator - but it cannot be random when its always the same person winning all the time. Truly one of the worst sites out there at the moment. But then again, most sites are like this anyway.!!
  71. I signed up at Gala Bingo because the welcome bonus seemed amazing, deposit £10 and get £30 to play with. They didn't make it clear in my opinion as to the fact that you only get the bonus if you play all the money on bingo, and i spent some money on the slot games, so didn't the bonus. Communication is absolutely terrible on the live 24/7 chat as they hardly ever respond, and when they do customer service is absolutely shocking. And then my account got blocked because I didn't verify my account, which again I was not told I had to. So they sent me an email, saying I need to send lots of documents, which i physically don't have so its not possible and then I've lost my money!!! terrible website, stick with cheeky bingo!!
  72. Sheski says:
    Feel really conned by Gala - deposited £10 and played £10 but didn't get the £30 bonus and the live chat just won't answer - back to Foxy bingo for me and I certainly won't recommend Gala to anyone.
  73. modesty34 says:
    There is lots of variety at Gala Bingo , luv it .
  74. nanni2tommi says:
    I like Gala Bingo. it has plenty of 1p games and good prizes too.
  75. Keelif says:
    I signed up to Gala bingo during their promotional offer to receive 5 days worth of free bingo starting the Monday after you deposit. I never received this and when I complained to customer service they said there had been a technical error and there was nothing they could do. Apparently other customers were also affected. They did however offer me £5 goodwill credit. An O.K site but I think there are definitely better out there!
  76. mandjake says:
    I felt misled by Gala Bingo. I spent £10 and then asked the contact team about the bonus money promised in the ads. I was told it had to be spent on only bingo tickets, other things on the site didn't count. This was in the small print. Other sites often add bonus money for new member straight into the account when you join so feel this was poor. I will stick to Tombola in future. I also found the actual site to be cheap looking and hard to navigate round, would not recommend to others.
  77. catlady64 says:
    Good site.....good prize money...only downside to Gala is it seems you need to deposit £60.00 before you can withdraw any winnings, which I think is too much, otherwise great site.
  78. catlady64 says:
    Tried it.....site okay, but it says deposit 10 pounds get 30 pounds to play with , you have to wait 48 hours for the bonus....and any winnings from that goes into Bingo Bonus....if you win from that you have to make 2 more deposits before any winnings go into real cash.
  79. jacks15 says:
    I have played on Gala Bingo for quite a while. They have recently changed the site, but to the players its the same. Always the same winners and I've never won much and have now left. There is a lot of moaning and complaining being done which makes bingo boring. They have crammed so much on the bingo page it becomes confusing. I didn't like the chat as too much bickering and not much fun. Don't like the gala site at all.
  80. 8lennon0 says:
    I was happy when Gala Bingo changed to virtue fusion, but not now it's a disgrace. Peeps get bullied and verbally attacked in chat rooms for disagreeing with 1 off the so called gang and then they get jumped on by their followers. omg, they go on and on and on and this leaves the CM in a tricky spot. What are they supposed to do? Ban 10 roomies or the lone person who hardly said much, obvious - the 1 person gets a chat ban. Seen it loads of times. Seen it that much I've closed my account Bit of a pain really as i had not lost on the site since it changed.
    • geoff125 says:
      Hi there bingo buddies. This bullying thing seems to be quiet common on a lot of bingo sites as i have read peoples comments on here often enough and people who complain do seem to get the rough end from cms .....Do they want to retain customers or not? It just makes me wonder, it's a service industry so more care should be taken with people's complaints...it's their profit after all when people leave..Just treat peeps with mutual respect - it goes a long way..Laters...
  81. kissmymule says:
    Same old story at Gala Bingo You win at first, then nothing. I had the foresight to bank straight away so ended up in pocket, although not by very much. Also the "same names always winning" is a popular theme here, especially in the newbie room. The CHs seem ok, but overall I would not recommend.
  82. sammylost says:
    Gala Bingo is now just ok. I like playing the bingo, but just don't like the new site much and would like to get back to old one!
  83. we1101 says:
    Really bad time at Gala Bingo. The slots on this site are the worst I have ever played; put it this way, I spent £400 to finally get a bonus and thought I'd get some back and won £7.20!!! Absolute shocker, unfortunately for me I thought if I keep going it has to pay. £1200 later I had nothing and my biggest win was £25. Please hear this warning and stay away from the site!! I have even reported this to gaming commission, disgusted with myself as much as the site.
    • Gordon57 says:
      Do you really need to have anyone tell you how mad you were...? Never spend more than you can afford to lose. Throwing good money away like this is not good news for anyone. All sites have to be regulated and have verified systems for making sure minimum payout levels are maintained. That does not mean to say that anyone putting in £1000 has to win 73% of that back, or whatever the setting is. You can, as you found out, lose big amounts without winning much back. Slap yourself for being silly, but I doubt you'll get any joy from the gaming commission - Gala are registered in Gibraltar !
    • soozieque says:
      i have to say i deposited 20 pounds and played the same slot i got one win spin of wait for it, 16p, that cant be right im sure i dont play them anymore
  84. bobinky says:
    I found Gala bingo to be easier to use now after updating. It pays out quickly and has loads of slots. Easy to pay in and withdraw. Good site if you like slots.
  85. bingomad says:
    Gala Bingo used to be my favourite site, bit of a shame to see the new site looking like every other bingo site. Tech side seems a bit dodgy at the moment and still waiting for a bonus I was promised.
  86. dillypat says:
    I've been a Gala bingo player for a few years. I've tried the site site and I'm not too keen. I liked the old site better - too many same name winners on this new one for me.
    • annir9 says:
      I agree here, hopefully I will warm up to Gala soon. Really has put me off.
  87. loopymoonj says:
    So far I am loving the Gala Bingo site.
    • love your in depth analysis of the pros and cons of this site :-) BTW I actually agree with you :-)
  88. welshie1969 says:
    Disgusted by the Gala Bingo decision to move to the vf network..what made gala great was its originality, and that it was not linked to other sites. Even there Vegas section has disappeared..all the favourite slots have been replaced. After all the hype I expected something different..but it is now just another vf site..with linked games to many other sites..constant same winners, and only subtle differences in the layout. Gala has sold out all its loyal customers..in essence Gala online bingo exists in name only..as it has been taken over by the vf network who already have the monopoly. They didn't even try to cushion the blow by giving their existing players a bingo bonus as most sites would. Shame on you Gala..you will lose many many players over this decision to sell out to vf.
    • jackiewalker says:
      I agree with the comments, I hate the new site, it's lost its originality, it looks cheap and nasty. I am sorry to say when my £4 is used up I won't be playing on Gala any more, the old saying if it ain't broke don't fix it is true. Shame but that's my view.
  89. otter says:
    Gala Bingo was such a fab site, although I didn't play on it has much as I do others, but after playing on the Gala site on the first night of the change over to Virtue Fusion I wouldn't touch this site again. The first five games I had, saw the same winners and continued to the last of my 10 games. The site is not the same and there didn't seem to be a lot of players. I think Gala are going to be very sorry and in my opinion now just another soupped up Virtue Fusion site, which i think a few other sites have pulled away from.
    • minimoo says:
      Totally agree, not the same anymore and I won't be going back to Gala in a hurry. Ruined what was one of the best sites around.
  90. 8lennon0 says:
    Not played Gala Bingo for years online, but just found out they have Lucky Numbers bingo on site so gone back to have a try. Still find it a bit tricky to navigate around - seems to be a lot going on. Loads of rooms and games to play. Must admit was not a great fan of Gala, but will be now it has Lucky Numbers on. Just hope all their regulars enjoy the new layout. I am sure if you haven't played Lucky Numbers before you will enjoy it.
  91. Gala Bingo is one of my faves. Scratchcards are brill and withdrawing is next day. Well done Gala keep up the good work.
  92. murphya236 says:
    Gala Bingo is the best site, the only problem is the cm games. u need 2 get rid of them because there is a major problem with peeps pouncing 4 them. Come on Gala sort it out plz.
  93. louis2426 says:
    Great site. Entertained for hours with a good win within an hour of signing up. ;~}
  94. I like Gala because the rooms are always busy. Not as many bonuses as smaller sites, but site is more reliable.
  95. kezra30 says:
    Very fond of this site as being new to bingo I had my very first win with Gala Bingo. It's easy to navigate and has good payouts.
  96. lippylion says:
    For some reason I can never get used to Gala Bingo and how its software works.
  97. ladybuggs says:
    I joined up with Gala Bingo in February because of the great 400% welcome bonus offer, I deposited £20 and 3 days later had no bonus, I sent and email and was then given a bonus of £10. i sent a further 5 emails and then called (which took forever as always engaged) I finally got my full bonus. Then I recommended a friend but again never got my £20 bonus again it took 2 emails but I finally got it. After this I decided never use again but I was lured again by an email offering 50% reload bonus. I deposited £20 using the code and guess what NO BONUS!!! I called and this time they read to me the tiny writing in the terms and conditions. You have to spend the WHOLE of your bonus on bingo tickets to get the bonus. Well by then I had already spent £10 on slots....I closed my account!!!!
  98. KRIS says:
    I am loving Gala Bingo. There is such a variety of bingo games and side games. I usually start off by playing the penny or 2 penny bingo, then if I win I progress into the 5p or 10p rooms. I have won most times I have deposited, even if I have only won £8 I feel grateful as I can play again for a few hours (yes, a few hours), my money always seems to last longer at Gala than any of the other sites I have played on. The players are mostly friendly and I have had such a laugh with some other players, and yes, we do moan when we don't win, but it is moaning in a funny way, not a nasty way. There has only been one evening when I have seen the repeat winners syndrome, but I would presume the players were maxing out on tickets. The withdrawels are processed fast and I have had my winnings in my bank within 48 hours. The slots have their good days and their bad days. Gala has a very good welcoming bonus and the bonus's are followed up on a regular basis (not the full amount as you receive for the welcome bonus, but a few free fivers here and there etc). Thank you Gala Bingo for restoring my faith in online gaming. xxx
  99. Mr_Kris says:
    Gala Bingo is my favourite site. They often have re-load bonus offers and you can deposit as little as £5. There are lots of bingo rooms to play in, and there is plenty of choice ranging on how much you want to pay for your tickets (which in some rooms are only 1p). The slots are good also, and again, you can play from 1p per line (which is great for me as some other sites you have to start off at about £2 per spin). I have had a few little wins on bingo and on the slots. I have not won anything major "yet". I was able to withdraw my winnings and received them in my bank within 3 working days. The players have all been friendly and chatty and the hosts are good too and provide plenty of side games. The site is easy to navigate around and so far I have encountered no problems. Well Done Gala!!!
  100. sparklebug says:
    Be very careful when joining Gala. I was taken to the Coral sign up page and because of this I couldn't claim my welcome bonus. The customer advisor's are very unhelpful. I was just told to close my account and rejoin with another deposit to get my welcome bonus. I will not use this site again or use their bingo halls.
  101. Looooove Gala bingo :) It is one of my favourite online bingo sites. Can't fault it to be honest! A lot of different games to play, everyone is friendly and helpful and prizes can be great. Definitely a 10/10 from me :)
  102. janecc12 says:
    Hi I'm Jane and I would like to say CM lindsey at Gala Bingo is a fantastic cm and has such a kind and thoughtful manner even though she has suffered her own traumas. She has a kind loving heart and she needs a nomination for best cm of all bingo sites. Well done linds keep up your good work and good luck this year for happiness - you deserve it mrs +mr lindsey x x x ps Gala - a nice win please
  103. Joeyville100 says:
    Gala Bingo is an amazing site! I do find though, that the fruit machines are pretty bad for taking money so soon. I don't really have much self control with them so I do advise if you're the same as me ..be careful! x
    • dovetail 52 says:
      Me too Joey, I have just returned from New zealand and play the slots before I went. I did not look or see my bank statements.I think I spent £1600 on them with no wins. I am now investigating the matter.
  104. justcat1 says:
    I've been a member at Gala Bingo for 7 months. I won the first night I joined and nothing since, not even a line.
    • vixon says:
      Agree with Cat - I won the first night I joined - won £50 but nothing since - not even 1 line.
    • mrsrennie83 says:
      I haven't won yet on Gala bingo and the slots don't tend to pay out much, you have to put a lot in to get a little back :(
  105. mrcarter90 says:
    Gala Bingo is great site for bingo and never fails to please me
  106. susan20f0 says:
    Gala Bingo is brillient. No site I've tried yet can beat it. I love the battle of the clubs and windicates. It's the all round best site ever
    • sarah5bb says:
      It is good just too big and you don't seem to be in with a chance
  107. sarahmac says:
    always had good wins on this site and so much choice of bingo games e.t.c and chat hosts are very nice
  108. Sue Denholm says:
    Disliked everything about Gala Bingo. The hosts are rude, even the supervisor and team leader! If this is how "senior staff" conduct themselves then I don't want to know. Same old winners, same old cliques and the hosts encourage it by mocking others just to get laughs. Sorry, but from a big name I expected professionalism and this just wasn't it.
    • christine malpass says:
      Gala Bingo is seriously going to lose a lot of players. For first time depositors they now get a bonus, but what about all the players who are already members and didn't get so much as a penny in bonus on their first deposit. So not fair and I won't be playing at their site again.
  109. DEB says:
    I wish there were more than one thumbs down I could select for Gala Bingo. Did not win a single line in any room, mostly because almost all games are linked! I just don't understand why all the sites are doing this now. Yes, the prizes are great, but because there are so many players, the odds are very slim, in fact nigh on impossible. I looked at the winners list on the front page (on my way out) which I should have done on the way in. It was one winner of all different prizes, nobody else! I gave up on the bingo after spending about 20 Pound and decided to have a look at the slots. They continually got stuck mid spin and after trying about five different slots, I concluded that they were not paying out. For example, I got 17 free spins on Zuma and I won about a Pound! on 25p stake. I probably spent about 8 Pound to get those free spins. I have to say that bingo or slots, it's not worth your time or money. Give this site a miss. If you just like playing for fun or a chat then only join the site if you already know people there because I certainly didn't find it very friendly or welcoming. It was a relief to get out of that site to be honest.
  110. Jen lewis says:
    I was a TOTAL bingo virgin until I saw the Gala advert last week so I joined Gala because I was off work sick and bored, I also joined foxy but I found it quite difficult to navigate around its site and also it's more expensive than Gala, I've been playing the 1p tickets in the castle club while I have been off, I put my £5 on and got a free £20 so you can imagine the amount of games I was able to play @ 1p! (although Foxy has a free game every half hour I have never won anything and you can't purchase in advance so if the site goes down like mine kept doing it made me miss the games anyway) I have also had a few small wins of £1, £1.50, £3 and £3.50 on Gala but I was just about to run out and I luckily got a full house and raked in £22!!! wooohoooo!! I
  111. Jean says:
    Gala Bingo has been fantastic, I am pretty new to Bingo and also Gala Bingo, but I have won a fair amount already. I couldn't recommend it more!
    • Alan Moore says:
      I also go to Gala Bingo 5 to 6 times per week, but unlike you I dont have any praise for them. I have won some, lost some, but the management of this group have become public enemy no1 here in the North East. They are not listening to the public or the staff. Most people in the club I go to are of the same opinion - Gala has become so greedy for money they changed the board games so they now have Gala Colours or The Full Monty and do not play the bonus button until late on in the break. The above mentioned are played so quick that they can get more money. I played one evening and never even got 1 yellow number. Any one reading this please show the management that we are not fools and listen to what we think of them. The manager and his staff at the club I go to are second to none they are always cheerful and helpful.
  112. Maggs says:
    I have been playing bingo at Gala Bingo on and off for a year. I have never won anything over £50, with total winnings of about £200. I am usually lucky, but not on this site. I have played the slots and I have lost THOUSANDS of pounds. They give you a few wins then you start to lose and lose. It is always the same people who win. So a word of warning DO NOT play the slots, you do not have a chance of winning. My sister too has played and has only ever won twice, she has lost over £2000 and that is only on Bingo. She has never said how much she has lost on the slots!!!!!!So folks, take care do not risk too much on this site.. Just say goodbye to your money...
  113. l smith says:
    I been playing at Gala Bingo for years and have had a few good wins when first joined. Only problem with Gala Bingo at the moment is the same names seem to win all night, but when playing on other sites found the same names winning there too. These people chat to each other a lot, mainly asking each other for bonus codes, whatever they may be, as I never get bonus codes emailed to me.
  114. Helen Sheilds says:
    When I first started using Gala Bingo three years ago - I used to win regularly. Sometimes just a tenner others times a couple of hundred. Based on my winnings, I trusted the site and continued to play every month. I normally put in £50 every pay day and in the past two years - TWO YEARS - I have not won a dime. It is a total rip off. You will never win anything unless they are trying to draw you in when you first join. Don't make my mistake - put your bingo money in a pot for a rainy day.
  115. Rachel says:
    I have been playing at Gala for several months now. On the plus side there are lots of different bingo rooms and other games to choose from and anytime I've ever had a problem customer service have sorted it quickly. I also got my sign up bonus with no difficulty and they have good promotions. The downside to Gala is it can be very difficult to win. I don't spend as much money as some other players do but I'm on there almost every day and have never won more than £20. It must just be my luck but I have to agree with others who have said it seems to be the same names coming up over and over again. You get to the point where you can't help feeling a little frustrated. While free bingo is a good idea, thanks to the thousands of players, there is virtually no chance of winning anything. The friendliness of the CMs varies. Some will greet you when you go in and wish you luck, others won't bother. It's the same with the players, some are very friendly while others only seem to speak to certain people. I would say give Gala a try but be prepared not to win much and to see hundreds of people playing in just one room.
  116. nikki says:
    Need to watch yourselves on this one guys. It looks nice but it is very expensive. Naturally because it's Gala there are so many players so it is so hard for you to win. The same players names keep popping up and winning the big ones. I spent about £100 in there one night and didn't win a thing, so be careful. I wont be playing in there again.
  117. Bev says:
    Having been a member of Gala for a few months, I think the graphics are very appealing to look at. The community feel is great. Chat hosts (when there is one) are friendly. The only problem with this site is winning. It is so difficult. I have won about £30 every 2 months and never enough to withdraw but iI keep coming back because the site is so appealing.
  118. karen berry says:
    I have tried many other sites but always come back to Gala. I have won quite a few times. Although I don't chat very often, I do like to watch the chat and everyone seems very friendly. I have been a member for about two years now. The only problem I have encountered is on a Thursday when it is free bingo. Four to five thousand players on free games, yet there doesn't seem to be that many combined in all rooms on paying games. Where do they all come from? And are they all real players? Who knows. Still, I love this site and win regularly.
  119. hottyelain says:
    Had a great time, made lots of chat friends. Yes, some names seem to appear regularly but you pay your money and take your chance. A lot of them max, GL. Same as in any game of luck, i've a lot of friends who play and i'm a daily player. GL, each to their own.
  120. Madaline says:
    I love this site, I have yet to ever win here, but the people make you feel so comfortable you just go back again and again. Thursday you get the chance to play free all day and night. I have seen many of my friends in chat win off the free bingo and I have seen the cash climber of a whopping 88 grand last week go to a free bingo ticket holder. So you can win here, but I have to admit it is hard to. I love the CMs on the site, they are funny and nice. I have never yet had a problem with depositing, I cannot answer on withdrawing lol. But overall great value for money, some games just 2p a ticket! or even 1p! Chances of winning low and staff lovely.
  121. Vicky says:
    I know with any bingo site it's a game of luck and when you deposit money you take the chance of not winning. But I have been a member on the site now for two years and I have won, but not a great deal. The last big win was two full houses in December 2006, but I agree with some people that there seems to be a lot of the same winners now. I played recently and a certain name came up a lot of times. But the thing that made it look dodgy was that I play in all diffrent rooms and flit between rooms and this certain person happened to be in every room I was in. But in chat never once did they they type thanks to all the people that congratulated them on their win, so it may just be luck but I do think that sometimes pretend players get all the luck!
  122. Annie Hopkins says:
    If I were the owner of this company, firstly I would get some techies in who know what they were doing! I've given up playing on here now because it just seems to be one problem after the other. You pay to play and you get booted, it's pot luck when you go to cashier, might work, might not. I think the problems they have have spoiled the overall experience. I have now moved to another bingo site with much better atmosphere and huge jackpots and so far, touch wood, i've experienced no substantial tech problems! The people are friendly and it's a joy to play for such jackpots!
  123. Dawn Wallburton says:
    I've been a member now for about 6 months. I've tried loads of other sites like foxy, bingo liner, bingos, etc. if you want small payouts then these are for you, but if you want good money then Gala is the best. Yes, sometimes the same names win, but i've had that luck too. One night I won over £400.
  124. Melanie Breck says:
    Sorry but Gala is hopeless at the moment, same tickets, same winners, cashier never working and when it finally does it puts your money into your LOTTO account without asking you and won't let you transfer it to play BINGO. Sometimes you buy tickets which don't play and you never get your money back. Big Draws are cancelled at the last minute when you've been waiting all day (spending money) to play it and people keep getting booted off when they have paid for tickets. They never offer any form of compensation for any of these problems and some of the CMs imply that it's your own fault for playing. You have to badger customer services via e-message to get you £10 Free Play because if you try to phone they put you on hold for hours. Extremely disapponting and that's being polite! Big thumbs down from me.
  125. kels says:
    I joined Gala at the beginning of this year and, after 3 weeks of playing, was about to give up. Then i had an evening of winning around 3/4 full houses. Now, when the prizes are huge and the site does give you a buzz, there seems to be a lot of the same winners. I have deposited around £100 in a few weeks and won nothing, so very dissapointing & I can't decide whether my wins were to reel me in and get me hooked or not. But i do love the site & it is addictive but gets boring & frustatin wen you see same people win over n over again.
  126. Marco says:
    It is not bad, but not great. Just another bingo site. Site's graphics are very good and unique. Not for me.
  127. Stella shields says:
    I joined gala months ago after seeing the tv commercial offering a £10 sign up bonus and deposited my money and played a few times, a couple of days went by and i had not received my bonus so i contacted customer services(who took nearly 2 months to reply)and guess what, im still waiting on that bonus and im not alone! Not a bad site really until you have a problem, worst customer service of all the bingo sites i ve played on.
  128. Anon says:
    Their software is unique even though it's not perfect it's as close to amazing bingo as it gets. The prizes are huge just like in the clus. Great bingo.
  129. Thomas says:
    sorry but ive been on this site a few times now and not ONCE have i been welcomed or said hello to by the CMs sorry but it seems to me they're there to collect their wages and nothing else chat games are not run consistantly or with any meaning unless your in with them
  130. lucymadcow says:
    Stop wasting time searching for good bingo sites, heres the daddy of them all!!! Since becoming a online addict ive tried every site going but this is the place i call home. Gala has the best pay out for bingo and its normal folk like you and me winning. I won on first ever game and its not just one off to get u hooked as ive won quiet a bit ever since! Thanks Gala for giving me a place to go after hard day at work n kids strssing u out, lovin it!!
  131. Andrew Hatch says:
    Gala is a good site and having checked out some of the others i think it rates very well. My only gripe is that in an attempt to attract new players, they could be accused of not acting in the best interests of the customers they already have. A recent rule change highlights this. With no anouncment to members, they made a fairly fundermental change to their cash climber jackpot. Overnight they changed it from 35 and under, to 32 or under.They say this is because they now have a new tv bingo channel and whilst it will have its own bingo games Gala wish to share the online jackpot with new tv members. In order to attract more tv players they want to make it much harder to win the jackpot, so that the amount gets very high. This will no doubt be great for new players on tv channel, but i fail to see how its good for all the online players who now have a much reduced chance of winning the big one. Also Gala chat rooms are far too censored. I agree that bad language should never be allowed, but when you cann,'t type Soda, Gay, or Grape or tell a mildly risque joke without being bleeped or banned from chat, I think its time they loosened up a bit after all we are all over 18. Having said all that it is well worth paying a visit to Gala. The CMs are for the most part friendly and helpfull, however chat games (which have also been subject to unwelcome rule changes) are rather dull and infrequent.
  132. James Cork says:
    Well done Gala. I played at their previous website which wasn't as good. This is much, much better! They have lots and lots of great promotions every month. Whenever I login there is something new. The software is cool too. I've never seen any other site play the same software. 5 STARS! WTG GALA!
  133. GalaGirl566 says:
    I have sooooo much fun playbingo at Gala. I just wanted to say ty to all the CMs and my friends there. They've really made me feel very welcome. Chat games make me PMSL! TY ty ty!!! Promos are great and there's always something new going on. WTG gala

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